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Community Survey Results 2018 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Community Livability Report 2018 The National Citizen Survey™ © 2001-2018 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents About .............................................................................................. 1 Quality of Life in Boulder .................................................................. 2 Community Characteristics ............................................................... 3 Governance ..................................................................................... 5 Participation .................................................................................... 7 Special Topics .................................................................................. 9 Conclusions ................................................................................... 11 1 About The National Citizen Survey™ (The NCS) report is about the “livability” of Boulder. The phrase “livable community” is used here to evoke a place that is not simply habitable , but that is desirable. It is not only where people do live, but where they want to live. Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). The Community Livability Report provides the opinions of a representative sample of 1,260 residents of the City of Boulder. The margin of error around any reported percentage is 3% for all respondents. The full description of methods used to garner these opinions can be found in the Technical Appendices provided under separate cover. Communities are partnerships among... Residents Community- based organizations Government Private sector 2 Quality of Life in Boulder Nearly all residents (92%) rated the quality of life in Boulder as excellent or good. This rating is higher than the national benchmark and similar to ratings given in 2016. (See Appendix B of the Technical Appendices provided under separate cover). Shown below are the eight facets of community. The color of each community facet summarizes how residents rated it across the three sections of the survey that represent the pillars of a community – Community Characteristics, Governance and Participation. When most ratings across the three pillars were higher than the benchmark, the color for that facet is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. In addition to a summary of ratings, the image below includes one or more stars to indicate which community facets were the most important focus areas for the community. Residents identified Natural Environment and Education and Enrichment as priorities for the Boulder community in the coming two years. Facets in which Boulder scored higher than the nation included Natural Environment, Economy, Recreation and Wellness, and Education and Enrichment. This overview of the key aspects of community quality provides a quick summary of where residents see exceptionally strong performance and where performance offers the greatest opportunity for improvement. Linking quality to importance offers community members and leaders a view into the characteristics of the community that matter most and that seem to be working best. Details that support these findings are contained in the remainder of this Livability Report, starting with the ratings for Community Characteristics, Governance and Participation and ending with results for Boulder’s unique questions. Education and Enrichment Community Engagement Mobility Natural Environment Recreation and Wellness Built Environment Safety Economy Legend Higher than national benchmark Similar to national benchmark Lower than national benchmark Most important Excellent 45% Good 47% Fair 6% Poor 2% Overall Quality of Life 3 Community Characteristics What makes a community livable, attractive and a place where people want to be? Overall quality of community life represents the natural ambience, services and amenities that make for an attractive community. How residents rate their overall quality of life is an indicator of the overall health of a community. In the case of Boulder, about 93% rated the City as an excellent or good place to live. Respondents’ ratings of Boulder as a place to live were similar to ratings in other communities across the nation. In addition to rating the City as a place to live, respondents rated several aspects of community quality including Boulder as a place to raise children and to retire, their neighborhood as a place to live, the overall image or reputation of Boulder and its overall appearance. About 8 in 10 residents gave positive ratings to their neighborhoods, the city as place to raise children and Boulder’s overall image. Almost all respondents rated Boulder’s overall appearance as excellent or good, a rating higher than the national benchmark. Boulder as a place to retire received lower ratings overall and decreased from 2016 but was on par with national averages. Delving deeper into Community Characteristics, survey respondents rated over 40 features of the community within the eight facets of Community Livability. Most of the community amenities listed on the survey received ratings of excellent or good from more than two-thirds of residents and many characteristics received positive marks from 90% or more. The areas scoring the highest were Safety, Natural Environment, Economy, and Education and Enrichment. The lowest scoring individual items were affordable quality housing (8% excellent or good), cost of living (9% excellent or good) and housing options (19%). When comparing Boulder to the nation, more than half of the community characteristics reviewed received ratings higher than the comparison benchmarks. Areas where Boulder exceeded the nation clustered in the areas of Economy, Education and Enrichment, Community Engagement and also for alternate modes of transportation within Mobility. Opportunities for health and wellness, recreation and fitness also scored significantly higher than in other communicates across the nation. Most ratings of community characteristics were similar to those given in 2016 (see the Trends over Time report). Travel by car, travel by public transportation and air quality were all rated lower than in 2016. Boulder’s economic health, shopping, food, childcare, volunteer opportunities and neighborliness also were rated less favorably in 2018 . There were no significant increases found for community characteristic assessments in the 2018 survey. 92% 81% 87% 83% 61% Overall image Neighborhood Place to raise children Place to retire Overall appearance Higher Similar Lower Comparison to national benchmark Percent rating positively (e.g., excellent/good) Excellent 53% Good 40% Fair 6% Poor 1% Place to Live The National Citizen Survey™ 4 Figure 1: Aspects of Community Characteristics 86% 77% 82% 90% 85% 87% 92% 95% 95% 93% 81% 95% 64% 77% 83% 85% 79% 85% 95% 63% 87% 87% 95% 55% 60% 43% 90% 66% 65% 75% 53% 54% 75% 81% 88% 69% 92% 97% 88% 9% 19% 8% 32% 32% 39% Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance Neighborliness Social events and activities COMMUNITY ENGAGEMENT Child care/preschool K-12 education Adult education Cultural/arts/music activities Religious or spiritual events and activities Education and enrichment opportunities EDUCATION AND ENRICHMENT Fitness opportunities Recreational opportunities Food Health care Preventive health services Mental health care Health and wellness RECREATION AND WELLNESS Place to work Place to visit Employment opportunities Shopping opportunities Cost of living Business and services Vibrant downtown/commercial area Overall economic health ECONOMY Public places Housing options Affordable quality housing New development in Boulder Overall built environment BUILT ENVIRONMENT Air quality Cleanliness Overall natural environment NATURAL ENVIRONMENT Traffic flow Public parking Travel by car Travel by public transportation Travel by bicycle Ease of walking Paths and walking trails Overall ease of travel MOBILITY Safe downtown/commercial area Safe in neighborhood Overall feeling of safety SAFETY Higher Similar Lower Percent rating positively (e.g., excellent/good, very/somewhat safe) Comparison to national benchmark 5 Governance How well does the government of Boulder meet the needs and expectations of its residents? The overall quality of the services provided by Boulder as well as the manner in which these services are provided is a key component of how residents rate their quality of life. Nearly 85% of survey respondents rated the overall quality of City services as excellent or good, a score more than 50% higher than the rating given for the Federal Government. The ratings of both local and Federal Government service provision were similar to national benchmarks. Survey respondents also rated various aspects of Boulder’s leadership and governance. Customer service ratings were the highest with nearly 90% of residents responding with a mark of excellent or good . About two-thirds of residents gave positive ratings for the value of services for taxes paid . Other questions related to public trust hovered around 50% excellent or good. These marks were all similar to national norms. The 2018 survey found significant increases in ratings for public trust including the City welcoming citizen involvement, acting in the best interest of Boulder, and being honest. Residents also were more favorable in terms of the overall direction the City is taking and their confidence in City government. Respondents evaluated over 30 individual services and amenities available in Boulder. All services received excellent or good scores by at least half of survey respondents. Services related to Natural Environment, Recreation and Wellness, and Education and Enrichment received the most positive ratings. About 4 in 5 residents gave excellent or good ratings to each aspect within those facets. The lowest rated services clustered in the area of Mobility. However, no service received a rating lower than the national average and nearly a third of the services received higher scores than the benchmark. Services related to the Natural Environment almost all exceeded the national benchmark. City parks, recreation centers, recreation programs, libraries, special events and the bus/transit also scored significantly higher than comparison communities. Almost all service ratings were stable over time. Snow removal and natural areas preservation were rated more positively in 2018 than in 2016. Only ratings of crime prevention dropped over the two year period. 66% 50% 59% 54% 56% 60% 48% 86% 33% Value of services for taxes paid Overall direction Welcoming citizen involvement Confidence in City government Acting in the best interest of Boulder Being honest Treating all residents fairly Customer service Services provided by the Federal Government Higher Similar Lower Comparison to national benchmark Percent rating positively (e.g., excellent/good) Excellent 26% Good 57% Fair 13% Poor 3% Overall Quality of City Services The National Citizen Survey™ 6 Figure 2: Aspects of Governance 84% 95% 91% 92% 95% 95% 93% 85% 92% 80% 82% 81% 64% 55% 56% 51% 79% 84% 89% 76% 81% 89% 51% 62% 58% 66% 70% 50% 57% 79% 75% 85% 70% 93% 96% 82% Public information COMMUNITY ENGAGEMENT Special events Public libraries EDUCATION AND ENRICHMENT Health services Recreation centers Recreation programs City parks RECREATION AND WELLNESS Economic development ECONOMY Cable television Code enforcement Land use, planning and zoning Water utility billing Power utility Sewer services Storm drainage BUILT ENVIRONMENT Open space Natural areas preservation Drinking water Yard waste pick-up Recycling Garbage collection NATURAL ENVIRONMENT Bus or transit services Traffic signal timing Sidewalk maintenance Snow removal Street lighting Street cleaning Street repair Traffic enforcement MOBILITY Emergency preparedness Animal control Fire prevention Crime prevention Ambulance/EMS Fire Police SAFETY Higher Similar Lower Percent rating positively (e.g., excellent/good) Comparison to national benchmark 7 Participation Are the residents of Boulder connected to the community and each other? An engaged community harnesses its most valuable resource, its residents. The connections and trust among residents, government, businesses and other organizations help to create a sense of community, a shared sense of membership, belonging and history. About 6 in 10 residents rated the sense of community in Boulder as excellent or good, a score similar to the national average. Approximately 80% of survey respondents reported they would recommend living in Boulder and a similar number felt they would like to remain in Boulder for the next five years. The survey included over 30 activities and behaviors for which respondents indicated how often they participated in or performed each, if at all. Participation rates varied by activity. The highest levels of Participation were found in the areas of Natural Environment Recreation and Wellness and use of alternate modes of transport within Mobility. Lower Participation rates were reported for attending or watching public meetings and stocking supplies for an emergency. When compared the nation, Boulder residents were more likely to use transit, carpool, bike and walk. They also reported higher rates of recycling, park use, exercise, City event attendance and volunteerism than their national counterparts. Boulder residents also more frequently worked within their own city than other residents across the country. Boulder residents were less likely to stock supplies for an emergency, participate in religious/spiritual activities, and read or watch the local news. More Boulder residents were under housing cost stress than residents in comparison communities. Participation rates did not vary much from 2016. Fewer respondents reported participating in religious/spiritual activities and reading/watching local news in 2018. Also, more residents in 2018 had witnessed a crime or had been a victim of crime than in 2016, indicating greater rates of victimization in the city in 2018. 82% 79% 42% Recommend Boulder Remain in Boulder Contacted Boulder employees Higher Similar Lower Percent rating positively (e.g., very/somewhat likely, yes) Comparison to national benchmark Excellent 14% Good 47% Fair 29% Poor 10% Sense of Community The National Citizen Survey™ 8 Figure 3: Aspects of Participation 52% 69% 95% 95% 69% 99% 90% 67% 74% 88% 22% 22% 75% 89% 35% 23% 34% 68% 79% 91% 62% 34% 98% 61% 74% 85% 83% 80% 72% 29% 59% 17% Voted in local elections Read or watched local news Watched a local public meeting Attended a local public meeting Done a favor for a neighbor Talked to or visited with neighbors Participated in a club Volunteered Contacted Boulder elected officials Campaigned for an issue, cause or candidate COMMUNITY ENGAGEMENT Attended a City-sponsored event Participated in religious or spiritual activities Used Boulder public libraries EDUCATION AND ENRICHMENT In very good to excellent health Participated in moderate or vigorous physical activity Ate 5 portions of fruits and vegetables Visited a City park Used Boulder recreation centers RECREATION AND WELLNESS Work in Boulder Economy will have positive impact on income Purchased goods or services in Boulder ECONOMY NOT under housing cost stress Did NOT observe a code violation BUILT ENVIRONMENT Recycled at home Made home more energy efficient Conserved water NATURAL ENVIRONMENT Walked or biked instead of driving Carpooled instead of driving alone Used public transportation instead of driving MOBILITY Was NOT the victim of a crime Did NOT report a crime Stocked supplies for an emergency SAFETY Higher Similar Lower Percent rating positively (e.g., yes, more than once a month, always/sometimes) Comparison to national benchmark 9 Special Topics The City of Boulder included two questions of special interest on The NCS. The first question assessed how residents learned about community events in Boulder . Mailings, the City of Boulder website and the Boulder Daily Camera were the information sources most commonly used. About 75% to 80% of respondents reported they were at least somewhat likely to us these news sources to get information about Boulder happenings. Figure 4: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? 3% 3% 1% 2% 4% 7% 9% 8% 14% 9% 11% 27% 29% 29% 3% 7% 5% 5% 8% 13% 15% 15% 15% 18% 20% 25% 25% 30% 10% 10% 15% 20% 19% 19% 20% 26% 21% 28% 30% 23% 26% 28% 84% 80% 79% 73% 69% 62% 55% 51% 50% 45% 39% 24% 20% 13% Be Heard Boulder (www.beheardboulder.org) City of Boulder Twitter Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) City of Boulder Facebook Page Listservs (where you sign up to be part of a group receiving emails from the city) Inserts in the water utility bill The Colorado Daily City of Boulder NextDoor neighborhood postings Boulder Weekly Community Newsletter Boulder Daily Camera City of Boulder website (www.bouldercolorado.gov) Mailings to your home address Very likely Likely Somewhat likely Not at all likely The National Citizen Survey™ 10 Survey respondents also answered a series of questions on how well the City listens to residents and how well they participated as a resident in community decision-making. About 10% of residents felt that staff and City Council took their input into account, about half the number who disagreed with the statement . (About 70% neither agreed nor disagreed.) About one-third of respondents felt that the Boulder City Council implemented policies that reflected their values, while about 20% did not . About half of the residents surveyed neither agreed or disagreed with the statement. In terms of resident participation in decision-making, about two in ten felt they had taken the initiative to share their views with staff or elected officials. A similar number reported that they were informed about major issues in the City of Boulder. About 62% of the residents surveyed felt included in the Boulder community while 12% did not. About one-quarter of survey respondents responded neither agree nor disagree to the statement of inclusion. Figure 5: Community Involvement and Inclusivity Please rate to what extent you agree or disagree with the following statements. 1% 2% 3% 5% 12% 19% 9% 8% 31% 16% 50% 48% 68% 73% 45% 33% 25% 23% 14% 10% 15% 39% 10% 9% 8% 7% 6% 7% 2% 1% Boulder's City Council considers my input, when I give it, before making most decisions My input, when I give it, is reflected in staff summaries and recommondenations to Council, boards or comissions and other City leaders Boulder's City Council implements policies that reflect my values I take the initiative to share my views with elected officials or city staff I feel included in the Boulder community I inform myself about major issues in the City of Boulder Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree 11 Conclusions Boulder is a great place to visit and live More than 9 in 1o residents rated Boulder as excellent or good place to live and a similar number gave overwhelmingly positive remarks to many of the amenities offered in Boulder. The opportunities in the city for health, recreation, fitness, culture and education were rated much higher than those in other communities across the nation. Mobility options for cycling, walking and transit also were regarded very positively and exceeded national marks. Further, Boulder was felt to be a great place to visit by nearly all survey respondents . Beyond the opportunities for recreation and culture, Boulder’s vibrant downtown, shopping, businesses and services were also rated very highly and above the nation. The overall appearance of the city also received outstanding marks . When it comes the Natural Environment, Boulder delivers As in 2016, Natural Environment was selected as a top item of focus for the Boulder community in the next two years; about 90% of residents indicated it was essential or very important to them . Even though a priority, Boulder’s scores in the area of the environment were strong. Ratings for overall natural environment and services supporting natural areas preservation both received extremely high quality scores (95% and 93% respectively) and were significantly higher than the national norms. Related City services such as recycling, drinking water, open space as well as all of the transportation modes replacing the automobile also recorded scores above the benchmarks. Boulder residents more often recycled and used alternate modes of transportation than their national counterparts. Air quality was one of the only community characteristics experiencing a decrease from 2016. Boulder’s Economy is strong but poses challenges to community affordability Residents gave Boulder’s economy very high marks. About 80% of residents rated the community as excellent or good in terms of overall economic health, its vibrant downtown and as a place to work . As mentioned above, Boulder was felt to be an attractive destination for shopping, businesses and its ability to encourage tourism. Boulder scored above the nation on all of these indicators with especially strong marks for its downtown and its strong attraction as a place to visit. Although ratings of Boulder’s overall economic health and shopping decreased from 2016, all other economic indicators on the survey remained stable since 2016. With strong economies and attractive communities, comes scarcity. One of the biggest challenges found in this survey was affordability. Only 9% rated the cost of living in Boulder as excellent or good. The lack of affordability was most evident in the assessments given to affordable housing where only 8% gave the current opportunities positive ratings. Related, the variety of housing options was rated positively by fewer than 20%. Both housing indices were much lower than those found elsewhere in the nation. The survey also found that more Boulder residents were experiencing housing cost stress than their national counterparts. Ratings of affordable quality food decreased from 2016 possibly indicative of a rising cost of food in Boulder as well. Alternate mode travel is exceptional in Boulder though automobile travel still a struggle Boulder is a national role model for alternative travel and the survey demonstrated its success . Travel by bicycle and foot were rated was excellent or good by nearly 90% of residents and path and walking trails were rated positively by even more (95%). These scores along with public transportation were significantly higher than the national benchmarks. However, as in 2016, car travel in Boulder continues to provide a challenge. Traffic flow, travel by car and public parking received positive ratings by only about 30-40% of residents and all community characteristics were lower than national averages. Additionally, ratings of travel by car decreased since 2016. Again, the attractiveness of Boulder to both residents and tourists is a double-edged sword when it comes to mobility. 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Dashboard Summary of Findings 2018 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report summarizes Boulder’s performance in the eight facets of community livability with the “General” rating as a summary of results from the overarchin g questions not shown within any of the eight facets. The “Overall” represents the community pillar in its entirety (the eight facets and general). By summarizing resident ratings across the eight facets and three pillars of a livable community, a picture of Boulder’s community livability emerges. Below, the color of each community facet summarizes how residents rated each of the pillars that support it – Community Characteristics, Governance and Participation. When most ratings were higher than the benchmark, the color is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. Broadly, Boulder residents tended to give positive ratings to most aspects of community livability. Within the pillar of Community Characteristics, ratings within the facets of Economy, Education and Enrichment and Community Engagement tended to be higher than ratings in comparison communities. Governance ratings tended to be higher within the facets of Natural Environment, Recreation and Wellness and Education and Enrichment. Mobility rates were higher than other communities within the pillar of Participation. Figure 1: Dashboard Summary Community Characteristics Governance Participation Higher Similar Lower Higher Similar Lower Higher Similar Lower Overall 25 21 6 10 36 0 9 23 4 General 2 5 0 0 3 0 0 3 0 Safety 0 3 0 0 7 0 0 2 1 Mobility 4 1 3 1 7 0 3 0 0 Natural Environment 1 2 0 4 2 0 1 2 0 Built Environment 1 2 2 0 7 0 0 1 1 Economy 7 0 1 0 1 0 1 2 0 Recreation and Wellness 3 4 0 3 1 0 2 3 0 Education and Enrichment 4 2 0 2 0 0 1 1 1 Community Engagement 3 2 0 0 8 0 1 9 1 National Benchmark Higher Similar Lower The National Citizen Survey™ Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 2 Figure 2: Detailed Dashboard Community Characteristics Trend Benchmark Percent positive Governance Trend Benchmark Percent positive Participation Trend Benchmark Percent positive General Overall appearance ↔ ↑ 92% Customer service ↔ ↔ 86% Recommend Boulder ↔ ↔ 82% Overall quality of life ↔ ↑ 92% Services provided by Boulder ↔ ↔ 84% Remain in Boulder ↔ ↔ 79% Place to retire ↓ ↔ 61% Services provided by the Federal Government ↓ ↔ 33% Contacted Boulder employees ↔ ↔ 42% Place to raise children ↔ ↔ 83% Place to live ↔ ↔ 93% Neighborhood ↔ ↔ 87% Overall image ↓ ↔ 81% Safety Overall feeling of safety ↔ ↔ 88% Police ↔ ↔ 82% Was NOT the victim of a crime ↓ ↔ 83% Safe in neighborhood ↔ ↔ 97% Crime prevention ↓ ↔ 70% Did NOT report a crime ↓ ↔ 80% Safe downtown/commercial area ↔ ↔ 92% Fire ↔ ↔ 96% Stocked supplies for an emergency ↔ ↓↓ 17% Fire prevention ↔ ↔ 85% Ambulance/EMS ↔ ↔ 93% Emergency preparedness ↔ ↔ 79% Animal control ↔ ↔ 75% Mobility Traffic flow ↔ ↓ 32% Traffic enforcement ↔ ↔ 57% Carpooled instead of driving alone ↔ ↑↑ 67% Travel by car ↓ ↓ 39% Street repair ↔ ↔ 50% Walked or biked instead of driving ↔ ↑↑ 90% Travel by bicycle ↔ ↑↑ 87% Street cleaning ↔ ↔ 70% Used public transportation instead of driving ↔ ↑↑ 74% Ease of walking ↔ ↑ 87% Street lighting ↔ ↔ 66% Travel by public transportation ↓ ↑ 63% Snow removal ↑ ↔ 58% Overall ease travel ↔ ↔ 69% Sidewalk maintenance ↔ ↔ 62% Public parking ↔ ↓ 32% Traffic signal timing ↔ ↔ 51% Paths and walking trails ↔ ↑↑ 95% Bus or transit services ↔ ↑↑ 80% Natural Environment Overall natural environment ↔ ↑ 95% Garbage collection ↔ ↔ 89% Recycled at home ↔ ↑ 99% Air quality ↓ ↔ 81% Recycling ↔ ↑ 92% Conserved water ↔ ↔ 85% Cleanliness ↔ ↔ 88% Yard waste pick-up ↔ ↔ 81% Made home more energy efficient ↔ ↔ 74% Drinking water ↔ ↑ 85% Open space ↔ ↑↑ 95% Natural areas preservation ↑ ↑↑ 93% Built Environment New development in Boulder ↔ ↔ 54% Sewer services ↔ ↔ 89% NOT experiencing housing cost stress ↔ ↓ 59% Affordable quality housing ↔ ↓↓ 8% Storm drainage ↔ ↔ 76% Did NOT observe a code violation ↔ ↔ 61% Housing options ↔ ↓↓ 19% Power utility ↔ ↔ 84% Overall built environment ↔ ↔ 75% Water utility billing ↔ ↔ 79% Public places ↔ ↑ 85% Land use, planning and zoning ↔ ↔ 51% Code enforcement ↔ ↔ 56% Cable television ↔ ↔ 55% The National Citizen Survey™ Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 3 Community Characteristics Trend Benchmark Percent positive Governance Trend Benchmark Percent positive Participation Trend Benchmark Percent positive Economy Overall economic health ↓ ↑ 79% Economic development ↔ ↔ 64% Economy will have positive impact on income ↔ ↔ 34% Shopping opportunities ↓ ↑ 77% Purchased goods or services in Boulder ↔ ↔ 98% Employment opportunities ↔ ↑ 64% Work in Boulder ↔ ↑↑ 69% Place to visit ↔ ↑↑ 95% Cost of living ↔ ↓↓ 9% Vibrant downtown/commercial area ↔ ↑↑ 85% Place to work ↔ ↑ 81% Business and services ↔ ↑ 83% Recreation and Wellness Fitness opportunities ↔ ↑↑ 95% City parks ↔ ↑ 95% In very good to excellent health ↔ ↔ 79% Recreational opportunities ↔ ↑↑ 95% Recreation centers ↔ ↑ 91% Used Boulder recreation centers ↔ ↔ 62% Health care ↔ ↔ 65% Recreation programs ↔ ↑ 92% Visited a City park ↔ ↑ 95% Food ↓ ↔ 66% Health services ↔ ↔ 81% Ate 5 portions of fruits and vegetables ↔ ↔ 91% Mental health care ↔ ↔ 53% Participated in moderate or vigorous physical activity ↔ ↑ 95% Health and wellness ↔ ↑↑ 93% Preventive health services ↔ ↔ 75% Education and Enrichment K-12 education ↔ ↑ 90% Public libraries ↔ ↑ 95% Used Boulder public libraries ↔ ↔ 68% Cultural/arts/music activities ↔ ↑↑ 87% Special events ↔ ↑ 84% Participated in religious or spiritual activities ↓ ↓ 29% Child care/preschool ↓ ↔ 43% Attended a City-sponsored event ↔ ↑ 69% Religious or spiritual events and activities ↔ ↔ 90% Adult education ↔ ↑ 85% Overall education and enrichment ↔ ↑↑ 92% Community Engagement Opportunities to participate in community matters ↔ ↑ 77% Public information ↔ ↔ 82% Sense of community ↔ ↔ 61% Opportunities to volunteer ↓ ↑ 86% Overall direction ↑ ↔ 50% Voted in local elections ↔ ↔ 88% Openness and acceptance ↔ ↔ 55% Value of services for taxes paid ↔ ↔ 66% Talked to or visited with neighbors ↔ ↔ 89% Social events and activities ↔ ↑ 82% Welcoming citizen involvement ↑ ↔ 59% Attended a local public meeting ↔ ↔ 22% Neighborliness ↓ ↔ 60% Confidence in City government ↑ ↔ 54% Watched a local public meeting ↔ ↔ 22% Acting in the best interest of Boulder ↑ ↔ 56% Volunteered ↔ ↑ 52% Being honest ↑ ↔ 60% Participated in a club ↔ ↔ 35% Treating all residents fairly ↔ ↔ 48% Campaigned for an issue, cause or candidate ↔ ↔ 34% Contacted Boulder elected officials ↑ ↔ 23% Read or watched local news ↓ ↓ 72% Done a favor for a neighbor ↔ ↔ 75% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Trends over Time 2018 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report discusses trends over time, comparing the 2018 ratings for the City of Boulder to its previous survey results in 1987, 1993, 1997, 2001, 2007, 2011, 2014 and 2016. Additional reports and technical appendices are available under separate cover. Trend data for Boulder represent important comparison data and should be examined for improvements or declines. Deviations from stable trends over time, especially, represent opportunities for understanding how local policies, programs or public information may have affected residents’ opinions. Meaningful differences between survey years have been noted within the following tables as being “higher” or “lower” if the differences are greater than four percentage points between the 2016 and 2018 surveys, otherwise the comparisons between 2016 and 2018 are noted as being “similar.” Additionally, benchmark comparisons for all survey years are presented for reference. Changes in the benchmark comparison over time can be impacted by various trends, including varying survey cycles for the individual communities that comprise the benchmarks, regional and national economic or other events, as well as emerging survey methodologies. Overall, ratings in Boulder for 2018 generally remained stable. Of the 134 items for which comparisons were available, 109 items were rated similarly in 2016 and 2018, 17 items showed a decrease in ratings and eight showed an increase in ratings. Notable trends over time included the following:  While most aspects of Community Characteristics remained stable from 2016 to 2018; several were trending down and none increased. Among the aspects that received lower marks from residents in 2018 were: ease of travel by car, travel by public transportation, air quality, overall economic health, shopping opportunities, affordable quality food, child care/preschool, opportunities to volunteer, neighborliness, Boulder as a place to retire and overall image. While these decreased ratings were statistically significant; the decreases were all within the 4%-7% range.  Within Governance; ratings for several services improved in 2018 and only two decreased. Boulder residents gave higher ratings to snow removal, natural areas preservation, the overall direction of the City, welcoming citizen involvement, confidence in City government, acting in the best interest of Boulder and the job the City government does at being honest. Ratings decreased for crime prevention and for the overall quality of service provided by the Federal Government.  Most reported rates of Participation did not change from 2016 to 2018. Fewer respondents reported participating in religious/spiritual activities and reading/watching local news in 2018. Also, more residents in 2018 reported that they had witnessed crimes or had been the victim of a crime than in 2016, indicating greater rates of victimization in the city. More residents reported that they had contacted Boulder elected officials in 2018 compared to 2016. The National Citizen Survey™ 2 Table 1: Community Characteristics General Percent rating positively (e.g., excellent/good) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Overall quality of life NA NA NA 92% 60% 94% 94% 95% 92% 92% Similar Overall image NA NA NA NA NA NA NA NA 86% 81% Lower Place to live NA NA NA NA NA NA NA NA 94% 93% Similar Neighborhood NA NA NA NA NA NA NA NA 90% 87% Similar Place to raise children NA NA NA 74% NA 81% NA NA 85% 83% Similar Place to retire NA NA NA NA NA 67% NA NA 67% 61% Lower Overall appearance NA NA NA NA NA NA NA NA 91% 92% Similar Table 2: Community Characteristics General Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Overall quality of life NA NA NA NA NA NA NA NA Higher Higher Overall image NA NA NA NA NA NA NA NA Higher Similar Place to live NA NA NA NA NA NA NA NA Similar Similar Neighborhood NA NA NA NA NA NA NA NA Similar Similar Place to raise children NA NA NA NA NA NA NA NA Similar Similar Place to retire NA NA NA NA NA NA NA NA Similar Similar Overall appearance NA NA NA NA NA NA NA NA Higher Higher Table 3: Community Characteristics by Facet Percent rating positively (e.g., excellent/good, very/somewhat safe) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Safety Overall feeling of safety NA NA NA NA NA NA NA NA 91% 88% Similar Safe in neighborhood NA NA NA NA 93% NA NA 97% 97% 97% Similar Safe downtown/commercial area NA NA NA NA NA NA NA 96% 91% 92% Similar Mobility Overall ease of travel NA NA NA NA NA NA NA 70% 72% 69% Similar Paths and walking trails NA NA NA NA NA NA NA NA 95% 95% Similar Ease of walking NA NA NA NA NA 90% NA NA 89% 87% Similar Travel by bicycle NA NA NA 89% NA NA NA NA 89% 87% Similar Travel by public transportation NA NA NA NA NA NA NA NA 69% 63% Lower Travel by car NA NA NA NA NA NA NA NA 43% 39% Lower Public parking NA NA NA NA NA NA NA NA 29% 32% Similar Traffic flow NA NA NA NA NA NA NA 35% 30% 32% Similar Natural Environment Overall natural environment NA NA NA NA NA NA NA 96% 95% 95% Similar Cleanliness NA NA NA NA NA NA NA NA 89% 88% Similar Air quality NA NA NA 55% NA NA NA NA 87% 81% Lower Built Environment Overall built environment NA NA NA NA NA NA NA NA 74% 75% Similar The National Citizen Survey™ 3 Percent rating positively (e.g., excellent/good, very/somewhat safe) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 New development in Boulder NA NA NA NA NA NA 53% 55% 53% 54% Similar Affordable quality housing NA NA NA 33% NA NA NA NA 10% 8% Similar Housing options NA NA NA NA NA NA 42% 25% 20% 19% Similar Public places NA NA NA NA NA NA NA NA 85% 85% Similar Economy Overall economic health NA NA NA NA NA NA NA NA 83% 79% Lower Vibrant downtown/commercial area NA NA NA NA NA NA NA NA 88% 85% Similar Business and services NA NA NA NA NA NA NA NA 85% 83% Similar Cost of living NA NA NA NA NA NA NA NA 10% 9% Similar Shopping opportunities NA NA NA 61% NA 81% 82% 77% 85% 77% Lower Employment opportunities NA NA NA 68% NA 49% 48% 43% 60% 64% Similar Place to visit NA NA NA NA NA NA NA NA 94% 95% Similar Place to work NA NA NA NA NA NA 77% 76% 81% 81% Similar Recreation and Wellness Health and wellness NA NA NA NA NA NA NA NA 94% 93% Similar Mental health care NA NA NA NA NA NA NA NA 56% 53% Similar Preventive health services NA NA NA NA NA NA NA NA 76% 75% Similar Health care NA NA NA NA NA NA NA NA 67% 65% Similar Food NA NA NA NA NA NA NA NA 73% 66% Lower Recreational opportunities NA NA NA 93% NA 94% NA NA 97% 95% Similar Fitness opportunities NA NA NA NA NA NA NA NA 96% 95% Similar Education and Enrichment Education and enrichment opportunities NA NA NA NA NA NA NA NA 94% 92% Similar Religious or spiritual events and activities NA NA NA NA NA NA NA NA 90% 90% Similar Cultural/arts/music activities NA NA NA NA 66% 82% 86% 78% 86% 87% Similar Adult education NA NA NA NA NA NA NA NA 87% 85% Similar K-12 education NA NA NA 61% NA 75% NA NA 89% 90% Similar Child care/preschool NA NA NA NA NA NA NA NA 50% 43% Lower Community Engagement Social events and activities NA NA NA NA NA NA NA NA 86% 82% Similar Neighborliness NA NA NA NA NA NA NA NA 64% 60% Lower Openness and acceptance NA NA NA NA NA NA NA 58% 59% 55% Similar Opportunities to participate in community matters NA NA NA NA NA NA NA NA 76% 77% Similar Opportunities to volunteer NA NA NA NA NA NA NA NA 90% 86% Lower Table 4: Community Characteristics by Facet Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Safety Overall feeling of safety NA NA NA NA NA NA NA NA Similar Similar Safe in neighborhood NA NA NA NA NA NA NA NA Similar Similar Safe downtown/commercial area NA NA NA NA NA NA NA NA Similar Similar The National Citizen Survey™ 4 Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Mobility Overall ease of travel NA NA NA NA NA NA NA NA Similar Similar Paths and walking trails NA NA NA NA NA NA NA NA Much higher Much higher Ease of walking NA NA NA NA NA NA NA NA Higher Higher Travel by bicycle NA NA NA NA NA NA NA NA Much higher Much higher Travel by public transportation NA NA NA NA NA NA NA NA Higher Higher Travel by car NA NA NA NA NA NA NA NA Lower Lower Public parking NA NA NA NA NA NA NA NA Lower Lower Traffic flow NA NA NA NA NA NA NA NA Lower Lower Natural Environment Overall natural environment NA NA NA NA NA NA NA NA Higher Higher Cleanliness NA NA NA NA NA NA NA NA Higher Similar Air quality NA NA NA NA NA NA NA NA Similar Similar Built Environment Overall built environment NA NA NA NA NA NA NA NA Similar Similar New development in Boulder NA NA NA NA NA NA NA NA Similar Similar Affordable quality housing NA NA NA NA NA NA NA NA Much lower Much lower Housing options NA NA NA NA NA NA NA NA Much lower Much lower Public places NA NA NA NA NA NA NA NA Higher Higher Economy Overall economic health NA NA NA NA NA NA NA NA Higher Higher Vibrant downtown/commercial area NA NA NA NA NA NA NA NA Much higher Much higher Business and services NA NA NA NA NA NA NA NA Higher Higher Cost of living NA NA NA NA NA NA NA NA Much lower Much lower Shopping opportunities NA NA NA NA NA NA NA NA Higher Higher Employment opportunities NA NA NA NA NA NA NA NA Higher Higher Place to visit NA NA NA NA NA NA NA NA Much higher Much higher Place to work NA NA NA NA NA NA NA NA Higher Higher Recreation and Wellness Health and wellness NA NA NA NA NA NA NA NA Much higher Much higher Mental health care NA NA NA NA NA NA NA NA Similar Similar Preventive health services NA NA NA NA NA NA NA NA Similar Similar Health care NA NA NA NA NA NA NA NA Similar Similar Food NA NA NA NA NA NA NA NA Similar Similar Recreational opportunities NA NA NA NA NA NA NA NA Much higher Much higher Fitness opportunities NA NA NA NA NA NA NA NA Much higher Much higher Education and Enrichment Education and enrichment opportunities NA NA NA NA NA NA NA NA Much higher Much higher Religious or spiritual events and activities NA NA NA NA NA NA NA NA Similar Similar Cultural/arts/music activities NA NA NA NA NA NA NA NA Much higher Much higher Adult education NA NA NA NA NA NA NA NA Higher Higher K-12 education NA NA NA NA NA NA NA NA Higher Higher Child care/preschool NA NA NA NA NA NA NA NA Similar Similar Community Engagement Social events and activities NA NA NA NA NA NA NA NA Higher Higher The National Citizen Survey™ 5 Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Neighborliness NA NA NA NA NA NA NA NA Similar Similar Openness and acceptance NA NA NA NA NA NA NA NA Similar Similar Opportunities to participate in community matters NA NA NA NA NA NA NA NA Similar Higher Opportunities to volunteer NA NA NA NA NA NA NA NA Higher Higher Table 5: Governance General Percent rating positively (e.g., excellent/good) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Services provided by Boulder NA NA NA NA NA NA NA NA 84% 84% Similar Customer service NA NA NA 69% NA 76% 81% NA 83% 86% Similar Value of services for taxes paid NA NA NA NA NA NA NA NA 64% 66% Similar Overall direction NA NA NA 30% NA 40% 61% 61% 46% 50% Higher Welcoming citizen involvement NA NA NA NA NA 49% 60% 56% 55% 59% Higher Confidence in City government NA NA NA NA NA NA NA NA 48% 54% Higher Acting in the best interest of Boulder NA NA NA NA NA NA NA NA 50% 56% Higher Being honest NA NA NA NA NA NA NA NA 56% 60% Higher Treating all residents fairly NA NA NA NA NA NA NA NA 47% 48% Similar Services provided by the Federal Government NA NA NA NA NA NA NA NA 48% 33% Lower Table 6: Governance General Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Services provided by Boulder NA NA NA NA NA NA NA NA Similar Similar Customer service NA NA NA NA NA NA NA NA Similar Similar Value of services for taxes paid NA NA NA NA NA NA NA NA Similar Similar Overall direction NA NA NA NA NA NA NA NA Similar Similar Welcoming citizen involvement NA NA NA NA NA NA NA NA Similar Similar Confidence in City government NA NA NA NA NA NA NA NA Similar Similar Acting in the best interest of Boulder NA NA NA NA NA NA NA NA Similar Similar Being honest NA NA NA NA NA NA NA NA Similar Similar Treating all residents fairly NA NA NA NA NA NA NA NA Similar Similar Services provided by the Federal Government NA NA NA NA NA NA NA NA Similar Similar Table 7: Governance by Facet Percent rating positively (e.g., excellent/good) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Safety Police NA NA NA NA 85% 71% 69% NA 83% 82% Similar Fire NA NA NA 78% 90% 82% 87% NA 97% 96% Similar The National Citizen Survey™ 6 Percent rating positively (e.g., excellent/good) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Ambulance/EMS NA NA NA NA 87% 81% 85% 80% 91% 93% Similar Crime prevention NA NA NA NA NA NA NA 70% 75% 70% Lower Fire prevention NA NA NA NA NA NA 52% 50% 87% 85% Similar Animal control NA NA NA NA 65% NA NA NA 74% 75% Similar Emergency preparedness NA NA NA NA NA NA NA 59% 80% 79% Similar Mobility Traffic enforcement NA NA NA 45% 61% 60% 61% 53% 58% 57% Similar Street repair NA NA NA 41% 35% 36% 48% 39% 47% 50% Similar Street cleaning NA NA NA 59% NA 58% 58% 54% 67% 70% Similar Street lighting NA NA NA 59% 36% 63% 60% 54% 70% 66% Similar Snow removal NA NA NA 76% NA 55% 60% 47% 54% 58% Higher Sidewalk maintenance NA NA NA 62% NA 71% 67% 57% 62% 62% Similar Traffic signal timing NA NA NA NA 36% NA NA NA 52% 51% Similar Bus or transit services NA NA NA NA NA NA NA NA 82% 80% Similar Natural Environment Garbage collection NA NA NA NA 75% NA NA NA 91% 89% Similar Recycling NA NA NA 76% 48% 84% 87% 81% 92% 92% Similar Yard waste pick-up NA NA NA NA NA NA NA NA 81% 81% Similar Drinking water NA NA NA 64% 71% 72% 76% NA 87% 85% Similar Natural areas preservation NA NA NA NA NA NA NA NA 88% 93% Higher Open space NA NA NA 95% NA NA NA NA 94% 95% Similar Built Environment Storm drainage NA NA NA NA 53% NA NA NA 76% 76% Similar Sewer services NA NA NA 68% 60% 76% 76% NA 88% 89% Similar Power utility NA NA NA NA NA NA NA NA 83% 84% Similar Water utility billing NA NA NA 63% NA 62% 69% NA 82% 79% Similar Land use, planning and zoning NA NA NA NA NA NA NA NA 52% 51% Similar Code enforcement NA NA NA 49% 46% 36% 41% NA 56% 56% Similar Cable television NA NA NA NA NA NA NA NA 52% 55% Similar Economy Economic development NA NA NA NA NA NA NA NA 65% 64% Similar Recreation and Wellness City parks NA NA NA 90% 71% 88% 90% NA 95% 95% Similar Recreation programs NA NA NA 80% NA 80% 78% 75% 92% 92% Similar Recreation centers NA NA NA 87% NA 87% 84% NA 92% 91% Similar Health services NA NA NA NA NA NA NA NA 83% 81% Similar Education and Enrichment Special events NA NA NA NA NA NA NA NA 82% 84% Similar Public libraries NA NA NA 86% 80% 88% 85% 80% 94% 95% Similar Community Engagement Public information NA NA NA NA 47% NA NA NA 79% 82% Similar The National Citizen Survey™ 7 Table 8: Governance by Facet Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Safety Police NA NA NA NA NA NA NA NA Similar Similar Fire NA NA NA NA NA NA NA NA Similar Similar Ambulance/EMS NA NA NA NA NA NA NA NA Similar Similar Crime prevention NA NA NA NA NA NA NA NA Similar Similar Fire prevention NA NA NA NA NA NA NA NA Similar Similar Animal control NA NA NA NA NA NA NA NA Similar Similar Emergency preparedness NA NA NA NA NA NA NA NA Higher Similar Mobility Traffic enforcement NA NA NA NA NA NA NA NA Similar Similar Street repair NA NA NA NA NA NA NA NA Similar Similar Street cleaning NA NA NA NA NA NA NA NA Similar Similar Street lighting NA NA NA NA NA NA NA NA Similar Similar Snow removal NA NA NA NA NA NA NA NA Similar Similar Sidewalk maintenance NA NA NA NA NA NA NA NA Similar Similar Traffic signal timing NA NA NA NA NA NA NA NA Similar Similar Bus or transit services NA NA NA NA NA NA NA NA Much higher Much higher Natural Environment Garbage collection NA NA NA NA NA NA NA NA Similar Similar Recycling NA NA NA NA NA NA NA NA Higher Higher Yard waste pick-up NA NA NA NA NA NA NA NA Similar Similar Drinking water NA NA NA NA NA NA NA NA Higher Higher Natural areas preservation NA NA NA NA NA NA NA NA Much higher Much higher Open space NA NA NA NA NA NA NA NA Much higher Much higher Built Environment Storm drainage NA NA NA NA NA NA NA NA Similar Similar Sewer services NA NA NA NA NA NA NA NA Similar Similar Power utility NA NA NA NA NA NA NA NA Similar Similar Water utility billing NA NA NA NA NA NA NA NA Similar Similar Land use, planning and zoning NA NA NA NA NA NA NA NA Similar Similar Code enforcement NA NA NA NA NA NA NA NA Similar Similar Cable television NA NA NA NA NA NA NA NA Similar Similar Economy Economic development NA NA NA NA NA NA NA NA Similar Similar Recreation and Wellness City parks NA NA NA NA NA NA NA NA Higher Higher Recreation programs NA NA NA NA NA NA NA NA Higher Higher Recreation centers NA NA NA NA NA NA NA NA Higher Higher Health services NA NA NA NA NA NA NA NA Similar Similar Education and Enrichment Special events NA NA NA NA NA NA NA NA Similar Higher Public libraries NA NA NA NA NA NA NA NA Similar Higher Community Engagement Public information NA NA NA NA NA NA NA NA Similar Similar The National Citizen Survey™ 8 Table 9: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Sense of community NA NA NA NA NA 65% 70% 65% 64% 61% Similar Recommend Boulder NA NA NA NA NA NA NA NA 81% 82% Similar Remain in Boulder NA NA NA NA NA NA NA NA 78% 79% Similar Contacted Boulder employees NA NA NA NA NA NA NA NA 43% 42% Similar Table 10: Participation General Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Sense of community NA NA NA NA NA NA NA NA Similar Similar Recommend Boulder NA NA NA NA NA NA NA NA Similar Similar Remain in Boulder NA NA NA NA NA NA NA NA Similar Similar Contacted Boulder employees NA NA NA NA NA NA NA NA Similar Similar Table 11: Participation by Facet Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Safety Stocked supplies for an emergency NA NA NA NA NA NA NA NA 19% 17% Similar Did NOT report a crime NA NA NA NA NA NA NA NA 85% 80% Lower Was NOT the victim of a crime NA NA NA NA NA NA NA NA 93% 83% Lower Mobility Used public transportation instead of driving NA NA NA NA NA NA NA NA 74% 74% Similar Carpooled instead of driving alone NA NA NA NA NA NA NA NA 68% 67% Similar Walked or biked instead of driving NA NA NA NA NA NA NA NA 91% 90% Similar Natural Environment Conserved water NA NA NA NA NA NA NA NA 83% 85% Similar Made home more energy efficient NA NA NA NA NA NA NA NA 74% 74% Similar Recycled at home NA NA NA NA NA NA NA NA 98% 99% Similar Built Environment Did NOT observe a code violation NA NA NA NA NA NA NA NA 61% 61% Similar NOT under housing cost stress NA NA NA NA NA NA NA NA 55% 59% Similar Economy Purchased goods or services in Boulder NA NA NA NA NA NA NA NA 99% 98% Similar Economy will have positive impact on income NA NA NA NA NA NA NA NA 33% 34% Similar Work in Boulder NA NA NA NA NA NA NA NA 70% 69% Similar Recreation and Wellness Used Boulder recreation centers NA NA NA NA NA NA NA NA 63% 62% Similar Visited a City park NA NA NA NA NA NA NA NA 96% 95% Similar Ate 5 portions of fruits and vegetables NA NA NA NA NA NA NA NA 91% 91% Similar Participated in moderate or vigorous physical activity NA NA NA NA NA NA NA NA 95% 95% Similar In very good to excellent health NA NA NA NA NA NA NA NA 81% 79% Similar The National Citizen Survey™ 9 Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2018 rating compared to 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Education and Enrichment Used Boulder public libraries NA NA NA NA NA NA NA NA 69% 68% Similar Participated in religious or spiritual activities NA NA NA NA NA NA NA NA 33% 29% Lower Attended a City-sponsored event NA NA NA NA NA NA NA NA 72% 69% Similar Community Engagement Campaigned for an issue, cause or candidate NA NA NA NA NA NA NA NA 34% 34% Similar Contacted Boulder elected officials NA NA NA NA NA NA NA NA 18% 23% Higher Volunteered NA NA NA NA NA NA NA NA 52% 52% Similar Participated in a club NA NA NA NA NA NA NA NA 38% 35% Similar Talked to or visited with neighbors NA NA NA NA NA NA NA NA 90% 89% Similar Done a favor for a neighbor NA NA NA NA NA NA NA NA 76% 75% Similar Attended a local public meeting NA NA NA NA NA NA NA NA 25% 22% Similar Watched a local public meeting NA NA NA NA NA NA NA NA 21% 22% Similar Read or watched local news NA NA NA NA NA NA NA NA 78% 72% Lower Voted in local elections NA NA NA NA NA NA NA NA 88% 88% Similar Table 12: Participation by Facet Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Safety Stocked supplies for an emergency NA NA NA NA NA NA NA NA Lower Much lower Did NOT report a crime NA NA NA NA NA NA NA NA Similar Similar Was NOT the victim of a crime NA NA NA NA NA NA NA NA Similar Similar Mobility Used public transportation instead of driving NA NA NA NA NA NA NA NA Much higher Much higher Carpooled instead of driving alone NA NA NA NA NA NA NA NA Much higher Much higher Walked or biked instead of driving NA NA NA NA NA NA NA NA Much higher Much higher Natural Environment Conserved water NA NA NA NA NA NA NA NA Similar Similar Made home more energy efficient NA NA NA NA NA NA NA NA Similar Similar Recycled at home NA NA NA NA NA NA NA NA Higher Higher Built Environment Did NOT observe a code violation NA NA NA NA NA NA NA NA Similar Similar NOT under housing cost stress NA NA NA NA NA NA NA NA Lower Lower Economy Purchased goods or services in Boulder NA NA NA NA NA NA NA NA Similar Similar Economy will have positive impact on income NA NA NA NA NA NA NA NA Similar Similar Work in Boulder NA NA NA NA NA NA NA NA Much higher Much higher Recreation and Wellness Used Boulder recreation centers NA NA NA NA NA NA NA NA Similar Similar Visited a City park NA NA NA NA NA NA NA NA Higher Higher Ate 5 portions of fruits and vegetables NA NA NA NA NA NA NA NA Similar Similar Participated in moderate or vigorous physical activity NA NA NA NA NA NA NA NA Higher Higher In very good to excellent health NA NA NA NA NA NA NA NA Similar Similar Education and Enrichment Used Boulder public libraries NA NA NA NA NA NA NA NA Similar Similar The National Citizen Survey™ 10 Comparison to benchmark 1987 1993 1997 1999 2001 2007 2011 2014 2016 2018 Participated in religious or spiritual activities NA NA NA NA NA NA NA NA Lower Lower Attended a City-sponsored event NA NA NA NA NA NA NA NA Higher Higher Community Engagement Campaigned for an issue, cause or candidate NA NA NA NA NA NA NA NA Higher Similar Contacted Boulder elected officials NA NA NA NA NA NA NA NA Similar Similar Volunteered NA NA NA NA NA NA NA NA Higher Higher Participated in a club NA NA NA NA NA NA NA NA Higher Similar Talked to or visited with neighbors NA NA NA NA NA NA NA NA Similar Similar Done a favor for a neighbor NA NA NA NA NA NA NA NA Similar Similar Attended a local public meeting NA NA NA NA NA NA NA NA Similar Similar Watched a local public meeting NA NA NA NA NA NA NA NA Similar Similar Read or watched local news NA NA NA NA NA NA NA NA Similar Lower Voted in local elections NA NA NA NA NA NA NA NA Similar Similar 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Supplemental Online Survey Results 2018 The National Citizen Survey™ © 2001-2018 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents About this Report ............................................................................. 1 Complete Survey Responses ............................................................. 2 1 About this Report As part of its participation in The National Citizen Survey™, the City of Boulder conducted a mailed survey of 3,000 residents. Surveys were mailed to randomly selected households on September 21, 2018 and data were collected through November 2, 2018. After the official data collection period was underway (see the report, The National Citizen Survey: Community Livability Report, Boulder, CO, 2018), the City made available a web-based survey to its residents through a link on the City’s website. Visitors to the site were able to complete the survey during October and 241 surveys were received. This report contains the results of this administration of the web-based survey that have not been weighted to current population estimates of Boulder. The National Citizen Survey™ 2 Complete Survey Responses The following pages contain a complete set of responses to each question on the survey, excluding the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”). Responses excluding “don’t know” Table 1: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Total Boulder as a place to live 35% N=82 46% N=107 16% N=37 4% N=9 100% N=235 Your neighborhood as a place to live 41% N=91 43% N=94 14% N=31 2% N=4 100% N=220 Boulder as a place to raise children 28% N=52 46% N=87 22% N=41 4% N=8 100% N=188 Boulder as a place to work 28% N=57 42% N=87 23% N=48 7% N=14 100% N=206 Boulder as a place to visit 53% N=113 38% N=81 7% N=16 2% N=4 100% N=214 Boulder as a place to retire 20% N=38 28% N=55 28% N=54 24% N=46 100% N=193 The overall quality of life in Boulder 28% N=64 52% N=117 19% N=42 1% N=3 100% N=226 Table 2: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Overall feeling of safety in Boulder 23% N=54 52% N=120 17% N=39 7% N=17 100% N=230 Overall ease of getting to the places you usually have to visit 11% N=25 40% N=88 31% N=69 18% N=40 100% N=222 Quality of overall natural environment in Boulder 52% N=114 37% N=81 10% N=23 1% N=2 100% N=220 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 13% N=29 43% N=94 32% N=71 12% N=27 100% N=221 Health and wellness opportunities in Boulder 50% N=110 43% N=94 6% N=14 1% N=2 100% N=220 Overall opportunities for education and enrichment 49% N=107 44% N=96 5% N=11 2% N=4 100% N=218 Overall economic health of Boulder 25% N=53 42% N=90 27% N=57 7% N=15 100% N=215 Sense of community 9% N=19 32% N=69 37% N=80 23% N=51 100% N=219 Overall image or reputation of Boulder 20% N=44 40% N=87 32% N=70 8% N=17 100% N=218 Table 3: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Boulder to someone who asks 27% N=59 41% N=90 20% N=45 12% N=26 100% N=220 Remain in Boulder for the next five years 49% N=104 25% N=54 12% N=25 14% N=30 100% N=213 Table 4: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 64% N=139 26% N=56 6% N=12 3% N=7 1% N=2 100% N=216 The National Citizen Survey™ 3 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In Boulder's downtown/commercial area during the day 47% N=101 30% N=65 8% N=17 12% N=25 3% N=7 100% N=215 Table 5: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Traffic flow on major streets 2% N=5 22% N=48 30% N=67 46% N=101 100% N=221 Ease of public parking 5% N=11 22% N=47 36% N=76 37% N=80 100% N=214 Ease of travel by car in Boulder 5% N=10 25% N=54 37% N=78 33% N=70 100% N=212 Ease of travel by public transportation in Boulder 12% N=22 30% N=56 34% N=62 24% N=44 100% N=184 Ease of travel by bicycle in Boulder 35% N=60 39% N=67 20% N=34 6% N=10 100% N=171 Ease of walking in Boulder 34% N=71 46% N=97 17% N=35 3% N=7 100% N=210 Availability of paths and walking trails 44% N=94 46% N=98 8% N=16 2% N=4 100% N=212 Air quality 18% N=37 54% N=111 23% N=47 6% N=12 100% N=207 Cleanliness of Boulder 19% N=41 52% N=111 23% N=50 6% N=12 100% N=214 Overall appearance of Boulder 26% N=56 52% N=112 19% N=40 3% N=6 100% N=214 Public places where people want to spend time 21% N=45 46% N=97 25% N=54 8% N=16 100% N=212 Variety of housing options 7% N=14 17% N=35 26% N=53 51% N=105 100% N=207 Availability of affordable quality housing 5% N=9 12% N=24 15% N=29 69% N=135 100% N=197 Fitness opportunities (including exercise classes and paths or trails, etc.) 62% N=131 34% N=72 4% N=9 0% N=0 100% N=212 Recreational opportunities 61% N=129 35% N=74 4% N=9 0% N=1 100% N=213 Availability of affordable quality food 20% N=43 37% N=78 32% N=67 11% N=23 100% N=211 Availability of affordable quality health care 19% N=37 38% N=75 35% N=69 10% N=19 100% N=200 Availability of preventive health services 26% N=49 46% N=88 23% N=43 5% N=10 100% N=190 Availability of affordable quality mental health care 17% N=22 32% N=42 26% N=35 26% N=34 100% N=133 Ability to start or grow a business 17% N=25 28% N=40 32% N=46 23% N=34 100% N=145 Table 6: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Availability of affordable quality child care/preschool 9% N=9 32% N=31 31% N=30 28% N=27 100% N=97 K-12 education 33% N=44 56% N=75 11% N=14 0% N=0 100% N=133 Adult educational opportunities 38% N=68 47% N=85 12% N=22 3% N=6 100% N=181 Opportunities to attend cultural/arts/music activities 43% N=88 43% N=88 11% N=22 2% N=5 100% N=203 Opportunities to participate in religious or spiritual events and activities 39% N=54 47% N=65 12% N=17 1% N=2 100% N=138 Employment opportunities 19% N=34 43% N=78 32% N=58 6% N=10 100% N=180 Shopping opportunities 20% N=41 43% N=90 26% N=55 11% N=22 100% N=208 Cost of living in Boulder 2% N=4 10% N=22 32% N=68 55% N=117 100% N=211 The National Citizen Survey™ 4 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Overall quality of business and service establishments in Boulder 20% N=41 53% N=110 25% N=52 3% N=6 100% N=209 Vibrant downtown/commercial area 28% N=57 48% N=98 19% N=40 5% N=11 100% N=206 Overall quality of new development in Boulder 7% N=14 32% N=64 32% N=64 28% N=56 100% N=198 Opportunities to participate in social events and activities 34% N=68 48% N=97 16% N=33 1% N=3 100% N=201 Opportunities to volunteer 45% N=88 43% N=84 11% N=22 0% N=0 100% N=194 Opportunities to participate in community matters 26% N=51 42% N=82 21% N=41 10% N=20 100% N=194 Openness and acceptance of the community toward people of diverse backgrounds 15% N=31 29% N=58 32% N=64 25% N=50 100% N=203 Neighborliness of residents in Boulder 14% N=28 31% N=63 38% N=79 17% N=36 100% N=206 Table 7: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 16% N=34 84% N=179 100% N=213 Made efforts to make your home more energy efficient 28% N=60 72% N=154 100% N=214 Observed a code violation or other hazard in Boulder (weeds, abandoned buildings, etc.) 38% N=81 62% N=132 100% N=213 Household member was a victim of a crime in Boulder 80% N=171 20% N=42 100% N=213 Reported a crime to the police in Boulder 74% N=157 26% N=56 100% N=213 Stocked supplies in preparation for an emergency 69% N=146 31% N=66 100% N=212 Campaigned or advocated for an issue, cause or candidate 52% N=110 48% N=103 100% N=213 Contacted the City of Boulder (in-person, phone, email or web) for help or information 37% N=80 63% N=134 100% N=214 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 56% N=120 44% N=93 100% N=213 Made efforts to reduce your energy consumption 13% N=27 87% N=186 100% N=213 Table 8: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 16% N=35 15% N=32 27% N=58 42% N=89 100% N=214 Visited a neighborhood park or City park 35% N=74 34% N=73 24% N=51 7% N=16 100% N=214 Used Boulder public libraries or their services 13% N=27 24% N=51 33% N=71 30% N=65 100% N=214 Participated in religious or spiritual activities in Boulder 7% N=14 11% N=24 15% N=32 67% N=143 100% N=213 Attended a City-sponsored event 3% N=7 13% N=28 55% N=117 29% N=61 100% N=213 Used bus, rail, subway or other public transportation instead of driving 17% N=36 15% N=32 30% N=65 38% N=82 100% N=215 Carpooled with other adults or children instead of driving alone 22% N=47 18% N=38 18% N=38 43% N=91 100% N=214 Walked or biked instead of driving 40% N=87 18% N=38 16% N=35 26% N=55 100% N=215 Volunteered your time to some group/activity in Boulder 13% N=28 19% N=40 27% N=59 41% N=88 100% N=215 Participated in a club 10% N=22 8% N=17 21% N=44 61% N=131 100% N=214 Talked to or visited with your immediate neighbors 44% N=94 32% N=69 16% N=35 8% N=17 100% N=215 Done a favor for a neighbor 16% N=35 30% N=63 35% N=75 19% N=40 100% N=213 Visited open space and mountain parks 43% N=92 30% N=65 18% N=39 9% N=19 100% N=215 The National Citizen Survey™ 5 Table 9: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 2% N=4 6% N=13 38% N=82 54% N=114 100% N=213 Watched (online or on television) a local public meeting 1% N=2 13% N=27 26% N=56 60% N=127 100% N=212 Table 10: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Police/Sheriff services 25% N=44 49% N=85 18% N=31 8% N=14 100% N=174 Fire services 53% N=75 42% N=59 4% N=6 1% N=1 100% N=141 Ambulance or emergency medical services 48% N=54 37% N=41 12% N=13 4% N=4 100% N=112 Crime prevention 11% N=16 40% N=57 34% N=49 15% N=22 100% N=144 Fire prevention and education 36% N=47 41% N=53 16% N=21 6% N=8 100% N=129 Traffic enforcement 8% N=13 40% N=68 25% N=43 27% N=47 100% N=171 Street repair 3% N=6 30% N=58 37% N=72 30% N=59 100% N=195 Street cleaning 9% N=17 44% N=84 28% N=53 19% N=35 100% N=189 Street lighting 12% N=24 51% N=101 26% N=51 12% N=24 100% N=200 Snow removal 13% N=26 37% N=75 24% N=49 26% N=53 100% N=203 Sidewalk maintenance 10% N=20 47% N=94 28% N=55 15% N=30 100% N=199 Traffic signal timing 6% N=12 36% N=71 28% N=55 30% N=59 100% N=197 Bus or transit services 20% N=33 40% N=66 27% N=44 14% N=23 100% N=166 Garbage collection 35% N=68 57% N=111 8% N=16 0% N=0 100% N=195 Recycling 45% N=90 47% N=93 7% N=14 1% N=1 100% N=198 Yard waste pick-up 34% N=54 45% N=71 11% N=17 10% N=15 100% N=157 Storm drainage 18% N=30 60% N=100 16% N=26 7% N=11 100% N=167 Drinking water 34% N=67 47% N=93 12% N=24 6% N=12 100% N=196 Sewer services 27% N=43 65% N=104 6% N=9 3% N=5 100% N=161 Power (electric and/or gas) utility 32% N=62 51% N=99 15% N=29 3% N=5 100% N=195 Water utility billing 16% N=27 59% N=97 16% N=26 9% N=14 100% N=164 City parks 42% N=83 48% N=95 9% N=17 3% N=5 100% N=200 Recreation programs or classes 35% N=54 54% N=82 9% N=14 2% N=3 100% N=153 Recreation centers or facilities 36% N=59 50% N=83 12% N=20 2% N=3 100% N=165 Land use, planning and zoning 10% N=18 26% N=47 28% N=51 36% N=65 100% N=181 Code enforcement (weeds, abandoned buildings, etc.) 9% N=14 33% N=54 33% N=54 26% N=42 100% N=164 Animal control 20% N=29 51% N=76 16% N=23 14% N=20 100% N=148 Economic development 10% N=17 42% N=72 31% N=53 18% N=31 100% N=173 Health services 24% N=40 56% N=94 17% N=29 4% N=6 100% N=169 The National Citizen Survey™ 6 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Public library services 48% N=81 42% N=71 7% N=12 4% N=6 100% N=170 Public information services 21% N=34 52% N=85 21% N=34 7% N=11 100% N=164 Cable television 18% N=20 29% N=33 29% N=33 25% N=28 100% N=114 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 22% N=30 42% N=58 28% N=38 8% N=11 100% N=137 Preservation of natural areas such as open space, farmlands and greenbelts 47% N=94 42% N=84 9% N=19 2% N=5 100% N=202 Boulder open space 52% N=106 38% N=77 7% N=15 3% N=6 100% N=204 City-sponsored special events 22% N=34 56% N=85 16% N=25 5% N=8 100% N=152 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 26% N=48 50% N=91 20% N=36 4% N=8 100% N=183 Table 11: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Boulder 17% N=33 56% N=109 18% N=34 9% N=17 100% N=193 The Federal Government 6% N=10 34% N=61 40% N=71 21% N=37 100% N=179 Table 12: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Total The value of services for the taxes paid to Boulder 8% N=15 42% N=79 27% N=52 23% N=44 100% N=190 The overall direction that Boulder is taking 6% N=12 21% N=41 33% N=63 40% N=77 100% N=193 The job Boulder government does at welcoming citizen involvement 10% N=17 35% N=61 35% N=62 20% N=36 100% N=176 Overall confidence in Boulder government 5% N=10 23% N=44 28% N=53 43% N=82 100% N=189 Generally acting in the best interest of the community 6% N=11 24% N=45 24% N=46 46% N=87 100% N=189 Being honest 6% N=11 35% N=61 26% N=46 33% N=58 100% N=176 Treating all residents fairly 6% N=11 21% N=36 35% N=61 38% N=66 100% N=174 Gathering feedback from residents on new policies or programs 12% N=21 25% N=45 31% N=56 33% N=60 100% N=182 Table 13: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 48% N=97 30% N=61 18% N=36 3% N=7 100% N=201 Overall ease of getting to the places you usually have to visit 39% N=78 46% N=92 14% N=28 1% N=2 100% N=200 Quality of overall natural environment in Boulder 52% N=103 34% N=68 13% N=26 1% N=2 100% N=199 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 36% N=72 49% N=98 15% N=29 0% N=0 100% N=199 Health and wellness opportunities in Boulder 20% N=40 38% N=75 37% N=74 6% N=11 100% N=200 Overall opportunities for education and enrichment 21% N=41 34% N=67 40% N=79 6% N=12 100% N=199 Overall economic health of Boulder 36% N=72 43% N=86 19% N=38 2% N=4 100% N=200 The National Citizen Survey™ 7 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Sense of community 34% N=68 34% N=67 30% N=60 3% N=5 100% N=200 Table 14: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Total City of Boulder website (www.bouldercolorado.gov) 39% N=77 30% N=59 19% N=37 12% N=24 100% N=197 City of Boulder Facebook Page 6% N=12 10% N=19 17% N=33 67% N=128 100% N=192 City of Boulder Twitter 6% N=11 14% N=28 14% N=28 65% N=127 100% N=194 City of Boulder NextDoor neighborhood postings 17% N=31 19% N=36 20% N=37 44% N=82 100% N=186 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 5% N=9 6% N=11 27% N=52 62% N=119 100% N=191 Be Heard Boulder (www.beheardboulder.org) 3% N=4 8% N=13 22% N=35 68% N=108 100% N=160 Boulder Daily Camera 32% N=63 24% N=46 29% N=56 15% N=29 100% N=194 The Colorado Daily 3% N=5 10% N=19 23% N=44 64% N=121 100% N=189 Boulder Weekly 4% N=8 13% N=24 28% N=52 55% N=103 100% N=187 Inserts in the water utility bill 12% N=22 16% N=30 18% N=33 55% N=103 100% N=188 Mailings to your home address 22% N=42 27% N=53 25% N=49 26% N=51 100% N=195 Listservs (where you sign up to be part of a group receiving emails from the city) 15% N=27 14% N=26 22% N=41 49% N=91 100% N=185 Community Newsletter 14% N=27 21% N=39 24% N=46 40% N=76 100% N=188 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 8% N=15 9% N=17 19% N=37 64% N=123 100% N=192 Table 15: Question 15 Please rate to what extent you agree or disagree with the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 12% N=23 36% N=70 30% N=58 17% N=34 5% N=10 100% N=195 I inform myself about major issues in the City of Boulder 39% N=77 53% N=103 6% N=11 3% N=5 0% N=0 100% N=196 I take the initiative to share my views with elected officials or city staff 17% N=34 33% N=65 21% N=42 23% N=45 5% N=10 100% N=196 Boulder's City Council implements policies that reflect my values 4% N=8 12% N=23 33% N=64 35% N=68 17% N=33 100% N=196 Boulder's City Council considers my input, when I give it, before making most decisions 3% N=6 6% N=11 49% N=95 24% N=46 19% N=37 100% N=195 My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders 4% N=8 10% N=19 49% N=96 20% N=38 17% N=33 100% N=194 The National Citizen Survey™ 8 Table 16: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 1% N=1 0% N=0 2% N=4 11% N=21 87% N=170 100% N=196 Purchase goods or services from a business located in Boulder 1% N=1 4% N=7 22% N=43 54% N=106 19% N=38 100% N=195 Eat at least 5 portions of fruits and vegetables a day 2% N=4 9% N=17 27% N=51 32% N=61 31% N=59 100% N=192 Participate in moderate or vigorous physical activity 1% N=2 6% N=12 24% N=47 34% N=65 35% N=68 100% N=194 Read or watch local news (via television, paper, computer, etc.) 3% N=5 7% N=13 22% N=44 34% N=66 35% N=68 100% N=196 Vote in local elections 4% N=8 1% N=2 3% N=6 11% N=22 81% N=157 100% N=195 Table 17: Question D2 Would you say that in general your health is: Percent Number Excellent 28% N=55 Very good 42% N=83 Good 26% N=50 Fair 3% N=5 Poor 2% N=3 Total 100% N=196 Table 18: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 8% N=16 Somewhat positive 17% N=33 Neutral 45% N=87 Somewhat negative 25% N=48 Very negative 5% N=9 Total 100% N=193 Table 19: Question D4 What is your employment status? Percent Number Working full time for pay 54% N=105 Working part time for pay 17% N=33 Unemployed, looking for paid work 2% N=3 Unemployed, not looking for paid work 6% N=11 Fully retired 22% N=44 Total 100% N=196 The National Citizen Survey™ 9 Table 20: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 49% N=92 Yes, from home 16% N=29 No 35% N=65 Total 100% N=186 Table 21: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 10% N=20 2 to 5 years 13% N=26 6 to 10 years 13% N=26 11 to 20 years 18% N=36 More than 20 years 45% N=87 Total 100% N=195 Table 22: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 61% N=116 Building with two or more homes (duplex, townhome, apartment or condominium) 34% N=64 Mobile home 2% N=4 Other 3% N=5 Total 100% N=189 Table 23: Question D8 Is this house, apartment or mobile home... Percent Number Rented 30% N=56 Owned 70% N=130 Total 100% N=186 The National Citizen Survey™ 10 Table 24: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 4% N=7 $300 to $599 per month 9% N=18 $600 to $999 per month 11% N=21 $1,000 to $1,499 per month 11% N=22 $1,500 to $2,499 per month 35% N=68 $2,500 or more per month 29% N=56 Total 100% N=192 Table 25: Question D10 Do any children 17 or under live in your household? Percent Number No 68% N=131 Yes 32% N=61 Total 100% N=192 Table 26: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 76% N=145 Yes 24% N=47 Total 100% N=192 Table 27: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your t otal income money from all sources for all persons living in your household.) Percent Number Less than $25,000 10% N=18 $25,000 to $49,999 16% N=29 $50,000 to $99,999 23% N=42 $100,000 to $149,999 18% N=33 $150,000 or more 32% N=58 Total 100% N=180 Table 28: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 95% N=179 Yes, I consider myself to be Spanish, Hispanic or Latino 5% N=10 Total 100% N=189 The National Citizen Survey™ 11 Table 29: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=1 Asian, Asian Indian or Pacific Islander 3% N=6 Black or African American 1% N=2 White 91% N=170 Other 6% N=12 Total may exceed 100% as respondents could select more than one option. Table 30: Question D15 In which category is your age? Percent Number 18 to 24 years 3% N=6 25 to 34 years 11% N=21 35 to 44 years 16% N=31 45 to 54 years 28% N=54 55 to 64 years 20% N=39 65 to 74 years 17% N=33 75 years or older 5% N=9 Total 100% N=193 Table 31: Question D16 What is your sex? Percent Number Female 60% N=100 Male 40% N=68 Other 0% N=0 Total 100% N=168 Table 32: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 79% N=132 Land line 11% N=19 Both 10% N=17 Total 100% N=168 The National Citizen Survey™ 12 Responses including “don’t know” The following pages contain a complete set of responses to each question on the survey, including the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=“). Table 33: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Don't know Total Boulder as a place to live 35% N=82 45% N=107 16% N=37 4% N=9 1% N=2 100% N=237 Your neighborhood as a place to live 40% N=91 42% N=94 14% N=31 2% N=4 3% N=6 100% N=226 Boulder as a place to raise children 23% N=52 38% N=87 18% N=41 4% N=8 17% N=39 100% N=227 Boulder as a place to work 25% N=57 38% N=87 21% N=48 6% N=14 9% N=20 100% N=226 Boulder as a place to visit 50% N=113 36% N=81 7% N=16 2% N=4 5% N=12 100% N=226 Boulder as a place to retire 17% N=38 24% N=55 24% N=54 20% N=46 15% N=33 100% N=226 The overall quality of life in Boulder 28% N=64 52% N=117 19% N=42 1% N=3 0% N=0 100% N=226 Table 34: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety in Boulder 23% N=54 52% N=120 17% N=39 7% N=17 0% N=0 100% N=230 Overall ease of getting to the places you usually have to visit 11% N=25 40% N=88 31% N=69 18% N=40 0% N=0 100% N=222 Quality of overall natural environment in Boulder 52% N=114 37% N=81 10% N=23 1% N=2 0% N=0 100% N=220 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 13% N=29 43% N=94 32% N=71 12% N=27 0% N=0 100% N=221 Health and wellness opportunities in Boulder 50% N=110 42% N=94 6% N=14 1% N=2 1% N=2 100% N=222 Overall opportunities for education and enrichment 49% N=107 44% N=96 5% N=11 2% N=4 1% N=2 100% N=220 Overall economic health of Boulder 24% N=53 41% N=90 26% N=57 7% N=15 3% N=7 100% N=222 Sense of community 9% N=19 31% N=69 36% N=80 23% N=51 1% N=2 100% N=221 Overall image or reputation of Boulder 20% N=44 39% N=87 32% N=70 8% N=17 1% N=3 100% N=221 Table 35: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Boulder to someone who asks 26% N=59 40% N=90 20% N=45 12% N=26 1% N=3 100% N=223 Remain in Boulder for the next five years 48% N=104 25% N=54 11% N=25 14% N=30 2% N=5 100% N=218 The National Citizen Survey™ 13 Table 36: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 64% N=139 26% N=56 6% N=12 3% N=7 1% N=2 1% N=2 100% N=218 In Boulder's downtown/commercial area during the day 46% N=101 30% N=65 8% N=17 11% N=25 3% N=7 1% N=3 100% N=218 Table 37: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Traffic flow on major streets 2% N=5 22% N=48 30% N=67 46% N=101 0% N=0 100% N=221 Ease of public parking 5% N=11 22% N=47 35% N=76 37% N=80 0% N=1 100% N=215 Ease of travel by car in Boulder 5% N=10 25% N=54 37% N=78 33% N=70 0% N=1 100% N=213 Ease of travel by public transportation in Boulder 10% N=22 26% N=56 29% N=62 21% N=44 14% N=30 100% N=214 Ease of travel by bicycle in Boulder 28% N=60 31% N=67 16% N=34 5% N=10 20% N=43 100% N=214 Ease of walking in Boulder 33% N=71 45% N=97 16% N=35 3% N=7 2% N=5 100% N=215 Availability of paths and walking trails 44% N=94 46% N=98 8% N=16 2% N=4 0% N=1 100% N=213 Air quality 17% N=37 52% N=111 22% N=47 6% N=12 4% N=8 100% N=215 Cleanliness of Boulder 19% N=41 52% N=111 23% N=50 6% N=12 0% N=0 100% N=214 Overall appearance of Boulder 26% N=56 52% N=112 19% N=40 3% N=6 0% N=0 100% N=214 Public places where people want to spend time 21% N=45 46% N=97 25% N=54 8% N=16 0% N=1 100% N=213 Variety of housing options 7% N=14 16% N=35 25% N=53 49% N=105 3% N=6 100% N=213 Availability of affordable quality housing 4% N=9 11% N=24 14% N=29 64% N=135 7% N=15 100% N=212 Fitness opportunities (including exercise classes and paths or trails, etc.) 62% N=131 34% N=72 4% N=9 0% N=0 0% N=1 100% N=213 Recreational opportunities 61% N=129 35% N=74 4% N=9 0% N=1 0% N=0 100% N=213 Availability of affordable quality food 20% N=43 37% N=78 31% N=67 11% N=23 1% N=2 100% N=213 Availability of affordable quality health care 17% N=37 35% N=75 32% N=69 9% N=19 6% N=13 100% N=213 Availability of preventive health services 23% N=49 42% N=88 20% N=43 5% N=10 10% N=22 100% N=212 Availability of affordable quality mental health care 10% N=22 20% N=42 16% N=35 16% N=34 38% N=81 100% N=214 Ability to start or grow a business 12% N=25 19% N=40 22% N=46 16% N=34 32% N=68 100% N=213 Table 38: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Availability of affordable quality child care/preschool 4% N=9 14% N=31 14% N=30 13% N=27 55% N=118 100% N=215 K-12 education 21% N=44 35% N=75 7% N=14 0% N=0 37% N=79 100% N=212 Adult educational opportunities 32% N=68 40% N=85 10% N=22 3% N=6 15% N=31 100% N=212 Opportunities to attend cultural/arts/music activities 42% N=88 42% N=88 10% N=22 2% N=5 4% N=8 100% N=211 Opportunities to participate in religious or spiritual events and 25% N=54 31% N=65 8% N=17 1% N=2 35% N=74 100% N=212 The National Citizen Survey™ 14 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total activities Employment opportunities 16% N=34 37% N=78 27% N=58 5% N=10 15% N=32 100% N=212 Shopping opportunities 19% N=41 42% N=90 26% N=55 10% N=22 2% N=4 100% N=212 Cost of living in Boulder 2% N=4 10% N=22 32% N=68 55% N=117 0% N=1 100% N=212 Overall quality of business and service establishments in Boulder 19% N=41 52% N=110 25% N=52 3% N=6 1% N=2 100% N=211 Vibrant downtown/commercial area 27% N=57 47% N=98 19% N=40 5% N=11 2% N=4 100% N=210 Overall quality of new development in Boulder 7% N=14 30% N=64 30% N=64 27% N=56 6% N=12 100% N=210 Opportunities to participate in social events and activities 32% N=68 46% N=97 16% N=33 1% N=3 5% N=10 100% N=211 Opportunities to volunteer 42% N=88 40% N=84 10% N=22 0% N=0 8% N=18 100% N=212 Opportunities to participate in community matters 24% N=51 39% N=82 19% N=41 9% N=20 8% N=17 100% N=211 Openness and acceptance of the community toward people of diverse backgrounds 15% N=31 27% N=58 30% N=64 24% N=50 4% N=9 100% N=212 Neighborliness of residents in Boulder 13% N=28 30% N=63 37% N=79 17% N=36 3% N=6 100% N=212 Table 39: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 16% N=34 84% N=179 100% N=213 Made efforts to make your home more energy efficient 28% N=60 72% N=154 100% N=214 Observed a code violation or other hazard in Boulder (weeds, abandoned buildings, etc.) 38% N=81 62% N=132 100% N=213 Household member was a victim of a crime in Boulder 80% N=171 20% N=42 100% N=213 Reported a crime to the police in Boulder 74% N=157 26% N=56 100% N=213 Stocked supplies in preparation for an emergency 69% N=146 31% N=66 100% N=212 Campaigned or advocated for an issue, cause or candidate 52% N=110 48% N=103 100% N=213 Contacted the City of Boulder (in-person, phone, email or web) for help or information 37% N=80 63% N=134 100% N=214 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 56% N=120 44% N=93 100% N=213 Made efforts to reduce your energy consumption 13% N=27 87% N=186 100% N=213 Table 40: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 16% N=35 15% N=32 27% N=58 42% N=89 100% N=214 Visited a neighborhood park or City park 35% N=74 34% N=73 24% N=51 7% N=16 100% N=214 Used Boulder public libraries or their services 13% N=27 24% N=51 33% N=71 30% N=65 100% N=214 Participated in religious or spiritual activities in Boulder 7% N=14 11% N=24 15% N=32 67% N=143 100% N=213 Attended a City-sponsored event 3% N=7 13% N=28 55% N=117 29% N=61 100% N=213 Used bus, rail, subway or other public transportation instead of driving 17% N=36 15% N=32 30% N=65 38% N=82 100% N=215 Carpooled with other adults or children instead of driving alone 22% N=47 18% N=38 18% N=38 43% N=91 100% N=214 Walked or biked instead of driving 40% N=87 18% N=38 16% N=35 26% N=55 100% N=215 The National Citizen Survey™ 15 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Volunteered your time to some group/activity in Boulder 13% N=28 19% N=40 27% N=59 41% N=88 100% N=215 Participated in a club 10% N=22 8% N=17 21% N=44 61% N=131 100% N=214 Talked to or visited with your immediate neighbors 44% N=94 32% N=69 16% N=35 8% N=17 100% N=215 Done a favor for a neighbor 16% N=35 30% N=63 35% N=75 19% N=40 100% N=213 Visited open space and mountain parks 43% N=92 30% N=65 18% N=39 9% N=19 100% N=215 Table 41: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 2% N=4 6% N=13 38% N=82 54% N=114 100% N=213 Watched (online or on television) a local public meeting 1% N=2 13% N=27 26% N=56 60% N=127 100% N=212 Table 42: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Police/Sheriff services 21% N=44 41% N=85 15% N=31 7% N=14 17% N=35 100% N=209 Fire services 36% N=75 28% N=59 3% N=6 0% N=1 32% N=67 100% N=208 Ambulance or emergency medical services 26% N=54 20% N=41 6% N=13 2% N=4 46% N=96 100% N=208 Crime prevention 8% N=16 28% N=57 24% N=49 11% N=22 30% N=62 100% N=206 Fire prevention and education 23% N=47 26% N=53 10% N=21 4% N=8 37% N=77 100% N=206 Traffic enforcement 6% N=13 33% N=68 21% N=43 23% N=47 17% N=36 100% N=207 Street repair 3% N=6 28% N=58 35% N=72 28% N=59 6% N=13 100% N=208 Street cleaning 8% N=17 41% N=84 26% N=53 17% N=35 9% N=18 100% N=207 Street lighting 12% N=24 49% N=101 25% N=51 12% N=24 4% N=8 100% N=208 Snow removal 13% N=26 36% N=75 24% N=49 25% N=53 2% N=5 100% N=208 Sidewalk maintenance 10% N=20 45% N=94 27% N=55 14% N=30 4% N=8 100% N=207 Traffic signal timing 6% N=12 34% N=71 27% N=55 29% N=59 4% N=9 100% N=206 Bus or transit services 16% N=33 32% N=66 21% N=44 11% N=23 21% N=43 100% N=209 Garbage collection 33% N=68 53% N=111 8% N=16 0% N=0 7% N=14 100% N=209 Recycling 43% N=90 44% N=93 7% N=14 0% N=1 5% N=11 100% N=209 Yard waste pick-up 26% N=54 34% N=71 8% N=17 7% N=15 25% N=51 100% N=208 Storm drainage 14% N=30 48% N=100 13% N=26 5% N=11 19% N=40 100% N=207 Drinking water 32% N=67 45% N=93 12% N=24 6% N=12 5% N=11 100% N=207 Sewer services 21% N=43 50% N=104 4% N=9 2% N=5 22% N=46 100% N=207 Power (electric and/or gas) utility 30% N=62 48% N=99 14% N=29 2% N=5 6% N=12 100% N=207 Water utility billing 13% N=27 47% N=97 13% N=26 7% N=14 20% N=41 100% N=205 City parks 41% N=83 47% N=95 8% N=17 2% N=5 2% N=4 100% N=204 The National Citizen Survey™ 16 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Recreation programs or classes 26% N=54 40% N=82 7% N=14 1% N=3 25% N=52 100% N=205 Recreation centers or facilities 29% N=59 41% N=83 10% N=20 1% N=3 19% N=38 100% N=203 Land use, planning and zoning 9% N=18 23% N=47 25% N=51 31% N=65 13% N=26 100% N=207 Code enforcement (weeds, abandoned buildings, etc.) 7% N=14 26% N=54 26% N=54 20% N=42 21% N=43 100% N=207 Animal control 14% N=29 37% N=76 11% N=23 10% N=20 29% N=59 100% N=207 Economic development 8% N=17 35% N=72 26% N=53 15% N=31 16% N=33 100% N=206 Health services 19% N=40 45% N=94 14% N=29 3% N=6 19% N=39 100% N=208 Public library services 39% N=81 34% N=71 6% N=12 3% N=6 18% N=38 100% N=208 Public information services 16% N=34 41% N=85 16% N=34 5% N=11 21% N=44 100% N=208 Cable television 10% N=20 16% N=33 16% N=33 13% N=28 45% N=94 100% N=208 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 14% N=30 28% N=58 18% N=38 5% N=11 34% N=72 100% N=209 Preservation of natural areas such as open space, farmlands and greenbelts 45% N=94 41% N=84 9% N=19 2% N=5 2% N=5 100% N=207 Boulder open space 51% N=106 37% N=77 7% N=15 3% N=6 2% N=4 100% N=208 City-sponsored special events 17% N=34 41% N=85 12% N=25 4% N=8 26% N=54 100% N=206 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 24% N=48 45% N=91 18% N=36 4% N=8 10% N=21 100% N=204 Table 43: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Boulder 16% N=33 54% N=109 17% N=34 8% N=17 4% N=8 100% N=201 The Federal Government 5% N=10 31% N=61 36% N=71 19% N=37 11% N=21 100% N=200 Table 44: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Boulder 7% N=15 39% N=79 26% N=52 22% N=44 6% N=12 100% N=202 The overall direction that Boulder is taking 6% N=12 20% N=41 31% N=63 38% N=77 4% N=9 100% N=202 The job Boulder government does at welcoming citizen involvement 8% N=17 30% N=61 31% N=62 18% N=36 13% N=26 100% N=202 Overall confidence in Boulder government 5% N=10 22% N=44 26% N=53 41% N=82 6% N=12 100% N=201 Generally acting in the best interest of the community 5% N=11 22% N=45 23% N=46 43% N=87 6% N=13 100% N=202 Being honest 5% N=11 30% N=61 23% N=46 29% N=58 13% N=26 100% N=202 Treating all residents fairly 5% N=11 18% N=36 30% N=61 33% N=66 14% N=28 100% N=202 Gathering feedback from residents on new policies or programs 10% N=21 22% N=45 28% N=56 30% N=60 10% N=20 100% N=202 The National Citizen Survey™ 17 Table 45: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 48% N=97 30% N=61 18% N=36 3% N=7 100% N=201 Overall ease of getting to the places you usually have to visit 39% N=78 46% N=92 14% N=28 1% N=2 100% N=200 Quality of overall natural environment in Boulder 52% N=103 34% N=68 13% N=26 1% N=2 100% N=199 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 36% N=72 49% N=98 15% N=29 0% N=0 100% N=199 Health and wellness opportunities in Boulder 20% N=40 38% N=75 37% N=74 6% N=11 100% N=200 Overall opportunities for education and enrichment 21% N=41 34% N=67 40% N=79 6% N=12 100% N=199 Overall economic health of Boulder 36% N=72 43% N=86 19% N=38 2% N=4 100% N=200 Sense of community 34% N=68 34% N=67 30% N=60 3% N=5 100% N=200 Table 46: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Don't know Total City of Boulder website (www.bouldercolorado.gov) 39% N=77 30% N=59 19% N=37 12% N=24 1% N=1 100% N=198 City of Boulder Facebook Page 6% N=12 10% N=19 17% N=33 65% N=128 2% N=4 100% N=196 City of Boulder Twitter 6% N=11 14% N=28 14% N=28 64% N=127 2% N=3 100% N=197 City of Boulder NextDoor neighborhood postings 16% N=31 18% N=36 19% N=37 42% N=82 5% N=10 100% N=196 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 5% N=9 6% N=11 26% N=52 60% N=119 4% N=7 100% N=198 Be Heard Boulder (www.beheardboulder.org) 2% N=4 7% N=13 18% N=35 55% N=108 18% N=36 100% N=196 Boulder Daily Camera 32% N=63 23% N=46 28% N=56 15% N=29 2% N=4 100% N=198 The Colorado Daily 3% N=5 10% N=19 22% N=44 61% N=121 4% N=8 100% N=197 Boulder Weekly 4% N=8 12% N=24 26% N=52 52% N=103 5% N=10 100% N=197 Inserts in the water utility bill 11% N=22 15% N=30 17% N=33 52% N=103 5% N=9 100% N=197 Mailings to your home address 21% N=42 27% N=53 25% N=49 26% N=51 2% N=3 100% N=198 Listservs (where you sign up to be part of a group receiving emails from the city) 14% N=27 13% N=26 21% N=41 46% N=91 6% N=12 100% N=197 Community Newsletter 14% N=27 20% N=39 23% N=46 38% N=76 5% N=10 100% N=198 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 8% N=15 9% N=17 19% N=37 62% N=123 4% N=7 100% N=199 Table 47: Question 15 Please rate to what extent you agree or disagree with the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 12% N=23 36% N=70 30% N=58 17% N=34 5% N=10 100% N=195 I inform myself about major issues in the City of Boulder 39% N=77 53% N=103 6% N=11 3% N=5 0% N=0 100% N=196 I take the initiative to share my views with elected officials or 17% N=34 33% N=65 21% N=42 23% N=45 5% N=10 100% N=196 The National Citizen Survey™ 18 Please rate to what extent you agree or disagree with the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total city staff Boulder's City Council implements policies that reflect my values 4% N=8 12% N=23 33% N=64 35% N=68 17% N=33 100% N=196 Boulder's City Council considers my input, when I give it, before making most decisions 3% N=6 6% N=11 49% N=95 24% N=46 19% N=37 100% N=195 My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders 4% N=8 10% N=19 49% N=96 20% N=38 17% N=33 100% N=194 Table 48: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 1% N=1 0% N=0 2% N=4 11% N=21 87% N=170 100% N=196 Purchase goods or services from a business located in Boulder 1% N=1 4% N=7 22% N=43 54% N=106 19% N=38 100% N=195 Eat at least 5 portions of fruits and vegetables a day 2% N=4 9% N=17 27% N=51 32% N=61 31% N=59 100% N=192 Participate in moderate or vigorous physical activity 1% N=2 6% N=12 24% N=47 34% N=65 35% N=68 100% N=194 Read or watch local news (via television, paper, computer, etc.) 3% N=5 7% N=13 22% N=44 34% N=66 35% N=68 100% N=196 Vote in local elections 4% N=8 1% N=2 3% N=6 11% N=22 81% N=157 100% N=195 Table 49: Question D2 Would you say that in general your health is: Percent Number Excellent 28% N=55 Very good 42% N=83 Good 26% N=50 Fair 3% N=5 Poor 2% N=3 Total 100% N=196 Table 50: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 8% N=16 Somewhat positive 17% N=33 Neutral 45% N=87 Somewhat negative 25% N=48 Very negative 5% N=9 Total 100% N=193 The National Citizen Survey™ 19 Table 51: Question D4 What is your employment status? Percent Number Working full time for pay 54% N=105 Working part time for pay 17% N=33 Unemployed, looking for paid work 2% N=3 Unemployed, not looking for paid work 6% N=11 Fully retired 22% N=44 Total 100% N=196 Table 52: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 49% N=92 Yes, from home 16% N=29 No 35% N=65 Total 100% N=186 Table 53: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 10% N=20 2 to 5 years 13% N=26 6 to 10 years 13% N=26 11 to 20 years 18% N=36 More than 20 years 45% N=87 Total 100% N=195 Table 54: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 61% N=116 Building with two or more homes (duplex, townhome, apartment or condominium) 34% N=64 Mobile home 2% N=4 Other 3% N=5 Total 100% N=189 Table 55: Question D8 Is this house, apartment or mobile home... Percent Number Rented 30% N=56 Owned 70% N=130 Total 100% N=186 The National Citizen Survey™ 20 Table 56: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 4% N=7 $300 to $599 per month 9% N=18 $600 to $999 per month 11% N=21 $1,000 to $1,499 per month 11% N=22 $1,500 to $2,499 per month 35% N=68 $2,500 or more per month 29% N=56 Total 100% N=192 Table 57: Question D10 Do any children 17 or under live in your household? Percent Number No 68% N=131 Yes 32% N=61 Total 100% N=192 Table 58: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 76% N=145 Yes 24% N=47 Total 100% N=192 Table 59: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 10% N=18 $25,000 to $49,999 16% N=29 $50,000 to $99,999 23% N=42 $100,000 to $149,999 18% N=33 $150,000 or more 32% N=58 Total 100% N=180 Table 60: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 95% N=179 Yes, I consider myself to be Spanish, Hispanic or Latino 5% N=10 Total 100% N=189 The National Citizen Survey™ 21 Table 61: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=1 Asian, Asian Indian or Pacific Islander 3% N=6 Black or African American 1% N=2 White 91% N=170 Other 6% N=12 Total may exceed 100% as respondents could select more than one option. Table 62: Question D15 In which category is your age? Percent Number 18 to 24 years 3% N=6 25 to 34 years 11% N=21 35 to 44 years 16% N=31 45 to 54 years 28% N=54 55 to 64 years 20% N=39 65 to 74 years 17% N=33 75 years or older 5% N=9 Total 100% N=193 Table 63: Question D16 What is your sex? Percent Number Female 60% N=100 Male 40% N=68 Other 0% N=0 Total 100% N=168 Table 64: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 79% N=132 Land line 11% N=19 Both 10% N=17 Total 100% N=168 The National Citizen Survey™ 22 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Comparisons by Geographic Subgroups 2018 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. Communities conducting The NCS can choose from a number of optional services to customize the reporting of survey results. Boulder’s Comparisons by Geographic Subgroups is part of a larger project for the City and additional reports are available under separate cover. This report discusses differences in opinion of survey respondents by ten geographic areas. Understanding the Tables For most of the questions, one number appears for each question. Responses have been summarized to show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as “excellent” or “good,” or the percent of respondents who participated in an activity at least once. It should be noted that when a table that does include all responses (not a single number) for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. The subgroup comparison tables contain the crosstabulations of survey questions by geographic area. Chi-square or ANOVA tests of significance were applied to these breakdowns of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between groups are due to chance; or in other words, a greater than 95% probability that the differences observed in the selected categories of the sample represent “real” differences among those populations. As subgroups vary in size and each group (and each comparison to another group) has a unique margin of error, statistical testing is used to determine whether differences between subgroups are statistically significant. Statistical testing was not performed on multiple response questions. Each column in the following tables is labeled with a letter for each subgroup being compared. The “Overall” column, which shows the ratings for all respondents, also has a column designation of “(A)”, but no statistical tests were done for the overall rating. For each pair of subgroup ratings within a row (a single question item) that has a statistically significant difference, an upper case letter denoting significance is shown in the cell with the larger column proportion. The letter denotes the subgroup with the smaller column proportion from which it is statistically different. Subgroups that have no upper case letter denotation in their column and that are also not referred to in any other column were not statistically different. For example, in Table A below, respondents in Districts 1 (A) and 2 (B) gave significantly lower ratings to overall quality of life than respondents in Districts 3 (C) and 4 (D), as denoted by the “A B” listed in the cell of the ratings for Districts 3 and 4. The overall quality of life rating in District 4 (D) also was significantly lower than that of District 3 (C) (as indicated by the “D” in the rating for District 3). Figure 1: Community Characteristics – General (Example Only) The National Citizen Survey™ 2 Ten geographic subareas were tracked for comparison and the number of completed surveys for each are in the figure below. Figure 2: Geographic Areas Area Name Number of Completed Surveys Central Boulder North 233 Central Boulder South 77 Colorado University 39 Crossroads 74 East Boulder 38 Gunbarrel 133 North Boulder 200 Palo Park 37 South Boulder 217 Southeast Boulder 212 Overall 1,260 Findings Notable differences between geographic areas included the following:  Residents in South Boulder tended to give higher ratings than residents in other subareas to Community Engagement, and were more likely to use recreation centers and public libraries.  Crossroads area residents gave higher ratings for several aspects of Mobility. They also were the only subarea to have significantly higher rates of stocking supplies in preparation for an emergency.  Within the pillar of Participation, Central Boulder North residents reported higher rtes of community involvement.. The National Citizen Survey™ 3 Table 1: Community Characteristics - General Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) The overall quality of life in Boulder 94% C 94% C 85% 90% 91% 96% 93% C 91% 88% 93% C 92% Overall image or reputation of Boulder 76% 77% 85% 78% 85% 88% 83% 84% A 88% 86% A B 81% Boulder as a place to live 94% G 93% 93% 92% 95% G 94% 88% 93% 99% G 94% G 93% Your neighborhood as a place to live 86% C E 93% A C D E 73% 80% 77% 96% C D E 90% C D E 90% C D E 93% C E 88% C E 87% Boulder as a place to raise children 81% C 87% C 65% 86% C 91% C 78% 82% C 81% C 86% C 86% C 83% Boulder as a place to retire 67% H 58% 76% B E G H J 64% 57% 61% 56% 50% 78% G H 59% 61% Overall appearance of Boulder 91% 92% 94% 97% I 96% 93% 89% 90% 86% 94% 92% Table 2: Community Characteristics - Safety Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall feeling of safety in Boulder 89% C 86% C 78% 89% 87% 87% 88% C 85% 93% C 93% B C H 88% In your neighborhood during the day 97% E 96% E 98% E 100% E H 91% 98% 99% E H 94% 96% 98% E H 97% In Boulder's downtown/commercial area during the day 91% 91% 92% 100% A B E 89% 91% 94% 92% 96% 92% 92% Table 3: Community Characteristics - Mobility Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall ease of getting to the places you usually have to visit 70% C G 76% C G J 56% 80% C G J 77% C G J 62% 52% 78% C G J 70% G 62% 69% Traffic flow on major streets 34% 38% 20% 37% 42% 32% 26% 39% 14% 20% 32% The National Citizen Survey™ 4 Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) C I J C G I J C I J C G I J C G I J Ease of public parking 35% C 34% C 20% 27% 34% C 34% 26% 36% C 38% 30% 32% Ease of travel by car in Boulder 36% 38% 30% 37% 50% A B C G J 31% 36% 48% A C G J 37% 38% 39% Ease of travel by public transportation in Boulder 68% H 62% H 75% H I 59% 75% B G H I 54% 60% 48% 50% 68% H 63% Ease of travel by bicycle in Boulder 91% G H 86% 82% 85% 97% B C D F G H I J 81% 82% 84% 81% 89% 87% Ease of walking in Boulder 89% C H 92% C H 78% 90% C H 85% 88% 90% C H 80% 87% 86% 87% Availability of paths and walking trails 96% C D H 99% C D H 91% 90% 95% 99% 96% 92% 96% 96% 95% Table 4: Community Characteristics - Natural Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Quality of overall natural environment in Boulder 96% 96% 93% 94% 93% 95% 94% 97% 99% 96% 95% Air quality 81% 84% H 82% 92% G H J 85% 77% 78% 75% 88% 77% 81% Cleanliness of Boulder 88% C 88% C 69% 95% C I 91% C 93% C 91% C 89% C 80% 89% C 88% Table 5: Community Characteristics - Built Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 75% 71% 73% 79% 77% 80% 68% 78% 79% 77% 75% The National Citizen Survey™ 5 Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Public places where people want to spend time 89% B 82% 82% 83% 86% 75% 82% 83% 83% 89% B 85% Variety of housing options 24% D E G H 23% D E 21% 9% 9% 31% D E 15% 16% 18% 22% D E 19% Availability of affordable quality housing 10% 10% E 7% 4% 3% 9% 4% 9% 13% 8% 8% Overall quality of new development in Boulder 55% 58% H J 61% D H 42% 61% D H J 64% 52% 46% 63% 47% 54% Table 6: Community Characteristics - Economy Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall economic health of Boulder 78% D 76% D 75% 61% 78% D 86% D 83% D 79% D 79% 84% D 79% Boulder as a place to work 86% C J 83% C 66% 91% C H J 82% C 83% 82% C 78% C 81% 77% 81% Boulder as a place to visit 96% 93% 98% 91% 96% 97% 94% 96% 98% 96% 95% Employment opportunities 65% E 69% E F 62% 68% E 50% 41% 65% E 64% E 53% 66% E F 64% Shopping opportunities 80% 78% 74% 74% 76% 80% 78% 73% 82% 77% 77% Cost of living in Boulder 10% E 12% E J 12% E 5% 3% 9% 7% 8% 9% 6% 9% Overall quality of business and service establishments in Boulder 87% D 81% D 80% D 58% 83% D 85% D 88% D 83% D 87% D 87% D 83% Vibrant downtown/commercial area 82% 86% 85% 83% 84% 88% 85% 84% 85% 88% 85% Table 7: Community Characteristics - Recreation and Wellness Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Health and wellness opportunities in Boulder 95% B C 90% 85% 88% 92% 94% 97% B C D 95% B C 99% C 96% B C D 93% The National Citizen Survey™ 6 Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Fitness opportunities (including exercise classes and paths or trails, etc.) 96% E 95% E 92% 92% 90% 95% 93% 96% E 100% E 95% 95% Recreational opportunities 97% C D E 97% C D E 88% 89% 82% 98% C E 95% C E 95% C E 99% C D E 97% C D E 95% Availability of affordable quality food 78% B C D E G H J 58% 55% 56% 54% 78% C E 67% E 67% E 72% 68% B C E 66% Availability of affordable quality health care 69% C E 61% 54% 58% 53% 80% C E 72% B C E 65% 78% C E 66% 65% Availability of preventive health services 82% B D 69% 71% 57% 74% D 84% D 78% D 83% B D J 95% B C D E J 73% D 75% Availability of affordable quality mental health care 62% B D E 48% 47% 39% 42% 45% 67% B C D E H 48% 54% 54% 53% Table 8: Community Characteristics - Education and Enrichment Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall opportunities for education and enrichment 94% C D F 90% D 85% 81% 96% C D F 82% 93% C D 92% C D 95% D 99% B C D F H 92% Availability of affordable quality child care/preschool 39% 48% D 63% D F 11% 47% 19% 37% 39% 64% D 44% 43% K-12 education 90% E 91% E 90% E 80% 71% 87% 83% 93% E 100% E 96% D E G 90% Adult educational opportunities 90% D E G 85% D E 80% 71% 75% 86% 79% 84% D 96% D E 90% D E G 85% Opportunities to attend cultural/arts/music activities 87% E I 84% I 93% D E I 78% 78% 85% 94% B D E H I 84% I 71% 92% B D E H I 87% Opportunities to participate in religious or spiritual events and activities 91% 86% 88% 82% 82% 95% 96% B D E 93% E 99% E 89% 90% The National Citizen Survey™ 7 Table 9: Community Characteristics - Community Engagement Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Opportunities to participate in social events and activities 80% E 85% E 77% 79% 68% 89% E 84% E 83% E 92% E 87% C E 82% Opportunities to volunteer 86% E 83% E 83% E 86% E 68% 95% E 90% E 87% E 93% E 91% B E 86% Opportunities to participate in community matters 76% E 79% D E 82% D E 63% 63% 88% D E 75% 74% 88% D E 87% A D E G H 77% Openness and acceptance of the community toward people of diverse backgrounds 59% H 58% H 51% 45% 49% 64% 62% D H 45% 55% 59% H 55% Neighborliness of residents in Boulder 61% E 63% D E H 62% E 47% 42% 77% D E H 66% D E H 53% 56% 66% D E H 60% Table 10: Governance - General Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) The City of Boulder 86% 83% 83% 83% 78% 89% 82% 80% 82% 88% 84% The value of services for the taxes paid to Boulder 72% C G H 70% C H 51% 64% 73% C H 66% 61% 56% 55% 70% C H 66% The overall direction that Boulder is taking 55% C H 52% C 37% 58% C 63% C G H I J 49% 48% 43% 40% 47% 50% The job Boulder government does at welcoming citizen involvement 58% 54% 62% E 69% E 44% 76% E 63% E 57% 71% E 65% E 59% Overall confidence in Boulder government 61% J 54% 52% 60% 56% 58% 54% 52% 49% 49% 54% Generally acting in the best interest of the community 57% 60% H 56% 52% 59% 57% 50% 49% 70% G H 55% 56% Being honest 69% C D G 62% G 53% 47% 60% 69% 49% 58% 67% 63% G 60% Treating all residents fairly 58% B G H 45% G 52% G 47% 48% G 60% G 31% 43% 62% G 48% G 48% The National Citizen Survey™ 8 Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall customer service by Boulder employees (police, receptionists, planners, etc.) 87% C D 87% C D 77% 71% 86% D 93% D 88% D 81% 86% 90% C D H 86% The Federal Government 36% E 36% E 40% E 31% 21% 20% 30% 29% 21% 40% E I 33% Table 11: Governance - Safety Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Police/Sheriff services 88% B C D 79% D 76% D 55% 78% D 82% D 91% B C D E H I 80% D 72% 87% D 82% Fire services 95% 96% 100% D 89% 95% 94% 96% 96% 100% D 99% D 96% Ambulance or emergency medical services 94% D 92% D 98% D 74% 91% D 93% D 96% D 93% D 100% D 96% D 93% Crime prevention 76% C H 68% C 53% 79% C 63% 72% 81% B C E H 62% 71% 72% C 70% Fire prevention and education 84% D 86% D 75% 68% 80% 94% D 83% 93% C D 78% 90% C D 85% Animal control 76% D 79% C D H 65% 49% 79% D 72% 79% D 67% 80% D 79% C D H 75% Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 73% 78% E 81% E 74% 61% 81% 81% E 84% E 85% 87% A E 79% Table 12: Governance - Mobility Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Traffic enforcement 60% D 61% D H 62% D 38% 66% D H 59% 55% 49% 63% 54% 57% Street repair 56% C H 59% C G H 38% 44% 51% 48% 45% 42% 41% 52% C 50% The National Citizen Survey™ 9 Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Street cleaning 73% C 72% C 57% 80% C 69% 72% 66% 69% 77% C 69% 70% Street lighting 70% C E H 65% C 46% 67% C 56% 76% C 64% C 60% C 75% C 76% B C E G H 66% Snow removal 65% H I 57% 67% H I 53% 58% 56% 54% 50% 44% 63% H 58% Sidewalk maintenance 70% G H 61% G 58% 62% 61% 73% G 51% 59% 73% G 65% G 62% Traffic signal timing 45% 59% A C G 42% 45% 59% A C G 50% 45% 50% 43% 55% 51% Bus or transit services 82% D G 81% D 86% D G 62% 82% D 78% 72% 73% 83% D 87% D G H 80% Table 13: Governance - Natural Environment Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Garbage collection 95% C D I 90% C D I 74% D 57% 89% C D 89% C D 94% C D I 90% C D I 78% D 94% C D I 89% Recycling 98% B C D E I 91% C D I 81% 72% 85% D I 92% D I 98% B C D E I 95% C D E I 73% 95% C D E I 92% Yard waste pick-up 84% C 80% C 61% 76% 71% 96% C E 90% C E 80% C 86% C 87% C E 81% Drinking water 88% E 86% 84% 80% 78% 89% 85% 85% 86% 89% E 85% Preservation of natural areas such as open space, farmlands and greenbelts 95% 92% 98% H 89% 91% 97% 92% 91% 94% 93% 93% Boulder open space 96% 94% 97% 89% 94% 97% 96% 94% 96% 97% D 95% Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Storm drainage 77% C D 71% 60% 56% 89% B C D G 75% 74% C 82% B C D 78% 83% B C D 76% The National Citizen Survey™ 10 Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Sewer services 88% D 89% D 85% D 70% 90% D 94% D 86% D 95% C D G 96% D 92% D 89% Power (electric and/or gas) utility 85% D 83% D 81% D 59% 91% D G 94% D 79% D 84% D 85% D 89% D G 84% Water utility billing 83% C D 80% C D 63% 53% 91% C D G H 72% 77% C D 76% C D 85% C D 82% C D 79% Land use, planning and zoning 53% 52% 53% 48% 52% 58% 47% 45% 35% 57% H I 51% Code enforcement (weeds, abandoned buildings, etc.) 60% 49% 55% 52% 65% B 60% 65% B 50% 50% 55% 56% Cable television 61% 58% 65% 46% 53% 29% 63% 47% 51% 49% 55% Table 15: Governance - Economy Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Economic development 69% D G I 68% D G I 70% D I 47% 64% 65% 55% 64% 44% 64% 64% Table 16: Governance - Recreation and Wellness Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) City parks 94% C 95% C 86% 91% 94% C 91% 97% C 96% C 99% C 97% C 95% Recreation programs or classes 96% D E 91% 89% 84% 85% 95% 91% 90% 99% E 95% D E 92% Recreation centers or facilities 93% 90% 88% 85% 85% 97% 93% 88% 96% 95% E 91% Health services 86% C D E G 82% C D 64% 65% 72% 87% C D 76% 87% C D E G 95% C D E G 85% C D E 81% The National Citizen Survey™ 11 Table 17: Governance - Education and Enrichment Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Public library services 98% D E G 97% D 100% D E G 79% 91% D 94% D 92% D 94% D 94% D 94% D 95% City-sponsored special events 86% D E 84% D 89% D E 67% 73% 87% 90% D E 80% 86% 90% D E 84% Table 18: Governance - Community Engagement Percent rating positively (e.g., excellent/good) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Public information services 88% D E J 85% E J 82% E 72% 67% 88% 85% E J 86% E J 80% 73% 82% Table 19: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Sense of community 62% C 68% C H 47% 61% 57% 71% C 61% C 54% 51% 67% C H 61% Recommend living in Boulder to someone who asks 86% G 81% 84% 81% 89% G 86% 74% 81% 77% 79% 82% Remain in Boulder for the next five years 77% C 76% C 62% 70% 72% 95% A B C D E 85% B C D E 83% C D 73% 89% A B C D E I 79% Contacted the City of Boulder (in-person, phone, email or web) for help or information 30% 45% A D G I 58% A B D E G I 25% 44% A D I 48% D I 32% 49% A D G I 19% 50% A D G I 42% The National Citizen Survey™ 12 Table 20: Participation - Safety Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Was NOT the victim of a crime 81% C 83% C 67% 89% C 82% C 73% 90% A C F 84% C 97% A B C E F 84% C 83% Did NOT report a crime 83% C 77% 69% 81% 84% C 85% 84% C 77% 84% 83% C 80% Stocked supplies in preparation for an emergency 17% 12% 11% 17% 32% A B C D F G H I J 11% 19% 18% 14% 16% 17% Table 21: Participation - Mobility Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Walked or biked instead of driving 89% G 97% A C G H J 86% 97% C G H 95% C G H 87% 78% 86% G 90% G 89% G 90% Carpooled with other adults or children instead of driving alone 66% 72% E G H 81% A E G H J 65% 59% 65% 59% 62% 72% 67% 67% Used bus, rail, subway or other public transportation instead of driving 78% C F G 77% C F G 61% 72% 82% C F G 58% 62% 71% 85% C F G 83% C F G H 74% Table 22: Participation - Natural Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Recycle at home 97% 100% A E 100% A E 100% E 95% 100% 100% A E 98% 100% 99% A E 99% Made efforts to make your home more energy efficient 75% 77% 69% 75% 71% 86% 70% 73% 68% 72% 74% Made efforts to conserve water 86% C 87% C E 76% 94% C E G H I 78% 95% C E 82% 82% 79% 91% C E G H 85% The National Citizen Survey™ 13 Table 23: Participation - Built Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) NOT under housing cost stress 54% 59% C E 41% 54% 46% 83% A B C D E G 61% C E 68% A C E 61% 66% A C E 59% Did NOT observe a code violation 66% B 56% 57% 68% 63% 60% 70% B J 59% 67% 57% 61% Table 24: Participation - Economy Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Purchase goods or services from a business located in Boulder 99% G 100% G 99% G 100% G 98% G 100% G 93% 98% G 99% G 99% G 98% Economy will have positive impact on income 35% C 36% C 22% 40% C 27% 45% C 36% C 31% 31% 34% 34% Work in Boulder 68% 79% A C D G H J 58% 64% 74% C G 79% 61% 65% 80% C G 67% 69% Table 25: Participation - Recreation and Wellness Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Used Boulder recreation centers or their services 62% E G 64% E G 73% E F G I 63% G 50% 46% 42% 61% G 52% 76% A B E F G H I 62% Visited a neighborhood park or City park 92% 95% 93% 98% 92% 98% 92% 98% A E G 96% 97% A 95% Eat at least 5 portions of fruits and vegetables a day 94% C F 92% F 85% 89% 88% 77% 90% F 94% C F 96% F 89% 91% Participate in moderate or vigorous physical activity 96% C 97% C G 89% 93% 95% C 98% 92% 96% C 94% 94% 95% Reported being in "very good" or "excellent" health 80% 81% E 80% 72% 71% 89% 78% 80% 74% 83% E 79% The National Citizen Survey™ 14 Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Used Boulder public libraries or their services 66% C 74% C E G H 54% 87% A B C E F G H I 60% 55% 58% 64% 58% 83% A B C E F G H I 68% Participated in religious or spiritual activities in Boulder 28% 25% 35% 31% 27% 31% 32% 29% 31% 33% 29% Attended a City-sponsored event 67% 76% A D E H 73% 59% 65% 79% 69% 62% 84% D E H 70% 69% Table 27: Participation - Community Engagement Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Campaigned or advocated for an issue, cause or candidate 41% D G 37% G 29% 26% 30% 28% 23% 38% G 30% 38% G 34% Contacted Boulder elected officials (in- person, phone, email or web) to express your opinion 23% 26% G I 20% 17% 24% 27% 16% 27% G I 9% 24% 23% Volunteered your time to some group/activity in Boulder 47% 51% 55% 65% A E G 44% 46% 47% 54% 49% 62% A B E G 52% Participated in a club 41% J 32% 30% 42% 29% 45% 42% J 34% 40% 30% 35% Talked to or visited with your immediate neighbors 90% D E 91% D E F 91% D E 69% 80% D 77% 89% D E 90% D E 90% D 93% D E F 89% Done a favor for a neighbor 66% 78% A D 75% D 57% 70% 66% 70% 75% A D 74% 93% A B C D E F G H I 75% Attended a local public meeting 26% G 19% 21% 18% 29% G I 28% 17% 27% G I 11% 22% 22% Watched (online or on television) a local public meeting 27% C I 20% 12% 20% 21% 17% 19% 21% 7% 28% B C G I 22% Read or watch local news (via television, paper, computer, etc.) 69% 70% 60% 68% 71% 82% C 76% C 78% C 81% C 75% C 72% Vote in local elections 88% C D E 86% C D 75% 75% 80% 89% 93% B C D E 94% B C D E 99% B C D E 91% C D E 88% The National Citizen Survey™ 15 Table 28: Community Focus Areas Percent rating positively (e.g., essential/very important) Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Overall feeling of safety in Boulder 74% 77% 81% 76% 84% G 89% 73% 78% 81% 75% 77% Overall ease of getting to the places you usually have to visit 78% 84% H 77% 85% 86% 96% A C H 83% 76% 89% 86% A H 82% Quality of overall natural environment in Boulder 87% C 90% C 71% 83% 86% C 92% C 84% C 89% C 88% C 86% C 86% Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 76% 87% A C D E G I 68% 70% 77% 97% A C D E G I J 70% 85% A C D G 72% 80% C G 79% Health and wellness opportunities in Boulder 68% 69% 65% 67% 73% 74% 65% 71% 55% 62% 67% Overall opportunities for education and enrichment 70% 65% 69% 62% 76% 72% 70% 68% 69% 64% 68% Overall economic health of Boulder 86% D J 86% D J 88% D J 72% 90% D J 88% 82% 83% 78% 77% 84% Sense of community 64% 77% A E G 76% A G 75% 64% 73% 61% 77% A E G 67% 72% G 71% Table 29: Line Additions to Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: (Percent rating as "Excellent" or "Good"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Ability to start or grow a business 50% 64% A D 68% A D 27% 50% 39% 64% D 60% D 49% 72% A D E F 60% Table 30: Line Additions to Question 7 Please indicate whether or not you have done each of the following in the last 12 months: (Percent rating as "Yes"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Made efforts to reduce your energy consumption 91% C E 94% C E G 75% 89% C 83% 94% C 87% C 90% C 95% C 89% C 89% The National Citizen Survey™ 16 Table 31: Line Additions to Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder?: (Percent rating as "More than once a month"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Visited open space and mountain parks 96% 95% 100% B E 96% 94% 96% 99% B E 97% 94% 99% B 97% Table 32: Line Additions to Question 12 Please rate the following categories of Boulder government performance: (Percent rating as "Excellent" or "Good"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) Gathering feedback from residents on new policies or programs 58% 57% 43% 58% 62% C G 77% C G 47% 52% 63% 53% 55% Table 33: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events?: (Percent rating as "Very likely" or "Likely"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) City of Boulder website (www.bouldercolorado.gov) 79% C 79% C 62% 69% 78% C 81% C 86% C D 81% C 82% C 89% A B C D E 80% City of Boulder Facebook Page 25% 30% 34% 36% 46% A B H I J 27% 40% A B H I 22% 22% 31% 31% City of Boulder Twitter 24% C G I 20% C 10% 30% C G I 29% C G H I 11% 15% 18% 7% 19% 20% City of Boulder NextDoor neighborhood postings 36% 52% A C E 35% 43% 39% 36% 46% 67% A B C D E F G 71% A B C D E F G 60% A C D E F G 50% City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 30% C 23% 15% 30% 32% C 37% C 31% C 27% 32% 26% 27% Be Heard Boulder (www.beheardboulder.org) 22% B C J 13% C 2% 27% B C J 27% B C J 21% C 17% C 17% C 16% 10% 16% Boulder Daily Camera 68% 79% A G 74% 67% 81% A G 73% 69% 81% A D G 77% 81% A D G 76% The National Citizen Survey™ 17 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events?: (Percent rating as "Very likely" or "Likely"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) The Colorado Daily 47% 51% H 45% 44% 68% A B C D G H J 57% 48% 40% 56% 45% 49% Boulder Weekly 44% 58% A C 45% 48% 76% A B C D G H J 61% 57% A 48% 74% A C D H 57% A 55% Inserts in the water utility bill 51% D E G 42% E 39% 26% 29% 64% B C D E G I 37% 51% D E G 37% 56% B C D E G I 45% Mailings to your home address 94% B C G H J 85% 77% 86% 93% B C G 97% C G 82% 87% C 87% 86% C 87% Listservs (where you sign up to be part of a group receiving emails from the city) 41% I 37% 35% 42% 43% I 26% 37% 42% I 22% 39% 38% Community Newsletter 65% C 58% 51% 67% 70% C 68% 57% 62% 49% 62% 61% Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 27% B C G I 16% 14% 22% 20% 32% 18% 22% 10% 26% B C I 21% Table 34: Community Involvement and Inclusivity Please rate to what extent you agree or disagree with the following statements. (Percent rating as "Strongly agree" or "Agree"). Geographic Area Overall Southeast Boulder Central Boulder North Central Boulder South Colorado University Crossroads East Boulder Gunbarrel North Boulder Palo Park South Boulder (A) (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) I feel included in the Boulder community 59% 68% A G 60% 67% 58% 76% G 52% 63% 66% 62% 62% I inform myself about major issues in the City of Boulder 62% 75% A C D E G 63% 55% 62% 81% D G 55% 68% G 65% 75% A D E G 67% I take the initiative to share my views with elected officials or city staff 18% 29% A G H I 21% 21% 26% G I 21% 9% 20% G 9% 22% G 21% Boulder's City Council implements policies that reflect my values 38% 36% 26% 32% 32% 35% 28% 33% 49% C G 34% 34% Boulder's City Council considers my input, when I give it, before making most decisions 10% G 12% G 17% G H 11% 10% 8% 2% 8% 13% 12% G 10% My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders 12% G 12% G 15% G 10% 13% G 12% 3% 9% 5% 10% G 10% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Comparisons by Demographic Subgroups 2018 1 About The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. Communities conducting The NCS can choose from a number of optional services to customize the reporting of survey results. Boulder’s Comparisons by Demographic Subgroups is part of a larger project for the City and additional reports are] available under separate cover. This report discusses differences in opinion of survey respondents by length of residency in Boulder, housing tenure, annual household income, race and ethnicity and age of respondent. Understanding the Tables For most of the questions, one number appears for each question. Responses have been summarized to show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as “excellent” or “good,” or the percent of respondents who participated in an act ivity at least once. It should be noted that when a table that does include all responses (not a single number) for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. The subgroup comparison tables contain the crosstabulations of survey questions by selected respondent characteristics. Chi-square or ANOVA tests of significance were applied to these breakdowns of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between groups are due to chance; or in other words, a greater than 95% probability that the differences observed in the selected categories of the sample represent “real” differences among t hose populations. As subgroups vary in size and each group (and each comparison to another group) has a unique margin of error, statistical testing is used to determine whether differences between subgroups are statistically significant. Statistical testing was not performed on multiple response questions. Each column in the following tables is labeled with a letter for each subgroup being compared. The “Overall” column, which shows the ratings for all respondents, also has a column designation of “(A)”, bu t no statistical tests were done for the overall rating. For each pair of subgroups ratings within a row (a single question item) that has a statistically significant difference, an upper case letter denoting significance is shown in the cell with the larger column proportion. The letter denotes the subgroup with the smaller column proportion from which it is statistically different. Subgroups that have no upper case letter denotation in their column and that are also not referred to in any other column were not statistically different. For example, in Table A below, respondents age 55 and over (C) gave significantly higher rating to the overall quality of life than those age 18 to 34 (A) and 35 to 54 (B), as denoted by the “A B” listed in the cell of the ratings for those 55+. This was also true of women (A) over men (B); people who were white alone, not Hispanic (A) over those who were Hispanic and/or other race (B); homeowners (B) over renters (A); and those living in detached housing (A) over those living in attached housing (B). Figure 1: Community Characteristics – General (Example Only) The National Citizen Survey™ 2 Findings Notable differences between demographic subgroups included the following:  Within Community Characteristics residents with higher annual household incomes were more likely to give higher general ratings than residents with lower incomes. Residents aged 55 and older were more likely to give positive ratings to Education and Enrichment than their counterparts. However, younger residents gave higher ratings for aspects of Mobility.  Within Governance, younger residents and those who had lived in Boulder for fewer than 20 years tended to give higher ratings to general aspects. Residents who were white alone, not Hispanic tended to give higher ratings to aspects of Safety, Natural Environment, and Recreation and Wellness than residents who were Hispanic and/or other races.  Residents who had lived in Boulder for six years or more, aged 35or older and owned their home were more likely to participate in community engagement activities than those who had lived in Boulder for a shorter amount of time, were younger or rented their homes. The National Citizen Survey™ 3 Table 1: Community Characteristics - General Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) The overall quality of life in Boulder 92% 95% C 89% 91% 93% 86% 90% 91% A 96% A B C 93% B 88% 92% 93% 92% 92% Overall image or reputation of Boulder 83% C 83% C 76% 82% 80% 72% 77% 82% A 85% A B 81% 83% 83% 80% 79% 81% Boulder as a place to live 93% 96% C 90% 93% 93% 87% 89% 93% A 97% A B C 94% B 87% 93% 93% 93% 93% Your neighborhood as a place to live 85% 90% A 89% A 83% 91% A 67% 87% A 90% A 91% A 88% 85% 85% 88% 92% A 87% Boulder as a place to raise children 79% 89% A 83% 78% 87% A 60% 79% A 87% A 88% A B 84% 80% 77% 89% A 86% A 83% Boulder as a place to retire 66% B C 56% 59% 61% 61% 56% 62% 56% 65% C 60% 65% 64% B 54% 64% B 61% Overall appearance of Boulder 95% C 94% C 87% 95% B 89% 92% 94% 93% 91% 92% 91% 96% B C 89% 88% 92% Table 2: Community Characteristics - Safety Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Overall feeling of safety in Boulder 85% 90% A 88% 88% 87% 73% 84% A 94% A B D 88% A 88% B 82% 89% B 84% 89% 88% In your neighborhood during the day 97% 96% 96% 97% 96% 96% 94% 96% 98% B 97% 96% 98% 96% 96% 97% In Boulder's downtown/commercial area during the day 95% C 92% C 88% 96% B 89% 91% 93% 93% 91% 92% 94% 96% B C 88% 89% 92% The National Citizen Survey™ 4 Table 3: Community Characteristics - Mobility Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Overall ease of getting to the places you usually have to visit 81% B C 68% C 51% 76% B 62% 62% 67% 71% A 71% A 70% 66% 77% B C 67% C 58% 69% Traffic flow on major streets 41% B C 30% C 20% 35% B 28% 27% 36% 31% 32% 31% 36% 36% C 32% 25% 32% Ease of public parking 39% B C 31% C 22% 33% 31% 21% 32% A 31% A 39% A C 33% 30% 34% C 37% C 23% 32% Ease of travel by car in Boulder 47% B C 37% C 27% 43% B 34% 33% 44% A C 33% 43% A C 38% 47% A 42% C 41% C 32% 39% Ease of travel by public transportation in Boulder 67% C 67% C 54% 71% B 56% 73% D 68% 65% 60% 64% 62% 67% C 65% C 55% 63% Ease of travel by bicycle in Boulder 91% C 87% C 79% 89% B 84% 87% 85% 90% 87% 86% 91% 91% C 89% C 75% 87% Ease of walking in Boulder 88% C 92% C 81% 89% 85% 81% 87% 89% A 88% A 87% 90% 88% 89% C 83% 87% Availability of paths and walking trails 95% 97% 95% 96% 95% 92% 96% 96% 96% 96% 93% 95% 97% 95% 95% Table 4: Community Characteristics - Natural Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Quality of overall natural environment in Boulder 96% 95% 94% 96% 95% 93% 94% 94% 97% A C 96% 95% 96% 95% 94% 95% Air quality 85% C 81% C 73% 84% B 78% 87% D 78% 84% D 78% 81% 82% 86% B C 77% 76% 81% Cleanliness of Boulder 90% C 87% 84% 91% B 84% 82% 91% A 91% A D 85% 89% B 83% 91% B C 84% 85% 88% The National Citizen Survey™ 5 Table 5: Community Characteristics - Built Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 78% C 82% C 60% 79% B 70% 70% 79% C 70% 78% C 76% B 68% 79% C 77% C 63% 75% Public places where people want to spend time 86% C 86% 80% 86% B 82% 84% 89% 83% 83% 85% 82% 87% B C 82% 81% 85% Variety of housing options 20% 20% 18% 17% 22% A 23% C 20% C 13% 22% C 19% 18% 18% 20% 21% 19% Availability of affordable quality housing 6% 7% 12% A B 4% 12% A 7% 6% 5% 12% B C 8% 9% 4% 12% A 11% A 8% Overall quality of new development in Boulder 66% B C 54% C 35% 61% B 46% 58% 62% C 49% 54% 56% 48% 66% B C 50% C 35% 54% Table 6: Community Characteristics - Economy Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Overall economic health of Boulder 74% 84% A 78% 74% 82% A 66% 72% 71% 89% A B C 80% B 71% 76% 80% 80% 79% Boulder as a place to work 85% C 82% C 74% 81% 81% 73% 75% 84% A B 84% A B 83% B 75% 83% 79% 78% 81% Boulder as a place to visit 96% 96% 93% 95% 95% 96% B 91% 95% B 96% B 96% B 90% 96% 95% 95% 95% Employment opportunities 63% 69% C 59% 61% 68% A 53% 53% 60% 75% A B C 67% B 51% 67% 61% 62% 64% Shopping opportunities 82% C 81% C 65% 82% B 72% 76% 72% 78% 79% 79% B 67% 83% B C 76% C 68% 77% Cost of living in Boulder 8% 7% 11% B 5% 12% A 6% 8% 7% 10% 9% 7% 6% 9% 14% A B 9% Overall quality of business and service establishments in Boulder 84% 86% C 79% 83% 83% 76% 81% 83% A 88% A B 85% B 71% 85% 83% 80% 83% The National Citizen Survey™ 6 Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Vibrant downtown/commercial area 87% C 87% C 80% 86% 84% 82% 85% 80% 90% A C 86% B 80% 88% C 85% 80% 85% Table 7: Community Characteristics - Recreation and Wellness Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Health and wellness opportunities in Boulder 91% 97% A C 93% 91% 96% A 85% 91% 92% A 97% A B C 95% B 84% 90% 95% A 96% A 93% Fitness opportunities (including exercise classes and paths or trails, etc.) 92% 98% A 95% 93% 97% A 91% 92% 94% 97% A B 96% B 87% 93% 96% A 96% 95% Recreational opportunities 91% 98% A 96% A 92% 97% A 88% 92% 95% A 97% A B 95% B 89% 91% 98% A 97% A 95% Availability of affordable quality food 64% 65% 68% 64% 66% 52% 64% A 64% A 71% A C 67% B 58% 62% 63% 76% A B 66% Availability of affordable quality health care 63% 65% 67% 61% 68% A 61% 54% 62% 72% A B C 67% B 55% 60% 63% 75% A B 65% Availability of preventive health services 76% 74% 77% 72% 79% A 66% 72% 72% 82% A B C 79% B 56% 73% 74% 81% A B 75% Availability of affordable quality mental health care 55% 55% 50% 55% 51% 54% 49% 51% 57% 57% B 33% 59% B C 48% 49% 53% The National Citizen Survey™ 7 Table 8: Community Characteristics - Education and Enrichment Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Overall opportunities for education and enrichment 90% 96% A 93% 91% 94% A 83% 89% A 93% A 97% A B C 94% B 87% 90% 93% 96% A 92% Availability of affordable quality child care/preschool 44% 42% 45% 40% 45% 48% 42% 42% 44% 44% 40% 35% 45% 47% 43% K-12 education 90% 92% 90% 89% 91% 88% 97% C 87% 92% 93% B 80% 90% 90% 92% 90% Adult educational opportunities 83% 87% 86% 84% 86% 75% 87% A C 79% 91% A C 88% B 71% 83% 84% 90% A 85% Opportunities to attend cultural/arts/music activities 84% 88% 89% A 84% 89% A 82% 85% 86% 88% 89% B 72% 84% 84% 93% A B 87% Opportunities to participate in religious or spiritual events and activities 88% 91% 91% 89% 90% 73% 95% A C 88% A 94% A C 92% B 78% 88% 88% 94% A B 90% Table 9: Community Characteristics - Community Engagement Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Opportunities to participate in social events and activities 80% 87% A 82% 79% 86% A 71% 84% A 78% A 88% A C 85% B 65% 77% 86% A 88% A 82% Opportunities to volunteer 81% 87% A 89% A 81% 89% A 79% 82% 85% 89% A B 86% 82% 80% 86% A 94% A B 86% Opportunities to participate in community matters 74% 81% A 78% 73% 80% A 70% 77% 74% 82% A C 79% B 67% 71% 82% A 82% A 77% The National Citizen Survey™ 8 Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Openness and acceptance of the community toward people of diverse backgrounds 60% B 51% 53% 57% 53% 62% C 52% 51% 58% 57% B 48% 59% B 49% 57% 55% Neighborliness of residents in Boulder 60% 61% 60% 57% 63% A 51% 66% A 57% 63% A 62% B 52% 59% 58% 66% 60% Table 10: Governance - General Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) The City of Boulder 87% C 83% C 77% 86% B 81% 81% 85% 83% 85% 85% B 77% 87% C 82% 78% 84% The value of services for the taxes paid to Boulder 70% C 68% C 58% 70% B 63% 59% 67% 66% 68% 69% B 52% 71% C 68% C 57% 66% The overall direction that Boulder is taking 61% B C 50% C 31% 57% B 43% 50% 48% 53% 50% 51% 49% 61% B C 46% C 33% 50% The job Boulder government does at welcoming citizen involvement 60% 64% C 53% 60% 58% 47% 56% 61% A 64% A 60% 57% 58% 65% C 55% 59% Overall confidence in Boulder government 66% B C 54% C 37% 65% B 44% 44% 60% A 60% A D 53% 55% 54% 65% B C 52% C 40% 54% Generally acting in the best interest of the community 68% B C 57% C 35% 66% B 45% 54% 53% 61% 55% 57% 50% 66% B C 53% C 41% 56% Being honest 67% C 68% C 44% 68% B 53% 43% 62% A 65% A 63% A 62% B 53% 69% B C 59% C 49% 60% Treating all residents fairly 53% C 50% C 37% 49% 45% 46% 44% 44% 53% C 49% 41% 50% 48% 43% 48% Overall customer service by Boulder employees 88% C 87% C 81% 87% 84% 78% 87% A 88% A 86% A 87% B 76% 88% B 82% 84% 86% The National Citizen Survey™ 9 Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) (police, receptionists, planners, etc.) The Federal Government 32% 29% 40% A B 32% 35% 30% 29% 33% 36% 34% 27% 28% 32% 44% A B 33% Table 11: Governance - Safety Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Police/Sheriff services 79% 84% 83% 77% 86% A 73% 80% 81% 86% A 84% B 70% 76% 83% A 91% A B 82% Fire services 94% 98% A 97% 95% 98% A 93% 94% 97% 98% A B 97% B 91% 95% 96% 99% A 96% Ambulance or emergency medical services 94% 97% C 91% 94% 93% 91% 92% 93% 96% 95% B 84% 95% 90% 95% 93% Crime prevention 68% 67% 73% 68% 70% 60% 71% 75% A 68% 72% B 58% 69% B 59% 83% A B 70% Fire prevention and education 80% 90% A 86% 81% 87% A 82% 83% 78% 90% C 86% B 75% 81% 84% 90% A 85% Animal control 75% C 82% C 67% 75% 74% 75% 80% 71% 77% 76% 72% 77% 75% 71% 75% Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 75% 85% A 77% 78% 79% 74% 75% 76% 84% C 81% B 65% 76% 83% 77% 79% The National Citizen Survey™ 10 Table 12: Governance - Mobility Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Traffic enforcement 61% C 61% C 49% 60% B 54% 51% 59% 58% 57% 56% 65% 61% C 55% 52% 57% Street repair 60% B C 53% C 35% 57% B 45% 62% C D 55% 51% 48% 51% 50% 60% B C 48% C 38% 50% Street cleaning 79% C 73% C 53% 78% B 61% 68% 77% D 76% D 66% 71% 68% 79% B C 69% C 55% 70% Street lighting 64% 70% 64% 66% 64% 52% 71% A 67% A 66% A 66% 64% 66% 67% 64% 66% Snow removal 67% B C 53% 52% 64% B 53% 68% C D 60% 57% 57% 58% 62% 65% B C 56% 51% 58% Sidewalk maintenance 74% B C 57% C 47% 68% B 55% 60% 71% A D 65% 59% 64% 56% 70% B C 62% C 49% 62% Traffic signal timing 53% C 56% C 43% 53% 48% 49% 59% D 53% 49% 52% 46% 54% 50% 48% 51% Bus or transit services 81% C 87% A C 70% 84% B 75% 86% C 86% C D 77% 78% 81% B 73% 83% 78% 77% 80% Table 13: Governance - Natural Environment Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Garbage collection 85% 92% A 92% A 85% 93% A 76% 92% A C 85% A 94% A C 90% B 81% 85% 92% A 94% A 89% Recycling 88% 94% A 94% A 88% 95% A 79% 91% A 92% A 96% A B C 93% B 84% 89% 94% A 94% A 92% Yard waste pick-up 80% 85% 81% 79% 84% 57% 92% A C 80% A 87% A C 83% B 73% 78% 85% A 82% 81% Drinking water 86% 85% 85% 85% 85% 81% 85% 85% 87% A 88% B 77% 88% 83% 84% 85% Preservation of natural areas such as open space, farmlands and greenbelts 95% C 94% C 88% 94% 91% 93% 94% 90% 94% 94% B 88% 94% 93% 91% 93% The National Citizen Survey™ 11 Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Boulder open space 96% C 97% C 92% 95% 95% 93% 95% 94% 96% 96% B 90% 95% 95% 95% 95% Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Storm drainage 77% 77% 74% 78% 74% 72% 82% 78% 76% 77% 74% 77% 78% 74% 76% Sewer services 89% 94% C 86% 90% 89% 81% 92% A 89% A 92% A 92% B 79% 90% 90% 89% 89% Power (electric and/or gas) utility 82% 85% 84% 82% 84% 76% 84% A 83% 86% A 85% B 75% 82% 84% 87% 84% Water utility billing 79% 84% C 75% 77% 81% 58% 83% A 77% A 85% A C 81% B 70% 79% 82% C 75% 79% Land use, planning and zoning 58% C 55% C 36% 58% B 44% 57% 57% 50% 49% 51% 54% 59% B C 50% C 40% 51% Code enforcement (weeds, abandoned buildings, etc.) 63% C 57% C 45% 62% B 51% 55% 62% 62% D 52% 57% 48% 66% B C 51% 46% 56% Cable television 56% 55% 55% 56% 55% 59% 55% 54% 56% 56% 56% 56% 53% 57% 55% Table 15: Governance - Economy Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Economic development 68% C 65% C 56% 67% B 60% 62% 67% 60% 68% C 64% 64% 70% B C 61% 55% 64% The National Citizen Survey™ 12 Table 16: Governance - Recreation and Wellness Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) City parks 94% 97% C 93% 95% 94% 88% 95% A 95% A 95% A 96% B 88% 95% 94% 94% 95% Recreation programs or classes 90% 97% A C 90% 90% 93% 80% 98% A C 87% 97% A C 94% B 82% 91% 93% 92% 92% Recreation centers or facilities 91% 95% C 88% 92% 90% 86% 96% A C 88% 94% A C 93% B 81% 93% 90% 92% 91% Health services 79% 83% 83% 79% 83% 69% 79% A 78% A 88% A B C 83% B 69% 79% 79% 86% A B 81% Table 17: Governance - Education and Enrichment Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Public library services 95% 97% C 92% 95% 94% 93% 96% 94% 95% 95% B 90% 96% 93% 94% 95% City-sponsored special events 85% C 89% C 78% 85% 84% 82% 88% 82% 87% 86% B 77% 87% 84% 81% 84% Table 18: Governance - Community Engagement Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Public information services 84% 84% 77% 81% 82% 71% 77% 84% A 85% A B 83% 78% 85% 81% 79% 82% The National Citizen Survey™ 13 Table 19: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Sense of community 66% B C 58% 55% 61% 61% 50% 65% A 58% 65% A C 63% 55% 62% 61% 61% 61% Recommend living in Boulder to someone who asks 85% C 83% C 74% 83% 80% 72% 80% 80% A 87% A B C 82% 83% 84% 80% 79% 82% Remain in Boulder for the next five years 70% 83% A 88% A 68% 90% A 48% 76% A 74% A 91% A B C 79% 78% 66% 88% A 91% A 79% Contacted the City of Boulder (in-person, phone, email or web) for help or information 32% 48% A 51% A 30% 54% A 31% 37% 35% 52% A B C 44% B 30% 31% 52% A 52% A 42% Table 20: Participation - Safety Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Was NOT the victim of a crime 79% 86% A 87% A 80% 87% A 72% 77% 85% A B 87% A B 83% 81% 78% 83% A 93% A B 83% Did NOT report a crime 80% 79% 81% 80% 80% 79% 80% 82% 79% 80% 81% 80% B 74% 86% A B 80% Stocked supplies in preparation for an emergency 14% 14% 23% A B 15% 19% 18% 20% 18% 14% 15% 23% A 12% 20% A 22% A 17% The National Citizen Survey™ 14 Table 21: Participation - Mobility Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Walked or biked instead of driving 94% C 93% C 81% 93% B 87% 83% 91% A 92% A 92% A 90% 92% 95% C 93% C 78% 90% Carpooled with other adults or children instead of driving alone 65% 76% A C 61% 67% 67% 69% 62% 66% 68% 68% 64% 71% C 73% C 52% 67% Used bus, rail, subway or other public transportation instead of driving 75% C 83% A C 65% 80% B 69% 72% 77% 73% 76% 74% 80% 80% C 79% C 59% 74% Table 22: Participation - Natural Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Recycle at home 98% 99% 99% 98% 100% A 97% 98% 98% 99% 99% B 95% 98% 99% 99% 99% Made efforts to make your home more energy efficient 72% 76% 74% 69% 79% A 72% 78% 73% 71% 72% 80% A 70% 78% A 76% A 74% Made efforts to conserve water 80% 86% A 92% A B 80% 90% A 80% 84% 84% 86% 85% 81% 81% 87% A 92% A 85% Table 23: Participation - Built Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) NOT under housing cost stress 50% 68% A 64% A 43% 75% A 6% 33% A 51% A B 90% A B C 60% 53% 47% 74% A C 64% A 59% The National Citizen Survey™ 15 Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Did NOT observe a code violation 66% C 60% 54% 68% B 54% 69% B D 58% 64% 58% 59% 70% A 68% B C 53% 57% 61% Table 24: Participation - Economy Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Purchase goods or services from a business located in Boulder 98% 100% 99% 99% 98% 97% 99% A 98% 99% A 99% 98% 99% 99% 98% 98% Economy will have positive impact on income 34% 38% C 29% 32% 36% 15% 31% A 36% A 39% A 34% 31% 36% 34% 29% 34% Work in Boulder 72% C 76% C 56% 75% B 63% 59% 74% A 69% A 71% A 69% 75% 76% C 80% C 43% 69% Table 25: Participation - Recreation and Wellness Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Used Boulder recreation centers or their services 58% 68% A 62% 58% 66% A 58% 51% 63% B 67% B 63% 57% 56% 74% A C 59% 62% Visited a neighborhood park or City park 94% 98% A C 94% 95% 96% 87% 96% A 96% A 97% A 95% 96% 95% 98% A C 92% 95% Eat at least 5 portions of fruits and vegetables a day 90% 94% C 89% 89% 93% A 77% 94% A 90% A 94% A C 91% 91% 90% 94% A C 89% 91% Participate in moderate or vigorous physical activity 93% 98% A C 95% 93% 97% A 84% 97% A 96% A 97% A 95% 93% 94% 96% 95% 95% Reported being in "very good" or "excellent" health 77% 89% A C 74% 77% 82% A 60% 74% A 79% A 89% A B C 80% 75% 81% C 85% C 71% 79% The National Citizen Survey™ 16 Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Used Boulder public libraries or their services 64% 75% A 69% 66% 71% A 52% 65% A 72% A 71% A 68% 70% 60% 82% A C 70% A 68% Participated in religious or spiritual activities in Boulder 22% 34% A 36% A 22% 36% A 24% 34% A 29% 29% 29% 26% 21% 31% A 42% A B 29% Attended a City-sponsored event 70% 75% C 64% 69% 71% 45% 71% A 69% A 77% A C 71% B 60% 69% 76% A C 63% 69% Table 27: Participation - Community Engagement Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Campaigned or advocated for an issue, cause or candidate 26% 38% A 45% A B 28% 41% A 24% 35% A 36% A 36% A 35% 33% 27% 36% A 47% A B 34% Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 16% 28% A 30% A 18% 29% A 16% 20% 22% 27% A B 24% 18% 18% 26% A 31% A 23% Volunteered your time to some group/activity in Boulder 46% 59% A 55% A 45% 60% A 46% 46% 55% 55% A B 52% 52% 46% 62% A 54% A 52% Participated in a club 33% 34% 39% 31% 39% A 31% 38% 34% 36% 36% 35% 32% 38% 39% 35% Talked to or visited with your immediate neighbors 81% 94% A 97% A 80% 97% A 74% 86% A 86% A 95% A B C 90% B 81% 80% 96% A 97% A 89% Done a favor for a neighbor 60% 85% A 90% A 60% 90% A 63% 71% 72% A 82% A B C 76% B 65% 57% 90% A 91% A 75% Attended a local public meeting 14% 27% A 33% A 13% 32% A 14% 21% 20% 28% A B C 23% 18% 15% 25% A 34% A B 22% The National Citizen Survey™ 17 Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Watched (online or on television) a local public meeting 16% 17% 35% A B 17% 26% A 16% 26% A 21% 22% 22% 16% 16% 23% A 30% A B 22% Read or watch local news (via television, paper, computer, etc.) 58% 78% A 89% A B 62% 82% A 59% 70% A 72% A 77% A 72% 70% 59% 78% A 90% A B 72% Vote in local elections 78% 93% A 99% A B 79% 97% A 74% 82% A 90% A B 93% A B 90% B 77% 79% 94% A 98% A 88% Table 28: Community Focus Areas Percent rating positively (e.g., essential/very important) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Overall feeling of safety in Boulder 75% 75% 81% 75% 78% 76% 78% 73% 78% 76% 79% 72% 79% A 83% A 77% Overall ease of getting to the places you usually have to visit 79% 84% A 86% A 80% 85% A 76% 82% 82% 84% A 82% 82% 80% 84% 85% 82% Quality of overall natural environment in Boulder 83% 90% A 88% A 82% 91% A 81% 83% 86% 88% A 87% B 81% 82% 89% A 91% A 86% Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 72% 85% A 86% A 71% 87% A 72% 76% 79% 83% A 81% B 68% 72% 84% A 88% A 79% Health and wellness opportunities in Boulder 65% 66% 73% A 64% 70% A 65% 73% 65% 66% 67% 66% 63% 64% 80% A B 67% Overall opportunities for education and enrichment 70% 65% 68% 67% 69% 69% 73% 66% 67% 69% 65% 67% 64% 75% A B 68% Overall economic health of Boulder 87% B 81% 82% 84% 83% 86% 80% 84% 84% 85% 82% 83% 83% 85% 84% Sense of community 65% 75% A 75% A 69% 73% 62% 69% 71% A 75% A 72% 65% 64% 74% A 80% A 71% The National Citizen Survey™ 18 Table 29: Line Additions to Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: (Percent rating as "Excellent" or "Good"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Ability to start or grow a business 60% 66% C 56% 58% 62% 49% 52% 54% 70% A B C 64% B 42% 60% 65% 57% 60% Table 30: Line Additions to Question 7 Please indicate whether or not you have done each of the following in the last 12 months: (Percent rating as "Yes"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Made efforts to reduce your energy consumption 87% 91% A 90% 87% 91% A 88% 89% 90% 88% 90% 87% 89% 88% 91% 89% Table 31: Line Additions to Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder?: (Percent rating as "More than once a month"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Visited open space and mountain parks 97% C 98% C 94% 96% 97% 89% 97% A 97% A 99% A 97% 97% 98% C 98% C 92% 97% The National Citizen Survey™ 19 Table 32: Line Additions to Question 12 Please rate the following categories of Boulder government performance: (Percent rating as "Excellent" or "Good"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Gathering feedback from residents on new policies or programs 64% B C 56% C 41% 59% B 51% 32% 58% A 61% A 55% A 57% 48% 60% C 57% C 45% 55% Table 33: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events?: (Percent rating as "Very likely" or "Likely"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) City of Boulder website (www.bouldercolorado.gov) 77% 88% A C 76% 77% 84% A 63% 73% A 82% A B 86% A B 80% 77% 79% 87% A C 73% 80% City of Boulder Facebook Page 39% B C 30% C 18% 38% B 24% 30% 35% 33% 29% 31% 33% 39% B C 29% C 16% 31% City of Boulder Twitter 23% C 22% C 10% 23% B 16% 21% 14% 19% 21% B 19% 21% 27% B C 17% C 9% 20% City of Boulder NextDoor neighborhood postings 39% 54% A 62% A 34% 64% A 30% 41% A 45% A 61% A B C 50% 45% 37% 62% A 57% A 50% City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 27% 28% 26% 29% 25% 23% 31% 25% 29% 26% 35% A 29% 26% 24% 27% Be Heard Boulder (www.beheardboulder.org) 17% 17% 13% 18% B 13% 16% 15% 19% 15% 14% 23% A 19% 14% 13% 16% Boulder Daily Camera 66% 85% A 81% A 69% 82% A 68% 68% 73% 83% A B C 76% 72% 68% 81% A 82% A 76% The Colorado Daily 46% 54% A 47% 53% B 44% 52% 48% 55% D 44% 48% 53% 52% C 48% 44% 49% Boulder Weekly 54% 60% C 50% 59% B 51% 52% 55% 62% D 52% 56% 50% 58% C 55% 48% 55% Inserts in the water utility bill 36% 40% 62% A B 28% 60% A 31% 35% 42% A 50% A B C 44% 40% 29% 51% A 66% A B 45% Mailings to your home address 86% 85% 90% 85% 89% A 80% 89% A 87% A 89% A 87% 87% 86% 86% 91% A 87% The National Citizen Survey™ 20 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events?: (Percent rating as "Very likely" or "Likely"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) Listservs (where you sign up to be part of a group receiving emails from the city) 38% 39% 39% 36% 41% 36% 32% 41% 39% 40% B 29% 37% 40% 38% 38% Community Newsletter 59% 63% 63% 57% 65% A 55% 59% 63% 64% 61% 62% 58% 63% 65% 61% Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 14% 18% 35% A B 16% 26% A 18% 24% 21% 21% 21% 18% 15% 20% 32% A B 21% Table 34: Community Involvement and Inclusivity Please rate to what extent you agree or disagree with the following statements. (Percent rating as "Strongly agree" or "Agree"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) I feel included in the Boulder community 64% C 68% C 53% 63% 61% 47% 62% A 61% A 69% A C 62% 61% 64% C 65% C 56% 62% I inform myself about major issues in the City of Boulder 55% 72% A 81% A B 57% 76% A 57% 67% A 63% 73% A C 67% 64% 56% 72% A 80% A B 67% I take the initiative to share my views with elected officials or city staff 15% 20% 30% A B 15% 27% A 19% 20% 20% 23% 21% 18% 17% 21% 29% A B 21% Boulder's City Council implements policies that reflect my values 36% C 40% C 24% 36% 32% 27% 28% 38% A B 38% A B 34% 35% 40% C 34% C 24% 34% Boulder's City Council considers my input, when I give it, before making most decisions 12% 8% 10% 9% 12% 12% 7% 10% 12% 10% 9% 11% 10% 10% 10% The National Citizen Survey™ 21 Please rate to what extent you agree or disagree with the following statements. (Percent rating as "Strongly agree" or "Agree"). Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ (A) (A) (B) (C) (A) (B) (A) (B) (C) (D) (A) (B) (A) (B) (C) My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders 12% B 8% 9% 10% 10% 14% 9% 9% 10% 10% 9% 11% 9% 10% 10% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Technical Appendices 2018 The National Citizen Survey™ The National Citizen Survey™ © 2001-2018 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents Appendix A: Complete Survey Responses .......................................... 1 Appendix B: Benchmark Comparisons ............................................. 19 Appendix C: Detailed Survey Methods ............................................. 38 Appendix D: Survey Materials ......................................................... 45 The National Citizen Survey™ 1 Appendix A: Complete Survey Responses Responses excluding “don’t know” The following pages contain a complete set of responses to each question on the survey, excluding the “don’t know” responses. The percent of responden ts giving a particular response is shown followed by the number of respondents (denoted with “N=”). Table 1: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Total Boulder as a place to live 53% N=664 40% N=505 6% N=69 1% N=17 100% N=1255 Your neighborhood as a place to live 46% N=577 41% N=514 11% N=143 1% N=13 100% N=1248 Boulder as a place to raise children 44% N=414 39% N=370 13% N=121 4% N=39 100% N=944 Boulder as a place to work 39% N=437 42% N=479 16% N=179 3% N=37 100% N=1131 Boulder as a place to visit 65% N=779 30% N=356 4% N=53 0% N=6 100% N=1194 Boulder as a place to retire 31% N=286 29% N=270 24% N=217 16% N=144 100% N=917 The overall quality of life in Boulder 45% N=560 47% N=585 6% N=69 2% N=26 100% N=1241 Table 2: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Overall feeling of safety in Boulder 42% N=528 45% N=571 11% N=132 2% N=24 100% N=1254 Overall ease of getting to the places you usually have to visit 25% N=311 44% N=553 24% N=297 7% N=92 100% N=1253 Quality of overall natural environment in Boulder 67% N=836 29% N=357 4% N=53 0% N=3 100% N=1249 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 23% N=287 52% N=643 21% N=260 5% N=58 100% N=1248 Health and wellness opportunities in Boulder 60% N=726 33% N=403 6% N=72 1% N=10 100% N=1211 Overall opportunities for education and enrichment 55% N=657 37% N=447 6% N=69 2% N=20 100% N=1194 Overall economic health of Boulder 34% N=395 45% N=532 16% N=186 6% N=67 100% N=1179 Sense of community 14% N=175 47% N=577 29% N=361 10% N=119 100% N=1233 Overall image or reputation of Boulder 35% N=428 46% N=573 15% N=183 4% N=50 100% N=1234 Table 3: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Boulder to someone who asks 43% N=537 38% N=477 11% N=138 7% N=91 100% N=1244 Remain in Boulder for the next five years 48% N=573 31% N=367 12% N=144 9% N=110 100% N=1194 Table 4: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 80% N=999 17% N=209 2% N=26 1% N=13 0% N=3 100% N=1250 In Boulder's downtown/commercial area during the day 65% N=809 27% N=335 5% N=56 3% N=36 0% N=6 100% N=1242 Table 5: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Traffic flow on major streets 4% N=46 28% N=343 37% N=456 31% N=381 100% N=1226 The National Citizen Survey™ 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Ease of public parking 4% N=51 28% N=340 40% N=491 28% N=335 100% N=1216 Ease of travel by car in Boulder 7% N=86 32% N=386 41% N=499 20% N=242 100% N=1214 Ease of travel by public transportation in Boulder 16% N=162 48% N=498 28% N=288 9% N=97 100% N=1045 Ease of travel by bicycle in Boulder 49% N=532 38% N=419 11% N=120 2% N=23 100% N=1093 Ease of walking in Boulder 43% N=535 44% N=540 11% N=142 1% N=18 100% N=1235 Availability of paths and walking trails 61% N=748 35% N=430 4% N=50 0% N=6 100% N=1235 Air quality 33% N=400 48% N=593 16% N=199 3% N=33 100% N=1225 Cleanliness of Boulder 36% N=450 52% N=641 10% N=123 2% N=30 100% N=1243 Overall appearance of Boulder 43% N=526 50% N=613 7% N=88 1% N=9 100% N=1236 Public places where people want to spend time 39% N=480 45% N=556 13% N=156 3% N=32 100% N=1225 Variety of housing options 4% N=43 16% N=187 36% N=425 45% N=527 100% N=1182 Availability of affordable quality housing 2% N=23 6% N=68 21% N=234 71% N=814 100% N=1139 Fitness opportunities (including exercise classes and paths or trails, etc.) 68% N=834 27% N=328 5% N=61 0% N=4 100% N=1228 Recreational opportunities 67% N=827 27% N=332 5% N=57 1% N=10 100% N=1225 Availability of affordable quality food 24% N=299 41% N=510 27% N=333 7% N=91 100% N=1234 Availability of affordable quality health care 22% N=217 43% N=432 24% N=243 11% N=110 100% N=1002 Availability of preventive health services 30% N=292 45% N=434 18% N=176 6% N=60 100% N=962 Availability of affordable quality mental health care 16% N=108 37% N=241 26% N=173 20% N=135 100% N=657 Ability to start or grow a business 22% N=141 39% N=255 25% N=164 15% N=95 100% N=655 Table 6: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Availability of affordable quality child care/preschool 14% N=54 29% N=115 35% N=139 22% N=85 100% N=393 K-12 education 45% N=259 45% N=259 8% N=48 2% N=9 100% N=575 Adult educational opportunities 37% N=339 48% N=440 13% N=119 2% N=20 100% N=919 Opportunities to attend cultural/arts/music activities 43% N=496 44% N=514 11% N=128 2% N=28 100% N=1166 Opportunities to participate in religious or spiritual events and activities 36% N=262 53% N=382 8% N=60 2% N=14 100% N=718 Employment opportunities 18% N=187 46% N=468 28% N=284 8% N=83 100% N=1022 Shopping opportunities 28% N=346 49% N=599 19% N=227 4% N=52 100% N=1224 Cost of living in Boulder 1% N=12 8% N=94 37% N=462 54% N=670 100% N=1238 Overall quality of business and service establishments in Boulder 24% N=295 59% N=714 14% N=169 3% N=34 100% N=1212 Vibrant downtown/commercial area 41% N=498 44% N=543 12% N=146 3% N=36 100% N=1223 Overall quality of new development in Boulder 14% N=158 39% N=432 31% N=335 16% N=170 100% N=1096 Opportunities to participate in social events and activities 35% N=409 47% N=555 15% N=171 3% N=37 100% N=1171 Opportunities to volunteer 42% N=427 43% N=440 13% N=128 2% N=17 100% N=1012 Opportunities to participate in community matters 31% N=298 46% N=443 18% N=175 4% N=42 100% N=958 Openness and acceptance of the community toward people of diverse backgrounds 19% N=216 36% N=408 28% N=314 17% N=189 100% N=1127 Neighborliness of residents in Boulder 16% N=192 44% N=528 31% N=376 9% N=103 100% N=1198 Table 7: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 15% N=183 85% N=1056 100% N=1239 The National Citizen Survey™ 3 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to make your home more energy efficient 26% N=328 74% N=910 100% N=1238 Observed a code violation or other hazard in Boulder (weeds, abandoned buildings, etc.) 61% N=751 39% N=477 100% N=1229 Household member was a victim of a crime in Boulder 83% N=1030 17% N=208 100% N=1238 Reported a crime to the police in Boulder 80% N=994 20% N=243 100% N=1237 Stocked supplies in preparation for an emergency 83% N=1032 17% N=206 100% N=1238 Campaigned or advocated for an issue, cause or candidate 66% N=813 34% N=425 100% N=1238 Contacted the City of Boulder (in-person, phone, email or web) for help or information 58% N=722 42% N=514 100% N=1237 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 77% N=954 23% N=282 100% N=1236 Made efforts to reduce your energy consumption 11% N=134 89% N=1103 100% N=1237 Table 8: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 15% N=189 19% N=238 27% N=332 38% N=473 100% N=1231 Visited a neighborhood park or City park 37% N=457 37% N=455 21% N=255 5% N=63 100% N=1229 Used Boulder public libraries or their services 10% N=118 22% N=271 37% N=452 32% N=390 100% N=1232 Participated in religious or spiritual activities in Boulder 5% N=57 9% N=110 16% N=193 71% N=865 100% N=1225 Attended a City-sponsored event 2% N=22 13% N=160 54% N=665 31% N=373 100% N=1220 Used bus, rail, subway or other public transportation instead of driving 22% N=269 21% N=260 31% N=386 26% N=315 100% N=1229 Carpooled with other adults or children instead of driving alone 19% N=233 26% N=312 22% N=270 33% N=407 100% N=1222 Walked or biked instead of driving 54% N=668 21% N=264 14% N=171 10% N=127 100% N=1229 Volunteered your time to some group/activity in Boulder 11% N=130 15% N=187 26% N=323 48% N=588 100% N=1228 Participated in a club 9% N=112 13% N=158 13% N=159 65% N=792 100% N=1221 Talked to or visited with your immediate neighbors 38% N=470 29% N=360 21% N=261 11% N=139 100% N=1230 Done a favor for a neighbor 15% N=184 23% N=278 37% N=454 25% N=308 100% N=1223 Visited open space and mountain parks 43% N=525 37% N=461 17% N=204 3% N=42 100% N=1231 Table 9: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 0% N=5 2% N=29 20% N=242 78% N=959 100% N=1234 Watched (online or on television) a local public meeting 0% N=4 3% N=36 18% N=226 78% N=966 100% N=1232 Table 10: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Police/Sheriff services 36% N=320 46% N=412 12% N=109 6% N=53 100% N=894 Fire services 58% N=398 38% N=262 3% N=23 0% N=1 100% N=684 Ambulance or emergency medical services 49% N=310 44% N=276 4% N=27 2% N=14 100% N=627 Crime prevention 25% N=178 45% N=321 20% N=146 10% N=72 100% N=717 Fire prevention and education 33% N=215 52% N=336 12% N=76 3% N=23 100% N=650 Traffic enforcement 15% N=138 43% N=402 29% N=275 14% N=129 100% N=945 The National Citizen Survey™ 4 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Street repair 10% N=114 41% N=468 32% N=369 18% N=203 100% N=1154 Street cleaning 21% N=228 50% N=550 23% N=257 7% N=75 100% N=1111 Street lighting 16% N=184 50% N=591 25% N=301 9% N=106 100% N=1182 Snow removal 16% N=180 42% N=470 25% N=275 17% N=190 100% N=1115 Sidewalk maintenance 16% N=185 46% N=534 27% N=308 11% N=131 100% N=1158 Traffic signal timing 10% N=118 41% N=484 32% N=373 17% N=204 100% N=1180 Bus or transit services 32% N=328 48% N=488 15% N=158 5% N=49 100% N=1022 Garbage collection 41% N=484 48% N=558 8% N=89 4% N=41 100% N=1172 Recycling 49% N=577 42% N=497 6% N=65 3% N=35 100% N=1174 Yard waste pick-up 41% N=333 40% N=324 11% N=90 7% N=59 100% N=806 Storm drainage 19% N=176 57% N=530 18% N=164 6% N=59 100% N=929 Drinking water 45% N=522 41% N=476 10% N=121 4% N=49 100% N=1168 Sewer services 34% N=313 55% N=511 9% N=81 2% N=18 100% N=924 Power (electric and/or gas) utility 31% N=351 53% N=602 14% N=154 3% N=30 100% N=1136 Water utility billing 27% N=253 52% N=497 16% N=148 5% N=51 100% N=950 City parks 59% N=704 35% N=418 5% N=55 1% N=10 100% N=1187 Recreation programs or classes 44% N=346 48% N=372 7% N=53 1% N=8 100% N=780 Recreation centers or facilities 48% N=425 44% N=387 8% N=69 1% N=9 100% N=890 Land use, planning and zoning 13% N=124 38% N=359 30% N=289 19% N=177 100% N=949 Code enforcement (weeds, abandoned buildings, etc.) 12% N=93 43% N=327 29% N=218 15% N=115 100% N=752 Animal control 24% N=173 51% N=370 19% N=140 6% N=45 100% N=728 Economic development 16% N=140 48% N=420 26% N=226 10% N=87 100% N=872 Health services 27% N=237 54% N=466 15% N=126 4% N=36 100% N=866 Public library services 56% N=528 39% N=368 4% N=40 1% N=11 100% N=947 Public information services 29% N=232 53% N=425 15% N=119 3% N=27 100% N=802 Cable television 13% N=71 42% N=222 26% N=136 19% N=101 100% N=530 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 21% N=142 57% N=378 16% N=104 6% N=37 100% N=661 Preservation of natural areas such as open space, farmlands and greenbelts 58% N=661 35% N=396 5% N=58 2% N=24 100% N=1139 Boulder open space 66% N=778 29% N=345 4% N=46 1% N=11 100% N=1181 City-sponsored special events 29% N=245 55% N=458 14% N=113 2% N=17 100% N=833 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 32% N=312 54% N=523 10% N=97 4% N=42 100% N=975 Table 11: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Boulder 26% N=300 57% N=658 13% N=150 3% N=39 100% N=1146 The Federal Government 4% N=41 29% N=301 45% N=461 22% N=220 100% N=1024 Table 12: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Total The value of services for the taxes paid to Boulder 17% N=179 49% N=516 24% N=258 10% N=103 100% N=1056 The overall direction that Boulder is taking 9% N=101 41% N=464 31% N=348 19% N=220 100% N=1134 The National Citizen Survey™ 5 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Total The job Boulder government does at welcoming citizen involvement 14% N=131 45% N=435 28% N=271 12% N=119 100% N=956 Overall confidence in Boulder government 11% N=117 44% N=490 30% N=334 16% N=176 100% N=1117 Generally acting in the best interest of the community 12% N=137 43% N=481 28% N=313 16% N=180 100% N=1111 Being honest 15% N=139 45% N=413 26% N=239 13% N=123 100% N=914 Treating all residents fairly 14% N=132 34% N=332 30% N=289 23% N=221 100% N=974 Gathering feedback from residents on new policies or programs 16% N=153 39% N=376 29% N=281 16% N=152 100% N=962 Table 13: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 44% N=529 33% N=396 21% N=248 3% N=31 100% N=1204 Overall ease of getting to the places you usually have to visit 38% N=459 44% N=533 17% N=207 1% N=7 100% N=1206 Quality of overall natural environment in Boulder 55% N=658 32% N=382 12% N=140 2% N=26 100% N=1206 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 37% N=450 42% N=503 19% N=234 2% N=19 100% N=1207 Health and wellness opportunities in Boulder 27% N=331 40% N=480 29% N=345 4% N=49 100% N=1205 Overall opportunities for education and enrichment 28% N=336 40% N=479 29% N=344 4% N=43 100% N=1202 Overall economic health of Boulder 41% N=493 43% N=515 15% N=179 2% N=19 100% N=1206 Sense of community 28% N=339 42% N=513 26% N=311 4% N=44 100% N=1208 Table 14: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Total City of Boulder website (www.bouldercolorado.gov) 29% N=334 25% N=298 26% N=304 20% N=234 100% N=1169 City of Boulder Facebook Page 4% N=47 8% N=90 19% N=218 69% N=797 100% N=1151 City of Boulder Twitter 3% N=38 7% N=78 10% N=110 80% N=925 100% N=1152 City of Boulder NextDoor neighborhood postings 14% N=148 15% N=163 21% N=232 50% N=550 100% N=1093 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 2% N=20 5% N=59 20% N=219 73% N=807 100% N=1104 Be Heard Boulder (www.beheardboulder.org) 3% N=24 3% N=30 10% N=98 84% N=802 100% N=954 Boulder Daily Camera 27% N=317 25% N=290 23% N=272 24% N=282 100% N=1161 The Colorado Daily 8% N=86 15% N=173 26% N=296 51% N=584 100% N=1139 Boulder Weekly 9% N=100 18% N=205 28% N=313 45% N=512 100% N=1130 Inserts in the water utility bill 9% N=100 15% N=171 20% N=229 55% N=621 100% N=1121 Mailings to your home address 29% N=340 30% N=353 28% N=332 13% N=151 100% N=1176 Listservs (where you sign up to be part of a group receiving emails from the city) 7% N=76 13% N=140 19% N=201 62% N=667 100% N=1084 Community Newsletter 11% N=119 20% N=224 30% N=337 39% N=433 100% N=1112 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 1% N=15 5% N=51 15% N=166 79% N=877 100% N=1108 The National Citizen Survey™ 6 Table 15: Question 15 Please rate to what extent you agree or disagree with the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 12% N=146 50% N=603 25% N=304 10% N=126 2% N=29 100% N=1209 I inform myself about major issues in the City of Boulder 19% N=230 48% N=578 23% N=276 9% N=110 1% N=15 100% N=1210 I take the initiative to share my views with elected officials or city staff 5% N=57 16% N=193 33% N=393 39% N=472 7% N=85 100% N=1200 Boulder's City Council implements policies that reflect my values 3% N=36 31% N=372 45% N=543 15% N=186 6% N=66 100% N=1203 Boulder's City Council considers my input, when I give it, before making most decisions 1% N=16 9% N=106 68% N=811 14% N=171 8% N=91 100% N=1195 My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders 2% N=20 8% N=101 73% N=873 10% N=116 7% N=83 100% N=1193 Table 16: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 1% N=9 1% N=9 2% N=24 11% N=137 85% N=1020 100% N=1199 Purchase goods or services from a business located in Boulder 0% N=1 1% N=17 16% N=196 57% N=680 25% N=303 100% N=1197 Eat at least 5 portions of fruits and vegetables a day 2% N=23 7% N=86 29% N=342 39% N=464 23% N=276 100% N=1192 Participate in moderate or vigorous physical activity 1% N=10 4% N=49 21% N=246 41% N=492 33% N=389 100% N=1187 Read or watch local news (via television, paper, computer, etc.) 9% N=103 19% N=231 26% N=308 24% N=282 23% N=271 100% N=1195 Vote in local elections 8% N=97 4% N=50 7% N=80 14% N=173 67% N=796 100% N=1195 Table 17: Question D2 Would you say that in general your health is: Percent Number Excellent 32% N=379 Very good 48% N=575 Good 18% N=217 Fair 2% N=28 Poor 0% N=3 Total 100% N=1202 Table 18: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 6% N=76 Somewhat positive 27% N=326 Neutral 49% N=585 Somewhat negative 14% N=171 Very negative 3% N=38 Total 100% N=1194 The National Citizen Survey™ 7 Table 19: Question D4 What is your employment status? Percent Number Working full time for pay 58% N=689 Working part time for pay 20% N=243 Unemployed, looking for paid work 2% N=24 Unemployed, not looking for paid work 6% N=73 Fully retired 14% N=166 Total 100% N=1195 Table 20: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 51% N=600 Yes, from home 18% N=207 No 31% N=361 Total 100% N=1169 Table 21: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 20% N=244 2 to 5 years 25% N=304 6 to 10 years 14% N=166 11 to 20 years 13% N=160 More than 20 years 27% N=328 Total 100% N=1203 Table 22: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 46% N=546 Building with two or more homes (duplex, townhome, apartment or condominium) 52% N=627 Mobile home 1% N=8 Other 1% N=14 Total 100% N=1195 Table 23: Question D8 Is this house, apartment or mobile home... Percent Number Rented 51% N=609 Owned 49% N=579 Total 100% N=1188 The National Citizen Survey™ 8 Table 24: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 2% N=28 $300 to $599 per month 6% N=68 $600 to $999 per month 11% N=135 $1,000 to $1,499 per month 21% N=252 $1,500 to $2,499 per month 33% N=395 $2,500 or more per month 26% N=305 Total 100% N=1183 Table 25: Question D10 Do any children 17 or under live in your household? Percent Number No 78% N=927 Yes 22% N=261 Total 100% N=1188 Table 26: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 82% N=970 Yes 18% N=216 Total 100% N=1186 Table 27: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 12% N=145 $25,000 to $49,999 16% N=180 $50,000 to $99,999 30% N=347 $100,000 to $149,999 17% N=192 $150,000 or more 25% N=295 Total 100% N=1158 Table 28: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 94% N=1118 Yes, I consider myself to be Spanish, Hispanic or Latino 6% N=69 Total 100% N=1187 The National Citizen Survey™ 9 Table 29: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=12 Asian, Asian Indian or Pacific Islander 6% N=67 Black or African American 1% N=16 White 91% N=1082 Other 4% N=42 Total may exceed 100% as respondents could select more than one option. Table 30: Question D15 In which category is your age? Percent Number 18 to 24 years 13% N=161 25 to 34 years 34% N=406 35 to 44 years 13% N=150 45 to 54 years 16% N=188 55 to 64 years 9% N=104 65 to 74 years 10% N=117 75 years or older 6% N=71 Total 100% N=1197 Table 31: Question D16 What is your sex? Percent Number Female 48% N=558 Male 52% N=597 Other 0% N=3 Total 100% N=1158 Table 32: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 84% N=983 Land line 8% N=90 Both 8% N=92 Total 100% N=1165 The National Citizen Survey™ 10 Responses including “don’t know” The following pages contain a complete set of responses to each question on the survey, including the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”). Table 33: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Don't know Total Boulder as a place to live 53% N=664 40% N=505 6% N=69 1% N=17 0% N=1 100% N=1257 Your neighborhood as a place to live 46% N=577 41% N=514 11% N=143 1% N=13 0% N=2 100% N=1250 Boulder as a place to raise children 33% N=414 30% N=370 10% N=121 3% N=39 24% N=301 100% N=1245 Boulder as a place to work 35% N=437 38% N=479 14% N=179 3% N=37 9% N=113 100% N=1244 Boulder as a place to visit 63% N=779 29% N=356 4% N=53 0% N=6 4% N=51 100% N=1245 Boulder as a place to retire 23% N=286 22% N=270 18% N=217 12% N=144 26% N=320 100% N=1237 The overall quality of life in Boulder 45% N=560 47% N=585 6% N=69 2% N=26 0% N=1 100% N=1242 Table 34: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety in Boulder 42% N=528 45% N=571 11% N=132 2% N=24 0% N=1 100% N=1255 Overall ease of getting to the places you usually have to visit 25% N=311 44% N=553 24% N=297 7% N=92 0% N=2 100% N=1255 Quality of overall natural environment in Boulder 67% N=836 29% N=357 4% N=53 0% N=3 0% N=2 100% N=1251 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 23% N=287 51% N=643 21% N=260 5% N=58 0% N=3 100% N=1251 Health and wellness opportunities in Boulder 58% N=726 32% N=403 6% N=72 1% N=10 3% N=39 100% N=1250 Overall opportunities for education and enrichment 53% N=657 36% N=447 6% N=69 2% N=20 5% N=57 100% N=1251 Overall economic health of Boulder 32% N=395 43% N=532 15% N=186 5% N=67 5% N=68 100% N=1247 Sense of community 14% N=175 46% N=577 29% N=361 10% N=119 1% N=15 100% N=1248 Overall image or reputation of Boulder 34% N=428 46% N=573 15% N=183 4% N=50 1% N=16 100% N=1250 Table 35: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Boulder to someone who asks 43% N=537 38% N=477 11% N=138 7% N=91 1% N=11 100% N=1255 Remain in Boulder for the next five years 46% N=573 29% N=367 12% N=144 9% N=110 4% N=55 100% N=1249 Table 36: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 80% N=999 17% N=209 2% N=26 1% N=13 0% N=3 0% N=1 100% N=1252 In Boulder's downtown/commercial area during the day 65% N=809 27% N=335 5% N=56 3% N=36 0% N=6 1% N=8 100% N=1250 Table 37: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Traffic flow on major streets 4% N=46 28% N=343 37% N=456 31% N=381 2% N=19 100% N=1246 The National Citizen Survey™ 11 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Ease of public parking 4% N=51 27% N=340 39% N=491 27% N=335 3% N=33 100% N=1248 Ease of travel by car in Boulder 7% N=86 31% N=386 40% N=499 20% N=242 2% N=26 100% N=1241 Ease of travel by public transportation in Boulder 13% N=162 40% N=498 23% N=288 8% N=97 15% N=192 100% N=1237 Ease of travel by bicycle in Boulder 43% N=532 34% N=419 10% N=120 2% N=23 12% N=149 100% N=1243 Ease of walking in Boulder 43% N=535 43% N=540 11% N=142 1% N=18 1% N=11 100% N=1246 Availability of paths and walking trails 60% N=748 35% N=430 4% N=50 0% N=6 1% N=13 100% N=1248 Air quality 32% N=400 48% N=593 16% N=199 3% N=33 2% N=21 100% N=1246 Cleanliness of Boulder 36% N=450 51% N=641 10% N=123 2% N=30 0% N=3 100% N=1246 Overall appearance of Boulder 43% N=526 50% N=613 7% N=88 1% N=9 0% N=1 100% N=1238 Public places where people want to spend time 39% N=480 45% N=556 13% N=156 3% N=32 1% N=16 100% N=1241 Variety of housing options 3% N=43 15% N=187 34% N=425 42% N=527 5% N=60 100% N=1242 Availability of affordable quality housing 2% N=23 5% N=68 19% N=234 66% N=814 8% N=97 100% N=1236 Fitness opportunities (including exercise classes and paths or trails, etc.) 67% N=834 26% N=328 5% N=61 0% N=4 1% N=16 100% N=1244 Recreational opportunities 67% N=827 27% N=332 5% N=57 1% N=10 1% N=12 100% N=1237 Availability of affordable quality food 24% N=299 41% N=510 27% N=333 7% N=91 1% N=11 100% N=1244 Availability of affordable quality health care 17% N=217 35% N=432 20% N=243 9% N=110 20% N=243 100% N=1245 Availability of preventive health services 23% N=292 35% N=434 14% N=176 5% N=60 23% N=282 100% N=1244 Availability of affordable quality mental health care 9% N=108 19% N=241 14% N=173 11% N=135 47% N=584 100% N=1241 Ability to start or grow a business 11% N=141 20% N=255 13% N=164 8% N=95 47% N=588 100% N=1243 Table 38: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Availability of affordable quality child care/preschool 4% N=54 9% N=115 11% N=139 7% N=85 68% N=851 100% N=1244 K-12 education 21% N=259 21% N=259 4% N=48 1% N=9 54% N=665 100% N=1241 Adult educational opportunities 27% N=339 35% N=440 10% N=119 2% N=20 26% N=321 100% N=1240 Opportunities to attend cultural/arts/music activities 40% N=496 42% N=514 10% N=128 2% N=28 6% N=72 100% N=1238 Opportunities to participate in religious or spiritual events and activities 21% N=262 31% N=382 5% N=60 1% N=14 42% N=523 100% N=1240 Employment opportunities 15% N=187 38% N=468 23% N=284 7% N=83 17% N=216 100% N=1238 Shopping opportunities 28% N=346 48% N=599 18% N=227 4% N=52 1% N=16 100% N=1240 Cost of living in Boulder 1% N=12 8% N=94 37% N=462 54% N=670 0% N=4 100% N=1242 Overall quality of business and service establishments in Boulder 24% N=295 58% N=714 14% N=169 3% N=34 2% N=25 100% N=1237 Vibrant downtown/commercial area 40% N=498 44% N=543 12% N=146 3% N=36 1% N=13 100% N=1236 Overall quality of new development in Boulder 13% N=158 35% N=432 27% N=335 14% N=170 11% N=140 100% N=1236 Opportunities to participate in social events and activities 33% N=409 45% N=555 14% N=171 3% N=37 5% N=64 100% N=1235 Opportunities to volunteer 34% N=427 35% N=440 10% N=128 1% N=17 18% N=229 100% N=1241 Opportunities to participate in community matters 24% N=298 36% N=443 14% N=175 3% N=42 22% N=278 100% N=1236 Openness and acceptance of the community toward people of diverse backgrounds 17% N=216 33% N=408 25% N=314 15% N=189 9% N=111 100% N=1238 Neighborliness of residents in Boulder 16% N=192 43% N=528 30% N=376 8% N=103 3% N=36 100% N=1234 The National Citizen Survey™ 12 Table 39: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 15% N=183 85% N=1056 100% N=1239 Made efforts to make your home more energy efficient 26% N=328 74% N=910 100% N=1238 Observed a code violation or other hazard in Boulder (weeds, abandoned buildings, etc.) 61% N=751 39% N=477 100% N=1229 Household member was a victim of a crime in Boulder 83% N=1030 17% N=208 100% N=1238 Reported a crime to the police in Boulder 80% N=994 20% N=243 100% N=1237 Stocked supplies in preparation for an emergency 83% N=1032 17% N=206 100% N=1238 Campaigned or advocated for an issue, cause or candidate 66% N=813 34% N=425 100% N=1238 Contacted the City of Boulder (in-person, phone, email or web) for help or information 58% N=722 42% N=514 100% N=1237 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 77% N=954 23% N=282 100% N=1236 Made efforts to reduce your energy consumption 11% N=134 89% N=1103 100% N=1237 Table 40: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 15% N=189 19% N=238 27% N=332 38% N=473 100% N=1231 Visited a neighborhood park or City park 37% N=457 37% N=455 21% N=255 5% N=63 100% N=1229 Used Boulder public libraries or their services 10% N=118 22% N=271 37% N=452 32% N=390 100% N=1232 Participated in religious or spiritual activities in Boulder 5% N=57 9% N=110 16% N=193 71% N=865 100% N=1225 Attended a City-sponsored event 2% N=22 13% N=160 54% N=665 31% N=373 100% N=1220 Used bus, rail, subway or other public transportation instead of driving 22% N=269 21% N=260 31% N=386 26% N=315 100% N=1229 Carpooled with other adults or children instead of driving alone 19% N=233 26% N=312 22% N=270 33% N=407 100% N=1222 Walked or biked instead of driving 54% N=668 21% N=264 14% N=171 10% N=127 100% N=1229 Volunteered your time to some group/activity in Boulder 11% N=130 15% N=187 26% N=323 48% N=588 100% N=1228 Participated in a club 9% N=112 13% N=158 13% N=159 65% N=792 100% N=1221 Talked to or visited with your immediate neighbors 38% N=470 29% N=360 21% N=261 11% N=139 100% N=1230 Done a favor for a neighbor 15% N=184 23% N=278 37% N=454 25% N=308 100% N=1223 Visited open space and mountain parks 43% N=525 37% N=461 17% N=204 3% N=42 100% N=1231 Table 41: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 0% N=5 2% N=29 20% N=242 78% N=959 100% N=1234 Watched (online or on television) a local public meeting 0% N=4 3% N=36 18% N=226 78% N=966 100% N=1232 Table 42: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Police/Sheriff services 26% N=320 34% N=412 9% N=109 4% N=53 27% N=328 100% N=1223 Fire services 33% N=398 22% N=262 2% N=23 0% N=1 44% N=536 100% N=1220 Ambulance or emergency medical services 25% N=310 23% N=276 2% N=27 1% N=14 49% N=594 100% N=1221 Crime prevention 15% N=178 26% N=321 12% N=146 6% N=72 41% N=503 100% N=1220 The National Citizen Survey™ 13 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Fire prevention and education 18% N=215 28% N=336 6% N=76 2% N=23 47% N=566 100% N=1216 Traffic enforcement 11% N=138 33% N=402 23% N=275 11% N=129 22% N=274 100% N=1218 Street repair 9% N=114 38% N=468 30% N=369 17% N=203 6% N=68 100% N=1222 Street cleaning 19% N=228 45% N=550 21% N=257 6% N=75 9% N=107 100% N=1218 Street lighting 15% N=184 48% N=591 25% N=301 9% N=106 3% N=37 100% N=1219 Snow removal 15% N=180 38% N=470 22% N=275 16% N=190 9% N=108 100% N=1223 Sidewalk maintenance 15% N=185 44% N=534 25% N=308 11% N=131 5% N=55 100% N=1213 Traffic signal timing 10% N=118 40% N=484 31% N=373 17% N=204 3% N=43 100% N=1222 Bus or transit services 27% N=328 40% N=488 13% N=158 4% N=49 16% N=201 100% N=1223 Garbage collection 40% N=484 46% N=558 7% N=89 3% N=41 4% N=51 100% N=1223 Recycling 47% N=577 41% N=497 5% N=65 3% N=35 4% N=48 100% N=1222 Yard waste pick-up 27% N=333 27% N=324 7% N=90 5% N=59 34% N=414 100% N=1220 Storm drainage 14% N=176 44% N=530 13% N=164 5% N=59 24% N=288 100% N=1217 Drinking water 43% N=522 39% N=476 10% N=121 4% N=49 4% N=54 100% N=1222 Sewer services 26% N=313 42% N=511 7% N=81 1% N=18 24% N=293 100% N=1217 Power (electric and/or gas) utility 29% N=351 49% N=602 13% N=154 2% N=30 7% N=80 100% N=1216 Water utility billing 21% N=253 41% N=497 12% N=148 4% N=51 22% N=266 100% N=1215 City parks 58% N=704 34% N=418 4% N=55 1% N=10 3% N=34 100% N=1222 Recreation programs or classes 28% N=346 30% N=372 4% N=53 1% N=8 36% N=443 100% N=1223 Recreation centers or facilities 35% N=425 32% N=387 6% N=69 1% N=9 27% N=326 100% N=1216 Land use, planning and zoning 10% N=124 29% N=359 24% N=289 15% N=177 22% N=268 100% N=1217 Code enforcement (weeds, abandoned buildings, etc.) 8% N=93 27% N=327 18% N=218 9% N=115 38% N=464 100% N=1216 Animal control 14% N=173 31% N=370 12% N=140 4% N=45 40% N=485 100% N=1213 Economic development 12% N=140 35% N=420 19% N=226 7% N=87 28% N=331 100% N=1203 Health services 20% N=237 38% N=466 10% N=126 3% N=36 29% N=349 100% N=1215 Public library services 43% N=528 30% N=368 3% N=40 1% N=11 22% N=273 100% N=1220 Public information services 19% N=232 35% N=425 10% N=119 2% N=27 34% N=414 100% N=1216 Cable television 6% N=71 18% N=222 11% N=136 8% N=101 56% N=684 100% N=1213 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 12% N=142 31% N=378 9% N=104 3% N=37 45% N=551 100% N=1212 Preservation of natural areas such as open space, farmlands and greenbelts 55% N=661 33% N=396 5% N=58 2% N=24 6% N=74 100% N=1213 Boulder open space 64% N=778 28% N=345 4% N=46 1% N=11 3% N=38 100% N=1219 City-sponsored special events 20% N=245 38% N=458 9% N=113 1% N=17 31% N=372 100% N=1204 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 26% N=312 43% N=523 8% N=97 4% N=42 19% N=232 100% N=1206 Table 43: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Boulder 25% N=300 54% N=658 12% N=150 3% N=39 5% N=64 100% N=1210 The Federal Government 3% N=41 25% N=301 38% N=461 18% N=220 15% N=182 100% N=1205 The National Citizen Survey™ 14 Table 44: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Boulder 15% N=179 43% N=516 21% N=258 8% N=103 13% N=152 100% N=1208 The overall direction that Boulder is taking 8% N=101 38% N=464 29% N=348 18% N=220 6% N=75 100% N=1209 The job Boulder government does at welcoming citizen involvement 11% N=131 36% N=435 22% N=271 10% N=119 21% N=250 100% N=1206 Overall confidence in Boulder government 10% N=117 41% N=490 28% N=334 15% N=176 7% N=90 100% N=1207 Generally acting in the best interest of the community 11% N=137 40% N=481 26% N=313 15% N=180 8% N=96 100% N=1206 Being honest 12% N=139 34% N=413 20% N=239 10% N=123 24% N=286 100% N=1200 Treating all residents fairly 11% N=132 28% N=332 24% N=289 18% N=221 19% N=229 100% N=1203 Gathering feedback from residents on new policies or programs 13% N=153 31% N=376 23% N=281 13% N=152 20% N=244 100% N=1205 Table 45: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 44% N=529 33% N=396 21% N=248 3% N=31 100% N=1204 Overall ease of getting to the places you usually have to visit 38% N=459 44% N=533 17% N=207 1% N=7 100% N=1206 Quality of overall natural environment in Boulder 55% N=658 32% N=382 12% N=140 2% N=26 100% N=1206 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 37% N=450 42% N=503 19% N=234 2% N=19 100% N=1207 Health and wellness opportunities in Boulder 27% N=331 40% N=480 29% N=345 4% N=49 100% N=1205 Overall opportunities for education and enrichment 28% N=336 40% N=479 29% N=344 4% N=43 100% N=1202 Overall economic health of Boulder 41% N=493 43% N=515 15% N=179 2% N=19 100% N=1206 Sense of community 28% N=339 42% N=513 26% N=311 4% N=44 100% N=1208 Table 46: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Don't know Total City of Boulder website (www.bouldercolorado.gov) 28% N=334 25% N=298 25% N=304 19% N=234 3% N=36 100% N=1205 City of Boulder Facebook Page 4% N=47 7% N=90 18% N=218 66% N=797 4% N=52 100% N=1204 City of Boulder Twitter 3% N=38 6% N=78 9% N=110 77% N=925 4% N=52 100% N=1204 City of Boulder NextDoor neighborhood postings 12% N=148 14% N=163 19% N=232 46% N=550 9% N=107 100% N=1200 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 2% N=20 5% N=59 18% N=219 67% N=807 8% N=94 100% N=1198 Be Heard Boulder (www.beheardboulder.org) 2% N=24 2% N=30 8% N=98 67% N=802 20% N=239 100% N=1193 Boulder Daily Camera 26% N=317 24% N=290 23% N=272 23% N=282 4% N=42 100% N=1203 The Colorado Daily 7% N=86 14% N=173 25% N=296 49% N=584 5% N=63 100% N=1201 Boulder Weekly 8% N=100 17% N=205 26% N=313 43% N=512 6% N=69 100% N=1199 Inserts in the water utility bill 8% N=100 14% N=171 19% N=229 52% N=621 7% N=79 100% N=1200 Mailings to your home address 28% N=340 30% N=353 28% N=332 13% N=151 2% N=20 100% N=1196 Listservs (where you sign up to be part of a group receiving emails from the city) 6% N=76 12% N=140 17% N=201 56% N=667 10% N=116 100% N=1200 Community Newsletter 10% N=119 19% N=224 28% N=337 36% N=433 7% N=78 100% N=1190 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 1% N=15 4% N=51 14% N=166 73% N=877 8% N=92 100% N=1200 The National Citizen Survey™ 15 Table 47: Question 15 Please rate to what extent you agree or disagree with the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 12% N=146 50% N=603 25% N=304 10% N=126 2% N=29 100% N=1209 I inform myself about major issues in the City of Boulder 19% N=230 48% N=578 23% N=276 9% N=110 1% N=15 100% N=1210 I take the initiative to share my views with elected officials or city staff 5% N=57 16% N=193 33% N=393 39% N=472 7% N=85 100% N=1200 Boulder's City Council implements policies that reflect my values 3% N=36 31% N=372 45% N=543 15% N=186 6% N=66 100% N=1203 Boulder's City Council considers my input, when I give it, before making most decisions 1% N=16 9% N=106 68% N=811 14% N=171 8% N=91 100% N=1195 My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders 2% N=20 8% N=101 73% N=873 10% N=116 7% N=83 100% N=1193 Table 48: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 1% N=9 1% N=9 2% N=24 11% N=137 85% N=1020 100% N=1199 Purchase goods or services from a business located in Boulder 0% N=1 1% N=17 16% N=196 57% N=680 25% N=303 100% N=1197 Eat at least 5 portions of fruits and vegetables a day 2% N=23 7% N=86 29% N=342 39% N=464 23% N=276 100% N=1192 Participate in moderate or vigorous physical activity 1% N=10 4% N=49 21% N=246 41% N=492 33% N=389 100% N=1187 Read or watch local news (via television, paper, computer, etc.) 9% N=103 19% N=231 26% N=308 24% N=282 23% N=271 100% N=1195 Vote in local elections 8% N=97 4% N=50 7% N=80 14% N=173 67% N=796 100% N=1195 Table 49: Question D2 Would you say that in general your health is: Percent Number Excellent 32% N=379 Very good 48% N=575 Good 18% N=217 Fair 2% N=28 Poor 0% N=3 Total 100% N=1202 Table 50: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 6% N=76 Somewhat positive 27% N=326 Neutral 49% N=585 Somewhat negative 14% N=171 Very negative 3% N=38 Total 100% N=1194 The National Citizen Survey™ 16 Table 51: Question D4 What is your employment status? Percent Number Working full time for pay 58% N=689 Working part time for pay 20% N=243 Unemployed, looking for paid work 2% N=24 Unemployed, not looking for paid work 6% N=73 Fully retired 14% N=166 Total 100% N=1195 Table 52: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 51% N=600 Yes, from home 18% N=207 No 31% N=361 Total 100% N=1169 Table 53: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 20% N=244 2 to 5 years 25% N=304 6 to 10 years 14% N=166 11 to 20 years 13% N=160 More than 20 years 27% N=328 Total 100% N=1203 Table 54: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 46% N=546 Building with two or more homes (duplex, townhome, apartment or condominium) 52% N=627 Mobile home 1% N=8 Other 1% N=14 Total 100% N=1195 Table 55: Question D8 Is this house, apartment or mobile home... Percent Number Rented 51% N=609 Owned 49% N=579 Total 100% N=1188 The National Citizen Survey™ 17 Table 56: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 2% N=28 $300 to $599 per month 6% N=68 $600 to $999 per month 11% N=135 $1,000 to $1,499 per month 21% N=252 $1,500 to $2,499 per month 33% N=395 $2,500 or more per month 26% N=305 Total 100% N=1183 Table 57: Question D10 Do any children 17 or under live in your household? Percent Number No 78% N=927 Yes 22% N=261 Total 100% N=1188 Table 58: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 82% N=970 Yes 18% N=216 Total 100% N=1186 Table 59: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 12% N=145 $25,000 to $49,999 16% N=180 $50,000 to $99,999 30% N=347 $100,000 to $149,999 17% N=192 $150,000 or more 25% N=295 Total 100% N=1158 Table 60: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 94% N=1118 Yes, I consider myself to be Spanish, Hispanic or Latino 6% N=69 Total 100% N=1187 The National Citizen Survey™ 18 Table 61: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=12 Asian, Asian Indian or Pacific Islander 6% N=67 Black or African American 1% N=16 White 91% N=1082 Other 4% N=42 Total may exceed 100% as respondents could select more than one option. Table 62: Question D15 In which category is your age? Percent Number 18 to 24 years 13% N=161 25 to 34 years 34% N=406 35 to 44 years 13% N=150 45 to 54 years 16% N=188 55 to 64 years 9% N=104 65 to 74 years 10% N=117 75 years or older 6% N=71 Total 100% N=1197 Table 63: Question D16 What is your sex? Percent Number Female 48% N=558 Male 52% N=597 Other 0% N=3 Total 100% N=1158 Table 64: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 84% N=983 Land line 8% N=90 Both 8% N=92 Total 100% N=1165 The National Citizen Survey™ 19 Appendix B: Benchmark Comparisons Comparison Data NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 500 communities whose residents evaluated the same kinds of topics on The National Citizen Survey™. The comparison evaluations are from the most recent survey completed in each community; most communities conduct surveys every year or in alternating years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. The City of Boulder chose to have three sets of comparisons made. The first set of comparisons is to the entire database (national benchmarks), the second is to all other jurisdictions on the Front Range of Colorado from NRC’s database, and the third set of benchmark comparisons is based on university communities with populations ranging from 50,000 to 150,000. Interpreting the Results Ratings are compared when there are at least five communities in which a similar question was asked. Where comparisons are available, four columns are provided in the table. The first column is Boulder’s “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe,” etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. The second column is the rank assigned to Boulder’s rating among communities where a similar question was asked. The third column is the number of communities that asked a similar question. The final column shows the comparison of Boulder’s rating to the benchmark. In that final column, Boulder’s results are noted as being “higher” than the benchmark, “lower” than the benchmark or “similar” to the benchmark, meaning that the average rating given by Boulder residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Boulder’s average rating for a particular item was more than 10 points different than the benchmark. If a rating was “much higher” or “much lower,” then Boulder’s average rating was more than 20 points different when compared to the benchmark. Benchmark Database Characteristics Region Percent New England 3% Middle Atlantic 5% East North Central 15% West North Central 13% South Atlantic 22% East South Central 3% West South Central 7% Mountain 16% Pacific 16% Population Percent Less than 10,000 10% 10,000 to 24,999 22% 25,000 to 49,999 23% 50,000 to 99,999 22% 100,000 or more 23% The National Citizen Survey™ 20 National Benchmark Comparisons Table 65: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Boulder 92% 59 448 Higher Overall image or reputation of Boulder 81% 103 343 Similar Boulder as a place to live 93% 87 385 Similar Your neighborhood as a place to live 87% 85 306 Similar Boulder as a place to raise children 83% 159 374 Similar Boulder as a place to retire 61% 191 348 Similar Overall appearance of Boulder 92% 40 350 Higher Table 66: Community Characteristics by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Overall feeling of safety in Boulder 88% 120 342 Similar In your neighborhood during the day 97% 88 350 Similar In Boulder's downtown/commercial area during the day 92% 132 310 Similar Mobility Overall ease of getting to the places you usually have to visit 69% 161 259 Similar Availability of paths and walking trails 95% 2 312 Much higher Ease of walking in Boulder 87% 18 299 Higher Ease of travel by bicycle in Boulder 87% 4 299 Much higher Ease of travel by public transportation in Boulder 63% 23 220 Higher Ease of travel by car in Boulder 39% 275 299 Lower Ease of public parking 32% 186 217 Lower Traffic flow on major streets 32% 275 335 Lower Natural Environment Quality of overall natural environment in Boulder 95% 4 271 Higher Cleanliness of Boulder 88% 69 279 Similar Air quality 81% 101 242 Similar Built Environment Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 75% 45 248 Similar Overall quality of new development in Boulder 54% 165 286 Similar Availability of affordable quality housing 8% 287 297 Much lower Variety of housing options 19% 260 274 Much lower Public places where people want to spend time 85% 20 241 Higher Economy Overall economic health of Boulder 79% 52 254 Higher Vibrant downtown/commercial area 85% 8 231 Much higher Overall quality of business and service establishments in Boulder 83% 24 267 Higher Cost of living in Boulder 9% 244 251 Much lower Shopping opportunities 77% 49 290 Higher Employment opportunities 64% 32 303 Higher Boulder as a place to visit 95% 8 268 Much higher Boulder as a place to work 81% 32 355 Higher Recreation and Wellness Health and wellness opportunities in Boulder 93% 1 249 Much higher Availability of affordable quality mental health care 53% 77 219 Similar Availability of preventive health services 75% 39 233 Similar Availability of affordable quality health care 65% 116 254 Similar Availability of affordable quality food 66% 106 239 Similar Recreational opportunities 95% 2 290 Much higher Fitness opportunities (including exercise classes and paths or trails, etc.) 95% 1 239 Much higher Education and Overall opportunities for education and enrichment 92% 11 251 Much higher The National Citizen Survey™ 21 Percent positive Rank Number of communities in comparison Comparison to benchmark Enrichment Opportunities to participate in religious or spiritual events and activities 90% 31 200 Similar Opportunities to attend cultural/arts/music activities 87% 10 289 Much higher Adult educational opportunities 85% 4 228 Higher K-12 education 90% 44 266 Higher Availability of affordable quality child care/preschool 43% 171 249 Similar Community Engagement Opportunities to participate in social events and activities 82% 12 258 Higher Neighborliness of Boulder 60% 141 243 Similar Openness and acceptance of the community toward people of diverse backgrounds 55% 209 287 Similar Opportunities to participate in community matters 77% 20 270 Higher Opportunities to volunteer 86% 11 259 Higher Table 67: Governance General Percent positive Rank Number of communities in comparison Comparison to benchmark Services provided by the City of Boulder 84% 108 422 Similar Overall customer service by Boulder employees (police, receptionists, planners, etc.) 86% 78 374 Similar Value of services for the taxes paid to Boulder 66% 75 398 Similar Overall direction that Boulder is taking 50% 225 311 Similar Job Boulder government does at welcoming citizen involvement 59% 105 317 Similar Overall confidence in Boulder government 54% 134 254 Similar Generally acting in the best interest of the community 56% 142 254 Similar Being honest 60% 118 246 Similar Treating all residents fairly 48% 178 252 Similar Services provided by the Federal Government 33% 182 246 Similar Table 68: Governance by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Police/Sheriff services 82% 204 455 Similar Fire services 96% 59 381 Similar Ambulance or emergency medical services 93% 125 342 Similar Crime prevention 70% 178 357 Similar Fire prevention and education 85% 99 278 Similar Animal control 75% 62 336 Similar Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 79% 46 273 Similar Mobility Traffic enforcement 57% 270 365 Similar Street repair 50% 184 382 Similar Street cleaning 70% 106 317 Similar Street lighting 66% 122 321 Similar Snow removal 58% 196 282 Similar Sidewalk maintenance 62% 104 315 Similar Traffic signal timing 51% 144 259 Similar Bus or transit services 80% 7 225 Much higher Natural Environment Garbage collection 89% 88 350 Similar Recycling 92% 21 354 Higher Yard waste pick-up 81% 66 264 Similar Drinking water 85% 29 308 Higher The National Citizen Survey™ 22 Percent positive Rank Number of communities in comparison Comparison to benchmark Preservation of natural areas such as open space, farmlands and greenbelts 93% 1 251 Much higher Boulder open space 95% 1 228 Much higher Built Environment Storm drainage 76% 104 345 Similar Sewer services 89% 27 314 Similar Power (electric and/or gas) utility 84% 42 177 Similar Water utility billing 79% 43 221 Similar Land use, planning and zoning 51% 119 295 Similar Code enforcement (weeds, abandoned buildings, etc.) 56% 153 383 Similar Cable television 55% 94 198 Similar Economy Economic development 64% 84 279 Similar Recreation and Wellness City parks 95% 8 319 Higher Recreation programs or classes 92% 8 319 Higher Recreation centers or facilities 91% 9 272 Higher Health services 81% 43 216 Similar Education and Enrichment City-sponsored special events 84% 26 273 Higher Public library services 95% 25 333 Higher Community Engagement Public information services 82% 29 282 Similar Table 69: Participation General Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 61% 187 306 Similar Recommend living in Boulder to someone who asks 82% 209 282 Similar Remain in Boulder for the next five years 79% 220 274 Similar Contacted Boulder (in-person, phone, email or web) for help or information 42% 200 317 Similar Table 70: Participation by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Stocked supplies in preparation for an emergency 17% 215 219 Much lower Did NOT report a crime to the police 80% 124 246 Similar Household member was NOT a victim of a crime 83% 224 267 Similar Mobility Used bus, rail, subway or other public transportation instead of driving 74% 8 201 Much higher Carpooled with other adults or children instead of driving alone 67% 4 233 Much higher Walked or biked instead of driving 90% 3 242 Much higher Natural Environment Made efforts to conserve water 85% 74 228 Similar Made efforts to make your home more energy efficient 74% 156 229 Similar Recycle at home 99% 8 253 Higher Built Environment Did NOT observe a code violation or other hazard in Boulder 61% 71 235 Similar NOT experiencing housing costs stress 59% 222 252 Lower Economy Purchase goods or services from a business located in Boulder 98% 39 239 Similar Economy will have positive impact on income 34% 110 253 Similar Work inside boundaries of Boulder 69% 18 240 Much higher The National Citizen Survey™ 23 Percent positive Rank Number of communities in comparison Comparison to benchmark Recreation and Wellness Used Boulder recreation centers or their services 62% 79 235 Similar Visited a neighborhood park or City park 95% 7 264 Higher Eat at least 5 portions of fruits and vegetables a day 91% 7 231 Similar Participate in moderate or vigorous physical activity 95% 3 235 Higher In very good to excellent health 79% 10 235 Similar Education and Enrichment Used Boulder public libraries or their services 68% 72 242 Similar Participated in religious or spiritual activities in Boulder 29% 181 198 Lower Attended City-sponsored event 69% 33 242 Higher Community Engagement Campaigned or advocated for an issue, cause or candidate 34% 28 223 Similar Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 23% 47 238 Similar Volunteered your time to some group/activity in Boulder 52% 47 259 Higher Participated in a club 35% 42 238 Similar Talked to or visited with your immediate neighbors 89% 170 237 Similar Done a favor for a neighbor 75% 199 232 Similar Attended a local public meeting 22% 103 258 Similar Watched (online or on television) a local public meeting 22% 123 225 Similar Read or watch local news (via television, paper, computer, etc.) 72% 230 240 Lower Vote in local elections 88% 65 253 Similar Communities included in national comparisons The communities included in Boulder’s comparisons are listed on the following pages along with their population according to the 2010 Census. Adams County, CO .................................................. 441,603 Airway Heights city, WA ............................................. 6,114 Albany city, OR ........................................................ 50,158 Albemarle County, VA............................................... 98,970 Albert Lea city, MN ................................................... 18,016 Alexandria city, VA .................................................. 139,966 Algonquin village, IL ................................................. 30,046 Aliso Viejo city, CA ................................................... 47,823 American Canyon city, CA ......................................... 19,454 Ames city, IA ........................................................... 58,965 Ankeny city, IA ........................................................ 45,582 Ann Arbor city, MI ................................................... 113,934 Apache Junction city, AZ........................................... 35,840 Arapahoe County, CO .............................................. 572,003 Arkansas City city, AR.................................................... 366 Arlington city, TX .................................................... 365,438 Arvada city, CO ....................................................... 106,433 Asheville city, NC ..................................................... 83,393 Ashland city, OR ...................................................... 20,078 Ashland town, MA .................................................... 16,593 Ashland town, VA ....................................................... 7,225 Aspen city, CO ........................................................... 6,658 Athens-Clarke County, GA ....................................... 115,452 Auburn city, AL ........................................................ 53,380 Augusta CCD, GA .................................................... 134,777 Aurora city, CO ....................................................... 325,078 Austin city, TX ........................................................ 790,390 Avon town, CO .......................................................... 6,447 Avon town, IN ......................................................... 12,446 Avondale city, AZ ..................................................... 76,238 Azusa city, CA .......................................................... 46,361 Bainbridge Island city, WA ........................................ 23,025 Baltimore city, MD ................................................... 620,961 Baltimore County, MD ............................................. 805,029 Bartonville town, TX ................................................... 1,469 Battle Creek city, MI ................................................. 52,347 Bay City city, MI ....................................................... 34,932 Bay Village city, OH .................................................. 15,651 Baytown city, TX ...................................................... 71,802 Bedford city, TX ....................................................... 46,979 Bedford town, MA .................................................... 13,320 Bellevue city, WA .................................................... 122,363 Bellingham city, WA ................................................. 80,885 Benbrook city, TX ..................................................... 21,234 Bend city, OR........................................................... 76,639 Bethlehem township, PA ........................................... 23,730 Bettendorf city, IA .................................................... 33,217 Billings city, MT ....................................................... 104,170 Bloomington city, IN ................................................ 80,405 Bloomington city, MN ............................................... 82,893 Blue Springs city, MO ............................................... 52,575 Boise City city, ID ................................................... 205,671 The National Citizen Survey™ 24 Bonner Springs city, KS .............................................. 7,314 Boone County, KY ................................................... 118,811 Boulder city, CO ....................................................... 97,385 Bowling Green city, KY ............................................. 58,067 Bozeman city, MT .................................................... 37,280 Brentwood city, MO .................................................... 8,055 Brentwood city, TN .................................................. 37,060 Brighton city, CO ...................................................... 33,352 Brighton city, MI ........................................................ 7,444 Bristol city, TN ......................................................... 26,702 Broken Arrow city, OK .............................................. 98,850 Brookline CDP, MA ................................................... 58,732 Brooklyn Center city, MN .......................................... 30,104 Brooklyn city, OH ..................................................... 11,169 Broomfield city, CO .................................................. 55,889 Brownsburg town, IN ............................................... 21,285 Buffalo Grove village, IL ........................................... 41,496 Burlingame city, CA .................................................. 28,806 Cabarrus County, NC ............................................... 178,011 Cambridge city, MA ................................................. 105,162 Canandaigua city, NY ............................................... 10,545 Cannon Beach city, OR ............................................... 1,690 Cañon City city, CO .................................................. 16,400 Canton city, SD .......................................................... 3,057 Cape Coral city, FL .................................................. 154,305 Carlisle borough, PA ................................................. 18,682 Carlsbad city, CA ..................................................... 105,328 Carroll city, IA .......................................................... 10,103 Cartersville city, GA .................................................. 19,731 Cary town, NC ........................................................ 135,234 Castine town, ME ....................................................... 1,366 Castle Rock town, CO ............................................... 48,231 Cedar Hill city, TX .................................................... 45,028 Cedar Rapids city, IA ............................................... 126,326 Celina city, TX ............................................................ 6,028 Centennial city, CO.................................................. 100,377 Chandler city, AZ .................................................... 236,123 Chandler city, TX ....................................................... 2,734 Chanhassen city, MN ................................................ 22,952 Chapel Hill town, NC ................................................ 57,233 Chardon city, OH ....................................................... 5,148 Charles County, MD ................................................ 146,551 Charlotte city, NC .................................................... 731,424 Charlotte County, FL ............................................... 159,978 Charlottesville city, VA .............................................. 43,475 Chattanooga city, TN............................................... 167,674 Chautauqua town, NY ................................................ 4,464 Chesterfield County, VA ........................................... 316,236 Clackamas County, OR ............................................ 375,992 Clarendon Hills village, IL ........................................... 8,427 Clayton city, MO ...................................................... 15,939 Clearwater city, FL .................................................. 107,685 Cleveland Heights city, OH ....................................... 46,121 Clinton city, SC .......................................................... 8,490 Clive city, IA ............................................................ 15,447 Clovis city, CA .......................................................... 95,631 College Park city, MD ............................................... 30,413 College Station city, TX ............................................ 93,857 Colleyville city, TX .................................................... 22,807 Columbia city, MO ................................................... 108,500 Columbia city, SC .................................................... 129,272 Columbia Falls city, MT ............................................... 4,688 Commerce City city, CO ............................................ 45,913 Concord city, CA ..................................................... 122,067 Concord town, MA.................................................... 17,668 Conshohocken borough, PA ........................................ 7,833 Coolidge city, AZ ...................................................... 11,825 Coon Rapids city, MN ............................................... 61,476 Copperas Cove city, TX............................................. 32,032 Coral Springs city, FL............................................... 121,096 Coronado city, CA .................................................... 18,912 Corvallis city, OR ...................................................... 54,462 Cottonwood Heights city, UT .................................... 33,433 Creve Coeur city, MO ............................................... 17,833 Cupertino city, CA .................................................... 58,302 Dacono city, CO ......................................................... 4,152 Dakota County, MN ................................................. 398,552 Dallas city, OR ......................................................... 14,583 Dallas city, TX ...................................................... 1,197,816 Danville city, KY ....................................................... 16,218 Dardenne Prairie city, MO ......................................... 11,494 Darien city, IL .......................................................... 22,086 Davenport city, FL ...................................................... 2,888 Davidson town, NC................................................... 10,944 Dayton city, OH ...................................................... 141,527 Dayton town, WY .......................................................... 757 Dearborn city, MI ..................................................... 98,153 Decatur city, GA ....................................................... 19,335 Del Mar city, CA ......................................................... 4,161 DeLand city, FL ........................................................ 27,031 Delaware city, OH .................................................... 34,753 Denison city, TX ....................................................... 22,682 Denton city, TX ....................................................... 113,383 Denver city, CO....................................................... 600,158 Des Moines city, IA ................................................. 203,433 Des Peres city, MO ..................................................... 8,373 Destin city, FL .......................................................... 12,305 Dover city, NH ......................................................... 29,987 Dublin city, CA ......................................................... 46,036 Dublin city, OH ........................................................ 41,751 Duluth city, MN ........................................................ 86,265 Durham city, NC ..................................................... 228,330 Durham County, NC ................................................ 267,587 Dyer town, IN .......................................................... 16,390 Eagan city, MN ........................................................ 64,206 Eagle Mountain city, UT ............................................ 21,415 Eagle town, CO .......................................................... 6,508 Eau Claire city, WI ................................................... 65,883 Eden Prairie city, MN ................................................ 60,797 Eden town, VT ........................................................... 1,323 Edgerton city, KS ....................................................... 1,671 Edgewater city, CO .................................................... 5,170 Edina city, MN ......................................................... 47,941 Edmond city, OK ...................................................... 81,405 Edmonds city, WA .................................................... 39,709 El Cerrito city, CA ..................................................... 23,549 El Dorado County, CA .............................................. 181,058 El Paso de Robles (Paso Robles) city, CA ................... 29,793 Elk Grove city, CA ................................................... 153,015 Elko New Market city, MN ........................................... 4,110 Elmhurst city, IL....................................................... 44,121 Englewood city, CO .................................................. 30,255 Erie town, CO .......................................................... 18,135 Escambia County, FL ............................................... 297,619 Estes Park town, CO ................................................... 5,858 Euclid city, OH ......................................................... 48,920 Fairview town, TX ...................................................... 7,248 Farmers Branch city, TX ........................................... 28,616 Farmersville city, TX ................................................... 3,301 Farmington Hills city, MI ........................................... 79,740 Farmington town, CT ............................................... 25,340 Fayetteville city, NC................................................. 200,564 Fernandina Beach city, FL ......................................... 11,487 Flagstaff city, AZ ...................................................... 65,870 Flower Mound town, TX ............................................ 64,669 Forest Grove city, OR ............................................... 21,083 Fort Collins city, CO ................................................. 143,986 Franklin city, TN ....................................................... 62,487 Frederick town, CO .................................................... 8,679 Fremont city, CA ..................................................... 214,089 The National Citizen Survey™ 25 Friendswood city, TX ................................................ 35,805 Fruita city, CO .......................................................... 12,646 Gahanna city, OH ..................................................... 33,248 Gaithersburg city, MD ............................................... 59,933 Galveston city, TX .................................................... 47,743 Gardner city, KS ....................................................... 19,123 Georgetown city, TX ................................................. 47,400 Germantown city, TN ............................................... 38,844 Gilbert town, AZ ...................................................... 208,453 Gillette city, WY ....................................................... 29,087 Glen Ellyn village, IL ................................................. 27,450 Glendora city, CA ..................................................... 50,073 Glenview village, IL .................................................. 44,692 Golden city, CO ........................................................ 18,867 Golden Valley city, MN .............................................. 20,371 Goodyear city, AZ .................................................... 65,275 Grafton village, WI ................................................... 11,459 Grand Blanc city, MI ................................................... 8,276 Grants Pass city, OR ................................................. 34,533 Grass Valley city, CA ................................................ 12,860 Greeley city, CO ....................................................... 92,889 Greenville city, NC .................................................... 84,554 Greenwich town, CT ................................................. 61,171 Greenwood Village city, CO ....................................... 13,925 Greer city, SC .......................................................... 25,515 Gunnison County, CO ............................................... 15,324 Haltom City city, TX ................................................. 42,409 Hamilton city, OH ..................................................... 62,477 Hamilton town, MA .................................................... 7,764 Hampton city, VA .................................................... 137,436 Hanover County, VA ................................................. 99,863 Harrisburg city, SD ..................................................... 4,089 Harrisonburg city, VA ............................................... 48,914 Harrisonville city, MO ............................................... 10,019 Hastings city, MN ..................................................... 22,172 Hayward city, CA .................................................... 144,186 Henderson city, NV ................................................. 257,729 Herndon town, VA .................................................... 23,292 High Point city, NC .................................................. 104,371 Highland Park city, IL ............................................... 29,763 Highlands Ranch CDP, CO ........................................ 96,713 Homer Glen village, IL .............................................. 24,220 Honolulu County, HI ................................................ 953,207 Hooksett town, NH ................................................... 13,451 Hopkins city, MN ...................................................... 17,591 Hopkinton town, MA ................................................. 14,925 Hoquiam city, WA ...................................................... 8,726 Horry County, SC .................................................... 269,291 Howard village, WI ................................................... 17,399 Hudson town, CO ....................................................... 2,356 Huntley village, IL .................................................... 24,291 Hurst city, TX ........................................................... 37,337 Hutchinson city, MN ................................................. 14,178 Hutto city, TX .......................................................... 14,698 Independence city, MO............................................ 116,830 Indianola city, IA ..................................................... 14,782 Indio city, CA ........................................................... 76,036 Iowa City city, IA ..................................................... 67,862 Irving city, TX ......................................................... 216,290 Issaquah city, WA .................................................... 30,434 Jackson city, MO ...................................................... 13,758 Jackson County, MI ................................................. 160,248 James City County, VA ............................................. 67,009 Jefferson County, NY ............................................... 116,229 Jefferson Parish, LA ................................................ 432,552 Johnson City city, TN................................................ 63,152 Johnston city, IA ...................................................... 17,278 Jupiter town, FL ....................................................... 55,156 Kalamazoo city, MI ................................................... 74,262 Kansas City city, KS ................................................. 145,786 Kansas City city, MO ................................................ 459,787 Keizer city, OR ......................................................... 36,478 Kenmore city, WA .................................................... 20,460 Kennedale city, TX ..................................................... 6,763 Kent city, WA ........................................................... 92,411 Kerrville city, TX ....................................................... 22,347 Kettering city, OH .................................................... 56,163 Key West city, FL ..................................................... 24,649 King City city, CA ..................................................... 12,874 Kirkland city, WA ...................................................... 48,787 Kirkwood city, MO .................................................... 27,540 Knoxville city, IA ........................................................ 7,313 La Plata town, MD ...................................................... 8,753 La Vista city, NE ....................................................... 15,758 Laguna Niguel city, CA ............................................. 62,979 Lake Forest city, IL .................................................. 19,375 Lake in the Hills village, IL ........................................ 28,965 Lake Stevens city, WA .............................................. 28,069 Lake Worth city, FL .................................................. 34,910 Lake Zurich village, IL .............................................. 19,631 Lakeville city, MN ..................................................... 55,954 Lakewood city, CO .................................................. 142,980 Lakewood city, WA ................................................... 58,163 Lancaster County, SC ............................................... 76,652 Lane County, OR ..................................................... 351,715 Lansing city, MI ...................................................... 114,297 Laramie city, WY ...................................................... 30,816 Larimer County, CO ................................................. 299,630 Las Cruces city, NM .................................................. 97,618 Las Vegas city, NM ................................................... 13,753 Lawrence city, KS..................................................... 87,643 Lawrenceville city, GA .............................................. 28,546 Lee's Summit city, MO .............................................. 91,364 Lehi city, UT ............................................................ 47,407 Lenexa city, KS ........................................................ 48,190 Lewisville city, TX ..................................................... 95,290 Lewisville town, NC .................................................. 12,639 Libertyville village, IL................................................ 20,315 Lincolnwood village, IL ............................................. 12,590 Lindsborg city, KS ...................................................... 3,458 Little Chute village, WI ............................................. 10,449 Littleton city, CO ...................................................... 41,737 Livermore city, CA .................................................... 80,968 Lombard village, IL .................................................. 43,165 Lone Tree city, CO ................................................... 10,218 Long Grove village, IL ................................................ 8,043 Longmont city, CO ................................................... 86,270 Longview city, TX ..................................................... 80,455 Lonsdale city, MN ....................................................... 3,674 Los Alamos County, NM ............................................ 17,950 Los Altos Hills town, CA .............................................. 7,922 Loudoun County, VA ............................................... 312,311 Louisville city, CO ..................................................... 18,376 Lower Merion township, PA ...................................... 57,825 Lynchburg city, VA ................................................... 75,568 Lynnwood city, WA .................................................. 35,836 Macomb County, MI ................................................ 840,978 Manassas city, VA .................................................... 37,821 Manhattan Beach city, CA ......................................... 35,135 Manhattan city, KS ................................................... 52,281 Mankato city, MN ..................................................... 39,309 Maple Grove city, MN ............................................... 61,567 Maplewood city, MN ................................................. 38,018 Maricopa County, AZ ............................................ 3,817,117 Marion city, IA ......................................................... 34,768 Mariposa County, CA ................................................ 18,251 Marshfield city, WI ................................................... 19,118 Martinez city, CA ...................................................... 35,824 Marysville city, WA ................................................... 60,020 Matthews town, NC .................................................. 27,198 The National Citizen Survey™ 26 Maui County, HI ...................................................... 154,834 McAllen city, TX ...................................................... 129,877 McKinney city, TX.................................................... 131,117 McMinnville city, OR ................................................. 32,187 Mecklenburg County, NC ......................................... 919,628 Menlo Park city, CA .................................................. 32,026 Menomonee Falls village, WI .................................... 35,626 Mercer Island city, WA ............................................. 22,699 Meridian charter township, MI .................................. 39,688 Meridian city, ID ...................................................... 75,092 Merriam city, KS....................................................... 11,003 Mesa city, AZ .......................................................... 439,041 Mesa County, CO .................................................... 146,723 Miami Beach city, FL ................................................ 87,779 Miami city, FL ......................................................... 399,457 Middleton city, WI .................................................... 17,442 Midland city, MI ....................................................... 41,863 Milford city, DE .......................................................... 9,559 Milton city, GA ......................................................... 32,661 Minneapolis city, MN ............................................... 382,578 Minnetrista city, MN ................................................... 6,384 Missouri City city, TX ................................................ 67,358 Modesto city, CA ..................................................... 201,165 Monroe city, MI........................................................ 20,733 Monterey city, CA ..................................................... 27,810 Montgomery city, MN ................................................. 2,956 Montgomery County, MD ......................................... 971,777 Monticello city, UT ..................................................... 1,972 Montrose city, CO .................................................... 19,132 Monument town, CO .................................................. 5,530 Moraga town, CA ..................................................... 16,016 Morristown city, TN .................................................. 29,137 Morrisville town, NC ................................................. 18,576 Morro Bay city, CA ................................................... 10,234 Mountain Village town, CO .......................................... 1,320 Mountlake Terrace city, WA ...................................... 19,909 Murphy city, TX ....................................................... 17,708 Naperville city, IL .................................................... 141,853 Napoleon city, OH ...................................................... 8,749 Nederland city, TX ................................................... 17,547 Needham CDP, MA ................................................... 28,886 Nevada City city, CA ................................................... 3,068 Nevada County, CA .................................................. 98,764 New Braunfels city, TX ............................................. 57,740 New Brighton city, MN .............................................. 21,456 New Hope city, MN .................................................. 20,339 New Orleans city, LA ............................................... 343,829 New Smyrna Beach city, FL ...................................... 22,464 New Ulm city, MN .................................................... 13,522 Newberg city, OR ..................................................... 22,068 Newport city, RI ....................................................... 24,672 Newport News city, VA ............................................ 180,719 Newton city, IA ........................................................ 15,254 Noblesville city, IN ................................................... 51,969 Norcross city, GA ....................................................... 9,116 Norfolk city, NE ........................................................ 24,210 Norfolk city, VA ....................................................... 242,803 North Mankato city, MN ............................................ 13,394 North Port city, FL .................................................... 57,357 North Richland Hills city, TX ...................................... 63,343 North Yarmouth town, ME .......................................... 3,565 Novato city, CA ........................................................ 51,904 Novi city, MI ............................................................ 55,224 O'Fallon city, IL ........................................................ 28,281 O'Fallon city, MO ...................................................... 79,329 Oak Park village, IL .................................................. 51,878 Oakland city, CA ..................................................... 390,724 Oakley city, CA ........................................................ 35,432 Oklahoma City city, OK ............................................ 579,999 Olathe city, KS ........................................................ 125,872 Old Town city, ME ...................................................... 7,840 Olmsted County, MN ............................................... 144,248 Olympia city, WA ..................................................... 46,478 Orange village, OH ..................................................... 3,323 Orland Park village, IL .............................................. 56,767 Orleans Parish, LA ................................................... 343,829 Oshkosh city, WI ...................................................... 66,083 Oshtemo charter township, MI .................................. 21,705 Oswego village, IL.................................................... 30,355 Ottawa County, MI .................................................. 263,801 Overland Park city, KS ............................................. 173,372 Paducah city, KY ...................................................... 25,024 Palm Beach Gardens city, FL ..................................... 48,452 Palm Coast city, FL ................................................... 75,180 Palo Alto city, CA ..................................................... 64,403 Palos Verdes Estates city, CA .................................... 13,438 Papillion city, NE ...................................................... 18,894 Paradise Valley town, AZ .......................................... 12,820 Park City city, UT ....................................................... 7,558 Parker town, CO ...................................................... 45,297 Parkland city, FL ...................................................... 23,962 Pasco city, WA ......................................................... 59,781 Pasco County, FL .................................................... 464,697 Payette city, ID .......................................................... 7,433 Pearland city, TX ...................................................... 91,252 Peoria city, AZ ........................................................ 154,065 Peoria city, IL ......................................................... 115,007 Pflugerville city, TX .................................................. 46,936 Pinehurst village, NC ................................................ 13,124 Piqua city, OH .......................................................... 20,522 Pitkin County, CO ..................................................... 17,148 Plano city, TX ......................................................... 259,841 Platte City city, MO..................................................... 4,691 Pleasant Hill city, IA ................................................... 8,785 Pleasanton city, CA .................................................. 70,285 Polk County, IA ....................................................... 430,640 Pompano Beach city, FL ........................................... 99,845 Port Orange city, FL ................................................. 56,048 Port St. Lucie city, FL .............................................. 164,603 Portland city, OR ..................................................... 583,776 Powell city, OH ........................................................ 11,500 Powhatan County, VA ............................................... 28,046 Prince William County, VA........................................ 402,002 Prior Lake city, MN ................................................... 22,796 Pueblo city, CO ....................................................... 106,595 Purcellville town, VA ................................................... 7,727 Queen Creek town, AZ ............................................. 26,361 Raleigh city, NC ...................................................... 403,892 Ramsey city, MN ...................................................... 23,668 Raymond town, ME .................................................... 4,436 Raymore city, MO .................................................... 19,206 Redmond city, OR .................................................... 26,215 Redmond city, WA ................................................... 54,144 Redwood City city, CA .............................................. 76,815 Reno city, NV .......................................................... 225,221 Reston CDP, VA ....................................................... 58,404 Richland city, WA ..................................................... 48,058 Richmond city, CA ................................................... 103,701 Richmond Heights city, MO ......................................... 8,603 Rio Rancho city, NM ................................................. 87,521 River Falls city, WI ................................................... 15,000 Riverside city, CA .................................................... 303,871 Roanoke city, VA ...................................................... 97,032 Roanoke County, VA ................................................ 92,376 Rochester Hills city, MI ............................................. 70,995 Rock Hill city, SC ...................................................... 66,154 Rockville city, MD ..................................................... 61,209 Roeland Park city, KS ................................................. 6,731 Rogers city, MN ......................................................... 8,597 Rohnert Park city, CA ............................................... 40,971 The National Citizen Survey™ 27 Rolla city, MO .......................................................... 19,559 Roselle village, IL ..................................................... 22,763 Rosemount city, MN ................................................. 21,874 Rosenberg city, TX ................................................... 30,618 Roseville city, MN ..................................................... 33,660 Round Rock city, TX ................................................. 99,887 Royal Oak city, MI .................................................... 57,236 Royal Palm Beach village, FL ..................................... 34,140 Sacramento city, CA ................................................ 466,488 Sahuarita town, AZ .................................................. 25,259 Sammamish city, WA ............................................... 45,780 San Anselmo town, CA ............................................. 12,336 San Diego city, CA ............................................... 1,307,402 San Francisco city, CA ............................................. 805,235 San Jose city, CA .................................................... 945,942 San Marcos city, CA ................................................. 83,781 San Marcos city, TX .................................................. 44,894 San Rafael city, CA ................................................... 57,713 Sangamon County, IL .............................................. 197,465 Santa Fe city, NM ..................................................... 67,947 Santa Fe County, NM .............................................. 144,170 Santa Monica city, CA ............................................... 89,736 Sarasota County, FL ................................................ 379,448 Savage city, MN ....................................................... 26,911 Schaumburg village, IL ............................................. 74,227 Schertz city, TX ........................................................ 31,465 Scott County, MN .................................................... 129,928 Scottsdale city, AZ .................................................. 217,385 Sedona city, AZ ........................................................ 10,031 Sevierville city, TN ................................................... 14,807 Shakopee city, MN ................................................... 37,076 Sharonville city, OH .................................................. 13,560 Shawnee city, KS ..................................................... 62,209 Shawnee city, OK ..................................................... 29,857 Sherborn town, MA .................................................... 4,119 Shoreline city, WA .................................................... 53,007 Shoreview city, MN .................................................. 25,043 Shorewood village, IL ............................................... 15,615 Shorewood village, WI ............................................. 13,162 Sierra Vista city, AZ .................................................. 43,888 Silverton city, OR ....................................................... 9,222 Sioux Center city, IA .................................................. 7,048 Sioux Falls city, SD .................................................. 153,888 Skokie village, IL ...................................................... 64,784 Snoqualmie city, WA ................................................ 10,670 Snowmass Village town, CO ........................................ 2,826 Somerset town, MA .................................................. 18,165 South Jordan city, UT ............................................... 50,418 South Lake Tahoe city, CA ........................................ 21,403 Southlake city, TX .................................................... 26,575 Spearfish city, SD ..................................................... 10,494 Spring Hill city, KS ...................................................... 5,437 Springfield city, MO ................................................. 159,498 Springville city, UT ................................................... 29,466 St. Augustine city, FL ............................................... 12,975 St. Charles city, IL .................................................... 32,974 St. Cloud city, FL ...................................................... 35,183 St. Joseph city, MO .................................................. 76,780 St. Joseph town, WI ................................................... 3,842 St. Louis County, MN ............................................... 200,226 State College borough, PA ........................................ 42,034 Steamboat Springs city, CO ...................................... 12,088 Sugar Grove village, IL ............................................... 8,997 Sugar Land city, TX .................................................. 78,817 Suisun City city, CA .................................................. 28,111 Summit County, UT .................................................. 36,324 Summit village, IL .................................................... 11,054 Sunnyvale city, CA .................................................. 140,081 Surprise city, AZ...................................................... 117,517 Suwanee city, GA ..................................................... 15,355 Tacoma city, WA ..................................................... 198,397 Takoma Park city, MD .............................................. 16,715 Tamarac city, FL ...................................................... 60,427 Temecula city, CA ................................................... 100,097 Tempe city, AZ ....................................................... 161,719 Temple city, TX ........................................................ 66,102 Texarkana city, TX ................................................... 36,411 The Woodlands CDP, TX ........................................... 93,847 Thousand Oaks city, CA ........................................... 126,683 Tigard city, OR ......................................................... 48,035 Tracy city, CA .......................................................... 82,922 Trinidad CCD, CO ..................................................... 12,017 Tualatin city, OR ...................................................... 26,054 Tulsa city, OK ......................................................... 391,906 Tustin city, CA ......................................................... 75,540 Twin Falls city, ID .................................................... 44,125 Unalaska city, AK ....................................................... 4,376 University Heights city, OH ....................................... 13,539 University Park city, TX............................................. 23,068 Upper Arlington city, OH ........................................... 33,771 Urbandale city, IA .................................................... 39,463 Vail town, CO ............................................................. 5,305 Ventura CCD, CA ..................................................... 111,889 Vernon Hills village, IL .............................................. 25,113 Vestavia Hills city, AL ............................................... 34,033 Victoria city, MN ......................................................... 7,345 Vienna town, VA ...................................................... 15,687 Virginia Beach city, VA............................................. 437,994 Walnut Creek city, CA ............................................... 64,173 Warrensburg city, MO .............................................. 18,838 Washington County, MN .......................................... 238,136 Washington town, NH ................................................ 1,123 Washoe County, NV ................................................ 421,407 Washougal city, WA ................................................. 14,095 Wauwatosa city, WI ................................................. 46,396 Waverly city, IA ......................................................... 9,874 Wentzville city, MO................................................... 29,070 West Carrollton city, OH ........................................... 13,143 Western Springs village, IL ....................................... 12,975 Westerville city, OH .................................................. 36,120 Westlake town, TX ........................................................ 992 Westminster city, CO ............................................... 106,114 Weston town, MA ..................................................... 11,261 Wheat Ridge city, CO ............................................... 30,166 White House city, TN ............................................... 10,255 Wichita city, KS ....................................................... 382,368 Williamsburg city, VA................................................ 14,068 Willowbrook village, IL ............................................... 8,540 Wilmington city, NC ................................................. 106,476 Wilsonville city, OR................................................... 19,509 Windsor town, CO .................................................... 18,644 Windsor town, CT .................................................... 29,044 Winnetka village, IL ................................................. 12,187 Winter Garden city, FL .............................................. 34,568 Woodbury city, MN................................................... 61,961 Woodinville city, WA ................................................. 10,938 Woodland city, CA .................................................... 55,468 Wyandotte County, KS ............................................ 157,505 Yakima city, WA ....................................................... 91,067 York County, VA....................................................... 65,464 Yorktown town, IN ..................................................... 9,405 Yorkville city, IL ....................................................... 16,921 Yountville city, CA ...................................................... 2,933 The National Citizen Survey™ 28 Front Range Benchmark Comparisons Table 71: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Boulder 92% 6 31 Similar Overall image or reputation of Boulder 81% 7 23 Higher Boulder as a place to live 93% 9 27 Similar Your neighborhood as a place to live 87% 9 25 Similar Boulder as a place to raise children 83% 11 28 Similar Boulder as a place to retire 61% 15 29 Similar Overall appearance of Boulder 92% 3 23 Higher Table 72: Community Characteristics by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Overall feeling of safety in Boulder 88% 7 21 Higher In your neighborhood during the day 97% 7 20 Similar In Boulder's downtown/commercial area during the day 92% 10 17 Similar Mobility Overall ease of getting to the places you usually have to visit 69% 9 14 Similar Availability of paths and walking trails 95% 1 18 Much higher Ease of walking in Boulder 87% 2 23 Higher Ease of travel by bicycle in Boulder 87% 3 24 Higher Ease of travel by public transportation in Boulder 63% 4 14 Higher Ease of travel by car in Boulder 39% 23 24 Lower Ease of public parking 32% 10 11 Lower Traffic flow on major streets 32% 18 20 Lower Natural Environment Quality of overall natural environment in Boulder 95% 1 17 Much higher Cleanliness of Boulder 88% 5 17 Higher Air quality 81% 3 16 Higher Built Environment Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 75% 3 14 Higher Overall quality of new development in Boulder 54% 9 18 Similar Availability of affordable quality housing 8% 18 18 Lower Variety of housing options 19% 18 18 Much lower Public places where people want to spend time 85% 2 11 Much higher Economy Overall economic health of Boulder 79% 3 15 Higher Vibrant downtown/commercial area 85% 1 11 Much higher Overall quality of business and service establishments in Boulder 83% 2 17 Higher Cost of living in Boulder 9% 14 14 Much lower Shopping opportunities 77% 3 23 Higher Employment opportunities 64% 3 24 Higher Boulder as a place to visit 95% 1 14 Much higher Boulder as a place to work 81% 2 28 Higher Recreation and Wellness Health and wellness opportunities in Boulder 93% 1 15 Much higher Availability of affordable quality mental health care 53% 2 10 Similar Availability of preventive health services 75% 1 10 Higher Availability of affordable quality health care 65% 5 16 Similar Availability of affordable quality food 66% 3 13 Similar Recreational opportunities 95% 1 22 Much higher Fitness opportunities (including exercise classes and paths or trails, etc.) 95% 1 11 Much higher The National Citizen Survey™ 29 Percent positive Rank Number of communities in comparison Comparison to benchmark Education and Enrichment Overall opportunities for education and enrichment 92% 1 13 Much higher Opportunities to participate in religious or spiritual events and activities 90% 1 9 Higher Opportunities to attend cultural/arts/music activities 87% 2 21 Much higher Adult educational opportunities 85% 1 11 Much higher K-12 education 90% 2 17 Much higher Availability of affordable quality child care/preschool 43% 5 13 Similar Community Engagement Opportunities to participate in social events and activities 82% 3 15 Higher Neighborliness of Boulder 60% 7 12 Similar Openness and acceptance of the community toward people of diverse backgrounds 55% 19 21 Similar Opportunities to participate in community matters 77% 3 18 Higher Opportunities to volunteer 86% 1 15 Higher Table 73: Governance General Percent positive Rank Number of communities in comparison Comparison to benchmark Services provided by the City of Boulder 84% 8 29 Similar Overall customer service by Boulder employees (police, receptionists, planners, etc.) 86% 7 27 Similar Value of services for the taxes paid to Boulder 66% 4 23 Similar Overall direction that Boulder is taking 50% 20 25 Similar Job Boulder government does at welcoming citizen involvement 59% 9 26 Similar Overall confidence in Boulder government 54% 7 16 Similar Generally acting in the best interest of the community 56% 7 15 Similar Being honest 60% 6 15 Similar Treating all residents fairly 48% 10 14 Similar Services provided by the Federal Government 33% 10 12 Similar Table 74: Governance by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Police/Sheriff services 82% 10 28 Similar Fire services 96% 2 19 Similar Ambulance or emergency medical services 93% 5 14 Similar Crime prevention 70% 8 21 Similar Fire prevention and education 85% 3 13 Similar Animal control 75% 5 22 Similar Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 79% 2 18 Higher Mobility Traffic enforcement 57% 16 24 Similar Street repair 50% 14 25 Similar Street cleaning 70% 6 20 Similar Street lighting 66% 6 16 Similar Snow removal 58% 14 25 Similar Sidewalk maintenance 62% 4 14 Similar Traffic signal timing 51% 9 15 Similar Bus or transit services 80% 1 10 Much higher Natural Environment Garbage collection 89% 3 14 Similar Recycling 92% 2 16 Higher Yard waste pick-up 81% 1 6 Much higher The National Citizen Survey™ 30 Percent positive Rank Number of communities in comparison Comparison to benchmark Drinking water 85% 2 14 Higher Preservation of natural areas such as open space, farmlands and greenbelts 93% 1 12 Much higher Boulder open space 95% 1 14 Much higher Built Environment Storm drainage 76% 7 19 Similar Sewer services 89% 1 15 Similar Power (electric and/or gas) utility 84% 2 7 Similar Water utility billing 79% 4 12 Similar Land use, planning and zoning 51% 6 16 Similar Code enforcement (weeds, abandoned buildings, etc.) 56% 10 25 Similar Cable television 55% 6 8 Similar Economy Economic development 64% 3 15 Similar Recreation and Wellness City parks 95% 2 20 Higher Recreation programs or classes 92% 2 20 Higher Recreation centers or facilities 91% 2 18 Higher Health services 81% 1 12 Higher Education and Enrichment City-sponsored special events 84% 2 14 Higher Public library services 95% 3 20 Higher Community Engagement Public information services 82% 2 15 Higher Table 75: Participation General Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 61% 14 22 Similar Recommend living in Boulder to someone who asks 82% 12 19 Similar Remain in Boulder for the next five years 79% 15 19 Similar Contacted Boulder (in-person, phone, email or web) for help or information 42% 13 21 Similar Table 76: Participation by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Stocked supplies in preparation for an emergency 17% 10 10 Lower Did NOT report a crime to the police 80% 5 12 Similar Household member was NOT a victim of a crime 83% 11 13 Similar Mobility Used bus, rail, subway or other public transportation instead of driving 74% 1 10 Much higher Carpooled with other adults or children instead of driving alone 67% 1 15 Much higher Walked or biked instead of driving 90% 1 14 Much higher Natural Environment Made efforts to conserve water 85% 7 12 Similar Made efforts to make your home more energy efficient 74% 8 11 Similar Recycle at home 99% 1 11 Higher Built Environment Did NOT observe a code violation or other hazard in Boulder 61% 2 11 Higher NOT experiencing housing costs stress 59% 10 11 Similar Economy Purchase goods or services from a business located in Boulder 98% 1 11 Similar Economy will have positive impact on income 34% 6 13 Similar The National Citizen Survey™ 31 Percent positive Rank Number of communities in comparison Comparison to benchmark Work inside boundaries of Boulder 69% 1 11 Much higher Recreation and Wellness Used Boulder recreation centers or their services 62% 7 13 Similar Visited a neighborhood park or City park 95% 2 15 Similar Eat at least 5 portions of fruits and vegetables a day 91% 1 10 Similar Participate in moderate or vigorous physical activity 95% 1 11 Similar In very good to excellent health 79% 1 11 Similar Education and Enrichment Used Boulder public libraries or their services 68% 3 13 Similar Participated in religious or spiritual activities in Boulder 29% 8 12 Similar Attended City-sponsored event 69% 5 15 Higher Community Engagement Campaigned or advocated for an issue, cause or candidate 34% 1 11 Higher Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 23% 3 13 Similar Volunteered your time to some group/activity in Boulder 52% 2 15 Much higher Participated in a club 35% 1 12 Higher Talked to or visited with your immediate neighbors 89% 12 13 Similar Done a favor for a neighbor 75% 12 13 Similar Attended a local public meeting 22% 6 15 Similar Watched (online or on television) a local public meeting 22% 2 12 Similar Read or watch local news (via television, paper, computer, etc.) 72% 11 11 Lower Vote in local elections 88% 8 12 Similar Communities included in Front Range comparisons The communities included in Boulder’s custom comparisons are listed below along with their population according to the 2010 Census. Adams County, CO .................................................. 441,603 Arapahoe County, CO .............................................. 572,003 Arvada city, CO ....................................................... 106,433 Aurora city, CO ....................................................... 325,078 Boulder city, CO ....................................................... 97,385 Brighton city, CO ...................................................... 33,352 Broomfield city, CO .................................................. 55,889 Castle Rock town, CO ............................................... 48,231 Centennial city, CO.................................................. 100,377 Commerce City city, CO ............................................ 45,913 Dacono city, CO ......................................................... 4,152 Denver city, CO....................................................... 600,158 Edgewater city, CO .................................................... 5,170 Englewood city, CO .................................................. 30,255 Erie town, CO .......................................................... 18,135 Fort Collins city, CO ................................................. 143,986 Frederick town, CO .................................................... 8,679 Golden city, CO ........................................................ 18,867 Greeley city, CO ....................................................... 92,889 Greenwood Village city, CO ....................................... 13,925 Highlands Ranch CDP, CO ........................................ 96,713 Lakewood city, CO .................................................. 142,980 Larimer County, CO ................................................. 299,630 Littleton city, CO ...................................................... 41,737 Lone Tree city, CO ................................................... 10,218 Longmont city, CO ................................................... 86,270 Louisville city, CO ..................................................... 18,376 Monument town, CO .................................................. 5,530 Parker town, CO ...................................................... 45,297 Pueblo city, CO ....................................................... 106,595 Westminster city, CO ............................................... 106,114 Wheat Ridge city, CO ............................................... 30,166 Windsor town, CO .................................................... 18,644 The National Citizen Survey™ 32 University Communities with Populations from 50,000 to 150,000 Benchmark Comparisons Table 77: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Boulder 92% 6 47 Higher Overall image or reputation of Boulder 81% 10 38 Similar Boulder as a place to live 93% 8 42 Similar Your neighborhood as a place to live 87% 7 36 Similar Boulder as a place to raise children 83% 17 39 Similar Boulder as a place to retire 61% 22 38 Similar Overall appearance of Boulder 92% 4 40 Higher Table 78: Community Characteristics by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Overall feeling of safety in Boulder 88% 10 36 Similar In your neighborhood during the day 97% 11 40 Similar In Boulder's downtown/commercial area during the day 92% 15 38 Similar Mobility Overall ease of getting to the places you usually have to visit 69% 16 31 Similar Availability of paths and walking trails 95% 1 33 Much higher Ease of walking in Boulder 87% 3 37 Higher Ease of travel by bicycle in Boulder 87% 1 37 Much higher Ease of travel by public transportation in Boulder 63% 5 28 Higher Ease of travel by car in Boulder 39% 31 36 Lower Ease of public parking 32% 28 33 Similar Traffic flow on major streets 32% 29 37 Similar Natural Environment Quality of overall natural environment in Boulder 95% 1 33 Higher Cleanliness of Boulder 88% 5 32 Higher Air quality 81% 14 31 Similar Built Environment Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 75% 6 31 Similar Overall quality of new development in Boulder 54% 21 30 Similar Availability of affordable quality housing 8% 35 35 Much lower Variety of housing options 19% 28 29 Much lower Public places where people want to spend time 85% 2 29 Higher Economy Overall economic health of Boulder 79% 7 31 Higher Vibrant downtown/commercial area 85% 3 29 Higher Overall quality of business and service establishments in Boulder 83% 7 32 Similar Cost of living in Boulder 9% 31 31 Much lower Shopping opportunities 77% 7 31 Similar Employment opportunities 64% 7 35 Higher Boulder as a place to visit 95% 1 32 Much higher Boulder as a place to work 81% 6 37 Higher Recreation and Wellness Health and wellness opportunities in Boulder 93% 1 32 Higher Availability of affordable quality mental health care 53% 12 26 Similar Availability of preventive health services 75% 9 26 Similar Availability of affordable quality health care 65% 21 28 Similar Availability of affordable quality food 66% 19 24 Similar Recreational opportunities 95% 1 31 Much higher The National Citizen Survey™ 33 Percent positive Rank Number of communities in comparison Comparison to benchmark Fitness opportunities (including exercise classes and paths or trails, etc.) 95% 1 30 Much higher Education and Enrichment Overall opportunities for education and enrichment 92% 3 31 Higher Opportunities to participate in religious or spiritual events and activities 90% 12 22 Similar Opportunities to attend cultural/arts/music activities 87% 6 38 Higher Adult educational opportunities 85% 2 27 Higher K-12 education 90% 6 30 Higher Availability of affordable quality child care/preschool 43% 22 28 Similar Community Engagement Opportunities to participate in social events and activities 82% 3 32 Similar Neighborliness of Boulder 60% 20 30 Similar Openness and acceptance of the community toward people of diverse backgrounds 55% 25 33 Similar Opportunities to participate in community matters 77% 5 31 Similar Opportunities to volunteer 86% 4 30 Similar Table 79: Governance General Percent positive Rank Number of communities in comparison Comparison to benchmark Services provided by the City of Boulder 84% 11 47 Similar Overall customer service by Boulder employees (police, receptionists, planners, etc.) 86% 7 40 Similar Value of services for the taxes paid to Boulder 66% 8 42 Similar Overall direction that Boulder is taking 50% 28 33 Similar Job Boulder government does at welcoming citizen involvement 59% 16 35 Similar Overall confidence in Boulder government 54% 18 32 Similar Generally acting in the best interest of the community 56% 19 30 Similar Being honest 60% 12 29 Similar Treating all residents fairly 48% 23 31 Similar Services provided by the Federal Government 33% 23 29 Similar Table 80: Governance by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Police/Sheriff services 82% 13 47 Similar Fire services 96% 6 43 Similar Ambulance or emergency medical services 93% 12 33 Similar Crime prevention 70% 14 38 Similar Fire prevention and education 85% 9 33 Similar Animal control 75% 8 33 Similar Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 79% 6 29 Similar Mobility Traffic enforcement 57% 26 38 Similar Street repair 50% 11 35 Similar Street cleaning 70% 10 34 Similar Street lighting 66% 10 35 Similar Snow removal 58% 14 27 Similar Sidewalk maintenance 62% 11 34 Similar Traffic signal timing 51% 13 31 Similar Bus or transit services 80% 2 29 Higher Natural Garbage collection 89% 9 42 Similar The National Citizen Survey™ 34 Percent positive Rank Number of communities in comparison Comparison to benchmark Environment Recycling 92% 2 40 Higher Yard waste pick-up 81% 8 33 Similar Drinking water 85% 7 34 Higher Preservation of natural areas such as open space, farmlands and greenbelts 93% 1 28 Much higher Boulder open space 95% 1 29 Much higher Built Environment Storm drainage 76% 12 36 Similar Sewer services 89% 5 32 Similar Power (electric and/or gas) utility 84% 7 23 Similar Water utility billing 79% 5 26 Similar Land use, planning and zoning 51% 13 31 Similar Code enforcement (weeds, abandoned buildings, etc.) 56% 14 39 Similar Cable television 55% 10 24 Similar Economy Economic development 64% 13 32 Similar Recreation and Wellness City parks 95% 1 33 Higher Recreation programs or classes 92% 1 34 Higher Recreation centers or facilities 91% 1 32 Higher Health services 81% 8 24 Similar Education and Enrichment City-sponsored special events 84% 5 30 Similar Public library services 95% 5 37 Similar Community Engagement Public information services 82% 4 29 Similar Table 81: Participation General Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 61% 21 33 Similar Recommend living in Boulder to someone who asks 82% 27 32 Similar Remain in Boulder for the next five years 79% 24 33 Similar Contacted Boulder (in-person, phone, email or web) for help or information 42% 20 36 Similar Table 82: Participation by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Stocked supplies in preparation for an emergency 17% 26 26 Lower Did NOT report a crime to the police 80% 13 29 Similar Household member was NOT a victim of a crime 83% 26 29 Similar Mobility Used bus, rail, subway or other public transportation instead of driving 74% 5 29 Much higher Carpooled with other adults or children instead of driving alone 67% 1 29 Higher Walked or biked instead of driving 90% 2 30 Much higher Natural Environment Made efforts to conserve water 85% 8 27 Similar Made efforts to make your home more energy efficient 74% 16 27 Similar Recycle at home 99% 1 30 Higher Built Environment Did NOT observe a code violation or other hazard in Boulder 61% 9 28 Similar NOT experiencing housing costs stress 59% 28 30 Lower The National Citizen Survey™ 35 Percent positive Rank Number of communities in comparison Comparison to benchmark Economy Purchase goods or services from a business located in Boulder 98% 7 29 Similar Economy will have positive impact on income 34% 11 28 Similar Work inside boundaries of Boulder 69% 4 29 Higher Recreation and Wellness Used Boulder recreation centers or their services 62% 17 31 Similar Visited a neighborhood park or City park 95% 2 33 Higher Eat at least 5 portions of fruits and vegetables a day 91% 2 27 Similar Participate in moderate or vigorous physical activity 95% 1 28 Higher In very good to excellent health 79% 1 27 Similar Education and Enrichment Used Boulder public libraries or their services 68% 11 28 Similar Participated in religious or spiritual activities in Boulder 29% 22 22 Lower Attended City-sponsored event 69% 6 29 Higher Community Engagement Campaigned or advocated for an issue, cause or candidate 34% 7 25 Similar Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 23% 7 27 Similar Volunteered your time to some group/activity in Boulder 52% 11 30 Similar Participated in a club 35% 10 25 Similar Talked to or visited with your immediate neighbors 89% 13 30 Similar Done a favor for a neighbor 75% 19 28 Similar Attended a local public meeting 22% 9 29 Similar Watched (online or on television) a local public meeting 22% 20 29 Similar Read or watch local news (via television, paper, computer, etc.) 72% 26 29 Similar Vote in local elections 88% 6 29 Similar Communities included in University Communities with Populations from 50,000 to 150,000 comparisons The communities included in Boulder’s custom University town comparisons are listed below along with their population according to the 2010 Census. Ames city, IA ........................................................... 58,965 Ann Arbor city, MI ................................................... 113,934 Asheville city, NC ..................................................... 83,393 Auburn city, AL ........................................................ 53,380 Bellingham city, WA ................................................. 80,885 Billings city, MT ....................................................... 104,170 Bloomington city, IN ................................................ 80,405 Boulder city, CO ....................................................... 97,385 Bowling Green city, KY ............................................. 58,067 Brookline CDP, MA ................................................... 58,732 Cambridge city, MA ................................................. 105,162 Cedar Rapids city, IA ............................................... 126,326 Chapel Hill town, NC ................................................ 57,233 Clearwater city, FL .................................................. 107,685 Columbia city, MO ................................................... 108,500 Columbia city, SC .................................................... 129,272 Concord city, CA ..................................................... 122,067 Corvallis city, OR ...................................................... 54,462 Dayton city, OH ...................................................... 141,527 Denton city, TX ....................................................... 113,383 Duluth city, MN ........................................................ 86,265 Eagan city, MN ........................................................ 64,206 Eau Claire city, WI ................................................... 65,883 Edmond city, OK ...................................................... 81,405 Farmington Hills city, MI ........................................... 79,740 Flagstaff city, AZ ...................................................... 65,870 Fort Collins city, CO ................................................. 143,986 Franklin city, TN ....................................................... 62,487 Greeley city, CO ....................................................... 92,889 Greenville city, NC .................................................... 84,554 Hampton city, VA .................................................... 137,436 Hayward city, CA .................................................... 144,186 High Point city, NC .................................................. 104,371 Iowa City city, IA ..................................................... 67,862 Johnson City city, TN................................................ 63,152 Kalamazoo city, MI ................................................... 74,262 Kansas City city, KS ................................................. 145,786 Lansing city, MI ...................................................... 114,297 Las Cruces city, NM .................................................. 97,618 Lawrence city, KS..................................................... 87,643 Livermore city, CA .................................................... 80,968 Lynchburg city, VA ................................................... 75,568 The National Citizen Survey™ 36 Miami Beach city, FL ................................................ 87,779 Naperville city, IL .................................................... 141,853 Oak Park village, IL .................................................. 51,878 Peoria city, IL ......................................................... 115,007 Redwood City city, CA .............................................. 76,815 Roanoke city, VA ...................................................... 97,032 Rochester Hills city, MI ............................................. 70,995 Rock Hill city, SC ...................................................... 66,154 Rockville city, MD ..................................................... 61,209 Royal Oak city, MI .................................................... 57,236 San Rafael city, CA ................................................... 57,713 Santa Monica city, CA ............................................... 89,736 Skokie village, IL ...................................................... 64,784 Temple city, TX ........................................................ 66,102 Walnut Creek city, CA ............................................... 64,173 Wilmington city, NC ................................................. 106,476 The National Citizen Survey™ 37 The National Citizen Survey™ 38 Appendix C: Detailed Survey Methods The National Citizen Survey (The NCS™), conducted by National Research Center, Inc., was developed to provide communities an accurate, affordable and easy way to assess and interpret resident opinion about important local topics. Standardization of common questions and survey methods provide the rigor to assure valid results, and each community has enough flexibility to construct a customized version of The NCS. Results offer insight into residents’ perspectives about the community as a whole, including local amenities, services, public trust, resident participation and other aspects of the community in order to support budgeting, land use and strategic planning and communication with residents. Resident demographic characteristics permit comparison to the Census as well as comparison of results for different subgroups of residents. The City of Boulder funded this research. Please contact Sarah Huntley of the City of Boulder at Huntleys@bouldercolorado.gov if you have any questions about the survey. Survey Validity The question of survey validity has two parts: 1) how can a community be confident that the results from those who completed the questionnaire are representative of the results that would have been obtained had the survey been administered to the entire population? and 2) how closely do the perspectives recorded on the survey reflect what residents really believe or do? To answer the first question, the best survey research practices were used for the resources spent to ensure that the results from the survey respondents reflect the opinions of residents in the entire community. These practices include:  Using a mail-out/mail-back methodology, which typically gets a higher response rate than phone for the same dollars spent. A higher response rate lessens the worry that those who did not respond are different than those who did respond.  Selecting households at random within the community to receive the survey to ensure that the households selected to receive the survey are representative of the larger community.  Over-sampling multi-family housing units to improve response from hard-to-reach, lower income or younger apartment dwellers.  Selecting the respondent within the household using an unbiased sampling procedure; in this case, the “birthday method.” The cover letter included an instruction requesting that the respondent in the household be the adult (18 years old or older) who most recently had a birthday, irrespective of year of birth.  Contacting potential respondents three times to encourage response from people who may have different opinions or habits than those who would respond with only a single prompt.  Inviting response in a compelling manner (using appropriate letterhead/logos and a signature of a visible leader) to appeal to recipients’ sense of civic responsibility.  Providing a pre-addressed, postage-paid return envelope.  Offering the survey in Spanish or other language when requested by a given community.  Weighting the results to reflect the demographics of the population. The answer to the second question about how closely the perspectives recorded on the survey reflect what residents really believe or do is more complex. Resident responses to surveys are influenced by a variety of factors. For questions about service quality, residents ’ expectations for service quality play a role as well as the “objective” quality of the service provided, the way the resident perceives the entire community (that is, the context in which the service is provided), the scale on which the resident is asked to record his or her opinion and, of course, the opinion, itself, that a resident holds about the service. Similarly a resident ’s report of certain behaviors is colored by what he or she believes is the socially desirable response (e.g., reporting tolerant behaviors toward “oppressed groups,” likelihood of voting for a tax increase for services to poor people, use of alternative modes of travel to work besides the single occupancy vehicle), his or her memory of the actual behavior (if it is not a question speculating about future actions, like a vote), his or her confidence that he or she can be honest without suffering any negative consequences (thus the need for anonymity) as well as the actual behavior itself. How closely survey results come to recording the way a person really feels or behaves often is measured by the coincidence of reported behavior with observed current behavior (e.g., driving habits), reported intentions to behave with observed future behavior (e.g., voting choices) or reported opinions about current community quality The National Citizen Survey™ 39 with objective characteristics of the community (e.g., feelings of safety correlated with rates of crime). There is a body of scientific literature that has investigated the relationship between reported behaviors and actual behaviors. Well-conducted surveys, by and large, do capture true respondent behaviors or intentions to act with great accuracy. Predictions of voting outcomes tend to be quite accurate using survey research, as do reported behaviors that are not about highly sensitive issues (e.g., family abuse or other illegal or morally sanctioned activities). For self-reports about highly sensitive issues, statistical adjustments can be made to correct for the respondents’ tendency to report what they think the “correct” response should be. Research on the correlation of resident opinion about service quality and “objective” ratings of service quality vary, with some showing stronger relationships than others. NRC’s own research has demonstrated that residents who report the lowest ratings of street repair live in communities with objectively worse street conditions than those who report high ratings of street repair (based on road quality, delay in street repair, number of road repair employees). Similarly, the lowest rated fire services appear to be “objectively” worse than the highest rated fire services (expenditures per capita, response time, “professional” status of firefighters, breadth of services and training provided). Resident opinion commonly reflects objective performance data but is an important measure on its own. NRC principals have written, “If you collect trash three times a day but residents think that your trash haul is lousy, you still have a problem.” Selecting Survey Recipients “Sampling” refers to the method by which households were chosen to receive the survey. All households within the City of Boulder were eligible to participate in the survey. A list of all households within the zip codes serving Boulder was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Boulder households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file (updated on a quarterly basis) and addresses located outside of the City of Boulder boundaries were removed from consideration. Each address identified as being within City boundaries was further identified as being within one of ten geographic sub areas of Boulder. To choose the 6,000 survey recipients, a systematic sampling method was applied to the list of households previously screened for geographic location. Systematic sampling is a procedure whereby a complete list of all possible households is culled, selecting every Nth one, giving each eligible household a known probability of selection, until the appropriate number of households is selected. Multi-family housing units were selected at a higher rate as residents of this type of housing typically respond at lower rates to surveys than do those in single- family housing units. Figure 1 displays a map of the households selected to receive the survey. In general, because of the random sampling techniques used, the displayed sampling density will closely mirror the overall housing unit density (which may be different from the population density). While the theory of probability assumes no bias in selection, there may be some minor variations in practice (meaning, an area with only 15% of the housing units might be selected at an actual rate that is slightly above or below that). An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete th e questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the cover letter accompanying the questionnaire. In addition to the scientific, random selection of households, a link to an online “opt-in” survey was publicized and posted to the City of Boulder website. This opt-in survey was identical to the scientific survey and open to all City residents. The data presented in this report exclude the opt-in survey data. These data can be found in the Supplemental Online Survey Results provided under separate cover. The National Citizen Survey™ 40 Figure 1: Location of Survey Recipients The National Citizen Survey™ 41 Survey Administration and Response Selected households received three mailings, one week apart, beginning on September 14, 2018. For the 3,000 households that were selected to receive the surveys via mail with mail or web options for completion; the first mailing was a prenotification postcard announcing the upcoming survey. The next mailing contained a letter from the Mayor inviting the household to participate, a questionnaire and a postage-paid return envelope. The final mailing contained a reminder letter, another survey and a postage-paid return envelope. The second cover letter asked those who had not completed the survey to do so and those who had already done so to refrain from turning in another survey. The remaining 3,000 households had the option to complete the survey online only. Their mailed invitations were sent on the same schedule as the 3,000 households that had the option to complete the survey via mail or web. The first mailing was a postcard announcing the upcoming survey, the next mailing contained a letter from the Mayor and the final mailing was another postcard. All mailings for the web-only sample contained the web link. All mailings also contained 6-digit codes for the survey recipients to enter online to prevent any duplicate responses. The survey was available in Spanish. All cover letters contained paragraphs in Spanish instructing participants to complete the Spanish version of the survey online; respondents could opt to take the survey online in their language of preference. The City of Boulder chose to augment their administration of The NCS with several additional services, including demographic subgroup comparisons, geographic subgroup comparisons and custom benchmark comparisons. The results of these additional services have been provided under separate cover. Completed surveys were collected over the following seven weeks. The online “opt-in” survey became available to all residents on October 19, 2018 and remained open for two weeks. About 2% 1of the 6,000 survey invitations mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 5,876 households that received the survey, 1,260 completed the survey, providing an overall response rate of 21%. Of the 1,260 completed surveys, one was completed in Spanish and 702 were completed online. Additionally, responses were tracked by area; response rates by geographic area ranged from 14% to 31%. The response rate(s) were/was calculated using AAPOR’s response rate #22 for mailed surveys of unnamed persons. Additionally, 241opt-in residents completed the online opt-in survey; results of the opt-in survey can be found in the Supplemental Online Survey Results report provided under separate cover. Table 83: Survey Response Rates by Geographic Area Central Boulder North Central Boulder South Colorado University Cross- roads East Boulder Gun- barrel North Boulder Palo Park South Boulder Southeast Boulder Overall Total sample used 1,049 504 299 539 169 615 645 180 771 1,229 6,000 I=Complete Interviews 231 73 39 72 38 131 198 36 211 206 1,235 P=Partial Interviews 2 4 0 2 0 2 2 1 6 6 25 R=Refusal and break off 0 0 0 0 0 0 0 0 0 0 0 NC=Non Contact 0 0 0 0 0 0 0 0 0 0 0 O=Other 0 0 0 0 0 0 0 0 0 0 0 UH=Unknown household 0 0 0 0 0 0 0 0 0 0 0 UO=Unknown other 781 422 254 456 127 464 436 136 542 998 4,616 Response rate: (I+P)/(I+P) + (R+NC+O) + (UH+UO) 23% 15% 13% 14% 23% 22% 31% 21% 29% 18% 21% Confidence Intervals It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions.3 1 It is likely that the number of ineligible households was higher than the numbers available for the report. Response rates may have been slightly higher if so. 2 See AAPOR’s Standard Definitions here: http://www.aapor.org/Standards-Ethics/Standard-Definitions-(1).aspx for more information 3 A 95% confidence interval indicates that for every 100 random samples of this many residents, 95 of the confidence intervals created will include the “true” population response. This theory is applied in practice to mean that the “true” perspective of the target population lies within the confidence interval created for a single survey. For example, if 75% of residents rate a service as “excellent” or “good,” then the 4% margin of error (for the 95% confidence interval) indicates that the range of likely responses for the entire community is between 71% and 79%. This source of uncertainty is called sampling error. In addition to sampling error, other sources of error may affect any survey, The National Citizen Survey™ 42 The margin of error for the City of Boulder survey is no greater than plus or minus three percentage points around any given percent reported for all respondents (1,260 completed surveys). For subgroups of responses, the margin of error increases because the number of respondents for the subgroup is smaller. Survey Processing (Data Entry) Upon receipt, completed surveys were assigned a unique identification number. Additionally, each survey was reviewed and “cleaned” as necessary. For example, a question may have asked a respondent to pick two items out of a list of five, but the respondent checked three; in this case, NRC would use protocols to randomly choose two of the three selected items for inclusion in the dataset. All surveys then were entered twice into an electronic dataset; any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. NRC used SurveyGizmo, a web-based survey and analytics platform, to collect the online survey data. Use of an online system means all collected data are entered into the dataset when the respondents submit the surveys. Skip patterns are programmed into system so respondents are automatically “skipped” to the appropriate question based on the individual responses being given. Online programming also allows for more rigid control of the data format, making extensive data cleaning unnecessary. A series of quality control checks were also performed in order to ensure the integrity of the web data. Steps may include and not be limited to reviewing the data for clusters of repeat IP addresses and time stamps (indicating duplicate responses) and removing empty submissions (questionnaires submitted with no questions answered). including the non-response of residents with opinions different from survey responders. Though standardized on The NCS, on other surveys, differences in question wording, order, translation and data entry, as examples, can lead to somewhat varying results. The National Citizen Survey™ 43 Survey Data Weighting For the scientific (probability) survey the demographic characteristics of the survey respondents were compared to those found in the 2010 Census and American Community Survey estimates for adults in the City of Boulder. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were housing tenure, housing unit type, ethnicity and race and sex and age. No adjustments were made for design effects. The results of the weighting scheme are presented in the following table. Table 84: Boulder, CO 2018 Weighting Table Characteristic 2010 Census Unweighted Data Weighted Data Housing Rent home 52% 30% 51% Own home 48% 70% 49% Detached unit* 46% 55% 46% Attached unit* 54% 45% 54% Race and Ethnicity White 89% 91% 89% Not white 11% 9% 11% Not Hispanic 93% 95% 94% Hispanic 7% 5% 6% White alone, not Hispanic 85% 87% 85% Hispanic and/or other race 15% 13% 15% Sex and Age Female 48% 54% 48% Male 52% 46% 52% 18-34 years of age 49% 18% 47% 35-54 years of age 28% 30% 28% 55+ years of age 23% 52% 24% Females 18-34 22% 9% 21% Females 35-54 14% 17% 14% Females 55+ 12% 28% 13% Males 18-34 27% 9% 26% Males 35-54 14% 12% 14% Males 55+ 11% 25% 12% AREA Central Boulder North 17% 18% 21% Central Boulder South 8% 6% 7% Colorado University 4% 3% 4% Crossroads 8% 6% 7% East Boulder 3% 3% 2% Gunbarrel 11% 11% 11% North Boulder 12% 16% 13% Palo Park 3% 3% 3% South Boulder 14% 17% 15% Southeast Boulder 19% 17% 18% * U.S. Census Bureau, 2011-2015 American Community Survey 5-Year Estimates Survey Data Analysis and Reporting The survey dataset was analyzed using the Statistical Package for the Social Sciences (SPSS). For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe,” “essential” and “very important,” etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in Appendix A. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses The National Citizen Survey™ 44 from respondents who had an opinion about a specific item. When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. The data for the opt-in survey are presented separately in the report titled Supplemental Online Survey Results. The National Citizen Survey™ 45 Appendix D: Survey Materials Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 CITY OF BOULDER OFFICE OF THE CITY COUNCIL Mayor Suzanne Jones Mayor ProTem Aaron Brockett Council Members: Cindy Carlisle, Jill Adler Grano, Lisa Morzel, Mirabai Kuk Nagle, Sam Weaver, Bob Yates, Mary D. Young P.O. Box 791 ∙ Boulder, Colorado 80306-0791 ∙ www.bouldercolorado.gov ∙ (303) 441-3002 ∙ Fax (303) 441-4478 September 2018 Dear City of Boulder Resident: Please help us shape the future of Boulder! You have been selected at random to participate in the 2018 Boulder Community Survey. Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Boulder make decisions that affect our City. A few things to remember:  Your responses are completely anonymous.  In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey.  You can complete the survey online. Just go to: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found in the upper right- hand corner of this page. If you have any questions about the survey please call 303-441-4441. Thank you for your time and participation! Sincerely, Estimado Residente de la Ciudad de Boulder: ¡Por favor ayúdenos a moldear el futuro de Boulder! Usted ha sido seleccionado al azar para participar en la Encuesta de Ciudadanos de Boulder del 2018. Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiría completar la encuesta en español, por favor siga las instrucciones abajo para acceder a la encuesta en español por medio de la red. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Boulder tomar decisiones que afectarán a nuestra ciudad. Algunas cosas para recordar:  Sus respuestas son completamente anónimas.  Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta. También puede completar la encuesta en español en línea. Visite: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. Puede se encuentra la contraseña en la esquina derecho superior de esta página. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta por favor llame al 303-441 -4349. ¡Gracias por su tiempo y participación! Atentamente, Suzanne Jones Mayor CITY OF BOULDER OFFICE OF THE CITY COUNCIL Mayor Suzanne Jones Mayor ProTem Aaron Brockett Council Members: Cindy Carlisle, Jill Adler Grano, Lisa Morzel, Mirabai Kuk Nagle, Sam Weaver, Bob Yates, Mary D. Young P.O. Box 791 ∙ Boulder, Colorado 80306-0791 ∙ www.bouldercolorado.gov ∙ (303) 441-3002 ∙ Fax (303) 441-4478 September 2018 Dear City of Boulder Resident: Here’s a second chance if you haven’t already responded to the 2018 Boulder Community Survey! (If you completed it and sent it back, we thank you for your time and ask you to recycle this survey. Please do not respond twice.) Please help us shape the future of Boulder! You have been selected at random to participate in the 2018 Boulder Community Survey. Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Boulder make decisions that affect our City. A few things to remember:  Your responses are completely anonymous.  In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey.  You can complete the survey online. Just go to: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found in the upper right- hand corner of this page. If you have any questions about the survey please call 303-441-4441. Thank you for your time and participation! Sincerely, Estimado Residente de la Ciudad de Boulder: ¡Aquí tiene una segunda oportunidad si usted aún no ha respondido a la Encuesta de Ciudadanos de Boulder del 2018! (Si usted la completó y la devolvió, le damos las gracias por su tiempo y le pedimos que recicle esta encuesta. Por favor no responda dos veces.) ¡Por favor ayúdenos a moldear el futuro de Boulder! Usted ha sido seleccionado al azar para participar en la Encuesta de Ciudadanos de Boulder del 2018. Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiría completar la encuesta en español, por favor siga las instrucciones abajo para acceder a la encuesta en español por medio de la red. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Boulder tomar decisiones que afectarán a nuestra ciudad. Algunas cosas para recordar:  Sus respuestas son completamente anónimas.  Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta. También puede completar la encuesta en español en línea. Visite: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. Puede se encuentra la contraseña en la esquina derecho superior de esta página. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta por favor llame al 303-441 -4349. ¡Gracias por su tiempo y participación! Atentamente, Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 CITY OF BOULDER OFFICE OF THE CITY COUNCIL Mayor Suzanne Jones Mayor ProTem Aaron Brockett Council Members: Cindy Carlisle, Jill Adler Grano, Lisa Morzel, Mirabai Kuk Nagle, Sam Weaver, Bob Yates, Mary D. Young P.O. Box 791 ∙ Boulder, Colorado 80306-0791 ∙ www.bouldercolorado.gov ∙ (303) 441-3002 ∙ Fax (303) 441-4478 September 2018 Dear City of Boulder Resident: Please help us shape the future of Boulder! You have been selected at random to participate in the 2018 Boulder Community Survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Boulder make decisions that affect our City. A few things to remember:  Your responses are completely anonymous.  In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey.  Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found in the upper right- hand corner of this page. If you have any questions about the survey please call 303-441-4441. Thank you for your time and participation! Sincerely, Estimado Residente de la City de Boulder: ¡Por favor ayúdenos a moldear el futuro de Boulder! Usted ha sido seleccionado al azar para participar en la Encuesta de Ciudadanos de Boulder del 2018. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Boulder tomar decisiones que afectarán a nuestro City. Algunas cosas para recordar:  Sus respuestas son completamente anónimas.  Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta.  También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. Puede se encuentra la contraseña en la esquina derecho superior de esta página. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta por favor llame al 303-441-4349. ¡Gracias por su tiempo y participación! Atentamente, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2018 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2018 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2018 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2018 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2018 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2018 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2018 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: http://bit.ly/bouldersurvey2018 and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2018 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: http://bit.ly/bouldersurvey2018 e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 The City of Boulder 2018 Community Survey Page 1 of 5 Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a birthday. The adult’s year of birth does not matter. Please select the response (by circling the number or checking the box) that most closely represents your opinion for each question. Your responses are anonymous and will be reported in group form only. 1. Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Don’t know Boulder as a place to live ................................................................................... 1 2 3 4 5 Your neighborhood as a place to live................................................................. 1 2 3 4 5 Boulder as a place to raise children ................................................................... 1 2 3 4 5 Boulder as a place to work ................................................................................. 1 2 3 4 5 Boulder as a place to visit ................................................................................... 1 2 3 4 5 Boulder as a place to retire ................................................................................ 1 2 3 4 5 The overall quality of life in Boulder ................................................................. 1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don’t know Overall feeling of safety in Boulder .................................................................... 1 2 3 4 5 Overall ease of getting to the places you usually have to visit ............................ 1 2 3 4 5 Quality of overall natural environment in Boulder ............................................ 1 2 3 4 5 Overall “built environment” of Boulder (including overall design, buildings, parks and transportation systems) .................................................. 1 2 3 4 5 Health and wellness opportunities in Boulder ................................................... 1 2 3 4 5 Overall opportunities for education and enrichment......................................... 1 2 3 4 5 Overall economic health of Boulder .................................................................. 1 2 3 4 5 Sense of community ........................................................................................... 1 2 3 4 5 Overall image or reputation of Boulder ............................................................. 1 2 3 4 5 3. Please indicate how likely or unlikely you are to do each of the following: Very Somewhat Somewhat Very Don’t likely likely unlikely unlikely know Recommend living in Boulder to someone who asks .............................. 1 2 3 4 5 Remain in Boulder for the next five years .............................................. 1 2 3 4 5 4. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don’t safe safe nor unsafe unsafe unsafe know In your neighborhood during the day................................... 1 2 3 4 5 6 In Boulder’s downtown/commercial area during the day ............................................................ 1 2 3 4 5 6 5. Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don’t know Traffic flow on major streets .............................................................................. 1 2 3 4 5 Ease of public parking ........................................................................................ 1 2 3 4 5 Ease of travel by car in Boulder ......................................................................... 1 2 3 4 5 Ease of travel by public transportation in Boulder............................................. 1 2 3 4 5 Ease of travel by bicycle in Boulder ................................................................... 1 2 3 4 5 Ease of walking in Boulder ................................................................................. 1 2 3 4 5 Availability of paths and walking trails .............................................................. 1 2 3 4 5 Air quality .......................................................................................................... 1 2 3 4 5 Cleanliness of Boulder ....................................................................................... 1 2 3 4 5 Overall appearance of Boulder .......................................................................... 1 2 3 4 5 Public places where people want to spend time ................................................. 1 2 3 4 5 Variety of housing options ................................................................................. 1 2 3 4 5 Availability of affordable quality housing .......................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) .......... 1 2 3 4 5 Recreational opportunities ................................................................................. 1 2 3 4 5 Availability of affordable quality food ................................................................ 1 2 3 4 5 Availability of affordable quality health care ..................................................... 1 2 3 4 5 Availability of preventive health services ........................................................... 1 2 3 4 5 Availability of affordable quality mental health care ......................................... 1 2 3 4 5 Ability to start or grow a business ...................................................................... 1 2 3 4 5 The National Citizen Survey™ • © 2001-2018 National Research Center, Inc. Page 2 of 5 6. Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don’t know Availability of affordable quality child care/preschool ...................................... 1 2 3 4 5 K-12 education .................................................................................................. 1 2 3 4 5 Adult educational opportunities ......................................................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities ...................................... 1 2 3 4 5 Opportunities to participate in religious or spiritual events and activities ......... 1 2 3 4 5 Employment opportunities ................................................................................ 1 2 3 4 5 Shopping opportunities ...................................................................................... 1 2 3 4 5 Cost of living in Boulder .................................................................................... 1 2 3 4 5 Overall quality of business and service establishments in Boulder ..................... 1 2 3 4 5 Vibrant downtown/commercial area ................................................................ 1 2 3 4 5 Overall quality of new development in Boulder ................................................ 1 2 3 4 5 Opportunities to participate in social events and activities ................................ 1 2 3 4 5 Opportunities to volunteer ................................................................................. 1 2 3 4 5 Opportunities to participate in community matters .......................................... 1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds ....................................................................................... 1 2 3 4 5 Neighborliness of residents in Boulder ............................................................... 1 2 3 4 5 7. Please indicate whether or not you have done each of the following in the last 12 months. No Yes Made efforts to conserve water ................................................................................................................................1 2 Made efforts to make your home more energy efficient ..........................................................................................1 2 Observed a code violation or other hazard in Boulder (weeds, abandoned buildings, etc.).....................................1 2 Household member was a victim of a crime in Boulder ..........................................................................................1 2 Reported a crime to the police in Boulder ...............................................................................................................1 2 Stocked supplies in preparation for an emergency ..................................................................................................1 2 Campaigned or advocated for an issue, cause or candidate ....................................................................................1 2 Contacted the City of Boulder (in-person, phone, email or web) for help or information .......................................1 2 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion ...............................1 2 Made efforts to reduce your energy consumption ...................................................................................................1 2 8. In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a 2-4 times Once a month Not week or more a month or less at all Used Boulder recreation centers or their services .............................................................. 1 2 3 4 Visited a neighborhood park or City park ......................................................................... 1 2 3 4 Used Boulder public libraries or their services ................................................................... 1 2 3 4 Participated in religious or spiritual activities in Boulder ................................................... 1 2 3 4 Attended a City-sponsored event ....................................................................................... 1 2 3 4 Used bus, rail, subway or other public transportation instead of driving ........................... 1 2 3 4 Carpooled with other adults or children instead of driving alone ...................................... 1 2 3 4 Walked or biked instead of driving .................................................................................... 1 2 3 4 Volunteered your time to some group/activity in Boulder ................................................ 1 2 3 4 Participated in a club ......................................................................................................... 1 2 3 4 Talked to or visited with your immediate neighbors ......................................................... 1 2 3 4 Done a favor for a neighbor ............................................................................................... 1 2 3 4 Visited open space and mountain parks ............................................................................ 1 2 3 4 9. Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a 2-4 times Once a month Not week or more a month or less at all Attended a local public meeting ........................................................................................ 1 2 3 4 Watched (online or on television) a local public meeting ................................................... 1 2 3 4 The City of Boulder 2018 Community Survey Page 3 of 5 10. Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don’t know Police/Sheriff services ........................................................................................ 1 2 3 4 5 Fire services ........................................................................................................ 1 2 3 4 5 Ambulance or emergency medical services ....................................................... 1 2 3 4 5 Crime prevention ............................................................................................... 1 2 3 4 5 Fire prevention and education ........................................................................... 1 2 3 4 5 Traffic enforcement ........................................................................................... 1 2 3 4 5 Street repair ....................................................................................................... 1 2 3 4 5 Street cleaning ................................................................................................... 1 2 3 4 5 Street lighting ..................................................................................................... 1 2 3 4 5 Snow removal .................................................................................................... 1 2 3 4 5 Sidewalk maintenance ....................................................................................... 1 2 3 4 5 Traffic signal timing ........................................................................................... 1 2 3 4 5 Bus or transit services ......................................................................................... 1 2 3 4 5 Garbage collection ............................................................................................. 1 2 3 4 5 Recycling ........................................................................................................... 1 2 3 4 5 Yard waste pick-up ............................................................................................ 1 2 3 4 5 Storm drainage .................................................................................................. 1 2 3 4 5 Drinking water ................................................................................................... 1 2 3 4 5 Sewer services .................................................................................................... 1 2 3 4 5 Power (electric and/or gas) utility ...................................................................... 1 2 3 4 5 Water utility billing ............................................................................................ 1 2 3 4 5 City parks ........................................................................................................... 1 2 3 4 5 Recreation programs or classes .......................................................................... 1 2 3 4 5 Recreation centers or facilities ........................................................................... 1 2 3 4 5 Land use, planning and zoning .......................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Animal control ................................................................................................... 1 2 3 4 5 Economic development ..................................................................................... 1 2 3 4 5 Health services ................................................................................................... 1 2 3 4 5 Public library services ........................................................................................ 1 2 3 4 5 Public information services ................................................................................ 1 2 3 4 5 Cable television .................................................................................................. 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ............................................. 1 2 3 4 5 Preservation of natural areas such as open space, farmlands and greenbelts ..... 1 2 3 4 5 Boulder open space ............................................................................................ 1 2 3 4 5 City-sponsored special events ............................................................................ 1 2 3 4 5 Overall customer service by Boulder employees (police, receptionists, planners, etc.) .............................................................................. 1 2 3 4 5 11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know The City of Boulder ........................................................................................... 1 2 3 4 5 The Federal Government .................................................................................. 1 2 3 4 5 12. Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don’t know The value of services for the taxes paid to Boulder ............................................ 1 2 3 4 5 The overall direction that Boulder is taking....................................................... 1 2 3 4 5 The job Boulder government does at welcoming citizen involvement .............. 1 2 3 4 5 Overall confidence in Boulder government ....................................................... 1 2 3 4 5 Generally acting in the best interest of the community ..................................... 1 2 3 4 5 Being honest ....................................................................................................... 1 2 3 4 5 Treating all residents fairly ................................................................................ 1 2 3 4 5 Gathering feedback from residents on new policies or programs ...................... 1 2 3 4 5 The National Citizen Survey™ • © 2001-2018 National Research Center, Inc. Page 4 of 5 13. Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Very Somewhat Not at all Essential important important important Overall feeling of safety in Boulder .................................................................................... 1 2 3 4 Overall ease of getting to the places you usually have to visit ............................................ 1 2 3 4 Quality of overall natural environment in Boulder ............................................................ 1 2 3 4 Overall “built environment” of Boulder (including overall design, buildings, parks and transportation systems) ................................................................. 1 2 3 4 Health and wellness opportunities in Boulder ................................................................... 1 2 3 4 Overall opportunities for education and enrichment ......................................................... 1 2 3 4 Overall economic health of Boulder .................................................................................. 1 2 3 4 Sense of community ........................................................................................................... 1 2 3 4 14. How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very Somewhat Not at all Don’t likely Likely likely likely know City of Boulder website (www.bouldercolorado.gov) .............................. 1 2 3 4 5 City of Boulder Facebook Page............................................................... 1 2 3 4 5 City of Boulder Twitter ........................................................................... 1 2 3 4 5 City of Boulder NextDoor neighborhood postings ................................. 1 2 3 4 5 City of Boulder online video (e.g., YouTube, Vimeo, webstreaming) .... 1 2 3 4 5 Be Heard Boulder (www.beheardboulder.org) ....................................... 1 2 3 4 5 Boulder Daily Camera ................................................................................. 1 2 3 4 5 The Colorado Daily ..................................................................................... 1 2 3 4 5 Boulder Weekly ........................................................................................... 1 2 3 4 5 Inserts in the water utility bill.................................................................. 1 2 3 4 5 Mailings to your home address ............................................................... 1 2 3 4 5 Listservs (where you sign up to be part of a group receiving emails from the city) ............................................................................ 1 2 3 4 5 Community Newsletter ........................................................................... 1 2 3 4 5 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) .......... 1 2 3 4 5 15. Please rate to what extent you agree or disagree with the following statements. Strongly Neither agree Strongly agree Agree nor disagree Disagree disagree I feel included in the Boulder community ............................................... 1 2 3 4 5 I inform myself about major issues in the City of Boulder ...................... 1 2 3 4 5 I take the initiative to share my views with elected officials or city staff .. 1 2 3 4 5 Boulder’s City Council implements policies that reflect my values ......... 1 2 3 4 5 Boulder’s City Council considers my input, when I give it, before making most decisions ......................................................................... 1 2 3 4 5 My input, when I give it, is reflected in staff summaries and recommendations to Council, boards or commissions and other City leaders .......................................................................................... 1 2 3 4 5 The City of Boulder 2018 Community Survey Page 5 of 5 Our last questions are about you and your household. Again, all of your responses to this survey are completely anonymous and will be reported in group form only. D1. How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Recycle at home ............................................................................................. 1 2 3 4 5 Purchase goods or services from a business located in Boulder ...................... 1 2 3 4 5 Eat at least 5 portions of fruits and vegetables a day ...................................... 1 2 3 4 5 Participate in moderate or vigorous physical activity ..................................... 1 2 3 4 5 Read or watch local news (via television, paper, computer, etc.) ................... 1 2 3 4 5 Vote in local elections ..................................................................................... 1 2 3 4 5 D2. Would you say that in general your health is:  Excellent  Very good  Good  Fair  Poor D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:  Very positive  Somewhat positive  Neutral  Somewhat negative  Very negative D4. What is your employment status?  Working full time for pay  Working part time for pay  Unemployed, looking for paid work  Unemployed, not looking for paid work  Fully retired D5. Do you work inside the boundaries of Boulder?  Yes, outside the home  Yes, from home  No D6. How many years have you lived in Boulder?  Less than 2 years  11-20 years  2-5 years  More than 20 years  6-10 years D7. Which best describes the building you live in?  One family house detached from any other houses  Building with two or more homes (duplex, townhome, apartment or condominium)  Mobile home  Other D8. Is this house, apartment or mobile home...  Rented  Owned D9. About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners’ association (HOA) fees)?  Less than $300 per month  $300 to $599 per month  $600 to $999 per month  $1,000 to $1,499 per month  $1,500 to $2,499 per month  $2,500 or more per month D10. Do any children 17 or under live in your household?  No  Yes D11. Are you or any other members of your household aged 65 or older?  No  Yes D12. How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)  Less than $25,000  $25,000 to $49,999  $50,000 to $99,999  $100,000 to $149,999  $150,000 or more Please respond to both questions D13 and D14: D13. Are you Spanish, Hispanic or Latino?  No, not Spanish, Hispanic or Latino  Yes, I consider myself to be Spanish, Hispanic or Latino D14. What is your race? (Mark one or more races to indicate what race you consider yourself to be.)  American Indian or Alaskan Native  Asian, Asian Indian or Pacific Islander  Black or African American  White  Other D15. In which category is your age?  18-24 years  55-64 years  25-34 years  65-74 years  35-44 years  75 years or older  45-54 years D16. What is your sex?  Female  Male  Other D17. Do you consider a cell phone or land line your primary telephone number?  Cell  Land line  Both Thank you for completing this survey. Please return the completed survey in the postage-paid envelope to: National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO.94 City of Boulder PO Box 791 Boulder, CO 80306