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Community Survey Results 2016 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Trends over Time 2016 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report discusses trends over time, comparing the 2016 ratings for the City of Boulder to its previous survey results in 1987, 1989, 1993, 1995, 1997, 2001, 2007, 2011 and 2014 . Additional reports and technical appendices are available under separate cover. Trend data for Boulder represent important comparison data and should be examined for improvements or declines. Deviations from stable trends over time, especially, represent opportunities for understanding how local policies, programs or public information may have affected residents’ opinions. Meaningful differences between survey years have been noted within the following tables as being “higher” or “lower” if the differences are greater than four points on the 100-point scale between the 2014 and 2016 surveys, otherwise the comparison between 2014 and 2016 are noted as being “similar.” 2016 was the first year Boulder conducted The NCS. Prior to 2016, the surveys NRC conducted for Boulder were custom citizen surveys, and there were some differences in question wording and in question response scales. Therefore, differences between past surveys and 2016 ratings should be reviewed cautiously, and may be areas for watchful waiting. Once Boulder conducts another iteration of The NCS, ratings will be more directly comparable. The National Citizen Survey™ 2 Table 1: Community Characteristics General Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Overall quality of life 67 74 73 72 52 78 78 78 80 Similar Higher Overall image NA NA NA NA NA NA NA NA 74 NA Higher Place to live NA NA NA NA NA NA NA NA 83 NA Similar Neighborhood NA NA NA NA NA NA NA NA 80 NA Similar Place to raise children NA NA NA 64 NA 71 NA NA 76 Higher Similar Place to retire NA NA NA NA NA 62 NA NA 64 Similar Similar Overall appearance NA NA NA NA NA NA NA NA 78 NA Higher Table 2: Community Characteristics by Facet Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Safety Overall feeling of safety NA NA NA NA NA NA NA NA 78 NA Similar Safe in neighborhood NA NA NA NA 79 NA NA 92 95 Similar Similar Safe downtown/commercial area NA NA NA NA NA NA NA 89 87 Similar Similar Mobility Overall ease of travel NA NA NA NA NA NA NA 62 64 Similar Similar Paths and walking trails NA NA NA 73 NA NA NA NA 85 Higher Much higher Ease of walking NA NA NA NA NA 76 NA NA 78 Similar Higher Travel by bicycle NA NA NA 72 NA NA NA NA 78 Higher Much higher Travel by public transportation NA NA NA NA NA NA NA NA 60 NA Higher Travel by car NA NA NA NA NA NA NA NA 43 NA Lower Public parking NA NA NA NA NA NA NA NA 36 NA Lower Traffic flow NA NA NA NA NA NA NA 40 35 Lower Lower Natural Environment Overall natural environment NA NA NA NA NA NA NA 81 87 Higher Higher Cleanliness NA NA NA NA NA NA NA NA 75 NA Higher Air quality NA NA NA 53 NA NA NA NA 74 Higher Similar Built Environment Overall built environment NA NA NA NA NA NA NA NA 65 NA Similar New development in Boulder NA NA NA NA NA NA 54 54 50 Similar Similar Affordable quality housing NA NA NA 39 NA NA NA NA 15 Lower Much lower Housing options NA NA NA NA NA NA 46 34 27 Lower Much lower Public places NA NA NA NA NA NA NA NA 73 NA Higher Economy Overall economic health NA NA NA NA NA NA NA NA 73 NA Higher Vibrant downtown/commercial area NA NA NA NA NA NA NA NA 76 NA Much higher Business and services NA NA NA NA NA NA NA NA 70 NA Higher Cost of living NA NA NA NA NA NA NA NA 20 NA Much lower Shopping opportunities NA 73 68 57 NA 68 69 65 72 Higher Higher Employment opportunities NA NA NA 61 NA 52 51 48 55 Higher Higher The National Citizen Survey™ 3 Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Place to visit NA NA NA NA NA NA NA NA 87 NA Much higher Place to work NA NA NA NA NA NA 67 66 73 Higher Higher Recreation and Wellness Health and wellness NA NA NA NA NA NA NA NA 85 NA Much higher Mental health care NA NA NA NA NA NA NA NA 52 NA Similar Preventive health services NA NA NA NA NA NA NA NA 66 NA Similar Health care NA NA NA NA NA NA NA NA 59 NA Similar Food NA NA NA NA NA NA NA NA 65 NA Similar Recreational opportunities NA NA NA 80 NA 82 NA NA 88 Higher Much higher Fitness opportunities NA NA NA NA NA NA NA NA 88 NA Much higher Education and Enrichment Religious or spiritual events and activities NA NA NA NA NA NA NA NA 77 NA Similar Cultural/arts/music activities NA 70 69 67 56 70 72 69 75 Higher Much higher Adult education NA NA NA NA NA NA NA NA 74 NA Higher K-12 education NA NA NA 58 NA 65 NA NA 77 Higher Higher Child care/preschool NA NA NA NA NA NA NA NA 47 NA Similar Community Engagement Social events and activities NA NA NA NA NA NA NA NA 72 NA Higher Neighborliness NA NA NA NA NA NA NA NA 58 NA Similar Openness and acceptance NA NA NA NA NA NA NA 56 54 Similar Similar Opportunities to participate in community matters NA NA NA NA NA NA NA NA 66 NA Similar Opportunities to volunteer NA NA NA NA NA NA NA NA 77 NA Higher Table 3: Governance General Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Services provided by Boulder NA 49 45 48 NA NA NA NA 67 Higher Similar Customer service NA NA NA 61 NA 66 69 NA 68 Similar Similar Value of services for taxes paid NA NA NA NA NA NA NA NA 56 NA Similar Overall direction NA 41 36 40 NA 46 52 54 44 Lower Similar Welcoming citizen involvement NA NA NA NA NA 43 57 54 51 Similar Similar Confidence in City government NA NA NA NA NA NA NA NA 45 NA Similar Acting in the best interest of Boulder NA NA NA NA NA NA NA NA 47 NA Similar Being honest NA NA NA NA NA NA NA NA 51 NA Similar Treating all residents fairly NA NA NA NA NA NA NA NA 45 NA Similar Services provided by the Federal Government NA NA NA NA NA NA NA NA 47 NA Similar The National Citizen Survey™ 4 Table 4: Governance by Facet Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Safety Police NA NA NA NA 67 61 61 NA 69 Higher Similar Fire NA NA NA 67 70 70 73 NA 83 Higher Similar Ambulance/EMS NA NA NA NA 68 68 71 67 79 Higher Similar Crime prevention NA NA NA NA NA NA NA 62 64 Similar Similar Fire prevention NA NA NA NA NA NA 55 54 72 Higher Similar Animal control NA NA NA NA 55 NA NA NA 62 Higher Similar Emergency preparedness NA NA NA NA NA NA NA 57 67 Higher Higher Mobility Traffic enforcement 52 49 47 47 50 57 58 55 53 Similar Similar Street repair 41 41 43 45 41 42 48 44 46 Similar Similar Street cleaning 55 49 54 55 NA 56 56 54 58 Higher Similar Street lighting 56 52 54 53 39 58 56 52 59 Higher Similar Snow removal 46 59 56 62 NA 51 54 46 50 Higher Similar Sidewalk maintenance NA NA NA 56 NA 61 61 55 56 Similar Similar Traffic signal timing NA NA NA NA 40 NA NA NA 47 Higher Similar Bus or transit services NA NA NA NA NA NA NA NA 70 NA Much higher Natural Environment Garbage collection NA NA NA NA 62 NA NA NA 76 Higher Similar Recycling NA NA NA 65 47 69 73 71 79 Higher Higher Yard waste pick-up NA NA NA NA NA NA NA NA 70 NA Similar Drinking water NA NA NA 58 59 64 67 NA 76 Higher Higher Natural areas preservation NA NA NA NA NA NA NA NA 80 NA Much higher Open space NA NA NA 78 NA NA NA NA 84 Higher Much higher Built Environment Storm drainage NA NA NA NA 49 NA NA NA 63 Higher Similar Sewer services NA NA NA 61 54 65 66 NA 73 Higher Similar Power utility NA NA NA NA NA NA NA NA 70 NA Similar Water utility billing NA NA NA 58 NA 58 62 NA 68 Higher Similar Land use, planning and zoning NA NA NA NA NA NA NA NA 49 NA Similar Code enforcement NA NA NA 50 47 42 46 NA 52 Higher Similar Cable television NA NA NA NA NA NA NA NA 48 NA Similar Economy Economic development NA NA NA NA NA NA NA NA 58 NA Similar Recreation and Wellness City parks NA NA NA 72 58 70 72 NA 83 Higher Higher Recreation programs NA NA NA 68 NA 68 67 65 78 Higher Higher Recreation centers NA NA NA 72 NA 73 71 NA 79 Higher Higher Health services NA NA NA NA NA NA NA NA 68 NA Similar Education and Enrichment Special events NA NA NA NA NA NA NA NA 69 NA Similar Public libraries 65 72 74 72 64 72 71 66 81 Higher Similar Community Engagement Public information NA NA NA NA 48 NA NA NA 67 Higher Similar The National Citizen Survey™ 5 Table 5: Participation General Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Sense of community NA 54 51 52 NA 60 62 60 58 Similar Similar Recommend Boulder NA NA NA NA NA NA NA NA 81 NA Similar Remain in Boulder NA NA NA NA NA NA NA NA 78 NA Similar Contacted Boulder employees NA NA NA NA NA NA NA NA 43 NA Similar Table 6: Participation by Facet Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Safety Stocked supplies for an emergency NA NA NA NA NA NA NA NA 19 NA Lower Did NOT report a crime NA NA NA NA NA NA NA NA 85 NA Similar Was NOT the victim of a crime NA NA NA NA NA NA NA NA 93 NA Similar Mobility Used public transportation instead of driving NA NA NA NA NA NA NA NA 74 NA Much higher Carpooled instead of driving alone NA NA NA NA NA NA NA NA 68 NA Much higher Walked or biked instead of driving NA NA NA NA NA NA NA NA 91 NA Much higher Natural Environment Conserved water NA NA NA NA NA NA NA NA 83 NA Similar Made home more energy efficient NA NA NA NA NA NA NA NA 74 NA Similar Recycled at home NA NA NA NA NA NA NA NA 98 NA Higher Built Environment Did NOT observe a code violation NA NA NA NA NA NA NA NA 61 NA Similar NOT under housing cost stress NA NA NA NA NA NA NA NA 55 NA Lower Economy Purchased goods or services in Boulder NA NA NA NA NA NA NA NA 99 NA Similar Economy will have positive impact on income NA NA NA NA NA NA NA NA 33 NA Similar Work in Boulder NA NA NA NA NA NA NA NA 70 NA Much higher Recreation and Wellness Used Boulder recreation centers NA NA NA NA NA NA NA NA 63 NA Similar Visited a City park NA NA NA NA NA NA NA NA 96 NA Higher Ate 5 portions of fruits and vegetables NA NA NA NA NA NA NA NA 91 NA Similar Participated in moderate or vigorous physical activity NA NA NA NA NA NA NA NA 95 NA Higher In very good to excellent health NA NA NA NA NA NA NA NA 77 NA Similar Education and Enrichment Used Boulder public libraries NA NA NA NA NA NA NA NA 69 NA Similar Participated in religious or spiritual activities NA NA NA NA NA NA NA NA 33 NA Lower Attended a City-sponsored event NA NA NA NA NA NA NA NA 72 NA Higher Community Engagement Campaigned for an issue, cause or candidate NA NA NA NA NA NA NA NA 34 NA Higher Contacted Boulder elected officials NA NA NA NA NA NA NA NA 18 NA Similar The National Citizen Survey™ 6 Average rating on a 100-point scale (0=poor, 100=excellent) 2016 rating compared to 2014 Comparison to benchmark 2016 1987 1993 1997 1999 2001 2007 2011 2014 2016 Volunteered NA NA NA NA NA NA NA NA 52 NA Higher Participated in a club NA NA NA NA NA NA NA NA 38 NA Higher Talked to or visited with neighbors NA NA NA NA NA NA NA NA 90 NA Similar Done a favor for a neighbor NA NA NA NA NA NA NA NA 76 NA Similar Attended a local public meeting NA NA NA NA NA NA NA NA 25 NA Similar Watched a local public meeting NA NA NA NA NA NA NA NA 21 NA Similar Read or watched local news NA NA NA NA NA NA NA NA 78 NA Similar Voted in local elections NA NA NA NA NA NA NA NA 88 NA Similar 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Community Livability Report 2016 The National Citizen Survey™ © 2001-2016 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents About .............................................................................................. 1 Quality of Life in Boulder .................................................................. 2 Community Characteristics ............................................................... 3 Governance ..................................................................................... 5 Participation .................................................................................... 7 Special Topics .................................................................................. 9 Conclusions ................................................................................... 11 1 About The National Citizen Survey™ (The NCS) report is about the “livability” of Boulder. The phrase “livable community” is used here to evoke a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). The Community Livability Report provides the opinions of a representative sample of 1,426 residents of the City of Boulder. The margin of error around any reported percentage is 3% for the entire sample. The full description of methods used to garner these opinions can be found in the Technical Appendices provided under separate cover. Communities are partnerships among... Residents Community- based organizations Government Private sector 2 Quality of Life in Boulder Almost all residents rated the quality of life in Boulder as excellent or good. This rating was higher than the national benchmark comparison (see Appendix B of the Technical Appendices provided under separate cover). Shown below are the eight facets of community. The color of each community facet summarizes how residents rated it across the three sections of the survey that represent the pillars of a community – Community Characteristics, Governance and Participation. When most ratings across the three pillars were higher than the benchmark, the color for that facet is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. In addition to a summary of ratings, the image below includes one or more stars to indicate which community facets were the most important focus areas for the community. Residents identified Natural Environment and Economy as priorities for the Boulder community in the coming two years. It is noteworthy that Boulder residents gave particularly strong ratings to both of these facets of community as well as to Recreation and Wellness. Ratings for Safety, Mobility, Built Environment, Education and Enrichment and Community Engagement were positive and similar to other communities. This overview of the key aspects of community quality provides a quick summary of where residents see exceptionally strong performance and where performance offers the greatest opportunity for improvement. Linking quality to importance offers community members and leaders a view into the characteristics of the community that matter most and that seem to be working best. Details that support these findings are contained in the remainder of this Livability Report, starting with the ratings for Community Characteristics, Governance and Participation and ending with results for Boulder’s unique questions. Excellent 49% Good 44% Fair 7% Poor 1% Overall Quality of Life Education and Enrichment Community Engagement Mobility Natural Environment Recreation and Wellness Built Environment Safety Economy Legend Higher than national benchmark Similar to national benchmark Lower than national benchmark Most important The National Citizen Survey™ 3 Community Characteristics What makes a community livable, attractive and a place where people want to be? Overall quality of community life represents the natural ambience, services and amenities that make for an attractive community. How residents rate their overall quality of life is an indicator of the overall health of a community. In the case of Boulder, 94% rated the City as an excellent or good place to live. Respondents’ ratings of Boulder as a place to live were similar to ratings in other communities across the nation. In addition to rating the City as a place to live, respondents rated several aspects of community quality including Boulder as a place to raise children and to retire, their neighborhood as a place to live, the overall image or reputation of Boulder and its overall appearance. About 9 in 10 respondents gave excellent or good ratings to the overall appearance of Boulder to their neighborhoods. Ratings for the overall appearance and the overall image of Boulder were higher than in comparison communities while ratings for neighborhoods, place to raise children and place to retire were similar to the national benchmarks. Delving deeper into Community Characteristics, survey respondents rated over 40 features of the community within the eight facets of Community Livability. Almost all Boulder residents gave positive marks to all aspects of Safety, and these ratings were similar to ratings in other communities across the nation. Ratings within the facet of Mobility were mixed. Ratings for paths and walking trails, ease of walking, travel by bicycle and travel by public transportation were all higher than in comparison communities while ratings for ease of travel by car, public parking and traffic flow were lower than the benchmarks. At least 4 in 5 respondents gave excellent or good ratings to each aspect of Natural Environment and ratings for the overall natural environment and the cleanliness of Boulder were higher than the benchmarks. The facet of Built Environment also saw mixed ratings; a majority gave positive ratings to the overall quality of new development in Boulder and public places. Ratings for public places were higher than the benchmark. However, only 10% gave positive ratings to affordable quality housing in Boulder and 20% rated housing options in Boulder as excellent or good, and these ratings were both lower than the national benchmarks. Almost all aspects of Economy were rated exceptionally strong; all received positive marks from a majority of residents and were higher than the benchmark with the exception of ratings for cost of living (10% excellent or good) which were lower than in comparison communities. All aspects of Recreation and Wellness, Education and Enrichment and Community Engagement were rated positively by at least half of the survey respondents and were similar to or higher than the national benchmarks. 86% 91% 90% 85% 67% Overall image Neighborhood Place to raise children Place to retire Overall appearance Higher Similar Lower Comparison to national benchmark Percent rating positively (e.g., excellent/good) Excellent 55% Good 39% Fair 5% Poor 1% Place to Live The National Citizen Survey™ 4 Figure 1: Aspects of Community Characteristics 90% 86% 89% 87% 86% 94% 96% 97% 94% 81% 94% 60% 85% 85% 88% 83% 85% 89% 95% 69% 89% 89% 95% 76% 59% 64% 50% 90% 73% 67% 76% 56% 53% 74% 87% 72% 91% 97% 91% 10% 20% 10% 30% 29% 43% Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance Neighborliness Social events and activities COMMUNITY ENGAGEMENT Child care/preschool K-12 education Adult education Cultural/arts/music activities Religious or spiritual events and activities Education and enrichment opportunities EDUCATION AND ENRICHMENT Fitness opportunities Recreational opportunities Food Health care Preventive health services Mental health care Health and wellness RECREATION AND WELLNESS Place to work Place to visit Employment opportunities Shopping opportunities Cost of living Business and services Vibrant downtown/commercial area Overall economic health ECONOMY Public places Housing options Affordable quality housing New development in Boulder Overall built environment BUILT ENVIRONMENT Air quality Cleanliness Overall natural environment NATURAL ENVIRONMENT Traffic flow Public parking Travel by car Travel by public transportation Travel by bicycle Ease of walking Paths and walking trails Overall ease of travel MOBILITY Safe downtown/commercial area Safe in neighborhood Overall feeling of safety SAFETY Higher Similar Lower Percent rating positively (e.g., excellent/good, very/somewhat safe) Comparison to national benchmark 5 Governance How well does the government of Boulder meet the needs and expectations of its residents? The overall quality of the services provided by Boulder as well as the manner in which these services are provided are a key component of how residents rate their quality of life. About 84% of Boulder residents rated the overall quality of City services as excellent or good, while about 48% rated the Federal government positively. Ratings for the City government and the Federal government were similar to the national benchmark comparisons. Survey respondents also rated various aspects of Boulder’s leadership and governance. About half of the survey respondents gave positive ratings to the overall direction of Boulder, welcoming citizen involvement, confidence in City government, acting in the best interest of Boulder and treating all residents fairly. About 6 in 10 gave positive ratings to the value of services for taxes paid and 8 in 10 gave excellent or good ratings to the overall customer service provided by City of Boulder employees. All of these ratings were similar to ratings in comparison communities across the nation. Respondents evaluated over 30 individual services and amenities available in Boulder. All aspects of Governance tended to be rated positively by a majority of respondents and were similar to or higher than the national benchmarks. Almost all respondents gave excellent or good ratings to: fire services, ambulance/EMS, garbage collection, recycling, Boulder open space, City parks, recreation programs, recreation centers and public libraries. Ratings for emergency preparedness, bus or transit services, recycling, drinking water, natural areas preservation, open space, City parks, recreation programs and recreation centers were higher than ratings in benchmark communities. 64% 46% 55% 48% 50% 56% 47% 83% 48% Value of services for taxes paid Overall direction Welcoming citizen involvement Confidence in City government Acting in the best interest of Boulder Being honest Treating all residents fairly Customer service Services provided by the Federal Government Higher Similar Lower Comparison to national benchmark Percent rating positively (e.g., excellent/good) Excellent 22% Good 62% Fair 12% Poor 4% Overall Quality of City Services The National Citizen Survey™ 6 Figure 2: Aspects of Governance 92% 92% 95% 94% 88% 87% 92% 82% 80% 79% 82% 94% 83% 65% 52% 56% 52% 82% 83% 88% 76% 81% 91% 52% 62% 54% 70% 67% 47% 58% 74% 87% 75% 91% 97% 83% Public information COMMUNITY ENGAGEMENT Special events Public libraries EDUCATION AND ENRICHMENT Health services Recreation centers Recreation programs City parks RECREATION AND WELLNESS Economic development ECONOMY Cable television Code enforcement Land use, planning and zoning Water utility billing Power utility Sewer services Storm drainage BUILT ENVIRONMENT Open space Natural areas preservation Drinking water Yard waste pick-up Recycling Garbage collection NATURAL ENVIRONMENT Bus or transit services Traffic signal timing Sidewalk maintenance Snow removal Street lighting Street cleaning Street repair Traffic enforcement MOBILITY Emergency preparedness Animal control Fire prevention Crime prevention Ambulance/EMS Fire Police SAFETY Higher Similar Lower Percent rating positively (e.g., excellent/good) Comparison to national benchmark 7 Participation Are the residents of Boulder connected to the community and each other? An engaged community harnesses its most valuable resource, its residents. The connections and trust among residents, government, businesses and other organizations help to create a sense of community, a shared sense of membership, belonging and history. A majority of respondents gave excellent or good ratings to the overall sense of community in Boulder, and this rating was similar to the national benchmark. At least three-quarters of respondents reported that they were likely to recommend living in Boulder and planned to remain in Boulder for the next five years; these rates were similar to those in other communities across the nation. The survey included over 30 activities and behaviors for which respondents indicated how often they participated in or performed each, if at all. Rates of Participation tended to vary within facets. Rates of Participation within Mobility were particularly strong when compared to other jurisdictions; all were higher than the benchmarks. Further, more Boulder residents reported that they had recycled at home, worked in Boulder, visited a City park, participated in physical activity, attended a City-sponsored event, campaigned for an issue, cause or candidate, volunteered or participated in a club than residents in other jurisdictions. Fewer Boulder residents were NOT under housing cost stress and fewer reported participating in religious or spiritual activities when compared to other communities. All other rates of Participation were similar to the benchmarks. 81% 78% 43% Recommend Boulder Remain in Boulder Contacted Boulder employees Higher Similar Lower Percent rating positively (e.g., very/somewhat likely, yes) Comparison to national benchmark Excellent 19% Good 45% Fair 28% Poor 8% Sense of Community The National Citizen Survey™ 8 Figure 3: Aspects of Participation 38% 52% 34% 72% 95% 96% 70% 98% 91% 68% 74% 88% 78% 21% 25% 76% 90% 18% 69% 81% 91% 63% 33% 99% 61% 74% 83% 93% 85% 33% 55% 19% Voted in local elections Read or watched local news Watched a local public meeting Attended a local public meeting Done a favor for a neighbor Talked to or visited with neighbors Participated in a club Volunteered Contacted Boulder elected officials Campaigned for an issue, cause or candidate COMMUNITY ENGAGEMENT Attended a City-sponsored event Participated in religious or spiritual activities Used Boulder public libraries EDUCATION AND ENRICHMENT In very good to excellent health Participated in moderate or vigorous physical activity Ate 5 portions of fruits and vegetables Visited a City park Used Boulder recreation centers RECREATION AND WELLNESS Work in Boulder Economy will have positive impact on income Purchased goods or services in Boulder ECONOMY NOT under housing cost stress Did NOT observe a code violation BUILT ENVIRONMENT Recycled at home Made home more energy efficient Conserved water NATURAL ENVIRONMENT Walked or biked instead of driving Carpooled instead of driving alone Used public transportation instead of driving MOBILITY Was NOT the victim of a crime Did NOT report a crime Stocked supplies for an emergency SAFETY Higher Similar Lower Percent rating positively (e.g., yes, more than once a month, always/sometimes) Comparison to national benchmark 9 Special Topics The City of Boulder included two questions of special interest on The NCS. The first question asked respondents to rate their likelihood of using different information channels to obtain information about community events. A majority were at least somewhat likely to obtain information through mailings to their homes, the Boulder Daily Camera, City of Boulder website, community newsletters and The Colorado Daily. At least three-quarters of respondents were not at all likely to obtain information from watching City meetings or events online or on cable TV, through the City of Boulder Twitter or from BizWest. Figure 4: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? 4% 3% 5% 11% 8% 9% 9% 12% 31% 34% 27% 4% 5% 5% 7% 9% 11% 12% 15% 18% 25% 26% 28% 31% 13% 10% 16% 19% 19% 18% 20% 23% 28% 30% 24% 23% 29% 81% 81% 76% 71% 67% 60% 60% 54% 45% 33% 19% 16% 14% BizWest (formerly Boulder County Business Report) City of Boulder Twitter Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) City of Boulder Facebook Page City of Boulder NextDoor neighborhood postings Listservs (where you sign up to be part of a group receiving emails from the city) Inserts in the water utility bill The Colorado Daily Community Newsletter City of Boulder website (www.bouldercolorado.gov) Boulder Daily Camera Mailings to your home address Very likely Likely Somewhat likely Not at all likely The National Citizen Survey™ 10 The second Boulder-specific question asked residents to indicate the extent to which they agreed or disagreed with some statements about Boulder. A majority agreed that they informed themselves about major issues in the City of Boulder and felt included in the Boulder community. About one-third agreed that Boulder’s City Council implements policies that reflect the values of the Boulder community and about 20% agreed that they take initiative to share their views with elected officials or City staff. Figure 5: Community Involvement and Inclusivity Please rate to what extent you agree or disagree with the following statements. 5% 5% 14% 21% 15% 31% 47% 49% 20% 36% 60% 70% I take the initiative to share my views with elected officials or city staff Boulder’s City Council implements policies that reflect the values of the Boulder community I feel included in the Boulder community I inform myself about major issues in the City of Boulder Strongly agree Agree The National Citizen Survey™ 11 Conclusions Quality of life is exceptionally high in Boulder About 9 in 10 residents gave excellent or good ratings to the overall quality of life in Boulder, Boulder as a place to live, the overall image of Boulder, their neighborhoods and the overall appearance of Boulder. Further, ratings for the overall quality of life in Boulder, the overall image of Boulder and the overall appearance of Boulder were higher than the national benchmarks. At least three-quarters of residents were likely to recommend living in Boulder and planned to remain in Boulder for the next five years. Most of the aspects that aid in community livability were rated positively and were at least similar to the national benchmark comparison. Residents value Natural Environment Boulder’s Natural Environment was identified as a top priority for the community and was an area that consistently received high ratings from residents. At least 4 in 5 respondents gave excellent or good ratings to the overall natural environment, cleanliness and air quality. The vast majority of residents rated services in this area positively. Ratings for Boulder’s open space, natural areas preservation, drinking water and recycling were also rated higher than the benchmarks . Demonstrating their personal interest in this area, nearly all residents—and more than elsewhere—recycled. Economy is a strong and important community feature Residents indicated that the economy was an important community feature to focus on over the next two years. About 4 in 5 respondents felt very positive about the overall economic health of the community, and this rating was higher than the national benchmark. Boulder as a place to work, place to visit, employment opportunities, shopping opportunities, the overall quality of businesses and services and vibrant downtown/commercial areas all received ratings higher than ratings in other communities across the nation. However, it’s important to note that 10% gave positive ratings to the cost of living in Boulder and this rating was much lower than the national benchmark. 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Dashboard Summary of Findings 2016 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report summarizes Boulder’s performance in the eight facets of community livability with the “General” rating as a summary of results from the overarchin g questions not shown within any of the eight facets. The “Overall” represents the community pillar in its entirety (the eight facets and general). By summarizing resident ratings across the eight facets and three pillars of a livable community, a picture of Boulder’s community livability emerges. Below, the color of each community facet summarizes how residents rated each of the pillars that support it – Community Characteristics, Governance and Participation. When most ratings were higher than the benchmark, the color is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes. Broadly, Boulder residents tended to give positive ratings to most aspects of community livability. Within the pillar of Community Characteristics, ratings within the facets of Natural Environment, Economy and Education and Enrichment tended to be higher than ratings in comparison communities. Governance ratings tended to be higher within the facets of Natural Environment and Recreation and Wellness. Mobility rates were higher than other communities within the pillar of Participation. Figure 1: Dashboard Summary Community Characteristics Governance Participation Higher Similar Lower Higher Similar Lower Higher Similar Lower Overall 26 20 6 9 37 0 11 22 3 General 3 4 0 0 3 0 0 3 0 Safety 0 3 0 1 6 0 0 2 1 Mobility 4 1 3 1 7 0 3 0 0 Natural Environment 2 1 0 4 2 0 1 2 0 Built Environment 1 2 2 0 7 0 0 1 1 Economy 7 0 1 0 1 0 1 2 0 Recreation and Wellness 3 4 0 3 1 0 2 3 0 Education and Enrichment 4 2 0 0 2 0 1 1 1 Community Engagement 2 3 0 0 8 0 3 8 0 Legend Higher Similar Lower The National Citizen Survey™ Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 2 Figure 2: Detailed Dashboard Community Characteristics Benchmark Percent positive Governance Benchmark Percent positive Participation Benchmark Percent positive General Overall appearance ↑ 91% Customer service ↔ 83% Recommend Boulder ↔ 81% Overall quality of life ↑ 92% Services provided by Boulder ↔ 84% Remain in Boulder ↔ 78% Place to retire ↔ 67% Services provided by the Federal Government ↔ 48% Contacted Boulder employees ↔ 43% Place to raise children ↔ 85% Place to live ↔ 94% Neighborhood ↔ 90% Overall image ↑ 86% Safety Overall feeling of safety ↔ 91% Police ↔ 83% Was NOT the victim of a crime ↔ 93% Safe in neighborhood ↔ 97% Crime prevention ↔ 75% Did NOT report a crime ↔ 85% Safe downtown/commercial area ↔ 91% Fire ↔ 97% Stocked supplies for an emergency ↓ 19% Fire prevention ↔ 87% Ambulance/EMS ↔ 91% Emergency preparedness ↑ 80% Animal control ↔ 74% Mobility Traffic flow ↓ 30% Traffic enforcement ↔ 58% Carpooled instead of driving alone ↑↑ 68% Travel by car ↓ 43% Street repair ↔ 47% Walked or biked instead of driving ↑↑ 91% Travel by bicycle ↑↑ 89% Street cleaning ↔ 67% Used public transportation instead of driving ↑↑ 74% Ease of walking ↑ 89% Street lighting ↔ 70% Travel by public transportation ↑ 69% Snow removal ↔ 54% Overall ease of travel ↔ 72% Sidewalk maintenance ↔ 62% Public parking ↓ 29% Traffic signal timing ↔ 52% Paths and walking trails ↑↑ 95% Bus or transit services ↑↑ 82% Natural Environment Overall natural environment ↑ 95% Garbage collection ↔ 91% Recycled at home ↑ 98% Air quality ↔ 87% Recycling ↑ 92% Conserved water ↔ 83% Cleanliness ↑ 89% Yard waste pick-up ↔ 81% Made home more energy efficient ↔ 74% Drinking water ↑ 87% Open space ↑↑ 94% Natural areas preservation ↑↑ 88% Built Environment New development in Boulder ↔ 53% Sewer services ↔ 88% NOT experiencing housing cost stress ↓ 55% Affordable quality housing ↓↓ 10% Storm drainage ↔ 76% Did NOT observe a code violation ↔ 61% Housing options ↓↓ 20% Power utility ↔ 83% Overall built environment ↔ 74% Water utility billing ↔ 82% Public places ↑ 85% Land use, planning and zoning ↔ 52% Code enforcement ↔ 56% Cable television ↔ 52% The National Citizen Survey™ Legend ↑↑ Much higher ↑ Higher ↔ Similar ↓ Lower ↓↓ Much lower * Not available 3 Community Characteristics Benchmark Percent positive Governance Benchmark Percent positive Participation Benchma rk Percent positive Economy Overall economic health ↑ 83% Economic development ↔ 65% Economy will have positive impact on income ↔ 33% Shopping opportunities ↑ 85% Purchased goods or services in Boulder ↔ 99% Employment opportunities ↑ 60% Work in Boulder ↑↑ 70% Place to visit ↑↑ 94% Cost of living ↓↓ 10% Vibrant downtown/commercial area ↑↑ 88% Place to work ↑ 81% Business and services ↑ 85% Recreation and Wellness Fitness opportunities ↑↑ 96% City parks ↑ 95% In very good to excellent health ↔ 81% Recreational opportunities ↑↑ 97% Recreation centers ↑ 92% Used Boulder recreation centers ↔ 63% Health care ↔ 67% Recreation programs ↑ 92% Visited a City park ↑ 96% Food ↔ 73% Health services ↔ 83% Ate 5 portions of fruits and vegetables ↔ 91% Mental health care ↔ 56% Participated in moderate or vigorous physical activity ↑ 95% Health and wellness ↑↑ 94% Preventive health services ↔ 76% Education and Enrichment K-12 education ↑ 89% Public libraries ↔ 94% Used Boulder public libraries ↔ 69% Cultural/arts/music activities ↑↑ 86% Special events ↔ 82% Participated in religious or spiritual activities ↓ 33% Child care/preschool ↔ 50% Attended a City-sponsored event ↑ 72% Religious or spiritual events and activities ↔ 90% Adult education ↑ 87% Overall education and enrichment ↑↑ 94% Community Engagement Opportunities to participate in community matters ↔ 76% Public information ↔ 79% Sense of community ↔ 64% Opportunities to volunteer ↑ 90% Overall direction ↔ 46% Voted in local elections ↔ 88% Openness and acceptance ↔ 59% Value of services for taxes paid ↔ 64% Talked to or visited with neighbors ↔ 90% Social events and activities ↑ 86% Welcoming citizen involvement ↔ 55% Attended a local public meeting ↔ 25% Neighborliness ↔ 64% Confidence in City government ↔ 48% Watched a local public meeting ↔ 21% Acting in the best interest of Boulder ↔ 50% Volunteered ↑ 52% Being honest ↔ 56% Participated in a club ↑ 38% Treating all residents fairly ↔ 47% Campaigned for an issue, cause or candidate ↑ 34% Contacted Boulder elected officials ↔ 18% Read or watched local news ↔ 78% Done a favor for a neighbor ↔ 76% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Comparisons by Demographic Subgroups 2016 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. This report discusses differences in opinion of survey respondents by length of residency in Boulder, housing tenure, annual household income, race/ethnicity and age of respondent. Responses in the following tables show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as “excellent” or “good,” or the percent of respondents who attended a public meeting more than once a month. ANOVA and chi-square tests of significance were applied to these comparisons of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between subgroups are due to chance; or in other words, a greater than 95% probability that the differences observed are “real.” Where differences were statistically significant, they have been shaded grey. The margin of error for this report is generally no greater than plus or minus three percentage points around any given percent reported for the entire sample (1,430 completed surveys). For subgroups of responses, the margin of error increases because the sample size for the subgroup is smaller. For subgroups of approximately 100 respondents, the margin of error is plus or minus 10 percentage points. The National Citizen Survey™ 2 Table 1: Community Characteristics - General Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ The overall quality of life in Boulder 93% 95% 88% 93% 92% 89% 88% 95% 95% 93% 87% 94% 93% 89% 92% Overall image or reputation of Boulder 90% 86% 81% 89% 83% 81% 86% 86% 90% 87% 86% 90% 86% 81% 86% Boulder as a place to live 95% 96% 91% 95% 94% 90% 94% 95% 97% 96% 89% 95% 95% 92% 94% Your neighborhood as a place to live 90% 90% 90% 89% 92% 82% 90% 89% 94% 90% 92% 90% 92% 90% 90% Boulder as a place to raise children 85% 89% 83% 82% 87% 70% 80% 88% 91% 87% 76% 82% 91% 84% 85% Boulder as a place to retire 71% 65% 63% 68% 65% 67% 64% 65% 69% 67% 70% 70% 66% 64% 67% Overall appearance of Boulder 95% 90% 86% 95% 87% 92% 92% 92% 91% 91% 93% 95% 90% 85% 91% Table 2: Community Characteristics - Safety Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall feeling of safety in Boulder 91% 92% 89% 92% 90% 89% 90% 93% 91% 91% 90% 92% 90% 90% 91% In your neighborhood during the day 98% 96% 95% 98% 95% 95% 97% 97% 97% 97% 96% 98% 95% 96% 97% In Boulder's downtown/commercial area during the day 94% 90% 85% 94% 87% 88% 93% 92% 90% 91% 88% 94% 89% 87% 91% The National Citizen Survey™ 3 Table 3: Community Characteristics - Mobility Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall ease of getting to the places you usually have to visit 81% 72% 57% 80% 63% 80% 69% 73% 72% 73% 72% 78% 71% 60% 72% Traffic flow on major streets 39% 26% 19% 36% 24% 28% 32% 31% 31% 29% 37% 32% 31% 24% 30% Ease of public parking 33% 30% 22% 30% 28% 30% 25% 24% 36% 30% 27% 27% 38% 24% 29% Ease of travel by car in Boulder 52% 41% 30% 50% 36% 41% 42% 45% 46% 43% 47% 48% 45% 33% 43% Ease of travel by public transportation in Boulder 77% 70% 54% 75% 62% 81% 66% 73% 65% 70% 67% 75% 67% 58% 69% Ease of travel by bicycle in Boulder 94% 89% 81% 92% 87% 86% 91% 90% 91% 89% 89% 94% 89% 79% 89% Ease of walking in Boulder 93% 87% 85% 92% 86% 92% 89% 91% 88% 89% 88% 92% 88% 85% 89% Availability of paths and walking trails 97% 95% 93% 96% 94% 94% 95% 96% 96% 95% 95% 97% 93% 94% 95% Table 4: Community Characteristics - Natural Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Quality of overall natural environment in Boulder 96% 97% 93% 95% 95% 93% 92% 95% 98% 96% 93% 96% 96% 92% 95% Air quality 93% 83% 81% 91% 84% 89% 88% 87% 87% 87% 92% 93% 84% 81% 87% Cleanliness of Boulder 92% 90% 82% 91% 86% 89% 87% 91% 90% 89% 88% 94% 86% 82% 89% The National Citizen Survey™ 4 Table 5: Community Characteristics - Built Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 83% 72% 61% 79% 69% 76% 77% 72% 74% 73% 81% 80% 75% 60% 74% Public places where people want to spend time 91% 84% 76% 91% 80% 84% 89% 87% 83% 84% 91% 92% 82% 75% 85% Variety of housing options 18% 18% 25% 16% 25% 17% 18% 16% 26% 19% 24% 16% 23% 24% 20% Availability of affordable quality housing 4% 13% 15% 5% 15% 11% 6% 7% 12% 8% 13% 3% 16% 12% 10% Overall quality of new development in Boulder 67% 51% 35% 60% 47% 55% 54% 49% 57% 52% 64% 63% 55% 32% 53% Table 6: Community Characteristics - Economy Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall economic health of Boulder 81% 85% 84% 80% 86% 70% 78% 80% 91% 83% 84% 81% 87% 83% 83% Boulder as a place to work 82% 83% 79% 79% 83% 71% 75% 81% 90% 81% 80% 81% 86% 78% 81% Boulder as a place to visit 93% 98% 93% 94% 94% 93% 93% 94% 96% 96% 85% 93% 96% 94% 94% Employment opportunities 61% 65% 55% 57% 64% 46% 59% 58% 69% 60% 63% 61% 66% 55% 60% Shopping opportunities 88% 89% 76% 89% 81% 83% 90% 86% 84% 86% 81% 90% 86% 75% 85% Cost of living in Boulder 8% 10% 14% 6% 14% 10% 7% 7% 14% 9% 17% 7% 11% 15% 10% Overall quality of business and service establishments in Boulder 88% 90% 78% 88% 84% 79% 81% 90% 89% 88% 80% 90% 87% 78% 85% Vibrant downtown/commercial area 91% 93% 79% 92% 84% 88% 88% 91% 89% 90% 81% 92% 88% 82% 88% The National Citizen Survey™ 5 Table 7: Community Characteristics - Recreation and Wellness Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Health and wellness opportunities in Boulder 95% 97% 92% 94% 95% 84% 96% 97% 96% 96% 88% 96% 96% 91% 94% Fitness opportunities (including exercise classes and paths or trails, etc.) 96% 96% 94% 96% 96% 92% 94% 96% 98% 96% 95% 96% 97% 94% 96% Recreational opportunities 97% 97% 95% 97% 96% 93% 96% 97% 98% 97% 94% 97% 97% 95% 97% Availability of affordable quality food 72% 68% 78% 72% 73% 63% 70% 74% 76% 74% 65% 73% 69% 77% 73% Availability of affordable quality health care 70% 65% 66% 68% 67% 59% 65% 66% 72% 69% 58% 69% 62% 70% 67% Availability of preventive health services 76% 76% 77% 75% 77% 65% 71% 78% 81% 79% 64% 75% 76% 79% 76% Availability of affordable quality mental health care 56% 57% 53% 57% 54% 44% 57% 56% 58% 57% 48% 57% 55% 54% 56% Table 8: Community Characteristics - Education and Enrichment Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall opportunities for education and enrichment 94% 96% 93% 95% 94% 89% 95% 94% 96% 95% 91% 95% 93% 95% 94% Availability of affordable quality child care/preschool 49% 50% 49% 42% 53% 41% 46% 36% 56% 49% 50% 47% 53% 48% 50% K-12 education 81% 92% 90% 82% 91% 70% 88% 89% 92% 89% 82% 83% 92% 90% 89% Adult educational opportunities 85% 89% 88% 85% 89% 81% 87% 84% 90% 87% 87% 86% 89% 88% 87% Opportunities to attend cultural/arts/music activities 84% 89% 88% 84% 88% 82% 87% 85% 87% 87% 83% 85% 85% 91% 86% Opportunities to participate in religious or spiritual events and activities 87% 93% 91% 88% 92% 87% 92% 94% 90% 91% 84% 88% 91% 93% 90% The National Citizen Survey™ 6 Table 9: Community Characteristics - Community Engagement Percent rating positively (e.g., excellent/good, very/somewhat safe) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Opportunities to participate in social events and activities 86% 88% 84% 87% 85% 81% 86% 87% 87% 87% 81% 87% 86% 85% 86% Opportunities to volunteer 90% 91% 91% 89% 92% 91% 85% 92% 92% 92% 83% 90% 92% 92% 90% Opportunities to participate in community matters 76% 81% 72% 76% 76% 74% 77% 74% 77% 77% 68% 75% 80% 74% 76% Openness and acceptance of the community toward people of diverse backgrounds 60% 61% 56% 58% 60% 49% 58% 58% 65% 59% 58% 60% 57% 60% 59% Neighborliness of residents in Boulder 64% 69% 59% 64% 64% 51% 71% 60% 68% 64% 61% 65% 64% 63% 64% Table 10: Governance - General Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ The City of Boulder 89% 86% 75% 88% 80% 85% 81% 87% 85% 84% 87% 88% 85% 78% 84% The value of services for the taxes paid to Boulder 68% 73% 52% 72% 58% 55% 67% 65% 69% 67% 58% 69% 66% 57% 64% The overall direction that Boulder is taking 58% 45% 29% 51% 41% 42% 47% 43% 51% 44% 58% 54% 48% 30% 46% The job Boulder government does at welcoming citizen involvement 62% 61% 41% 62% 50% 52% 63% 59% 52% 55% 61% 61% 54% 48% 55% Overall confidence in Boulder government 60% 52% 30% 56% 42% 46% 52% 52% 47% 49% 53% 60% 43% 35% 48% Generally acting in the best interest of the community 62% 51% 34% 58% 44% 48% 56% 49% 51% 51% 54% 59% 50% 36% 50% Being honest 68% 55% 41% 64% 49% 60% 58% 56% 56% 56% 62% 64% 55% 44% 56% Treating all residents fairly 52% 48% 38% 51% 43% 35% 51% 50% 49% 46% 55% 51% 47% 40% 47% The National Citizen Survey™ 7 Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall customer service by Boulder employees (police, receptionists, planners, etc.) 87% 85% 74% 83% 82% 85% 82% 83% 83% 84% 81% 86% 83% 79% 83% The Federal Government 48% 43% 53% 47% 50% 47% 47% 48% 51% 49% 52% 44% 51% 56% 48% Table 11: Governance - Safety Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Police/Sheriff services 86% 82% 79% 81% 84% 85% 81% 79% 86% 84% 79% 81% 83% 87% 83% Fire services 99% 97% 95% 98% 97% 94% 96% 98% 98% 97% 96% 99% 96% 96% 97% Ambulance or emergency medical services 93% 91% 90% 91% 91% 90% 89% 89% 93% 92% 87% 91% 89% 94% 91% Crime prevention 78% 72% 71% 75% 74% 76% 73% 75% 76% 76% 67% 75% 72% 77% 75% Fire prevention and education 90% 86% 84% 89% 85% 83% 84% 89% 89% 87% 86% 89% 85% 88% 87% Animal control 74% 82% 67% 76% 72% 71% 75% 71% 79% 77% 56% 74% 80% 69% 74% Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 85% 80% 76% 82% 79% 81% 78% 77% 83% 81% 78% 85% 78% 75% 80% Table 12: Governance - Mobility Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Traffic enforcement 64% 56% 51% 61% 56% 63% 56% 56% 59% 56% 69% 62% 58% 52% 58% Street repair 57% 47% 30% 56% 38% 41% 55% 49% 43% 47% 48% 58% 43% 31% 47% Street cleaning 76% 68% 52% 76% 58% 71% 65% 70% 65% 66% 73% 78% 64% 51% 67% Street lighting 73% 69% 65% 73% 66% 67% 70% 71% 71% 72% 60% 72% 74% 62% 70% Snow removal 58% 51% 50% 59% 49% 62% 58% 55% 49% 53% 58% 59% 52% 47% 54% The National Citizen Survey™ 8 Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Sidewalk maintenance 70% 62% 51% 69% 55% 60% 69% 58% 61% 63% 60% 69% 64% 49% 62% Traffic signal timing 59% 55% 38% 58% 45% 53% 55% 50% 52% 52% 51% 57% 52% 41% 52% Bus or transit services 86% 85% 74% 86% 78% 88% 80% 85% 81% 83% 81% 86% 82% 76% 82% Table 13: Governance - Natural Environment Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Garbage collection 90% 92% 92% 89% 93% 87% 87% 94% 94% 93% 83% 90% 91% 94% 91% Recycling 89% 95% 94% 89% 94% 91% 88% 92% 95% 93% 88% 90% 93% 95% 92% Yard waste pick-up 82% 84% 78% 81% 82% 79% 79% 80% 83% 82% 78% 81% 83% 80% 81% Drinking water 87% 88% 87% 84% 90% 88% 80% 85% 92% 87% 87% 86% 86% 90% 87% Preservation of natural areas such as open space, farmlands and greenbelts 90% 89% 84% 90% 86% 83% 89% 91% 90% 90% 82% 90% 89% 86% 88% Boulder open space 94% 96% 90% 95% 92% 95% 93% 94% 94% 95% 89% 96% 94% 89% 94% Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Storm drainage 77% 79% 70% 79% 73% 81% 78% 81% 72% 76% 72% 79% 76% 71% 76% Sewer services 88% 90% 87% 88% 89% 91% 85% 89% 90% 90% 83% 89% 88% 88% 88% Power (electric and/or gas) utility 80% 83% 86% 81% 84% 81% 81% 81% 85% 82% 83% 81% 82% 87% 83% Water utility billing 85% 83% 78% 85% 80% 83% 81% 82% 84% 82% 86% 86% 82% 78% 82% Land use, planning and zoning 66% 51% 34% 60% 45% 48% 59% 49% 54% 50% 66% 61% 52% 36% 52% Code enforcement (weeds, abandoned buildings, etc.) 63% 60% 44% 67% 47% 61% 66% 60% 50% 56% 60% 64% 56% 47% 56% Cable television 52% 55% 51% 56% 50% 56% 48% 49% 56% 54% 47% 54% 54% 51% 52% The National Citizen Survey™ 9 Table 15: Governance - Economy Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Economic development 71% 66% 56% 67% 63% 69% 65% 60% 70% 65% 66% 70% 64% 61% 65% Table 16: Governance - Recreation and Wellness Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ City parks 98% 96% 91% 98% 93% 96% 97% 96% 94% 96% 94% 99% 95% 91% 95% Recreation programs or classes 93% 94% 90% 93% 91% 93% 94% 91% 92% 93% 89% 93% 93% 91% 92% Recreation centers or facilities 94% 91% 91% 93% 91% 91% 94% 89% 93% 92% 91% 93% 93% 90% 92% Health services 85% 86% 79% 84% 83% 81% 80% 84% 86% 84% 78% 85% 82% 83% 83% Table 17: Governance - Education and Enrichment Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Public library services 96% 95% 89% 96% 92% 89% 95% 97% 94% 95% 88% 97% 92% 91% 94% City-sponsored special events 84% 84% 78% 83% 81% 77% 80% 82% 87% 84% 78% 83% 83% 81% 82% Table 18: Governance - Community Engagement Percent rating positively (e.g., excellent/good) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Public information services 83% 86% 68% 83% 76% 85% 74% 81% 80% 80% 76% 83% 80% 73% 79% The National Citizen Survey™ 10 Table 19: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Sense of community 64% 70% 56% 64% 63% 53% 64% 65% 66% 64% 62% 66% 64% 59% 64% Recommend living in Boulder to someone who asks 86% 84% 70% 84% 79% 74% 79% 81% 86% 82% 81% 85% 81% 74% 81% Remain in Boulder for the next five years 69% 83% 91% 68% 90% 69% 72% 74% 90% 80% 72% 69% 86% 91% 78% Contacted the City of Boulder (in-person, phone, email or web) for help or information 36% 45% 52% 34% 52% 39% 39% 36% 49% 45% 32% 34% 49% 53% 43% Table 20: Participation - Safety Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Was NOT the victim of a crime 94% 94% 91% 93% 92% 94% 94% 94% 92% 94% 89% 94% 91% 93% 93% Did NOT report a crime 85% 87% 84% 85% 86% 87% 85% 85% 85% 86% 78% 86% 82% 86% 85% Stocked supplies in preparation for an emergency 19% 20% 18% 21% 16% 23% 25% 16% 16% 18% 23% 17% 19% 21% 19% Table 21: Participation - Mobility Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Walked or biked instead of driving 95% 92% 84% 94% 88% 90% 94% 92% 90% 91% 91% 97% 93% 78% 91% Carpooled with other adults or children instead of driving alone 67% 72% 64% 68% 67% 64% 69% 68% 68% 68% 65% 72% 70% 57% 68% The National Citizen Survey™ 11 Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Used bus, rail, subway or other public transportation instead of driving 82% 70% 67% 81% 68% 78% 76% 80% 69% 73% 84% 83% 72% 60% 74% Table 22: Participation - Natural Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Recycle at home 98% 97% 99% 97% 99% 94% 97% 99% 99% 99% 95% 97% 98% 99% 98% Made efforts to make your home more energy efficient 70% 74% 81% 69% 80% 71% 68% 75% 78% 76% 68% 71% 77% 77% 74% Made efforts to conserve water 76% 85% 91% 77% 88% 80% 82% 82% 83% 83% 80% 76% 86% 91% 83% Table 23: Participation - Built Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ NOT under housing cost stress 46% 61% 66% 40% 72% 4% 26% 55% 89% 57% 46% 42% 69% 67% 55% Did NOT observe a code violation 67% 63% 49% 69% 53% 69% 59% 65% 58% 60% 69% 66% 60% 55% 61% The National Citizen Survey™ 12 Table 24: Participation - Economy Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Purchase goods or services from a business located in Boulder 98% 99% 98% 98% 99% 96% 100% 100% 99% 99% 97% 99% 99% 98% 99% Economy will have positive impact on income 30% 41% 30% 29% 37% 12% 25% 31% 46% 34% 28% 29% 45% 26% 33% Work in Boulder 74% 74% 60% 75% 65% 68% 75% 66% 72% 70% 73% 76% 80% 45% 70% Table 25: Participation - Recreation and Wellness Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Used Boulder recreation centers or their services 62% 68% 60% 59% 67% 52% 64% 60% 67% 63% 64% 61% 73% 56% 63% Visited a neighborhood park or City park 99% 97% 94% 98% 95% 93% 98% 97% 97% 97% 97% 99% 99% 91% 96% Eat at least 5 portions of fruits and vegetables a day 90% 92% 91% 89% 93% 73% 92% 94% 94% 91% 89% 89% 93% 92% 91% Participate in moderate or vigorous physical activity 94% 96% 95% 93% 97% 86% 97% 95% 97% 95% 93% 95% 97% 94% 95% Reported being in "very good" or "excellent" health 81% 84% 79% 78% 84% 55% 82% 85% 86% 82% 72% 82% 83% 77% 81% Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Used Boulder public libraries or their services 67% 74% 71% 65% 74% 71% 74% 65% 69% 70% 65% 64% 79% 71% 69% Participated in religious or spiritual activities in Boulder 26% 38% 40% 29% 38% 34% 35% 31% 31% 33% 31% 25% 40% 42% 33% The National Citizen Survey™ 13 Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Attended a City-sponsored event 74% 74% 67% 72% 72% 66% 73% 73% 74% 75% 59% 76% 75% 63% 72% Table 27: Participation - Community Engagement Percent rating positively (e.g., always/sometimes, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Campaigned or advocated for an issue, cause or candidate 26% 39% 41% 30% 38% 31% 26% 33% 38% 34% 34% 28% 34% 45% 34% Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 11% 20% 28% 11% 25% 13% 13% 16% 22% 18% 17% 11% 21% 28% 18% Volunteered your time to some group/activity in Boulder 48% 54% 58% 48% 56% 48% 53% 49% 53% 51% 54% 47% 56% 57% 52% Participated in a club 36% 38% 40% 35% 41% 37% 41% 32% 40% 39% 34% 35% 40% 42% 38% Talked to or visited with your immediate neighbors 84% 96% 96% 85% 96% 76% 86% 93% 95% 91% 84% 83% 96% 98% 90% Done a favor for a neighbor 62% 87% 90% 63% 89% 56% 72% 76% 84% 78% 63% 61% 88% 93% 76% Attended a local public meeting 16% 28% 37% 15% 35% 13% 21% 25% 29% 24% 27% 18% 27% 36% 25% Watched (online or on television) a local public meeting 13% 24% 32% 16% 26% 17% 20% 19% 25% 21% 22% 14% 21% 34% 21% Read or watch local news (via television, paper, computer, etc.) 68% 85% 89% 69% 88% 64% 76% 78% 86% 80% 71% 68% 83% 94% 78% Vote in local elections 79% 92% 98% 80% 96% 84% 85% 85% 92% 91% 71% 81% 91% 97% 88% The National Citizen Survey™ 14 Table 28: Community Focus Areas Percent rating positively (e.g., essential/very important) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Overall feeling of safety in Boulder 72% 75% 72% 70% 76% 75% 74% 66% 76% 72% 78% 69% 75% 78% 73% Overall ease of getting to the places you usually have to visit 78% 82% 83% 79% 82% 75% 81% 82% 80% 80% 83% 77% 83% 82% 80% Quality of overall natural environment in Boulder 86% 87% 85% 85% 87% 80% 86% 86% 87% 86% 85% 85% 86% 87% 86% Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 76% 89% 85% 79% 85% 71% 80% 84% 85% 83% 78% 77% 86% 87% 82% Health and wellness opportunities in Boulder 66% 62% 61% 66% 61% 70% 68% 64% 59% 62% 76% 62% 61% 71% 64% Overall opportunities for education and enrichment 74% 69% 66% 73% 68% 77% 76% 72% 64% 68% 85% 72% 70% 69% 70% Overall economic health of Boulder 90% 84% 79% 87% 83% 85% 87% 85% 86% 85% 89% 87% 85% 81% 85% Sense of community 69% 76% 73% 68% 76% 71% 71% 73% 70% 71% 77% 67% 79% 73% 72% Table 29: Boulder Specific Questions Percent rating positively (e.g., excellent/good, more than once a month, yes) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ Ability to start or grow a business 70% 67% 56% 67% 62% 54% 56% 62% 73% 65% 64% 67% 69% 57% 65% Made efforts to reduce your energy consumption 87% 91% 90% 89% 90% 87% 92% 89% 88% 90% 85% 89% 89% 89% 89% Visited open space and mountain parks 98% 98% 93% 97% 96% 91% 97% 97% 98% 97% 96% 99% 98% 91% 96% Gathering feedback from residents on new policies or projects 63% 50% 32% 58% 43% 42% 57% 51% 49% 49% 60% 58% 47% 38% 50% Conducting public processes 66% 61% 38% 66% 48% 55% 62% 55% 55% 57% 55% 65% 55% 42% 56% The National Citizen Survey™ 15 Table 30: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? (very likely/likely) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ City of Boulder website (www.bouldercolorado.gov) 57% 66% 47% 57% 56% 42% 64% 53% 60% 55% 67% 58% 65% 43% 57% City of Boulder Facebook Page 19% 12% 5% 17% 9% 15% 15% 15% 11% 12% 25% 17% 15% 4% 13% City of Boulder Twitter 11% 9% 5% 10% 8% 2% 8% 8% 10% 9% 9% 10% 13% 2% 9% City of Boulder NextDoor neighborhood postings 21% 27% 21% 14% 30% 7% 17% 18% 31% 23% 20% 14% 37% 21% 22% City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 10% 10% 10% 10% 10% 9% 10% 10% 10% 9% 18% 9% 12% 8% 10% Boulder Daily Camera 55% 69% 66% 54% 69% 63% 55% 59% 67% 63% 59% 57% 61% 72% 62% The Colorado Daily 28% 28% 25% 30% 25% 32% 33% 30% 21% 27% 29% 30% 23% 24% 27% BizWest (formerly Boulder County Business Report) 6% 4% 8% 3% 8% 1% 4% 6% 8% 6% 6% 4% 9% 6% 6% Inserts in the water utility bill 18% 21% 33% 14% 31% 15% 19% 23% 27% 23% 24% 16% 27% 33% 23% Mailings to your home address 53% 60% 64% 51% 65% 54% 56% 58% 61% 58% 58% 53% 59% 68% 58% Listservs (where you sign up to be part of a group receiving emails from the city) 18% 21% 22% 14% 26% 14% 16% 21% 23% 21% 13% 17% 20% 26% 20% Community Newsletter 39% 38% 31% 36% 37% 35% 42% 37% 35% 37% 35% 38% 36% 35% 36% Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 5% 7% 12% 6% 9% 11% 6% 9% 7% 8% 7% 3% 8% 15% 8% Table 31: Community Involvement and Inclusivity Please rate the extent to which you agree or disagree with the following statements (strongly agree/agree) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ I feel included in the Boulder community 59% 68% 55% 61% 60% 43% 64% 62% 64% 61% 60% 63% 64% 52% 60% I inform myself about major issues in the City of Boulder 58% 76% 83% 60% 80% 66% 63% 68% 76% 70% 66% 61% 74% 83% 70% The National Citizen Survey™ 16 Please rate the extent to which you agree or disagree with the following statements (strongly agree/agree) Number of years in Boulder Housing tenure Annual household income Race/ethnicity Age Overall 5 years or less 6 to 20 years More than 20 years Rent Own Less than $25,000 $25,000 to $49,999 $50,000 to $99,9999 $100,000 or more White alone, not Hispanic Hispanic and/or other race 18- 34 35- 54 55+ I take the initiative to share my views with elected officials or city staff 11% 23% 32% 12% 28% 16% 16% 16% 24% 21% 17% 12% 24% 30% 20% Boulder’s City Council implements policies that reflect the values of the Boulder community 42% 34% 26% 40% 31% 33% 39% 35% 36% 35% 40% 41% 34% 29% 36% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Comparisons by Geographic Subgroups 2016 1 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. This report discusses differences in opinion of survey respondents by geographic areas of the City of Boulder. Responses in the following tables show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as “excellent” or “good,” or the percent of respondents who attended a public meeting more than once a month. ANOVA and chi-square tests of significance were applied to these comparisons of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between geographic areas are due to chance; or in other words, a greater than 95% probability that the differences observed are “real.” Where differences were statistically significant, they have been shaded grey. The margin of error for this report is generally no greater than plus or minus three percentage points around any given percent reported for the entire sample (1,430 completed surveys). For each geographic area, the margin of error rises to approximately plus or minus 11 percentage points since sample sizes were approximately 257 for Central Boulder North, 86 for Central Boulder South, 137 for Crossroads & CU, 205 for East Boulder & Gunbarrel, 228 for North Boulder & Palo Park, 233 for South Boulder and 283 for Southeast Boulder. The National Citizen Survey™ 2 Table 1: Community Characteristics - General Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder The overall quality of life in Boulder 94% 97% 93% 88% 93% 92% 91% 92% Overall image or reputation of Boulder 88% 92% 90% 77% 85% 88% 85% 86% Boulder as a place to live 98% 97% 91% 92% 92% 95% 95% 94% Your neighborhood as a place to live 97% 84% 87% 81% 95% 91% 91% 90% Boulder as a place to raise children 85% 81% 82% 82% 92% 87% 82% 85% Boulder as a place to retire 68% 73% 71% 67% 63% 63% 66% 67% Overall appearance of Boulder 88% 94% 95% 90% 92% 92% 90% 91% Table 2: Community Characteristics - Safety Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Overall feeling of safety in Boulder 88% 89% 92% 87% 92% 94% 92% 91% In your neighborhood during the day 97% 92% 97% 95% 98% 98% 97% 97% In Boulder's downtown/commercial area during the day 92% 94% 94% 89% 87% 91% 89% 91% Table 3: Community Characteristics - Mobility Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Overall ease of getting to the places you usually have to visit 76% 74% 82% 61% 69% 67% 72% 72% Traffic flow on major streets 32% 33% 38% 31% 29% 21% 31% 30% Ease of public parking 34% 32% 28% 24% 29% 31% 27% 29% Ease of travel by car in Boulder 46% 45% 54% 32% 43% 37% 44% 43% Ease of travel by public transportation in Boulder 71% 74% 76% 57% 62% 77% 65% 69% Ease of travel by bicycle in Boulder 89% 92% 95% 83% 89% 88% 88% 89% Ease of walking in Boulder 96% 94% 95% 81% 88% 84% 87% 89% Availability of paths and walking trails 97% 99% 96% 90% 96% 94% 95% 95% Table 4: Community Characteristics - Natural Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Quality of overall natural environment in Boulder 92% 99% 98% 91% 96% 96% 96% 95% Air quality 89% 92% 91% 82% 83% 84% 90% 87% Cleanliness of Boulder 89% 87% 91% 90% 88% 89% 86% 89% The National Citizen Survey™ 3 Table 5: Community Characteristics - Built Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 72% 77% 88% 60% 72% 77% 73% 74% Public places where people want to spend time 84% 90% 95% 79% 86% 85% 82% 85% Variety of housing options 16% 19% 21% 21% 27% 20% 19% 20% Availability of affordable quality housing 9% 3% 8% 10% 16% 9% 9% 10% Overall quality of new development in Boulder 51% 55% 63% 48% 44% 54% 57% 53% Table 6: Community Characteristics - Economy Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Overall economic health of Boulder 84% 90% 85% 76% 87% 79% 81% 83% Boulder as a place to work 80% 88% 85% 78% 82% 84% 77% 81% Boulder as a place to visit 97% 89% 93% 90% 95% 95% 95% 94% Employment opportunities 64% 53% 65% 54% 61% 61% 58% 60% Shopping opportunities 86% 83% 92% 77% 79% 88% 85% 85% Cost of living in Boulder 10% 7% 10% 11% 13% 12% 9% 10% Overall quality of business and service establishments in Boulder 85% 83% 87% 84% 86% 88% 84% 85% Vibrant downtown/commercial area 90% 96% 86% 85% 88% 84% 88% 88% Table 7: Community Characteristics - Recreation and Wellness Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Health and wellness opportunities in Boulder 96% 93% 96% 91% 97% 94% 93% 94% Fitness opportunities (including exercise classes and paths or trails, etc.) 96% 99% 96% 96% 97% 94% 94% 96% Recreational opportunities 97% 97% 99% 95% 97% 98% 95% 97% Availability of affordable quality food 74% 75% 79% 68% 73% 67% 73% 73% Availability of affordable quality health care 63% 68% 67% 68% 64% 67% 72% 67% Availability of preventive health services 78% 70% 73% 80% 78% 73% 78% 76% Availability of affordable quality mental health care 62% 54% 49% 45% 60% 55% 60% 56% Table 8: Community Characteristics - Education and Enrichment Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Overall opportunities for education and enrichment 97% 94% 96% 86% 93% 94% 97% 94% Availability of affordable quality child care/preschool 54% 67% 46% 35% 51% 51% 48% 50% K-12 education 93% 84% 91% 75% 91% 93% 89% 89% Adult educational opportunities 89% 89% 87% 78% 81% 93% 89% 87% The National Citizen Survey™ 4 Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Opportunities to attend cultural/arts/music activities 84% 86% 84% 85% 81% 92% 87% 86% Opportunities to participate in religious or spiritual events and activities 92% 92% 92% 83% 90% 91% 90% 90% Table 9: Community Characteristics - Community Engagement Percent rating positively (e.g., excellent/good, very/somewhat safe) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Opportunities to participate in social events and activities 91% 84% 87% 83% 86% 85% 82% 86% Opportunities to volunteer 89% 91% 97% 90% 91% 91% 86% 90% Opportunities to participate in community matters 79% 67% 85% 75% 70% 81% 71% 76% Openness and acceptance of the community toward people of diverse backgrounds 52% 55% 64% 55% 63% 68% 57% 59% Neighborliness of residents in Boulder 70% 64% 69% 55% 62% 65% 62% 64% Table 10: Governance - General Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder The City of Boulder 87% 88% 89% 77% 82% 79% 85% 84% The value of services for the taxes paid to Boulder 70% 63% 64% 56% 62% 64% 65% 64% The overall direction that Boulder is taking 48% 41% 56% 40% 40% 44% 46% 46% The job Boulder government does at welcoming citizen involvement 56% 43% 67% 49% 55% 56% 55% 55% Overall confidence in Boulder government 51% 38% 54% 40% 47% 45% 55% 48% Generally acting in the best interest of the community 58% 45% 55% 44% 50% 44% 51% 50% Being honest 62% 54% 58% 43% 51% 54% 61% 56% Treating all residents fairly 53% 34% 50% 31% 48% 50% 49% 47% Overall customer service by Boulder employees (police, receptionists, planners, etc.) 81% 79% 88% 73% 84% 85% 84% 83% The Federal Government 45% 40% 47% 48% 45% 52% 55% 48% Table 11: Governance - Safety Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Police/Sheriff services 83% 82% 82% 82% 86% 85% 80% 83% Fire services 98% 98% 98% 94% 98% 99% 96% 97% Ambulance or emergency medical services 93% 91% 92% 86% 90% 94% 91% 91% Crime prevention 74% 78% 72% 70% 80% 79% 72% 75% Fire prevention and education 84% 85% 92% 90% 85% 96% 81% 87% The National Citizen Survey™ 5 Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Animal control 75% 79% 72% 67% 76% 81% 69% 74% Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 79% 86% 86% 74% 79% 85% 74% 80% Table 12: Governance - Mobility Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Traffic enforcement 60% 55% 65% 51% 55% 60% 57% 58% Street repair 48% 49% 47% 39% 45% 46% 50% 47% Street cleaning 66% 63% 83% 53% 69% 64% 67% 67% Street lighting 69% 72% 75% 66% 61% 73% 71% 70% Snow removal 48% 60% 59% 57% 49% 53% 57% 54% Sidewalk maintenance 59% 67% 69% 60% 62% 57% 65% 62% Traffic signal timing 54% 63% 59% 38% 49% 50% 52% 52% Bus or transit services 85% 91% 84% 68% 80% 86% 81% 82% Table 13: Governance - Natural Environment Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Garbage collection 93% 87% 87% 89% 92% 93% 92% 91% Recycling 91% 90% 89% 87% 96% 93% 93% 92% Yard waste pick-up 84% 64% 84% 76% 87% 83% 82% 81% Drinking water 82% 83% 89% 85% 90% 87% 90% 87% Preservation of natural areas such as open space, farmlands and greenbelts 91% 92% 91% 78% 88% 94% 85% 88% Boulder open space 93% 95% 96% 90% 93% 96% 92% 94% Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Storm drainage 76% 83% 77% 62% 82% 77% 75% 76% Sewer services 89% 83% 92% 84% 93% 90% 86% 88% Power (electric and/or gas) utility 80% 85% 84% 78% 84% 87% 82% 83% Water utility billing 83% 86% 85% 70% 83% 83% 83% 82% Land use, planning and zoning 49% 57% 57% 38% 57% 56% 54% 52% Code enforcement (weeds, abandoned buildings, etc.) 55% 59% 72% 50% 61% 48% 56% 56% Cable television 51% 65% 68% 54% 55% 44% 45% 52% Table 15: Governance - Economy Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Economic development 65% 72% 72% 61% 60% 71% 61% 65% The National Citizen Survey™ 6 Table 16: Governance - Recreation and Wellness Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder City parks 96% 98% 99% 91% 94% 96% 94% 95% Recreation programs or classes 92% 96% 98% 89% 92% 92% 90% 92% Recreation centers or facilities 90% 97% 97% 90% 90% 92% 89% 92% Health services 87% 86% 75% 86% 82% 82% 85% 83% Table 17: Governance - Education and Enrichment Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Public library services 95% 98% 95% 87% 93% 94% 94% 94% City-sponsored special events 85% 76% 84% 81% 81% 81% 84% 82% Table 18: Governance - Community Engagement Percent rating positively (e.g., excellent/good) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Public information services 79% 79% 84% 73% 77% 82% 79% 79% Table 19: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Sense of community 68% 69% 65% 54% 61% 66% 63% 64% Recommend living in Boulder to someone who asks 85% 84% 81% 71% 83% 82% 80% 81% Remain in Boulder for the next five years 84% 75% 73% 71% 89% 81% 75% 78% Contacted the City of Boulder (in-person, phone, email or web) for help or information 46% 52% 29% 36% 53% 51% 36% 43% Table 20: Participation - Safety Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Was NOT the victim of a crime 94% 96% 86% 92% 92% 95% 95% 93% Did NOT report a crime 84% 82% 77% 83% 87% 91% 88% 85% Stocked supplies in preparation for an emergency 19% 19% 19% 23% 19% 16% 19% 19% Table 21: Participation - Mobility Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Walked or biked instead of driving 98% 92% 95% 84% 89% 90% 87% 91% Carpooled with other adults or children instead of driving alone 71% 72% 64% 54% 72% 66% 71% 68% The National Citizen Survey™ 7 Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Used bus, rail, subway or other public transportation instead of driving 75% 83% 83% 56% 70% 83% 72% 74% Table 22: Participation - Natural Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Recycle at home 98% 100% 98% 99% 99% 98% 97% 98% Made efforts to make your home more energy efficient 82% 77% 66% 70% 77% 74% 73% 74% Made efforts to conserve water 87% 81% 70% 84% 90% 84% 82% 83% Table 23: Participation - Built Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder NOT under housing cost stress 61% 50% 43% 62% 69% 59% 46% 55% Did NOT observe a code violation 55% 48% 77% 71% 63% 49% 65% 61% Table 24: Participation - Economy Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Purchase goods or services from a business located in Boulder 100% 95% 97% 99% 98% 99% 99% 99% Economy will have positive impact on income 33% 33% 24% 32% 42% 34% 31% 33% Work in Boulder 74% 70% 83% 66% 69% 68% 63% 70% Table 25: Participation - Recreation and Wellness Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Used Boulder recreation centers or their services 69% 69% 53% 44% 67% 69% 64% 63% Visited a neighborhood park or City park 99% 98% 96% 94% 98% 96% 95% 96% Eat at least 5 portions of fruits and vegetables a day 93% 93% 88% 92% 96% 91% 85% 91% Participate in moderate or vigorous physical activity 94% 99% 96% 97% 98% 95% 92% 95% Reported being in "very good" or "excellent" health 83% 88% 76% 84% 85% 81% 75% 81% The National Citizen Survey™ 8 Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Used Boulder public libraries or their services 75% 80% 51% 57% 75% 81% 65% 69% Participated in religious or spiritual activities in Boulder 36% 35% 24% 28% 36% 36% 37% 33% Attended a City-sponsored event 80% 79% 61% 66% 73% 75% 68% 72% Table 27: Participation - Community Engagement Percent rating positively (e.g., always/sometimes, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Campaigned or advocated for an issue, cause or candidate 40% 27% 28% 30% 42% 35% 30% 34% Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 21% 25% 12% 18% 20% 23% 14% 18% Volunteered your time to some group/activity in Boulder 50% 66% 48% 43% 62% 51% 52% 52% Participated in a club 32% 58% 39% 34% 39% 39% 37% 38% Talked to or visited with your immediate neighbors 93% 89% 88% 90% 94% 90% 88% 90% Done a favor for a neighbor 82% 75% 67% 77% 89% 84% 63% 76% Attended a local public meeting 22% 27% 19% 29% 38% 24% 22% 25% Watched (online or on television) a local public meeting 24% 18% 19% 18% 22% 23% 21% 21% Read or watch local news (via television, paper, computer, etc.) 75% 66% 75% 83% 83% 88% 75% 78% Vote in local elections 92% 94% 71% 93% 94% 87% 86% 88% Table 28: Community Focus Areas Percent rating positively (e.g., essential/very important) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Overall feeling of safety in Boulder 72% 63% 78% 75% 74% 72% 73% 73% Overall ease of getting to the places you usually have to visit 76% 69% 77% 82% 83% 85% 84% 80% Quality of overall natural environment in Boulder 88% 83% 89% 83% 86% 84% 86% 86% Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 86% 74% 77% 77% 87% 81% 83% 82% Health and wellness opportunities in Boulder 62% 66% 67% 62% 60% 60% 68% 64% Overall opportunities for education and enrichment 68% 70% 72% 72% 70% 70% 70% 70% Overall economic health of Boulder 86% 77% 88% 87% 86% 87% 84% 85% Sense of community 75% 67% 65% 70% 79% 78% 67% 72% The National Citizen Survey™ 9 Table 29: Boulder Specific Questions Percent rating positively (e.g., excellent/good, more than once a month, yes) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder Ability to start or grow a business 72% 72% 77% 57% 62% 61% 58% 65% Made efforts to reduce your energy consumption 92% 93% 77% 88% 93% 89% 88% 89% Visited open space and mountain parks 97% 99% 95% 95% 99% 96% 96% 96% Gathering feedback from residents on new policies or projects 55% 41% 59% 35% 48% 54% 51% 50% Conducting public processes 63% 47% 67% 46% 48% 61% 54% 56% Table 30: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? (very likely/likely) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder City of Boulder website (www.bouldercolorado.gov) 62% 53% 44% 50% 63% 61% 56% 57% City of Boulder Facebook Page 15% 12% 15% 15% 11% 13% 12% 13% City of Boulder Twitter 9% 13% 4% 6% 12% 8% 10% 9% City of Boulder NextDoor neighborhood postings 26% 13% 17% 22% 31% 25% 18% 22% City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 11% 2% 11% 12% 7% 8% 13% 10% Boulder Daily Camera 60% 41% 55% 57% 73% 69% 64% 62% The Colorado Daily 24% 21% 28% 25% 27% 29% 33% 27% BizWest (formerly Boulder County Business Report) 7% 4% 6% 3% 7% 5% 8% 6% Inserts in the water utility bill 21% 21% 9% 16% 21% 35% 31% 23% Mailings to your home address 63% 46% 40% 52% 57% 66% 65% 58% Listservs (where you sign up to be part of a group receiving emails from the city) 28% 17% 15% 12% 19% 27% 15% 20% Community Newsletter 40% 30% 36% 35% 35% 45% 32% 36% Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 9% 13% 7% 6% 8% 9% 4% 8% Table 31: Community Involvement and Inclusivity Please rate the extent to which you agree or disagree with the following statements (strongly agree/agree) Geographic Area Overall Central Boulder North Central Boulder South Crossroads & CU East Boulder & Gunbarrel North Boulder & Palo Park South Boulder Southeast Boulder I feel included in the Boulder community 70% 67% 58% 45% 62% 60% 59% 60% I inform myself about major issues in the City of Boulder 75% 55% 66% 70% 79% 78% 61% 70% I take the initiative to share my views with elected officials or city staff 24% 26% 12% 20% 27% 24% 13% 20% Boulder’s City Council implements policies that reflect the values of the Boulder community 42% 32% 39% 28% 27% 37% 39% 36% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Supplemental Online Survey Results 2016 The National Citizen Survey™ © 2001-2016 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents About this Report ............................................................................. 1 Complete Survey Responses ............................................................. 2 1 About this Report As part of its participation in The National Citizen Survey™, the City of Boulder conducted a mailed survey of 6,000 residents. Surveys were mailed to randomly selected households in September 2016 and data were collected through October 25, 2016. After the official data collection period was over (see the report, The National Citizen Survey: Community Livability Report, Boulder, CO, 2016), the City made available a web-based survey to its residents through a link on the City’s website. Visitors to the site were able to complete the survey from October 25-November 11 and 619 surveys were received. This report contains the results of this administration of the web-based survey and have not been weighted to current population estimates of Boulder. The National Citizen Survey™ 2 Complete Survey Responses The following pages contain a complete set of responses to each question on the survey, excluding the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”). Responses excluding “don’t know” Table 1: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Total Boulder as a place to live 42% N=250 46% N=276 11% N=64 2% N=11 100% N=601 Your neighborhood as a place to live 52% N=320 38% N=237 9% N=54 1% N=5 100% N=616 Boulder as a place to raise children 42% N=208 43% N=212 12% N=60 3% N=13 100% N=493 Boulder as a place to work 34% N=190 46% N=254 16% N=89 4% N=21 100% N=554 Boulder as a place to visit 63% N=366 32% N=185 5% N=29 1% N=4 100% N=584 Boulder as a place to retire 24% N=130 35% N=186 24% N=130 17% N=93 100% N=539 The overall quality of life in Boulder 36% N=225 50% N=309 11% N=69 3% N=16 100% N=619 Table 2: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Overall feeling of safety in Boulder 32% N=194 54% N=322 13% N=78 1% N=7 100% N=601 Overall ease of getting to the places you usually have to visit 13% N=79 34% N=206 35% N=209 18% N=109 100% N=603 Quality of overall natural environment in Boulder 55% N=327 35% N=210 8% N=49 2% N=11 100% N=597 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 13% N=79 41% N=249 32% N=193 13% N=80 100% N=601 Health and wellness opportunities in Boulder 53% N=315 37% N=222 8% N=48 1% N=8 100% N=593 Overall opportunities for education and enrichment 56% N=328 36% N=212 7% N=41 1% N=5 100% N=586 Overall economic health of Boulder 36% N=209 48% N=276 13% N=77 3% N=18 100% N=580 Sense of community 13% N=78 43% N=258 32% N=189 12% N=74 100% N=599 Overall image or reputation of Boulder 27% N=163 48% N=282 19% N=113 6% N=35 100% N=593 Table 3: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Boulder to someone who asks 31% N=186 37% N=220 19% N=112 13% N=74 100% N=592 Remain in Boulder for the next five years 58% N=341 24% N=141 11% N=66 6% N=37 100% N=585 The National Citizen Survey™ 3 Table 4: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 81% N=481 14% N=84 3% N=20 2% N=10 0% N=1 100% N=596 In Boulder's downtown/commercial area during the day 56% N=338 26% N=154 8% N=47 8% N=46 2% N=14 100% N=599 Table 5: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Traffic flow on major streets 2% N=12 21% N=123 34% N=196 43% N=254 100% N=585 Ease of public parking 4% N=23 22% N=128 37% N=218 37% N=217 100% N=586 Ease of travel by car in Boulder 4% N=24 25% N=145 39% N=226 33% N=192 100% N=587 Ease of travel by public transportation in Boulder 11% N=55 31% N=158 38% N=193 20% N=104 100% N=510 Ease of travel by bicycle in Boulder 34% N=175 40% N=209 21% N=109 5% N=26 100% N=519 Ease of walking in Boulder 33% N=194 47% N=280 16% N=94 4% N=23 100% N=591 Availability of paths and walking trails 51% N=301 40% N=239 7% N=42 2% N=9 100% N=591 Air quality 25% N=146 57% N=329 14% N=84 4% N=21 100% N=580 Cleanliness of Boulder 25% N=149 56% N=334 16% N=96 2% N=14 100% N=593 Overall appearance of Boulder 31% N=181 53% N=312 13% N=79 4% N=21 100% N=593 Public places where people want to spend time 26% N=151 46% N=269 21% N=123 8% N=46 100% N=589 Variety of housing options 8% N=44 22% N=122 31% N=174 40% N=225 100% N=565 Availability of affordable quality housing 5% N=26 13% N=68 27% N=144 56% N=305 100% N=543 Fitness opportunities (including exercise classes and paths or trails, etc.) 64% N=377 29% N=171 6% N=35 1% N=5 100% N=588 Recreational opportunities 65% N=384 30% N=176 4% N=25 1% N=6 100% N=591 Availability of affordable quality food 25% N=147 42% N=247 26% N=155 7% N=42 100% N=591 Availability of affordable quality health care 17% N=96 48% N=261 23% N=126 12% N=66 100% N=549 Availability of preventive health services 26% N=136 53% N=285 16% N=83 5% N=29 100% N=533 Availability of affordable quality mental health care 17% N=60 40% N=142 26% N=92 18% N=64 100% N=358 Ability to start or grow a business 23% N=89 42% N=159 23% N=88 11% N=43 100% N=379 Table 6: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Availability of affordable quality child care/preschool 13% N=32 27% N=66 31% N=75 29% N=70 100% N=243 K-12 education 40% N=144 46% N=167 14% N=49 0% N=1 100% N=361 Adult educational opportunities 36% N=172 51% N=244 12% N=60 1% N=7 100% N=483 Opportunities to attend cultural/arts/music activities 40% N=231 44% N=254 12% N=68 3% N=19 100% N=572 Opportunities to participate in religious or spiritual events and activities 45% N=178 46% N=182 8% N=33 1% N=5 100% N=398 Employment opportunities 16% N=76 49% N=227 27% N=124 7% N=34 100% N=461 Shopping opportunities 27% N=156 51% N=294 19% N=109 3% N=19 100% N=578 The National Citizen Survey™ 4 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Cost of living in Boulder 2% N=9 15% N=90 39% N=226 44% N=256 100% N=581 Overall quality of business and service establishments in Boulder 19% N=111 60% N=345 18% N=105 2% N=14 100% N=575 Vibrant downtown/commercial area 34% N=191 48% N=271 15% N=85 4% N=22 100% N=569 Overall quality of new development in Boulder 8% N=43 26% N=141 31% N=171 35% N=193 100% N=548 Opportunities to participate in social events and activities 30% N=167 52% N=287 16% N=91 2% N=10 100% N=555 Opportunities to volunteer 49% N=258 44% N=230 6% N=34 1% N=3 100% N=525 Opportunities to participate in community matters 29% N=160 41% N=224 20% N=111 10% N=58 100% N=553 Openness and acceptance of the community toward people of diverse backgrounds 18% N=98 37% N=201 31% N=166 14% N=77 100% N=542 Neighborliness of residents in Boulder 21% N=119 44% N=253 28% N=161 8% N=47 100% N=580 Table 7: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 10% N=60 90% N=526 100% N=586 Made efforts to make your home more energy efficient 20% N=117 80% N=468 100% N=585 Observed a code violation or other hazard in Boulder 48% N=277 52% N=304 100% N=581 Household member was a victim of a crime in Boulder 89% N=521 11% N=62 100% N=583 Reported a crime to the police in Boulder 80% N=467 20% N=116 100% N=583 Stocked supplies in preparation for an emergency 75% N=441 25% N=144 100% N=585 Campaigned or advocated for an issue, cause or candidate 44% N=255 56% N=329 100% N=584 Contacted the City of Boulder (in-person, phone, email or web) for help or information 32% N=186 68% N=399 100% N=585 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 48% N=284 52% N=302 100% N=586 Made efforts to reduce your energy consumption 11% N=64 89% N=521 100% N=585 Table 8: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 18% N=104 12% N=70 32% N=188 37% N=217 100% N=579 Visited a neighborhood park or City park 40% N=227 33% N=187 24% N=135 4% N=25 100% N=574 Used Boulder public libraries or their services 10% N=59 29% N=165 39% N=223 23% N=130 100% N=577 Participated in religious or spiritual activities in Boulder 5% N=30 18% N=100 16% N=93 61% N=348 100% N=571 Attended a City-sponsored event 2% N=14 13% N=72 60% N=347 25% N=142 100% N=575 Used bus, rail, subway or other public transportation instead of driving 12% N=72 17% N=96 36% N=209 35% N=201 100% N=578 Carpooled with other adults or children instead of driving alone 15% N=85 24% N=140 23% N=132 38% N=220 100% N=577 Walked or biked instead of driving 40% N=229 27% N=156 18% N=104 15% N=89 100% N=578 Volunteered your time to some group/activity in Boulder 21% N=122 22% N=126 27% N=154 31% N=177 100% N=579 Participated in a club 10% N=57 16% N=90 18% N=104 56% N=318 100% N=569 Talked to or visited with your immediate neighbors 59% N=339 30% N=172 10% N=58 2% N=10 100% N=579 Done a favor for a neighbor 27% N=156 31% N=181 33% N=190 9% N=51 100% N=578 The National Citizen Survey™ 5 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Visited open space and mountain parks 47% N=272 34% N=199 16% N=91 3% N=17 100% N=579 Table 9: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 1% N=7 9% N=48 39% N=212 51% N=274 100% N=541 Watched (online or on television) a local public meeting 2% N=9 12% N=70 33% N=189 53% N=306 100% N=574 Table 10: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Police/Sheriff services 30% N=133 50% N=223 17% N=74 3% N=13 100% N=443 Fire services 57% N=207 40% N=147 3% N=10 0% N=0 100% N=364 Ambulance or emergency medical services 48% N=148 46% N=143 5% N=15 1% N=3 100% N=309 Crime prevention 16% N=56 53% N=186 23% N=80 8% N=29 100% N=351 Fire prevention and education 32% N=99 57% N=175 8% N=23 3% N=9 100% N=306 Traffic enforcement 9% N=40 40% N=183 30% N=136 21% N=96 100% N=455 Street repair 4% N=21 28% N=151 34% N=182 34% N=180 100% N=534 Street cleaning 8% N=42 36% N=182 33% N=163 22% N=112 100% N=499 Street lighting 10% N=53 54% N=290 26% N=141 11% N=57 100% N=541 Snow removal 6% N=33 33% N=179 37% N=200 24% N=127 100% N=539 Sidewalk maintenance 6% N=29 43% N=222 36% N=189 16% N=82 100% N=522 Traffic signal timing 6% N=31 35% N=190 31% N=169 28% N=154 100% N=544 Bus or transit services 20% N=90 44% N=197 25% N=111 11% N=48 100% N=446 Garbage collection 39% N=209 52% N=281 7% N=39 2% N=9 100% N=538 Recycling 51% N=277 41% N=225 6% N=35 1% N=6 100% N=543 Yard waste pick-up 38% N=175 40% N=187 12% N=57 10% N=44 100% N=463 Storm drainage 10% N=46 57% N=266 24% N=111 10% N=45 100% N=468 Drinking water 39% N=209 47% N=256 12% N=64 2% N=12 100% N=541 Sewer services 26% N=122 57% N=264 12% N=56 4% N=20 100% N=462 Power (electric and/or gas) utility 33% N=177 49% N=258 13% N=69 5% N=25 100% N=529 Water utility billing 26% N=130 52% N=263 17% N=84 6% N=28 100% N=505 City parks 45% N=242 44% N=238 9% N=50 2% N=10 100% N=540 Recreation programs or classes 43% N=179 47% N=195 7% N=30 2% N=9 100% N=413 Recreation centers or facilities 43% N=191 46% N=208 9% N=40 2% N=10 100% N=449 Land use, planning and zoning 6% N=29 23% N=111 26% N=127 45% N=221 100% N=488 Code enforcement (weeds, abandoned buildings, etc.) 5% N=22 30% N=126 32% N=135 33% N=140 100% N=423 The National Citizen Survey™ 6 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Animal control 13% N=51 55% N=220 23% N=90 10% N=38 100% N=399 Economic development 15% N=64 41% N=178 27% N=118 17% N=74 100% N=434 Health services 20% N=82 62% N=258 14% N=60 4% N=17 100% N=417 Public library services 49% N=239 43% N=214 7% N=34 1% N=5 100% N=492 Public information services 20% N=86 51% N=219 22% N=94 7% N=28 100% N=427 Cable television 13% N=46 39% N=133 25% N=86 23% N=77 100% N=342 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 20% N=79 56% N=217 19% N=75 5% N=19 100% N=390 Preservation of natural areas such as open space, farmlands and greenbelts 44% N=241 35% N=190 12% N=63 9% N=49 100% N=543 Boulder open space 54% N=296 34% N=188 9% N=50 3% N=18 100% N=552 City-sponsored special events 18% N=73 58% N=238 20% N=84 4% N=18 100% N=413 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 19% N=94 51% N=245 21% N=104 9% N=42 100% N=485 Table 11: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Boulder 16% N=86 50% N=259 24% N=127 10% N=50 100% N=522 The Federal Government 4% N=21 47% N=224 37% N=175 12% N=56 100% N=476 Table 12: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Total The value of services for the taxes paid to Boulder 9% N=46 40% N=206 33% N=170 18% N=90 100% N=512 The overall direction that Boulder is taking 4% N=22 19% N=103 28% N=152 48% N=257 100% N=534 The job Boulder government does at welcoming citizen involvement 10% N=48 27% N=134 27% N=134 36% N=174 100% N=490 Overall confidence in Boulder government 6% N=31 22% N=118 25% N=131 47% N=253 100% N=533 Generally acting in the best interest of the community 6% N=33 20% N=108 27% N=141 47% N=249 100% N=531 Being honest 9% N=42 26% N=124 24% N=114 42% N=204 100% N=484 Treating all residents fairly 6% N=30 20% N=96 28% N=138 46% N=222 100% N=486 Gathering feedback from residents on new policies or projects 8% N=43 21% N=106 26% N=131 45% N=232 100% N=512 Conducting public processes 8% N=37 22% N=108 29% N=143 41% N=199 100% N=487 Table 13: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 37% N=199 36% N=195 22% N=119 5% N=25 100% N=538 Overall ease of getting to the places you usually have to visit 35% N=190 48% N=258 16% N=84 1% N=4 100% N=536 Quality of overall natural environment in Boulder 57% N=305 32% N=170 10% N=56 1% N=8 100% N=539 The National Citizen Survey™ 7 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 45% N=246 39% N=210 14% N=78 1% N=8 100% N=542 Health and wellness opportunities in Boulder 20% N=110 42% N=225 31% N=166 7% N=39 100% N=540 Overall opportunities for education and enrichment 22% N=121 40% N=213 31% N=168 7% N=36 100% N=538 Overall economic health of Boulder 30% N=163 41% N=221 24% N=129 5% N=27 100% N=540 Sense of community 35% N=187 42% N=228 21% N=113 2% N=9 100% N=537 Table 14: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Total City of Boulder website (www.bouldercolorado.gov) 39% N=204 29% N=151 22% N=115 9% N=49 100% N=519 City of Boulder Facebook Page 5% N=27 10% N=50 16% N=81 69% N=347 100% N=505 City of Boulder Twitter 4% N=19 6% N=29 9% N=45 82% N=410 100% N=503 City of Boulder NextDoor neighborhood postings 37% N=185 23% N=117 20% N=100 20% N=102 100% N=504 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 3% N=17 7% N=35 24% N=119 66% N=325 100% N=496 Boulder Daily Camera 44% N=235 24% N=127 20% N=108 12% N=65 100% N=535 The Colorado Daily 7% N=34 12% N=63 24% N=123 57% N=291 100% N=511 BizWest (formerly Boulder County Business Report) 3% N=13 5% N=24 15% N=71 78% N=373 100% N=481 Inserts in the water utility bill 8% N=41 16% N=83 27% N=136 49% N=245 100% N=505 Mailings to your home address 26% N=137 33% N=170 25% N=131 16% N=81 100% N=519 Listservs (where you sign up to be part of a group receiving emails from the city) 18% N=92 24% N=119 18% N=90 40% N=198 100% N=499 Community Newsletter 13% N=66 26% N=131 29% N=144 32% N=160 100% N=501 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 7% N=34 10% N=49 27% N=135 56% N=283 100% N=501 Table 15: Question 15 Please rate to what extent you agree or disagree with each of the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 12% N=64 34% N=184 31% N=167 18% N=99 4% N=22 100% N=536 I inform myself about major issues in the City of Boulder 40% N=216 51% N=273 8% N=42 1% N=7 0% N=1 100% N=539 I take the initiative to share my views with elected officials or city staff 19% N=100 34% N=185 23% N=126 21% N=114 3% N=14 100% N=539 Boulder’s City Council implements policies that reflect the values of the Boulder community 2% N=11 15% N=83 28% N=151 38% N=204 17% N=91 100% N=540 The National Citizen Survey™ 8 Table 16: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 0% N=2 0% N=0 1% N=4 8% N=42 91% N=485 100% N=533 Purchase goods or services from a business located in Boulder 0% N=1 1% N=6 19% N=100 55% N=294 25% N=135 100% N=536 Eat at least 5 portions of fruits and vegetables a day 1% N=5 5% N=25 27% N=146 40% N=216 27% N=145 100% N=537 Participate in moderate or vigorous physical activity 1% N=4 2% N=13 17% N=94 42% N=227 37% N=201 100% N=539 Read or watch local news (via television, paper, computer, etc.) 2% N=12 5% N=28 17% N=91 31% N=169 44% N=238 100% N=538 Vote in local elections 2% N=9 0% N=2 3% N=15 9% N=51 86% N=461 100% N=538 Table 17: Question D2 Would you say that in general your health is: Percent Number Excellent 37% N=200 Very good 46% N=250 Good 15% N=80 Fair 1% N=8 Poor 0% N=1 Total 100% N=539 Table 18: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 7% N=38 Somewhat positive 24% N=129 Neutral 51% N=273 Somewhat negative 16% N=87 Very negative 2% N=13 Total 100% N=540 Table 19: Question D4 What is your employment status? Percent Number Working full time for pay 47% N=252 Working part time for pay 21% N=111 Unemployed, looking for paid work 2% N=12 Unemployed, not looking for paid work 5% N=25 Fully retired 25% N=135 Total 100% N=535 The National Citizen Survey™ 9 Table 20: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 32% N=172 Yes, from home 30% N=160 No 38% N=200 Total 100% N=532 Table 21: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 6% N=33 2 to 5 years 11% N=60 6 to 10 years 10% N=56 11 to 20 years 24% N=129 More than 20 years 48% N=261 Total 100% N=539 Table 22: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 79% N=425 Building with two or more homes (duplex, townhome, apartment or condominium) 19% N=104 Mobile home 1% N=6 Other 0% N=2 Total 100% N=537 Table 23: Question D8 Is this house, apartment or mobile home... Percent Number Rented 11% N=57 Owned 89% N=478 Total 100% N=535 Table 24: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 3% N=13 $300 to $599 per month 12% N=60 $600 to $999 per month 8% N=40 $1,000 to $1,499 per month 18% N=95 $1,500 to $2,499 per month 36% N=188 $2,500 or more per month 24% N=122 Total 100% N=518 The National Citizen Survey™ 10 Table 25: Question D10 Do any children 17 or under live in your household? Percent Number No 69% N=370 Yes 31% N=166 Total 100% N=536 Table 26: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 70% N=376 Yes 30% N=160 Total 100% N=536 Table 27: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 4% N=21 $25,000 to $49,999 14% N=68 $50,000 to $99,999 28% N=139 $100,000 to $149,999 27% N=132 $150,000 or more 27% N=131 Total 100% N=491 Table 28: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 97% N=511 Yes, I consider myself to be Spanish, Hispanic or Latino 3% N=16 Total 100% N=527 Table 29: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=5 Asian, Asian Indian or Pacific Islander 1% N=7 Black or African American 0% N=1 White 95% N=494 Other 4% N=21 Total may exceed 100% as respondents could select more than one option. The National Citizen Survey™ 11 Table 30: Question D15 In which category is your age? Percent Number 18 to 24 years 0% N=1 25 to 34 years 9% N=49 35 to 44 years 14% N=71 45 to 54 years 24% N=124 55 to 64 years 28% N=149 65 to 74 years 20% N=103 75 years or older 5% N=26 Total 100% N=523 Table 31: Question D16 What is your sex? Percent Number Female 63% N=332 Male 37% N=196 Total 100% N=528 Table 32: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 62% N=331 Land line 16% N=85 Both 22% N=116 Total 100% N=532 The National Citizen Survey™ 12 Responses including “don’t know” The following pages contain a complete set of responses to each question on the survey, including the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=“). Table 33: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Don't know Total Boulder as a place to live 41% N=250 46% N=276 11% N=64 2% N=11 0% N=2 100% N=603 Your neighborhood as a place to live 52% N=320 38% N=237 9% N=54 1% N=5 0% N=3 100% N=619 Boulder as a place to raise children 34% N=208 34% N=212 10% N=60 2% N=13 20% N=124 100% N=617 Boulder as a place to work 31% N=190 41% N=254 14% N=89 3% N=21 10% N=63 100% N=617 Boulder as a place to visit 59% N=366 30% N=185 5% N=29 1% N=4 5% N=32 100% N=616 Boulder as a place to retire 21% N=130 30% N=186 21% N=130 15% N=93 13% N=77 100% N=616 The overall quality of life in Boulder 36% N=225 50% N=309 11% N=69 3% N=16 0% N=0 100% N=619 Table 34: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety in Boulder 32% N=194 54% N=322 13% N=78 1% N=7 0% N=0 100% N=601 Overall ease of getting to the places you usually have to visit 13% N=79 34% N=206 35% N=209 18% N=109 0% N=0 100% N=603 Quality of overall natural environment in Boulder 55% N=327 35% N=210 8% N=49 2% N=11 0% N=0 100% N=597 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 13% N=79 41% N=249 32% N=193 13% N=80 0% N=1 100% N=602 Health and wellness opportunities in Boulder 53% N=315 37% N=222 8% N=48 1% N=8 1% N=6 100% N=599 Overall opportunities for education and enrichment 54% N=328 35% N=212 7% N=41 1% N=5 3% N=18 100% N=604 Overall economic health of Boulder 35% N=209 46% N=276 13% N=77 3% N=18 4% N=22 100% N=602 Sense of community 13% N=78 43% N=258 31% N=189 12% N=74 0% N=2 100% N=601 Overall image or reputation of Boulder 27% N=163 47% N=282 19% N=113 6% N=35 2% N=10 100% N=603 Table 35: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Boulder to someone who asks 31% N=186 37% N=220 19% N=112 12% N=74 1% N=6 100% N=598 Remain in Boulder for the next five years 57% N=341 24% N=141 11% N=66 6% N=37 3% N=15 100% N=600 The National Citizen Survey™ 13 Table 36: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 80% N=481 14% N=84 3% N=20 2% N=10 0% N=1 0% N=2 100% N=598 In Boulder's downtown/commercial area during the day 56% N=338 26% N=154 8% N=47 8% N=46 2% N=14 0% N=3 100% N=602 Table 37: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Traffic flow on major streets 2% N=12 21% N=123 33% N=196 43% N=254 1% N=3 100% N=588 Ease of public parking 4% N=23 22% N=128 37% N=218 37% N=217 1% N=7 100% N=593 Ease of travel by car in Boulder 4% N=24 24% N=145 38% N=226 32% N=192 1% N=5 100% N=592 Ease of travel by public transportation in Boulder 9% N=55 27% N=158 33% N=193 18% N=104 14% N=82 100% N=592 Ease of travel by bicycle in Boulder 30% N=175 35% N=209 18% N=109 4% N=26 12% N=71 100% N=590 Ease of walking in Boulder 33% N=194 47% N=280 16% N=94 4% N=23 0% N=2 100% N=593 Availability of paths and walking trails 51% N=301 40% N=239 7% N=42 2% N=9 0% N=1 100% N=592 Air quality 25% N=146 56% N=329 14% N=84 4% N=21 2% N=11 100% N=591 Cleanliness of Boulder 25% N=149 56% N=334 16% N=96 2% N=14 0% N=0 100% N=593 Overall appearance of Boulder 30% N=181 53% N=312 13% N=79 4% N=21 0% N=1 100% N=594 Public places where people want to spend time 25% N=151 45% N=269 21% N=123 8% N=46 1% N=4 100% N=593 Variety of housing options 7% N=44 21% N=122 29% N=174 38% N=225 5% N=27 100% N=592 Availability of affordable quality housing 4% N=26 12% N=68 24% N=144 52% N=305 8% N=48 100% N=591 Fitness opportunities (including exercise classes and paths or trails, etc.) 64% N=377 29% N=171 6% N=35 1% N=5 1% N=5 100% N=593 Recreational opportunities 65% N=384 30% N=176 4% N=25 1% N=6 0% N=1 100% N=592 Availability of affordable quality food 25% N=147 42% N=247 26% N=155 7% N=42 0% N=1 100% N=592 Availability of affordable quality health care 16% N=96 44% N=261 21% N=126 11% N=66 8% N=46 100% N=595 Availability of preventive health services 23% N=136 48% N=285 14% N=83 5% N=29 10% N=59 100% N=592 Availability of affordable quality mental health care 10% N=60 24% N=142 15% N=92 11% N=64 40% N=236 100% N=594 Ability to start or grow a business 15% N=89 27% N=159 15% N=88 7% N=43 36% N=213 100% N=592 Table 38: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Availability of affordable quality child care/preschool 6% N=32 11% N=66 13% N=75 12% N=70 58% N=334 100% N=577 K-12 education 25% N=144 29% N=167 9% N=49 0% N=1 37% N=212 100% N=573 Adult educational opportunities 30% N=172 43% N=244 10% N=60 1% N=7 16% N=89 100% N=572 Opportunities to attend cultural/arts/music activities 40% N=231 44% N=254 12% N=68 3% N=19 2% N=10 100% N=582 The National Citizen Survey™ 14 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Opportunities to participate in religious or spiritual events and activities 31% N=178 31% N=182 6% N=33 1% N=5 32% N=185 100% N=583 Employment opportunities 13% N=76 39% N=227 21% N=124 6% N=34 21% N=124 100% N=585 Shopping opportunities 27% N=156 51% N=294 19% N=109 3% N=19 1% N=4 100% N=582 Cost of living in Boulder 2% N=9 15% N=90 39% N=226 44% N=256 1% N=3 100% N=584 Overall quality of business and service establishments in Boulder 19% N=111 59% N=345 18% N=105 2% N=14 1% N=6 100% N=581 Vibrant downtown/commercial area 33% N=191 47% N=271 15% N=85 4% N=22 2% N=12 100% N=581 Overall quality of new development in Boulder 7% N=43 24% N=141 29% N=171 33% N=193 6% N=32 100% N=580 Opportunities to participate in social events and activities 29% N=167 50% N=287 16% N=91 2% N=10 4% N=24 100% N=579 Opportunities to volunteer 44% N=258 39% N=230 6% N=34 1% N=3 10% N=59 100% N=584 Opportunities to participate in community matters 27% N=160 38% N=224 19% N=111 10% N=58 5% N=32 100% N=585 Openness and acceptance of the community toward people of diverse backgrounds 17% N=98 34% N=201 28% N=166 13% N=77 7% N=42 100% N=584 Neighborliness of residents in Boulder 20% N=119 43% N=253 28% N=161 8% N=47 1% N=4 100% N=584 Table 39: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 10% N=60 90% N=526 100% N=586 Made efforts to make your home more energy efficient 20% N=117 80% N=468 100% N=585 Observed a code violation or other hazard in Boulder 48% N=277 52% N=304 100% N=581 Household member was a victim of a crime in Boulder 89% N=521 11% N=62 100% N=583 Reported a crime to the police in Boulder 80% N=467 20% N=116 100% N=583 Stocked supplies in preparation for an emergency 75% N=441 25% N=144 100% N=585 Campaigned or advocated for an issue, cause or candidate 44% N=255 56% N=329 100% N=584 Contacted the City of Boulder (in-person, phone, email or web) for help or information 32% N=186 68% N=399 100% N=585 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 48% N=284 52% N=302 100% N=586 Made efforts to reduce your energy consumption 11% N=64 89% N=521 100% N=585 Table 40: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 18% N=104 12% N=70 32% N=188 37% N=217 100% N=579 Visited a neighborhood park or City park 40% N=227 33% N=187 24% N=135 4% N=25 100% N=574 Used Boulder public libraries or their services 10% N=59 29% N=165 39% N=223 23% N=130 100% N=577 Participated in religious or spiritual activities in Boulder 5% N=30 18% N=100 16% N=93 61% N=348 100% N=571 Attended a City-sponsored event 2% N=14 13% N=72 60% N=347 25% N=142 100% N=575 Used bus, rail, subway or other public transportation instead of driving 12% N=72 17% N=96 36% N=209 35% N=201 100% N=578 Carpooled with other adults or children instead of driving alone 15% N=85 24% N=140 23% N=132 38% N=220 100% N=577 The National Citizen Survey™ 15 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Walked or biked instead of driving 40% N=229 27% N=156 18% N=104 15% N=89 100% N=578 Volunteered your time to some group/activity in Boulder 21% N=122 22% N=126 27% N=154 31% N=177 100% N=579 Participated in a club 10% N=57 16% N=90 18% N=104 56% N=318 100% N=569 Talked to or visited with your immediate neighbors 59% N=339 30% N=172 10% N=58 2% N=10 100% N=579 Done a favor for a neighbor 27% N=156 31% N=181 33% N=190 9% N=51 100% N=578 Visited open space and mountain parks 47% N=272 34% N=199 16% N=91 3% N=17 100% N=579 Table 41: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 1% N=7 9% N=48 39% N=212 51% N=274 100% N=541 Watched (online or on television) a local public meeting 2% N=9 12% N=70 33% N=189 53% N=306 100% N=574 Table 42: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Police/Sheriff services 24% N=133 40% N=223 13% N=74 2% N=13 20% N=112 100% N=555 Fire services 37% N=207 26% N=147 2% N=10 0% N=0 35% N=192 100% N=556 Ambulance or emergency medical services 26% N=148 26% N=143 3% N=15 1% N=3 45% N=251 100% N=560 Crime prevention 10% N=56 33% N=186 14% N=80 5% N=29 37% N=207 100% N=558 Fire prevention and education 18% N=99 31% N=175 4% N=23 2% N=9 45% N=254 100% N=560 Traffic enforcement 7% N=40 33% N=183 24% N=136 17% N=96 18% N=103 100% N=558 Street repair 4% N=21 27% N=151 33% N=182 32% N=180 5% N=26 100% N=560 Street cleaning 8% N=42 33% N=182 29% N=163 20% N=112 11% N=60 100% N=559 Street lighting 9% N=53 52% N=290 25% N=141 10% N=57 3% N=19 100% N=560 Snow removal 6% N=33 32% N=179 36% N=200 23% N=127 4% N=21 100% N=560 Sidewalk maintenance 5% N=29 40% N=222 34% N=189 15% N=82 7% N=37 100% N=559 Traffic signal timing 6% N=31 34% N=190 30% N=169 27% N=154 3% N=17 100% N=561 Bus or transit services 16% N=90 35% N=197 20% N=111 9% N=48 20% N=110 100% N=556 Garbage collection 37% N=209 50% N=281 7% N=39 2% N=9 4% N=22 100% N=560 Recycling 49% N=277 40% N=225 6% N=35 1% N=6 3% N=17 100% N=560 Yard waste pick-up 31% N=175 34% N=187 10% N=57 8% N=44 17% N=93 100% N=556 Storm drainage 8% N=46 48% N=266 20% N=111 8% N=45 16% N=89 100% N=557 Drinking water 38% N=209 46% N=256 11% N=64 2% N=12 3% N=16 100% N=557 Sewer services 22% N=122 48% N=264 10% N=56 4% N=20 17% N=92 100% N=554 Power (electric and/or gas) utility 32% N=177 46% N=258 12% N=69 4% N=25 5% N=28 100% N=557 The National Citizen Survey™ 16 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Water utility billing 23% N=130 47% N=263 15% N=84 5% N=28 9% N=52 100% N=557 City parks 44% N=242 43% N=238 9% N=50 2% N=10 3% N=15 100% N=555 Recreation programs or classes 32% N=179 35% N=195 5% N=30 2% N=9 25% N=141 100% N=554 Recreation centers or facilities 34% N=191 37% N=208 7% N=40 2% N=10 19% N=107 100% N=556 Land use, planning and zoning 5% N=29 20% N=111 23% N=127 40% N=221 11% N=61 100% N=549 Code enforcement (weeds, abandoned buildings, etc.) 4% N=22 23% N=126 24% N=135 25% N=140 24% N=135 100% N=558 Animal control 9% N=51 39% N=220 16% N=90 7% N=38 29% N=160 100% N=559 Economic development 12% N=64 32% N=178 21% N=118 13% N=74 22% N=119 100% N=553 Health services 15% N=82 46% N=258 11% N=60 3% N=17 25% N=138 100% N=555 Public library services 43% N=239 38% N=214 6% N=34 1% N=5 12% N=66 100% N=558 Public information services 15% N=86 39% N=219 17% N=94 5% N=28 23% N=128 100% N=555 Cable television 8% N=46 24% N=133 16% N=86 14% N=77 38% N=210 100% N=552 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 14% N=79 39% N=217 14% N=75 3% N=19 30% N=165 100% N=555 Preservation of natural areas such as open space, farmlands and greenbelts 43% N=241 34% N=190 11% N=63 9% N=49 3% N=16 100% N=559 Boulder open space 53% N=296 34% N=188 9% N=50 3% N=18 1% N=6 100% N=558 City-sponsored special events 13% N=73 43% N=238 15% N=84 3% N=18 25% N=141 100% N=554 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 17% N=94 44% N=245 19% N=104 8% N=42 13% N=75 100% N=560 Table 43: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Boulder 16% N=86 48% N=259 23% N=127 9% N=50 4% N=22 100% N=544 The Federal Government 4% N=21 40% N=224 31% N=175 10% N=56 15% N=83 100% N=559 Table 44: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Boulder 9% N=46 38% N=206 32% N=170 17% N=90 5% N=26 100% N=538 The overall direction that Boulder is taking 4% N=22 19% N=103 28% N=152 47% N=257 2% N=10 100% N=544 The job Boulder government does at welcoming citizen involvement 9% N=48 25% N=134 25% N=134 32% N=174 9% N=50 100% N=540 Overall confidence in Boulder government 6% N=31 22% N=118 24% N=131 47% N=253 2% N=11 100% N=544 Generally acting in the best interest of the community 6% N=33 20% N=108 26% N=141 46% N=249 2% N=12 100% N=543 Being honest 8% N=42 23% N=124 21% N=114 38% N=204 11% N=58 100% N=542 Treating all residents fairly 6% N=30 18% N=96 26% N=138 41% N=222 10% N=55 100% N=541 Gathering feedback from residents on new policies or projects 8% N=43 20% N=106 24% N=131 43% N=232 6% N=31 100% N=543 The National Citizen Survey™ 17 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don't know Total Conducting public processes 7% N=37 20% N=108 26% N=143 37% N=199 10% N=53 100% N=540 Table 45: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 37% N=199 36% N=195 22% N=119 5% N=25 100% N=538 Overall ease of getting to the places you usually have to visit 35% N=190 48% N=258 16% N=84 1% N=4 100% N=536 Quality of overall natural environment in Boulder 57% N=305 32% N=170 10% N=56 1% N=8 100% N=539 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 45% N=246 39% N=210 14% N=78 1% N=8 100% N=542 Health and wellness opportunities in Boulder 20% N=110 42% N=225 31% N=166 7% N=39 100% N=540 Overall opportunities for education and enrichment 22% N=121 40% N=213 31% N=168 7% N=36 100% N=538 Overall economic health of Boulder 30% N=163 41% N=221 24% N=129 5% N=27 100% N=540 Sense of community 35% N=187 42% N=228 21% N=113 2% N=9 100% N=537 Table 46: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Don't know Total City of Boulder website (www.bouldercolorado.gov) 38% N=204 28% N=151 22% N=115 9% N=49 2% N=13 100% N=532 City of Boulder Facebook Page 5% N=27 9% N=50 15% N=81 65% N=347 5% N=27 100% N=532 City of Boulder Twitter 4% N=19 5% N=29 9% N=45 78% N=410 5% N=26 100% N=529 City of Boulder NextDoor neighborhood postings 34% N=185 22% N=117 19% N=100 19% N=102 6% N=33 100% N=537 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 3% N=17 7% N=35 22% N=119 61% N=325 7% N=35 100% N=531 Boulder Daily Camera 44% N=235 24% N=127 20% N=108 12% N=65 0% N=1 100% N=536 The Colorado Daily 6% N=34 12% N=63 23% N=123 55% N=291 4% N=22 100% N=533 BizWest (formerly Boulder County Business Report) 2% N=13 5% N=24 13% N=71 70% N=373 9% N=49 100% N=530 Inserts in the water utility bill 8% N=41 16% N=83 25% N=136 46% N=245 5% N=29 100% N=534 Mailings to your home address 26% N=137 32% N=170 25% N=131 15% N=81 2% N=11 100% N=530 Listservs (where you sign up to be part of a group receiving emails from the city) 17% N=92 22% N=119 17% N=90 37% N=198 7% N=35 100% N=534 Community Newsletter 13% N=66 25% N=131 27% N=144 30% N=160 5% N=27 100% N=528 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 6% N=34 9% N=49 25% N=135 53% N=283 6% N=32 100% N=533 The National Citizen Survey™ 18 Table 47: Question 15 Please rate to what extent you agree or disagree with each of the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 12% N=64 34% N=184 31% N=167 18% N=99 4% N=22 100% N=536 I inform myself about major issues in the City of Boulder 40% N=216 51% N=273 8% N=42 1% N=7 0% N=1 100% N=539 I take the initiative to share my views with elected officials or city staff 19% N=100 34% N=185 23% N=126 21% N=114 3% N=14 100% N=539 Boulder’s City Council implements policies that reflect the values of the Boulder community 2% N=11 15% N=83 28% N=151 38% N=204 17% N=91 100% N=540 Table 48: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 0% N=2 0% N=0 1% N=4 8% N=42 91% N=485 100% N=533 Purchase goods or services from a business located in Boulder 0% N=1 1% N=6 19% N=100 55% N=294 25% N=135 100% N=536 Eat at least 5 portions of fruits and vegetables a day 1% N=5 5% N=25 27% N=146 40% N=216 27% N=145 100% N=537 Participate in moderate or vigorous physical activity 1% N=4 2% N=13 17% N=94 42% N=227 37% N=201 100% N=539 Read or watch local news (via television, paper, computer, etc.) 2% N=12 5% N=28 17% N=91 31% N=169 44% N=238 100% N=538 Vote in local elections 2% N=9 0% N=2 3% N=15 9% N=51 86% N=461 100% N=538 Table 49: Question D2 Would you say that in general your health is: Percent Number Excellent 37% N=200 Very good 46% N=250 Good 15% N=80 Fair 1% N=8 Poor 0% N=1 Total 100% N=539 Table 50: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 7% N=38 Somewhat positive 24% N=129 Neutral 51% N=273 Somewhat negative 16% N=87 Very negative 2% N=13 Total 100% N=540 The National Citizen Survey™ 19 Table 51: Question D4 What is your employment status? Percent Number Working full time for pay 47% N=252 Working part time for pay 21% N=111 Unemployed, looking for paid work 2% N=12 Unemployed, not looking for paid work 5% N=25 Fully retired 25% N=135 Total 100% N=535 Table 52: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 32% N=172 Yes, from home 30% N=160 No 38% N=200 Total 100% N=532 Table 53: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 6% N=33 2 to 5 years 11% N=60 6 to 10 years 10% N=56 11 to 20 years 24% N=129 More than 20 years 48% N=261 Total 100% N=539 Table 54: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 79% N=425 Building with two or more homes (duplex, townhome, apartment or condominium) 19% N=104 Mobile home 1% N=6 Other 0% N=2 Total 100% N=537 Table 55: Question D8 Is this house, apartment or mobile home... Percent Number Rented 11% N=57 Owned 89% N=478 Total 100% N=535 The National Citizen Survey™ 20 Table 56: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 3% N=13 $300 to $599 per month 12% N=60 $600 to $999 per month 8% N=40 $1,000 to $1,499 per month 18% N=95 $1,500 to $2,499 per month 36% N=188 $2,500 or more per month 24% N=122 Total 100% N=518 Table 57: Question D10 Do any children 17 or under live in your household? Percent Number No 69% N=370 Yes 31% N=166 Total 100% N=536 Table 58: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 70% N=376 Yes 30% N=160 Total 100% N=536 Table 59: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your t otal income money from all sources for all persons living in your household.) Percent Number Less than $25,000 4% N=21 $25,000 to $49,999 14% N=68 $50,000 to $99,999 28% N=139 $100,000 to $149,999 27% N=132 $150,000 or more 27% N=131 Total 100% N=491 Table 60: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 97% N=511 Yes, I consider myself to be Spanish, Hispanic or Latino 3% N=16 Total 100% N=527 The National Citizen Survey™ 21 Table 61: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=5 Asian, Asian Indian or Pacific Islander 1% N=7 Black or African American 0% N=1 White 95% N=494 Other 4% N=21 Total may exceed 100% as respondents could select more than one option. Table 62: Question D15 In which category is your age? Percent Number 18 to 24 years 0% N=1 25 to 34 years 9% N=49 35 to 44 years 14% N=71 45 to 54 years 24% N=124 55 to 64 years 28% N=149 65 to 74 years 20% N=103 75 years or older 5% N=26 Total 100% N=523 Table 63: Question D16 What is your sex? Percent Number Female 63% N=332 Male 37% N=196 Total 100% N=528 Table 64: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 62% N=331 Land line 16% N=85 Both 22% N=116 Total 100% N=532 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Comparisons by Survey Type DRAFT 2016 The National Citizen Survey™ 2 Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. As part of its participation in The National Citizen Survey™, the City of Boulder conducted a mailed and web survey (with mailed invitations) of 6,000 residents. Surveys and invitations were mailed to randomly selected households in September 2016 and data were collected through October 25, 2016. There were 1,426 completed surveys from the scientific sample. After the official data collection period was over, the City made available a web-based survey to its residents through a link on the City’s website. Visitors to the site were able to complete the survey from October 25-November 11 and 619 surveys were received. This report compares the survey responses of the scientific sample and the opt-in sample. Responses in the following tables show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as “excellent” or “good,” or the percent of respondents who attended a public meeting more than once a month. ANOVA and chi-square tests of significance were applied to these comparisons of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between geographic areas are due to chance; or in other words, a greater than 95% probability that the differences observed are “real.” Where differences were statistically significant, they have been shaded grey. The National Citizen Survey™ 3 Table 1: Community Characteristics - General Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results The overall quality of life in Boulder 92% 86% Overall image or reputation of Boulder 86% 75% Boulder as a place to live 94% 88% Your neighborhood as a place to live 90% 90% Boulder as a place to raise children 85% 85% Boulder as a place to retire 67% 59% Overall appearance of Boulder 91% 83% Table 2: Community Characteristics - Safety Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Overall feeling of safety in Boulder 91% 86% In your neighborhood during the day 97% 95% In Boulder's downtown/commercial area during the day 91% 82% Table 3: Community Characteristics - Mobility Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Overall ease of getting to the places you usually have to visit 72% 47% Traffic flow on major streets 30% 23% Ease of public parking 29% 26% Ease of travel by car in Boulder 43% 29% Ease of travel by public transportation in Boulder 69% 42% Ease of travel by bicycle in Boulder 89% 74% Ease of walking in Boulder 89% 80% Availability of paths and walking trails 95% 91% Table 4: Community Characteristics - Natural Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Quality of overall natural environment in Boulder 95% 90% Air quality 87% 82% Cleanliness of Boulder 89% 81% Table 5: Community Characteristics - Built Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 74% 55% Public places where people want to spend time 85% 71% Variety of housing options 20% 29% Availability of affordable quality housing 10% 17% Overall quality of new development in Boulder 53% 34% Table 6: Community Characteristics - Economy Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Overall economic health of Boulder 83% 84% Boulder as a place to work 81% 80% Boulder as a place to visit 94% 94% Employment opportunities 60% 66% Shopping opportunities 85% 78% Cost of living in Boulder 10% 17% Overall quality of business and service establishments in Boulder 85% 79% Vibrant downtown/commercial area 88% 81% The National Citizen Survey™ 4 Table 7: Community Characteristics - Recreation and Wellness Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Health and wellness opportunities in Boulder 94% 91% Fitness opportunities (including exercise classes and paths or trails, etc.) 96% 93% Recreational opportunities 97% 95% Availability of affordable quality food 73% 67% Availability of affordable quality health care 67% 65% Availability of preventive health services 76% 79% Availability of affordable quality mental health care 56% 56% Table 8: Community Characteristics - Education and Enrichment Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Overall opportunities for education and enrichment 94% 92% Availability of affordable quality child care/preschool 50% 40% K-12 education 89% 86% Adult educational opportunities 87% 86% Opportunities to attend cultural/arts/music activities 86% 85% Opportunities to participate in religious or spiritual events and activities 90% 90% Table 9: Community Characteristics - Community Engagement Percent rating positively (e.g., excellent/good, very/somewhat safe) Survey Type Scientific Sample Opt-In Results Opportunities to participate in social events and activities 86% 82% Opportunities to volunteer 90% 93% Opportunities to participate in community matters 76% 69% Openness and acceptance of the community toward people of diverse backgrounds 59% 55% Neighborliness of residents in Boulder 64% 64% Table 10: Governance - General Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results The City of Boulder 84% 66% The value of services for the taxes paid to Boulder 64% 49% The overall direction that Boulder is taking 46% 23% The job Boulder government does at welcoming citizen involvement 55% 37% Overall confidence in Boulder government 48% 28% Generally acting in the best interest of the community 50% 27% Being honest 56% 34% Treating all residents fairly 47% 26% Overall customer service by Boulder employees (police, receptionists, planners, etc.) 83% 70% The Federal Government 48% 51% Table 11: Governance - Safety Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Police/Sheriff services 83% 80% Fire services 97% 97% Ambulance or emergency medical services 91% 94% Crime prevention 75% 69% Fire prevention and education 87% 90% Animal control 74% 68% Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 80% 76% The National Citizen Survey™ 5 Table 12: Governance - Mobility Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Traffic enforcement 58% 49% Street repair 47% 32% Street cleaning 67% 45% Street lighting 70% 63% Snow removal 54% 39% Sidewalk maintenance 62% 48% Traffic signal timing 52% 41% Bus or transit services 82% 64% Table 13: Governance - Natural Environment Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Garbage collection 91% 91% Recycling 92% 92% Yard waste pick-up 81% 78% Drinking water 87% 86% Preservation of natural areas such as open space, farmlands and greenbelts 88% 79% Boulder open space 94% 88% Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Storm drainage 76% 67% Sewer services 88% 84% Power (electric and/or gas) utility 83% 82% Water utility billing 82% 78% Land use, planning and zoning 52% 29% Code enforcement (weeds, abandoned buildings, etc.) 56% 35% Cable television 52% 52% Table 15: Governance - Economy Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Economic development 65% 56% Table 16: Governance - Recreation and Wellness Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results City parks 95% 89% Recreation programs or classes 92% 91% Recreation centers or facilities 92% 89% Health services 83% 82% Table 17: Governance - Education and Enrichment Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Public library services 94% 92% City-sponsored special events 82% 75% Table 18: Governance - Community Engagement Percent rating positively (e.g., excellent/good) Survey Type Scientific Sample Opt-In Results Public information services 79% 71% The National Citizen Survey™ 6 Table 19: Participation General Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Sense of community 64% 56% Recommend living in Boulder to someone who asks 81% 69% Remain in Boulder for the next five years 78% 82% Contacted the City of Boulder (in-person, phone, email or web) for help or information 43% 68% Table 20: Participation - Safety Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Was NOT the victim of a crime 93% 89% Did NOT report a crime 85% 80% Stocked supplies in preparation for an emergency 19% 25% Table 21: Participation - Mobility Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Walked or biked instead of driving 91% 85% Carpooled with other adults or children instead of driving alone 68% 62% Used bus, rail, subway or other public transportation instead of driving 74% 65% Table 22: Participation - Natural Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Recycle at home 98% 100% Made efforts to make your home more energy efficient 74% 80% Made efforts to conserve water 83% 90% Table 23: Participation - Built Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results NOT under housing cost stress 55% 70% Did NOT observe a code violation 61% 48% Table 24: Participation - Economy Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Purchase goods or services from a business located in Boulder 99% 99% Economy will have positive impact on income 33% 31% Work in Boulder 70% 62% Table 25: Participation - Recreation and Wellness Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Used Boulder recreation centers or their services 63% 63% Visited a neighborhood park or City park 96% 96% Eat at least 5 portions of fruits and vegetables a day 91% 94% Participate in moderate or vigorous physical activity 95% 97% Reported being in "very good" or "excellent" health 81% 83% Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Used Boulder public libraries or their services 69% 77% Participated in religious or spiritual activities in Boulder 33% 39% Attended a City-sponsored event 72% 75% The National Citizen Survey™ 7 Table 27: Participation - Community Engagement Percent rating positively (e.g., always/sometimes, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Campaigned or advocated for an issue, cause or candidate 34% 56% Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 18% 52% Volunteered your time to some group/activity in Boulder 52% 69% Participated in a club 38% 44% Talked to or visited with your immediate neighbors 90% 98% Done a favor for a neighbor 76% 91% Attended a local public meeting 25% 49% Watched (online or on television) a local public meeting 21% 47% Read or watch local news (via television, paper, computer, etc.) 78% 93% Vote in local elections 88% 98% Table 28: Community Focus Areas Percent rating positively (e.g., essential/very important) Survey Type Scientific Sample Opt-In Results Overall feeling of safety in Boulder 73% 73% Overall ease of getting to the places you usually have to visit 80% 84% Quality of overall natural environment in Boulder 86% 88% Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 82% 84% Health and wellness opportunities in Boulder 64% 62% Overall opportunities for education and enrichment 70% 62% Overall economic health of Boulder 85% 71% Sense of community 72% 77% Table 29: Boulder Specific Questions Percent rating positively (e.g., excellent/good, more than once a month, yes) Survey Type Scientific Sample Opt-In Results Ability to start or grow a business 65% 65% Made efforts to reduce your energy consumption 89% 89% Visited open space and mountain parks 96% 97% Gathering feedback from residents on new policies or projects 50% 29% Conducting public processes 56% 30% Table 30: Information Sources How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? (very likely/likely) Survey Type Scientific Sample Opt-In Results City of Boulder website (www.bouldercolorado.gov) 57% 68% City of Boulder Facebook Page 13% 15% City of Boulder Twitter 9% 10% City of Boulder NextDoor neighborhood postings 22% 60% City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 10% 10% Boulder Daily Camera 62% 68% The Colorado Daily 27% 19% BizWest (formerly Boulder County Business Report) 6% 8% Inserts in the water utility bill 23% 25% Mailings to your home address 58% 59% Listservs (where you sign up to be part of a group receiving emails from the city) 20% 42% Community Newsletter 36% 39% Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 8% 17% The National Citizen Survey™ 8 Table 31: Community Involvement and Inclusivity Please rate the extent to which you agree or disagree with the following statements (strongly agree/agree) Survey Type Scientific Sample Opt-In Results I feel included in the Boulder community 60% 48% I inform myself about major issues in the City of Boulder 70% 91% I take the initiative to share my views with elected officials or city staff 20% 54% Boulder’s City Council implements policies that reflect the values of the Boulder community 36% 21% 2955 Valmont Road Suite 300 777 North Capitol Street NE Suite 500 Boulder, Colorado 80301 Washington, DC 20002 n-r-c.com • 303-444-7863 icma.org • 800-745-8780 Boulder, CO Technical Appendices 2016 The National Citizen Survey™ The National Citizen Survey™ © 2001-2016 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Contents Appendix A: Complete Survey Responses .......................................... 1 Appendix B: Benchmark Comparisons ............................................. 19 Appendix C: Detailed Survey Methods ............................................. 37 Appendix D: Survey Materials ......................................................... 44 The National Citizen Survey™ 1 Appendix A: Complete Survey Responses Responses excluding “don’t know” The following pages contain a complete set of responses to each question on the survey, excluding the “don’t know” responses. The percent of responden ts giving a particular response is shown followed by the number of respondents (denoted with “N=”). Table 1: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Total Boulder as a place to live 55% N=777 39% N=556 5% N=71 1% N=9 100% N=1412 Your neighborhood as a place to live 50% N=709 40% N=572 8% N=120 1% N=16 100% N=1417 Boulder as a place to raise children 46% N=492 39% N=410 12% N=131 3% N=30 100% N=1062 Boulder as a place to work 41% N=533 40% N=524 16% N=202 3% N=43 100% N=1303 Boulder as a place to visit 67% N=917 27% N=370 5% N=62 1% N=18 100% N=1368 Boulder as a place to retire 35% N=370 31% N=328 23% N=237 11% N=111 100% N=1047 The overall quality of life in Boulder 49% N=689 44% N=617 7% N=102 1% N=8 100% N=1416 Table 2: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Overall feeling of safety in Boulder 44% N=625 46% N=658 7% N=102 2% N=29 100% N=1415 Overall ease of getting to the places you usually have to visit 27% N=384 45% N=633 21% N=301 7% N=97 100% N=1416 Quality of overall natural environment in Boulder 66% N=934 29% N=409 4% N=59 1% N=8 100% N=1411 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 26% N=369 48% N=677 20% N=288 5% N=76 100% N=1410 Health and wellness opportunities in Boulder 61% N=823 34% N=457 5% N=64 1% N=12 100% N=1356 Overall opportunities for education and enrichment 58% N=783 36% N=482 5% N=69 1% N=9 100% N=1344 Overall economic health of Boulder 38% N=506 44% N=585 15% N=192 3% N=37 100% N=1320 Sense of community 19% N=261 45% N=622 28% N=392 8% N=113 100% N=1387 Overall image or reputation of Boulder 38% N=537 48% N=667 11% N=157 2% N=35 100% N=1396 Table 3: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Boulder to someone who asks 45% N=630 36% N=506 12% N=168 7% N=98 100% N=1401 Remain in Boulder for the next five years 51% N=710 27% N=374 11% N=152 10% N=145 100% N=1381 Table 4: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 85% N=1196 12% N=164 2% N=29 1% N=11 1% N=7 100% N=1406 In Boulder's downtown/commercial area during the day 64% N=894 27% N=373 5% N=72 3% N=45 1% N=14 100% N=1397 The National Citizen Survey™ 2 Table 5: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Traffic flow on major streets 4% N=50 27% N=376 42% N=587 28% N=394 100% N=1406 Ease of public parking 4% N=55 25% N=349 45% N=616 26% N=356 100% N=1376 Ease of travel by car in Boulder 6% N=81 37% N=521 37% N=517 20% N=272 100% N=1391 Ease of travel by public transportation in Boulder 19% N=227 50% N=601 23% N=274 8% N=101 100% N=1203 Ease of travel by bicycle in Boulder 46% N=566 44% N=539 9% N=108 2% N=26 100% N=1239 Ease of walking in Boulder 46% N=650 43% N=597 10% N=135 1% N=19 100% N=1400 Availability of paths and walking trails 62% N=867 33% N=470 4% N=58 1% N=9 100% N=1404 Air quality 38% N=531 49% N=680 11% N=147 2% N=31 100% N=1389 Cleanliness of Boulder 37% N=528 51% N=723 10% N=145 1% N=16 100% N=1412 Overall appearance of Boulder 43% N=608 48% N=676 8% N=115 1% N=9 100% N=1408 Public places where people want to spend time 37% N=518 48% N=669 12% N=167 3% N=38 100% N=1392 Variety of housing options 5% N=63 16% N=209 37% N=499 43% N=572 100% N=1343 Availability of affordable quality housing 3% N=38 7% N=86 22% N=282 69% N=894 100% N=1299 Fitness opportunities (including exercise classes and paths or trails, etc.) 68% N=955 28% N=387 4% N=52 1% N=8 100% N=1402 Recreational opportunities 68% N=949 29% N=405 3% N=38 1% N=10 100% N=1402 Availability of affordable quality food 28% N=390 45% N=626 22% N=311 5% N=72 100% N=1399 Availability of affordable quality health care 17% N=200 50% N=581 25% N=291 8% N=90 100% N=1163 Availability of preventive health services 26% N=286 51% N=558 19% N=208 5% N=52 100% N=1103 Availability of affordable quality mental health care 17% N=116 39% N=262 26% N=176 17% N=117 100% N=672 Ability to start or grow a business 23% N=172 42% N=322 25% N=194 10% N=77 100% N=765 Table 6: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Total Availability of affordable quality child care/preschool 14% N=66 35% N=163 28% N=131 22% N=101 100% N=460 K-12 education 44% N=292 45% N=295 9% N=62 2% N=13 100% N=663 Adult educational opportunities 35% N=384 52% N=558 11% N=120 2% N=21 100% N=1082 Opportunities to attend cultural/arts/music activities 41% N=551 45% N=603 13% N=172 1% N=18 100% N=1344 Opportunities to participate in religious or spiritual events and activities 43% N=375 47% N=410 8% N=73 2% N=14 100% N=872 Employment opportunities 14% N=155 47% N=535 32% N=371 7% N=86 100% N=1147 Shopping opportunities 32% N=447 52% N=727 13% N=183 2% N=28 100% N=1385 Cost of living in Boulder 1% N=12 9% N=132 39% N=543 51% N=714 100% N=1402 Overall quality of business and service establishments in Boulder 24% N=333 61% N=836 14% N=185 1% N=14 100% N=1367 Vibrant downtown/commercial area 40% N=558 47% N=654 11% N=152 1% N=17 100% N=1381 Overall quality of new development in Boulder 13% N=155 41% N=501 31% N=380 16% N=196 100% N=1232 Opportunities to participate in social events and activities 33% N=431 53% N=704 13% N=173 1% N=19 100% N=1327 Opportunities to volunteer 42% N=486 48% N=558 9% N=100 1% N=10 100% N=1154 Opportunities to participate in community matters 27% N=319 48% N=566 19% N=217 6% N=66 100% N=1167 Openness and acceptance of the community toward people of diverse backgrounds 19% N=240 40% N=516 26% N=338 15% N=187 100% N=1281 Neighborliness of residents in Boulder 17% N=237 47% N=634 28% N=386 7% N=100 100% N=1357 The National Citizen Survey™ 3 Table 7: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 17% N=243 83% N=1167 100% N=1411 Made efforts to make your home more energy efficient 26% N=361 74% N=1048 100% N=1410 Observed a code violation or other hazard in Boulder 61% N=861 39% N=541 100% N=1402 Household member was a victim of a crime in Boulder 93% N=1305 7% N=100 100% N=1406 Reported a crime to the police in Boulder 85% N=1198 15% N=208 100% N=1407 Stocked supplies in preparation for an emergency 81% N=1142 19% N=267 100% N=1409 Campaigned or advocated for an issue, cause or candidate 66% N=930 34% N=474 100% N=1404 Contacted the City of Boulder (in-person, phone, email or web) for help or information 57% N=805 43% N=601 100% N=1406 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 82% N=1148 18% N=259 100% N=1407 Made efforts to reduce your energy consumption 11% N=161 89% N=1251 100% N=1412 Table 8: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 18% N=249 20% N=274 25% N=354 37% N=523 100% N=1400 Visited a neighborhood park or City park 41% N=573 34% N=470 22% N=307 4% N=49 100% N=1400 Used Boulder public libraries or their services 11% N=154 26% N=368 32% N=447 31% N=433 100% N=1402 Participated in religious or spiritual activities in Boulder 7% N=96 12% N=165 15% N=207 67% N=932 100% N=1399 Attended a City-sponsored event 3% N=42 14% N=192 55% N=761 28% N=394 100% N=1388 Used bus, rail, subway or other public transportation instead of driving 23% N=315 20% N=282 32% N=443 26% N=359 100% N=1398 Carpooled with other adults or children instead of driving alone 20% N=277 26% N=360 22% N=307 32% N=455 100% N=1400 Walked or biked instead of driving 56% N=779 21% N=291 14% N=200 9% N=129 100% N=1398 Volunteered your time to some group/activity in Boulder 12% N=172 16% N=218 24% N=338 48% N=671 100% N=1399 Participated in a club 10% N=146 13% N=182 15% N=205 62% N=864 100% N=1398 Talked to or visited with your immediate neighbors 39% N=542 30% N=426 21% N=301 10% N=134 100% N=1403 Done a favor for a neighbor 17% N=236 24% N=330 36% N=499 24% N=331 100% N=1396 Visited open space and mountain parks 42% N=596 36% N=508 18% N=252 4% N=50 100% N=1406 Table 9: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 1% N=9 4% N=48 21% N=280 75% N=1007 100% N=1344 Watched (online or on television) a local public meeting 1% N=9 4% N=58 16% N=229 79% N=1100 100% N=1397 Table 10: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Police/Sheriff services 30% N=310 53% N=551 13% N=135 4% N=46 100% N=1041 Fire services 52% N=443 45% N=380 2% N=21 0% N=4 100% N=847 Ambulance or emergency medical services 46% N=355 46% N=355 7% N=57 1% N=11 100% N=777 Crime prevention 23% N=198 52% N=444 20% N=172 5% N=46 100% N=860 The National Citizen Survey™ 4 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Total Fire prevention and education 32% N=226 55% N=395 11% N=77 2% N=14 100% N=712 Traffic enforcement 13% N=141 45% N=500 29% N=319 13% N=144 100% N=1104 Street repair 9% N=116 38% N=492 37% N=477 17% N=218 100% N=1304 Street cleaning 15% N=190 51% N=634 25% N=315 8% N=97 100% N=1236 Street lighting 15% N=203 54% N=718 23% N=304 8% N=100 100% N=1324 Snow removal 13% N=161 41% N=534 29% N=372 17% N=221 100% N=1288 Sidewalk maintenance 14% N=190 48% N=630 29% N=378 9% N=121 100% N=1318 Traffic signal timing 9% N=116 43% N=572 30% N=405 18% N=239 100% N=1333 Bus or transit services 33% N=383 49% N=580 13% N=156 5% N=55 100% N=1173 Garbage collection 38% N=497 53% N=695 7% N=94 2% N=23 100% N=1309 Recycling 47% N=630 44% N=591 7% N=90 2% N=21 100% N=1331 Yard waste pick-up 36% N=339 45% N=428 12% N=116 6% N=60 100% N=943 Storm drainage 18% N=194 57% N=616 20% N=215 4% N=47 100% N=1073 Drinking water 44% N=594 43% N=575 10% N=134 3% N=43 100% N=1346 Sewer services 32% N=348 56% N=612 10% N=107 2% N=19 100% N=1085 Power (electric and/or gas) utility 29% N=379 53% N=690 14% N=187 3% N=38 100% N=1294 Water utility billing 26% N=282 56% N=615 15% N=160 3% N=38 100% N=1094 City parks 56% N=751 40% N=537 4% N=50 1% N=12 100% N=1350 Recreation programs or classes 44% N=414 48% N=455 7% N=65 1% N=8 100% N=942 Recreation centers or facilities 47% N=500 45% N=480 7% N=79 1% N=9 100% N=1069 Land use, planning and zoning 14% N=153 38% N=416 30% N=327 18% N=194 100% N=1091 Code enforcement (weeds, abandoned buildings, etc.) 11% N=97 45% N=381 31% N=261 13% N=110 100% N=850 Animal control 19% N=166 54% N=464 20% N=174 6% N=50 100% N=854 Economic development 17% N=160 49% N=463 26% N=243 9% N=87 100% N=953 Health services 23% N=224 60% N=585 14% N=136 3% N=25 100% N=970 Public library services 51% N=555 43% N=474 5% N=54 1% N=16 100% N=1099 Public information services 24% N=214 55% N=497 18% N=161 3% N=25 100% N=897 Cable television 13% N=93 40% N=295 28% N=207 20% N=147 100% N=741 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 24% N=217 56% N=505 17% N=155 3% N=25 100% N=903 Preservation of natural areas such as open space, farmlands and greenbelts 54% N=708 34% N=450 9% N=114 3% N=39 100% N=1311 Boulder open space 61% N=810 33% N=440 5% N=68 1% N=17 100% N=1336 City-sponsored special events 25% N=243 57% N=547 16% N=149 2% N=20 100% N=959 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 24% N=266 59% N=649 14% N=157 3% N=35 100% N=1106 Table 11: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Total The City of Boulder 22% N=285 62% N=794 12% N=160 4% N=47 100% N=1286 The Federal Government 4% N=52 44% N=517 40% N=466 12% N=139 100% N=1174 The National Citizen Survey™ 5 Table 12: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Total The value of services for the taxes paid to Boulder 14% N=165 50% N=592 26% N=304 10% N=119 100% N=1180 The overall direction that Boulder is taking 8% N=101 38% N=483 33% N=422 21% N=273 100% N=1278 The job Boulder government does at welcoming citizen involvement 13% N=138 42% N=442 30% N=314 15% N=159 100% N=1053 Overall confidence in Boulder government 8% N=94 41% N=504 32% N=399 19% N=241 100% N=1238 Generally acting in the best interest of the community 11% N=137 39% N=492 29% N=364 21% N=258 100% N=1250 Being honest 12% N=124 44% N=474 29% N=311 16% N=168 100% N=1077 Treating all residents fairly 9% N=104 37% N=415 31% N=348 22% N=248 100% N=1116 Gathering feedback from residents on new policies or projects 14% N=134 36% N=361 29% N=288 21% N=209 100% N=992 Conducting public processes 12% N=107 43% N=368 29% N=245 16% N=135 100% N=854 Table 13: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 38% N=516 35% N=486 22% N=297 6% N=76 100% N=1375 Overall ease of getting to the places you usually have to visit 35% N=482 45% N=623 18% N=253 1% N=16 100% N=1375 Quality of overall natural environment in Boulder 50% N=688 36% N=488 12% N=167 2% N=29 100% N=1373 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 38% N=522 44% N=599 17% N=232 1% N=18 100% N=1371 Health and wellness opportunities in Boulder 26% N=352 38% N=521 32% N=436 5% N=64 100% N=1374 Overall opportunities for education and enrichment 31% N=425 39% N=538 26% N=354 4% N=53 100% N=1370 Overall economic health of Boulder 42% N=579 43% N=592 13% N=175 2% N=28 100% N=1374 Sense of community 28% N=388 44% N=599 25% N=344 3% N=44 100% N=1374 Table 14: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Don't know Total City of Boulder website (www.bouldercolorado.gov) 29% N=397 24% N=332 23% N=314 18% N=247 5% N=71 100% N=1361 City of Boulder Facebook Page 4% N=59 8% N=106 18% N=242 62% N=841 8% N=105 100% N=1353 City of Boulder Twitter 3% N=45 5% N=66 9% N=128 75% N=1013 8% N=106 100% N=1358 City of Boulder NextDoor neighborhood postings 9% N=119 9% N=121 14% N=189 47% N=643 21% N=283 100% N=1356 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 2% N=32 6% N=85 17% N=231 63% N=844 11% N=154 100% N=1345 Boulder Daily Camera 32% N=440 26% N=358 21% N=292 15% N=206 5% N=68 100% N=1362 The Colorado Daily 9% N=120 17% N=226 26% N=355 42% N=564 7% N=89 100% N=1354 BizWest (formerly Boulder County Business Report) 2% N=23 3% N=47 11% N=150 69% N=930 15% N=207 100% N=1357 Inserts in the water utility bill 8% N=104 13% N=176 20% N=273 47% N=642 12% N=162 100% N=1357 Mailings to your home address 26% N=348 30% N=405 28% N=375 13% N=176 4% N=57 100% N=1361 Listservs (where you sign up to be part of a group receiving emails from the city) 6% N=87 11% N=144 17% N=234 51% N=687 14% N=193 100% N=1345 Community Newsletter 10% N=139 22% N=301 27% N=365 30% N=403 10% N=137 100% N=1346 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 2% N=33 4% N=58 14% N=195 67% N=907 11% N=154 100% N=1347 The National Citizen Survey™ 6 Table 15: Question 15 Please rate to what extent you agree or disagree with each of the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 13% N=182 45% N=620 29% N=398 10% N=132 2% N=32 100% N=1363 I inform myself about major issues in the City of Boulder 21% N=287 49% N=663 22% N=298 8% N=110 0% N=6 100% N=1364 I take the initiative to share my views with elected officials or city staff 5% N=62 14% N=190 32% N=441 41% N=556 8% N=116 100% N=1364 Boulder’s City Council implements policies that reflect the values of the Boulder community 5% N=67 29% N=394 44% N=600 17% N=229 6% N=76 100% N=1365 Table 16: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 1% N=13 1% N=14 3% N=43 13% N=173 82% N=1117 100% N=1361 Purchase goods or services from a business located in Boulder 1% N=7 1% N=11 17% N=237 56% N=760 25% N=345 100% N=1361 Eat at least 5 portions of fruits and vegetables a day 1% N=18 8% N=106 27% N=369 38% N=510 26% N=349 100% N=1352 Participate in moderate or vigorous physical activity 1% N=9 4% N=56 23% N=311 38% N=512 34% N=468 100% N=1355 Read or watch local news (via television, paper, computer, etc.) 6% N=83 15% N=211 25% N=340 26% N=360 27% N=370 100% N=1363 Vote in local elections 8% N=113 4% N=54 11% N=153 20% N=273 56% N=767 100% N=1360 Table 17: Question D2 Would you say that in general your health is: Percent Number Excellent 33% N=454 Very good 47% N=646 Good 16% N=213 Fair 3% N=37 Poor 1% N=11 Total 100% N=1361 Table 18: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 5% N=72 Somewhat positive 27% N=371 Neutral 53% N=716 Somewhat negative 12% N=168 Very negative 2% N=27 Total 100% N=1355 The National Citizen Survey™ 7 Table 19: Question D4 What is your employment status? Percent Number Working full time for pay 60% N=810 Working part time for pay 18% N=241 Unemployed, looking for paid work 4% N=61 Unemployed, not looking for paid work 5% N=72 Fully retired 13% N=170 Total 100% N=1353 Table 20: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 54% N=722 Yes, from home 16% N=207 No 30% N=398 Total 100% N=1327 Table 21: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 20% N=267 2 to 5 years 26% N=357 6 to 10 years 13% N=179 11 to 20 years 13% N=172 More than 20 years 28% N=388 Total 100% N=1363 Table 22: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 45% N=608 Building with two or more homes (duplex, townhome, apartment or condominium) 53% N=716 Mobile home 2% N=28 Other 1% N=10 Total 100% N=1362 Table 23: Question D8 Is this house, apartment or mobile home... Percent Number Rented 51% N=695 Owned 49% N=665 Total 100% N=1360 The National Citizen Survey™ 8 Table 24: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 2% N=26 $300 to $599 per month 6% N=77 $600 to $999 per month 13% N=168 $1,000 to $1,499 per month 29% N=380 $1,500 to $2,499 per month 33% N=433 $2,500 or more per month 19% N=246 Total 100% N=1330 Table 25: Question D10 Do any children 17 or under live in your household? Percent Number No 80% N=1080 Yes 20% N=278 Total 100% N=1358 Table 26: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 83% N=1127 Yes 17% N=230 Total 100% N=1357 Table 27: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 12% N=156 $25,000 to $49,999 22% N=279 $50,000 to $99,999 28% N=358 $100,000 to $149,999 17% N=218 $150,000 or more 21% N=276 Total 100% N=1286 Table 28: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 95% N=1273 Yes, I consider myself to be Spanish, Hispanic or Latino 5% N=68 Total 100% N=1341 The National Citizen Survey™ 9 Table 29: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=18 Asian, Asian Indian or Pacific Islander 7% N=91 Black or African American 1% N=15 White 90% N=1201 Other 4% N=54 Total may exceed 100% as respondents could select more than one option. Table 30: Question D15 In which category is your age? Percent Number 18 to 24 years 12% N=163 25 to 34 years 36% N=488 35 to 44 years 13% N=178 45 to 54 years 15% N=199 55 to 64 years 10% N=129 65 to 74 years 9% N=121 75 years or older 5% N=66 Total 100% N=1344 Table 31: Question D16 What is your sex? Percent Number Female 48% N=647 Male 52% N=696 Total 100% N=1343 Table 32: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 80% N=1086 Land line 10% N=137 Both 9% N=128 Total 100% N=1350 The National Citizen Survey™ 10 Responses including “don’t know” The following pages contain a complete set of responses to each question on the survey, including the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”). Table 33: Question 1 Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Don't know Total Boulder as a place to live 55% N=777 39% N=556 5% N=71 1% N=9 0% N=0 100% N=1412 Your neighborhood as a place to live 50% N=709 40% N=572 8% N=120 1% N=16 0% N=1 100% N=1417 Boulder as a place to raise children 35% N=492 29% N=410 9% N=131 2% N=30 25% N=352 100% N=1414 Boulder as a place to work 38% N=533 37% N=524 14% N=202 3% N=43 8% N=109 100% N=1412 Boulder as a place to visit 65% N=917 26% N=370 4% N=62 1% N=18 3% N=45 100% N=1413 Boulder as a place to retire 26% N=370 23% N=328 17% N=237 8% N=111 26% N=361 100% N=1408 The overall quality of life in Boulder 49% N=689 44% N=617 7% N=102 1% N=8 0% N=1 100% N=1417 Table 34: Question 2 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety in Boulder 44% N=625 46% N=658 7% N=102 2% N=29 0% N=0 100% N=1415 Overall ease of getting to the places you usually have to visit 27% N=384 45% N=633 21% N=301 7% N=97 0% N=0 100% N=1416 Quality of overall natural environment in Boulder 66% N=934 29% N=409 4% N=59 1% N=8 0% N=1 100% N=1412 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 26% N=369 48% N=677 20% N=288 5% N=76 0% N=2 100% N=1412 Health and wellness opportunities in Boulder 58% N=823 32% N=457 5% N=64 1% N=12 4% N=52 100% N=1408 Overall opportunities for education and enrichment 55% N=783 34% N=482 5% N=69 1% N=9 5% N=70 100% N=1413 Overall economic health of Boulder 36% N=506 42% N=585 14% N=192 3% N=37 6% N=89 100% N=1409 Sense of community 18% N=261 44% N=622 28% N=392 8% N=113 2% N=24 100% N=1410 Overall image or reputation of Boulder 38% N=537 47% N=667 11% N=157 2% N=35 1% N=18 100% N=1414 Table 35: Question 3 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Boulder to someone who asks 45% N=630 36% N=506 12% N=168 7% N=98 1% N=9 100% N=1411 Remain in Boulder for the next five years 50% N=710 27% N=374 11% N=152 10% N=145 2% N=30 100% N=1411 Table 36: Question 4 Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total In your neighborhood during the day 85% N=1196 12% N=164 2% N=29 1% N=11 1% N=7 0% N=1 100% N=1407 In Boulder's downtown/commercial area during the day 63% N=894 26% N=373 5% N=72 3% N=45 1% N=14 1% N=13 100% N=1411 Table 37: Question 5 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Traffic flow on major streets 4% N=50 27% N=376 42% N=587 28% N=394 0% N=6 100% N=1413 Ease of public parking 4% N=55 25% N=349 44% N=616 25% N=356 3% N=36 100% N=1412 Ease of travel by car in Boulder 6% N=81 37% N=521 37% N=517 19% N=272 1% N=19 100% N=1409 The National Citizen Survey™ 11 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Ease of travel by public transportation in Boulder 16% N=227 43% N=601 19% N=274 7% N=101 15% N=206 100% N=1408 Ease of travel by bicycle in Boulder 40% N=566 38% N=539 8% N=108 2% N=26 12% N=176 100% N=1415 Ease of walking in Boulder 46% N=650 42% N=597 10% N=135 1% N=19 1% N=13 100% N=1413 Availability of paths and walking trails 61% N=867 33% N=470 4% N=58 1% N=9 1% N=13 100% N=1417 Air quality 38% N=531 48% N=680 10% N=147 2% N=31 2% N=27 100% N=1416 Cleanliness of Boulder 37% N=528 51% N=723 10% N=145 1% N=16 0% N=3 100% N=1415 Overall appearance of Boulder 43% N=608 48% N=676 8% N=115 1% N=9 0% N=7 100% N=1415 Public places where people want to spend time 37% N=518 47% N=669 12% N=167 3% N=38 1% N=20 100% N=1412 Variety of housing options 4% N=63 15% N=209 35% N=499 41% N=572 5% N=69 100% N=1412 Availability of affordable quality housing 3% N=38 6% N=86 20% N=282 64% N=894 8% N=108 100% N=1407 Fitness opportunities (including exercise classes and paths or trails, etc.) 68% N=955 27% N=387 4% N=52 1% N=8 1% N=11 100% N=1413 Recreational opportunities 67% N=949 29% N=405 3% N=38 1% N=10 1% N=9 100% N=1411 Availability of affordable quality food 28% N=390 44% N=626 22% N=311 5% N=72 1% N=15 100% N=1414 Availability of affordable quality health care 14% N=200 41% N=581 21% N=291 6% N=90 18% N=247 100% N=1410 Availability of preventive health services 20% N=286 40% N=558 15% N=208 4% N=52 22% N=307 100% N=1410 Availability of affordable quality mental health care 8% N=116 19% N=262 13% N=176 8% N=117 52% N=736 100% N=1408 Ability to start or grow a business 12% N=172 23% N=322 14% N=194 5% N=77 46% N=643 100% N=1408 Table 38: Question 6 Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don't know Total Availability of affordable quality child care/preschool 5% N=66 12% N=163 9% N=131 7% N=101 67% N=940 100% N=1400 K-12 education 21% N=292 21% N=295 4% N=62 1% N=13 53% N=734 100% N=1397 Adult educational opportunities 27% N=384 40% N=558 9% N=120 1% N=21 23% N=318 100% N=1400 Opportunities to attend cultural/arts/music activities 39% N=551 43% N=603 12% N=172 1% N=18 5% N=66 100% N=1410 Opportunities to participate in religious or spiritual events and activities 27% N=375 29% N=410 5% N=73 1% N=14 38% N=535 100% N=1406 Employment opportunities 11% N=155 38% N=535 26% N=371 6% N=86 18% N=254 100% N=1401 Shopping opportunities 32% N=447 52% N=727 13% N=183 2% N=28 2% N=25 100% N=1410 Cost of living in Boulder 1% N=12 9% N=132 39% N=543 51% N=714 0% N=5 100% N=1407 Overall quality of business and service establishments in Boulder 24% N=333 60% N=836 13% N=185 1% N=14 2% N=28 100% N=1395 Vibrant downtown/commercial area 40% N=558 46% N=654 11% N=152 1% N=17 2% N=25 100% N=1406 Overall quality of new development in Boulder 11% N=155 36% N=501 27% N=380 14% N=196 12% N=175 100% N=1407 Opportunities to participate in social events and activities 31% N=431 50% N=704 12% N=173 1% N=19 6% N=77 100% N=1404 Opportunities to volunteer 35% N=486 40% N=558 7% N=100 1% N=10 18% N=251 100% N=1406 Opportunities to participate in community matters 23% N=319 40% N=566 15% N=217 5% N=66 17% N=238 100% N=1405 Openness and acceptance of the community toward people of diverse backgrounds 17% N=240 37% N=516 24% N=338 13% N=187 9% N=123 100% N=1404 Neighborliness of residents in Boulder 17% N=237 45% N=634 27% N=386 7% N=100 4% N=50 100% N=1407 The National Citizen Survey™ 12 Table 39: Question 7 Please indicate whether or not you have done each of the following in the last 12 months. No Yes Total Made efforts to conserve water 17% N=243 83% N=1167 100% N=1411 Made efforts to make your home more energy efficient 26% N=361 74% N=1048 100% N=1410 Observed a code violation or other hazard in Boulder 61% N=861 39% N=541 100% N=1402 Household member was a victim of a crime in Boulder 93% N=1305 7% N=100 100% N=1406 Reported a crime to the police in Boulder 85% N=1198 15% N=208 100% N=1407 Stocked supplies in preparation for an emergency 81% N=1142 19% N=267 100% N=1409 Campaigned or advocated for an issue, cause or candidate 66% N=930 34% N=474 100% N=1404 Contacted the City of Boulder (in-person, phone, email or web) for help or information 57% N=805 43% N=601 100% N=1406 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 82% N=1148 18% N=259 100% N=1407 Made efforts to reduce your energy consumption 11% N=161 89% N=1251 100% N=1412 Table 40: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Used Boulder recreation centers or their services 18% N=249 20% N=274 25% N=354 37% N=523 100% N=1400 Visited a neighborhood park or City park 41% N=573 34% N=470 22% N=307 4% N=49 100% N=1400 Used Boulder public libraries or their services 11% N=154 26% N=368 32% N=447 31% N=433 100% N=1402 Participated in religious or spiritual activities in Boulder 7% N=96 12% N=165 15% N=207 67% N=932 100% N=1399 Attended a City-sponsored event 3% N=42 14% N=192 55% N=761 28% N=394 100% N=1388 Used bus, rail, subway or other public transportation instead of driving 23% N=315 20% N=282 32% N=443 26% N=359 100% N=1398 Carpooled with other adults or children instead of driving alone 20% N=277 26% N=360 22% N=307 32% N=455 100% N=1400 Walked or biked instead of driving 56% N=779 21% N=291 14% N=200 9% N=129 100% N=1398 Volunteered your time to some group/activity in Boulder 12% N=172 16% N=218 24% N=338 48% N=671 100% N=1399 Participated in a club 10% N=146 13% N=182 15% N=205 62% N=864 100% N=1398 Talked to or visited with your immediate neighbors 39% N=542 30% N=426 21% N=301 10% N=134 100% N=1403 Done a favor for a neighbor 17% N=236 24% N=330 36% N=499 24% N=331 100% N=1396 Visited open space and mountain parks 42% N=596 36% N=508 18% N=252 4% N=50 100% N=1406 Table 41: Question 9 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a week or more 2-4 times a month Once a month or less Not at all Total Attended a local public meeting 1% N=9 4% N=48 21% N=280 75% N=1007 100% N=1344 Watched (online or on television) a local public meeting 1% N=9 4% N=58 16% N=229 79% N=1100 100% N=1397 Table 42: Question 10 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Police/Sheriff services 22% N=310 40% N=551 10% N=135 3% N=46 25% N=340 100% N=1381 Fire services 32% N=443 28% N=380 2% N=21 0% N=4 39% N=534 100% N=1381 Ambulance or emergency medical services 26% N=355 26% N=355 4% N=57 1% N=11 44% N=603 100% N=1380 Crime prevention 14% N=198 32% N=444 12% N=172 3% N=46 38% N=521 100% N=1381 The National Citizen Survey™ 13 Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don't know Total Fire prevention and education 16% N=226 29% N=395 6% N=77 1% N=14 48% N=662 100% N=1374 Traffic enforcement 10% N=141 37% N=500 23% N=319 11% N=144 19% N=263 100% N=1367 Street repair 8% N=116 36% N=492 35% N=477 16% N=218 6% N=77 100% N=1381 Street cleaning 14% N=190 46% N=634 23% N=315 7% N=97 10% N=141 100% N=1377 Street lighting 15% N=203 52% N=718 22% N=304 7% N=100 4% N=51 100% N=1375 Snow removal 12% N=161 39% N=534 27% N=372 16% N=221 7% N=93 100% N=1381 Sidewalk maintenance 14% N=190 46% N=630 27% N=378 9% N=121 4% N=59 100% N=1377 Traffic signal timing 8% N=116 41% N=572 29% N=405 17% N=239 3% N=48 100% N=1381 Bus or transit services 28% N=383 42% N=580 11% N=156 4% N=55 15% N=206 100% N=1380 Garbage collection 36% N=497 50% N=695 7% N=94 2% N=23 5% N=73 100% N=1382 Recycling 46% N=630 43% N=591 7% N=90 1% N=21 4% N=50 100% N=1381 Yard waste pick-up 25% N=339 31% N=428 8% N=116 4% N=60 31% N=427 100% N=1370 Storm drainage 14% N=194 45% N=616 16% N=215 3% N=47 22% N=301 100% N=1374 Drinking water 43% N=594 42% N=575 10% N=134 3% N=43 2% N=33 100% N=1379 Sewer services 25% N=348 45% N=612 8% N=107 1% N=19 21% N=289 100% N=1374 Power (electric and/or gas) utility 27% N=379 50% N=690 14% N=187 3% N=38 6% N=85 100% N=1379 Water utility billing 20% N=282 45% N=615 12% N=160 3% N=38 20% N=281 100% N=1375 City parks 55% N=751 39% N=537 4% N=50 1% N=12 2% N=27 100% N=1377 Recreation programs or classes 30% N=414 33% N=455 5% N=65 1% N=8 32% N=434 100% N=1375 Recreation centers or facilities 36% N=500 35% N=480 6% N=79 1% N=9 22% N=303 100% N=1372 Land use, planning and zoning 11% N=153 30% N=416 24% N=327 14% N=194 20% N=277 100% N=1367 Code enforcement (weeds, abandoned buildings, etc.) 7% N=97 28% N=381 19% N=261 8% N=110 38% N=513 100% N=1362 Animal control 12% N=166 34% N=464 13% N=174 4% N=50 37% N=512 100% N=1366 Economic development 12% N=160 34% N=463 18% N=243 6% N=87 30% N=413 100% N=1366 Health services 16% N=224 43% N=585 10% N=136 2% N=25 29% N=395 100% N=1364 Public library services 40% N=555 34% N=474 4% N=54 1% N=16 20% N=276 100% N=1375 Public information services 16% N=214 36% N=497 12% N=161 2% N=25 34% N=464 100% N=1361 Cable television 7% N=93 22% N=295 15% N=207 11% N=147 46% N=624 100% N=1365 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 16% N=217 37% N=505 11% N=155 2% N=25 34% N=468 100% N=1371 Preservation of natural areas such as open space, farmlands and greenbelts 51% N=708 33% N=450 8% N=114 3% N=39 5% N=64 100% N=1375 Boulder open space 59% N=810 32% N=440 5% N=68 1% N=17 3% N=41 100% N=1378 City-sponsored special events 18% N=243 40% N=547 11% N=149 1% N=20 29% N=395 100% N=1353 Overall customer service by Boulder employees (police, receptionists, planners, etc.) 19% N=266 47% N=649 11% N=157 3% N=35 19% N=261 100% N=1367 Table 43: Question 11 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know Total The City of Boulder 21% N=285 58% N=794 12% N=160 3% N=47 6% N=79 100% N=1365 The Federal Government 4% N=52 38% N=517 34% N=466 10% N=139 15% N=203 100% N=1377 The National Citizen Survey™ 14 Table 44: Question 12 Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don't know Total The value of services for the taxes paid to Boulder 12% N=165 43% N=592 22% N=304 9% N=119 13% N=182 100% N=1362 The overall direction that Boulder is taking 7% N=101 35% N=483 31% N=422 20% N=273 6% N=88 100% N=1366 The job Boulder government does at welcoming citizen involvement 10% N=138 32% N=442 23% N=314 12% N=159 23% N=308 100% N=1361 Overall confidence in Boulder government 7% N=94 37% N=504 29% N=399 18% N=241 9% N=127 100% N=1365 Generally acting in the best interest of the community 10% N=137 36% N=492 27% N=364 19% N=258 8% N=115 100% N=1365 Being honest 9% N=124 35% N=474 23% N=311 12% N=168 21% N=288 100% N=1365 Treating all residents fairly 8% N=104 31% N=415 26% N=348 18% N=248 18% N=245 100% N=1361 Gathering feedback from residents on new policies or projects 11% N=134 30% N=361 24% N=288 17% N=209 18% N=216 100% N=1208 Conducting public processes 9% N=107 30% N=368 20% N=245 11% N=135 29% N=353 100% N=1207 Table 45: Question 13 Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Boulder 38% N=516 35% N=486 22% N=297 6% N=76 100% N=1375 Overall ease of getting to the places you usually have to visit 35% N=482 45% N=623 18% N=253 1% N=16 100% N=1375 Quality of overall natural environment in Boulder 50% N=688 36% N=488 12% N=167 2% N=29 100% N=1373 Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 38% N=522 44% N=599 17% N=232 1% N=18 100% N=1371 Health and wellness opportunities in Boulder 26% N=352 38% N=521 32% N=436 5% N=64 100% N=1374 Overall opportunities for education and enrichment 31% N=425 39% N=538 26% N=354 4% N=53 100% N=1370 Overall economic health of Boulder 42% N=579 43% N=592 13% N=175 2% N=28 100% N=1374 Sense of community 28% N=388 44% N=599 25% N=344 3% N=44 100% N=1374 Table 46: Question 14 How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very likely Likely Somewhat likely Not at all likely Don't know Total City of Boulder website (www.bouldercolorado.gov) 29% N=397 24% N=332 23% N=314 18% N=247 5% N=71 100% N=1361 City of Boulder Facebook Page 4% N=59 8% N=106 18% N=242 62% N=841 8% N=105 100% N=1353 City of Boulder Twitter 3% N=45 5% N=66 9% N=128 75% N=1013 8% N=106 100% N=1358 City of Boulder NextDoor neighborhood postings 9% N=119 9% N=121 14% N=189 47% N=643 21% N=283 100% N=1356 City of Boulder online video (e.g. YouTube, Vimeo, webstreaming) 2% N=32 6% N=85 17% N=231 63% N=844 11% N=154 100% N=1345 Boulder Daily Camera 32% N=440 26% N=358 21% N=292 15% N=206 5% N=68 100% N=1362 The Colorado Daily 9% N=120 17% N=226 26% N=355 42% N=564 7% N=89 100% N=1354 BizWest (formerly Boulder County Business Report) 2% N=23 3% N=47 11% N=150 69% N=930 15% N=207 100% N=1357 Inserts in the water utility bill 8% N=104 13% N=176 20% N=273 47% N=642 12% N=162 100% N=1357 Mailings to your home address 26% N=348 30% N=405 28% N=375 13% N=176 4% N=57 100% N=1361 Listservs (where you sign up to be part of a group receiving emails from the city) 6% N=87 11% N=144 17% N=234 51% N=687 14% N=193 100% N=1345 Community Newsletter 10% N=139 22% N=301 27% N=365 30% N=403 10% N=137 100% N=1346 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) 2% N=33 4% N=58 14% N=195 67% N=907 11% N=154 100% N=1347 The National Citizen Survey™ 15 Table 47: Question 15 Please rate to what extent you agree or disagree with each of the following statements. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Total I feel included in the Boulder community 13% N=182 45% N=620 29% N=398 10% N=132 2% N=32 100% N=1363 I inform myself about major issues in the City of Boulder 21% N=287 49% N=663 22% N=298 8% N=110 0% N=6 100% N=1364 I take the initiative to share my views with elected officials or city staff 5% N=62 14% N=190 32% N=441 41% N=556 8% N=116 100% N=1364 Boulder’s City Council implements policies that reflect the values of the Boulder community 5% N=67 29% N=394 44% N=600 17% N=229 6% N=76 100% N=1365 Table 48: Question D1 How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Total Recycle at home 1% N=13 1% N=14 3% N=43 13% N=173 82% N=1117 100% N=1361 Purchase goods or services from a business located in Boulder 1% N=7 1% N=11 17% N=237 56% N=760 25% N=345 100% N=1361 Eat at least 5 portions of fruits and vegetables a day 1% N=18 8% N=106 27% N=369 38% N=510 26% N=349 100% N=1352 Participate in moderate or vigorous physical activity 1% N=9 4% N=56 23% N=311 38% N=512 34% N=468 100% N=1355 Read or watch local news (via television, paper, computer, etc.) 6% N=83 15% N=211 25% N=340 26% N=360 27% N=370 100% N=1363 Vote in local elections 8% N=113 4% N=54 11% N=153 20% N=273 56% N=767 100% N=1360 Table 49: Question D2 Would you say that in general your health is: Percent Number Excellent 33% N=454 Very good 47% N=646 Good 16% N=213 Fair 3% N=37 Poor 1% N=11 Total 100% N=1361 Table 50: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 5% N=72 Somewhat positive 27% N=371 Neutral 53% N=716 Somewhat negative 12% N=168 Very negative 2% N=27 Total 100% N=1355 The National Citizen Survey™ 16 Table 51: Question D4 What is your employment status? Percent Number Working full time for pay 60% N=810 Working part time for pay 18% N=241 Unemployed, looking for paid work 4% N=61 Unemployed, not looking for paid work 5% N=72 Fully retired 13% N=170 Total 100% N=1353 Table 52: Question D5 Do you work inside the boundaries of Boulder? Percent Number Yes, outside the home 54% N=722 Yes, from home 16% N=207 No 30% N=398 Total 100% N=1327 Table 53: Question D6 How many years have you lived in Boulder? Percent Number Less than 2 years 20% N=267 2 to 5 years 26% N=357 6 to 10 years 13% N=179 11 to 20 years 13% N=172 More than 20 years 28% N=388 Total 100% N=1363 Table 54: Question D7 Which best describes the building you live in? Percent Number One family house detached from any other houses 45% N=608 Building with two or more homes (duplex, townhome, apartment or condominium) 53% N=716 Mobile home 2% N=28 Other 1% N=10 Total 100% N=1362 Table 55: Question D8 Is this house, apartment or mobile home... Percent Number Rented 51% N=695 Owned 49% N=665 Total 100% N=1360 The National Citizen Survey™ 17 Table 56: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 2% N=26 $300 to $599 per month 6% N=77 $600 to $999 per month 13% N=168 $1,000 to $1,499 per month 29% N=380 $1,500 to $2,499 per month 33% N=433 $2,500 or more per month 19% N=246 Total 100% N=1330 Table 57: Question D10 Do any children 17 or under live in your household? Percent Number No 80% N=1080 Yes 20% N=278 Total 100% N=1358 Table 58: Question D11 Are you or any other members of your household aged 65 or older? Percent Number No 83% N=1127 Yes 17% N=230 Total 100% N=1357 Table 59: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 12% N=156 $25,000 to $49,999 22% N=279 $50,000 to $99,999 28% N=358 $100,000 to $149,999 17% N=218 $150,000 or more 21% N=276 Total 100% N=1286 Table 60: Question D13 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 95% N=1273 Yes, I consider myself to be Spanish, Hispanic or Latino 5% N=68 Total 100% N=1341 The National Citizen Survey™ 18 Table 61: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 1% N=18 Asian, Asian Indian or Pacific Islander 7% N=91 Black or African American 1% N=15 White 90% N=1201 Other 4% N=54 Total may exceed 100% as respondents could select more than one option. Table 62: Question D15 In which category is your age? Percent Number 18 to 24 years 12% N=163 25 to 34 years 36% N=488 35 to 44 years 13% N=178 45 to 54 years 15% N=199 55 to 64 years 10% N=129 65 to 74 years 9% N=121 75 years or older 5% N=66 Total 100% N=1344 Table 63: Question D16 What is your sex? Percent Number Female 48% N=647 Male 52% N=696 Total 100% N=1343 Table 64: Question D17 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 80% N=1086 Land line 10% N=137 Both 9% N=128 Total 100% N=1350 The National Citizen Survey™ 19 Appendix B: Benchmark Comparisons Comparison Data NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 500 communities whose residents evaluated the same kinds of topics on The National Citizen Survey™. The comparison evaluations are from the most recent survey completed in each community; most communities conduct surveys every year or in alternating years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. The City of Boulder chose to have three sets of comparisons made. The first set of comparisons is to the entire database (national benchmarks), the second is to all other jurisdictions on the Front Range of Colorado from NRC’s database, and the third set of benchmark comparisons is based on university communities with populations ranging from 50,000 to 150,000. Interpreting the Results Ratings are compared when there are at least five communities in which a similar question was asked. Where comparisons are available, four columns are provided in the table. The first column is Boulder’s “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe,” “essential” and “very important,” etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. The second column is the rank assigned to Boulder’s rating among communities where a similar question was asked. The third column is the number of communities that asked a similar question. The final column shows the comparison of Boulder’s rating to the benchmark. In that final column, Boulder’s results are noted as being “higher” than the benchmark, “lower” than the benchmark or “similar” to the benchmark, meaning that the average rating given by Boulder residents is statistically similar to or different (greater or lesser) than the benchmark. More extreme differences are noted as “much higher” or “much lower.” Benchmark Database Characteristics Region Percent New England 3% Middle Atlantic 5% East North Central 15% West North Central 13% South Atlantic 22% East South Central 3% West South Central 7% Mountain 16% Pacific 16% Population Percent Less than 10,000 10% 10,000 to 24,999 22% 25,000 to 49,999 23% 50,000 to 99,999 22% 100,000 or more 23% The National Citizen Survey™ 20 National Benchmark Comparisons Table 65: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Boulder 92% 54 418 Higher Overall image or reputation of Boulder 86% 72 315 Higher Boulder as a place to live 94% 83 359 Similar Your neighborhood as a place to live 90% 52 282 Similar Boulder as a place to raise children 85% 134 346 Similar Boulder as a place to retire 67% 122 325 Similar Overall appearance of Boulder 91% 37 325 Higher Table 66: Community Characteristics by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Overall feeling of safety in Boulder 91% 82 269 Similar In your neighborhood during the day 97% 48 323 Similar In Boulder's downtown/commercial area during the day 91% 136 275 Similar Mobility Overall ease of getting to the places you usually have to visit 72% 103 189 Similar Availability of paths and walking trails 95% 1 282 Much higher Ease of walking in Boulder 89% 11 263 Higher Ease of travel by bicycle in Boulder 89% 4 269 Much higher Ease of travel by public transportation in Boulder 69% 11 160 Higher Ease of travel by car in Boulder 43% 253 274 Lower Ease of public parking 29% 136 154 Lower Traffic flow on major streets 30% 276 321 Lower Natural Environment Quality of overall natural environment in Boulder 95% 4 250 Higher Cleanliness of Boulder 89% 61 249 Higher Air quality 87% 54 226 Similar Built Environment Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 74% 42 179 Similar Overall quality of new development in Boulder 53% 164 256 Similar Availability of affordable quality housing 10% 270 276 Much lower Variety of housing options 20% 242 250 Much lower Public places where people want to spend time 85% 17 172 Higher Economy Overall economic health of Boulder 83% 28 184 Higher Vibrant downtown/commercial area 88% 6 168 Much higher Overall quality of business and service establishments in Boulder 85% 22 246 Higher Cost of living in Boulder 10% 174 180 Much lower Shopping opportunities 85% 24 267 Higher Employment opportunities 60% 30 284 Higher Boulder as a place to visit 94% 8 194 Much higher Boulder as a place to work 81% 32 324 Higher Recreation and Wellness Health and wellness opportunities in Boulder 94% 2 181 Much higher Availability of affordable quality mental health care 56% 45 155 Similar Availability of preventive health services 76% 40 211 Similar Availability of affordable quality health care 67% 97 235 Similar Availability of affordable quality food 73% 56 212 Similar Recreational opportunities 97% 2 277 Much higher Fitness opportunities (including exercise classes and paths or trails, etc.) 96% 2 173 Much higher The National Citizen Survey™ 21 Percent positive Rank Number of communities in comparison Comparison to benchmark Education and Enrichment Overall opportunities for education and enrichment 94% 2 181 Much higher Opportunities to participate in religious or spiritual events and activities 90% 10 182 Similar Opportunities to attend cultural/arts/music activities 86% 13 266 Much higher Adult educational opportunities 87% 5 162 Higher K-12 education 89% 53 241 Higher Availability of affordable quality child care/preschool 50% 140 229 Similar Community Engagement Opportunities to participate in social events and activities 86% 14 233 Higher Neighborliness of Boulder 64% 77 174 Similar Openness and acceptance of the community toward people of diverse backgrounds 59% 162 261 Similar Opportunities to participate in community matters 76% 37 248 Similar Opportunities to volunteer 90% 6 239 Higher Table 67: Governance General Percent positive Rank Number of communities in comparison Comparison to benchmark Services provided by the City of Boulder 84% 147 405 Similar Overall customer service by Boulder employees (police, receptionists, planners, etc.) 83% 141 339 Similar Value of services for the taxes paid to Boulder 64% 108 370 Similar Overall direction that Boulder is taking 46% 234 290 Similar Job Boulder government does at welcoming citizen involvement 55% 139 285 Similar Overall confidence in Boulder government 48% 119 181 Similar Generally acting in the best interest of the community 50% 118 180 Similar Being honest 56% 98 173 Similar Treating all residents fairly 47% 127 178 Similar Services provided by the Federal Government 48% 26 226 Similar Table 68: Governance by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Police/Sheriff services 83% 214 415 Similar Fire services 97% 84 342 Similar Ambulance or emergency medical services 91% 138 318 Similar Crime prevention 75% 145 322 Similar Fire prevention and education 87% 86 257 Similar Animal control 74% 92 310 Similar Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 80% 28 255 Higher Mobility Traffic enforcement 58% 267 337 Similar Street repair 47% 216 381 Similar Street cleaning 67% 142 291 Similar Street lighting 70% 91 288 Similar Snow removal 54% 213 274 Similar Sidewalk maintenance 62% 106 297 Similar Traffic signal timing 52% 132 233 Similar Bus or transit services 82% 4 199 Much higher Natural Environment Garbage collection 91% 86 325 Similar Recycling 92% 19 331 Higher Yard waste pick-up 81% 88 246 Similar The National Citizen Survey™ 22 Percent positive Rank Number of communities in comparison Comparison to benchmark Drinking water 87% 29 310 Higher Preservation of natural areas such as open space, farmlands and greenbelts 88% 2 236 Much higher Boulder open space 94% 2 165 Much higher Built Environment Storm drainage 76% 87 324 Similar Sewer services 88% 38 298 Similar Power (electric and/or gas) utility 83% 49 151 Similar Utility billing 82% 21 163 Similar Land use, planning and zoning 52% 116 275 Similar Code enforcement (weeds, abandoned buildings, etc.) 56% 145 340 Similar Cable television 52% 105 178 Similar Economy Economic development 65% 67 259 Similar Recreation and Wellness City parks 95% 15 305 Higher Recreation programs or classes 92% 9 312 Higher Recreation centers or facilities 92% 6 257 Higher Health services 83% 37 184 Similar Education and Enrichment City-sponsored special events 82% 35 195 Similar Public library services 94% 43 318 Similar Community Engagement Public information services 79% 56 261 Similar Table 69: Participation General Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 64% 152 281 Similar Recommend living in Boulder to someone who asks 81% 179 255 Similar Remain in Boulder for the next five years 78% 191 247 Similar Contacted Boulder (in-person, phone, email or web) for help or information 43% 169 280 Similar Table 70: Participation by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Stocked supplies in preparation for an emergency 19% 149 159 Lower Did NOT report a crime to the police 85% 38 176 Similar Household member was NOT a victim of a crime 93% 50 248 Similar Mobility Used bus, rail, subway or other public transportation instead of driving 74% 6 144 Much higher Carpooled with other adults or children instead of driving alone 68% 4 167 Much higher Walked or biked instead of driving 91% 3 172 Much higher Natural Environment Made efforts to conserve water 83% 73 162 Similar Made efforts to make your home more energy efficient 74% 113 163 Similar Recycle at home 98% 11 233 Higher Built Environment Did NOT observe a code violation or other hazard in Boulder 61% 49 168 Similar NOT experiencing housing costs stress 55% 210 229 Lower Economy Purchase goods or services from a business located in Boulder 99% 28 170 Similar Economy will have positive impact on income 33% 52 231 Similar The National Citizen Survey™ 23 Percent positive Rank Number of communities in comparison Comparison to benchmark Work inside boundaries of Boulder 70% 12 170 Much higher Recreation and Wellness Used Boulder recreation centers or their services 63% 54 215 Similar Visited a neighborhood park or City park 96% 2 246 Higher Eat at least 5 portions of fruits and vegetables a day 91% 10 165 Similar Participate in moderate or vigorous physical activity 95% 3 169 Higher In very good to excellent health 81% 6 168 Similar Education and Enrichment Used Boulder public libraries or their services 69% 79 215 Similar Participated in religious or spiritual activities in Boulder 33% 152 180 Lower Attended City-sponsored event 72% 14 172 Higher Community Engagement Campaigned or advocated for an issue, cause or candidate 34% 7 156 Higher Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 18% 65 170 Similar Volunteered your time to some group/activity in Boulder 52% 47 237 Higher Participated in a club 38% 35 216 Higher Talked to or visited with your immediate neighbors 90% 95 168 Similar Done a favor for a neighbor 76% 134 162 Similar Attended a local public meeting 25% 63 238 Similar Watched (online or on television) a local public meeting 21% 121 203 Similar Read or watch local news (via television, paper, computer, etc.) 78% 156 171 Similar Vote in local elections 88% 34 231 Similar Communities included in national comparisons The communities included in Boulder’s comparisons are listed on the following pages along with their population according to the 2010 Census. Airway Heights city, WA ............................................. 6,114 Albany city, OR ........................................................ 50,158 Albemarle County, VA............................................... 98,970 Albert Lea city, MN ................................................... 18,016 Alexandria city, VA .................................................. 139,966 Algonquin village, IL ................................................. 30,046 Aliso Viejo city, CA ................................................... 47,823 Altoona city, IA ........................................................ 14,541 American Canyon city, CA ......................................... 19,454 Ames city, IA ........................................................... 58,965 Andover CDP, MA ....................................................... 8,762 Ankeny city, IA ........................................................ 45,582 Ann Arbor city, MI ................................................... 113,934 Annapolis city, MD ................................................... 38,394 Apache Junction city, AZ........................................... 35,840 Apple Valley town, CA .............................................. 69,135 Arapahoe County, CO .............................................. 572,003 Arkansas City city, AR.................................................... 366 Arlington County, VA ............................................... 207,627 Arvada city, CO ....................................................... 106,433 Asheville city, NC ..................................................... 83,393 Ashland city, OR ...................................................... 20,078 Ashland town, MA .................................................... 16,593 Ashland town, VA ....................................................... 7,225 Aspen city, CO ........................................................... 6,658 Athens-Clarke County unified government ................ 115,452 Auburn city, AL ........................................................ 53,380 Auburn city, WA ....................................................... 70,180 Augusta CCD, GA .................................................... 134,777 Aurora city, CO ....................................................... 325,078 Austin city, TX ........................................................ 790,390 Avon town, CO .......................................................... 6,447 Bainbridge Island city, WA ........................................ 23,025 Baltimore city, MD ................................................... 620,961 Bartonville town, TX ................................................... 1,469 Battle Creek city, MI ................................................. 52,347 Bay City city, MI ....................................................... 34,932 Baytown city, TX ...................................................... 71,802 Bedford city, TX ....................................................... 46,979 Bedford town, MA .................................................... 13,320 Bellevue city, WA .................................................... 122,363 Bellingham city, WA ................................................. 80,885 Beltrami County, MN ................................................ 44,442 Benbrook city, TX ..................................................... 21,234 Bend city, OR........................................................... 76,639 Bettendorf city, IA .................................................... 33,217 Billings city, MT ....................................................... 104,170 Blaine city, MN ......................................................... 57,186 The National Citizen Survey™ 24 Bloomfield Hills city, MI .............................................. 3,869 Bloomington city, MN ............................................... 82,893 Blue Springs city, MO ............................................... 52,575 Boise City city, ID ................................................... 205,671 Boone County, KY ................................................... 118,811 Boulder city, CO ....................................................... 97,385 Bowling Green city, KY ............................................. 58,067 Bozeman city, MT .................................................... 37,280 Brentwood city, MO .................................................... 8,055 Brentwood city, TN .................................................. 37,060 Brighton city, CO ...................................................... 33,352 Brighton city, MI ........................................................ 7,444 Bristol city, TN ......................................................... 26,702 Broken Arrow city, OK .............................................. 98,850 Brookfield city, WI ................................................... 37,920 Brookline CDP, MA ................................................... 58,732 Broomfield city, CO .................................................. 55,889 Brownsburg town, IN ............................................... 21,285 Burien city, WA ........................................................ 33,313 Burleson city, TX ...................................................... 36,690 Cabarrus County, NC ............................................... 178,011 Cambridge city, MA ................................................. 105,162 Cannon Beach city, OR ............................................... 1,690 Cañon City city, CO .................................................. 16,400 Canton city, SD .......................................................... 3,057 Cape Coral city, FL .................................................. 154,305 Cape Girardeau city, MO ........................................... 37,941 Carlisle borough, PA ................................................. 18,682 Carlsbad city, CA ..................................................... 105,328 Carroll city, IA .......................................................... 10,103 Cartersville city, GA .................................................. 19,731 Cary town, NC ........................................................ 135,234 Casper city, WY ....................................................... 55,316 Castine town, ME ....................................................... 1,366 Castle Pines North city, CO ....................................... 10,360 Castle Rock town, CO ............................................... 48,231 Cedar Hill city, TX .................................................... 45,028 Cedar Rapids city, IA ............................................... 126,326 Celina city, TX ............................................................ 6,028 Centennial city, CO.................................................. 100,377 Chambersburg borough, PA ...................................... 20,268 Chandler city, AZ .................................................... 236,123 Chandler city, TX ....................................................... 2,734 Chanhassen city, MN ................................................ 22,952 Chapel Hill town, NC ................................................ 57,233 Charles County, MD ................................................ 146,551 Charlotte city, NC .................................................... 731,424 Charlotte County, FL ............................................... 159,978 Charlottesville city, VA .............................................. 43,475 Chattanooga city, TN............................................... 167,674 Chesterfield County, VA ........................................... 316,236 Chippewa Falls city, WI ............................................ 13,661 Citrus Heights city, CA .............................................. 83,301 Clackamas County, OR ............................................ 375,992 Clarendon Hills village, IL ........................................... 8,427 Clayton city, MO ...................................................... 15,939 Clearwater city, FL .................................................. 107,685 Cleveland Heights city, OH ....................................... 46,121 Clinton city, SC .......................................................... 8,490 Clive city, IA ............................................................ 15,447 Clovis city, CA .......................................................... 95,631 College Park city, MD ............................................... 30,413 College Station city, TX ............................................ 93,857 Colleyville city, TX .................................................... 22,807 Collinsville city, IL .................................................... 25,579 Columbia city, SC .................................................... 129,272 Columbia Falls city, MT ............................................... 4,688 Columbus city, WI ...................................................... 4,991 Commerce City city, CO ............................................ 45,913 Concord city, CA ..................................................... 122,067 Concord town, MA.................................................... 17,668 Coon Rapids city, MN ............................................... 61,476 Copperas Cove city, TX............................................. 32,032 Coronado city, CA .................................................... 18,912 Corvallis city, OR ...................................................... 54,462 Creve Coeur city, MO ............................................... 17,833 Cross Roads town, TX ................................................ 1,563 Dacono city, CO ......................................................... 4,152 Dade City city, FL ....................................................... 6,437 Dakota County, MN ................................................. 398,552 Dallas city, OR ......................................................... 14,583 Dallas city, TX ...................................................... 1,197,816 Danville city, KY ....................................................... 16,218 Dardenne Prairie city, MO ......................................... 11,494 Davenport city, IA .................................................... 99,685 Davidson town, NC................................................... 10,944 Decatur city, GA ....................................................... 19,335 Del Mar city, CA ......................................................... 4,161 Delaware city, OH .................................................... 34,753 Delray Beach city, FL ................................................ 60,522 Denison city, TX ....................................................... 22,682 Denton city, TX ....................................................... 113,383 Denver city, CO....................................................... 600,158 Derby city, KS .......................................................... 22,158 Des Moines city, IA ................................................. 203,433 Des Peres city, MO ..................................................... 8,373 Destin city, FL .......................................................... 12,305 Dothan city, AL ........................................................ 65,496 Douglas County, CO ................................................ 285,465 Dover city, NH ......................................................... 29,987 Dublin city, CA ......................................................... 46,036 Dublin city, OH ........................................................ 41,751 Duluth city, MN ........................................................ 86,265 Duncanville city, TX .................................................. 38,524 Durham city, NC ..................................................... 228,330 Durham County, NC ................................................ 267,587 Eagan city, MN ........................................................ 64,206 Eagle town, CO .......................................................... 6,508 East Baton Rouge Parish, LA .................................... 440,171 East Grand Forks city, MN .......................................... 8,601 East Lansing city, MI ................................................ 48,579 Eau Claire city, WI ................................................... 65,883 Eden Prairie city, MN ................................................ 60,797 Edgerton city, KS ....................................................... 1,671 Edgewater city, CO .................................................... 5,170 Edina city, MN ......................................................... 47,941 Edmond city, OK ...................................................... 81,405 Edmonds city, WA .................................................... 39,709 El Cerrito city, CA ..................................................... 23,549 El Dorado County, CA .............................................. 181,058 El Paso city, TX ....................................................... 649,121 Elk Grove city, CA ................................................... 153,015 Elk River city, MN ..................................................... 22,974 Elko New Market city, MN ........................................... 4,110 Elmhurst city, IL....................................................... 44,121 Encinitas city, CA ..................................................... 59,518 Englewood city, CO .................................................. 30,255 Erie town, CO .......................................................... 18,135 Escambia County, FL ............................................... 297,619 Estes Park town, CO ................................................... 5,858 Fairview town, TX ...................................................... 7,248 Farmersville city, TX ................................................... 3,301 Farmington Hills city, MI ........................................... 79,740 Fayetteville city, NC................................................. 200,564 Fishers town, IN ...................................................... 76,794 Flower Mound town, TX ............................................ 64,669 Forest Grove city, OR ............................................... 21,083 Fort Collins city, CO ................................................. 143,986 Fort Lauderdale city, FL ........................................... 165,521 Fort Smith city, AR ................................................... 86,209 The National Citizen Survey™ 25 Fort Worth city, TX .................................................. 741,206 Fountain Hills town, AZ ............................................ 22,489 Franklin city, TN ....................................................... 62,487 Fredericksburg city, VA ............................................. 24,286 Fremont city, CA ..................................................... 214,089 Friendswood city, TX ................................................ 35,805 Fruita city, CO .......................................................... 12,646 Gahanna city, OH ..................................................... 33,248 Gaithersburg city, MD ............................................... 59,933 Galveston city, TX .................................................... 47,743 Gardner city, KS ....................................................... 19,123 Geneva city, NY ....................................................... 13,261 Georgetown city, TX ................................................. 47,400 Germantown city, TN ............................................... 38,844 Gilbert town, AZ ...................................................... 208,453 Gillette city, WY ....................................................... 29,087 Glendora city, CA ..................................................... 50,073 Glenview village, IL .................................................. 44,692 Globe city, AZ ............................................................ 7,532 Golden city, CO ........................................................ 18,867 Golden Valley city, MN .............................................. 20,371 Goodyear city, AZ .................................................... 65,275 Grafton village, WI ................................................... 11,459 Grand Blanc city, MI ................................................... 8,276 Grand Island city, NE ............................................... 48,520 Grants Pass city, OR ................................................. 34,533 Grass Valley city, CA ................................................ 12,860 Greenville city, NC .................................................... 84,554 Greenwich town, CT ................................................. 61,171 Greenwood Village city, CO ....................................... 13,925 Greer city, SC .......................................................... 25,515 Guilford County, NC ................................................ 488,406 Gunnison County, CO ............................................... 15,324 Hailey city, ID ............................................................ 7,960 Haines Borough, AK ................................................... 2,508 Hallandale Beach city, FL .......................................... 37,113 Hamilton city, OH ..................................................... 62,477 Hanover County, VA ................................................. 99,863 Harrisburg city, SD ..................................................... 4,089 Harrisonburg city, VA ............................................... 48,914 Harrisonville city, MO ............................................... 10,019 Hayward city, CA .................................................... 144,186 Henderson city, NV ................................................. 257,729 Herndon town, VA .................................................... 23,292 High Point city, NC .................................................. 104,371 Highland Park city, IL ............................................... 29,763 Highlands Ranch CDP, CO ........................................ 96,713 Holland city, MI........................................................ 33,051 Honolulu County, HI ................................................ 953,207 Hooksett town, NH ................................................... 13,451 Hopkins city, MN ...................................................... 17,591 Hopkinton town, MA ................................................. 14,925 Hoquiam city, WA ...................................................... 8,726 Horry County, SC .................................................... 269,291 Hudson city, OH ....................................................... 22,262 Hudson town, CO ....................................................... 2,356 Hudsonville city, MI .................................................... 7,116 Huntersville town, NC ............................................... 46,773 Hurst city, TX ........................................................... 37,337 Hutchinson city, MN ................................................. 14,178 Hutto city, TX .......................................................... 14,698 Hyattsville city, MD .................................................. 17,557 Independence city, MO............................................ 116,830 Indian Trail town, NC ............................................... 33,518 Indianola city, IA ..................................................... 14,782 Iowa City city, IA ..................................................... 67,862 Irving city, TX ......................................................... 216,290 Issaquah city, WA .................................................... 30,434 Jackson County, MI ................................................. 160,248 James City County, VA ............................................. 67,009 Jefferson County, NY ............................................... 116,229 Johnson City city, TN................................................ 63,152 Johnston city, IA ...................................................... 17,278 Jupiter town, FL ....................................................... 55,156 Kansas City city, KS ................................................. 145,786 Kansas City city, MO ................................................ 459,787 Keizer city, OR ......................................................... 36,478 Kenmore city, WA .................................................... 20,460 Kennedale city, TX ..................................................... 6,763 Kennett Square borough, PA ....................................... 6,072 Kettering city, OH .................................................... 56,163 Key West city, FL ..................................................... 24,649 King City city, CA ..................................................... 12,874 King County, WA .................................................. 1,931,249 Kirkland city, WA ...................................................... 48,787 Kirkwood city, MO .................................................... 27,540 Knoxville city, IA ........................................................ 7,313 La Mesa city, CA ...................................................... 57,065 La Plata town, MD ...................................................... 8,753 La Porte city, TX ...................................................... 33,800 La Vista city, NE ....................................................... 15,758 Lafayette city, CO .................................................... 24,453 Laguna Beach city, CA .............................................. 22,723 Laguna Hills city, CA ................................................. 30,344 Laguna Niguel city, CA ............................................. 62,979 Lake Forest city, IL .................................................. 19,375 Lake Oswego city, OR .............................................. 36,619 Lake Stevens city, WA .............................................. 28,069 Lake Worth city, FL .................................................. 34,910 Lake Zurich village, IL .............................................. 19,631 Lakeville city, MN ..................................................... 55,954 Lakewood city, CO .................................................. 142,980 Lakewood city, WA ................................................... 58,163 Lane County, OR ..................................................... 351,715 Lansing city, MI ...................................................... 114,297 Laramie city, WY ...................................................... 30,816 Larimer County, CO ................................................. 299,630 Las Vegas city, NV .................................................. 583,756 Lawrence city, KS..................................................... 87,643 Lee's Summit city, MO .............................................. 91,364 Lehi city, UT ............................................................ 47,407 Lenexa city, KS ........................................................ 48,190 Lewis County, NY ..................................................... 27,087 Lewiston city, ID ...................................................... 31,894 Lewisville city, TX ..................................................... 95,290 Libertyville village, IL................................................ 20,315 Lincoln city, NE ....................................................... 258,379 Lindsborg city, KS ...................................................... 3,458 Little Chute village, WI ............................................. 10,449 Littleton city, CO ...................................................... 41,737 Livermore city, CA .................................................... 80,968 Lone Tree city, CO ................................................... 10,218 Long Grove village, IL ................................................ 8,043 Longmont city, CO ................................................... 86,270 Longview city, TX ..................................................... 80,455 Lonsdale city, MN ....................................................... 3,674 Los Altos Hills town, CA .............................................. 7,922 Louisville city, CO ..................................................... 18,376 Lynchburg city, VA ................................................... 75,568 Lynnwood city, WA .................................................. 35,836 Macomb County, MI ................................................ 840,978 Manhattan Beach city, CA ......................................... 35,135 Manhattan city, KS ................................................... 52,281 Mankato city, MN ..................................................... 39,309 Maple Grove city, MN ............................................... 61,567 Marshfield city, WI ................................................... 19,118 Martinez city, CA ...................................................... 35,824 Marysville city, WA ................................................... 60,020 Matthews town, NC .................................................. 27,198 McAllen city, TX ...................................................... 129,877 The National Citizen Survey™ 26 McDonough city, GA ................................................. 22,084 McMinnville city, OR ................................................. 32,187 Menlo Park city, CA .................................................. 32,026 Mercer Island city, WA ............................................. 22,699 Meridian charter township, MI .................................. 39,688 Meridian city, ID ...................................................... 75,092 Merriam city, KS....................................................... 11,003 Mesa County, CO .................................................... 146,723 Miami Beach city, FL ................................................ 87,779 Miami city, FL ......................................................... 399,457 Middleton city, WI .................................................... 17,442 Midland city, MI ....................................................... 41,863 Milford city, DE .......................................................... 9,559 Milton city, GA ......................................................... 32,661 Minneapolis city, MN ............................................... 382,578 Mission Viejo city, CA ............................................... 93,305 Modesto city, CA ..................................................... 201,165 Monterey city, CA ..................................................... 27,810 Montgomery County, VA ........................................... 94,392 Monticello city, UT ..................................................... 1,972 Monument town, CO .................................................. 5,530 Mooresville town, NC ................................................ 32,711 Morristown city, TN .................................................. 29,137 Morrisville town, NC ................................................. 18,576 Morro Bay city, CA ................................................... 10,234 Mountain Village town, CO .......................................... 1,320 Mountlake Terrace city, WA ...................................... 19,909 Murphy city, TX ....................................................... 17,708 Naperville city, IL .................................................... 141,853 Napoleon city, OH ...................................................... 8,749 Needham CDP, MA ................................................... 28,886 New Braunfels city, TX ............................................. 57,740 New Brighton city, MN .............................................. 21,456 New Hanover County, NC ........................................ 202,667 New Orleans city, LA ............................................... 343,829 New Smyrna Beach city, FL ...................................... 22,464 New Ulm city, MN .................................................... 13,522 Newberg city, OR ..................................................... 22,068 Newport city, RI ....................................................... 24,672 Newport News city, VA ............................................ 180,719 Newton city, IA ........................................................ 15,254 Noblesville city, IN ................................................... 51,969 Nogales city, AZ ....................................................... 20,837 Norcross city, GA ....................................................... 9,116 Norfolk city, VA ....................................................... 242,803 North Port city, FL .................................................... 57,357 North Richland Hills city, TX ...................................... 63,343 Northglenn city, CO .................................................. 35,789 Novato city, CA ........................................................ 51,904 Novi city, MI ............................................................ 55,224 O'Fallon city, IL ........................................................ 28,281 O'Fallon city, MO ...................................................... 79,329 Oak Park village, IL .................................................. 51,878 Oakland city, CA ..................................................... 390,724 Oakley city, CA ........................................................ 35,432 Ogdensburg city, NY ................................................ 11,128 Oklahoma City city, OK ............................................ 579,999 Olathe city, KS ........................................................ 125,872 Old Town city, ME ...................................................... 7,840 Olmsted County, MN ............................................... 144,248 Olympia city, WA ..................................................... 46,478 Orland Park village, IL .............................................. 56,767 Oshkosh city, WI ...................................................... 66,083 Oshtemo charter township, MI .................................. 21,705 Otsego County, MI ................................................... 24,164 Oviedo city, FL ......................................................... 33,342 Paducah city, KY ...................................................... 25,024 Palm Beach Gardens city, FL ..................................... 48,452 Palm Coast city, FL ................................................... 75,180 Palo Alto city, CA ..................................................... 64,403 Papillion city, NE ...................................................... 18,894 Paradise Valley town, AZ .......................................... 12,820 Park City city, UT ....................................................... 7,558 Parker town, CO ...................................................... 45,297 Parkland city, FL ...................................................... 23,962 Pasadena city, CA ................................................... 137,122 Pasco city, WA ......................................................... 59,781 Pasco County, FL .................................................... 464,697 Pearland city, TX ...................................................... 91,252 Peoria city, AZ ........................................................ 154,065 Peoria city, IL ......................................................... 115,007 Peoria County, IL .................................................... 186,494 Pflugerville city, TX .................................................. 46,936 Phoenix city, AZ ................................................... 1,445,632 Pinehurst village, NC ................................................ 13,124 Piqua city, OH .......................................................... 20,522 Pitkin County, CO ..................................................... 17,148 Plano city, TX ......................................................... 259,841 Platte City city, MO..................................................... 4,691 Plymouth city, MN .................................................... 70,576 Pocatello city, ID ...................................................... 54,255 Polk County, IA ....................................................... 430,640 Pompano Beach city, FL ........................................... 99,845 Port Orange city, FL ................................................. 56,048 Portland city, OR ..................................................... 583,776 Post Falls city, ID ..................................................... 27,574 Powell city, OH ........................................................ 11,500 Prince William County, VA........................................ 402,002 Prior Lake city, MN ................................................... 22,796 Pueblo city, CO ....................................................... 106,595 Purcellville town, VA ................................................... 7,727 Queen Creek town, AZ ............................................. 26,361 Radnor township, PA ................................................ 31,531 Ramsey city, MN ...................................................... 23,668 Raymond town, ME .................................................... 4,436 Raymore city, MO .................................................... 19,206 Redmond city, WA ................................................... 54,144 Rehoboth Beach city, DE ............................................ 1,327 Reno city, NV .......................................................... 225,221 Reston CDP, VA ....................................................... 58,404 Richmond city, CA ................................................... 103,701 Richmond Heights city, MO ......................................... 8,603 Rifle city, CO .............................................................. 9,172 Rio Rancho city, NM ................................................. 87,521 River Falls city, WI ................................................... 15,000 Riverside city, CA .................................................... 303,871 Riverside city, MO ...................................................... 2,937 Roanoke County, VA ................................................ 92,376 Rochester Hills city, MI ............................................. 70,995 Rock Hill city, SC ...................................................... 66,154 Rockville city, MD ..................................................... 61,209 Rogers city, MN ......................................................... 8,597 Rolla city, MO .......................................................... 19,559 Roselle village, IL ..................................................... 22,763 Rosemount city, MN ................................................. 21,874 Rosenberg city, TX ................................................... 30,618 Roseville city, MN ..................................................... 33,660 Round Rock city, TX ................................................. 99,887 Royal Oak city, MI .................................................... 57,236 Saco city, ME ........................................................... 18,482 Sahuarita town, AZ .................................................. 25,259 Salida city, CO ........................................................... 5,236 Sammamish city, WA ............................................... 45,780 San Anselmo town, CA ............................................. 12,336 San Antonio city, TX ............................................. 1,327,407 San Carlos city, CA ................................................... 28,406 San Diego city, CA ............................................... 1,307,402 San Francisco city, CA ............................................. 805,235 San Jose city, CA .................................................... 945,942 San Juan County, NM .............................................. 130,044 The National Citizen Survey™ 27 San Marcos city, CA ................................................. 83,781 San Marcos city, TX .................................................. 44,894 San Rafael city, CA ................................................... 57,713 Sanford city, FL ........................................................ 53,570 Sangamon County, IL .............................................. 197,465 Santa Clarita city, CA ............................................... 176,320 Santa Fe County, NM .............................................. 144,170 Santa Monica city, CA ............................................... 89,736 Sarasota County, FL ................................................ 379,448 Savage city, MN ....................................................... 26,911 Schaumburg village, IL ............................................. 74,227 Scott County, MN .................................................... 129,928 Scottsdale city, AZ .................................................. 217,385 Seaside city, CA ....................................................... 33,025 Sevierville city, TN ................................................... 14,807 Shawnee city, KS ..................................................... 62,209 Sheboygan city, WI .................................................. 49,288 Sherborn town, MA .................................................... 4,119 Shoreview city, MN .................................................. 25,043 Shorewood city, MN ................................................... 7,307 Shorewood village, IL ............................................... 15,615 Shorewood village, WI ............................................. 13,162 Sierra Vista city, AZ .................................................. 43,888 Sioux Center city, IA .................................................. 7,048 Sioux Falls city, SD .................................................. 153,888 Skokie village, IL ...................................................... 64,784 Snellville city, GA ..................................................... 18,242 South Lake Tahoe city, CA ........................................ 21,403 Southborough town, MA ............................................. 9,767 Southlake city, TX .................................................... 26,575 Spokane Valley city, WA ........................................... 89,755 Spring Hill city, KS ...................................................... 5,437 Springboro city, OH .................................................. 17,409 Springfield city, MO ................................................. 159,498 Springville city, UT ................................................... 29,466 St. Augustine city, FL ............................................... 12,975 St. Charles city, IL .................................................... 32,974 St. Cloud city, FL ...................................................... 35,183 St. Cloud city, MN .................................................... 65,842 St. Joseph city, MO .................................................. 76,780 St. Louis County, MN ............................................... 200,226 St. Louis Park city, MN ............................................. 45,250 Stallings town, NC .................................................... 13,831 State College borough, PA ........................................ 42,034 Steamboat Springs city, CO ...................................... 12,088 Sterling Heights city, MI .......................................... 129,699 Sugar Grove village, IL ............................................... 8,997 Sugar Land city, TX .................................................. 78,817 Suisun City city, CA .................................................. 28,111 Summit city, NJ ........................................................ 21,457 Summit County, UT .................................................. 36,324 Sunnyvale city, CA .................................................. 140,081 Surprise city, AZ...................................................... 117,517 Suwanee city, GA ..................................................... 15,355 Tacoma city, WA ..................................................... 198,397 Takoma Park city, MD .............................................. 16,715 Tamarac city, FL ...................................................... 60,427 Temecula city, CA ................................................... 100,097 Tempe city, AZ ....................................................... 161,719 Texarkana city, TX ................................................... 36,411 The Woodlands CDP, TX ........................................... 93,847 Thornton city, CO.................................................... 118,772 Thousand Oaks city, CA ........................................... 126,683 Tigard city, OR ......................................................... 48,035 Tracy city, CA .......................................................... 82,922 Trinidad CCD, CO ..................................................... 12,017 Tualatin city, OR ...................................................... 26,054 Tulsa city, OK ......................................................... 391,906 Twin Falls city, ID .................................................... 44,125 Tyler city, TX ........................................................... 96,900 Umatilla city, OR ........................................................ 6,906 University Park city, TX............................................. 23,068 Upper Arlington city, OH ........................................... 33,771 Urbandale city, IA .................................................... 39,463 Vail town, CO ............................................................. 5,305 Vancouver city, WA ................................................. 161,791 Ventura CCD, CA ..................................................... 111,889 Vernon Hills village, IL .............................................. 25,113 Vestavia Hills city, AL ............................................... 34,033 Victoria city, MN ......................................................... 7,345 Vienna town, VA ...................................................... 15,687 Virginia Beach city, VA............................................. 437,994 Wake Forest town, NC .............................................. 30,117 Walnut Creek city, CA ............................................... 64,173 Washington County, MN .......................................... 238,136 Washington town, NH ................................................ 1,123 Washougal city, WA ................................................. 14,095 Watauga city, TX ..................................................... 23,497 Wauwatosa city, WI ................................................. 46,396 Waverly city, IA ......................................................... 9,874 Weddington town, NC ................................................ 9,459 Wentzville city, MO................................................... 29,070 West Carrollton city, OH ........................................... 13,143 West Chester borough, PA ........................................ 18,461 West Des Moines city, IA .......................................... 56,609 Western Springs village, IL ....................................... 12,975 Westerville city, OH .................................................. 36,120 Westlake town, TX ........................................................ 992 Westminster city, CO ............................................... 106,114 Weston town, MA ..................................................... 11,261 White House city, TN ............................................... 10,255 Wichita city, KS ....................................................... 382,368 Williamsburg city, VA................................................ 14,068 Willowbrook village, IL ............................................... 8,540 Wilmington city, NC ................................................. 106,476 Wilsonville city, OR................................................... 19,509 Winchester city, VA .................................................. 26,203 Windsor town, CO .................................................... 18,644 Windsor town, CT .................................................... 29,044 Winnetka village, IL ................................................. 12,187 Winston-Salem city, NC ........................................... 229,617 Winter Garden city, FL .............................................. 34,568 Woodbury city, MN................................................... 61,961 Woodland city, CA .................................................... 55,468 Wrentham town, MA ................................................ 10,955 Wyandotte County, KS ............................................ 157,505 Yakima city, WA ....................................................... 91,067 York County, VA....................................................... 65,464 Yorktown town, IN ..................................................... 9,405 Yountville city, CA ...................................................... 2,933 The National Citizen Survey™ 28 Front Range Benchmark Comparisons Table 71: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Boulder 92% 8 32 Higher Overall image or reputation of Boulder 86% 5 23 Higher Boulder as a place to live 94% 8 27 Similar Your neighborhood as a place to live 90% 7 25 Similar Boulder as a place to raise children 85% 13 28 Similar Boulder as a place to retire 67% 11 29 Similar Overall appearance of Boulder 91% 3 23 Higher Table 72: Community Characteristics by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Overall feeling of safety in Boulder 91% 6 19 Higher In your neighborhood during the day 97% 6 20 Similar In Boulder's downtown/commercial area during the day 91% 9 16 Similar Mobility Overall ease of getting to the places you usually have to visit 72% 6 11 Similar Availability of paths and walking trails 95% 1 19 Much higher Ease of walking in Boulder 89% 2 23 Higher Ease of travel by bicycle in Boulder 89% 3 24 Higher Ease of travel by public transportation in Boulder 69% 4 13 Similar Ease of travel by car in Boulder 43% 22 24 Lower Ease of public parking 29% 7 8 Lower Traffic flow on major streets 30% 19 21 Lower Natural Environment Quality of overall natural environment in Boulder 95% 1 17 Much higher Cleanliness of Boulder 89% 5 16 Higher Air quality 87% 1 15 Higher Built Environment Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 74% 2 11 Higher Overall quality of new development in Boulder 53% 12 17 Similar Availability of affordable quality housing 10% 18 18 Much lower Variety of housing options 20% 17 17 Much lower Public places where people want to spend time 85% 2 8 Higher Economy Overall economic health of Boulder 83% 3 12 Higher Vibrant downtown/commercial area 88% 1 8 Much higher Overall quality of business and service establishments in Boulder 85% 2 18 Higher Cost of living in Boulder 10% 11 11 Much lower Shopping opportunities 85% 2 23 Higher Employment opportunities 60% 2 25 Higher Boulder as a place to visit 94% 1 11 Much higher Boulder as a place to work 81% 2 28 Higher Recreation and Wellness Health and wellness opportunities in Boulder 94% 1 13 Much higher Availability of affordable quality mental health care 56% 2 8 Higher Availability of preventive health services 76% 2 10 Higher Availability of affordable quality health care 67% 5 16 Similar Availability of affordable quality food 73% 2 12 Higher Recreational opportunities 97% 1 24 Much higher Fitness opportunities (including exercise classes and paths or trails, etc.) 96% 1 8 Much higher The National Citizen Survey™ 29 Percent positive Rank Number of communities in comparison Comparison to benchmark Education and Enrichment Overall opportunities for education and enrichment 94% 1 10 Much higher Opportunities to participate in religious or spiritual events and activities 90% 1 8 Higher Opportunities to attend cultural/arts/music activities 86% 2 20 Much higher Adult educational opportunities 87% 1 7 Much higher K-12 education 89% 2 17 Much higher Availability of affordable quality child care/preschool 50% 6 13 Similar Community Engagement Opportunities to participate in social events and activities 86% 2 14 Higher Neighborliness of Boulder 64% 5 9 Similar Openness and acceptance of the community toward people of diverse backgrounds 59% 17 20 Similar Opportunities to participate in community matters 76% 4 18 Higher Opportunities to volunteer 90% 1 14 Much higher Table 73: Governance General Percent positive Rank Number of communities in comparison Comparison to benchmark Services provided by the City of Boulder 84% 10 28 Similar Overall customer service by Boulder employees (police, receptionists, planners, etc.) 83% 12 29 Similar Value of services for the taxes paid to Boulder 64% 5 22 Similar Overall direction that Boulder is taking 46% 23 27 Lower Job Boulder government does at welcoming citizen involvement 55% 12 24 Similar Overall confidence in Boulder government 48% 9 12 Similar Generally acting in the best interest of the community 50% 7 12 Similar Being honest 56% 5 12 Similar Treating all residents fairly 47% 9 11 Similar Services provided by the Federal Government 48% 2 12 Similar Table 74: Governance by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Police/Sheriff services 83% 10 27 Similar Fire services 97% 4 19 Similar Ambulance or emergency medical services 91% 4 16 Similar Crime prevention 75% 6 20 Similar Fire prevention and education 87% 3 15 Similar Animal control 74% 5 23 Similar Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 80% 1 18 Higher Mobility Traffic enforcement 58% 18 24 Similar Street repair 47% 19 27 Similar Street cleaning 67% 8 20 Similar Street lighting 70% 5 16 Similar Snow removal 54% 15 27 Similar Sidewalk maintenance 62% 5 15 Similar Traffic signal timing 52% 8 16 Similar Bus or transit services 82% 1 10 Higher Natural Environment Garbage collection 91% 3 15 Similar Recycling 92% 2 17 Higher Yard waste pick-up 81% 1 8 Higher The National Citizen Survey™ 30 Percent positive Rank Number of communities in comparison Comparison to benchmark Drinking water 87% 3 17 Higher Preservation of natural areas such as open space, farmlands and greenbelts 88% 1 14 Much higher Boulder open space 94% 1 13 Higher Built Environment Storm drainage 76% 8 21 Similar Sewer services 88% 3 19 Similar Power (electric and/or gas) utility 83% 5 10 Similar Utility billing 82% 3 10 Similar Land use, planning and zoning 52% 7 17 Similar Code enforcement (weeds, abandoned buildings, etc.) 56% 9 24 Similar Cable television 52% 7 8 Similar Economy Economic development 65% 3 16 Higher Recreation and Wellness City parks 95% 2 22 Higher Recreation programs or classes 92% 2 21 Higher Recreation centers or facilities 92% 1 18 Higher Health services 83% 1 11 Higher Education and Enrichment City-sponsored special events 82% 2 10 Similar Public library services 94% 3 21 Similar Community Engagement Public information services 79% 4 14 Similar Table 75: Participation General Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 64% 12 24 Similar Recommend living in Boulder to someone who asks 81% 11 18 Similar Remain in Boulder for the next five years 78% 14 18 Similar Contacted Boulder (in-person, phone, email or web) for help or information 43% 15 22 Similar Table 76: Participation by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Stocked supplies in preparation for an emergency 19% 8 8 Lower Did NOT report a crime to the police 85% 2 8 Similar Household member was NOT a victim of a crime 93% 3 12 Similar Mobility Used bus, rail, subway or other public transportation instead of driving 74% 1 8 Much higher Carpooled with other adults or children instead of driving alone 68% 1 11 Much higher Walked or biked instead of driving 91% 1 11 Much higher Natural Environment Made efforts to conserve water 83% 7 9 Similar Made efforts to make your home more energy efficient 74% 3 8 Similar Recycle at home 98% 1 11 Higher Built Environment Did NOT observe a code violation or other hazard in Boulder 61% 2 8 Higher NOT experiencing housing costs stress 55% 11 11 Lower Economy Purchase goods or services from a business located in Boulder 99% 2 8 Similar Economy will have positive impact on income 33% 6 13 Similar The National Citizen Survey™ 31 Percent positive Rank Number of communities in comparison Comparison to benchmark Work inside boundaries of Boulder 70% 1 8 Much higher Recreation and Wellness Used Boulder recreation centers or their services 63% 9 13 Similar Visited a neighborhood park or City park 96% 1 15 Similar Eat at least 5 portions of fruits and vegetables a day 91% 1 7 Similar Participate in moderate or vigorous physical activity 95% 1 8 Similar In very good to excellent health 81% 1 8 Similar Education and Enrichment Used Boulder public libraries or their services 69% 7 15 Similar Participated in religious or spiritual activities in Boulder 33% 8 11 Similar Attended City-sponsored event 72% 2 11 Much higher Community Engagement Campaigned or advocated for an issue, cause or candidate 34% 1 8 Higher Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 18% 6 10 Similar Volunteered your time to some group/activity in Boulder 52% 1 14 Much higher Participated in a club 38% 1 11 Higher Talked to or visited with your immediate neighbors 90% 7 9 Similar Done a favor for a neighbor 76% 8 9 Similar Attended a local public meeting 25% 4 15 Similar Watched (online or on television) a local public meeting 21% 4 10 Similar Read or watch local news (via television, paper, computer, etc.) 78% 8 8 Similar Vote in local elections 88% 7 10 Similar Communities included in Front Range benchmark comparisons The communities included in Boulder’s Front Range benchmark comparisons are listed along with their population according to the 2010 Census. Adams County, CO ................................................. 441,603 Arapahoe County, CO ............................................. 572,003 Arvada city, CO ...................................................... 106,433 Aurora city, CO ....................................................... 325,078 Boulder city, CO ....................................................... 97,385 Brighton city, CO ...................................................... 33,352 Broomfield city, CO ................................................... 55,889 Castle Pines North city, CO ........................................ 10,360 Castle Rock town, CO ............................................... 48,231 Centennial city, CO ................................................. 100,377 Commerce City city, CO ............................................ 45,913 Dacono city, CO ......................................................... 4,152 Denver city, CO ...................................................... 600,158 Douglas County, CO ............................................... 285,465 Edgewater city, CO ..................................................... 5,170 Englewood city, CO .................................................. 30,255 Erie town, CO ........................................................... 18,135 Fort Collins city, CO ................................................ 143,986 Golden city, CO ........................................................ 18,867 Greenwood Village city, CO ....................................... 13,925 Highlands Ranch CDP, CO ........................................ 96,713 Lafayette city, CO .................................................... 24,453 Lakewood city, CO .................................................. 142,980 Larimer County, CO ................................................. 299,630 Littleton city, CO ...................................................... 41,737 Lone Tree city, CO ................................................... 10,218 Longmont city, CO ................................................... 86,270 Louisville city, CO ..................................................... 18,376 Monument town, CO .................................................. 5,530 Northglenn city, CO .................................................. 35,789 Parker town, CO ...................................................... 45,297 Pueblo city, CO ....................................................... 106,595 Thornton city, CO.................................................... 118,772 Westminster city, CO ............................................... 106,114 Windsor town, CO .................................................... 18,644 The National Citizen Survey™ 32 University Communities with Populations from 50,000 to 150,000 Benchmark Comparisons Table 77: Community Characteristics General Percent positive Rank Number of communities in comparison Comparison to benchmark The overall quality of life in Boulder 92% 4 46 Higher Overall image or reputation of Boulder 86% 8 40 Higher Boulder as a place to live 94% 6 43 Similar Your neighborhood as a place to live 90% 5 35 Similar Boulder as a place to raise children 85% 15 41 Similar Boulder as a place to retire 67% 19 39 Similar Overall appearance of Boulder 91% 4 41 Higher Table 78: Community Characteristics by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Overall feeling of safety in Boulder 91% 7 34 Higher In your neighborhood during the day 97% 7 44 Similar In Boulder's downtown/commercial area during the day 91% 16 41 Similar Mobility Overall ease of getting to the places you usually have to visit 72% 10 27 Similar Availability of paths and walking trails 95% 1 34 Much higher Ease of walking in Boulder 89% 3 37 Much higher Ease of travel by bicycle in Boulder 89% 1 37 Much higher Ease of travel by public transportation in Boulder 69% 2 24 Higher Ease of travel by car in Boulder 43% 33 38 Lower Ease of public parking 29% 25 29 Similar Traffic flow on major streets 30% 34 44 Similar Natural Environment Quality of overall natural environment in Boulder 95% 1 34 Higher Cleanliness of Boulder 89% 3 32 Higher Air quality 87% 6 31 Similar Built Environment Overall "built environment" of Boulder (including overall design, buildings, parks and transportation systems) 74% 7 27 Similar Overall quality of new development in Boulder 53% 24 33 Similar Availability of affordable quality housing 10% 38 38 Much lower Variety of housing options 20% 32 32 Much lower Public places where people want to spend time 85% 3 26 Higher Economy Overall economic health of Boulder 83% 5 27 Higher Vibrant downtown/commercial area 88% 3 26 Much higher Overall quality of business and service establishments in Boulder 85% 3 34 Similar Cost of living in Boulder 10% 28 28 Much lower Shopping opportunities 85% 5 33 Higher Employment opportunities 60% 7 37 Higher Boulder as a place to visit 94% 1 29 Much higher Boulder as a place to work 81% 8 37 Higher Recreation and Wellness Health and wellness opportunities in Boulder 94% 1 28 Higher Availability of affordable quality mental health care 56% 9 23 Similar Availability of preventive health services 76% 6 26 Similar Availability of affordable quality health care 67% 21 29 Similar Availability of affordable quality food 73% 10 24 Similar Recreational opportunities 97% 1 33 Much higher The National Citizen Survey™ 33 Percent positive Rank Number of communities in comparison Comparison to benchmark Fitness opportunities (including exercise classes and paths or trails, etc.) 96% 1 27 Much higher Education and Enrichment Overall opportunities for education and enrichment 94% 2 27 Higher Opportunities to participate in religious or spiritual events and activities 90% 6 22 Similar Opportunities to attend cultural/arts/music activities 86% 7 38 Higher Adult educational opportunities 87% 2 24 Higher K-12 education 89% 5 31 Higher Availability of affordable quality child care/preschool 50% 19 28 Similar Community Engagement Opportunities to participate in social events and activities 86% 4 32 Higher Neighborliness of Boulder 64% 14 27 Similar Openness and acceptance of the community toward people of diverse backgrounds 59% 22 36 Similar Opportunities to participate in community matters 76% 9 32 Similar Opportunities to volunteer 90% 3 31 Similar Table 79: Governance General Percent positive Rank Number of communities in comparison Comparison to benchmark Services provided by the City of Boulder 84% 14 46 Similar Overall customer service by Boulder employees (police, receptionists, planners, etc.) 83% 12 38 Similar Value of services for the taxes paid to Boulder 64% 9 42 Similar Overall direction that Boulder is taking 46% 30 35 Similar Job Boulder government does at welcoming citizen involvement 55% 20 36 Similar Overall confidence in Boulder government 48% 19 27 Similar Generally acting in the best interest of the community 50% 19 26 Similar Being honest 56% 16 25 Similar Treating all residents fairly 47% 19 26 Similar Services provided by the Federal Government 48% 7 31 Similar Table 80: Governance by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Police/Sheriff services 83% 13 45 Similar Fire services 97% 7 40 Similar Ambulance or emergency medical services 91% 14 33 Similar Crime prevention 75% 12 39 Similar Fire prevention and education 87% 9 33 Similar Animal control 74% 12 35 Similar Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 80% 2 32 Similar Mobility Traffic enforcement 58% 27 42 Similar Street repair 47% 14 40 Similar Street cleaning 67% 12 34 Similar Street lighting 70% 9 35 Similar Snow removal 54% 20 30 Similar Sidewalk maintenance 62% 10 41 Similar Traffic signal timing 52% 15 35 Similar Bus or transit services 82% 1 29 Higher The National Citizen Survey™ 34 Percent positive Rank Number of communities in comparison Comparison to benchmark Natural Environment Garbage collection 91% 11 43 Similar Recycling 92% 1 42 Higher Yard waste pick-up 81% 13 38 Similar Drinking water 87% 5 35 Higher Preservation of natural areas such as open space, farmlands and greenbelts 88% 1 31 Much higher Boulder open space 94% 1 26 Much higher Built Environment Storm drainage 76% 10 39 Similar Sewer services 88% 8 34 Similar Power (electric and/or gas) utility 83% 8 24 Similar Utility billing 82% 3 22 Similar Land use, planning and zoning 52% 12 33 Similar Code enforcement (weeds, abandoned buildings, etc.) 56% 14 41 Similar Cable television 52% 13 26 Similar Economy Economic development 65% 9 33 Similar Recreation and Wellness City parks 95% 2 35 Higher Recreation programs or classes 92% 1 35 Higher Recreation centers or facilities 92% 1 35 Higher Health services 83% 7 24 Similar Education and Enrichment City-sponsored special events 82% 6 26 Similar Public library services 94% 7 38 Similar Community Engagement Public information services 79% 8 30 Similar Table 81: Participation General Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 64% 20 34 Similar Recommend living in Boulder to someone who asks 81% 23 32 Similar Remain in Boulder for the next five years 78% 22 32 Similar Contacted Boulder (in-person, phone, email or web) for help or information 43% 17 34 Similar Table 82: Participation by Facet Percent positive Rank Number of communities in comparison Comparison to benchmark Safety Stocked supplies in preparation for an emergency 19% 22 23 Lower Did NOT report a crime to the police 85% 4 26 Similar Household member was NOT a victim of a crime 93% 4 31 Similar Mobility Used bus, rail, subway or other public transportation instead of driving 74% 4 25 Much higher Carpooled with other adults or children instead of driving alone 68% 1 25 Much higher Walked or biked instead of driving 91% 1 27 Much higher Natural Environment Made efforts to conserve water 83% 8 24 Similar Made efforts to make your home more energy efficient 74% 13 24 Similar Recycle at home 98% 2 31 Higher Built Environment Did NOT observe a code violation or other hazard in Boulder 61% 8 25 Similar NOT experiencing housing costs stress 55% 32 32 Lower The National Citizen Survey™ 35 Percent positive Rank Number of communities in comparison Comparison to benchmark Economy Purchase goods or services from a business located in Boulder 99% 4 26 Similar Economy will have positive impact on income 33% 5 30 Similar Work inside boundaries of Boulder 70% 2 26 Higher Recreation and Wellness Used Boulder recreation centers or their services 63% 13 31 Similar Visited a neighborhood park or City park 96% 1 32 Higher Eat at least 5 portions of fruits and vegetables a day 91% 1 24 Similar Participate in moderate or vigorous physical activity 95% 1 25 Higher In very good to excellent health 81% 1 24 Similar Education and Enrichment Used Boulder public libraries or their services 69% 13 29 Similar Participated in religious or spiritual activities in Boulder 33% 23 23 Lower Attended City-sponsored event 72% 1 26 Higher Community Engagement Campaigned or advocated for an issue, cause or candidate 34% 5 22 Similar Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion 18% 10 24 Similar Volunteered your time to some group/activity in Boulder 52% 10 31 Similar Participated in a club 38% 9 27 Similar Talked to or visited with your immediate neighbors 90% 12 25 Similar Done a favor for a neighbor 76% 17 24 Similar Attended a local public meeting 25% 5 31 Similar Watched (online or on television) a local public meeting 21% 24 31 Similar Read or watch local news (via television, paper, computer, etc.) 78% 23 26 Similar Vote in local elections 88% 7 31 Similar Communities included in University Communities with Populations from 50,000 to 150,000 comparisons The communities included in Boulder’s university communities comparisons are listed along with their population according to the 2010 Census. Ames city, IA ........................................................... 58,965 Ann Arbor city, MI ................................................... 113,934 Asheville city, NC ..................................................... 83,393 Auburn city, AL ........................................................ 53,380 Bellingham city, WA ................................................. 80,885 Billings city, MT ....................................................... 104,170 Bloomington city, IN ................................................ 80,405 Boulder city, CO ....................................................... 97,385 Bowling Green city, KY ............................................. 58,067 Brookline CDP, MA ................................................... 58,732 Cambridge city, MA ................................................. 105,162 Casper city, WY ....................................................... 55,316 Cedar Rapids city, IA ............................................... 126,326 Chapel Hill town, NC ................................................ 57,233 Clearwater city, FL .................................................. 107,685 Columbia city, SC .................................................... 129,272 Concord city, CA ..................................................... 122,067 Corvallis city, OR ...................................................... 54,462 Davenport city, IA .................................................... 99,685 Dayton city, OH ...................................................... 141,527 Denton city, TX ....................................................... 113,383 Dothan city, AL ........................................................ 65,496 Duluth city, MN ........................................................ 86,265 Eagan city, MN ........................................................ 64,206 Eau Claire city, WI ................................................... 65,883 Edmond city, OK ...................................................... 81,405 Farmington Hills city, MI ........................................... 79,740 Fort Collins city, CO ................................................. 143,986 Fort Smith city, AR ................................................... 86,209 Franklin city, TN ....................................................... 62,487 Greenville city, NC .................................................... 84,554 Hayward city, CA .................................................... 144,186 High Point city, NC .................................................. 104,371 Iowa City city, IA ..................................................... 67,862 Johnson City city, TN................................................ 63,152 Kalamazoo city, MI ................................................... 74,262 Kansas City city, KS ................................................. 145,786 La Mesa city, CA ...................................................... 57,065 Lansing city, MI ...................................................... 114,297 Las Cruces city, NM .................................................. 97,618 Lawrence city, KS..................................................... 87,643 Livermore city, CA .................................................... 80,968 The National Citizen Survey™ 36 Lynchburg city, VA ................................................... 75,568 Miami Beach city, FL ................................................ 87,779 Naperville city, IL .................................................... 141,853 Oak Park village, IL .................................................. 51,878 Pasadena city, CA ................................................... 137,122 Peoria city, IL ......................................................... 115,007 Pocatello city, ID ...................................................... 54,255 Rochester Hills city, MI ............................................. 70,995 Rock Hill city, SC ...................................................... 66,154 Rockville city, MD ..................................................... 61,209 Royal Oak city, MI .................................................... 57,236 San Rafael city, CA ................................................... 57,713 Santa Monica city, CA ............................................... 89,736 Skokie village, IL ...................................................... 64,784 Walnut Creek city, CA ............................................... 64,173 Wilmington city, NC ................................................. 106,476 The National Citizen Survey™ 37 Appendix C: Detailed Survey Methods The National Citizen Survey (The NCS™), conducted by National Research Center, Inc., was developed to provide communities an accurate, affordable and easy way to assess and interpret resident opinion about important local topics. Standardization of common questions and survey methods provide the rigor to assure valid results, and each community has enough flexibility to construct a customized version of The NCS. Results offer insight into residents’ perspectives about the community as a whole, including local amenities, services, public trust, resident participation and other aspects of the community in order to support budgeting, land use and strategic planning and communication with residents. Resident demographic characteristics permit comparison to the Census as well as comparison of results for different subgroups of residents. The City of Boulder funded this research. Please contact Jean Gatza of the City of Boulder at gatzaj@bouldercolorado.gov if you have any questions about the survey. Survey Validity The question of survey validity has two parts: 1) how can a community be confident that the results from those who completed the questionnaire are representative of the results that would have been obtained had the survey been administered to the entire population? and 2) how closely do the perspectives recorded on the survey reflect what residents really believe or do? To answer the first question, the best survey research practices were used for the resources spent to ensure that the results from the survey respondents reflect the opinions of residents in the entire community. These practices include:  Using a mail-out/mail-back methodology, which typically gets a higher response rate than phone for the same dollars spent. A higher response rate lessens the worry that those who did not respond are different than those who did respond.  Selecting households at random within the community to receive the survey to ensure that the households selected to receive the survey are representative of the larger community.  Over-sampling multi-family housing units to improve response from hard-to-reach, lower income or younger apartment dwellers.  Selecting the respondent within the household using an unbiased sampling procedure; in this case, the “birthday method.” The cover letter included an instruction requesting that the respondent in the household be the adult (18 years old or older) who most recently had a birthday, irrespective of year of birth.  Contacting potential respondents three times to encourage response from people who may have different opinions or habits than those who would respond with only a single prompt.  Inviting response in a compelling manner (using appropriate letterhead/logos and a signature of a visible leader) to appeal to recipients’ sense of civic responsibility.  Providing a pre-addressed, postage-paid return envelope.  Offering the survey in Spanish or other language when requested by a given community.  Weighting the results to reflect the demographics of the population. The answer to the second question about how closely the perspectives recorded on the survey reflect what residents really believe or do is more complex. Resident responses to surveys are influenced by a variety of factors. For questions about service quality, residents ’ expectations for service quality play a role as well as the “objective” quality of the service provided, the way the resident perceives the entire community (that is, the context in which the service is provided), the scale on which the resident is asked to record his or her opinion and, of course, the opinion, itself, that a resident holds about the service. Similarly a resident ’s report of certain behaviors is colored by what he or she believes is the socially desirable response (e.g., reporting tolerant behaviors toward “oppressed groups,” likelihood of voting for a tax increase for services to poor people, use of alternative modes of travel to work besides the single occupancy vehicle), his or her memory of the actual behavior (if it is not a question speculating about future actions, like a vote), his or her confidence that he or she can be honest without suffering any negative consequences (thus the need for anonymity) as well as the actual behavior itself. How closely survey results come to recording the way a person really feels or behaves often is measured by the coincidence of reported behavior with observed current behavior (e.g., driving habits), reported intentions to behave with observed future behavior (e.g., voting choices) or reported opinions about current community quality The National Citizen Survey™ 38 with objective characteristics of the community (e.g., feelings of safety correlated with rates of crime). There is a body of scientific literature that has investigated the relationship between reported behaviors and actual behaviors. Well-conducted surveys, by and large, do capture true respondent behaviors or intentions to act with great accuracy. Predictions of voting outcomes tend to be quite accurate using survey research, as do reported behaviors that are not about highly sensitive issues (e.g., family abuse or other illegal or morally sanctioned activities). For self-reports about highly sensitive issues, statistical adjustments can be made to correct for the respondents’ tendency to report what they think the “correct” response should be. Research on the correlation of resident opinion about service quality and “objective” ratings of service quality vary, with some showing stronger relationships than others. NRC’s own research has demonstrated that residents who report the lowest ratings of street repair live in communities with objectively worse street conditions than those who report high ratings of street repair (based on road quality, delay in street repair, number of road repair employees). Similarly, the lowest rated fire services appear to be “objectively” worse than the highest rated fire services (expenditures per capita, response time, “professional” status of firefighters, breadth of services and training provided). Resident opinion commonly reflects objective performance data but is an important measure on its own. NRC principals have written, “If you collect trash three times a day but residents think that your trash haul is lousy, you still have a problem.” Survey Sampling “Sampling” refers to the method by which households were chosen to receive the survey. All households within the City of Boulder were eligible to participate in the survey. A list of all households within the zip codes serving Boulder was purchased based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Boulder households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file (updated on a quarterly basis) and addresses located outside of the City of Boulder boundaries were removed from consideration. Each address identified as being within City boundaries was further identified as being within one of 10 geographic sub areas of Boulder. To choose the 6,000 survey recipients, a systematic sampling method was applied to the list of households previously screened for geographic location. Systematic sampling is a procedure whereby a complete list of all possible households is culled, selecting every Nth one, giving each eligible household a known probability of selection, until the appropriate number of households is selected. Multi-family housing units were over sampled as residents of this type of housing typically respond at lower rates to surveys than do those in single-family housing units. Figure 1 displays a map of the 3,000 households selected to receive the survey via mail with options to complete the survey by mail or by online. Figure 2 shows a map of the 3,000 households selected to receive mailed invitations to complete the survey online. In general, because of the random sampling techniques used, the displayed sampling density will closely mirror the overall housing unit density (which may be different from the population density). While the theory of probability assumes no bias in selection, there may be some minor variations in practice (meaning, an area with only 15% of the housing units might be sampled at an actual rate that is slightly above or below that). An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the cover letter accompanying the questionnaire. The National Citizen Survey™ 39 Figure 1: Location of Mailed Survey Recipients (option to complete the survey via mail or online) The National Citizen Survey™ 40 Figure 2: Location of Web-Only Survey Recipients (mailed invitations to complete the survey online) The National Citizen Survey™ 41 Survey Administration and Response Selected households received three mailings, one week apart, beginning on September 6, 2016. For the 3,000 households that were selected to receive the surveys via mail with mail or web options for completion; the first mailing was a prenotification postcard announcing the upcoming survey. The next mailing contained a letter from the Mayor inviting the household to participate, a questionnaire and a postage-paid return envelope. The final mailing contained a reminder letter, another survey and a postage-paid return envelope. The second cover letter asked those who had not completed the survey to do so and those who had already done so to refrain from turning in another survey. The remaining 3,000 households had the option to complete the survey online only. Their mailed invitations were sent on the same schedule as the 3,000 households that had the option to complete the survey via mail or web. The first mailing was a postcard announcing the upcoming survey, the next mailing contained a letter from the Mayor and the final mailing was another postcard. All mailings for the web-only sample contained the web link. All mailings also contained 6-digit codes for the survey recipients to enter online to prevent any duplicate responses. About 5% of the 6,000 surveys mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 5,679 households that received the survey, 1,426 completed the survey, providing an overall response rate of 25%. Responses were tracked by area; response rates by geographic area ranged from 14% to 33%. The following table shows the overall response rates by geographic area; combining both the mailed and online scientific surveys. The overall response rate for the mailed survey was 28% and the overall response rate for the online only survey was 23%. Table 83: Survey Response Rates by Geographic Area Number mailed Undeliverable Eligible Returned Response rate Central Boulder North 1080 75 1,005 257 26% Central Boulder South 482 18 464 86 19% Colorado University 320 12 308 42 14% Crossroads 569 31 538 95 18% East Boulder 252 14 238 57 24% Gunbarrel 608 15 593 146 25% North Boulder 623 15 608 173 28% Palo Park 166 0 166 55 33% South Boulder 727 17 710 233 33% Southeast Boulder 1173 124 1,049 282 27% Overall 6,000 321 5,679 1,426 25% Confidence Intervals It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions.1 The margin of error for the City of Boulder survey is no greater than plus or minus three percentage points around any given percent reported for the entire sample (1,426 completed surveys). For subgroups of responses, the margin of error increases because the sample size for the subgroup is smaller. For subgroups of approximately 100 respondents, the margin of error is plus or minus 10 percentage points. 1 A 95% confidence interval indicates that for every 100 random samples of this many residents, 95 of the confidence intervals created will include the “true” population response. This theory is applied in practice to mean that the “true” perspective of the target population lies within the confidence interval created for a single survey. For example, if 75% of residents rate a service as “excellent” or “good,” then the 4% margin of error (for the 95% confidence interval) indicates that the range of likely responses for the entire community is between 71% and 79%. This source of uncertainty is called sampling error. In addition to sampling error, other sources of error may affect any survey, including the non-response of residents with opinions different from survey responders. Though standardized on The NCS, on other surveys, differences in question wording, order, translation and data entry, as examples, can lead to somewhat varying results. The National Citizen Survey™ 42 Survey Processing (Data Entry) Upon receipt, completed surveys were assigned a unique identification number. Additionally, each survey was reviewed and “cleaned” as necessary. For example, a question may have asked a respondent to pick two items out of a list of five, but the respondent checked three; in this case, NRC would use protocols to randomly choose two of the three selected items for inclusion in the dataset. All surveys then were entered twice into an electronic dataset; any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Survey Data Weighting The demographic characteristics of the survey sample were compared to those found in the 2010 Census and American Community Survey estimates for adults in the City of Boulder. The primary objective of weighting survey data is to make the survey sample reflective of the larger population of the community. The characteristics used for weighting were housing tenure, housing unit type and sex and age. The results of the weighting scheme are presented in the following table. Table 84: Boulder, CO 2016 Weighting Table Characteristic Population Norm Unweighted Data Weighted Data Housing Rent home 52% 30% 51% Own home 48% 70% 49% Detached unit 46% 55% 47% Attached unit 54% 45% 53% Race and Ethnicity White 89% 90% 87% Not white 11% 10% 13% Not Hispanic 93% 96% 95% Hispanic 7% 4% 5% Sex and Age Female 48% 53% 48% Male 52% 47% 52% 18-34 years of age 49% 18% 48% 35-54 years of age 28% 31% 28% 55+ years of age 23% 51% 23% Females 18-34 22% 9% 22% Females 35-54 14% 16% 14% Females 55+ 12% 28% 12% Males 18-34 27% 9% 11% Males 35-54 14% 14% 20% Males 55+ 11% 23% 18% Area Central Boulder North 17% 18% 18% Central Boulder South 8% 6% 7% Colorado University 4% 3% 5% Crossroads 8% 7% 8% East Boulder 4% 4% 4% Gunbarrel 11% 10% 9% North Boulder 12% 12% 9% Palo Park 3% 4% 3% South Boulder 14% 16% 16% Southeast Boulder 18% 20% 20% The National Citizen Survey™ 43 Survey Data Analysis and Reporting The survey dataset was analyzed using the Statistical Package for the Social Sciences (SPSS). For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “very safe” and “somewhat safe,” “essential” and “very important,” etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in Appendix A. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. The National Citizen Survey™ 44 Appendix D: Survey Materials Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Your survey will arrive in a few days. Thank you for helping create a better City! Sincerely, Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. Su encuesta le llegará dentro de pocos días. ¡Gracias por ayudar a crear una Boulder mejor! Atentamente, Suzanne Jones Mayor/Alcalde Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 CITY OF BOULDER OFFICE OF THE CITY COUNCIL Mayor Suzanne Jones Mayor ProTem Mary Young Council Members: Matt Appelbaum, Aaron Brockett, Jan Burton, Lisa Morzel, Andrew Shoemaker, Sam Weaver, Bob Yates P.O. Box 791 ∙ Boulder, Colorado 80306-0791 ∙ www.bouldercolorado.gov ∙ (303) 441-3002 ∙ Fax (303) 441-4478 September 2016 Dear City of Boulder Resident: Please help us shape the future of Boulder! You have been selected at random to participate in the 2016 Boulder Community Survey. Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Boulder make decisions that affect our City. A few things to remember:  Your responses are completely anonymous.  In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey.  You can complete the survey online. Just go to: www.n-r-c.com/survey/boulderncs.htm and enter your unique password. Your password can be found in the upper right- hand corner of this page. If you have any questions about the survey please call 303-441-4907. Thank you for your time and participation! Sincerely, Estimado Residente de la Ciudad de Boulder: ¡Por favor ayúdenos a moldear el futuro de Boulder! Usted ha sido seleccionado al azar para participar en la Encuesta de Ciudadanos de Boulder del 2016. Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiría completar la encuesta en español, por favor siga las instrucciones abajo para acceder a la encuesta en español por medio de la red. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Boulder tomar decisiones que afectarán a nuestra ciudad. Algunas cosas para recordar:  Sus respuestas son completamente anónimas.  Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta.  También puede completar la encuesta en español en línea. Visite: www.n-r-c.com/survey/boulderncs.htm e ingrese su contraseña única. Puede se encuentra la contraseña en la esquina derecho superior de esta página. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta por favor llame al 303-441 -4907. ¡Gracias por su tiempo y participación! Atentamente, Suzanne Jones Mayor CITY OF BOULDER OFFICE OF THE CITY COUNCIL Mayor Suzanne Jones Mayor ProTem Mary Young Council Members: Matt Appelbaum, Aaron Brockett, Jan Burton, Lisa Morzel, Andrew Shoemaker, Sam Weaver, Bob Yates P.O. Box 791 ∙ Boulder, Colorado 80306-0791 ∙ www.bouldercolorado.gov ∙ (303) 441-3002 ∙ Fax (303) 441-4478 September 2016 Dear City of Boulder Resident: Here’s a second chance if you haven’t already responded to the 2016 Boulder Community Survey! (If you completed it and sent it back, we thank you for your time and ask you to recycle this survey. Please do not respond twice.) Please help us shape the future of Boulder! You have been selected at random to participate in the 2016 Boulder Community Survey. Please take a few minutes to fill out the enclosed survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Boulder make decisions that affect our City. A few things to remember:  Your responses are completely anonymous.  In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey.  You can complete the survey online. Just go to: www.n-r-c.com/survey/boulderncs.htm and enter your unique password. Your password can be found in the upper right- hand corner of this page. If you have any questions about the survey please call 303-441-4907. Thank you for your time and participation! Sincerely, Estimado Residente de la Ciudad de Boulder: ¡Aquí tiene una segunda oportunidad si usted aún no ha respondido a la Encuesta de Ciudadanos de Boulder del 2016! (Si usted la completó y la devolvió, le damos las gracias por su tiempo y le pedimos que recicle esta encuesta. Por favor no responda dos veces.) ¡Por favor ayúdenos a moldear el futuro de Boulder! Usted ha sido seleccionado al azar para participar en la Encuesta de Ciudadanos de Boulder del 2016. Por favor tome unos minutos para completar la encuesta adjunta; si usted preferiría completar la encuesta en español, por favor siga las instrucciones abajo para acceder a la encuesta en español por medio de la red. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Boulder tomar decisiones que afectarán a nuestra ciudad. Algunas cosas para recordar:  Sus respuestas son completamente anónimas.  Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta.  También puede completar la encuesta en español en línea. Visite: www.n-r-c.com/survey/boulderncs.htm e ingrese su contraseña única. Puede se encuentra la contraseña en la esquina derecho superior de esta página. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta por favor llame al 303-441 -4907. ¡Gracias por su tiempo y participación! Atentamente, Suzanne Jones Mayor The City of Boulder 2016 Community Survey Page 1 of 5 Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a birthday. The adult’s year of birth does not matter. Please select the response (by circling the number or checking the box) that most closely represents your opinion for each question. Your responses are anonymous and will be reported in group form only. 1. Please rate each of the following aspects of quality of life in Boulder: Excellent Good Fair Poor Don’t know Boulder as a place to live ................................................................................... 1 2 3 4 5 Your neighborhood as a place to live................................................................. 1 2 3 4 5 Boulder as a place to raise children ................................................................... 1 2 3 4 5 Boulder as a place to work ................................................................................. 1 2 3 4 5 Boulder as a place to visit ................................................................................... 1 2 3 4 5 Boulder as a place to retire ................................................................................ 1 2 3 4 5 The overall quality of life in Boulder ................................................................. 1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don’t know Overall feeling of safety in Boulder .................................................................... 1 2 3 4 5 Overall ease of getting to the places you usually have to visit ............................ 1 2 3 4 5 Quality of overall natural environment in Boulder ............................................ 1 2 3 4 5 Overall “built environment” of Boulder (including overall design, buildings, parks and transportation systems) .................................................. 1 2 3 4 5 Health and wellness opportunities in Boulder ................................................... 1 2 3 4 5 Overall opportunities for education and enrichment......................................... 1 2 3 4 5 Overall economic health of Boulder .................................................................. 1 2 3 4 5 Sense of community ........................................................................................... 1 2 3 4 5 Overall image or reputation of Boulder ............................................................. 1 2 3 4 5 3. Please indicate how likely or unlikely you are to do each of the following: Very Somewhat Somewhat Very Don’t likely likely unlikely unlikely know Recommend living in Boulder to someone who asks .............................. 1 2 3 4 5 Remain in Boulder for the next five years .............................................. 1 2 3 4 5 4. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don’t safe safe nor unsafe unsafe unsafe know In your neighborhood during the day................................... 1 2 3 4 5 6 In Boulder’s downtown/commercial area during the day ............................................................ 1 2 3 4 5 6 5. Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don’t know Traffic flow on major streets .............................................................................. 1 2 3 4 5 Ease of public parking ........................................................................................ 1 2 3 4 5 Ease of travel by car in Boulder ......................................................................... 1 2 3 4 5 Ease of travel by public transportation in Boulder............................................. 1 2 3 4 5 Ease of travel by bicycle in Boulder ................................................................... 1 2 3 4 5 Ease of walking in Boulder ................................................................................. 1 2 3 4 5 Availability of paths and walking trails .............................................................. 1 2 3 4 5 Air quality .......................................................................................................... 1 2 3 4 5 Cleanliness of Boulder ....................................................................................... 1 2 3 4 5 Overall appearance of Boulder .......................................................................... 1 2 3 4 5 Public places where people want to spend time ................................................. 1 2 3 4 5 Variety of housing options ................................................................................. 1 2 3 4 5 Availability of affordable quality housing .......................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) .......... 1 2 3 4 5 Recreational opportunities ................................................................................. 1 2 3 4 5 Availability of affordable quality food ................................................................ 1 2 3 4 5 Availability of affordable quality health care ..................................................... 1 2 3 4 5 Availability of preventive health services ........................................................... 1 2 3 4 5 Availability of affordable quality mental health care ......................................... 1 2 3 4 5 Ability to start or grow a business ...................................................................... 1 2 3 4 5 The National Citizen Survey™ • © 2001-2016 National Research Center, Inc. Page 2 of 5 6. Please rate each of the following characteristics as they relate to Boulder as a whole: Excellent Good Fair Poor Don’t know Availability of affordable quality child care/preschool ...................................... 1 2 3 4 5 K-12 education .................................................................................................. 1 2 3 4 5 Adult educational opportunities ......................................................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities ...................................... 1 2 3 4 5 Opportunities to participate in religious or spiritual events and activities ......... 1 2 3 4 5 Employment opportunities ................................................................................ 1 2 3 4 5 Shopping opportunities ...................................................................................... 1 2 3 4 5 Cost of living in Boulder .................................................................................... 1 2 3 4 5 Overall quality of business and service establishments in Boulder ..................... 1 2 3 4 5 Vibrant downtown/commercial area ................................................................ 1 2 3 4 5 Overall quality of new development in Boulder ................................................ 1 2 3 4 5 Opportunities to participate in social events and activities ................................ 1 2 3 4 5 Opportunities to volunteer ................................................................................. 1 2 3 4 5 Opportunities to participate in community matters .......................................... 1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds ....................................................................................... 1 2 3 4 5 Neighborliness of residents in Boulder ............................................................... 1 2 3 4 5 7. Please indicate whether or not you have done each of the following in the last 12 months. No Yes Made efforts to conserve water ................................................................................................................................1 2 Made efforts to make your home more energy efficient ..........................................................................................1 2 Observed a code violation or other hazard in Boulder (weeds, abandoned buildings, etc.).....................................1 2 Household member was a victim of a crime in Boulder ..........................................................................................1 2 Reported a crime to the police in Boulder ...............................................................................................................1 2 Stocked supplies in preparation for an emergency ..................................................................................................1 2 Campaigned or advocated for an issue, cause or candidate ....................................................................................1 2 Contacted the City of Boulder (in-person, phone, email or web) for help or information .......................................1 2 Contacted Boulder elected officials (in-person, phone, email or web) to express your opinion ...............................1 2 Made efforts to reduce your energy consumption ...................................................................................................1 2 8. In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Boulder? 2 times a 2-4 times Once a month Not week or more a month or less at all Used Boulder recreation centers or their services .............................................................. 1 2 3 4 Visited a neighborhood park or City park ......................................................................... 1 2 3 4 Used Boulder public libraries or their services ................................................................... 1 2 3 4 Participated in religious or spiritual activities in Boulder ................................................... 1 2 3 4 Attended a City-sponsored event ....................................................................................... 1 2 3 4 Used bus, rail, subway or other public transportation instead of driving ........................... 1 2 3 4 Carpooled with other adults or children instead of driving alone ...................................... 1 2 3 4 Walked or biked instead of driving .................................................................................... 1 2 3 4 Volunteered your time to some group/activity in Boulder ................................................ 1 2 3 4 Participated in a club ......................................................................................................... 1 2 3 4 Talked to or visited with your immediate neighbors ......................................................... 1 2 3 4 Done a favor for a neighbor ............................................................................................... 1 2 3 4 Visited open space and mountain parks ............................................................................ 1 2 3 4 9. Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? 2 times a 2-4 times Once a month Not week or more a month or less at all Attended a local public meeting ........................................................................................ 1 2 3 4 Watched (online or on television) a local public meeting ................................................... 1 2 3 4 The City of Boulder 2016 Community Survey Page 3 of 5 10. Please rate the quality of each of the following services in Boulder: Excellent Good Fair Poor Don’t know Police/Sheriff services ........................................................................................ 1 2 3 4 5 Fire services ........................................................................................................ 1 2 3 4 5 Ambulance or emergency medical services ....................................................... 1 2 3 4 5 Crime prevention ............................................................................................... 1 2 3 4 5 Fire prevention and education ........................................................................... 1 2 3 4 5 Traffic enforcement ........................................................................................... 1 2 3 4 5 Street repair ....................................................................................................... 1 2 3 4 5 Street cleaning ................................................................................................... 1 2 3 4 5 Street lighting ..................................................................................................... 1 2 3 4 5 Snow removal .................................................................................................... 1 2 3 4 5 Sidewalk maintenance ....................................................................................... 1 2 3 4 5 Traffic signal timing ........................................................................................... 1 2 3 4 5 Bus or transit services ......................................................................................... 1 2 3 4 5 Garbage collection ............................................................................................. 1 2 3 4 5 Recycling ........................................................................................................... 1 2 3 4 5 Yard waste pick-up ............................................................................................ 1 2 3 4 5 Storm drainage .................................................................................................. 1 2 3 4 5 Drinking water ................................................................................................... 1 2 3 4 5 Sewer services .................................................................................................... 1 2 3 4 5 Power (electric and/or gas) utility ...................................................................... 1 2 3 4 5 Water utility billing ............................................................................................ 1 2 3 4 5 City parks ........................................................................................................... 1 2 3 4 5 Recreation programs or classes .......................................................................... 1 2 3 4 5 Recreation centers or facilities ........................................................................... 1 2 3 4 5 Land use, planning and zoning .......................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Animal control ................................................................................................... 1 2 3 4 5 Economic development ..................................................................................... 1 2 3 4 5 Health services ................................................................................................... 1 2 3 4 5 Public library services ........................................................................................ 1 2 3 4 5 Public information services ................................................................................ 1 2 3 4 5 Cable television .................................................................................................. 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ............................................. 1 2 3 4 5 Preservation of natural areas such as open space, farmlands and greenbelts ..... 1 2 3 4 5 Boulder open space ............................................................................................ 1 2 3 4 5 City-sponsored special events ............................................................................ 1 2 3 4 5 Overall customer service by Boulder employees (police, receptionists, planners, etc.) .............................................................................. 1 2 3 4 5 11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know The City of Boulder ........................................................................................... 1 2 3 4 5 The Federal Government .................................................................................. 1 2 3 4 5 12. Please rate the following categories of Boulder government performance: Excellent Good Fair Poor Don’t know The value of services for the taxes paid to Boulder ............................................ 1 2 3 4 5 The overall direction that Boulder is taking....................................................... 1 2 3 4 5 The job Boulder government does at welcoming citizen involvement .............. 1 2 3 4 5 Overall confidence in Boulder government ....................................................... 1 2 3 4 5 Generally acting in the best interest of the community ..................................... 1 2 3 4 5 Being honest ....................................................................................................... 1 2 3 4 5 Treating all residents fairly ................................................................................ 1 2 3 4 5 Gathering feedback from residents on new polices or projects .......................... 1 2 3 4 5 Conducting public processes .............................................................................. 1 2 3 4 5 The National Citizen Survey™ • © 2001-2016 National Research Center, Inc. Page 4 of 5 13. Please rate how important, if at all, you think it is for the Boulder community to focus on each of the following in the coming two years: Very Somewhat Not at all Essential important important important Overall feeling of safety in Boulder .................................................................................... 1 2 3 4 Overall ease of getting to the places you usually have to visit ............................................ 1 2 3 4 Quality of overall natural environment in Boulder ............................................................ 1 2 3 4 Overall “built environment” of Boulder (including overall design, buildings, parks and transportation systems) ................................................................. 1 2 3 4 Health and wellness opportunities in Boulder ................................................................... 1 2 3 4 Overall opportunities for education and enrichment ......................................................... 1 2 3 4 Overall economic health of Boulder .................................................................................. 1 2 3 4 Sense of community ........................................................................................................... 1 2 3 4 14. How likely, if at all, are you to use one of the following information channels to obtain information about community events such as City Council meetings, community meetings and upcoming events? Very Somewhat Not at all Don’t likely Likely likely likely know City of Boulder website (www.bouldercolorado.gov) .............................. 1 2 3 4 5 City of Boulder Facebook Page............................................................... 1 2 3 4 5 City of Boulder Twitter ........................................................................... 1 2 3 4 5 City of Boulder NextDoor neighborhood postings ................................. 1 2 3 4 5 City of Boulder online video (e.g., YouTube, Vimeo, webstreaming) .... 1 2 3 4 5 Boulder Daily Camera ................................................................................. 1 2 3 4 5 The Colorado Daily ..................................................................................... 1 2 3 4 5 BizWest (formerly Boulder County Business Report) ............................. 1 2 3 4 5 Inserts in the water utility bill.................................................................. 1 2 3 4 5 Mailings to your home address ............................................................... 1 2 3 4 5 Listservs (where you sign up to be part of a group receiving emails from the city) ............................................................................ 1 2 3 4 5 Community Newsletter ........................................................................... 1 2 3 4 5 Watch city meetings or events online through cable TV Channel 8 (including webstreaming, HD880 and BoulderChannel8.com) .......... 1 2 3 4 5 15. Please rate to what extent you agree or disagree with the following statements. Strongly Neither agree Strongly agree Agree nor disagree Disagree disagree I feel included in the Boulder community ............................................... 1 2 3 4 5 I inform myself about major issues in the City of Boulder ...................... 1 2 3 4 5 I take the initiative to share my views with elected officials or city staff .. 1 2 3 4 5 Boulder’s City Council implements policies that reflect the values of the Boulder community ................................................................... 1 2 3 4 5 The City of Boulder 2016 Community Survey Page 5 of 5 Our last questions are about you and your household. Again, all of your respon ses to this survey are completely anonymous and will be reported in group form only. D1. How often, if at all, do you do each of the following, considering all of the times you could? Never Rarely Sometimes Usually Always Recycle at home ............................................................................................. 1 2 3 4 5 Purchase goods or services from a business located in Boulder ...................... 1 2 3 4 5 Eat at least 5 portions of fruits and vegetables a day ...................................... 1 2 3 4 5 Participate in moderate or vigorous physical activity ..................................... 1 2 3 4 5 Read or watch local news (via television, paper, computer, etc.) ................... 1 2 3 4 5 Vote in local elections ..................................................................................... 1 2 3 4 5 D2. Would you say that in general your health is:  Excellent  Very good  Good  Fair  Poor D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:  Very positive  Somewhat positive  Neutral  Somewhat negative  Very negative D4. What is your employment status?  Working full time for pay  Working part time for pay  Unemployed, looking for paid work  Unemployed, not looking for paid work  Fully retired D5. Do you work inside the boundaries of Boulder?  Yes, outside the home  Yes, from home  No D6. How many years have you lived in Boulder?  Less than 2 years  11-20 years  2-5 years  More than 20 years  6-10 years D7. Which best describes the building you live in?  One family house detached from any other houses  Building with two or more homes (duplex, townhome, apartment or condominium)  Mobile home  Other D8. Is this house, apartment or mobile home...  Rented  Owned D9. About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners’ association (HOA) fees)?  Less than $300 per month  $300 to $599 per month  $600 to $999 per month  $1,000 to $1,499 per month  $1,500 to $2,499 per month  $2,500 or more per month D10. Do any children 17 or under live in your household?  No  Yes D11. Are you or any other members of your household aged 65 or older?  No  Yes D12. How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)  Less than $25,000  $25,000 to $49,999  $50,000 to $99,999  $100,000 to $149,999  $150,000 or more Please respond to both questions D13 and D14: D13. Are you Spanish, Hispanic or Latino?  No, not Spanish, Hispanic or Latino  Yes, I consider myself to be Spanish, Hispanic or Latino D14. What is your race? (Mark one or more races to indicate what race you consider yourself to be.)  American Indian or Alaskan Native  Asian, Asian Indian or Pacific Islander  Black or African American  White  Other D15. In which category is your age?  18-24 years  55-64 years  25-34 years  65-74 years  35-44 years  75 years or older  45-54 years D16. What is your sex?  Female  Male D17. Do you consider a cell phone or land line your primary telephone number?  Cell  Land line  Both Thank you for completing this survey. Please return the completed survey in the postage-paid envelope to: National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Dear Boulder Resident, It won’t take much of your time to make a big difference! Your household has been randomly selected to participate in a survey about your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you for helping create a better Boulder! Estimado Residente de Boulder, ¡No le tomará mucho de su tiempo para marcar una gran diferencia! Su hogar ha sido elegido al azar para participar en una encuesta sobre su comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Gracias por ayudar a crear una Boulder mejor! Suzanne Jones Mayor Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 CITY OF BOULDER OFFICE OF THE CITY COUNCIL Mayor Suzanne Jones Mayor ProTem Mary Young Council Members: Matt Appelbaum, Aaron Brockett, Jan Burton, Lisa Morzel, Andrew Shoemaker, Sam Weaver, Bob Yates P.O. Box 791 ∙ Boulder, Colorado 80306-0791 ∙ www.bouldercolorado.gov ∙ (303) 441-3002 ∙ Fax (303) 441-4478 September 2016 Dear City of Boulder Resident: Please help us shape the future of Boulder! You have been selected at random to participate in the 2016 Boulder Community Survey. Your participation in this survey is very important – especially since your household is one of only a small number of households being surveyed. Your feedback will help Boulder make decisions that affect our City. A few things to remember:  Your responses are completely anonymous.  In order to hear from a diverse group of residents, the adult 18 years or older in your household who most recently had a birthday should complete this survey.  Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found in the upper right- hand corner of this page. If you have any questions about the survey please call 303-441-4907. Thank you for your time and participation! Sincerely, Estimado Residente de la City de Boulder: ¡Por favor ayúdenos a moldear el futuro de Boulder! Usted ha sido seleccionado al azar para participar en la Encuesta de Ciudadanos de Boulder del 2016. Su participación en esta encuesta es muy importante – especialmente porque su hogar es uno de solamente un número pequeño de hogares que se están encuestando. Sus observaciones le ayudarán a Boulder tomar decisiones que afectarán a nuestro City. Algunas cosas para recordar:  Sus respuestas son completamente anónimas.  Para poder escuchar a un grupo diverso de residentes, el adulto de 18 años o más en su hogar que haya celebrado su cumpleaños más recientemente debe completar esta encuesta.  También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. Puede se encuentra la contraseña en la esquina derecho superior de esta página. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. Si tiene alguna pregunta sobre la encuesta por favor llame al 303-441-4907. ¡Gracias por su tiempo y participación! Atentamente, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2016 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2016 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2016 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2016 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2016 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2016 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Dear Boulder Resident, Just a reminder – if you have not yet completed Boulder’s 2016 Community Survey, please do so. Your participation in this survey is very important – your answers will help the Boulder City Council make decisions that affect your community. Please complete the survey online at: www.n-r-c.com/survey/boulder2016.htm and enter your unique password. Your password can be found above your address. Thank you very much! Estimado residente de la Ciudad de Boulder, Solamente un recordatorio – si usted aún no ha completado la Encuesta Ciudadana del 2016 de la Ciudad de Boulder, por favor hágalo. Su participación en esta encuesta es muy importante – sus respuestas le ayudarán al Consejo Municipal de Boulder para tomar decisiones que afectan nuestra comunidad. También puede completar la encuesta en línea en español en: www.n-r-c.com/survey/boulder2016.htm e ingrese su contraseña única. La contraseña se encuentra por encima de su dirección. Para la versión en español haga clic en “Español” en la esquina superior a mano derecha. ¡Muchas gracias!, Suzanne Jones Mayor Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO. 94 City of Boulder PO Box 791 Boulder, CO 80306 Presorted First Class Mail US Postage PAID Boulder, CO Permit NO.94 City of Boulder PO Box 791 Boulder, CO 80306