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SS Item 1 - Muni Court ppt for 6-22-23Boulder Municipal Court – BMC Homeless Navigators Quarterly Update June 15, 2023 1 Pre-Navigation: ID & assist people in need of services Self- Navigation COB Ambassadors Feet Forward, Court Navigators Navigation: Assessment (CE, VISPDAT) & Referral BSH Staff BTHERE Court Navigators* Pre-Housing Case Management: BSH Staff Self- Navigation, BTHERE Court Navigators* Post-Housing Case Management BSH Case Manager MHP Case Manager Court Navigators* Building Home Peers Lee Hill only: Onsite 24/7 Sheltered Unsheltered, Low/Moderate Acuity Unsheltered, High Acuity Standard Add-ons Intensive *Court navigators often work in tandem with HOT officers Contact Declined Client Engaged Outreach Contact Attempted Initial Needs Identified (CE) Outreach: Ambassadors BTHERE Court Navigators BHAP Focus Re-entry Others Coordinated Entry: BTHERE Relationship Trust Hardest to serve Multiple attempts needed Contact Declined Client Engaged Outreach Contact Attempted Initial Needs Identified (CE) Outreach: Ambassadors BTHERE Court Navigators Focus Re-entry BHAP Others Coordinated Entry: BTHERE Relationship Trust Hardest to serve Multiple attempts needed BTHERE Metric Court Navigators 419 Unique Individuals Contacted 245 1130 contacts Number of Contacts 948 court cases 30 screenings during outreach Coordinated Entry Screenings 20 referrals to CE completed 20 VISPDATs administered 44 Consider Diversion, Self Resolution Assist with Identified Service Needs Identify Temporary Housing Options Only if appropriate Identify support systems Bus ticket or other reunification BTHERE Case management to maintain relationship Refer to BSH for reserved bed Remain on the street Navigators, BHAP, Focus Navigators, BHAP, Focus Court; criminal justice appointments Physical & Mental Health Appointments Public Benefits Medicaid, SNAP BSH provides case management Shelter Consider Diversion, Self Resolution Assist with Identified Service Needs Identify Temporary Housing Options Only if appropriate Identify support systems Bus ticket or other reunification BTHERE Case management to maintain relationship Refer to BSH for reserved bed Remain on the street Navigators, BHAP, Focus Navigators, BHAP, Focus Court; criminal justice appointments Physical & Mental Health Appointments Public Benefits Medicaid, SNAP BSH provides case management Shelter Assistance with Service Needs BTHERE Service COURT Navigators 61 completed Applications for SNAP, MEDICAID, SSDI 112 completed 33 referrals Medical/Dental Appointments 34 completed 7 referrals Mental Health Appointments 33 completed NA Court dates, criminal justice system appointments 78 attended Gather & Generate Necessary Documents Add to Regional Housing Waitlist Encourage engagement with wellness services Skill-building videos Administer VISPDAT List ranked by VISPDAT Alternate Process for High Acuity Clients CourtMultiple Service Providers Multiple Service Providers -Disability Verif. -Homeless Verif. -Birth certificate -Soc Sec Card -State ID Must have five to be matched with housing Assist with Housing Readiness Encourage engagement with wellness services Skill-building videos* Administer VISPDAT List ranked by VISPDAT Alternate Process for High Acuity Clients CourtMultiple Service Providers Multiple Service Providers -Disability Verif. -Homeless Verif. -Birth certificate -Soc Sec Card -State ID Must have five to be matched with housing Add to Regional Housing Waitlist Gather & Generate Necessary Documents Assist with Housing Readiness Pre-Housing Tasks BTHERE Document or Service Provided Court Navigators 156 ID Documents – ID, SSC, Birth Certificate 235 NA Disability & Length of Time Homeless Verifications 55 NA Initiated Alternate Referral Process for Housing 4 See slide 11 Wellness services See slide 11 NA Housing readiness videos Production pending Housing Waitlist Matched to Housing Program Specific Barriers Identified Barriers Satisfactorily Addressed Voucher Briefing Housing Search Initiated Apartment Identified Apartment Application Submitted Application Evaluated Apartment Inspection (must pass) Sign Lease Move-In! Barriers not overcome Application Denied Housing Waitlist Matched to Housing Program Specific Barriers Identified Barriers Satisfactorily Addressed (Appeals Process) Voucher Briefing Housing Search Initiated Apartment Identified, Tour Completed Apartment Application Submitted Application Evaluated Apartment Inspection (must pass) Sign Lease Move-In! Barriers not overcome Application Denied Housing Tasks Task Time (including travel if applicable) Fill out housing & voucher application 1.5 – 2 hours Housing meeting with case manager 1.5 hours Appeals process (if needed)2-5 hours Voucher briefing 2.5-4 hours Apartment tour 1.5-2 hours Fill out apartment application (usually more than 1 per client)1.5 hours each Lease signing and move-in 2.5 hours Post -housing check-in (transitional and permanent housing)1.5 hours Regular Check-ins Skill Building Apartment InspectionsWellness Community Connections CHECK-INS DONE BY: Housing Case Manager 1x per week Court Navigator As needed BHAP Case Manager As needed HOT Officers As needed FOCUS Case Manager As needed Building Home Peers*** Regular Check-ins Skill Building Apartment InspectionsWellness Community Connections CHECK-INS DONE BY: Housing Case Manager 1x per week Court Navigator As needed BHAP Case Manager As needed HOT Officers As needed FOCUS Case Manager As needed Building Home Peers*** METRIC COMMUNITY COURT RESULTS (10/1/20 to 3/31/23) NAVIGATOR ONLY RESULTS (1/1/2019 to 12/31/2019) % cases alternate sentence completed 42%14% % cases with guilty plea & suspended fine 0%22% % cases with guilty plea & jail 16%19% % cases dismissed/past retention 32%42% % cases still open 10%2% *2019 data is for Camping only; 2020-2023 data is for Camping and Tents Prohibited Homeless System Map Austin, Texas Outreach & Early Engagement Engagement aka “Client Entry” Pre -Housing NOTE: Few parallels to Boulder Housing