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11.14.22 TAB Agenda 5 MicromobilityCITY OF BOULDER TRANSPORTATION ADVISORY BOARD AGENDA ITEM MEETING DATE: November 14, 2022 AGENDA ITEM: Staff briefing regarding Draft E-scooter Evaluation Report STAFF: Natalie Stiffler, Interim Director of Transportation and Mobility Valerie Watson, Transportation Planning Manager Dave “DK” Kemp, Senior Transportation Planner EXECUTIVE SUMMARY The City of Boulder’s shared micromobility program was developed following the direction of City Council on September 15, 2020, to include e-scooters into the program in a limited-service area east of 28th Street as a pilot phase to inform future program formalization and possible service area expansion; and to conduct a competitive Request for Proposals (RFP) process to select a vendor to provide shared micromobility services for the Boulder community. As a result of the RFP process, Lime (e-scooters) was selected to provide e-scooter services, which officially began on August 17, 2021. Lime has deployed 300 shared e-scooters in East Boulder and currently operates a “dockless” form of shared micromobility, which allows customers to locate and rent a device nearest to their location. During the pilot program timeframe (August 17, 2021—August 31, 2022), 115,000 trips were taken on e-scooters resulting in 117,700 miles traveled. An array of metrics were collected during the pilot that have been analyzed and interpreted in a draft evaluation report. The intent of this memo is to share the draft evaluation report’s key findings from the shared e-scooter one-year pilot program. The evaluation includes utilization statistics and public perceptions gleaned from city and Lime administered questionnaires. The purpose of this memo is to update TAB on the program operations to date and provide a concise background and history of the program to contextualize the evaluation effort and next steps for the program. Staff seeks input from members of the Transportation Advisory Board (TAB) regarding areas of opportunity and/or areas of concern. TAB’s feedback and key findings from the shared e-scooter evaluation will be used to inform the development of a permanent shared e-scooter component as part of the city’s shared micromobility program. 11.14.22 TAB Agenda 5 Micromobility Page 1 of 236 BACKGROUND The City of Boulder’s Shared Micromobility Program is comprised of shared electric bicycles (e- bikes) and shared electric scooters (e-scooters). Today, Bcycle is the selected provider for e- bikes and Lime is the selected provider for e-scooters. These providers operate under separate contractual agreements with the City of Boulder. Lime’s agreement is consistent with the shared e-scooter ordinance (Title 4- Chapter 34) and provides the general requirements for e-scooter operations, such as, licensing and fees, operator responsibilities, e-scooter standards, and the parking of e-scooters. The focus of this memorandum is on the shared e-scooter component of the Shared Micromobility program. At the September 15, 2020 City Council meeting, council provided direction to include shared e- scooter devices, along with shared, electric- assist bicycles, to comprise the city’s Shared Micromobility Program. Council added the requirement that shared e- scooters should only be offered east of 28th Street (figure 1) as a pilot for future council consideration to potentially expand the service area citywide. At the October 27, 2020 City Council Study Session, council supported staff’s recommendation to conduct a competitive Request for Proposal (RFP) process to receive and evaluate proposals from shared micromobility operators and to select an operator(s) to provide services for the Boulder community. Staff convened several community stakeholders to develop a vision for the Shared Micromobility Program goals, objectives, and scope of work. Stakeholders included members of the Transportation Advisory Board, CU Boulder, Boulder County, Boulder Chamber, Community Cycles, Shared Paths Boulder, Boulder Housing Partners, Boulder County’s Mobility for All program, Boulder Transportation Connections and Commuting Solutions. The City of Boulder’s goal for the Shared Micromobility Program is to: Provide community members safe, equitable and sustainable forms of transportation to improve quality of life, provide connections to transit and key destinations; and replace motor vehicle trips to reduce traffic congestion and transportation-related greenhouse gas emissions. To advance this goal, the following Shared Micromobility Program (SMP) objectives and performance measures were identified through the RFP development process (Figure 2). Findings from the evaluation report will inform near-term program decision making points to achieve optimization. Figure 1 - East Boulder Pilot Program Service Area 11.14.22 TAB Agenda 5 Micromobility Page 2 of 236 SMP Objectives Baseline 2023 Performance Measure 1) Build upon the success of Boulder’s previous bike share program 2020 – 110,000 trips 440,000 trips 2) Expand the quantity of available shared e-bikes and e-scooters by 2023 2020 – 300 bikes 500-700 devices (e-bikes and e-scooters) in service 3) Demonstrates on-going safety improvements for users of shared devices Establish baseline number of severe crash reports in 2021-2022 Compare number of severe crashes in 2023 to 2022 – 0 is the goal. 4) Provides its services in an equitable manner by developing and promoting a program that is easily accessible and affordable for traditionally underserved community members. Establish baseline use in 2021-2022 Compare use in 2023 to 2022 5) Expand city-wide accessibility to shared micromobility devices 2020 – 45 B-Cycle docking stations Compare 2023 accessibility (areas of Boulder served) to 2020 Figure 2 – Shared Micromobility Program (SMP) Objectives and Performance Measures (2020) Staff concluded the RFP process following the proposal review and interview process and selected two vendors to provide shared micromobility services: • Neutron Holdings, Inc. DBA Lime - Formerly Lime Bike, Lime is a transportation company based in San Francisco, USA. It runs electric scooters, electric bikes, normal pedal bikes, electric mopeds, and car sharing systems in various cities around the world. Lime is currently authorized to operate electric e-scooters in a limited-service area in Boulder (east of 28th Street) per council direction. An operating agreement between the City of Boulder and Lime was finalized in August 2021 and is valid for a period of one year with an option to extend up to four additional years. An instrumental component of these agreements is the city collection of revenue from Lime through an annual license fee and a per ride fee of fifteen cents ($0.15). These fees are returned to the city’s Shared Micromobility Program to pay for expenses related to the signing, striping, and marking of roadways, educational and promotional outreach, equity programs, and if needed, staff time. The City of Boulder currently does not pay any subsidies to vendors to provide micromobility services. During the pilot program, the City of Boulder has assessed $20,550 in license and per trip fees. Evaluation Criteria Program evaluation strategies have been developed for Lime as part of the scope of work included in their agreement with the City of Boulder. 11.14.22 TAB Agenda 5 Micromobility Page 3 of 236 Vendors, along with key community stakeholders, participate in on-going meetings to discuss opportunities and challenges with the goal of continuous improvement and program optimization. Staff has actively monitored and has collected operational data on the performance of the Lime e-scooter component of the Shared Micromobility Program. A draft evaluation report (Attachment A) summarizes utilization data and community and stakeholder input. The key findings from the evaluation report will be used to inform future changes to the shared e-scooter programmatic operations, status, and service area within Boulder. ANALYSIS The summary of key findings below follows the order of the evaluation criteria as described in the draft evaluation report. Utilization • E-scooter utilization is prevalent throughout the entire pilot program area. The 30th Street corridor sees the highest volume of shared e-scooter travel representing an average of 25 daily trips along the corridor over the course of the pilot program period. • Trip start data indicates high e-scooter activity in four distinct areas of East Boulder: o Northeast Boulder- comprises high density residential neighborhoods, including five traditionally underserved communities o Central Boulder – 29th Street Mall shopping center (most common destination of all zones) o CU Boulder’s East Campus (experiences frequent travel between East Campus and Williams Village) o CU Boulder’s Williams Village (experiences frequent travel between Williams Village and edge of Main Campus along the east pilot boundary of 28th Street) • By the numbers: Measures – August 2021—August 2022 Lime E-Scooters Number of trips 115,000 Total distance traveled (miles) 117,700 Average trips per device per day 1.5 Average trip duration (minutes) 11 Average trip distance (miles) 1 Approximate greenhouse gas savings (pounds) 26,058 Number of reported severe crashes 4 User Demographic and Trip Purpose • Lime has registered 40,000 unique users in the City of Boulder market • 88% of Lime’s customers live, work, or go to school in the City of Boulder 11.14.22 TAB Agenda 5 Micromobility Page 4 of 236 • 85% of trips originated in the city right-of-way. The remaining 15% originated on a CU Boulder property • 61% of Lime’s customers live in households earning less than the median income level • The average age of their customer is 31 years old and 25% of Lime riders are 36 or older • 37% of people use e-scooters for fun and recreation • 34% of people use e-scooters for shopping and running errands Mode Shift Analysis • Nearly half (47%) of the respondents to the city’s questionnaire reported that they would have taken a car if an e-scooter wasn’t available for their trip o Nearly 30% would have walked o 13% would have biked o 3.5% would have taken the bus Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter Lifespan • 26,058 pounds of CO2 were saved within the span of the pilot program timeframe. This is equivalent to consuming 1,330 gallons of gasoline or the carbon sequestration rate of 13 acres of U.S. forests in one year • It is estimated e-scooters have a lifespan of five years • 13 out of 300 e-scooter were decommissioned and recycled during the pilot program timeframe due to vandalism beyond repair or the e-scooter was submerged in water for a long period • Lime’s e-scooters are 96% recyclable • The Life Cycle Assessment of Lime’s e-scooter found an estimated greenhouse gas impact of 46.5grams of CO2 emissions (seven times less than a typical motor vehicle) Safety: Equipment, Technology, Reported Crashes, Travel Preferences, Parking Considerations • The durability of e-scooters has improved greatly over the past three years, including thicker steer tubes, larger wheel diameter, longer wheelbase, front and rear brakes, and front suspension • New user safety programs through the mobile app have been developed to improve safety, for example, “Training Ride” and a sobriety test • Boulder’s crash rate is .01% and a total of 17 shared e-scooter crashes were reported to the city and/or Lime during the pilot program o Four moderate to severe injury crashes were reported in which the victim was transported to the hospital via ambulance. Two of those crashes occurred in the city right-of-way, the other two crashes occurred on CU Boulder property. One of the crashes involved a motor vehicle o The remaining 13 crashes were reported with minor injuries to the victims • 147 out of 343 respondents to the city’s questionnaire reported a preference to travel on sidewalks due to feeling unsafe in the street or in conventional bike lanes due to motor vehicle speeds and volume 11.14.22 TAB Agenda 5 Micromobility Page 5 of 236 • Improperly parked or fallen shared e-scooters present a significant mobility issue for people with disabilities • Mandatory, designated shared e-scooter parking has been proven to mitigate many issues associated with blocking sidewalks and multi-use paths where this has been implemented during the pilot on CU Boulder property Safety Education Outreach • The Shared Micromobility Program webpage offers information on the program and methods for community members to report issues directly to staff and to the shared micromobility vendors, including vendor and staff contacts and a link to the city’s Inquire Boulder reporting platform. Outreach through City of Boulder social media is frequently conducted to provide information pertaining to parking the devices responsibly, customer safety, including the use of helmets Addressing Racial Equity • Community members living in or near traditionally underserved communities have access to shared e-scooters due to requirements set forth in Lime’s operating agreement • 15% of total fleet must be allocated to these locations at all times • There were 8,170 trip starts stemming from the racial equity zone • Lime’s affordability program (Lime Access) has experienced low participation Transportation and Parks Maintenance Impacts • Transportation Maintenance staff have occasionally needed to remove individual e-scooters from right-of-way to perform their duties, such as, to remove snow from sidewalks and/or multi-use paths. • No negative impacts to Parks and Recreation Department maintenance practices have been reported. Community Feedback Summary Community feedback for the shared e-scooter program has been mixed. Many community members have shared that they are grateful for the e-scooters to help with daily errands and travel to work and school. They are also considered fun and convenient and provide an alternative to driving a car. People have also expressed frustration over the inability to travel west of 28th Street. Community members have also voiced concerns regarding the e-scooters being parked on sidewalks and on multi-use paths. Comments range from expressing a general annoyance of the e-scooters being seen everywhere, e-scooters laying down on the sidewalks and multi-use paths, and general safety concerns for the users of the devices and those who share space on the sidewalks and multiuse paths, especially people with disabilities. 11.14.22 TAB Agenda 5 Micromobility Page 6 of 236 Staff has presented the preliminary findings of the report to several community stakeholder organizations, as well as several boards and commissions. Staff has received some general feedback on the program which has helped to inform staff’s preliminary ideas to optimize programmatic operations. PROPOSED NEXT STEPS Staff has developed initial concepts to explore as we consider changes that improve utilization and program sustainability while reducing risk and conflicts with other users of Boulder’s transportation infrastructure. Staff is seeking feedback from TAB and council on these preliminary ideas, as well as other ideas that will optimize the program. Following TAB and Council input, staff will perform any modifications to the program in spring 2023. Possible next steps for program formalization in 2023 will relate to operational components of the program, including, but not limited to: Service Area Expansion • Expand service west of 28th Street making access to shared e-scooters city-wide o Employ geofencing to prohibit scooters in sensitive areas such as Pearl Street Mall. Specific areas will be defined in early 2023 based on feedback from TAB, Council and other stakeholders o Continue coordination with CU Boulder to determine appropriate expansion efforts on CU properties Mandatory, Designated Parking Zones • Explore transition of the shared e-scooter model from primarily a dockless system to a hybrid docked system by developing criteria to identify candidate areas for designated parking zones city-wide. Designated parking zones should consist of a combination of on-street and off-street parking facilities o Begin transition in current service area east of 28th Street o Coordinate with HOA’s and neighbors to determine appropriate designated parking area locations o Continue to allow dockless capability at major shopping centers and in Boulder Junction o Create mandatory e-scooter parking zones on the periphery of downtown Boulder and University Hill  Geofence restricted riding areas that mirror the current dismount zones for both areas  Investigate options to allow north-south travel on streets through downtown (7th – 19th Streets) Safety • Continue tracking shared e-scooter related crashes and continue coordination with Boulder Police Department and CU Boulder Police Department regarding the reporting of crash details and possible crash trends 11.14.22 TAB Agenda 5 Micromobility Page 7 of 236 • Eliminate impacts to people with disabilities due to improperly parked e-scooters on sidewalks and multi-use paths • Partner with shared micromobility venders and CU Boulder to create a culture of safety and courtesy on Boulder’s multi-use path system through signing, marking, and corresponding safety education efforts • Continue City of Boulder and CU Boulder safety education messaging through special events and social media campaigns • Reinforce and encourage helmet use including the distribution of free helmets to registered shared e-scooter riders Transportation Demand Management • Explore opportunities to extend TDM benefits to include a micromobility membership program to employees of general improvement districts (Downtown Boulder, University Hill, and Boulder Junction) o In the Downtown and University Hill, explore expanding TDM benefits to include both Lime and BCycle memberships to employees o In Boulder Junction, explore expanding TDM Access District to include Lime memberships to employees and residents. Boulder Junction’s TDM Access District currently provides BCycle memberships to all residents and employees. o Allow access to shared e-scooters past current hours of operation (6:00am-11:00 p.m.) for people who work in the service industry or whose work shifts extend beyond current hours of operation • Explore the concept of a “mobility card” that houses micromobility access, transit access, and other transportation options for users in one location • Explore Lime student membership program for CU Boulder and Naropa University • As workers continue to return to Boulder’s employment centers on East Walnut, East Airport Road and Flatirons Business Park, coordinate with Lime, BCycle, the Boulder Chamber/Boulder Transportation Connections to promote and encourage corporate micromobility membership programs for employees Policy and Accessibility • Revisit restrictions for riding shared e-scooters on sidewalks along specific corridors without high pedestrian volumes until on-street, protected facilities can be established • Continue to encourage the use of shared micromobility to community members living in traditionally underserved neighborhoods. Remove barriers to affordability programs. Coordinate with the City of Boulder Community Connectors-in-Residence program to optimize the program • Explore feasibility and test installation of e-scooter electrical charging infrastructure in which docked e-scooters can be charged in the field, thereby minimizing provider trips to replace batteries • Improve first and final mile mobility options and coordination between transit agencies and Lime Program Support • Create an expenditure plan for collected license and per trip fees to bolster the shared micromobility program in 2023 and beyond. Potential expenditure categories include: o expenses related to the signing, striping, and marking of roadways 11.14.22 TAB Agenda 5 Micromobility Page 8 of 236 o educational and promotional outreach o equity programs o staff time TAB ACTION REQUESTED Offer feedback on areas of opportunity and/or areas of concern, particularly regarding the draft evaluation report’s findings and proposed next steps outlined in this memorandum. TAB feedback will be synthesized with the findings of the shared e-scooter evaluation to inform formalization of the shared e-scooter component of the city’s shared micromobility program. The draft evaluation report will be finalized following TAB and Council input and other stakeholder feedback staff receives through the end of the year. ATTACHMENTS A: Draft E-scooter Evaluation Report B: East Boulder Pilot Program Service Area C: City of Boulder Questionnaire Results D: Lime Questionnaire Results E: Lime Global Utilization Survey F: Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 9 of 236 (Draft) Shared E-Scooter Evaluation Report 2022 Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 10 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 2 | Contents I.Executive Summary A.Summary of Key Findings II.Background B.Policy C.Micromobility Models D.Operational characteristics E.Evaluation Criteria III.Results and Findings of the Pilot Program A.Overall Trip Utilization B.User Demographics and Trip Purpose C.Mode Shift Analysis D.Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter Lifespan E.Safety Analysis: I.Equipment II.Technology III.Reported Crashes IV.Travel Preferences V.Parking Considerations F.Safety Education Outreach G.Addressing Racial Equity H.Parks and Transportation Maintenance VII.Proposed Next Steps VIII. Appendix A.East Boulder Pilot Program Service Area B.City of Boulder Questionnaire Results C.Lime Questionnaire Results D.Lime Global Utilization Survey E.Utilization Analysis (Sub-Areas) I.University of Colorado Boulder (East Campus, Williams Village) II.Employment Centers (Flatirons Business Park and East Walnut) III.Gunbarrel Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 11 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 3 | E-scooter Evaluation Report I. Executive Summary Mobility as a service, or shared micromobility, is a growing industry offering people a fun and sustainable means of travel through cities for both transportation and recreation purposes. Today’s shared micromobility programs typically consist of two types of vehicles- electric-assist bikes (e-bikes) and electric scooters (e-scooters). These vehicles are equipped with electric motors that make it easier and more convenient to move from origins to desired destinations. Shared micromobility programs are helping cities across the world by providing a means of transportation to help offset the impacts of motor vehicles on our transportation system including the traffic congestion and the reduction of harmful greenhouse gas emissions. The City of Boulder shares this goal as we strive toward providing transportation choices while in an environmentally responsible manner. In August 2021, the City of Boulder introduced a new pilot program to test the efficacy of shared e-scooters for a period of one year in a limited-service area east of 28th street. Throughout the pilot period, staff and community stakeholders have monitored and worked together to optimize the program. During the pilot period from August 17, 2021, through August 31, 2022, users took 115,000 e-scooter trips resulting in 117,700 miles traveled. This report details the results of the pilot program based on predetermined evaluation criteria and input gleaned from community members and stakeholders. This report also documents the efforts undertaken by the city and its e-scooter provider, Lime, to work toward a safe and successful program. Staff’s evaluation, based on utilization statistics and public input, offers a range of results and considerations for the future formalization of this component of Boulder’s Shared Micromobility program. While the e-scooter pilot program has introduced a new form of mobility and has demonstrated a mode shift from single occupancy vehicles, as well as a reduction of greenhouse gases, the program has also encountered challenges dealing primarily with the parking or storage of the devices within the pilot area and the impact on sidewalk and multi-use path users, particularly those with disabilities. This report explores several aspects of the program including overall utilization, user demographics and behavior, safety, sustainability, racial equity, and parking. It documents what is working well and what areas need improvement as the program moves into the formalization phase in the spring of 2023. Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 12 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 4 Summary of Key Findings The summary of key findings follows the order of the evaluation criteria as described in the evaluation report. Utilization • E-scooter utilization is prevalent throughout the entire pilot program area. The 30th Street corridor sees the highest volume of shared e-scooter travel representing an average of 25 daily trips along the corridor over the course of the pilot program period. • Trip start data indicates high e-scooter activity in four distinct areas of East Boulder: o Northeast Boulder- comprises high density residential neighborhoods, including five traditionally undeserved communities o Central Boulder – 29th Street Mall shopping center (most common destination of all zones) o CU Boulder’s East Campus (experiences frequent travel between East Campus and Williams Village) o CU Boulder’s Williams Village (experiences frequent travel between Williams Village and edge of Main Campus along the east pilot boundary of 28th Street) • By the numbers: Measures – August 2021—August 2022 Lime E-Scooters Number of trips 115,000 Total distance traveled (miles) 117,700 Average trips per device per day 1.5 Average trip duration (minutes) 11 Average trip distance (miles) 1 Approximate greenhouse gas savings (pounds) 26,058 Number of reported severe crashes 4 User Demographic and Trip Purpose • Lime has registered 40,000 unique users in the City of Boulder market • 88% of Lime’s customers live, work, or go to school in the City of Boulder • 85% of trips originated in the city right-of-way. The remaining 15% originated on a CU Boulder property • 61% of Lime’s customers live in households earning less than the median income level • The average age of their customer is 31 years old and 25% of Lime riders are 36 or older • 37% of people use e-scooters for fun and recreation • 34% of people use e-scooters for shopping and running errands Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 13 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 5 Mode Shift Analysis • Nearly half (47%) of the respondents to the city’s questionnaire reported that they would have taken a car if an e-scooter wasn’t available for their trip o Nearly 30% would have walked o 13% would have biked o 3.5% would have taken the bus Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter Lifespan • 26,058 pounds of CO2 were saved within the span of the pilot program timeframe. This is equivalent to consuming 1,330 gallons of gasoline or the carbon sequestration rate of 13 acres of U.S. forests in one year. • It is estimated e-scooters have a lifespan of five years • 13 out of 300 e-scooter were decommissioned and recycled during the pilot program timeframe due to vandalism beyond repair or the e-scooter was submerged in water for a long period • Lime’s e-scooters are 96% recyclable • The Life Cycle Assessment of Lime’s e-scooter found an estimated greenhouse gas impact of 46.5grams of CO2 emissions (seven times less than a typical motor vehicle). Safety: Equipment, Technology, Reported Crashes, Travel Preferen ces, Parking Considerations • The durability of e-scooters has improved greatly over the past three years, including thicker steer tubes, larger wheel diameter, longer wheelbase, front and rear brakes, and front suspension • New user safety programs through the mobile app have been developed to improve safety, for example, “Training Ride” and a sobriety test • Boulder’s crash rate is .01% and a total of 17 share e-scooter crashes were reported to the city and/or Lime during the pilot program o Four moderate to severe injury crashes were reported in which the victim was transported to the hospital via ambulance. Two of those crashes occurred in the city right-of-way, the other two crashes occurred on CU Boulder property. One of the crashes involved a motor vehicle o The remaining 13 crashes were reported with minor injuries to the victims • 147 out of 343 respondents to the city’s questionnaire reported a preference to travel on sidewalks due to feeling unsafe in the street or in conventional bike lanes due to motor vehicle speeds and volume • Improperly parked or fallen shared e-scooters present a significant mobility issue for people with disabilities Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 14 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 6 • Mandatory, designated shared e-scooter parking has been proven to mitigate many issues associated with blocking sidewalks and multi-use paths where this has been implemented during the pilot on CU Boulder property. Safety Education Outreach • The Shared Micromobility Program webpage offers information on the program and methods for community members to report issues directly to staff and to the shared micromobility vendors, including vendor and staff contacts and a link to the city’s Inquire Boulder reporting platform. Outreach through City of Boulder social media is frequently conducted to provide information pertaining to parking the devices responsibly, customer safety, including the use of helmets. Addressing Racial Equity • Community members living in or near traditionally underserved communities have access to shared e-scooters due to requirements set forth in Lime’s operating agreement. • 15% of total fleet must be allocated to these locations at all times • 9, 370 trips originated in the racial equity area, which generated over 12,180 e-scooter miles traveled. • Lime’s affordability program (Lime Access) has experienced low participation Transportation and Parks Maintenance Impacts • Transportation Maintenance staff have occasionally needed to remove individual e-scooters from right-of-way to perform their duties, such as, to remove snow from sidewalks and/or multi-use paths. • No negative impacts to Parks and Recreation Department maintenance practices have been reported. Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 15 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 7 II. Background The City of Boulder’s Shared Micromobility program was developed following the direction of City Council on September 15, 2020. City Council adopted Ordinance 8423, allowing the operation and regulation of shared electric scooters, but excluding use on open space land. Council requested that a dockless shared e-scooter program be restricted to East Boulder (east of 28th Street) for the first year of operations to evaluate the efficacy of the program and to ensure it was a good fit for Boulder before expanding city-wide. (Appendix A) The shared e -scooter ordinance (Title 4- Chapter 34) is included in the Boulder Revised Code (BRC) and provides the general requirements for e-scooter operations, such as, licensing and fees, operator responsibilities, e-scooter standards, and the parking of e-scooters. At the October 27, 2020 City Council Study Session, staff presented the initial structure of a new shared micromobility program, including a recommendation to proceed with a Request for Proposal (RFP) process to select a vendor(s) to provide shared micromobility services for the Boulder community. The November 17 Study Session Summary summarizes the subsequent steps taken to form a group of community stakeholders to developed a scope of work and conduct a competitive search through a request for proposal (RFP) process to select a vendor(s) to provide both shared e- bike and e-scooter services for the Boulder community. Community stakeholder organizations were convened to develop the RFP scope of work including, members of the Transportation Advisory Board, CU Boulder, Boulder County, Boulder Chamber, Community Cycles, Shared Paths Boulder, Boulder Housing Partners, Boulder County’s Mobility for All program, Boulder Transportation Connections and Commuting Solutions. As part of the development of the RFP, a specific goal and several objectives were identified for the city’s Shared Micromobility Program to help guide the program and track progress. The City of Boulder’s goal for the Shared Micromobility Program is to: Provide community members safe, equitable and sustainable forms of transportation to improve quality of life, provide connections to transit and key destinations; and replace motor vehicle trips to reduce traffic congestion and transportation-related greenhouse gas emissions. Figure 1- Deployed e-scooters on 30th Street Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 16 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 8 To work toward achieving this goal, the following objectives and corresponding performance measures were identified: SMP Objectives Baseline 2023 Performance Measure 1) Build upon the success of Boulder’s previous bike share program 2020 – 110,000 trips 440,000 trips 2) Expand the quantity of available shared e-bikes and e-scooters by 2023 2020 – 300 bikes 500-700 devices (e-bikes and e-scooters) in service 3) Demonstrates on-going safety improvements for users of shared devices Establish baseline number of severe crash reports in 2021-2022 Compare number of severe crashes in 2023 to 2022 – 0 is the goal. 4) Provides an equitable program that is easily accessible and affordable for traditionally underserved community members. Establish baseline use in 2021-2022 Compare use in 2023 to 2022 5) Expand city-wide accessibility to shared micromobility devices 2020 – 45 B-Cycle docking stations Compare 2023 accessibility (areas of Boulder served) to 2020 As a result of the RFP process, Neutron Holdings, Inc. DBA Lime was selected, and a service agreement comprised of the RFP scope of work and requirements contained within the shared e-scooter ordinance was signed between the City of Boulder and Lime in August 2021. The agreement can be renewed annually for four subsequent years following the first year of operations. CU Boulder established a separate operating agreement with Lime around the same time. Lime is a transportation company based in San Francisco, California. It runs electric scooters, electric bikes, normal pedal bikes, electric mopeds, and car sharing systems in various cities around the world. The pilot program was initiated August 17, 2021, and an initial 200 shared e-scooters were deployed in a limited-service area east of 28th Street. The service area map can be found in appendix A. Operator License and Fees The initial fee for a vendor’s license is $3,300 and $1,800 annually thereafter. The vendor also pays a $0.15 per trip fee. Funds generated are used by the city to support the program, such as, expenses related to administrative needs, safety signing and striping, equity programs, safety education outreach, and micromobility-related infrastructure. During the pilot period Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 17 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 9 timeframe (August 17, 2021 – August 31, 2022), $20,550 in fees have been assessed by the City of Boulder. Differentiating “Docked” and “Dockless” There are two primary types of shared micromobility operating systems: Docked and dockless. The docked system, which utilizes “docking stations,” consists of devices that can be borrowed or rented from an automated docking station using a smartphone app or RFID card and can be returned only to another docking station belonging to the same system. The dockless system does not require a docking station. With dockless systems, devices are free-floating and can be parked anywhere within a defined service area. Dockless devices are typically located and unlocked using a smartphone app and do not require a kiosk to rent the device. In Boulder, B-Cycle is an example of a docked system (figure 2) and Lime e-scooters is an example of a dockless system (figure 3). Both docked and dockless systems present benefits and tradeoffs; however, both systems work best in areas with a high density of people and with a high density of available devices or stations offering the respective devices: • Docked system: o Benefits - Provides predictability in terms of where devices can be rented and returned. Docked systems are organized and are not as susceptible to devices being knocked over, nor do docked devices block the public right-of-way. o Tradeoffs – Does not provide point to point transportation. An initial trip must be planned to retrieve the docked device, and occasionally, there may be no available docks at a station to return the device leaving the customer to find an alternative docking station and further from their destination. Point to point transportation is not as convenient. • Dockless system: o Benefits: Allows the customer to locate and rent a device nearest their location. Provides customer the convenience to ride the Figure 3 – Lime E-scooters Deployed at the 29th Street Mall Figure 2 – Boulder BCycle Docking Station Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 18 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 10 device to their precise destination and park virtually anywhere. o Tradeoffs: Devices are sometimes parked in a manner which blocks the public right-of-way and can impede the passage of pedestrians, cyclists, and people with disabilities. A dockless system can incorporate a hybrid approach and include specific geofenced zones, or corrals, where devices must be parked within a specific designated area. In this case, the devices may still be susceptible to being knocked over or moved by a third party unless the device is physically tethered to a fixed object (figure 4). Shared micromobility services typically consist of a mobile app that allows riders to locate, unlock, and pay for a vehicle. Operations include deployment of devices to specific locations daily within the service area, charging of device batteries, and routine maintenance inspection to ensure it is mechanically sound. These operational aspects are carried out by the vendor and its company employees, which is how Lime operates in Boulder. To utilize a shared e-scooter, Lime users are required to play a flat fee ($1.00) to unlock the device and an additional pay-per-minute charge ($0.29 per minute) is incurred while the device is in operation. The trip is officially ended by the user using the mobile app. Geofencing Geofencing is an implemented means of regulating where and at what speed shared e-scooters can travel in Boulder. Geofence technology can be described as a “a virtual geographic boundary,” defined by Global Position System (GPS) technology. GPS technology enables software to trigger a response when an e -scooter enters or leaves a particular area. The geographic boundary for the shared e-scooter pilot program is in East Boulder east of 28th Street, south of Jay Road and north of South Boulder Road (figure 5). Smaller boundaries within the larger service area can be created to restrict e-scooter access. Geofencing can also control where a shared e-scooter can be parked by applying mandatory, designated parking areas or zones. All shared e-scooters operating in Boulder are equipped with a speed governor that ensures the device will not travel more than 15 mph. The speed of a device can also Figure 4 – Example of a Lime designated parking area Figure 5 – Geofenced East Boulder Pilot Program Area Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 19 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 11 be programmed at reduced speeds at specified areas, such as, areas with high pedestrian volume. Demand-Based Cap A demand-based cap is a fleet control formula that governs how many shared e-scooters are deployed in the service area. This function is included in Lime’s operating agreement and helps to control the appropriate number of devices in the Boulder market. The City of Boulder seeks a utilization rate of two trips per day per device. If this rate can be achieved consistently for two weeks, Lime may increase its e-scooter fleet size by 20%. If this rate is not achieved in four weeks following the increase, Lime must retract 10% of its e-scooters. Since the initial deployment of 200 e- scooters, Lime has increased the fleet twice and now operates a total of 300 e-scooters in Boulder. This formula does not factor utilization in Boulder’s equity- focused zones (figure 6). Nationally, shared e-scooter utilization has been disproportionately low in known equity-focused areas despite the offering of affordability programs. If areas with lower utilization rates were included in the overall demand-based cap, this could have a significant impact on the larger program resulting inadequate supply of e-scooters to meet demand in the more active utilization areas. Lime is required to consistently deploy a minimum of 15% of its fleet to serve traditionally underserved neighborhoods in the pilot service area. Boulder’s equity-focused zones, neighborhood boundaries, affordability program, and utilization rates are further discussed later in this report. Deployment Zones Over 40 deployment zones are identified in the pilot service areas. These zones were coordinated with city staff to ensure shared e-scooter access was available at strategic locations with higher levels of activity and user potential. These locations include several neighborhoods, transit stops, parks, CU Boulder, city facilities, and shopping centers. Evaluation criteria Prior to the start of the e-scooter pilot program, several evaluation criteria were selected to study the program. The criteria were identified to track use patterns, demographics, safety, sustainability, and community input: Figure 6 – Racial Equity Zone in Pilot Program Area Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 20 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 12 Utilization Overall shared e-scooter utilization is tracked through a software program called Ride Report that displays aggregated data. This third-party platform enables staff to manage the program remotely and determine in real time, and at selected timeframe, what routes e-scooters are traveling, where trips are starting and ending, and how many e-scooters are available in the Boulder market. Ride Report also created an open data portal for the public viewing of Boulder’s data, as well as the micromobility data from other cities to draw comparisons. The open data portal is updated on a quarterly basis. As previously mentioned, all shared e-scooters are equipped with a GPS device, which sends each e-scooter’s location information to a cloud server at regular intervals. Through a software program called Mobility Data Specification (MDS), aggregate data is converted to a format that allows both Lime and City of Boulder staff to manage the program and routinely monitor the activity of all e-scooters in the East Boulder service area. Specifically, the Ride Report program helps staff track the utilization statistics overall and in specified locations. This data can also be tracked in real time, or in specified timeframes. User Demographics and Trip Purpose This criterion focuses on who uses shared e-scooters (age, gender, and income level) and for what reasons people choose to use shared e-scooters. Mode Shift Analysis Understanding how the use of shared e-scooters shift people’s transportation modes is of great interest, particularly shifted motor vehicle and active transportation trips, as this illuminates how e-scooter trips contribute to Boulder’s climate and mobility goals through reduction of greenhouse gas emissions. Environmental and Material Sustainability: Greenhouse Gas Savings & Lifespan As the City of Boulder strives to reduce single occupancy vehicle (SOV) trips, it’s important to understand whether shared e-scooters are contributing to a reduction of SOV trips and ultimately the reduction of greenhouse gas emissions. The lifespan of a shared e-scooter is also a sustainability consideration. Safety User safety is an important metric for the program. Safety criteria considered in this evaluation include: o Equipment – Examines materials and fabrication affecting the durability of e-scooter design and impacts to user safety Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 21 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 13 o Technology – Examines technology to improve travel safety either through geofencing technology or interface with mobile application o Reported Crashes – Examines the number of and types of e-scooter crashes that during the pilot program o Travel Preferences – Explores e-scooters user’s facility preferences and impact to theirs and others safety o Parking Considerations – Explores the impacts of e-scooter parking behaviors and impact on other sidewalk and multi-use path users. Community Member and Stakeholder Input Staff has garnered input from community members through a city-wide questionnaire (over 1000 responses), Inquire Boulder reports, and e-mail and phone correspondence. Lime has also administered a customer questionnaire (175 responses) and reported its findings to city staff (Appendices B & C). Over October and November 2022, staff has presented the preliminary findings and outcomes of the evaluation process to community stakeholders including the following organizations: • Downtown Boulder Partnership • Downtown Management Commission • University Hill Commercial Area Management Commission • Boulder Junction Access District • Center for People with Disabilities • CU Boulder – Pathway Safety Committee • Boulder Chamber • Parks and Recreation Advisory Board • Transportation Advisory Board (November) • City Council (December) Community feedback has been interwoven into the report and its findings are reflective of public sentiment and utilization statistics. Safety Education and Communications Outreach How have the City of Boulder and community partners provided shared e-scooter safety education outreach? Addressing Racial Equity How has the shared e-scooter program impacted traditionally underserved neighborhoods and what is the efficacy of Lime’s affordability program? Transportation and Parks Maintenance Impacts How have the shared e-scooter program’s deployment zones and parked devices affected Parks and Transportation Maintenance efforts? Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 22 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 14 III. Results and Findings of E-scooter Pilot A. Overall Trip Utilization The geographic boundary for the shared e-scooter pilot program is in East Boulder east of 28th Street, south of Jay Road and north of South Boulder Road. Over the course of the pilot program, shared e-scooters have been ridden on nearly every street and multi-use path in the service area. Figure 7 shows the number of trips taken over the pilot study period. These utilization rates are considerably lower during the colder, winter months and higher use is commensurate with nicer weather and CU’s Boulder’s semester school schedule. Utilization begins to grow in March, plateaus in summer and spikes again when CU Boulder students return to Boulder. By the numbers As shown in Figure 8, since the beginning of the program, over 115,000 shared e-scooter trips have been logged resulting in 117,700 miles traveled. Shared e-scooters are used for relatively short trips in Boulder and average one mile per trip per day. Shared e-scooter use in Boulder is consistent with national data. Utilization rates are relatively high and on the average of 1.5 trips per device per day across the year. Although e-scooters are used throughout the entire week, e-scooter riders are most active during the weekends. Figure 7 - Lime E-scooter Utilization Rates (August 2021-August 2022) Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 23 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 15 The weekend spike may reflect different trip purposes that occur on weekends versus weekdays, such as recreational and shopping trips. Shared e-scooter activity is highest between the hours of 12:00 p.m. – 8:00 p.m. Shared e-scooters travel through much of the East Boulder service area, particularly along several key arterial street and off-street connections. 30th Street has surfaced as the corridor with the highest concentration of daily trips followed by Valmont and Baseline Roads. The Boulder Creek, Goose Creek, and Skunk Creek paths multi-use paths are also heavily utilized. Much of the activity is centered on four distinct zones: o Northeast Boulder (high density housing and traditionally undeserved neighborhoods) o Central Boulder (29th Street Mall, Boulder Junction) o CU Boulder’s East Boulder Campus o CU Boulder’s Williams Village area Most trips take place within these zones but there is also considerable travel between these zones. The 29th Street Mall is a common destination, and travel between CU Boulder’s campuses is frequent. The heat maps in figures 10 and 11 provide a visual representation of routes most traveled, and the origin of trip starts in the East Boulder pilot area. Figure 8 – Completed Trips by Month Figure 9 – Utilization - By the Numbers Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 24 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 16 Figure 10 – Traversed Routes Heat Map Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 25 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 17 Figure 11 – Trip Starts Heat Map & Key Act Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 26 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 18 B. E-scooter User Demographics and Use Since the start of the pilot program Lime has registered over 40,000 unique users (Figure 12). People use shared e-scooters for a variety of means, whether it be for fun and recreation, to go to work and school, connect with transit or to run errands. Approximately 85% of total shared e-scooter trips originated in the City of Boulder right-of-way and the remaining 15% of total trips originated on a CU Boulder property, such as East Campus or Williams Village. Information gleaned from two separate user questionnaires provides insight into user characteristics, travel patterns and preferences. The City of Boulder launched a questionnaire in September 2022 through its Be Heard Boulder public engagement platform and received 1,022 responses. Lime also distributed a questionnaire to its customers in September 2022 and collected 175 responses. It’s important to note that neither of the questionnaires are statistically valid; however, when combined, the information from these two questionnaires provides a snapshot into user demographics and behaviors. Based on internal user data, Lime reports that 88% of its customers live, work, or go to school in the City of Boulder, while 61% of its customers live in households earning less than the median income level. The average age of their customer is 31 years old and 25% of Lime riders are 36 or older. This data is consistent with the national trend in terms of high shared e-scooters use among younger generations, although is inconsistent in terms of income level, as more users in Boulder are reporting their income below the median income level. National data suggests that users’ income level is at both ends of the spectrum: below and higher than the median income level. This could be due to the relatively high use of the program by college-age community members. Early national research suggested that men and women used e-scooters approximately evenly (4% and 3% of the general population, respectively) and that women were slightly more likely to “Lime has over 40,000 registered unique users in the Boulder market” Figure 12 – Lime’s Registered Unique User by Month Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 27 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 19 have a positive view of e-scooters than men did. However, later surveys consistently found that men were more likely to ride e-scooters, take more trips, and respond to surveys. City of Boulder's September 2022 questionnaire did not request the gender identity of e-scooter users in its demographic questions. Of the 1,022 responses to the City of Boulder’s questionnaire, 904 of the respondents live in Boulder, 536 respondents also work in Boulder and 144 respondents attend school in Boulder. 343 of the respondents reported using a shared e-scooter in Boulder. When asked for what purpose they used an e-scooter, the following response by percentage were listed: • 37% for fun and recreation • 34% for shopping and running errands • 11.4% to get to work • 10.6% to get to college campus • 7% to connect with public transit Lime’s questionnaire shows somewhat similar results. Its customers reported the following trip purposes (Figure 13): • 30% to get to work or school • 20% for shopping and running errands • 23% to connect with public transit • 16% to attend a social event, to dining or for entertainment The City of Boulder asked respondents where they choose to ride a shared e -scooter, the following locations were reported. The respondents were given the opportunity to check all that apply: • In a bike lane (206 respondents) • On a residential or local street (163 respondents) • On sidewalks (147 respondents) • On multi-use paths (196 respondents) C. Mode Shift Analysis From a transportation planning perspective, understanding mode shift is an important aspect. The city’s Transportation Master Plan sets mode share goals and identifies actions to reach its goals. One of the city’s mode share goals is to reduce car dependency by reducing SOV trips both within the city and from a regional perspective, to and from the city. This means shifting trips from 50% of resident trips taken by motor vehicle to 20% by 2030; and reducing non-resident Figure 13 – Renting an E-scooter at King Soopers on 30th Street Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 28 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 20 motor vehicle trips from 85% to 60% by 2030. To accomplish this goal, the city must increase sustainable transportation trips by 80% by 2030, which includes, walking, biking e- micromobility, transit and carpool. These goals roll up to the City of Boulder’s overall climate goals of carbon neutrality by 2035. The implementation of the city’s Shared Micromobility Program is one of the action items the city takes to shift trips from motor vehicles to other forms of transportation that have a lesser impact on traffic congestion and the environment. It is believed that shared e-scooters as part of the city’s Shared Micromobility Program (both shared e-bikes and e-scooters combined) may be instrumental in significantly contributing to a shift from the dependence of motor vehicles. To better understand this potential impact, we ask the question, “if a shared e-scooter wasn’t available, how would have someone made their trip instead?” The results of both the City of Boulder and Lime questionnaires demonstrate people’s mode shift away from motor vehicles and on to shared e-scooters. Lime reports that 26% of its customers used a shared e-scooter rather than a motor vehicle (personally owned, taxi, or ride hailing service). 75% of its customers also reported that shared micromobility decreased their reliance on cars and 71% felt that micromobility reduced traffic. The City of Boulder’s questionnaire shows similar results when asked if an e-scooter wasn’t available, how would they have made their trip. Responses included: • 34.8% would have driven a car • 29.5% would have walked • 12.9% would have ridden a bicycle • 12.3% would have used ride hailing • 7% wouldn’t have taken the trip • 3.5% would have taken the bus This data suggests that nearly half (47.1%) of respondents would have taken a motor vehicle (private or ride hail) if an e-scooter wasn’t available. The data also suggests, however, that shared e- scooter use is also impacting forms of active transportation, like walking, biking, and taking the bus. Approximately 46% of active travel trips may have shifted to shared e-scooter. Still, e-scooter trips may also facilitate first- and last-mile connections with transit trips, a level of analysis that was not sought in the city’s questionnaire. Staff recognizes the health and environmental benefits of active travel, and that e-scooters may compete with other forms of environmentally responsible forms of transportation. That said, “Nearly half of respondents would have taken a motor vehicle (private or ride hail) if an e-scooter wasn’t available” Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 29 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 21 people desire transportation choices and with choices comes an overall increase in the use of these sustainable transportation options. Compared to other cities in North America, Boulder’s responses to both questionnaires are similar in terms of mode shift. As shown in Figure 14, cities with shared e-scooter programs estimate that anywhere from a third to a half of e-scooter trips replace car trips, and over half replace trips made by other low carbon modes. Figure 14 – City Comparison of Replaced Vehicle and Active Mode Trips – Source: Portland Bureau of Transportation 2020 D. Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter Lifespan To determine a shared e-scooter’s effect of mode shift from motor vehicles and resulting greenhouse gas savings, Lime has taken a more conservative approach and estimates that 25% of motor vehicle trips are displaced by shared e-scooters. In 2019, Lime conducted a statistically significant global mode shift survey to understand their customer’s travel patterns, particularly their “shift” away from other modes to Lime’s fleet of shared e-scooters and bicycles (Appendix D). From that survey data, Fehr & Peers, transportation consulting firm, wrote a report characterizing the mode shift of Lime customers (globally), and the implications for greenhouse gas emissions, air quality, traffic congestion, and car parking demand.: Lime Global Utilization Survey summarizes these findings. In the study, they used stratified random sampling, by market and by rider segment (1 ride vs 2 rides vs 3 or more rides in the last 30 days). They aimed for a sample size of 400 respondents in Figure 15 – Estimated Car Trips Replaced by Lime E-scooter in Boulder Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 30 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 22 each market, but in some small markets this was infeasible and in other instances the rider response rate was lower than anticipated. Overall, Lime received responses from over 18,000 riders, providing information for over 36,000 rides. Lime’s survey resulted in the estimation that 25% of Lime e-scooter trips displaced motor vehicle trips (privately owned or ride hail services). Assuming this 25% mode shift reported by Lime (figure 15), and applying the City of Boulder's methodology for calculating greenhouse gas saving During the pilot period, shared e-scooters generated 115,000 trips and 117,000 miles traveled. If 25% of those trips displace vehicle trips, then 28,750 vehicle trips were displaced during the pilot period. The average e-scooter trip length is 1.017 miles. 28,750 vehicle trips equate to 29,250 motor vehicle miles saved. The United States Environmental Protection Agency averages 404 grams of Carbon Dioxide emitted per mile driven in North America. Hence, 29,250 miles X 404 grams = 11,815,939 million grams or 11.8 metric tons, or 26,058 pounds of CO2 saved within the span of the pilot program timeframe. In terms of material sustainability, Lime claims that the Gen 4 e-scooter model, which comprises Boulder’s fleet, has a lifespan of five years in terms of normal day-to-day operations. This lifespan does not factor in deliberate mishandling of, or vandalism to its device. Lime’s shared e-scooters are designed using modular parts that can be individually replaced which helps to extend the overall life of each device. The e-scooters are 96% recyclable and Lime claims a nearly 100% landfill diversion. Between August 17, 2021, and August 31, 2022 (pilot program period), Lime recorded 13 total decommissioned e-scooters in the Boulder market. Most of these decommissioned e-scooters were collected after being vandalized beyond repair or submerged in water. The 2021 Life Cycle Assessment of the Lime Gen 4 shared e-scooter found an estimated greenhouse gas impact of 46.4g of CO2 emissions per passenger kilometer, which is seven times less than a typical motor vehicle (figure 16). "Anthesis,” a global sustainability consultancy, conducted the life cycle analysis for the Lime’s Gen 4 device. “26,058 pounds of CO2 is equivalent to consuming 1,330 gallons of gasoline” Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 31 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 23 The rebalancing of shared e-scooters to ensure access to e-scooters is consistent at identified deployment zones is another environmental factor to consider. Before the advent of swappable battery technology, e-scooters were collected by motor vehicles and brought back to warehouses for recharging. The batteries in earlier e-scooter models were encased within the base or frame of each e-scooter and were not easily accessible. Lime’s Gen 4 model shared e-scooters are equipped with swappable batteries (figure 17), which has led to a nearly 70% decrease in vehicle miles traveled. Battery replacement trips can be accomplished in a more efficient manner leading to less back and forth for the vehicles. The rebalancing of e-scooters to specified deployment locations and to retrieve of abandoned, mis-parked, or idle e-scooters is still conducted with a motor vehicle. To address this, Lime claims to be working on the transition to a zero emissions operations fleet. It’s important to note, that both the recharging of batteries and rebalancing of devices is comparable to BCycle’s current bikeshare operations. The rebalancing of the shared e-scooters and current use of a motor vehicle is not factored into greenhouse gas saving estimation for Boulder. Figure 16 – Lime’s Life Cycle Analysis of Gen 4 E-scooter Figure 17 – Lime’s Swappable Battery Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 32 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 24 E. Safety Analysis: (Equipment, Technology, Reported Crashes, Travel Preferences & Parking Considerations) When shared e-scooters arrived on scene in 2017, there was great concern for user safety. Early data showed users being injured and killed considerably more often than people using shared bikes. Between 2018-2019, after just a few years into initial U.S. operations, over 25 people lost their lives while riding a shared e-scooter. In comparison, four people had been killed in the previous ten years on shared bike operations. In 2018, several shared e-scooter companies expressed interest to operate in Boulder. At the time, e-scooters, both shared and privately owned, were illegal to operate on city streets, sidewalks, and multi-use paths. Characterized as “disruptive technology,” the City of Boulder sought to avoid the illegal deployment of e-scooters in the public right-of-way, which was occurring in numerous other cities throughout the U.S., including the City of Denver. This business practice on the part of shard e-scooter companies (deployment without permission or city partnership) caught many cities off guard and set off a chain reaction of cities developing regulations reactively, instead of proactively. The City of Boulder avoided this problem by alerting the business license office to flag companies seeking a business license to “rent out” e-scooters within the city limits. The City of Boulder never had to deny a business license. Instead, the City of Boulder asked the companies how they would comply with local laws, considering they were illegal to operate at the time, if invited to partner with the city and be allowed to operate. Companies did not respond to staff’s requests for more information and without a license to operate, it was an effective tool that restrained companies from illegally deploying shared e-scooters due to the significant daily fine associated with operating a business without a license. Concerned primarily with creating a safe program for community members, the City of Boulder took deliberate steps to develop a regulatory framework and conduct community engagement on the matter before allowing providers to operate. While taking the necessary time to prepare for potential shared e-scooter operations, the shared micromobility industry also evolved itself, particularly in the realm of e-scooter equipment, governing technology, and user familiarity. Durability It was the “durability” of early shared e-scooter model that first came under question. Most of the vehicles were not equipped with front and rear brakes, nor lights. Wires were exposed and the severing or breaking of the steer tube was commonplace. The wheels were small in diameter and could not safely handle street abnormalities nor variable terrain. Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 33 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 25 The overall wheelbase was short, and the device was very low to the ground, which lessened the device’s stability making it more susceptible to mishaps. In the beginning, these devices were designed more as “toys,” rather than sturdy, transportation devices. The average lifespan of a shared e- scooters was thirty days in a market and the poor design and fabrication of the devices were leading to numerous crashes and injured users across North American cities. Since then, the durability of the device has been greatly improved. Most devices are more robust and are fabricated using higher quality materials. E-scooters now come equipped with a thicker steer tube, front and rear brakes and lights, and the wheel size has increased considerably in diameter from 4 inches to 9 inches. With the addition of both pneumatic and fork suspension, the devices hold up better and are easier to handle when negotiating city transportation infrastructure. The e- scooters deployed by Lime in the City of Boulder reflect these advancements (figure 18). Technology The technology governing the device, including the mobile application, has also evolved with the goal to improve safety. An operational consideration for Boulder’s program was to control device speed at a maximum of 15mph, the same maximum speed as BCycle’s e-bike. To help prevent first time crashes, or at least, lessen the severity of injury if a crash occurs for new users, staff requested that Lime put in place a new safety program, called “Training Ride,” which automatically limits the device speed to 8 mph for a customer’s first ride on a shared e- scooter. Lime provides other mobile application safety features. Its safety quiz (figure 19) requires riders to successfully answer a series of questions before they can operate a vehicle. The questions test riders on their knowledge of the basic principles and requirements of safely operating a Lime vehicle. These requirements are based on requirements set forth in the City of Boulder shared e-scooter ordinance. Lime can also verify a user’s identity, their age, and the validity of their driver’s license to avoid use of the Lime platform by unauthorized persons. Lime’s ID scan technology is designed by Microblink and certified by the National Institute of Standards and Technology. It operates with Figure 18 – Lime’s Gen 4 E-scooter Specifications Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 34 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 26 a 90% first-time success rate, a <1% false rejection rate, and has no demographic bias within facial recognition and matching. The age requirement to ride a Lime shared e-scooter is 18 years of age. To prevent individuals from using Lime vehicles when under the influence of alcohol, Lime has implemented a sobriety test, administered during late evening hours, that requires riders to complete a series of tests to determine if they can safely operate an e-scooter. Lime users who fail the test 3 times are blocked from operating a vehicle for at least two hours. This feature helps to ensure safety for riders and pedestrians. Reported Crashes Since the inception of the program, the City of Boulder and the University of Colorado Boulder has experienced a total of four shared e-scooter crashes resulting in moderate to severe injury. Two of those crashes occurred on CU’s campus and two of those in City of Boulder right-of-way. In all four cases, the victim was transported to the hospital. Out of the four c rashes, one of the crashes included a motor vehicle. The e-scooter rider was suspected of operating the device while under the influence and the driver was not issued a citation. The other three crashes occurred on a sidewalk, or other off -street facility. In addition to the four crashes above, 13 other crashes were reported to Lime. The injuries in these crashes were considered “minor” and there are no City of Boulder or CU Boulder police reports to augment understanding of the cases. Staff recognize that it’s likely that some crashes go unreported. Unfortunately, Boulder County Health does not document the causes of injuries by micromobility vehicle type, and further, does not discern whether injuries occurred while riding a shared or private device. Figure 19 – Lime’s Safety Quiz Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 35 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 27 The table below shows a summary of the crashes in which the victim was transported to a hospital. Date Location Nearest Intersection Cause of Crash Injury Type 8/23/2021 CU Campus Discovery Drive & Colorado Avenue Lost control of device – facility not specified Pain in left ankle and knee 9/23/2021 CU Campus Williams Village Lost control of device – facility not specified Lacerations to face, wrist pain 3/5/2022 City 30th Street & Valmont Road Lost control of device on sidewalk Severe head Injury 4/8/2022 City Foothills Parkway & Colorado Avenue Entered roadway against direction of travel and struck by motor vehicle Severe head Injury From a national perspective, recent research shows that males are more likely to ride e- scooters than females and that e-scooters are popular among riders under 40 years old. Injury demographics appear consistent with the ridership data. Staff relies on police reports and customer reports submitted to Lime to obtain crash data. Police reports contain officer narratives and witness reports to help staff better understand the nature of each crash. Boulder’s current reported e -scooter crash rate is .01% and is below initial national crash rates identified in the first two years of shared e-scooter operations across the U.S. There are several contributing factors that have helped to keep crashes relatively low, including device durability, improved technology, previous user familiarity with shared e-scooter programs, Boulder’s high quality and extensive transportation infrastructure, safety education outreach, and an overall greater awareness of drivers in Boulder who watch for vulnerable users, including e-scooter riders. This greater awareness can be attributed to Dr. Peter Jacobsen’s “safety in numbers” theory that hypothesizes that vulnerable users are safer in an environment when there are more of them, which has a result on other road users expecting to see them more frequently. That said, severe e-scooter crashes have occurred and through the lens of Vision Zero, even one severe crash is too many. There’s still work to do to help people understand how these devices can be ridden in a safe manner. Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 36 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 28 The interaction with motor vehicles continues to be of great concern, as it is for all vulnerable users, such as, pedestrians, people using assistive devices such as wheelchairs, and bicyclists. In Boulder, vulnerable users are overrepresented in terms of being severely injured in a crash and thus, this aspect remains paramount in our goal to eliminate crashes that result in severe injury or death. Crashes often happen because of human behavior. The speed of a vehicle comes into play in terms of the severity of an injury when crashes occur; however, the speed of the vehicle can be controlled by its user. Staff, however, also recognize that transportation facility design can influence vehicle speed. Following a safe systems approach, staff continues to improve Boulder’s transportation infrastructure to make micromobility a safe, comfortable, and attractive form of transportation. The Core Arterial Network initiative is a recent example of focusing improvements on an interconnected network of streets to build separated facilities for vulnerable users while mitigating crashes between all road users. The continued build out of Boulder’s protected bicycle lane network and pedestrian infrastructure will lead to more people safely using micromobility, more often and in more places. Travel Preferences Understanding where people choose to ride e-scooters is an integral element to analyzing safety both real and perceived. The City of Boulder asked the question where people typically ride an e-scooter with the option of providing multiple answers. People reported the following facilities: • In the bike lane (206 respondents) • On residential streets (163 respondents) • On sidewalks (147 respondents) • On multi-use path (196 respondents) While operating an e-scooter in bike lanes, on residential streets and on multi-use paths is legal per the City of Boulder’s Boulder Revised Code, riding an e-scooter on a sidewalk is illegal, unless there is not a bike lane in the adjacent roadway. An example of this scenario exists along Broadway north of Spruce Street. If respondents selected “sidewalks” as a facility by which they typically travel, the questionnaire included a follow-up question to understand the reason(s). Most of the feedback pertains to people not feeling safe in the bike lanes, or on streets due to motor vehicle traffic. People feel exposed in the street and are concerned about distracted drivers and being struck by a motor vehicle. Other reasons cited is the convenience factor of traveling bi-directional on the same side of the street to access destinations and that some streets did not have safe bike facilities in the adjacent street. Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 37 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 29 The primary reason for prohibiting e-scooter use on sidewalks is to mitigate potential conflicts between people walking and using wheelchairs with people riding e-scooters. To date, there have been no reported crashes between these user groups; however, when asked in the city’s questionnaire on a scale of 1-4, with 4 being the most concern and 1 being the least concern, 337 people reported that people riding e-scooters on the sidewalk are a safety risk to people walking (figure 20). From a national research perspective, pedestrian and e-scooter collisions represented just 12% of e-scooter crashes in San Francisco’s pilot program. In Portland, an even smaller portion (1.7%) of emergency department visits associated with e-scooters were caused by a collision with a pedestrian. This information begs the question of whether the City of Boulder’s sidewalk restrictions are prudent. Currently, both traditional and electric-assist bikes are allowed to use the sidewalk unless the sidewalk is a designated dismount zone. In Boulder, the data to date suggests that riding e-scooters on a sidewalk is more of a perceived safety issue rather than an actual crash issue. Perceived risk should not be ignored; however, as perceived risk is a deterrent for people who would normally use sidewalks and multi-use paths, but do not because of safety concerns. Nationally speaking, sidewalk restrictions for e-scooters differ among cities. Some cities allow sidewalk riding anywhere “when done in a prudent manner,” some allow it when there is no separated or protected bike lane and when motor vehicle travel speeds are high, and many disallow it altogether. Various mechanisms have been implemented to attempt to reduce illegal sidewalk riding. Many e-scooter operators, including Lime, are developing GPS technology that detects and alerts riders on a scooter’s digital display if sidewalk riding is occurring, but the technology is not currently sensitive enough to reliably distinguish between sidewalk and in-street usage. Overall, sidewalk riding restrictions have proven difficult to enforce, including in the City of Boulder. Helmet Use Early national e-scooter crash data from 2019 revealed that 30% of injuries resulted in head trauma and that one in three users were likely to crash on their first ride. Figure 20 – City Questionnaire: Responses to People E-scooting on the Sidewalk – 4 = most concern, 1 = Least Concern Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 38 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 30 Helmets can protect e-scooter riders from head injury, but usage is consistently low across national studies, and anecdotally, in Boulder as well. Lime offers free helmets to its customers upon request and provides free helmets at safety events. Typically, the lack of advanced planning for many scooter trips does not allow for helmet use. To date, two reported crashes have occurred in the city which have resulted in head injuries. There are currently no regulations in Boulder that require users to wear a helmet; however, Lime, city and CU Boulder staff encourage it though safety education messaging. Regulations requiring e-scooter riders to wear a helmet may disincentivize potential trips and would also be very difficult to enforce. Parking Considerations The parking of shared e-scooters has surfaced as a fundamental issue during the pilot program. The dockless model lends itself to parking problems as the e-scooters can be parked anywhere unless designated parking areas are mandated within the service area. The blocking of sidewalks, crosswalk ramps, and multi-use paths is a major concern for many community members and staff has received numerous complains through Inquire Boulder reports and was identified as a top concern in the City of Boulder’s questionnaire, as noted in figure 21. While no crashes have been reported involving improperly parked e-scooters, they have caused significant mobility challenges for other sidewalk and multi-use path users. Of particular concern is the impact to people with mobility and visual disabilities who are in some cases limited in their ability to safely negotiate around a parked e-scooter or may be unable to physically move a parked e-scooter to continue along their path of travel. In some cases, people may be forced to take an alternative route which can be a major inconvenience for people with disabilities. Figure 21 – City Questionnaire: Responses to Parked E-Scooters on the Sidewalk – 4 = most concern, 1 = Least Concern Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 39 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 31 Improperly parked shared e-scooters create a situation where people with disabilities, including those in wheelchairs, or who are low-vision or blind, are being denied their right to travel freely and safely on public walkways due to physical barriers (figure 22). The City of Boulder’s shared e-scooter ordinance contains provisions prohibiting the parking of shared e-scooters in such a manner that they impede the path of travel for other sidewalk and multi-use path users (figure 23); however, these situations are hard to enforce due to a lack of enforcement resources, although there is a provision in the ordinance to assess a fine on both the vendor (Lime) and the customer responsible for an improperly parked shared e-scooter. The ordinance also contains a provision for the vendor (Lime) to respond to a report of an abandoned, damaged, or improperly parked e-scooter within two hours between the hours of 6:00 a.m. – 10:00 p.m. Improperly parked e-scooters are reported to both Lime and city staff and each e-scooter is equipped with a unique identification number and a service telephone phone number for both English and Spanish speakers. Community members have also reported abandoned e-scooters and being discarded in less-than-ideal locations, for example on people’s private property, like gardens and driveways. Improperly parked e-scooters can appear as clutter or abandoned. Unfortunately, e-scooters are sometimes purposefully knocked over or Figure 23 – E-scooters Parked on Sidewalk at Street Corner in Boulder Figure 22 – E-scooter Blocking Path Wheelchair User in Boulder Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 40 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 32 thrown into riparian areas, such as irrigation ditches and creeks. These issues are most prominent when e-scooters are parked in obscure, less frequented areas of the city. Often these e-scooters end up being the subject of vandalism. Throughout the pilot program, Lime has demonstrated consistently responsive customer service to community members and staff representing the City of Boulder and CU Boulder. Lime usually responds to reported e-scooters under the two-hour requirement and has never left a reported improperly parked e-scooter sit for longer than two hours. Lime has consistently followed up with the person or agency who filed the complaint to let them know the issue has been dealt with, thereby closing the circle of communication. Lime recognizes the challenges of improperly parked e-scooters and is receptive to adopting parking protocols that will mitigate these issues. As it currently stands with operating a shared dockless system, not all improperly parked e-scooters are reported and it’s possible that an abandoned, vandalized or improperly parked e-scooter may be non-reported for a considerable amount of time. CU Boulder has taken a different approach to managing shared e-scooter parking. Mandatory, designated parking areas on CU’s East Boulder campus and at Williams Village residential halls has successfully mitigated most of the problems associated with improperly parked e-scooters. When implementing a designated parking zone, the user of the shared e-scooter is unable to end a ride unless the e-scooter is physically within a designated parking zone. This is accomplished through geofencing technology and is communicated to the user through the mobile application. The geofenced mandatory parking zones (figures 25 & 26), otherwise known as corrals or “Lime Groves,” are also physically demarcated with paint and posts to make the areas visible to e-scooter users. Figure 24 – City Questionnaire – E-scooter are sometimes abandoned – 4 = Most Concern, 1 = Least Concern Figure 25 – Geofenced and Marked Designated E-scooter Parking Area at CU Boulder Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 41 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 33 This City of Boulder and Lime have begun to experiment with this e-scooter parking approach in the Park East Square neighborhood. This neighborhood is located just south of CU Boulder’s campus and is comprised of many college age students who use the program daily. The city and Lime and have installed its first on- street designated parking zone on Monroe Ct. (figure 27). Three other designated parking zones have been established in the neighborhood. This e-scooter parking approach came at the request of the Park East Square Homeowner’s Association, and to date, the results are encouraging. Dockless mobility has its benefit to the user in terms of convenience. The user does not have to find a specific location to park the device and they may park as close as they’d like to their destination. This convenience factor, however, comes with significant tradeoffs to other people who walk, ride and roll. Most importantly, it negatively affects those people with a physical disability and resulting mobility challenges. F. Safety Education Outreach The city did not evaluate the effectiveness of safety education outreach during the pilot program; however, the City of Boulder and CU Boulder took a proactive approach at the start of the program to provide safety education and e- scooter program information with the goal of influencing the safe operations of e-scooters. The City of Boulder published an informative press release and corresponding webpage providing instructions for how to use the program safely. Over the course of the year, the City of Boulder and CU Boulder have routinely published additional safety education though its communication channels and particularly through social media (figure 28). Social media typically yields a high interaction rate among community members. Figure 26 – Example of Designated E-scooter Parking Area at CU Boulder Figure 27 – New Designated E-scooter Parking Area in City ROW at Park East Square Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 42 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 34 The safety education efforts focused on four primary topics: • Wearing a helmet • Follow all traffic rules • Always yield to pedestrians • Use the bell to pass • Ride predictably and defensively • Be 18 years or older • Ride solo and sober Prior to the start of the city’s Shared Micromobility Program, the city conducted a community engagement process to determine where micromobility devices should be operated in the public right of way. City council subsequently adopted modifications to the Boulder Revised Code allowing their use on specific facilities. The “Which Wheels Go Where?” information materials (figure 29) are consistently broadcasted through the city communication channels to improve user safety. Lime also provides safety education to its users through it mobile application and this method may be the most effective way to reach e-scooter riders. Every month, Lime sends in-app messages to remind riders of the rules of the road in their city, how to safely operate a Lime vehicle, and how to ensure safety for pedestrians. Figure 29 – Which Wheels Go Where? Micromobility Chart Figure 28 – An Example of City of Boulder E-scooter Safety Messaging Social Media Graphic Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 43 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 35 G. Addressing Racial Equity Staff and community partners ensured racial equity was considered in the city’s Shared Micromobility Program at the outset, including during the development of the scope of work for the Request for Proposals process. The Shared Micromobility Program has the objective to: “Provide its services in an equitable manner by developing and promoting a program that is easily accessible and affordable for traditionally underserved community members.” The City of Boulder and Lime are committed to ensuring residents living within these opportunity areas have access to shared micromobility. There are five distinct neighborhoods identified within the pilot program service area, including Orchard Grove, San Juan del Centro, Vista Village, Parkside Village, and San Lazaro. Figure 30 – Map of Traditionally Underserved Communities in Pilot Program Area During the pilot program, 9, 370 trips originated in the racial equity area (figure 31), which generated over 12,180 e-scooter miles traveled. Lime offers an affordability program, called Lime Access, for people with lower income eligibility or who do not have a credit card or a mobile phone to access the devices. To qualify for Lime Access, a user must be a recipient of any sort of public assistance from any government entity and must provide proof of this assistance. The cost to riders on Lime Access is $0.50 to unlock vehicles and then $0.07 per minute after that. This is a 50% discount from regular pricing. Lime and the City of Boulder continue to promote the Lime Access affordability program to community members, but participation on the program has been low, likely due to the requirement of providing documentation. Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 44 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 36 Per the requirement in the operating agreement, Lime has coordinated with staff to ensure access to shared e- scooters is available either on or within proximity to these traditionally underserved neighborhoods. During the pilot program, 8,170 trips originated from the equity- focused service area equating to 10,550 miles. Most trips starting in this service area also ended within the area, as well as the 29th Street Mall shopping area between Pearl Street and Arapahoe Avenue. The average trip duration was 9.5 minutes, and the average trip length was .95 miles. The average number of trips per device per day was .8. H. Transportation and Parks Maintenance Coordination with Transportation and Parks Maintenance personnel has been on-going throughout the pilot program. An inclement weather policy was established to proactively guide the approach to impending weather events and management of parked e-scooters. For weather events predicted to accumulate more than 4 inches of snow, and dependent upon the forecasted subsequent days following the event, Lime and city staff consider whether the fleet of shared e -scooters should be moved from the city right-of-way so not to impede Transportation and Parks maintenance efforts. During the pilot period, shared e-scooters were moved from the public right-of-way one time. Lime takes preventative measures to rebalance e- scooters and remove parked e-scooters that may impede snow removal practices on sidewalks and multi-use paths. While these efforts do help to mitigate conflicts with transportation maintenance practices, there have been instances where maintenance staff have had to move or relocate e- scooters from their path of travel. Figure 32 – An Example of a Geofenced Boundary of Pleasant View Fields Figure 31 – Racial Equity Boundary Used to Track Utilization Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 45 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 37 In terms of impacts to parks, there have not been any concerns or events that have negatively impacted City of Boulder parks or open space areas. The shared e-scooters are equipped with a GPS unit that can regulate where the e-scooters are operated. In advance of the start of the program, staff identified areas where shared e-scooters should not be operated, such as, the lawn at Scott Carpenter Park, Howard Heuston Park, Valmont Bike Park, and Pleasant View fields (figure 31). Moving forward, this “geofencing” technology can be used to designate parking areas and include additional areas where e-scooters should not be operated. VII. Proposed Next Steps In summary, the pilot program has mostly demonstrated a niche for shared e-scooters in the Boulder community; however, there are some operational challenges associated with dockless mobility that need to be addressed to ensure a safe environment for all community members. Staff has developed initial concepts to explore as we consider changes that improve utilization and program sustainability while reducing risk and conflicts with other users of Boulder’s transportation infrastructure. Staff is in the process of seeking feedback from stakeholders, the Transportation Advisory Board and City Council on these preliminary ideas, as well as other ideas that will optimize the program. Following the final phase of input, staff will finalize all proposed next steps and perform identified modifications to the program in spring 2023. Possible next steps for program formalization in 2023 will relate to operational components of the program, including, but not limited to: Service Area Expansion • Expand service west of 28th Street making access to shared e-scooters city-wide o Employ geofencing to prohibit scooters in sensitive areas such as Pearl Street Mall. Specific areas will be defined in early 2023 based on feedback from TAB, Council and other stakeholders o Continue coordination with CU Boulder to determine appropriate expansion efforts on CU properties Mandatory, Designated Parking Zones • Explore transition of the shared e-scooter model from primarily a dockless system to a hybrid docked system by developing criteria to identify candidate areas for designated parking zones city-wide. Designated parking zones should consist of a combination of on-street and off-street parking facilities o Begin transition in current service area east of 28th Street Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 46 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 38 o Coordinate with HOA’s and neighbors to determine appropriate designated parking area locations o Continue to allow dockless capability at major shopping centers and in Boulder Junction o Create mandatory e-scooter parking zones on the periphery of downtown Boulder and University Hill  Geofence restricted riding areas that mirror the current dismount zones for both areas  Investigate options to allow north-south travel on streets through downtown (7th – 19th Streets) Safety • Continue tracking shared e-scooter related crashes and continue coordination with Boulder Police Department and CU Boulder Police Department regarding the reporting of crash details and possible crash trends • Eliminate impacts to people with disabilities due to improperly parked e-scooters on sidewalks and multi-use paths • Partner with shared micromobility venders and CU Boulder to create a culture of safety and courtesy on Boulder’s multi-use path system through signing, marking, and corresponding safety education efforts • Continue City of Boulder and CU Boulder safety education messaging through special events and social media campaigns • Reinforce and encourage helmet use including the distribution of free helmets to registered shared e-scooter riders Transportation Demand Management • Explore opportunities to extend TDM benefits to include a micromobility membership program to employees of general improvement districts (Downtown Boulder, University Hill, and Boulder Junction) o In the Downtown and University Hill, explore expanding TDM benefits to include both Lime and BCycle memberships to employees o In Boulder Junction, explore expanding TDM Access District to include Lime memberships to employees and residents. Boulder Junction’s TDM Access District currently provides BCycle memberships to all residents and employees. o Allow access to shared e-scooters past current hours of operation (6:00am-11:00 p.m.) for people who work in the service industry or whose work shifts extend beyond current hours of operation • Explore the concept of a “mobility card” that houses micromobility access, transit access, and other transportation options for users in one location • Explore Lime student membership program for CU Boulder and Naropa University • As workers continue to return to Boulder’s employment centers on East Walnut, East Airport Road and Flatirons Business Park, coordinate with Lime, BCycle, the Boulder Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 47 of 236 2022 (DRAFT) E-SCOOTER EVALUATION REPORT 39 Chamber/Boulder Transportation Connections to promote and encourage corporate micromobility membership programs for employees Policy and Accessibility • Revisit restrictions for riding shared e-scooters on sidewalks along specific corridors without high pedestrian volumes until on-street, protected facilities can be established • Continue to encourage the use of shared micromobility to community members living in traditionally underserved neighborhoods. Remove barriers to affordability programs. Coordinate with the City of Boulder Community Connectors-in-Residence program to optimize the program • Explore feasibility and test installation of e-scooter electrical charging infrastructure in which docked e-scooters can be charged in the field, thereby minimizing provider trips to replace batteries • Improve first and final mile mobility options and coordination between transit agencies and Lime Program Support • Create an expenditure plan for collected license and per trip fees to bolster the shared micromobility program in 2023 and beyond. Potential expenditure categories include: o expenses related to the signing, striping, and marking of roadways o educational and promotional outreach o equity programs o staff time Attachment A Draft E-scooter Evaluation Report 11.14.22 TAB Agenda 5 Micromobility Page 48 of 236 Sources: Esri, HERE, Garmin, USGS, Intermap, INCREMENT P, NRCan, Esri Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), NGCC, (c) OpenStreetMap contributors, and the GIS User Community Attachment B East Boulder Pilot Program Service Area 11.14.22 TAB Agenda 5 Micromobility Page 49 of 236 E-Scooter Evaluation Questionnaire SURVEY RESPONSE REPORT 12 March 2018 - 22 October 2022 PROJECT NAME: E-Scooters Evaluation Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 50 of 236 SURVEY QUESTIONS E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 1 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 51 of 236 Q1 What is your connection to Boulder? Check all that apply. Q2 What is your experience with shared electric scooters in Boulder? I live in Boulder I work in Boulder I attend school in Boulder My children attend school in Boulder Other (please specify) Question options 250 500 750 1000 904 536 144 156 26 343 (33.6%) 343 (33.6%) 496 (48.6%) 496 (48.6%) 173 (16.9%) 173 (16.9%)9 (0.9%) 9 (0.9%) I have ridden on (or more) shared e-scooters I have seen a person (or people) on an e-scooter on the sidewalk or multi-use path I have seen someone on an e-scooter in the street or bike lane I have not had any experiences with e-scooters Question options Optional question (1022 response(s), 2 skipped) Question type: Checkbox Question Optional question (1021 response(s), 3 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 2 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 52 of 236 Q3 For what purpose did you use a shared e-scooter? 126 (37.0%) 126 (37.0%) 36 (10.6%) 36 (10.6%) 116 (34.0%) 116 (34.0%) 24 (7.0%) 24 (7.0%) 39 (11.4%) 39 (11.4%) For fun and recreation To get to college campus To go shopping/run errands To connect with transit (bus) To get to work Question options Optional question (341 response(s), 683 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 3 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 53 of 236 Q4 If an e-scooter wasn’t available, how would you have made your trip? 24 (7.0%) 24 (7.0%) 119 (34.8%) 119 (34.8%) 12 (3.5%) 12 (3.5%)101 (29.5%) 101 (29.5%) 44 (12.9%) 44 (12.9%) 42 (12.3%) 42 (12.3%) I wouldn’t have taken the trip I would have driven a car I would have taken a bus I would have walked I would have ridden a bicycle I would have used a ride hailing service, for example, Lyft Question options Optional question (342 response(s), 682 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 4 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 54 of 236 Q5 Where do you typically ride an e-scooter? Select all that apply. Bike lane On residential or local streets On sidewalks On multi-use paths Question options 25 50 75 100 125 150 175 200 225 206 163 147 196 Optional question (342 response(s), 682 skipped) Question type: Checkbox Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 5 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 55 of 236 Anonymous 9/12/2022 09:10 AM They are not crowded where I use the scooter Anonymous 9/12/2022 10:25 AM On certain streets, those without a protected bike lane and high speeds, it's safer. Anonymous 9/12/2022 11:19 AM the road has high volume and/or high speed traffic and doesn't have a dedicated bike lane or designated multi-use path. Anonymous 9/12/2022 01:59 PM seems safer Anonymous 9/12/2022 03:19 PM safer Anonymous 9/12/2022 03:20 PM The street isn't safe. Anonymous 9/12/2022 03:24 PM I don't want to ride in the street with the cars. I didn't think I was supposed to be riding in the bike lane. Anonymous 9/12/2022 03:28 PM Cars can sometimes be close to the bike path and unaware. Anonymous 9/12/2022 03:43 PM Painted bike lanes are not safe. The lanes need to be elevated like in Copenhagen to be safe Anonymous 9/12/2022 03:57 PM It is safer! Scooters should not be on the roads Anonymous 9/12/2022 05:44 PM It seems to be the safest place to ride Anonymous 9/12/2022 06:01 PM No bike lane, wasn’t sure of rules Q6 I ride on the sidewalk because: E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 6 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 56 of 236 Anonymous 9/12/2022 06:03 PM I don't feel comfortable riding one on the street. Anonymous 9/12/2022 06:15 PM Sometimes a bike lane is not available. Anonymous 9/12/2022 08:33 PM There is no bike lane along the route Anonymous 9/12/2022 09:09 PM Boulder streets are crazy Anonymous 9/12/2022 09:55 PM To stay out of the street and stay safer Anonymous 9/12/2022 10:50 PM It’s safer Anonymous 9/12/2022 10:52 PM I get scared of cars speeding past me. I also don’t typically wear a helmet when commuting Anonymous 9/12/2022 10:55 PM It’s fun and easy Anonymous 9/12/2022 11:02 PM It's the only safe place to ride them Anonymous 9/12/2022 11:06 PM The streets are narrow Anonymous 9/12/2022 11:07 PM Sometimes it's the only place off a busy road. Anonymous 9/13/2022 01:59 AM there are rocks and stuff in the road Anonymous 9/13/2022 04:22 AM To park or short distances Anonymous 9/13/2022 05:18 AM There are some areas where your option is to either use the sidewalk for a block or spend five minutes getting to the other side of the road E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 7 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 57 of 236 to use the bike lane Anonymous 9/13/2022 05:42 AM Nowhere else to ride Anonymous 9/13/2022 06:36 AM It’s too dangerous to ride in the street with cars. Anonymous 9/13/2022 06:40 AM Streets too busy Anonymous 9/13/2022 06:42 AM I want to avoid cars Anonymous 9/13/2022 06:47 AM Feels safer Anonymous 9/13/2022 06:48 AM They are slow and easy to manage if I encounter walkers. Also boulder sidewalks are usually wide. If bike path is Ava I use that. Anonymous 9/13/2022 07:32 AM Road is too dangerous Anonymous 9/13/2022 07:44 AM It feels safer than the bike lane on the road Anonymous 9/13/2022 08:06 AM It’s safer at times. Texting and driving is everywhere Anonymous 9/13/2022 08:09 AM Some roads are too busy to ride on Anonymous 9/13/2022 08:09 AM traffic with no bike lane Anonymous 9/13/2022 08:12 AM I love e scooters Anonymous 9/13/2022 08:50 AM Boulder unprotected bike lanes are terrifying to ride on. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 8 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 58 of 236 Anonymous 9/13/2022 08:59 AM Motorists are dangerous. Need to ban cars from sections of town that don’t have good protected bike/multi use paths. Anonymous 9/13/2022 09:05 AM That’s where I thought I was supposed to ride them Anonymous 9/13/2022 09:20 AM Painted lines don’t stop cars. Anonymous 9/13/2022 09:22 AM 5000 pound mobile living rooms with drivers more focused on facebook than the road threaten my existence Anonymous 9/13/2022 09:23 AM The bike lanes aren't always in very good shape and you feel the bumps on the scooter more than on a bike Anonymous 9/13/2022 09:30 AM There's no bike lane and I don't feel safe next to cars. Anonymous 9/13/2022 09:37 AM Safer Anonymous 9/13/2022 09:43 AM Some streets dont have bike lanes and the sidewalk feels safer. Try to avoid sidewalks with pedestrians. Anonymous 9/13/2022 09:54 AM My riding on sidewalks has only been to connect to multi-use paths and scooter parking areas. Anonymous 9/13/2022 10:16 AM I don’t feel safe riding on the street Anonymous 9/13/2022 11:01 AM The only time I have ridden eScooters was at the public demonstration for the proposed program at CU in 2018. I was given a helmet to wear and was told that the program would be implemented with proper safety precautions such as this. I consider the program a major failure because the city never followed through on this. Anonymous 9/13/2022 12:07 PM It’s not clear if they are allowed in the bike lane so rather stay safe E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 9 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 59 of 236 Anonymous 9/13/2022 01:04 PM It’s more safe. Anonymous 9/13/2022 01:54 PM It feels safest Anonymous 9/13/2022 02:10 PM It’s safe than 28th street Anonymous 9/13/2022 03:22 PM I don't feel safe on main streets due to the proximity of passing cars Anonymous 9/13/2022 03:38 PM That’s were they are when you pick them up Anonymous 9/13/2022 03:43 PM Construction on 30th and Colorado makes the bike lane unavailable. Also on Frontage Road next to 28th, the bike lane Southbound it outside of the allowable ride area Anonymous 9/13/2022 03:43 PM Safer Anonymous 9/13/2022 03:52 PM it feels safe Anonymous 9/13/2022 03:54 PM Don’t like riding on the street Anonymous 9/13/2022 04:16 PM I don't usually wear a helmet while scootering. The bike lane feels very unsafe for me. If people are walking on the sidewalk I pull over to the side for them. Anonymous 9/13/2022 04:31 PM It makes no sense to ride down Arapahoe in the bike lane with cars flying 45mph next to you Anonymous 9/13/2022 04:43 PM Cars are more dangerous to scooter riders than bikers Anonymous 9/13/2022 06:02 PM No bike path or multi-use path between scooter pickup and a portion of the trip. Feel unsafe riding them on shoulder/street. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 10 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 60 of 236 Anonymous 9/13/2022 06:35 PM There was no bike lane when I used the e scooter Anonymous 9/13/2022 06:39 PM I don’t want to ride on the street Anonymous 9/13/2022 06:53 PM Safety Anonymous 9/13/2022 07:15 PM Cars are scary Anonymous 9/13/2022 07:38 PM I feel safer Anonymous 9/13/2022 09:01 PM It’s safer. The scooter isn’t fast enough to keep up in the bike lane Anonymous 9/14/2022 01:01 AM Safer than road with no protected lanes Anonymous 9/14/2022 06:11 AM It feels safer than a bike lane Anonymous 9/14/2022 06:45 AM lack of bike lane on colorado Anonymous 9/14/2022 06:53 AM The streets are extremely dangerous Anonymous 9/14/2022 07:02 AM It seems safer than the street Anonymous 9/14/2022 07:40 AM Bike lane are not always clear Anonymous 9/14/2022 08:38 AM I am concerned about distracted drivers while riding on small, unprotected bike lanes. Anonymous Riding on the sidewalk is convenient. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 11 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 61 of 236 9/14/2022 08:39 AM Anonymous 9/14/2022 08:46 AM It's safer Anonymous 9/14/2022 09:00 AM I don't feel safe riding on some roads Anonymous 9/14/2022 09:19 AM safety Anonymous 9/14/2022 09:33 AM Scooters don’t feel safe enough to ride in the street or bike land Anonymous 9/14/2022 09:49 AM Feels safer than on the road or bick path Anonymous 9/14/2022 10:23 AM I rode the scooter home from the post office on Valemont. Traffic moves pretty quickly on Valemont and I didn't have a helmet with me. I was not comfortable riding with traffic without a helmet. Anonymous 9/14/2022 10:54 AM it's safer for me and I don't go fast enough to cause damage to pedestrians Anonymous 9/14/2022 11:28 AM 28th St is dangerous and I don't want to get hit by a drunk driver at 2AM Anonymous 9/14/2022 11:41 AM Cara are dangerous even when bike lanes exist. A bike lane is only as safe as the people driving on the road make them. Anonymous 9/14/2022 11:53 AM Appropriate infrastructure (bike lane, path, etc. ) wasn't available to get where I needed. Anonymous 9/14/2022 11:55 AM Bike lanes are closed, obstructed, or unavailable sometimes. Anonymous 9/14/2022 12:54 PM it's convenient E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 12 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 62 of 236 Anonymous 9/14/2022 12:59 PM It was the only option Anonymous 9/14/2022 01:01 PM I don't want to get in the way of bikers or force them to go into traffic to get around me. Anonymous 9/14/2022 01:52 PM When there are not many people, it is safer than riding in bike lanes I. The street Anonymous 9/14/2022 02:00 PM Drivers in Boulder scare the shit out of me Anonymous 9/14/2022 03:50 PM Its empty and safe Anonymous 9/14/2022 03:53 PM Easy way to get around. Better than driving Anonymous 9/14/2022 04:42 PM Safer than roads Anonymous 9/14/2022 05:18 PM It’s safer Anonymous 9/14/2022 05:25 PM It's sometimes safer than the bike lane. Anonymous 9/14/2022 07:47 PM Feels safer and no one there Anonymous 9/14/2022 08:37 PM Sometimes there is no bike lane or there is snow in the bike lane. :( Anonymous 9/14/2022 08:40 PM Scooters seems to belong on sidewalks and I typically don’t have a helmet when scootering to protect from cars or bumpy roads Anonymous 9/14/2022 08:46 PM It feels safer than riding on the street. Anonymous There's no other safe alternative E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 13 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 63 of 236 9/14/2022 09:32 PM Anonymous 9/16/2022 09:05 AM Sometimes a car is behind me, when no pedestrians are on sidewalks I scoot up there to let the car pass Anonymous 9/17/2022 05:40 PM I don’t trust drivers Anonymous 9/17/2022 07:33 PM That's where the group went Anonymous 9/17/2022 08:58 PM Riding on the street doesn’t feel safe. Anonymous 9/18/2022 08:57 AM other avenue are not available, and quicker routd Anonymous 9/18/2022 10:52 AM I ride on the sidewalk if I can't get to the bike path on the opposite side of the street. Or I need be on that side of the street to get to my destination. Sometimes I will go on the sidewalk if there is an obstruction Anonymous 9/20/2022 11:07 AM Im scared of getting hit by a car Anonymous 9/22/2022 04:17 PM I don’t want to ride in the road Anonymous 9/22/2022 04:19 PM Safety Anonymous 9/22/2022 04:19 PM safest option Anonymous 9/22/2022 04:23 PM i don’t want to get hit by a car Anonymous 9/22/2022 05:01 PM It’s out of the way of traffic, safer, safety. Anonymous Sometimes the road is narrow and the cars don’t leave much space E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 14 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 64 of 236 9/22/2022 05:50 PM for a scooter. Anonymous 9/22/2022 08:24 PM Cars go too fast and I ride very wobbly Anonymous 9/22/2022 10:12 PM The road is scary. Anonymous 9/22/2022 11:27 PM it feels safer Anonymous 9/23/2022 09:21 AM It feels safer than the bike lane Anonymous 9/23/2022 09:38 AM road work no bike lane Anonymous 9/23/2022 01:50 PM There was no bike lane and it was in Puerto Rico Anonymous 9/23/2022 02:03 PM It’s safer and not in the way of cars Anonymous 9/23/2022 03:39 PM easiest Anonymous 9/23/2022 04:24 PM It’s easiest Anonymous 9/24/2022 02:27 PM There was no bike lane and it was a big scary street Anonymous 9/26/2022 08:06 AM Sometimes the bike lanes don’t feel safe or are non existent, and sidewalks in east Boulder rarely have foot traffic since the neighborhoods aren’t walkable. Anonymous 9/27/2022 02:15 PM it is safer than ridding in the road or in a bike lane (that is not protected at all) Anonymous The bike lanes are not protected E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 15 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 65 of 236 9/27/2022 02:19 PM Anonymous 9/27/2022 10:37 PM Streets are too dangerous. Anonymous 9/29/2022 02:10 PM I feel unsafe in the bike lanes Anonymous 9/29/2022 09:09 PM Because the road was very busy Anonymous 9/30/2022 07:03 AM Sometimes there is no bike path or safe way to ride in the street. Anonymous 9/30/2022 07:09 AM There is no bike lane Anonymous 9/30/2022 08:46 AM I ride on the sidewalk when there is no bike lane Anonymous 9/30/2022 09:25 AM It's safer Optional question (137 response(s), 887 skipped) Question type: Essay Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 16 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 66 of 236 Q7 Why did you try e-scooters for the first time, either in Boulder or another city? Select all that apply. To save money on transportation To get around more easily, faster It's good for the environment It looked like fun / curious to try it out Other (please specify) Question options 25 50 75 100 125 150 175 200 225 250 275 87 241 131 236 11 Optional question (343 response(s), 681 skipped) Question type: Checkbox Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 17 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 67 of 236 Q8 The city has heard some negative feedback about e-scooters. On a scale of 1 to 4, with 1 being no problem at all and 4 being a serious problem, please rate each of the following: 4 3 2 1 Question options 1000250 500 750 1250 People e-scooting on the sidewalk are a safet... Parked e-scooters on sidewalk and multi-use p... People on e-scooters ride dangerously and are... E-scooters are sometimes abandoned or discard... 217 239 272 216 240 165 240 176 202 158 188 169 337 430 295 428 Optional question (997 response(s), 27 skipped) Question type: Likert Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 18 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 68 of 236 Q8 The city has heard some negative feedback about e-scooters. On a scale of 1 to 4, with 1 being no problem at all and 4 being a serious problem, please rate each of the following: People e-scooting on the sidewalk are a safety risk to people walking E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 19 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 69 of 236 1 : 217 2 : 240 3 : 202 4 : 337 50 100 150 200 250 300 350 400 E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 20 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 70 of 236 1 : 239 2 : 165 3 : 158 4 : 430 50 100 150 200 250 300 350 400 450 500 Parked e-scooters on sidewalk and multi-use paths block the path of travel for pedestrians E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 21 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 71 of 236 1 : 272 2 : 240 3 : 188 4 : 295 25 50 75 100 125 150 175 200 225 250 275 300 325 People on e-scooters ride dangerously and are going to hurt someone or themselves E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 22 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 72 of 236 Q9 Other problems? Please describe: 1 : 216 2 : 176 3 : 169 4 : 428 50 100 150 200 250 300 350 400 450 E-scooters are sometimes abandoned or discarded in ditches or waterways E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 23 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 73 of 236 Anonymous 9/12/2022 09:10 AM Your question above is about ranking them form least to most problematic but is worded such that you can choose the scale for each one. You should rethink the wording if it isn't too late. Anonymous 9/12/2022 10:25 AM Wish we could go west of 28th street! Anonymous 9/12/2022 11:08 AM I see many of them parked in the middle of the sidewalk or in ditches. Anonymous 9/12/2022 11:10 AM Parked/abandoned scooters are a serious impediment to sidewalk use Anonymous 9/12/2022 11:10 AM They are left all over the place and I've come close to crashing my bike several times from e-scooters being left on multi-use paths, specifically many places near Valmont Park. Anonymous 9/12/2022 11:33 AM They are commonly parked on wheelchair accessible ramps. Any city that adopts this transportation modality ends up in having the scooters littered everywhere. There is no way, I have seen, to fix this problem. I don't see this addressing any "equity" transportation issue. It's entertainment for college students and people that don't care about anyone else but themselves. Anonymous 9/12/2022 11:39 AM E scooters blocking sidewalks and driveways. E scooters are too expensive Anonymous 9/12/2022 11:45 AM The survey did not have options 2 and 4 for questions 2 & 3 Anonymous 9/12/2022 11:46 AM My main concern is that E-scooters are often left in the middle of sidewalks where they are obstructions for people with disabilities who may not be able to physically move the scooter out of the way. Anonymous 9/12/2022 11:51 AM I would rank all the problems above as a 1. Anonymous 9/12/2022 11:53 AM They are left everywhere and with graffiti tags on them, along with them being a safety risk for people on sidewalks and roads. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 24 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 74 of 236 Anonymous 9/12/2022 11:59 AM I would rate both "Parked e-scooters on sidewalk and multi-use paths block the path of travel for pedestrians" and "E-scooters are sometimes abandoned or discarded in ditches or waterways" equally as a serious problem if I could. Anonymous 9/12/2022 12:05 PM They look like discarded trash when left in people's yards or along the sidewalks. Residence shouldn't have to move these from their property to keep them clear. Scooters left in path of sidewalks block disabled people who have neither the ability or resources to move them. If there was a docking station, similar to the B-bikes, they would stay organized, charged, and clear of the sidewalks. It also does not promote safety, to ride with a helmet, know what you are doing, read the manuals... Anonymous 9/12/2022 12:12 PM This questionnaire is broken. Just like the scooter program. Anonymous 9/12/2022 01:00 PM They are bright green and scattered everywhere throughout the city. It looks like abandoned property and is an eye sore. Private businesses should not profit from people leaving these scooters all over the city. Anonymous 9/12/2022 01:41 PM Most scooter riders ride erratically on multi use paths and sidewalks. They prefer to use the middle of the sidewalk instead of using the right of way. Although it is great to get around, there is a problem with how they're used and being left in the middle of the sidewalk or being used on a bike lane. Anonymous 9/12/2022 01:48 PM I usually saw them left lying on the ground. My first time seeing them was a huge pile haphazardly left on a multi-use path on Baseline near the Foothills overpass. Anonymous 9/12/2022 01:59 PM They are an eyesore, discarded all over the place wih little regard. there are no accepted rules or regulations. Dangerous to pedestrians, bikers, animals. Anonymous 9/12/2022 02:39 PM E-sooters (as well as e-bikes) should not use sidewalks designed for pedestrians and manual bikes. THey go too fat, and most riders are not informed on safety . Why are helmeets not reauired for e- scooters? E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 25 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 75 of 236 Anonymous 9/12/2022 02:40 PM The scooters are being riden on City sidewalks Downtown and at 29th Street Mall. I frequently see young people riding them with 2 (sometimes 3) people on board. They are very dangerous, and there is no enforcement of the rules by BPD. Anonymous 9/12/2022 02:45 PM They are everywhere, walking on sidewalk impossible! Anonymous 9/12/2022 02:48 PM When they are returned after being charged, to a sidewalk or wherever they just look trashy. They get left all over by the users and strewn about and then really look trashy. Anonymous 9/12/2022 02:48 PM I have almost been hit numerous times Anonymous 9/12/2022 02:53 PM Scattered all over east of 28th especially near baseline and 30th Anonymous 9/12/2022 03:08 PM E scooters are parked in places blocking other people from using the sidewalks safely Anonymous 9/12/2022 03:12 PM Cars are more dangerous as is the current design of bike infrastructure on city streets for people walking, biking, and rolling. Anonymous 9/12/2022 03:16 PM People are riding them without a helmet for one thing. Heres from the Lime Website FAQ in case the city has never looked there: "Do I need to wear a helmet? We always recommend that you wear a helmet when riding Lime vehicles. In some cities, it is mandatory." Its irresponsible of the city to ignore this aspect. The program accomplishes zero in reducing carbon emissions yet gives the illusion that something is being done. I imagine that the city does get some revenue which is why the city clings to this program. Anonymous 9/12/2022 03:19 PM They constantly violate the Americans with Disabilities Act making is sometimes impossible for people in wheelchairs to use the sidewalk Anonymous 9/12/2022 03:28 PM Cars seem to be the main concern, although the e scooter rider also has to be aware. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 26 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 76 of 236 Anonymous 9/12/2022 03:28 PM Dangerous for us older people with erratic drivers showing no respect ! Anonymous 9/12/2022 03:35 PM Bikeways have enough refuse and junk that i find Lime only exagerates. Anonymous 9/12/2022 03:50 PM Related to above, but I have seen many instances where e-scooters are left in positions/locations which would limit the ability of someone in a wheelchair to navigate a sidewalk/ramp. To me this is a major accessibility issue. Anonymous 9/12/2022 03:57 PM Generally they are great. However, there is concern in my neighborhood as our sidewalks are narrow and parked e scooters sometimes block the sidewalk for handicap use and general use. A neighbor told me that their wheelchair-bound relative struggles with navigating sidewalks where there are parked or toppled over scooters. Anonymous 9/12/2022 03:59 PM They are left everywhere. I have a friend who is blind and she basically cannot get around independently anymore because they are left lying in sidewalks everywhere. Anonymous 9/12/2022 04:09 PM Left all over the place. Eyesore. B-Cycle racks keep it all clean, but the scooters look abandoned. Anonymous 9/12/2022 04:20 PM I haven't heard any reporting on whether e-scooter availability has helped solve for the "last mile" of transportation. It seems like all it has done has brought a bunch of bright green ugly to the city. Scooting while impaired is a thing - I've heard people talk about using it as a solution instead of a designated driver or an Uber. The rise of scooters at the same time as the rise of high schoolers all getting eBikes that are effectively mopeds has created a precarious driving environment. Anonymous 9/12/2022 04:29 PM they are left on sidewalk mid-block in our neighborhood - too many are left abandoned ? Anonymous 9/12/2022 04:32 PM Fire hazard, eyesore E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 27 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 77 of 236 Anonymous 9/12/2022 04:34 PM I see them discarded all over the place, in the street, on private property. When in the street they are a real hazard to traffic. In general I find them to be a visual traffic distraction hazard and trashy look. At first I thought the idea interesting but I have come to hate seeing them! Anonymous 9/12/2022 04:45 PM In my experience, scooter riders are reckless. It is only a matter of time before a scooter seriously injures a pedestrian. Anonymous 9/12/2022 04:50 PM these are electric motorized vehicles and should NEVER be allowed on side walks. This is a huge risk to pedestrians and the people riding them down the sidewalks have no insurance or proper skill level to ride a scooter around people walking on the side walks. Anonymous 9/12/2022 05:16 PM The 30th Colorado corridor is just a nightmare. The only sidewalk north of Colorado is VERY narrow and already holds bike and significant pedestrian traffic. Escooters are just menacing in this area. Super dangerous. I envision the rider tagging the wall then falling literally head first under a tire. Anonymous 9/12/2022 05:27 PM Waste of money Anonymous 9/12/2022 05:45 PM The worst problem is that people just abandon them. Anonymous 9/12/2022 06:01 PM None Anonymous 9/12/2022 06:15 PM I wish the scooters were available all over town. Anonymous 9/12/2022 06:18 PM I have seen young kids with multiple people on one scooter no head protection in traffic. Seriously? I’ve also been run off the sidewalk by three scooters. I am 64 years old. Hard to leap off the sidewalk. Are there no rules? Anonymous 9/12/2022 06:31 PM I've seen people on scooters along 30th street run red lights and stop signs. I've also seen them weave in and out of the street and sidewalk to avoid slowing down. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 28 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 78 of 236 Anonymous 9/12/2022 06:45 PM They quit working at city limits! Why? Anonymous 9/12/2022 06:55 PM Close call while walking on sidewalk Anonymous 9/12/2022 07:09 PM Scooters are left for days blocking sidewalks and presenting hazards especially for people with mobility issues who cannot navigate around them easily. One was left in an emergency lane. Anonymous 9/12/2022 07:13 PM None, they are great Anonymous 9/12/2022 07:15 PM As a pedestrian, I do not want to have to share the sidewalk with a powered transporters. Anonymous 9/12/2022 07:36 PM Ugly things that mostly get left lying around in the way, when they aren't being used at excessive speeds on sidewalks. Anonymous 9/12/2022 07:53 PM Very dangerous. Saw horrific accident of Foothills. Anonymous 9/12/2022 08:01 PM Make a trashy mess of our city. Abandoned everywhere, clutter sidewalks so that anyone with mobility issues cannot negotiate Anonymous 9/12/2022 08:14 PM People riding without a helmet. People riding very fast near people on multiuser paths Anonymous 9/12/2022 08:33 PM The pilot boundary was unclear and riding along the boundary caused the scooter to work sporadically Anonymous 9/12/2022 08:39 PM What the heck is going to happen in winter, how are we meant to shovel the sidewalk with scooters dumped on them. Anonymous 9/12/2022 08:48 PM The scooters are a big problem for the disabled who use electric wheel chairs, walkers and canes. I live in a be Senior Community on the hill we are surrounded by students at CU who don't seem to notice , that a few older residents of the neighborhood are using equipment for the disabled to get around. They think nothing of E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 29 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 79 of 236 parking them across sidewalks blocking it so a disabled person only choice is to enter the street at a drive way (which is very dangerous) or turning around if there's room and waiting till someone uses it again and removes it. Anonymous 9/12/2022 08:51 PM No designated parking place, just left anywhere including on the middle of the road or sidewalk. Horrible mobility issue for those who can’t just walk around them or move them. Anonymous 9/12/2022 09:04 PM Zero Anonymous 9/12/2022 09:05 PM I live in a condo community off Manhattan and EScooters are often left abandoned for days after they have been ridden. They need a centralized parking area when not in use, like the B-Bicycle parking area Anonymous 9/12/2022 09:07 PM It is like refuse the way they are left anywhere. Anonymous 9/12/2022 09:09 PM Scooters on sidewalks have ADA implications. Sidewalks need to be clear for walkers, wheelchairs, crutches, and other mobility issues. Anonymous 9/12/2022 09:12 PM Personal e-scooters are not expensive anymore. People can and will just have their own. (We’re gonna need rules for those) The lime ones are an ugly annoyance that mostly tourists are using. Dumb. I think we should not expand stuff for tourists. They’re getting g to be a bit much in the summer. Anonymous 9/12/2022 09:18 PM The fact that SUV’s drive around the City to collect the scooters means there is no climate benefit from people using e scooters. This on top of the safety issues e scooters cause for pedestrians, bikers, and cars, there is no good reason to have them around. Anonymous 9/12/2022 09:37 PM They seem to always be abandoned on sidewalks laying down or upright blocking and being a tripping hazard and looking like mess and junk - IDK where a good place for them to be is, nor do I know how you would get riders to put them there - what a mess - but its super lame they end up cluttering the pedestrian walk spaces and making boulder look like a chaotic junk yard. - maybe we need self driving scooters which can take themselves to nearest depot when E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 30 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 80 of 236 rider finished with them. Anonymous 9/12/2022 09:55 PM Scooters stop working at city limits; would be nice if they could take people north of Jay or to Gunbarrel or niwot for ex. Anonymous 9/12/2022 10:09 PM They are a blight on the city Anonymous 9/12/2022 10:52 PM I find it hard to use to get to class because most places near campus are in the no ride zone. Anonymous 9/12/2022 10:56 PM Extremely dangerous! Anonymous 9/12/2022 10:58 PM Electronic Scooters in the town seem to not consider the impact they have on the disabled community. Anonymous 9/12/2022 11:00 PM I feel that many of the issues that are frequently encountered with the scooters could be fixed with more frequent parking spaces for them. Anonymous 9/12/2022 11:02 PM The main problem with e-scooters is people leaving them wherever they please. Often they block the entire sidewalk, which for an able- bodied person like myself isn't a big issue, but for my friends who use wheelchairs or other mobility aids, this literally makes it impossible for them to get around safely. I've seen e-scooters blocking sidewalks, sidewalk ramps (entrances from a crosswalk), blocking driveways, etc. They're a danger to disabled people and need to be more strictly regulated. Anonymous 9/12/2022 11:06 PM I dislike having the curfew for the E-Scooters. I have a late Job, and I can’t get home sometimes because of the scooters being shut off Anonymous 9/12/2022 11:17 PM Not enough scooters around the city. The designated areas make it difficult to use scooters because you have to leave them in the areas as well. Anonymous 9/12/2022 11:19 PM They show up abandoned in people’s yards. Takes weeks to get them picked up. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 31 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 81 of 236 Anonymous 9/12/2022 11:25 PM There’s not enough, literally have never seen one on the Hill or Pearl Street where they could bring profit Anonymous 9/12/2022 11:31 PM I think they can be easily stolen compared to B cycles which are harder to take since they are locked in stations. Anonymous 9/13/2022 12:24 AM People with sight and mobility challenges are negatively impacted by e-scooters that are left in the middle of sidewalks. Anonymous 9/13/2022 03:14 AM I’ve seen minors (under the age of 18) use them. Anonymous 9/13/2022 03:52 AM People are doubling up to ride the scooters, and I see them weave dangerously in and out of traffic lanes and onto sidewalks without slowing down for cars or pedestrians. They believe they have the right of way over everyone else. Anonymous 9/13/2022 04:49 AM Disregard for others Anonymous 9/13/2022 04:57 AM I know two people personally with traumatic brain injuries as a result of e-scooter incidents. They don't know each other and I met them by chance. One had to learn to walk and talk again and stayed at Craig Hospital for 9 months. Another has had 3 surgeries on her face. Both went over the front of the handle bars when trying to stop too fast. I haven't ever seen someone wear a helmet riding an e-scooter. Anonymous 9/13/2022 05:42 AM Cars hitting people om e scootes Anonymous 9/13/2022 05:45 AM The scooters make it much more difficult for people with disabilities such as wheelchair bound to maneuver on sidewalks because it’s usually drunk people riding them and they just leave them anywhere. Scooters and college kids is dangerous. Anonymous 9/13/2022 05:45 AM Most of the time the individual riding is overly aggressive towards pedestrians in sidewalks, abandones the e scooter in random places ( by the creek, sidewalk, private property…) Anonymous my only experience with the scooters is seeing abandoned around E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 32 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 82 of 236 9/13/2022 05:47 AM town Anonymous 9/13/2022 06:08 AM Turns boulder into Disneyland Anonymous 9/13/2022 06:10 AM These scooters are not only dangerous (the only time I rode it to work I fell off and scraped my leg bad) but I have seen videos of my peers at the university inappropriately behaving with scooters (as mentioned above- throwing a scooter in the creek). Anonymous 9/13/2022 06:12 AM I saw a guy using one to cruise by EB rec center, case the bikes, dump the scooter and ride off with a stollen bike. The scooters make it very easy for bike thieves to survey an area and pick a target and then just ride away. And I can't count the number of times I've almost been hot from behind on sidewalks and multiuse paths. Anonymous 9/13/2022 06:22 AM abandoned e-scooters need to be picked up and returned more quickly. They are left all over the place, sometimes fallen over, and have become an eyesore and tripping hazard Anonymous 9/13/2022 06:27 AM I also just find them to be a major eye sore. They are just scattered all over every sidewalk around my neighborhood in Gunbarrel. Anonymous 9/13/2022 06:36 AM They are scattered in residential lawns and abandoned in places like children dumping old toys. Anonymous 9/13/2022 06:40 AM Lack of helmets,excessive speed,lack of courtesy to other users,bike trails are overcrowded with multiple users Anonymous 9/13/2022 06:41 AM The scooters are too fast for the side walk. Many scooter users so not yields to walkers or slow to cross streets. They travel "against traffic" meaning they should be on the other side of the street for the direction they are going. Anonymous 9/13/2022 06:42 AM They are so hard to see when you are driving - pedestrians and bikers are enough Anonymous 9/13/2022 06:44 AM I often see escooters left on sidewalks and bike paths, causing a risk of injury to others who may not see them in time to prevent a collision E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 33 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 83 of 236 . Anonymous 9/13/2022 06:48 AM In general they’re okay but having them restricted to east of 30th makes it a “why bother?” Type situation Anonymous 9/13/2022 06:58 AM E scooters are problematic because there are no designated spaces for them to be held. Unlike a city bike or other public transport, they can be discarded anywhere. Not only is it unsightly, it clutters walkways/trails/etc for safe travel. Anonymous 9/13/2022 07:11 AM I know of way too many people personally who have gotten seriously injured or almost died while riding one of these. Anonymous 9/13/2022 07:14 AM I'm quite deaf and it is hard to hear folks on scooters coming up behind me if they are on sidewalks. I'm not sure that there is a good solution for that. I continue to be concerned about those who slap the flashing light crossings on Canyon or Folsom and then barge right into the street without waiting to make sure traffic has stopped. Cars can't stop on a dime, especially in wet weather. Also, a scooter goes much faster than a pedestrian, and I've seen that surprise some drivers on Canyon. Anonymous 9/13/2022 07:18 AM My only issue is they are limited to were they can be ridden id like to ride downtown but they stop at 28th st. Anonymous 9/13/2022 07:23 AM E-scooters are a danger to the rider and to pedestrians/cars Anonymous 9/13/2022 07:27 AM e scooters block multi use paths for bicyclists, wheel chairs, people pushing their children in strollers. They are ugly and for some reason allowed to be discarded on any sidewalk or roadway. The city would not allow other abandoned vehicles to be dumped blocking a sidewalk where ever the user wants to leave it. It has also been extremely unfair to the citizens of City of Boulder living east of 30th St. to have to encounter these scooters dumped in there neighbors hoods while the city doesn't impose this hazard to the citizens living west of 30 th st. Anonymous 9/13/2022 07:35 AM They are urban litter. People drive dangerously, and it also takes up bike slots in apartment areas, please get rid of them. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 34 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 84 of 236 Anonymous 9/13/2022 07:40 AM E-bikes with official racks would be a safer and more practical solution than scooters. Anonymous 9/13/2022 07:41 AM People using them on the road are also dangerous to bikers and themselves. Anonymous 9/13/2022 07:42 AM Seriously? Do we think the automobile arrived in America and everything was perfect on Day 1? Is the program perfect? No, but how about we add some more protected bike lanes so people feel safe on the street. Add some designated parking spaces on the street so I don’t have to leave it parked on the sidewalk. Make the company share data with the city so we know where infrastructure is needed. Anonymous 9/13/2022 08:02 AM Left in middle of multiuse paths, can be a hazard Anonymous 9/13/2022 08:04 AM They are an eye sore Anonymous 9/13/2022 08:09 AM They are essentially litter. Left wherever people discard them. And the Lime business is allowed to operate on public property, store their goods on public property, and be left as a nuisance, without paying anything for the privilege. Anonymous 9/13/2022 08:09 AM People aren't always great about parking the scooters Anonymous 9/13/2022 08:12 AM Riding in the street carelessly. Sometimes 2 people on a scooter Anonymous 9/13/2022 08:12 AM They are just littered everywhere. Anonymous 9/13/2022 08:16 AM https://sfstandard.com/transportation/sf-mulls-strict-new-rules-to-keep- scooters-off-sidewalks/? campaign_id=49&emc=edit_ca_20220913&instance_id=71807&nl=calif ornia- today&regi_id=36051723&segment_id=106163&te=1&user_id=de7ca4 45f98dd85dddb9fbf15517b6fa E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 35 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 85 of 236 Anonymous 9/13/2022 08:16 AM I think mostly the issues are the dead areas in the geolocation of Boulder where the scooters don’t work. Makes the scooter more of a hassle than a bonus. Anonymous 9/13/2022 08:18 AM I think there should just be clear safety laws in place to protect all parties and pets. Slowing to a very low established max speed when passing, requiring a verbal warning when approaching from behind and always passing on inside keeping pedestrians from being in the middle of 2 passing vehicles. Anonymous 9/13/2022 08:20 AM They don’t cover the entire city. Very frustrating that the geo fence limited what I could accomplish. Anonymous 9/13/2022 08:21 AM So many accidents involving scooters!! Anonymous 9/13/2022 08:28 AM when I needed one to get to campus there were none. when I did borrow one to get to class I parked it and came out and it had been borrowed by someone else, so I had to figure an alternate mode of transportation Anonymous 9/13/2022 08:37 AM Lack of helmets Anonymous 9/13/2022 08:40 AM I live in vista village mph. KIDS are riding these scooters half the night. Very noisy when I’m trying to sleep. Wish they would go away!!! Anonymous 9/13/2022 08:46 AM I frequently see children (the youngest looked around 9 or 10 years old) riding these scooters. Many of these kids aren’t even wearing helmets. There needs to be better age enforcement for use and penalties for adults who rent these for their young children. Anonymous 9/13/2022 08:48 AM When they’re ditched and piled up, they make the city look gross. Most of the riders I have seen express no regard for pedestrians or vehicles. I’ve almost witnessed multiple collisions. Anonymous 9/13/2022 08:59 AM They don’t go to the business district. Need to use them downtown and restrict cars in the area. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 36 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 86 of 236 Anonymous 9/13/2022 09:06 AM Often going wrong way, in bike path, and crossing road dangerously - especially at night. And it is annoying when they’re discarded in random spots. Anonymous 9/13/2022 09:07 AM e-scooters don’t offer helmets for riders and most riders aren’t wearing one Anonymous 9/13/2022 09:15 AM Running thru red lights on e scooter is upsetting and so dangerous. Anonymous 9/13/2022 09:19 AM They way people just plop them around decreases visual appeal in locations, but that's probably unavoidable. Anonymous 9/13/2022 09:20 AM I ride them quite often. Not a single problem, but I would like them available after 11 pm again! And nothing past 28th?! Please expand their range. Anonymous 9/13/2022 09:23 AM The biggest problem is that I can't go west of 28th, which limits the scooters' usefulness in a pretty serious way. Anonymous 9/13/2022 09:23 AM they are scattered everywhere. Look at the Colorado Springs model. You can only return a scooter to designated areas. Anonymous 9/13/2022 09:27 AM I think cars are the problem not scooters. People need accessible and convenient ways to get around. Anonymous 9/13/2022 09:31 AM Abandoned scooters are left in the middle of sidewalks in residential neighborhoods. Blocking paths and are a nuisance. Anonymous 9/13/2022 09:32 AM Some of the scooters are abandoned after use as if they were trash. They are not lined up as depicted above. They are left on sidewalks, lawns, parking lots, and driveways. Anonymous 9/13/2022 09:51 AM Allowing e-scooters on paths, like dirt path west of 63rd street to Spine is extremely dangerous to pedestrians, children in strollers, on- leash dogs, etc. The people on the scooter are not able to react to others on the path in a timely fashion. Serious accidents will eventually happen. I have almost been hit and literally run-off the path into the bushes. My dogs have almost been hit. Riders cannot or do E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 37 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 87 of 236 not yield or acknowledge their responsibility. Anonymous 9/13/2022 10:14 AM Weird that the options are "safety risk to people walking" and "block the path for pedestrians." I find that poorly parked e-scooters are more in my way when I'm riding a bike. I've seen cyclists have near- misses because one of them is going around an e-scooter on a narrow path. Anonymous 9/13/2022 10:23 AM Spending money on these hazards is insulting when there are so many more significant transportation issues to address! Students get free bus passes and ride bikes. It wouldn’t hurt anyone to walk more. Scooters are also even more dangerous in rain, snow, ice situations. Anonymous 9/13/2022 10:34 AM If there were a way to get over the potential for spreading lice providing helmets with these would be invaluable. They go quite fast for having no protective equipment to go with it… albeit they still might not wear that helmet and discard it, making it useless. So I don’t know what to do there. I can’t remember if these scooters have lights on them for night, but if not they need them both for the visibility of the scooter users and the drivers on the road to see them better. Some riders are reckless with the scooters but not much you can do about that either Anonymous 9/13/2022 10:49 AM Do you like people getting head injuries? Because this is how people get head injuries Anonymous 9/13/2022 10:52 AM Teens riding with 3 passengers and no helmets very recklessly. Should be ticketed. Anonymous 9/13/2022 10:58 AM I've seen e-scooters hit sidewalk cracks that then cause their riders to lurch forward and fall, hitting the concrete with their shoulders, heads and hips. The small tires on the e-scooters do not handle bumps and curbs and are quite dangerous. Anonymous 9/13/2022 10:59 AM They seem to be unregulated and unsafe. Last night I passed one on 30th street. I could barely see the person, who had no helmet and I am concerned for the safety of the scooter riders and liability of drivers who could make a mistake. Anonymous I do not consider the program a success because the city postponed E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 38 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 88 of 236 9/13/2022 11:01 AM it’s decision until we were almost out of the first wave of covid. During covid everybody purchased ebikes rendering the escooter program superfluous. The city was out of touch with reality to even approve the program. That the city now has an ebike rental program makes the escooter program even more useless. . The City should never have gotten into the program because I read an expose that it’s a Chinese marketing scheme to dump excess scooters on the American market and especially politically incorrect since China is now threatening to invade Taiwan. Several times, I did research into purchasing my own Razor escooter and discovered they were so undependable and short lived that buying one wasn’t an environmentally sustainable solution. It was publicly stated in the beginning there would be no scooters allowed east of 30th St. that Why was Lime allowed to expand it’s territory to 55th St without any public input? I estimate the use at 55th and Valmont as only 20%. Get rid of the program! Anonymous 9/13/2022 11:05 AM The extremely short lifespan of these e-scooters is a serious issue. The fact that at most you get a few months out of them before they become landfill is reason alone for Boulder to not participate in these programs. Anonymous 9/13/2022 11:17 AM They are left in all sorts of locations, littering the paths and areas. They frequently get blown over into the paths….and are a hazard. Anonymous 9/13/2022 11:41 AM They're a disorganized eye-sore cluttering up an otherwise pretty city. I think the b-cycle model is better where they're almost always neatly organized at specific locations, not just strewn about the city where- ever people leave them, often looking like trash on the side of the road. Anonymous 9/13/2022 11:52 AM The scooters are not picked up every night as promised. Why they were introduced during COVID is beyond me. Anonymous 9/13/2022 12:18 PM E-scooters abandoned on sidewalks in Gunbarrel area. Anonymous 9/13/2022 12:40 PM They are frequently being left in inappropriate locations, blocking pedestrian paths and accessible routes. They should only be allowed to park in designated locations. Anonymous Not cheap enough, Transit Pass should grant free access to scooters. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 39 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 89 of 236 9/13/2022 12:50 PM Anonymous 9/13/2022 12:57 PM These things are trash that make our city look haphazard at best, & more dangerous at worst. The few people who do ride them do so without helmets on the main roads, with little to no consideration for their safety or the safety of others. Most of the time they're just laying around on the sidewalks looking like trash though. This is BOULDER, CO! Incentivize people to ride their bikes - do the right thing & get rid of these scooters. Anonymous 9/13/2022 01:01 PM Question 2 should not be a single option. A person could have ridden a scooter and seen them ridden on the sidewalk and the street. They are not exclusive options. Anonymous 9/13/2022 01:04 PM I’m tired of getting hurt! Anonymous 9/13/2022 01:09 PM I see scooters parked on sidewalks and even at entrances to crosswalks all the time. For disabled people this could be a real problem. Anonymous 9/13/2022 01:48 PM If I get hit by an e-scooter as a pedestrian, who pays the hospital bills. I have had many close calls with bikes because I walk everywhere. Bikes will be on the sidewalk even when there is a bike path. Anonymous 9/13/2022 01:50 PM I've seen an e-scooter left in a disabled parking spot. Anonymous 9/13/2022 02:01 PM Seems that they get discarded anywhere all over town and are overall a nuisance. People operating them seem impulsive, reckless, and aggressive around others on the scooters. They are visual pollution as well and I find them all over the bike paths abandoned in the middle of the paths creating a hazard, esp. at night. I have seen them tossed in the various creeks as well. Anonymous 9/13/2022 02:04 PM City should prioritize biking and bike safety and infrastructure over e scooters Anonymous 9/13/2022 02:06 PM I've seen these in other cities and they are just broken and abandoned all over the city. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 40 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 90 of 236 Anonymous 9/13/2022 02:07 PM these scooters are a complete hazard to anyone with mobility issues. you can't get around them, they clutter the sidewalks, and people leave them all over. Anonymous 9/13/2022 02:10 PM I haven’t experienced any of those problems Anonymous 9/13/2022 02:12 PM It's challenging having so many users now at different speeds - walkers, cyclists, e-scooters, e-bikes. It would be better if more users signalled when they were passing. Or we could better separate speeds Anonymous 9/13/2022 02:29 PM Unsightly and abandoned on the bike paths, blocking traffic Anonymous 9/13/2022 02:40 PM I have received multiple bruises from idiots on e-scooters striking my arms with their handles as they blast past me from behind without any warning on sidewalks - I'm nearing 70, walk and bus everywhere. People on bicycles do the same thing - no bells anymore; no warnings of "on your left/right." At times, some sidewalk corners are totally blocked by abandoned e-scooters; and they are thrown down into bushes, onto flowers, and across sidewalks. E-bikes are particularly frightening these days - there is one young lady who rides down Broadway with two people behind her - and occasionally one on the handlebars - and she acts like she is driving directly at you. I have had to step into Broadway (near Dellwood) multiple times to avoid being struck by her. She and her friends laugh uproariously and ride on... Spike 9/13/2022 02:47 PM A rider of a privately-owned e-scooter had a head-on collision with my daughter's bicycle on the first day of middle school. The result was a total loss of the bicycle. Riders of these scooters typically pay no heed to safety of pedestrians or bicycles. There is a culture of complete lack of respect for others on the paths or sidewalks. Anonymous 9/13/2022 02:51 PM Any perceived environmental benefit from having these scooters as a mode of transit is more than offset by their brief lifespan, which can be as little as 30 days. Anonymous 9/13/2022 02:58 PM biggest problem is them being abandoned everywhere E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 41 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 91 of 236 Anonymous 9/13/2022 03:02 PM For instance the guy with a scooter in a blind corner on the bike path, standing over it looking at his phone. Almost broke my neck trying to avoid him. Anonymous 9/13/2022 03:10 PM E-scooters are abandoned all over the city, on bike paths, sidewalks, multiuse paths and are a danger to path users, besides being an eye- sore, and are there for days at a time. Anonymous 9/13/2022 03:13 PM They are great except they are often ditched in areas that make life harder for those with vision disabilities or mobility issues. You can’t get a wheelchair around a scooter that’s tipped over on a sidewalk. If this Issue could be solved they would be great for the City. I’ve noticed that Boulder, Colorado really don’t like, want or care about those with disabilities here. Please keep those with disabilities in mind in all of your decisions. Thank you. Anonymous 9/13/2022 03:17 PM Scooters laying in walkways make travel impossible for people with disabilities. Anonymous 9/13/2022 03:22 PM Not being able to get to campus due to no ride zones Anonymous 9/13/2022 03:22 PM My experience is that they are problematic on sidewalks as well as on multi-use paths because people ride too aggressively. I suppose there is just not a culture and set of expectations for them yet. I have also seen them do dangerous things on roads. It seems like mostly younger people (mid-20s and under) use them, so I don't think it improves mobility for the vast majority of our citizens. Students all have bus passes anyway. Most people with mobility challenges (myself included) would not feel safe on a scooter. I think they serve young able-bodied people at the expense of disabled and older people's safety. Anonymous 9/13/2022 03:25 PM Creates too much of a speed mismatch = danger Anonymous 9/13/2022 03:36 PM Scooters being nearly run over by myself or others because they have ended up laying over sideways in the roadway. It is unknown how they arrived in this location… but I am not paying for my vehicle’s repairs or repair/ replace of the scooter should I someday run one over. I would be billing you and Lime. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 42 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 92 of 236 Anonymous 9/13/2022 03:38 PM They block the sidewalks and bike paths when I bike around town there have been multiple times that I have to stop to lift my bike over the scooter Anonymous 9/13/2022 03:38 PM I love finding Lime Scooters in the Boulder Creek. Anonymous 9/13/2022 03:49 PM Scooters are littering the creek and other park spaces. Anonymous 9/13/2022 03:54 PM They are ugly and less safe then alternatives like bcycle Anonymous 9/13/2022 03:57 PM I have seen them I ditched off Jay road. Anonymous 9/13/2022 04:07 PM They are always a scattered mess on the street corners. I hate the way they look. Only once out of dozens have I seen safe and courteous driving of the scooters. Anonymous 9/13/2022 04:10 PM The problem is they are restricted from use where they would be most useful. Anonymous 9/13/2022 04:18 PM With maximum speeds up to 20 mph it doesn’t take much to cause a Traumatic Brain Injury. If a person suffers a traumatic brain injury in Boulder they would have to get airlifted to a trauma one center and the closest one is in Denver. (Denver Health) I cant even imagine what it would be like to get ahold of a CU students parents in the middle of the night to tel them their child suffered a TBI while riding a scooter?!! What if the parents lived in India or Pakistan? Imagine the lengths they would have to take to get to their child…and all because of an electric scooter? I understand how important it is to save our planet and think of alternative transportation. But scooters are dangerous. Anonymous 9/13/2022 04:31 PM I don't see problems with them I just would like the limitations to be unrestricted with the exception of pearl St mall Anonymous 9/13/2022 04:33 PM The speed people drive these e scooters on multi use paths really concerns me. My dog has been close to being hit multiple times. If the E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 43 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 93 of 236 speed was reduced, I’d be more inclined to accept them Anonymous 9/13/2022 04:43 PM Boulder doesnt need them. Its small enough to not justify having them. Anonymous 9/13/2022 04:49 PM Lots of emergency room visits resulting from scooters and the lack of helmet wearing Anonymous 9/13/2022 05:40 PM eyesoar laying around the city, unpredictable drivers some in the road others on bike path or sidewalks. Seemingly don't follow any road rules. Plus no one ever is wearing a helmet while riding them Anonymous 9/13/2022 06:16 PM CU students using them & leaving them at the houses they rent from. Scooters would accumulate 1-4 at a time in the front lawns or sidewalks. It made it a hazard, especially in winter. Anonymous 9/13/2022 06:35 PM People just dump them. Like e-bikes on the bike path (too big, to heavy, and ridden too fast) these are too easy to just dump and not be responsible for it. Anonymous 9/13/2022 06:35 PM When it comes to Boulder, E scooters look trashy and with a large presence of students at CU they would be misused and ditched randomly throughout the city Anonymous 9/13/2022 06:40 PM Literally none. The people I've seen on them seem like they're having a good time. Anonymous 9/13/2022 07:38 PM area that is allowed is too small making them less useful and sometimes not an option Anonymous 9/13/2022 07:51 PM A really good equity program like new zeal and and Australian program could help those who economically could be helped the most …get it into a tax initiative …right now cost prohibitive by a long shot …I live in the lower economic east side it’s popular but not economically feasible Anonymous 9/13/2022 08:00 PM They are awful and dangerous to riders and pedestrians alike. I will never ride one again. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 44 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 94 of 236 Anonymous 9/13/2022 08:09 PM They block sidewalks and people on them are rude, thoughtless and self centered. It’s all about them and their right to the sidewalk. Get them AND bicycles off of the sidewalks in Boulder. Pedestrians in Boulder walk on the grass or in the street. Get them off sidewalks and into bike lsnrs Anonymous 9/13/2022 08:13 PM I have personally been involved in close calls with careless scooter operators, including on streets, on street bicycle lanes, multi-use paths and dedicated sidewalks in various areas of Boulder, as a motor vehicle operator and as a pedestrian. These have mostly been as a result of scooters dashing wildly across streets, entering flowing motor vehicle traffic erratically and without looking around for safe entry, not signaling their intention prior to moving position, and leaving scooters lying around and blocking the middle of sidewalks, on-street paths, gutters, street corners and inside bus shelters. Each and every concern listed in survey question #3 applies, in my observation. If you cannot/ will not fully enforce traffic regulations for these scooters then you need to end this problematic program as soon as possible. I don't see much chance for enforcement re these scooters, based on my many years of living, working, driving, cycling and walking all around Boulder's various transportation corridors, because of the obvious lack of ongoing enforcement for motor vehicle, cyclist and pedestrian traffic in this city. Thank you for taking comments about this poorly designed and unsuccessful program, and for making changes/ ending it. Anonymous 9/13/2022 08:14 PM Speeding on bike paths. There is zero enforcement of speed limits for scooters Anonymous 9/13/2022 08:28 PM When they’re just plopped down in the middle of a sidewalk or neighborhood, and there are several, it’s an eyesore and obstacle for walkers or bikers Anonymous 9/13/2022 08:38 PM The biggest problem is just how they're discarded - often fall over or are left blocking sidewalks and curb cuts. Anonymous 9/13/2022 08:39 PM Boulder needs to put more effort into a more accessible, safer method of Public transportation that doesn't produce as much e waste at the end of the day. Bike rental services like b cycle do a much better job getting bikes back to a return point and are less dangerous than an e scooter. No one ever has a helmet and they are going much faster on side walks than pedestrians. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 45 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 95 of 236 Anonymous 9/13/2022 08:50 PM Fucking eyesore! Anonymous 9/13/2022 09:01 PM The only problem is that they don’t work in some areas. Please let me ride one across town Anonymous 9/13/2022 09:24 PM Block sidewalks, especially for people in wheelchairs. Anonymous 9/13/2022 10:01 PM I'm concerned about the frequency at which I've seen e-scooters abandoned in dangerous places where they present a risk to pedestrians and bikers. For example, my household members have seen them parked in places like dark, multi-use path tunnels where bikers cannot see them. I have also seen handicapped people struggle to pass them on the sidewalk. Scooters are also a threat to pedestrians, especially when driven at high speeds and without audible noise to indicate approach. This summer, my young child was almost hit by someone who took an e-scooter into a public playground. Additionally, I have had multiple experiences in which people unsafely rode scooters on streets or in bike lanes, including swerving in and out of traffic and going the wrong direction at very high speeds. This is a threat to both them and to drivers and bike commuters. In my mind, the scooters are not worth the risks they pose to other populations, especially when e-bikes can largely fill the niche and don't have the same issues with being abandoned. Anonymous 9/13/2022 10:23 PM I live out east 55th and Arapahoe and there are lots of abandoned scooters here left on sidewalks and yards. There aren’t many riders out here to take them back to town. Anonymous 9/13/2022 10:25 PM They block intersections where people with disabilities have troubles. Anonymous 9/13/2022 10:49 PM The main problem is that Boulder had to many people driving instead of using lower impact forms of transit like e-scooters. Anonymous 9/14/2022 01:21 AM Can't get past 28th street, even up north. Anonymous Please..no e scooters on Pearl St Mall or trails! E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 46 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 96 of 236 9/14/2022 06:17 AM Anonymous 9/14/2022 06:18 AM People complaining about e-scooters Anonymous 9/14/2022 06:41 AM There are a minority of riders who do not pay enough care and attention to pedestrians, but I don't believe this to be an insurmontable problem. Anonymous 9/14/2022 06:44 AM These eye sores seem to be abandoned left and right on city streets. Part of the problem may be the restricted regions in which they are available — you can’t really use them to get from one place to another. People hit the usage boundary and ditch them. I don’t know the solution, but the system as implemented now is not working. Anonymous 9/14/2022 06:53 AM No range. The limited area has restricted, generally, most potential for using for more extensive outings. Areas where larger residential buildings exist seem to see more vandalism of the units. Some 'student' age people have little respect for their surroundings or others' property. Anonymous 9/14/2022 07:02 AM Blocking the areas where they can be ridden greatly diminishes the usefulness. Anonymous 9/14/2022 07:42 AM Riders are not trained on road etiquette and present a danger to drivers and pedestrians. I have had close calls while driving and walking with inexperienced operators and have seen young kids( under 18) driving them. Anonymous 9/14/2022 08:00 AM These worthless things are OUTLAWED in Atlanta. There is a reason. They are a walking hazard, also they are a fire hazard because of the Lithium battery. They are a public menace. Anonymous 9/14/2022 08:06 AM E-scooters are a hazard for disabled people. For those who are blind or for people who use wheelchairs, e-scooters block already narrow sidewalks and make it difficult to get around them. Anonymous 9/14/2022 08:11 AM Limited range and availability. Probably the result of being a pilot instead of a full-fledged rollout, but the scooters can't access many vital areas of the city where they would be most useful. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 47 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 97 of 236 Anonymous 9/14/2022 08:30 AM bad scooters drivers on Boulder Creek path, abandoned scooters in Boulder Creek, scooters left on sidewalks blocking disabled from being able to use Anonymous 9/14/2022 08:32 AM I have seen the scooters being used as clothes drying racks for the homeless, thrown all over town, and parked and discarded on sidewalks. I have seen elderly neighbors having to navigate around them which has not been easy. Frankly they are the same as litter, but more dangerous. Anonymous 9/14/2022 08:39 AM Now that Bcycle has gone electric it’s best to leave our public last- mile transportation to that service as they’re relatively contained w/ their parking corrals, and the dynamic between riding on the sidewalk vs. street/bike-lane is better understood. Anonymous 9/14/2022 08:39 AM Would be nice to have designated return areas Anonymous 9/14/2022 08:39 AM Not big enough riding ranges around boulder, so you can get stuck in an area in boulder where you can’t ride your scooter. Anonymous 9/14/2022 08:39 AM They are parked all over the place. People seem to move them around after they are parked creating all sorts of hazards for pedestrians - especially problematic for people with mobility accessories such as wheelchairs. Anonymous 9/14/2022 08:41 AM On multi use paths, abandoned scooters can make it tricky for pedestrians and bicycles to coexist. I saw someone nearly wipe out on a bike because a scooter blocking the path was hard to see with where pedestrians were at the time. Anonymous 9/14/2022 08:42 AM The problems with e-scooters are mostly related to the rental platform, not with e-scooters themselves. Those who own their own scooters generally ride and park them responsibly. Anonymous 9/14/2022 08:46 AM Safety danger on some poorly maintained roads Anonymous Lime scooters take demand away from B cycle which is a better E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 48 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 98 of 236 9/14/2022 08:50 AM program for Boulder Anonymous 9/14/2022 08:56 AM Piles of scooters left on the sidewalk or abandoned in the middle of walkways. Anonymous 9/14/2022 08:57 AM E-scooters parked on sidewalks and paths are a serious hindrance to people with mobility impairments Anonymous 9/14/2022 09:11 AM hideous Anonymous 9/14/2022 09:13 AM Badly parked scooters block paths making them completely unusable for people in wheelchairs or using strollers. This is a serious accessibility issue. Anonymous 9/14/2022 09:25 AM The issue is the limited usage space. Anonymous 9/14/2022 09:28 AM My wheelchair bound cousin was in town last summer and these scooters made it a nightmare to walk anywhere with them. They are constantly left on sidewalks in ways that are an accessibility problem. Anonymous 9/14/2022 09:31 AM This things are a great safety hazard to everyone involved. They would work in a perfect society but they do not work in ours. People drive them on sidewalks, bike lanes, in the middle of the street, and I’ve even seen people drive them on the high way! They hurt pedestrians and people can hurt themselves by driving on roads and getting hit by cars. Anonymous 9/14/2022 09:34 AM As shown in your picture for this survey, where these scooters are "stored for use" can block access to things such as bus stops or bike racks. Anonymous 9/14/2022 09:35 AM People leave the scooters in the middle of the sidewalk. I live near a retirement home and I see people with walkers and canes struggle to navigate them. Anonymous 9/14/2022 09:42 AM I know multiple people who have had permanent head injuries due to the lack of helmet use. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 49 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 99 of 236 Anonymous 9/14/2022 09:42 AM they go too fast!!!!--- and there is not a good place to "park them" Anonymous 9/14/2022 09:43 AM They are abandoned everywhere and are obnoxious Anonymous 9/14/2022 09:49 AM There have been some very bad accidents including these scooters Anonymous 9/14/2022 09:49 AM There are riders who drive the scooter like they don't have a care in the world and cross the road without looking and without right of way at 20+ mph. Riders don't seem to know if they are supposed to be bikes or pedestrians. Anonymous 9/14/2022 10:10 AM These e-scooters are left all over my street and sidewalk. The bright green light can be seen all night long and is so annoying. Please get rid of them. Anonymous 9/14/2022 10:20 AM No safety gear. Anonymous 9/14/2022 10:23 AM They're a nuisance - they make the sidewalks less pleasant as a pedestrian and the roadways more dangerous as a driver. I've seen a lot of issues with scooters traveling the wrong way on bike paths as well. Anonymous 9/14/2022 10:25 AM Lack of docking stations seems to be a large issue. docking stations should be required similarly to Bcycle. Anonymous 9/14/2022 10:29 AM The city's website states that LIME scooters may be parked on the sidewalk, and it also states that LIME scooters should not block sidewalks. I find this to be an "ableist" contradiction, as ANYTHING left in the sidewalk blocks a pedestrian who needs the full width of the sidewalk, such as a person in a wheel chair. Also, as a regular bike commuter, I find them to be a potentially dangerous nuisance on bike paths when in use or when parked. Anonymous 9/14/2022 10:44 AM Sometimes left in traffic, abandoned by a rider or left by the company themselves. If there were designated drop off areas for people to leave them, that would be preferred. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 50 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 100 of 236 Anonymous 9/14/2022 10:48 AM Scooters parked on sidewalks make sidewalks unusable for wheelchair-bound people. Anonymous 9/14/2022 10:55 AM Mostly lack of obvious parking means discarded scooters everywhere. Anonymous 9/14/2022 11:04 AM People riding e-scooters often ride them on the road/bike lane as if there were no cars or bicycles on the road. They ride them on multi- use paths more like a bicycle. Lack of signaling for passing and turning on e-scooters is very common, largely because taking a single hand off the handlebars to do so feels dangerous. Anonymous 9/14/2022 11:10 AM Scooters should be required to be stored privately or returned to designated location. They should be considered discarded and waste if left in the public right of way. Anonymous 9/14/2022 11:34 AM Scooters are often left in the street or in the middle of sidewalks with no regard to residents where the test was held. Anonymous 9/14/2022 11:34 AM I've never used an e-scooter because I feel the process to check one out is unnecessarily burdensome and requires too much personal data. I don't want to install an app on my phone. Anonymous 9/14/2022 11:41 AM None. Publicly available transportation is good. Anonymous 9/14/2022 11:45 AM Please open up all of boulder. To limit the scooters to only the campus isn’t fair. Open it all up. Anonymous 9/14/2022 11:49 AM They get dumped everywhere and are a hazard to pedestrians at the speed they are ridden. I’ve almost been hit by one while walking my child in a stroller, and have seen some go right through playgrounds with children playing. The city should seriously consider not renewing the program. I feel like pedestrians in this city no long have protections against motorized vehicles riding way too fast on sidewalks and walkways/children's playgrounds. Anonymous They are extremely heavy and hard to move. We found one E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 51 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 101 of 236 9/14/2022 11:57 AM abandoned on a Boulder hiking trail, and it took two of us to pull it from a creek area out onto the path. Anonymous 9/14/2022 11:59 AM saw a couple of scooters on the lawn of a business near a bus stop around mapleton ave & 28th Anonymous 9/14/2022 12:03 PM Please remove the limitation on areas! I want to commute via pearl's side streets! Anonymous 9/14/2022 12:24 PM always left in the way when I encounter one on the sidewalk, i put it in the street next to curb Anonymous 9/14/2022 12:59 PM None. Quit your whining. Anonymous 9/14/2022 01:23 PM They get placed in the middle of the sidewalk, which blocks cyclists and pedestrians. Anonymous 9/14/2022 01:30 PM The city should not put money into these. We should focus on improving public transportation. Anonymous 9/14/2022 01:40 PM This week a scooter was left on the side of the street on Monroe Drive. Anonymous 9/14/2022 01:46 PM e-scooters in bike lanes pose a risk to cyclists as well as cars - and of course themselves. I have seen e-scooters coming around corners at very fast speeds, and they are very hard to see because they are so small. Also I have never seen anyone on an escooter wearing a helmet. Anonymous 9/14/2022 01:52 PM I have seem more people discard scooters in ditches and waterways out of spite and dislike for the scooters. Scooters get more disrespect from people that don't ride them than people that do Anonymous 9/14/2022 01:58 PM Definitely need designated parking spaces, they are discarded all over Anonymous Rich people worried about their property values. Not in my backyard E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 52 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 102 of 236 9/14/2022 02:00 PM types Anonymous 9/14/2022 02:01 PM Seems like a lot of visual blight. They are often strewn about and look abandoned. The are often parked blocking cross walks or in ADA ramp areas. Anonymous 9/14/2022 02:53 PM People riding in the street and ignoring the laws of the road. Also they go faster then bikes and no one wears helmets Anonymous 9/14/2022 03:31 PM They are a menace to public space and need designated parking spots that are clearly marked and not in the way of public spaces. Anonymous 9/14/2022 03:53 PM Come on now. Cars are a problem. These aren’t a problem. All of the above applies to cars. Anonymous 9/14/2022 04:16 PM E-Scooters are being used on narrow sidewalks that do not allow them to pass others safely. They are relatively quiet so you don't hear them coming but my dog turned to look at what was coming behind us. He was on a leash but stepped to the center of the sidewalk to look back and nearly got ran over. Dogs aren't as predictable as human pedestrians. E-Scooters also quickly cross the road at pedestrian crossings without pressing the cross-walk button. Anonymous 9/14/2022 04:24 PM I haven't seen any of these noted issues with scooters, but I am not exactly I inspecting waterways for scooter presence. Anonymous 9/14/2022 04:24 PM They are an ugly eyesore Anonymous 9/14/2022 04:27 PM Scooters being ridden too fast and they are left everywhere Anonymous 9/14/2022 04:27 PM People are going to ride these on the Pearl Street Mall and on 29th Street. There's a bit too much bad behavior on Pearl already (I saw a man on drugs with his pants constantly falling off a couple weeks ago. . . there were kids). I'm not overly concerned with people scooting on sidewalks in general, but in these areas it's bad news. I want Lime to patch the software to lock the scooters if the GPS say's they've ventured into those areas. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 53 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 103 of 236 Anonymous 9/14/2022 05:18 PM They never follow the laws of traffic (why should they, it’s a scooter). But as a driver I’m constantly afraid I’m going to hurt someone for that reason Anonymous 9/14/2022 05:31 PM They take up an unwarranted amount of public space, I wish they were not in boulder Anonymous 9/14/2022 05:50 PM I discovered Lime scooters by tripping over one left on the sidewalk walking home from work at midnight. Anonymous 9/14/2022 07:03 PM I appreciate that you have kept them outside of central boulder… if you keep them, please keep that restriction Anonymous 9/14/2022 07:09 PM Abandoned scooters lay for several days or even a week in the weeds behind Foothills Hospital. Isn't the company supposed to collect the scooters and bring them places where they can be used rather than laying on their sides in the weeds? Anonymous 9/14/2022 08:27 PM I’ve seen mutliple crashes with individuals getting seriously injured on these. Bcycles are so much more safe on our streets Anonymous 9/14/2022 08:43 PM It's getting harder and harder as a driver to watch for fast moving vehicles on sidewalks. They can be on any of the 4 sidewalks at an intersection, and travelling in any direction. Watching vehicle lanes, bike lanes, and sidewalks for fast moving scooters or other vehicles who don't stop or pay attention to traffic signals is scary is considerably more difficult than watching for much slower moving pedestrians. Anonymous 9/14/2022 09:12 PM The concept is cool but the “just leave it wherever” execution creates tons of problems, creates obstacles for those using the paths, and generally just makes things look bad with abandoned scooters everywhere. Anonymous 9/14/2022 09:20 PM Scooters on sidewalks and in roadways, as well as in designated parking spaces on CU property, block routes for bike use and reduce more environmentally friendly micromobility. Scooters also frequently block sidewalks on paths that children take to school, requiring them to enter the road to pass at busy times of day. Private corporations should not have carte blanche to degrade the beauty and usability of E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 54 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 104 of 236 public spaces by discarding these devices at the cost of the taxpayer. Anonymous 9/14/2022 09:22 PM They are left in the middle of the sidewalks. Hard to move around. Makes neighborhood look trashy! Anonymous 9/14/2022 09:32 PM I live just a few blocks east of 28th street. Most of my trips that I take are heading west, and the scooter will stop working in just a few blocks. This makes it pretty useless to me. I used one once in Denver with a friend for about a 10-12 minute ride. With the cost for each of us, it could have been cheaper to call a ride share. That does not incentivize me to take this non-car transportation mode. Overall not useful to me. Anonymous 9/15/2022 05:18 AM I would love for the scooter range to be extended to where I live (75th St and Lookout), since we lost the Heatherwood 205 RTD bus and have no other public transit options Anonymous 9/15/2022 06:10 AM not too crazy about the clutter of them being left all over the place Anonymous 9/15/2022 06:43 AM Sidewalks are for walking. Scooters (and bikes) should be on streets. Anonymous 9/15/2022 08:05 AM I have never ridden an e scooter. I have an e bike. For those looking for last minute grab and go the e scooter is a great idea. Someone from the company needs to be responsible for keeping them out of ditches and pathways. Anonymous 9/15/2022 08:15 AM While sometimes speeds themselves aren't dangerous, drivers can't always see the scooter riders when turning if the scooters are going fast or blocked by bushes or the like. Anonymous 9/15/2022 09:09 AM Years ago had a friend injure themselves riding a bike into a shopping cart at night. I consider e-scooters to be the same sort of hazard and have moved hundreds of them out of the way. Anonymous 9/15/2022 09:21 AM They seem to be randomly accessed and dropped - which I suppose is part of the convenience but it also creates a chaotic street landscape that is already hazardous E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 55 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 105 of 236 Anonymous 9/15/2022 10:58 AM My only concern is when a kid gets hit by a car ... Anonymous 9/15/2022 11:13 AM E-scooter riders often have a disregard for any traffic laws within the City of Boulder. I have nearly been hit on multiple occasions on multi- use paths or sidewalks. In addition, while driving, I have had to slam on my brakes, again multiple times, because someone on an e- scooter, does not stop at stop signs, street lights, or enters street from sidewalk to avoid slowing down because of an obstacle or red light. Anonymous 9/15/2022 02:57 PM I wish there was more direction on where to leave them- i don't like a scooter infront of my house on the sidewalk for 5 days... and I wish they got picked up quicker- like in 24 hours. Anonymous 9/15/2022 03:21 PM I have seen small groups of what look like teens buzzing around 29th St. Mall on the Lime Scooters and noted 'braced' reactions from pedestrians and those on the scooters as there were close potential conflicts. Anonymous 9/15/2022 05:03 PM Please do NOT approve scooters. They are dangerous - I know of at least one person who has been seriously injured. Also, my grandsons tried them and the brakes didn't work properly. They are more like a toy. No helmets required - head injuries. Will they be like bikes and allowed to not stop at red lights and stop signs? Such a dangerous new law. They really don't help the vast majority of shoppers. Can't carry much on scooter. They are extremely dangerous. Examples: I was backing out of a parking lot at Carelli's near Williams Village. A student on a scooter went zipping by at high speed downhill and I almost hit them. Too hard to see them. Question 2 does not allow 2 answers. I have also seen scooters in the street and bike lanes. I was worried about wobbly riders in bike lanes and afraid they would fall into street and I would hit them - who is liable??? Often used by drunk people - dangerous. Abandoned in sidewalks they make it hard for wheel chairs to navigate - violation of ADA law?? They are not always picked up at night and they are an eyesore. Anonymous 9/15/2022 06:16 PM E-scooters are often left on private lawns - they are very heavy, and when removed, tear up the lawn. E-scooters give people the option of being LAZY! (Instead of walking or riding a self-propelled bike, or a self-propelled scooter.) They certainly don't promote fitness! E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 56 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 106 of 236 Anonymous 9/15/2022 06:54 PM Part of the intent was purportedly to provide free access to the minority/underprivileged community I have yet to see anyone other than students utilizing ebikes Anonymous 9/16/2022 08:27 AM They’re eye sores that affect the health and safety of all those in Boulder Anonymous 9/16/2022 08:28 AM It’s littering. If I parked a vehicle randomly on the sidewalk, I would be ticketed. Why can these companies profit from it without penalty? Anonymous 9/16/2022 09:11 AM Slightly too expensive to save money scooting versus driving - but a good alternative to driving occasionally. Anonymous 9/16/2022 11:37 AM E scooters are also a danger to cars driving. Anonymous 9/16/2022 12:02 PM They demonstrate riding the E-bike like the bicyclists ride around going on the sidewalk, then the bike lane, then the pedestrian crossings and back to the sidewalk where they usually don't belong Anonymous 9/16/2022 02:13 PM The E-scooters left around town look like discarded trash around our city. Anonymous 9/16/2022 05:16 PM My major problem is that they are left in pedestrian walkways, multi- use paths, and other inappropriate places that block pedestrians and bikes. Anonymous 9/16/2022 06:54 PM Scooter riders and the police do not know the laws governing where and how e-scooters may be ridden legally. A young adult woman on an e-scooter accelerated to a high speed (inside a pedestrian crosswalk!) and slammed into the side of my husband’s car, resulting in her being seriously injured. Because the police were apparently uninformed that motorized vehicles aren’t to be ridden in a pedestrian crosswalk, my husband was ticketed. We had a year of hell and thousands of dollars of expenses defending him. Since it is illegal to drive a motorized vehicle in a crosswalk and she hit his car, ultimately, the charge was dropped, but he will never recover from the trauma. A massive public education campaign needs to be undertaken to let people know what the law is before e-scooters are allowed in the city and somebody needs to tell the police where e- scooters are and aren’t allowed to be ridden so no one else will have E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 57 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 107 of 236 to go through what we did. Anonymous 9/17/2022 12:34 AM I live in constant fear that someone barrel-assing down the sidewalk on an e-scooter is going to run me over and I'm going to fall and break a hip. The people who ride scooters are going too fast to stop quickly. There are no easily-visible license plates so I couldn't report anyone if I became injured. I also have to step over abandoned scooters that lay around for days trashing my neighborhood. Please end this program and remove the scooters. We have a great bus system - people can ride the bus or get a bike. Anonymous 9/17/2022 02:00 AM I'm particularly concerned about sidewalks being blocked in a way that makes getting around difficult for wheelchair users Anonymous 9/17/2022 09:41 AM I have to remove 2 to 4 scooters from sidewalks *every time* I walk my dogs: sidewalks should be unobstructed not used as parking lots. I can no longer safely use any underpasses on the bike paths due to speeding scooters coming down the middle of the path; the entrances and exits are semi-blind turns. In addition to going very fast, kids are carrying friends and running dogs which makes them less stable Anonymous 9/17/2022 12:48 PM My main problem is I see scooters lying down in the middle of nowhere. Where did the person that rode the scooter go that they would need a ride to the middle of no where? No where is a place that is not in proximity to house or business or school. Once these scooters are out in the middle of no where who is going to happen upon them and ride them somewhere. Sometimes there are two or three just thrown down haphazard on the side of the bike path. What is the guideline for pickup by Lime/Uber of these scooters. I have seen some in the same place for a couple days. I have also seen a Lime employee unload scooters onto a curb at an intersection where there is not much pedestrian traffic that they would be used. I can understand a few waiting at bus stops but how does Lime determine where the best place is. Trial and error? I think electric b bikes are a much better alternative although they are not as cool with the younger crowd. I have not been up on campus but if students are riding them to class are there a bunch of scooters laying around outside campus buildings. They are an eye sore and I think the business model is poorly conceived. Anonymous 9/17/2022 04:02 PM They are a nuisance and end up blocking pathways everywhere. Stick with the ebikes that have docking stations. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 58 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 108 of 236 Anonymous 9/17/2022 05:40 PM I just don’t like that they are parked in pedestrian walking path blocking bikes or walkers. The parking is the problem. Not the actual scooting. I wish we partnered with another escooter company like Spin that focuses on safety and partnership. Lime gives escooters a bad reputation Anonymous 9/17/2022 08:10 PM They are a danger and nuisance and a mess. Anonymous 9/17/2022 08:58 PM Would like to be able to park at table Mesa park and ride. Biggest complaint is not enough of them around — would like more! Anonymous 9/18/2022 05:25 AM Have several times witnessed college-agers dangerously and illegally crossing car traffic on Lime scooters. Anonymous 9/18/2022 08:57 AM The turn off without warning when out side of zone Anonymous 9/18/2022 09:03 AM We see them littered on the sidewalk in our neighborhood especially on Sundays and Mondays and it’s simply really annoying that our kids have to play around them. Anonymous 9/18/2022 10:52 AM I think we just need more obvious or designated places to park the scooters. Anonymous 9/19/2022 12:45 PM no potential or current problems with lime scooters Anonymous 9/19/2022 02:48 PM While I like the idea of having scooters available, especially to support people taking buses to campus who then need to either take another bus or walk a long way, I hate how abandoned scooters often litter the sidewalks. I imagine it makes things much more challenging for those who are visually impaired or may use a wheelchair. Anonymous 9/19/2022 04:01 PM More than one person on an scoter Anonymous 9/19/2022 06:39 PM Nobody wears helmets, nor are they even available when you are using a scooter. Very serious injuries and/or death can occur. A young man on a Lime scooter tried to cross Foothills Parkway, not at E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 59 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 109 of 236 an intersection, and totaled my car. Fortunately, I was not seriously injured, but if I had a passenger with me, I think they would be dead. The young man was unconscious for almost 2 months, and is still in a rehab hospital as far as I know ~6 months after the accident. I don't know if he was intoxicated or just an extremely poor decision maker. I still have PTSD and get triggered whenever I see a e-scooter, or an e- scooter rider, or a biker without a helmet Anonymous 9/19/2022 07:03 PM The pedestrian is losing the right of way. Please keep these scooters off the sidewalk. Anonymous 9/20/2022 03:43 AM I don’t understand why they aren’t seen around Will Vill as much as last year. The Ebikes are constantly gone ir not charged. Last year there were scooters accessible. This year the kids in Will Vill specifically Darley Towers, Cafeteria, UPS, Dr’s office Will Vill East towers there are NO Escooters. Your missing out in making money by not having them easily accessible. Anonymous 9/20/2022 11:31 AM Boulder has no age limit for scooters or e-bikes Boulder has no helmet requirement for scooters or e-bikes Boulder has no posted speed limit for scooters or e-bikes Boulder has no restrictions of any kind for scooters or e-bikes on trails Boulder either has no restrictions or does not enforcement for headlights at night for bikes, scooters, or e-bikes. Boulder has no driver's license requirement for any of the above. Anonymous 9/20/2022 11:37 AM I have come across some just laying in our business parking lot and had to move them to pass thru. Anonymous 9/20/2022 12:27 PM People ditch the scooters because when going between Will Vill and Main Campus it shuts off because of zones. Anonymous 9/20/2022 01:46 PM N/A Anonymous 9/20/2022 02:36 PM Riding wrong way for their side of street, going way too fast, being indifferent to rules of the road Anonymous 9/20/2022 03:12 PM Wonderful for all ages especially college students E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 60 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 110 of 236 Anonymous 9/21/2022 08:17 AM I do a lot walking and riding (by bike) around Boulder and I have noticed a problematic aspect of the Lime scooters that appears to be pervasive. That is, scooters are constantly parked in the middle of sidewalks, on sidewalk ramps intended for wheelchairs, and on private property. For example, tonight a scooter was completely blocking a sidewalk in my neighborhood so I had to move it off to the side, which leaves the scooter sitting on private property. Neither option is acceptable because the first option blocks the sidewalk for any number of my elderly neighbors who use walkers or canes and option two is using private property to facilitate a business venture. I can’t park my car on the sidewalk and I can’t park my car on private property, so why is the city allowing Lime to operate when their business model assures that scooters will park like this all over the city? I can’t think of any other business that would be allowed to operate like this (the bike share program requires bikes to be returned to specified racks and thus they are not left all over the city in completely inappropriate places). I might add that the so-called benefits of this program are highly dubious. For example, the climate impact of Lime scooters is almost laughably negated by the fact that for every scooter that gets left in the wrong place, someone in a huge SUV or truck needs to drive and pick the scooter up and deliver it to a designated parking spot. I see it all the time in my neighborhood: scooter abandoned and then picked up by a giant SUV getting 15 mpg all day. One only needs to do a cursory glance through the peer- reviewed literature to see that the longterm climate impact of an e- scooter is worse than using other modes of transportation. Moreover, the scooters are not useful to elderly folks, so in essence, the city is simply catering to lazy young people that could just as well ride a bike, but instead would prefer to have an SUV deliver them a scooter to there nearest bus stop so that they can then later abandon the scooter in an inappropriate location blocking a sidewalk or handicap access ramp. I think the city should seriously reconsider the cost- benefit balance of allowing Lime to operate in Boulder. Anonymous 9/21/2022 08:25 AM i see all these problems regularly. the scooters make it difficult for me with a stroller, older folks with canes, the riders ride too fast and have almost hit me, and i never see anyone with a helmet… Anonymous 9/21/2022 12:51 PM Scooter riders seem to have less control of themselves than bike riders. Anonymous 9/21/2022 12:55 PM Please poll ER staff regarding frequency & number of patients seen from scooter accidents. In Denver it is frighteningly high. No reason to think Boulder is significantly different. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 61 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 111 of 236 Anonymous 9/21/2022 01:05 PM I think the biggest problem is that riders are not informed of the etiquette and general safety rules/information. They ride dangerously whether they are aware of it or not and I think it will lead to increased death/injury on the road. Anonymous 9/21/2022 01:56 PM Irresponsible scooter riders make it difficult for responsible bicyclists dealing with aggressive drivers. Anonymous 9/21/2022 02:22 PM E-scooters are aesthetically unpleasing: the lime color does not blend with the environment and they're trashing the sidewalks. Anonymous 9/21/2022 03:21 PM Safety Anonymous 9/21/2022 05:19 PM They are riden on the road, sometimes in a dangerous manner. Anonymous 9/21/2022 05:56 PM My dad is 84 and lives in senior housing near campus and I am very worried about him getting flustered by scooter and losing balance. The tipped over scooters in the sidewalks are concerning. I am very concerned about lack of helmets Anonymous 9/21/2022 09:01 PM No helmets and students leave them random places. Anonymous 9/22/2022 05:13 AM I think many of the problems with e-scooters come from people not being used to them and also not knowing clear rules. Like, are they allowed on bike paths? If so, they should follow bike path rules and speed limits (and so should e-bikes, which seem more dangerous since they can go faster). Anonymous 9/22/2022 08:08 AM They are an eyesore being dropped all over the place. Anonymous 9/22/2022 09:02 AM E-scooters riders ride FAST and are dangerous on sidewalks to pedestrians. Pedestrians can’t walk in the bike path or street with traffic so retain the sidewalks for pedestrians ONLY. Anonymous 9/22/2022 10:33 AM My wife is visually impaired and has almost been hit even when walking with a blind walking stick. then there is the triping hazard. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 62 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 112 of 236 Anonymous 9/22/2022 04:19 PM much more expensive than other forms of transportation, even uber/lyft Anonymous 9/22/2022 04:23 PM the people complaining are just sensitive. it is a little expensive tho Anonymous 9/22/2022 04:40 PM When scooters are left on the sidewalk, there’s often no space left to get around them in a wheelchair. They are incredibly heavy and I cannot move them from my wheelchair. On more than one occasion this has forced me to have to use my wheelchair in the road to continue on my path. They’ve also obstructed my ability to access bus stops. In particular, 30th between Arapahoe and Baseline has some very narrow sidewalks. I would estimate about once every 3 weeks a scooter gets seriously in my way; this problem seems to have worsened since summer started. It has been unclear to me who to report this to (and reporting it doesn’t solve the pressing problem of getting around it). In addition, twice since July I have encountered scooters blocking the accessible ramps in the parking lot at Scott Carpenter. Scooters have also obstructed the entrance to my apartment building on a handful of occasions. Anonymous 9/22/2022 05:37 PM I’ve just seen some dangerous riding where people will go across the street w/o looking. It’s a big accident waiting to happen. Anonymous 9/22/2022 05:53 PM I wish they were able to be driven further than 28th street Anonymous 9/22/2022 07:03 PM I think the university should give students access to them as b cycle does…. Aka free for students… Anonymous 9/22/2022 08:03 PM People who ride E-scooters do not look up and almost hit other pedestrians, they have gone into the road where cars have to stop rather quickly, and people just leave them in the middle of the sidewalk or streets and it’s so annoying and makes it more difficult to commute when there are a lot of people. Not to mention they are ugly, especially when they are thrown into the ditches. Anonymous 9/22/2022 08:24 PM Many many drunk people on them E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 63 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 113 of 236 Anonymous 9/22/2022 10:12 PM I think they’re restricted in spots where they would be the most useful, for example cu boulder campus. Anonymous 9/23/2022 09:21 AM There are too many zones where the scooter doesnt work and it forces you to lug around the heavy scooter. For example i tried to cross a busy street and the timer to cross ran out, halfway through the cross walk the scooter stopped working and i had to try to rush with the non working scooter because we entered a dead zone HALFWAY THROUGH A CROSSWALK Anonymous 9/23/2022 09:38 AM incompatible with winter weather/bad idea in snow Anonymous 9/23/2022 01:02 PM Problems?! This is a pretty one sided Questionnaire I have to say. Where are the questions like how many car miles are you saving because you rode a Scooter?? Anonymous 9/23/2022 01:06 PM For all of the reasons marked 4 above, I need to add, anecdotally, that I have had direct experiences with people who have been severely injured by either an unaware driver or taking a fall themselves on e-scooters. Overall, Boulder is a very friendly walking town, and there is no valid reason to have e-scooters accessible in the town center, and especially not on the Pearl Street Mall where just enforcing the no bikes and no dogs regulations are difficult enough. Anonymous 9/23/2022 02:03 PM Na Anonymous 9/23/2022 02:04 PM They are left lying around, and look messy. Anonymous 9/23/2022 04:36 PM I’m concerned about this being considered safe to ride while drinking. While it is not driving a car, it is still dangerous. Anonymous 9/24/2022 11:16 AM E-scooters left laying in the bike paths are particularly dangerous for bicyclists. Also, I’m not sure if the energy expended to collect all the abandoned scooters results in a net gain for our climate goals. Anonymous 9/24/2022 02:27 PM Lack of infrastructure for them E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 64 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 114 of 236 Anonymous 9/25/2022 08:29 AM None. These have been great!!! Anonymous 9/26/2022 08:06 AM I live in east Boulder and was initially worried about all the problems listed above. Since starting to ride myself, I’ve realized the vast majority of users are responsible and safe and those fears are way overblown. My biggest concern is the lack of helmets but I’m not sure what the solution for that is. Anonymous 9/26/2022 12:55 PM People abuse the scooters -leaving in ditches, trash cans, dangerous locations. I have found them to be a bit pricey and in other towns where there are a lot of them (Austin) they take over the parks and are an aesthetic issue. People tend to be more reckless on scooters than say B Cycle bikes. Anonymous 9/26/2022 09:11 PM In my opinion, e-scooters are a potential danger for all concerned. The only place where they can ride is on sidewalks, where they can pose a problem for pedestrians. Unless there has been a change in Boulder ordinances, they aren't permitted to ride on sidewalks. I don't know where they are permitted to ride in Boulder other than on the roads with cars and motorcycles. They can't realistically be out there mixing it up with car traffic and it would create a giant mess to have them in the bike lanes. I'm sure Boulder bikers would hate that. I've never seen them wearing helmets. As far as I know, the e-scooter companies don't offer any training for those wanting to rent. E- scooters are inherently unstable because of their high center of gravity, high speed, and fast acceleration. There have been thousands of serious injuries across the USA in places where they are allowed, and most have been head injuries. What responsible parent would send their child to school on an e-scooter? That's asking for it. They are dangerous and a lot of people will suffer serious injuries if they are allowed in Boulder. Anonymous 9/27/2022 08:18 AM I think it’s a problem with dead zones. I should be able to navigate around easily. Anonymous 9/27/2022 11:50 AM discarded and fallen over on sidewalks and bike paths...you have to stop and move them. Anonymous 9/27/2022 02:12 PM I think there are some problems with this survey- Question 3 doesn't ask what they have personally seen, so it is unclear to say whether E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 65 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 115 of 236 you think it is an issue or whether hypothetically it could be an issue if it happened. Also Question 2 doesn't let you select multiple options. In terms of problems with the scooters, I think they benefit a very specific segment of the population - it is not very equitable- in terms of their expense (people with money) and mobility (young people) Anonymous 9/27/2022 02:19 PM Having more protected bike lanes would make it safe to scoot there. Anonymous 9/27/2022 03:01 PM People should just ride bikes and be responsible for their own transportation Anonymous 9/27/2022 03:15 PM People riding these scooters are going so fast in normally pedestrian only areas (like sidewalks) that I’ve frequently seen riders put themselves in dangerous situations not obeying traffic rules normally applicable to faster vehicles, eg rushing out into traffic, cars not seeing them coming, disrupting bike and pedestrian traffic. I often find the scooters ditched across sidewalks, blocking access to disabled folks who can’t move them, and who are then blocked from getting where they are going. Anonymous 9/27/2022 10:37 PM There are not enough protected bike lanes on streets, and vehicle speed limits are too high. Anonymous 9/28/2022 03:33 AM Incredibly unsafe. Too many accidents and injuries. Anonymous 9/28/2022 07:20 AM My friends brother died because of a scooter malfunction Anonymous 9/28/2022 01:59 PM The scooters are blocking to many sidewalks and are being ridden in the streets, probably with no insurance Anonymous 9/28/2022 02:57 PM I saw a girl riding a scooter and injure herself. She had to get picked up by ambulance. In general, they look like trash that has been discarded and they teach our young people to just throw things away when they are done with them. Rather than take care of what they have. Anonymous 9/29/2022 09:39 AM These scooters are an eye sore lots of the time. The geofencing on these is VERY dangerous if you are not familiar with it & it is often not E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 66 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 116 of 236 accurate Anonymous 9/29/2022 10:37 AM e-scooters strewn about the city make it look like nobody around here gives a crap about anything. It sends a message that the public's right of way is secondary to the individual's right to fun and convenience. Anonymous 9/29/2022 12:47 PM They don’t really have a place to ride. They’re unsafe for sidewalks as they move faster than pedestrians. They’re unsafe in bike lanes as they’re are too slow in comparison for bikes (and people don’t wear helmets). They’re generally a nuisance. They also block sidewalks for people in wheelchairs who can’t move them out of the way. Anonymous 9/29/2022 03:44 PM Riders just randomly leaving the scooters after usage wherever looks bad and can be a safety issue Anonymous 9/29/2022 05:47 PM Frequently abandoned directly on bike paths Anonymous 9/29/2022 05:49 PM VERY FEW people are actually using the scooters. They are contributing to the trash along the bike paths and sidewalks. Anonymous 9/29/2022 08:37 PM Pedestrian paths should be human powered only. The people of Boulder are too stupid to handle the responsibilities that come with electric transportation- just look at how shitty they drive Anonymous 9/29/2022 09:01 PM Just like with bicycles, guidelines should be put in place for e- scooters. Perhaps suggesting them use the bike lanes (?) Anonymous 9/29/2022 10:04 PM With the exception of discarded items, this same feedback applies to all the electric bikes popping up recently. Anonymous 9/29/2022 11:02 PM They zip across intersections in front of cars and are discarded in sidewalks, yards, and streets. Way too fast on sidewalks. Anonymous 9/30/2022 06:32 AM They are an eyesore being littered all over the place and a safety hazard. Anonymous I think it helps us go to the park-and-ride when we need to given that E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 67 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 117 of 236 9/30/2022 06:50 AM we cannot leave a bike there anymore Anonymous 9/30/2022 07:06 AM I've been around and used e-scooters since 2007 when they became a thing. I'll never forget watching a guy crack his femur in half on one. Because people don't own them, they don't treat them with respect, don't treat the community with respect and act irresponsibly. My view is getting the people to own them is the way to have an effective program. Anonymous 9/30/2022 07:09 AM They don’t go on campus which can be frusturating Anonymous 9/30/2022 07:15 AM I’m mostly concerned about riding my bike, especially when it gets dark. I’ve seen these scooters parked in the middle of bike paths and around blind corners…just accidents waiting to happen. Anonymous 9/30/2022 07:24 AM Would we ok motorcycles on the multi-use paths? NO. Anonymous 9/30/2022 07:27 AM The creek path already has skateboards, increasingly motorized, hoverboards, speeding bikes of all sorts. And sometimes runners and endangered walkers. E-scooters would add an additional layer of motorized wheels on the path. Why not make it a priority to simultaneously widen the path and paint a line separating wheeled travelers from walkers and runners as you already do in downtown sections of the path? If you want more walkers, make it safer for them. Anonymous 9/30/2022 07:31 AM Please get these off the streets. Riders use them recklessly and leave them wherever they want, forcing bikers to avoid them and littering the city with abandoned scooters. Nobody but the company selling these scooters benefits from Boulder continuing this program. Anonymous 9/30/2022 07:31 AM Aesthetics of having them left all over the paths is poor. Also, they mostly replace walking to my observation so negative impact to overall public health. Anonymous 9/30/2022 08:00 AM Scooters r left in the middle of sidewalks and multi-use pathways. Riders don’t use voice alerts when approaching pedestrians. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 68 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 118 of 236 Anonymous 9/30/2022 08:15 AM Those on escooters go too fast and have no regard for pedestrians on the sidewalk Anonymous 9/30/2022 08:32 AM Really its the rider thats the problem, the the escotter Anonymous 9/30/2022 09:36 AM Blocking bike paths and sidewalks when abandoned in random places. Have seen them in grassy areas near apartment buildings, where they can’t be seen at night by dog walkers. Anonymous 9/30/2022 09:47 AM I’ve seen way more scooters just laying around like trash than scooters being actually used. This doesn’t look good for our town. Anonymous 9/30/2022 10:10 AM Scooters are yet-another disposable appliance. What is the environmental impact? Anonymous 9/30/2022 11:19 AM You won’t let us take the scooters west of 28th street preventing 80% of uses. Anonymous 9/30/2022 08:15 PM It seems these riders have no education on shared path etiquette. They are a hazard. I’ve seen many intoxicated riders- no helmets. . . Anonymous 10/01/2022 09:34 AM There's no safe place to just leave a motorized scooter except the sidewalk and streets. I'm required to maintain clear access to all sidewalks bordering my property. Why aren't Lime scooters part of that ordinance? You sure let me know if I don't remove the snow on time. They block my sidewalks weekly and it's an eyesore. Green scooters strewn all over my neighborhood is certainly not helping my property value. Anonymous 10/01/2022 07:41 PM They litter our city and are unnecessary Anonymous 10/01/2022 07:46 PM There are too many e motor transports on the paths now. The users are not familiar with etiquette when approaching or passing. They also don’t know or care about the right of way. The scooters are left anywhere and make the city look junky. I like the b cycle and e b cycle program because they have check in areas. However, they have motors too and don’t have experience or etiquette that’s needed when sharing the path. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 69 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 119 of 236 Anonymous 10/03/2022 09:03 AM so tired of seeing scooters left everywhere around the City, sidewalks yards & intersections Optional question (418 response(s), 606 skipped) Question type: Essay Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 70 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 120 of 236 Q10 The city has also heard some positive feedback on e-scooters. On a scale of 1 to 4 with 1 being the least benefit and 4 being the most benefit, please rate each of the following: 4 3 2 1 Question options 1000250 500 750 1250 E-scooters replace some ride hailing services... E-scooters allow college age students to get ... E-scooters help customers get to businesses a... E-scooters are fun, an important ingredient t... 212 225 248 303 207 190 185 172 226 204 186 175 326 347 348 318 Optional question (977 response(s), 47 skipped) Question type: Likert Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 71 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 121 of 236 Q10 The city has also heard some positive feedback on e-scooters. On a scale of 1 to 4 with 1 being the least benefit and 4 being the most benefit, please rate each of the following: E-scooters replace some ride hailing services E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 72 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 122 of 236 1 : 212 2 : 207 3 : 226 4 : 326 50 100 150 200 250 300 350 E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 73 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 123 of 236 1 : 225 2 : 190 3 : 204 4 : 347 50 100 150 200 250 300 350 400 E-scooters allow college age students to get to campuses E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 74 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 124 of 236 1 : 248 2 : 185 3 : 186 4 : 348 50 100 150 200 250 300 350 400 E-scooters help customers get to businesses a little further away than a walking trip E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 75 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 125 of 236 Q11 Other benefits? Please describe: 1 : 303 2 : 172 3 : 175 4 : 318 50 100 150 200 250 300 350 E-scooters are fun, an important ingredient to provide mobility options E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 76 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 126 of 236 Anonymous 9/12/2022 11:08 AM I like that they provide alternative travel option. Anonymous 9/12/2022 11:10 AM I thought e-scooters only worked east of 28th Street? If so, I am not sure how they would help students get to campus per item 5 above? Anonymous 9/12/2022 11:33 AM I'm not answering the above for you to skew results. Anonymous 9/12/2022 11:45 AM Survey does not list all options. However I think the benefits from scooters are small and limited Anonymous 9/12/2022 11:51 AM I think they also supplement the bus system that is not very effective in east boulder (limited stops, frequency, etc.) Anonymous 9/12/2022 12:05 PM I would like to see the data on use other than for fun. Then assess the cost vs benefit. They can't be cheap for the cost it takes to manage and service them. Anonymous 9/12/2022 12:12 PM 0 Anonymous 9/12/2022 01:48 PM They appear to be easier to ride, we often don't realize that not everyone knows how to ride a bike or drive a car. Anonymous 9/12/2022 01:55 PM I bought my own e-scooter after riding Lime for 6-7 weeks. Anonymous 9/12/2022 01:59 PM Please walk, bike instead - there is no reason for these in Boulder Anonymous 9/12/2022 02:40 PM I really don't think there are benefits unless you have stock in Lime. Anonymous 9/12/2022 02:48 PM If they had to be returned to a specific place (like the city bike rentals), that would be different. I'm not sure this is the solution, but they wouldn't look so trashy everywhere and be a hazard on the sidewalks. But just haphazardly everywhere in the city is a mess. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 77 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 127 of 236 Anonymous 9/12/2022 03:12 PM Climate benefits, public space activation benefits Anonymous 9/12/2022 03:16 PM They make the city money. Its only a matter of time before someone gets seriously hurt and then it won't be fun anymore. Anonymous 9/12/2022 03:28 PM Good for the environment! Anonymous 9/12/2022 03:28 PM none Anonymous 9/12/2022 04:22 PM They help connect pedestrians access public transportation. Anonymous 9/12/2022 04:32 PM Keeps personal injury attorneys employed and benefits their advertisers Anonymous 9/12/2022 04:34 PM none, no benefit! I had hoped to see responsible use but they are scattered everywhere, I hate them now! They add to the trashy look under bridges and often around unhoused areas....... Anonymous 9/12/2022 04:45 PM None Anonymous 9/12/2022 04:50 PM None...people on these scooter are a moving accident waiting to happen and the city is directly ignoring this massive liability of people with no insurance risking the public at large Anonymous 9/12/2022 05:16 PM Their dispersed nature makes them more convenient than the bikes. But this is also their biggest problem. They are an Easter egg hunt at times. Anonymous 9/12/2022 05:27 PM Another way to waste taxpayer money Anonymous 9/12/2022 05:32 PM The more non-car options the better! There will always be people who are reckless and inconsiderate on scooters, but I’d hate to see those few, wreck this opportunity for everyone else. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 78 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 128 of 236 Anonymous 9/12/2022 06:01 PM None Anonymous 9/12/2022 06:04 PM Less car traffic, accessible transportation for people who cannot afford cars Anonymous 9/12/2022 06:15 PM They are so helpful to people that lack a vehicle. Anonymous 9/12/2022 06:18 PM They make money for the companies that own them. Anonymous 9/12/2022 06:28 PM I do not know/ have experience answering the positive feedback questions. How would we know such answers to these questions? This is not an effective form!!!! Anonymous 9/12/2022 06:45 PM No cars Anonymous 9/12/2022 07:13 PM Efficient and fun Anonymous 9/12/2022 07:15 PM How many people above the age of 30 use scooters? It is a false narrative that people are using them for last-mile transit. Keep scooters geo-fenced to the CU campus. Anonymous 9/12/2022 07:36 PM None I can think of Anonymous 9/12/2022 08:01 PM There's no reason why you can't have scooters that are returned to a drop-off site. Don't encourage laziness and sloppiness. This has consequences for society as a whole Anonymous 9/12/2022 08:33 PM If well placed they solve some last mile mass transit issues Anonymous 9/12/2022 08:39 PM none E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 79 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 129 of 236 Anonymous 9/12/2022 09:04 PM Seem fine to me. Anonymous 9/12/2022 09:07 PM Work to get from your bus to home but should not be left willy billy anywhere. Anonymous 9/12/2022 09:55 PM They connect with city transportation- they allow you to get from a bus stop downtown to east Walnut, for example, where no bus goes. Anonymous 9/12/2022 10:36 PM Less traffic on the road Anonymous 9/12/2022 10:58 PM I see many students riding them late at night which may mean they are not drinking and driving Anonymous 9/12/2022 11:00 PM Better for the environment than a bus Anonymous 9/12/2022 11:08 PM Fun for tourists, good for the occasional time I don’t have my own escooter/ebike/car/two legs on hand Anonymous 9/12/2022 11:17 PM Would be helpful to get to class if they were allowed on the hill. As one of the demographics most likely to use scooters, it’s odd that they’re not allowed to be parked on Univeristy Hill. Anonymous 9/12/2022 11:29 PM Allows college students to reach businesses they wouldn’t regularly visit which benefits business away from campus Anonymous 9/12/2022 11:31 PM Easy to ride for most people and are simple to use Anonymous 9/13/2022 12:07 AM I feel much safer riding an e-scooter alone at night than I do walking Anonymous 9/13/2022 01:34 AM Absolutely nothing they are dangerous and a nuisance Anonymous 9/13/2022 03:52 AM I see many people using them responsibly and having good fun. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 80 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 130 of 236 Anonymous 9/13/2022 04:17 AM Clean up the bums Anonymous 9/13/2022 05:45 AM No benefits. These scooters will make boulder worse. Anonymous 9/13/2022 05:45 AM None creates more problems as they get dumbed in the creek Anonymous 9/13/2022 06:12 AM There may be benefits, but with so many and the fact that most don't know how to ride them, the cons outweigh the pros. Anonymous 9/13/2022 06:41 AM Fun? For who? The selfish people with zero regard for anyone else? Anonymous 9/13/2022 06:46 AM I see very little benefit. Anonymous 9/13/2022 06:47 AM You can’t even ride them on campus Anonymous 9/13/2022 06:48 AM Convenience, but maybe focus on boulder ebike program, ditch lime. Anonymous 9/13/2022 06:54 AM Less people in cars for short trips Anonymous 9/13/2022 07:07 AM Alternative to walking for errands where they are allowed. Enables you to bus to one location, scooter around between multiple locations for errands, and leave the car at home. Anonymous 9/13/2022 07:14 AM The vast majority of the riders seem quite in control and competent. Anonymous 9/13/2022 07:18 AM I was out on a walk one day and hurt my ankle having the scooter was very helpful to get closer to my home. Also I know a woman that felt unsafe and the scooter allowed her to get away from a potentially dangerous situation. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 81 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 131 of 236 Anonymous 9/13/2022 07:23 AM None Anonymous 9/13/2022 07:27 AM The e s cooter company is lining it's own pockets with cash as the expense of citizens who pay city taxes to use their own sidewalks. E scooters are dangerous. I never see their users wearing a helmet. I believe there has already been a serious accident of one e scooter user at the intersection of Colorado and Foothills highway. The city is promoting serious head injuries to this youthful , with often poor judgement population. Anonymous 9/13/2022 07:32 AM Reduce drunk driving Anonymous 9/13/2022 07:35 AM None, make people walk there is an obesity crisis Anonymous 9/13/2022 07:40 AM They cause 10 times as many accidents than bikes per capita. Not sure how to frame that as a benefit but I'm sure Lime will think of something Anonymous 9/13/2022 07:42 AM Awesome for exploring the multitude trails - I wouldn’t have explored as much because I don’t own a bike. Anonymous 9/13/2022 08:06 AM You can’t be in support of carbon reduction and sustainability and not be in support of scooters, e-bikes, etc. I’ve replaced countless vehicle trips with scooter rides Anonymous 9/13/2022 08:37 AM Can be safer for women to travel than walking or riding in some instances Anonymous 9/13/2022 08:40 AM None I can see Anonymous 9/13/2022 08:54 AM A good environmental option instead of driving Anonymous 9/13/2022 09:06 AM Reducing parking and congestion in Boulder is great - plus, they are low emission and don’t require personal ownership, which is great! E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 82 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 132 of 236 Anonymous 9/13/2022 09:07 AM e-scooters cut down on traffic congestion and parking Anonymous 9/13/2022 09:09 AM Help reduce vehicle miles traveled, accessible to people of all incomes, allow out of town folks to easily access alternative transportation. Anonymous 9/13/2022 09:17 AM Alternative transportation that keeps people safe when COVID is higher — they don’t have to crowd into a bus Anonymous 9/13/2022 09:20 AM I don’t believe they can get to campus… Anonymous 9/13/2022 09:22 AM Tourism! People visiting town can see more of the town and spend money throughout the city as the explore on scooters. Anonymous 9/13/2022 09:22 AM a part of fixing last mile problems (good partner with B-cycle) Anonymous 9/13/2022 09:23 AM It really helps me as someone who is dependent on the bus system and sometimes has to take a bus that lets me off almost a mile away from my house. Every option that helps me get around faster and safer and with more flexibility helps me continue living car-free. Anonymous 9/13/2022 09:27 AM I normally commute around Boulder in my car. While my car was being serviced, I used e scooters to get to doctors appointments, the grocery store, and social activities. It was a quick and fun way to get around the city. Anonymous 9/13/2022 09:30 AM The scooters are generally parked on the side of the walkways and don't seem to impact travel. I wish I could go further on them. I live at Arapahoe and 33rd, and would love to get to work downtown, but they don't go past 29th street. It doesn't make the trip as worthwhile. Anonymous 9/13/2022 09:32 AM I thought that e-scooters did not work on campus. As for replacing other services, e-scooters are not usable during snow or other incremental weather. Anonymous 9/13/2022 09:57 AM Allows me to have a mode of transit when I don’t have a safe place to store my personal e-scooter or bike at a destination. Allows for E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 83 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 133 of 236 spontaneous trips without prior personal transportation planning. Provides options for mobility allowing to easily go without a car. Anonymous 9/13/2022 10:23 AM Absolutely none. Anonymous 9/13/2022 10:34 AM I’ll admit they are a good way for people to travel farther and quickly, yes. Anonymous 9/13/2022 10:37 AM Anything to get lazy Americans out of their cars and relieve congestion and pollution is a great idea. Anonymous 9/13/2022 10:49 AM Probably a reduction in drunk driving...but drunk riding e-scooters means more head injuries. Do you like people getting head injuries? Anonymous 9/13/2022 11:01 AM I should also add that if the program was intended for CU students as a former CU staff member, it should have been paid for by the university not the city. I have seen one person on an escooter who seemed to be doing a shopping trip. I haven’t noticed any impact on Lyft or Uber use by the escooters due to the dropoffs that I see at the 14th St bus station.The only other visible use of them that I’ve seen is high school kids riding them to their apartments near Arapahoe and 55th. and by college kids near Baseline. The CU students are rightfully afraid to take them anywhere near the PearlStreet Mall. I am thankful that the program is not anywhere as successful as in Denver where it’s a mess. The entire area near Union Station was jammed with bunches of idle scooters when I was there in 2018. I felt so threatened by idiots riding then on a narrow sidewalk two abreast that I have not been back to downtown Denver for this reason. I feel the city neglected to fully investigate the insurance liabilities of the program and that it’s only due to its lack of success that no one has been killed riding one while either drunk or stoned. Anonymous 9/13/2022 11:05 AM None Anonymous 9/13/2022 11:07 AM If e-scooters don't work west of 30th are they really helping students get to campus? Anonymous 9/13/2022 11:08 AM I see the young and more seasoned people in my neighborhood use these more and more. Some of them don't have cars, so it's a semi- E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 84 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 134 of 236 affordable way for them to be independent in getting places. I also like how mutual it is, if there is one left in a neighborhood, others have easy access. Also, it's fabulous in terms of reducing car use and overall energy use in transportation for in-town short trips. Anonymous 9/13/2022 11:17 AM I prefer those bike sharing bikes to scooters. Anonymous 9/13/2022 12:40 PM They offer very little benefit - especially compared to better services such as B-Cycle. Anonymous 9/13/2022 12:50 PM Eco friendly, easy to use, fast and efficient, enhance micro mobility and macromobility, provide essential transportation Anonymous 9/13/2022 01:04 PM None to mention. Anonymous 9/13/2022 01:09 PM According to the city's Lime/Uber scooter website, these scooters are supposed to be geo-fenced so that they don't work outside of a certain area (east of 28th and north of Jay Road I believe) but I have seen them all over the neighborhoods near Celestial Seasonings, well outside the geo-fence boundary. Anonymous 9/13/2022 01:30 PM Great to use when one person is biking and you’d like to join them for a short trip Anonymous 9/13/2022 01:48 PM They make people fat and lazy because they should walk. Anonymous 9/13/2022 01:50 PM They seem similar to the b-cycle program in allowing people to try out alternative forms of transportation without the large commitment of purchasing and safely storing a personally owned device. With the added flexibility of not being restricted to docking stations (though this is also the biggest downside if not parked responsibly; which seems too often). Anonymous 9/13/2022 02:07 PM none. they're terrible. Anonymous They are very cheap, emissions free, and take up less space than E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 85 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 135 of 236 9/13/2022 02:10 PM cars Anonymous 9/13/2022 02:12 PM I've heard that e-scooters typically replace walking trips. They aren't designed for very long trips. With Lime needing to drive around to rebalance and recharge scooters, are they actually preventing any emissions? Anonymous 9/13/2022 02:19 PM Really fun Anonymous 9/13/2022 02:40 PM None - they and bicycles on sidewalks/pathways are hazardous due to the people riding them, who have no regard for pedestrians. Spike 9/13/2022 02:47 PM They often litter the multiuse paths and sidewalks in my neighborhood, so...fertilizer for plants? They make a lot of noise when someone tries to move them? Super beneficial. Anonymous 9/13/2022 02:49 PM In a place with limited or sub-par public transit, scooters are an easy and relatively inexpensive way to allow people to get places more easily or where they otherwise might not be able to get without a car or a bike Anonymous 9/13/2022 02:51 PM None. Anonymous 9/13/2022 03:02 PM The benefits are far outweighed by the drawbacks: Anonymous 9/13/2022 03:10 PM If a person thinks an e-scooter is fun, they have their own e-scooter. Anonymous 9/13/2022 03:13 PM Just have a designated parking place so those with mobility disabilities are not struggling. Anonymous 9/13/2022 03:22 PM Quick and easy on inclined streets Anonymous 9/13/2022 03:22 PM I would never use one without a helmet E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 86 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 136 of 236 Anonymous 9/13/2022 03:25 PM none Anonymous 9/13/2022 03:36 PM It is taking $ from RTD! Anonymous 9/13/2022 03:38 PM I don’t see any benefits to them, I feel the e bikes are much more useful for all the purposes that I would use a scooter for and they’re easier to find since they have bike racks Anonymous 9/13/2022 03:38 PM Yeah, none. Well the intention of them is a great idea, they end up being used recklessly and discarded like trash. Anonymous 9/13/2022 04:33 PM E scooters make the community less safe on sidewalks Anonymous 9/13/2022 04:43 PM None Anonymous 9/13/2022 05:04 PM I think they’re great and a necessity Anonymous 9/13/2022 05:40 PM n/a Anonymous 9/13/2022 05:53 PM There’s not enough in Boulder to have experienced them. Anonymous 9/13/2022 06:10 PM Better for the environment than driving a mile or so. Anonymous 9/13/2022 06:35 PM I only see kids riding these. I live in east boulder. No college students, or paying customers ride these in east boulder. Kids don't use ride hailing these seem like toys to be discarded and nobody is responsible they sit for days dumped everywhere. Anonymous 9/13/2022 06:40 PM - less drunk driving - less air pollution - less congestion Anonymous They’re a really fantastic option when people visit me in Boulder. I E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 87 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 137 of 236 9/13/2022 07:00 PM usually bike but I don’t have an extra bike for visitors. E-scooters allow us to get around together and avoid using a car. Anonymous 9/13/2022 07:38 PM Great for myself as a tourist Anonymous 9/13/2022 07:51 PM W ell…..if it really is supportive economically good but a lot of kids who use to ride their bikes are all gettin fat on these scooters Anonymous 9/13/2022 08:00 PM None worth stating. The majority of scooter users don’t wear helmets, are often inebriated, and frequently ride with 2 people on 1 scooter which is extremely unsafe. Anonymous 9/13/2022 08:09 PM None. Anonymous 9/13/2022 08:13 PM If you actually have hard data about the indicators you list in survey question #5, please make it available. Students in Boulder already have full access to campus via various subsidized RTD and campus- provided transit, in addition to their own vehicles and Boulder's comprehensive transit system. I would support your project ending within the larger city, in favor or attempting to offer it within the CU campus. Anonymous 9/13/2022 08:14 PM Make me avoid walking on bike paths Anonymous 9/13/2022 08:39 PM Perhaps prevent CO2 emissions for someone having a car? Not sure really sure if those metrics add up Anonymous 9/13/2022 08:50 PM Fucking dirty! Anonymous 9/13/2022 09:01 PM E-scooters combined with public transit & Bcycle reduce the pressure to need to own a car Anonymous 9/13/2022 09:01 PM I love everything about these Anonymous There are zero benefits for escooters in town E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 88 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 138 of 236 9/13/2022 09:24 PM Anonymous 9/13/2022 10:06 PM They're so convenient and fun for short trips! Anonymous 9/13/2022 10:22 PM I really think the value of spontaneous micro-mobility cannot be overstated. People in towns with good scooter options have so much more of an ability to do things - work, fun, errands - without stressing about having a car or figuring out mass transit. We should learn into this! Anonymous 9/13/2022 10:29 PM My favorite commute ever! Plus a great way to get to nearby services when you don't have time/don't want to walk Anonymous 9/13/2022 10:49 PM Every car trip a scooter eliminates makes Boulder safer and more sustainable. Anonymous 9/13/2022 10:51 PM easy to operate, easier to connect to transit Anonymous 9/14/2022 06:18 AM Can easily get by the people who complain about e-scooters Anonymous 9/14/2022 06:29 AM I usually walk, but they are a great alternative when I am late, need to go a little farther, or if I work late and want to get home quicker Anonymous 9/14/2022 06:41 AM Every car trip replaced by an e-scooter ride is a benefit to the environment. Anonymous 9/14/2022 06:44 AM Again, given restrictions on their use, I don’t see how these are particularly useful in the big picture. Anonymous 9/14/2022 06:48 AM They are a great alternative to driving! Much better for the environment! Anonymous 9/14/2022 06:53 AM If the limited area was expanded there would be greater benefit. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 89 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 139 of 236 Anonymous 9/14/2022 08:00 AM Good way to kill some elderly person. Nothing but trouble. Have seen them dumped in front of some unsuspecting home, like trash. Anonymous 9/14/2022 08:05 AM I love all the scooter use in town. Anonymous 9/14/2022 08:10 AM Decreased Carbon emissions! Anonymous 9/14/2022 08:32 AM Frees up parking spots all over town and on campus. Anonymous 9/14/2022 08:32 AM Our multi-use paths that I use all the time on an actual bicycle to commute, shop and meet friends have become the most dangerous place to be. Just yesterday I was meeting friends at Upslope East and was nearly taken out by non-pedal assist e-bikes(80-100lb motorcycles). I have also had encounters with scooters traveling on the wrong side of the path going through dark tunnels. Anonymous 9/14/2022 08:38 AM Besides ride hailing, I believe they also replace car trips, especially when combined with busses. Anonymous 9/14/2022 08:39 AM I see no benefit other than to the companies making them. Anonymous 9/14/2022 08:41 AM E-scooters are like bcycle but worse Anonymous 9/14/2022 08:42 AM E-scooters are an important last-mile tool for commuters. But the rental platform (as opposed to private ownership) fails to adequately address this use/need. Anonymous 9/14/2022 09:21 AM These scooters make my commute both the easiest and most fun commute I've ever experienced. I have considered staying in my current apartment longer than I would otherwise, solely because I do not want to give up this commute. I would be very sad to see them go. Anonymous 9/14/2022 09:25 AM This town has too many cars and we are often reminded of that due to pollution. These scooters allow for greener mobility around town E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 90 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 140 of 236 Anonymous 9/14/2022 09:31 AM None. The public transportation in this city is already too good for these to replaced buses. Anonymous 9/14/2022 09:34 AM A private company makes money. Take that as a benefit for them, not for the taxpayers of Boulder. Anonymous 9/14/2022 09:35 AM fewer cars on the road. Anonymous 9/14/2022 09:42 AM no benefits. they are terrible and highly unsafe! Anonymous 9/14/2022 09:42 AM get cars off the street for short impromptu trips. The sit-down electric scooters are much more like bikes and are a big hit in other communities. Much safer and accessible for everyone (without balance problems) Anonymous 9/14/2022 09:49 AM On nice days the scooters provide things benefits however once it starts to get cold the scooters are used way less often. Anonymous 9/14/2022 10:23 AM The big benefit is that the scooters fill in a gap left between bus times and are more direct ways to travel. Anonymous 9/14/2022 10:25 AM The Geo Fencing at 28th is wonderful, please do not let them encroach further into the city. Anonymous 9/14/2022 10:29 AM Removing more cars from the road! Traffic in Boulder has gotten worse, parking has gotten more difficult, and scooters are a great alternative Anonymous 9/14/2022 10:36 AM They are clearly a useful addition to our community considering how many people I see riding them everyday. I personally have never had a negative experience with them and fully support them being available to use here in Boulder. Anonymous 9/14/2022 10:44 AM Allows people that use public transit, like the bus, to exit the bus and take a scooter to their destination. Also, more e-vehicles are necessary as we move into an electric future. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 91 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 141 of 236 Anonymous 9/14/2022 11:04 AM Better mobility for those that do not know how to ride a bike. Anonymous 9/14/2022 11:09 AM There are no b cycles near my house. Lime scooters allow for better connections to public transit and for dirt distance travel. Compared with b cycles, it's nice that you don't need to worry about it there's a station near your destination Anonymous 9/14/2022 11:17 AM They provide more accessibility options for people with mobility limitations. Anonymous 9/14/2022 11:31 AM Removes cars from streets. Anonymous 9/14/2022 11:33 AM E scooters replace short car trips. Anonymous 9/14/2022 11:34 AM I see folks I know grabbing them for short trips that would be a little too far to walk. Anonymous 9/14/2022 11:41 AM No one wants a dead city - Where no one is ever walking or using paths on bikes/scooters. This also increases commerce and I can say I have used them to get to local stores where I would not have otherwise. Anonymous 9/14/2022 11:55 AM Last mile transit connections, environmental impact. Anonymous 9/14/2022 12:24 PM they may benefit some small number of riders else they wouldn't use them meanwhile the social cost is bourn by the rest of us Anonymous 9/14/2022 12:48 PM E-scooters enable multi-modal trips more easily (for example, walk to e-scooter, then e-scooter to BCycle, then BCycle to bus). Anonymous 9/14/2022 12:59 PM Less traffic Anonymous Anything to get people out of cars, or even replace cars is a benefit. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 92 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 142 of 236 9/14/2022 01:23 PM Anonymous 9/14/2022 01:30 PM No benefits at all they are awful Anonymous 9/14/2022 01:40 PM Cool idea, but discarded scooters in rights-of-way are a real problem throughout the area. Anonymous 9/14/2022 01:52 PM Less traffic from needing to drive to get to a destination. Anonymous 9/14/2022 02:47 PM More space efficient then bikes if properly used and stored, which allows additional eco-friendly mobility Anonymous 9/14/2022 02:53 PM You can't get a dui from riding them Anonymous 9/14/2022 03:31 PM They are useful for short trips, but they often end up being pricey. Anonymous 9/14/2022 03:53 PM Less traffic. Anonymous 9/14/2022 04:19 PM They provide a more flexible "last mile" option for transit by replacing walking and some inefficient bus routes. Since they are automatically equipped with lights they are sometimes even more visible at night than bikers who could be missing lights. Anonymous 9/14/2022 04:24 PM For people who can't bike, scooters provide an in-town option for traversing distances that would take too long to walk. Anonymous 9/14/2022 04:24 PM If they replace car trips, that's good Anonymous 9/14/2022 04:27 PM I'm a lifelong Boulder resident, but I lived in Oakland from 2014 to 2020. Lime scooters were GREAT! I used them to get to work, to go to the grocery store to run errands. My son and I would just ride them for fun sometimes. Anonymous An employee of ours uses an e-scooter to get to work when her E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 93 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 143 of 236 9/14/2022 05:03 PM husband needs their car. She is unable to ride a bike. Anonymous 9/14/2022 05:06 PM They reduce automobile traffic and parking congestion Anonymous 9/14/2022 05:18 PM Prevent drunk driving Anonymous 9/14/2022 05:30 PM Commuting to work has been way faster, cheaper, and less environmentally impactful. I have seen less people drive creating more parking spaces and less congestion. Anonymous 9/14/2022 05:31 PM Lime gets free space to advertise their business Anonymous 9/14/2022 07:03 PM Don’t assume that the alternative to escooter is a car. Anonymous 9/14/2022 08:27 PM Na Anonymous 9/14/2022 08:44 PM Anything that encourages a reduction of cars can is a Pro that outweighs all Cons. Anonymous 9/14/2022 09:20 PM None. Further investment into the BCycle program will provide far better mobility options with significantly reduced environmental impacts. Anonymous 9/14/2022 09:22 PM They aren’t even allowed on campus! Cu doesn’t want to deal with them. Anonymous 9/15/2022 08:15 AM Can make getting places more flexible. Can combine with busses for example. Anonymous 9/15/2022 11:13 AM Again, e-scooters are just left everywhere, often without regard to impacts of others around them. Additionally, some intoxicated or high individuals will use these e-scooters and endanger others around them without consequence. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 94 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 144 of 236 Anonymous 9/15/2022 03:58 PM I have traveled a lot, and find places with scooter options to be more active and fun. Anonymous 9/15/2022 05:03 PM I have yet to see what looks like someone going to work on an E scooter. Mostly young adults who look like they are playing around. Not viable transportation for anyone over about 30 years of age or any families with young children. Please discontinue before there are more serious injuries. Not clear if they are to be ridden on sidewalk or street, etc. They are really an eyesore. Anonymous 9/15/2022 06:54 PM Sadly I see few benefits other than for students to use and discard Anonymous 9/16/2022 08:28 AM None that aren’t provided, better, by existing services. Anonymous 9/16/2022 09:05 AM Save money, help the environment, provide entertainment. Inspired me to use my car less and scooter more for errands. Please keep these around Anonymous 9/16/2022 09:11 AM Fun family activity, accesssible Anonymous 9/16/2022 12:02 PM I cannot answer the above with any amount of certainty. However, I would presume it is the very young crowd who gave feedback on these. Anonymous 9/16/2022 04:23 PM It has allowed me to run errands I otherwise wouldn’t be able to, I have been able to bond with friends on scooter rides, and being able to travel in an open environment is really great for your emotions because it as a much needed serotonin boost after being stuck inside a lot of the time. Anonymous 9/16/2022 06:54 PM Our experience was so terrible that I can’t think of anything beneficial. Anonymous 9/17/2022 12:34 AM I see no benefits to e-scooters. We have a great bus system and many bike paths. I deserve to be able to walk down the sidewalk without getting run over by an e-scooter, and I deserve that more than someone deserves to have fun. There are plenty of ways to have fun that don't involved running someone over and trashing a E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 95 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 145 of 236 neighborhood with an abandoned e-scooter. And I'm tired of the "students need to get to campus" argument. BUSES!! BIKE PATHS!! or just WALK!! I walk to campus all the time, and I live 2 miles away!! It keeps me in great shape!! It's great exercise!! Students can get themselves out of bed 1/2 hour earlier and WALK!! Anonymous 9/17/2022 02:00 AM greenhouse gas emissions reductions, easier mobility for city visitors Anonymous 9/17/2022 12:48 PM Benefits? Mobility is one but if a person is a regular user of an scooter I would recommend they buy one and store it in their house or garage and not out in front of their neighbors house. How about contributing to obesity? What about reduced ridership on RTD? What about dangers of being unfamiliar with the balance of a scooter and most riders not wearing protective head gear? Anonymous 9/17/2022 04:02 PM The scooters provide no benefit to Boulder. End the program Anonymous 9/17/2022 05:40 PM Getting cars off the road! Anonymous 9/17/2022 08:10 PM They are unnecessary and a huge, dangerous. Anonymous 9/17/2022 08:58 PM If I didn’t have the scooter I would have had to use ride hailing service.s much prefer scooter. Anonymous 9/18/2022 10:52 AM I use it to get to doctor or dentist appointments in the area. Someone 9/18/2022 07:17 PM Fewer car trips. Anonymous 9/19/2022 12:45 PM most environmentally friendly mode of transport aside from walking and biking Anonymous 9/20/2022 03:43 AM All the same you already know plus since they are in other big tens it shows the progressive positive movement forward that Boulder has such as other big cities. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 96 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 146 of 236 Anonymous 9/20/2022 11:07 AM They aren't allowed on campus Anonymous 9/20/2022 12:27 PM Fast and quick and easy! Anonymous 9/20/2022 01:46 PM N/A Anonymous 9/20/2022 03:12 PM Saves money Anonymous 9/21/2022 08:25 AM hard to imagine obvious benefits to something that gets driven around by a big truck. seems like any saved ride is replaced with the big truck ride for the scooter, and the truck probably costs more co2 than the hauled ride… Anonymous 9/21/2022 01:56 PM First and last transit miles solution. Also helps keep people out of their vehicles. Anonymous 9/21/2022 01:58 PM Allows teens greater flexibility in getting around non-bus route areas/times. Our now 18 yr. old son uses instead of a car when going relatively close by, but not wanting to walk. Anonymous 9/21/2022 05:03 PM Quieter than cars Anonymous 9/22/2022 05:13 AM E-scooters can help with parking. It would be great if they were allowed downtown- that would be a great way to get downtown or to crowded places like Chautauqua and not have to worry about parking. Anonymous 9/22/2022 08:08 AM Are they an affordable and convenient transport option? Anonymous 9/22/2022 09:02 AM e-scooters provide very few benefits. The community would be better served ifs there were no e-scooters Anonymous 9/22/2022 09:41 AM I think, if done properly, they could be a good solution to the last mile problem with public transport. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 97 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 147 of 236 Anonymous 9/22/2022 10:33 AM Studies in California have shown that that this approach did not reduce car use. The switch to scooters/bikes was from walking/public transportation. Anonymous 9/22/2022 04:23 PM n/a Anonymous 9/22/2022 04:40 PM Scooters are far better than being passed by an electric bike. The bikes are much wider and come much closer to me, sometimes causing me to lose my balance on days when I’m not using my wheelchair. I do prefer that the bikes have designated parking areas. Anonymous 9/22/2022 07:03 PM Great if you live far from campus Anonymous 9/23/2022 09:38 AM could make going to hill from east campus/goss grove or vice versa much more doable/less expensive for students Anonymous 9/23/2022 01:02 PM Again, eliminating cars is an important byproduct of scooters. This survey is really bad. Anonymous 9/23/2022 01:06 PM There are no major benefits with e-scooters. Anonymous 9/23/2022 02:03 PM Na Anonymous 9/23/2022 02:04 PM I don’t like them, but I suppose there are some benefits. Anonymous 9/23/2022 04:36 PM They are fun Anonymous 9/23/2022 05:41 PM Tourists seem to like them a lot. Anonymous 9/24/2022 02:27 PM Faster than walking, provide more options for people without cars E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 98 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 148 of 236 Anonymous 9/25/2022 08:29 AM Micro mobility options like this are great first and last Mike solutions!!! More if these please. Anonymous 9/25/2022 06:46 PM They are more convenient than waiting for the bus. Anonymous 9/26/2022 08:06 AM Better than biking if you’re going to work and are maybe in an outfit you can’t bike in/get sweaty in. Can park almost anywhere. No time needed to lock up compared to a bike. Don’t have to worry about your personal bike being stolen (a huge fear of mine with bike transit). Anonymous 9/26/2022 11:26 AM In theory they should replace cars on the road which helps with traffic flow and also air quality. Anonymous 9/26/2022 09:11 PM I can't think of any real benefits except for the e-scooter companies. If we permit them, a lot of people will get hurt. Injuries to pedestrians and e-scooter riders are well documented on the internet. Just do a search for "e-scooter injuries." Anonymous 9/27/2022 08:18 AM It’s inexpensive. Anonymous 9/27/2022 11:50 AM Use by teens ? Anonymous 9/27/2022 02:12 PM I think for young people who live in areas that are not public transit accessible it provides some new transportation options (e.g. I have seen a lot of scooters at St. Lazaro mobile home park) and also in the neighborhood where I live which is about 1 mile from public transportation (next to pleasant view soccer field). Anonymous 9/27/2022 02:19 PM Teens and tweens can get around more, giving them some freedom! Anonymous 9/27/2022 03:01 PM People should just ride bikes and be responsible for their own transportation Anonymous There are no benefits. The city should be expanding bus and bicycle E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 99 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 149 of 236 9/27/2022 03:15 PM access, and providing better and more affordable transportation options for lower income and marginalized communities. Anonymous 9/27/2022 10:37 PM They are better for the environment than driving a car, they make it easier to run quick errands, they promote social behavior (chatting with other scooter riders, social encounters with other people using the pathways, etc). Anonymous 9/28/2022 01:59 PM No benefits Anonymous 9/29/2022 12:47 PM None. Anonymous 9/29/2022 05:49 PM I see no benefits Anonymous 9/29/2022 08:21 PM They are a great way to hopefully decrease the amount of cars on the roads here, and decrease traffic/commute times Anonymous 9/29/2022 08:37 PM There are no benefits Anonymous 9/29/2022 09:01 PM Clean energy friendly. Affordable Anonymous 9/30/2022 01:36 AM Where the pilot was ran was in places that were appropriately targeted for areas with access issues-provided the right benefit in the right place. Anonymous 9/30/2022 06:32 AM I don’t like them. Anonymous 9/30/2022 06:50 AM Given the rideshare prices rose dramatically the lime scooters provide the affordable alternative Anonymous 9/30/2022 07:02 AM Significant speed limit controls. Yield to pedestrians. Anonymous Bikes work really well, are safer, and cause less variance in travel, E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 100 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 150 of 236 9/30/2022 07:06 AM creating a safer environment. Anonymous 9/30/2022 07:24 AM NONE Anonymous 9/30/2022 07:31 AM There are no benefits Anonymous 9/30/2022 07:31 AM They’re not as scary and dangerous as e-bikes Anonymous 9/30/2022 10:10 AM It's probably preferrable to have a drunk CU student on a scooter than behind the wheel of an automobile. But... In (5) above, how can you possibly conside "E-scooters allow college age students to get to campuses" to be a benefit? My understanding is that CU has a "no scooters on campus policy", and Boulder's decision is not going to change that. There is a much larger problem with student mobility that is not going to be addressed in any significant way by scooters. Anonymous 9/30/2022 11:19 AM No need to drive drunk when you can just ride a scooter. Anonymous 9/30/2022 12:42 PM Anything that decreases car usage is a huge win!! Anonymous 9/30/2022 03:47 PM The fact that you can use them to get to your destination and leave them to be picked up seems like a big plus for users. Anonymous 10/01/2022 07:41 PM We have B-cycle and regular bikes, e scooters are not necessary Anonymous 10/01/2022 07:46 PM They help people get around. They should have to stay on the roadway, in the bike lane is fine. They should also be liable for issues with other users. Optional question (280 response(s), 744 skipped) Question type: Essay Question Q12 What ideas or concerns do you have that would improve shared e-scooter services for the Boulder community? Please describe: E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 101 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 151 of 236 Anonymous 9/12/2022 09:10 AM I think the City should consider doing a strong marketing campaign aimed at demonstrating the value of replacing car/uber/Lyft trips with e-scooters, and the value that has to reducing Green House Gas emissions...and why the City is sees e-scooters as a benefit to our transportation system. Anonymous 9/12/2022 10:25 AM Designated parking areas/fines for those who don't park appropriately. Would like this program to expand to all of Boulder. Anonymous 9/12/2022 11:09 AM Please expand the neighborhoods/areas these scooters are able to travel. The utility of these escooters are limited if not able to access the whole city. Anonymous 9/12/2022 11:10 AM I think it is great that we are trying out some ideas to get people out of cars. At the same time, I know that I voted for a rail line that has still not come to fruition. I believe $270 million was collected in taxes for this effort. I would rather see this rail line built over all the other efforts such as the e-scooter services that we voted for over 15 years ago. Anonymous 9/12/2022 11:19 AM They are more expensive than I anticipated. I misunderstood the cost of riding a scooter being charged by the minute in addition to the base fee. I thought it was charged by the distance. I road less than 2 miles in 14 minutes and was charged over $6. It was the first and last ride taken on an e-scooter. Anonymous 9/12/2022 11:33 AM Have a way to ticket people who illegally ditch scooters on sidewalks, wheelchair ramps, or any non-designated space. Hand out DUI's for using scooters while intoxicated. Track scooter usage data to see who scooters actually benefit. Work with the bike co-ops to help with equitable and non-motorized (yes an e-scooter has a motor) means of transportation. This would involve keeping bikes out of landfills. Have it be designed by CU students to make it relevant, cool, and adoptable to the behavioral norms of the demographic you are trying to reach. Fort Collins has a great model for this. Bike-friendly cities!!! You don't see people littering the town with B-cycles do you? Stop using my tax money to provide expensive solutions to solvable problems. Quit spoiling the community. Use a model that works such as one from sustainable community development and get this town involved! We want to work together, volunteer, and help each other out. We don't want to be dependent on you. Design a survey where you can't skew the results in favor of your agenda. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 102 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 152 of 236 Anonymous 9/12/2022 11:51 AM Allow them east of 28th Anonymous 9/12/2022 11:53 AM Not allow them in public parks or bike paths Anonymous 9/12/2022 11:59 AM They need to be collected more frequently. E scooters frequently block the sidewalk, etc. Anonymous 9/12/2022 12:05 PM Put in a docking station, similar to B-bikes. That way they stay off the sidewalks when not in use, get charged regularly and don't have to be hunted down, service, and returned to a random corner... in the middle of the sidewalk. Anonymous 9/12/2022 12:12 PM Thus was a waste of time and resources. Anonymous 9/12/2022 01:41 PM Perhaps a horn or bell to alert walking pedestrians. Also, maybe a GPS to show how they travel and if they ride it on their right of way. Then users can get a warning on their account to manage it more safely Anonymous 9/12/2022 01:48 PM Perhaps whoever rides the scooter next could report the condition/position that the scooter is left in. Such as if it were left lying down in the middle of a walk. Anonymous 9/12/2022 01:55 PM The geofencing around bodies of water is fine but not being able to go west of 28th is ridiculous. I know some loud homeowners will bark about scooters ruining the town but they provide a net benefit. Anonymous 9/12/2022 01:59 PM Dont allow them be a nuisance and hazard as they have in so many other locations. There is no real need for these in Boulder. Take a stand. Do the right thing and stand up to these companies that care only about $$ and not our local community., Anonymous 9/12/2022 02:16 PM They need to be returned to a station. It's too easy to just leave them on the trails and in bike paths. I think the idea is great but there doesn't seem to be follow through on the user end to move them out of the nuisance category. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 103 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 153 of 236 Anonymous 9/12/2022 02:31 PM The kids that use them need to understand some city travel and parking rules and regulations. Where I live, the HOA board has brought up the e-scooters as a neighborhood nuisance problem! Anonymous 9/12/2022 02:39 PM Concers- they are visual pollution scattered all over often blocking paths. Are they safe for bad weather? Anonymous 9/12/2022 02:40 PM Ban them from City streets and sidewalks. Anonymous 9/12/2022 02:45 PM Take them out of Boulder. Anonymous 9/12/2022 03:12 PM Parking rules or docking zones for scorers in a parking space next to every block. Anonymous 9/12/2022 03:16 PM Discontinue the program like many other cities have. Anonymous 9/12/2022 03:19 PM Two gps tracking chip. one in front, one in back. Not allow to be left on sidewalks 48" or less. Try and get some of the apartment complexes to have a designated zone for parking. Anonymous 9/12/2022 03:20 PM The gaps where the scooters quit are confusing and annoying. Either allow them or not, don't try to micromanage safety via GPS. Anonymous 9/12/2022 03:28 PM If they were closer to campus I would be able to use them more regularly. But there is a group fence limiting them to a certain area. Anonymous 9/12/2022 03:28 PM not to b used by kids under 12 Anonymous 9/12/2022 03:43 PM I love the scooters but I think the default max speed of the scooters is way too fast. If I turn the safety mode on I feel safe. But I rode once with it off and went over a speed bump and flipped over and scraped myself up (arms) pretty badly. Anonymous 9/12/2022 03:50 PM They need to be returned to a designated spot, like bike share. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 104 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 154 of 236 Anonymous 9/12/2022 04:20 PM We have a great bus system that can get people to most businesses within a short walk. It's okay if everyone's entire life is not on demand. If you must have scooters in Boulder, then let's go with a color that blends in with the city a bit better. The bright green is very urban and looks trashy in this town. Surely there is another color option even if it is a different vendor. Anonymous 9/12/2022 04:29 PM there should be hubs for parking- or be charged more for just leaving them mid -sidewalk! Anonymous 9/12/2022 04:32 PM Get rid of them. Anonymous 9/12/2022 04:34 PM get rid of them, it failed! they are dangerous to ride, car drivers find the scooters unpredictable in what they will do and where they will ride! they are a public danger as they are scattered in streets and on sidewalks! Anonymous 9/12/2022 04:45 PM Stop the service immediately!! Anonymous 9/12/2022 04:47 PM Kids race around dangerously. They hit the brace hard to screech sound, very annoying. Anonymous 9/12/2022 04:50 PM Make all intended riders take a DOT class, get a license, and purchase liability insurance...just like a motorized vehicle...because that is what they are! And ban them from sidewalks! Anonymous 9/12/2022 05:16 PM Don’t just limit them to the 30th corridor. This is a very bad corridor right now. Anonymous 9/12/2022 05:27 PM Sell the, to Portland Anonymous 9/12/2022 05:32 PM I like the scooters a lot! I don’t have any ideas or concerns at this point in time. Anonymous 9/12/2022 05:44 PM Scooters are constantly found abandoned and discarded all over the test zone. Being forced to park them like B Cycles in designated E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 105 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 155 of 236 locking zones would be the only way I see these working on Boulder. Anonymous 9/12/2022 05:45 PM People need to stop abandoning them wherever they want, e.g. sidewalks. Anonymous 9/12/2022 06:01 PM Clarity about where they can be ridden or left Anonymous 9/12/2022 06:04 PM I have some concern about injury and fatality, but am overall very supportive (all modes of transportation come with risk- just need to minimize the risk). Anonymous 9/12/2022 06:13 PM E-scooters are not an environmentally sustainable method of transportation. They do not solve any real transportation problem since they are largely a replacement for walking or biking. Furthermore, they generate a disproportionate amount of e-waste since they are routinely damaged and virtually never repaired or recycled. They offer almost no benefit to the community, but come at a substantial cost to the environment, public safety, ease of mobility (due to blocked sidewalks and bike paths), and neighborhood aesthetics. It is bewildering why an ecologically-conscious city like Boulder ever would have considered them in the first place. Anonymous 9/12/2022 06:15 PM I wish they were available all over Boulder Anonymous 9/12/2022 06:18 PM Please look into the injury stats. They are not insignificant. Anonymous 9/12/2022 06:28 PM see above. Mostly scooters being parked in places that interfere with pedestrian safety. Anonymous 9/12/2022 06:31 PM There needs to be a speed limit for scooters. And more transparency about where people can ride them and when (bike lanes versus sidewalks). Anonymous 9/12/2022 06:45 PM Expand area of usage. Gunbarrel has weird city boundaries and many areas not served by RTD. These scooters could serve a bigger group of people who need them E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 106 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 156 of 236 Anonymous 9/12/2022 06:55 PM Eliminate scooters Anonymous 9/12/2022 07:09 PM Restrict them to high use area like the cu campus. Make companies responsible for retrieving them from sidewalks after 24 hours. Require helmets when riding. Anonymous 9/12/2022 07:13 PM Have a free promotion so more people can try it. Also maybe have special events. Anonymous 9/12/2022 07:36 PM Speed limiters, better enforcement of rulles for where they are ridden and where they can be left. Anonymous 9/12/2022 07:52 PM Having stations to return them like the B Cycle bikes would prevent them from just being left in the middle of the sidewalk Anonymous 9/12/2022 07:53 PM Get rid of them. A poorly thought out program. Not going to replace cars. Waste of city money and dangerous. . Anonymous 9/12/2022 08:01 PM See above Anonymous 9/12/2022 08:14 PM More education on how to use it safely. Anonymous 9/12/2022 08:25 PM While I'm not an e-scooter kinda guy (65 years old and the balance of a jenga tower), I've been actually surprised by how little impact e- scooters have had in my travels around Boulder, whether walking on sidewalks or multi-use paths, or driving around town. I'd suggest that as long as they are filling a need, let them continue. Anonymous 9/12/2022 08:33 PM Clearer places to leave them I was not a proponent of this to begin with but it solves my issue of being able to take only mass transit 33rd to Table Mesa PnR from 33rd and Arapahoe Anonymous 9/12/2022 08:36 PM I would like to see their range increase, I wanted to rent them before but the allowable area was too small. Anonymous we need to put trackers into every single bike in Boulder and track E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 107 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 157 of 236 9/12/2022 08:39 PM down all the thieves Anonymous 9/12/2022 08:48 PM Docking stations like the E bikes. Anonymous 9/12/2022 08:51 PM Designated spaces, check in and out (like the bikes), can’t be allowed to leave in middle of sidewalk. I find it ironic that people are worried about ebikes but not escooters. The scooters are worse than an ebike. Also what is the environmental impact and sustainability of products with batteries and plastics? Anonymous 9/12/2022 09:01 PM We need more scooters and more area they are allowed to travel in. The entire city should have access to this useful resource. I was a scooter hater and then I rode one and I am totally reformed. Scooters for all!! Anonymous 9/12/2022 09:07 PM People can have their own and keep track of their own. "Service" however is a misnomer. Aesthetically terrible but worse is their occupation of public space. Anonymous 9/12/2022 09:09 PM Expand throughout boulder. I live in north boulder. Do I have to drive to east Boulder to use them. Anonymous 9/12/2022 09:09 PM The goal is a sustainable future, everything else is secondary. If these scooters are significantly useful to that goal, more power to them. I would be willing to see scooter racks everywhere, even happily give the city an easement on private property for racks as needed. I'd happily see charging stations along sidewalks, shopping centers, parks, etc. I'd welcome dedicated service vehicles redistributing / repairing / recharging scooters. If these things can reduce emissions, I'm 100% in, no matter how ugly / awkward they are. However, if the scooters are not significantly helping us on our goal to a 0 emissions, 0 waste, sustainable future, then let us not waste our time with them. They get scattered everywhere, they get left on sidewalks or in yards. They are ugly and in the way, especially for people with mobility problems. The danger they pose to their riders is of little concern, but they move fast enough that they may be unsafe for pedestrians when ridden recklessly or when intoxicated. They cannot be used by everybody (poor balance, reaction times, etc.). Anonymous They’re litter. That’s ugly and dumb. Make them use a stable line the E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 108 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 158 of 236 9/12/2022 09:12 PM red bikes??? Anonymous 9/12/2022 09:18 PM Get rid of Lime scooters as they have not public benefit. The speed of scooters can be controlled but aren’t. The business model of e scooters only benefits those that already have good options for transportation; e scooters cannot be use by the elderly or disabled and are a hazard for young kids to use. Anonymous 9/12/2022 09:37 PM better storage for them - maybe like bus stops - riders should deposit them at known depots - not just on the ground anywhere. Anonymous 9/12/2022 09:41 PM Please enlarge the area that the scooters can be used. Anonymous 9/12/2022 10:01 PM Allow the scooters to cross 28th St. Anonymous 9/12/2022 10:36 PM Helmets included and mapped bike lanes Anonymous 9/12/2022 10:52 PM Broaden the ride radius so that students can ride to class. Anonymous 9/12/2022 10:58 PM I think there needs to be more consideration of people with disabilities such as not leaving them on sidewalks preventing wheelchairs. Anonymous 9/12/2022 10:58 PM These things are extremely dangerous. Used to ride them a ton, one tiny slip up and I was in the hospital for 8 hours and should’ve broken my neck. Drunk people on these are an extreme hazard to themselves and others. Anonymous 9/12/2022 11:00 PM Allowing them on the university property, as an alternative to the Boulder B cycles. Whatever someone may be more comfortable with. Anonymous 9/12/2022 11:02 PM Scooters should only be allowed to be dropped off in designated locations that are not blocking any paths. Anonymous 9/12/2022 11:06 PM I don’t think the E-Scooters should have a curfew E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 109 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 159 of 236 Anonymous 9/12/2022 11:08 PM I just don’t love when scooters are parked everywhere, like right in front of businesses. Also, realistically, rental escooters are too expensive for most students to use regularly to get to class or wherever, if that’s a primary reason for having them around. And for some reason, some of the worst drivers I see around are people on scooters. Anonymous 9/12/2022 11:25 PM Please bring them to the Hill and Pearl Street area, I literally have never seen one available there Anonymous 9/12/2022 11:31 PM I think possibly adding special docking stations similar to the B Cycles. People can easily locate a station on their phone and see what scooters are available and which are not. The scooters could somehow charge at the stations through solar possibly, and be ready for the next rider. It would also deter theft of them in my opinion. Anonymous 9/13/2022 12:07 AM Get rid of the e-scooter riding restrictions around campus Anonymous 9/13/2022 12:24 AM If there were docking stations similar to the e-bikes Anonymous 9/13/2022 12:52 AM I can't begin to tell you how annoying it is to have to create yet another single-use account on some 3rd party site and deal with an app on my phone to be able to ride the scooters. I would like to play around with them, but I am not willing to do the thing. The city could setup some kind of stored value system that can be used on RTD, for city parking / garages, and on scooters that doesn't require an account. Ideally I could use contactless payment or cash to enable and ride the scooter without needing any account or data harvesting nightmare. Anonymous 9/13/2022 01:06 AM Please expand the program to work all over town including CU Campus, Downtown, and The Hill. Anonymous 9/13/2022 01:34 AM Get rid of them! Anonymous 9/13/2022 01:59 AM they should keep working at night after 10, it's much harder to find an uber/other option then E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 110 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 160 of 236 Anonymous 9/13/2022 02:28 AM I think that after a certain time, say 11pm, the scooters should no longer be operable, save an exceptional reason (work) that is to be afforded on an individual basis. As Boulder is a college town, regulators need to ensure that students are able to get home safely after going to the bars/parties. I cannot envisage a demographic of e- scooter users that have a net welfare after 11pm that exceeds the risks of the many potential intoxicated college students who will use the e-scooters to get home. There will certainly be discussion and scrutiny if a student is harmed on one of these scooters. It should not be viewed as a replacement of Uber to get home from bars because, unlike Uber, the driver is intoxicated. Anonymous 9/13/2022 03:14 AM Get rid of them! They are ugly, they block the sidewalks, and they are unsafe! Anonymous 9/13/2022 03:16 AM I wish there were docking stations like there are for the BCycles. Lime scooters end up on the sidewalks in the way. Anonymous 9/13/2022 04:48 AM They are sort of expensive Anonymous 9/13/2022 05:11 AM Designated areas to pick up and drop off scooters Anonymous 9/13/2022 05:18 AM Open up some designated scooter parking areas in downtown so scooters can be used to go there too Anonymous 9/13/2022 05:45 AM Usually only people that are drunk dude them which will cause more accidents. Having piles of scooters on the hill or pearl street would make the town look so much worse. People will throw them into the creek, try to use them on trails, it’d be a complete mess. Anonymous 9/13/2022 05:45 AM How the battery affects the creek, how it creates a problem in an already walkable town, and the riders are hazardous to both pedestrians and bikers Anonymous 9/13/2022 05:55 AM at this point, I'd rather have the scooters than the eBikes. I feel both are too fast for sidewalks and multiuse paths, but the scooters are at least slower E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 111 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 161 of 236 Anonymous 9/13/2022 06:10 AM My only other concern is when people do block sidewalks it creates accessibility issues especially for individuals in wheelchairs. Anonymous 9/13/2022 06:22 AM get them picked up and returned quicker. Anonymous 9/13/2022 06:25 AM Repurpose some car parking spaces throughout town for designated scooter parking areas. Anonymous 9/13/2022 06:40 AM Top speed to 5 miles per hour to dissuade joy riders Anonymous 9/13/2022 06:41 AM They are motorized. But them in e-lanes on the street. Put ebikes and eskateboards in the e-lanes too. Anonymous 9/13/2022 06:42 AM Designated parking zones, I hate having an escooter parked in front of my house for days blocking my sidewalk Anonymous 9/13/2022 06:44 AM Lime should be issued a ticket and fine when escooters are parked illegally. Anonymous 9/13/2022 06:46 AM I feel like providing e-scooters is a big waste of money . Most sit parked . I feel the money is needed in other areas- bus service, road upkeep, getting rid of "urban camping"-which are more pressing. Anonymous 9/13/2022 06:47 AM You can’t even ride them on campus Anonymous 9/13/2022 06:48 AM Extend service area to include the hill and Pearl maybe? Eh or not, maybe that would suck. Hard to say, man. Anonymous 9/13/2022 06:58 AM They should have designated docking stations. They should also have a lower capped speed limit. Anonymous 9/13/2022 07:11 AM College students would resort to them instead of Ubers or walking to get home after drinking and that would be incredibly dangerous. The streets would be littered with scooters. Denver looks trashed with all the scooters laying around. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 112 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 162 of 236 Anonymous 9/13/2022 07:14 AM Either a discount or an added fee for users who do not return their shared e-scooter to a charging station or storage stand. Doesn't the Boulder Cycle (shared bike) program do something like that? I don't see those bikes abandoned in random places. Anonymous 9/13/2022 07:17 AM Expand the range and bring scooters to north Boulder!! I’d love to scooter around north boulder, but I just never see any scooters up this way. Anonymous 9/13/2022 07:18 AM Over all getting people to make sure they park them in a good location. I have seen a couple not many laying in a sidewalk. But people already leave all kinds of stuff around. The homeless issue in Boulder is the main issue I see not scooters in sidewalks. Anonymous 9/13/2022 07:27 AM I believe this is NOT a good program for Boulder tax paying citizens. Anonymous 9/13/2022 07:35 AM Just get rid of them, please. Anonymous 9/13/2022 07:40 AM Replace every scooter with a bike or e-bike. The e-scooters are impractical, dangerous and useless for most elderly people and those with disabilities. College students are generally young and healthy enough to pedal a bike. Anonymous 9/13/2022 07:41 AM They’re too fast to safely be ridden on sidewalks and too slow to safely be ridden on the street/bike lanes. So they need clearer instructions about where they can be ridden. Requiring helmets would also be a good idea. They need specific places to be stored between rides that aren’t in the middle of sidewalks. Anonymous 9/13/2022 07:42 AM More protected bike lanes. Designated parking spots on the street so people don’t have to park on the sidewalk. Add another company, I don’t like only having one option. Competition would bring down price. Would also be great to see a resident monthly pass. Anonymous 9/13/2022 07:49 AM Do not allow downtown, or else we will turn into city’s like Denver and Atlanta where the scooters are like trash on the sidewalks. Blocking walking, strollers, bikers and cars. Plus not safe by waterways. Invest E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 113 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 163 of 236 moser in a bike program for people. Anonymous 9/13/2022 08:02 AM Not sure how to fix the issue of people dropping them in unsafe spots Anonymous 9/13/2022 08:06 AM Expand the program. The environmental benefits far outweighs the perceived quality of life objections Anonymous 9/13/2022 08:09 AM They should only be allowed to be rented and returned in specific places that the company pays for, and keeps the scooters out of the way. Every other business has to pay rent to operate, scooter businesses should be no different. Anonymous 9/13/2022 08:12 AM Get rid of them and subsidize the bike industry instead Anonymous 9/13/2022 08:16 AM I've seen people on scooters on Hwy 101 - Interstate 80 heading to the Bay Bridge Anonymous 9/13/2022 08:18 AM Please keep all e-scooters and e-bikes off all natural hiking and biking trails. Protect these natural spaces. E-scooters, e-bikes etc should only be on paved areas. Anonymous 9/13/2022 08:28 AM maybe some which are on-call and then also a reservation system (with a code so only you can access it?) Anonymous 9/13/2022 08:37 AM Need more clarity on safety rules, environmental impact, Anonymous 9/13/2022 08:40 AM Fix the bus situation and use that . Safer for all involved Anonymous 9/13/2022 08:49 AM Maybe a compromise is to require them to be docked at a sanctioned place rather than left abandoned for the company to pick up. I worry about how Boulder looks aesthetically. Anonymous 9/13/2022 08:54 AM I’m concerned with private scooter ownership getting lumped in with the share service. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 114 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 164 of 236 Anonymous 9/13/2022 08:59 AM I’m concerned with all the trips that stop at 28th st. Need to be able to access them Downtown. Anonymous 9/13/2022 09:05 AM The issue with them shutting off when you’re in a ‘no ride zone’ and then not being able to park them because you’re not in a parking zone. It makes them extremely inconvenient when those are the only two options so you have to push them to a parking zone and hope they detect that they are in a parking zone. There needs to be way more parking zones Anonymous 9/13/2022 09:06 AM I am a student so I understand the need for getting to and from campus, and I do think the scooters are helpful for many people. I also think that the reason they’re useful is because the campus buses are so overfilled and sometimes take awhile to arrive. Improving bus routes for students would help scooters be used primarily for trips where bus routes are unavailable (which I think is the best use for them). Also, a lower speed limit on them would be good. Anonymous 9/13/2022 09:09 AM Allow them in the entire city. Limiting the scooters to just east Boulder really limits the benefits they offer. Anonymous 9/13/2022 09:17 AM Designated scooter drop off areas Anonymous 9/13/2022 09:19 AM Allow E-scooters to be available to people/teens under the age of 18. This age limitation seems like a very big, yet preventable, access equity issue. They seem perfect for young people to increase their mobility options. They probably are able to ride them the best due to their experience of balance on similar devices growing up. If we can trust them with cars at 16, we should trust them with E-scooters and push to get past the liability red tape, for the access benefits that would greatly help this demographic group, including greater access to options for work, health care, recreation, school, food, nature, family, & friends. Allowing teens on e-scooters should be a winnable battle. Anonymous 9/13/2022 09:20 AM Let us use them after 11. Expand range. Anonymous 9/13/2022 09:22 AM Designated parking areas around campus, pearl street, and 29th street. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 115 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 165 of 236 Anonymous 9/13/2022 09:23 AM Expand the program! Allow scooters west of 28th! Anonymous 9/13/2022 09:23 AM If allowed to continue (I hope not) they need to have designated areas where they can be returned. Look at Colorado Springs. The price it too high for what service you are getting. Anonymous 9/13/2022 09:25 AM 1) Provide online education. Maybe require that a course be completed prior to allowing an individual to use a scooter similar to the training required of dog owners prior to getting an off-leash tag. 2) Give every eligible resident a small number of free rides to lower resistance that some may feel toward scooters. I was at first annoyed that they were left all over, but having used them, I have a greater appreciation for their utility. Anonymous 9/13/2022 09:27 AM In the areas where scooters may block walkways while parked it reflects more on the city and lack of wide multi use/ bike paths. It’s not just a problem for e scooters. Anonymous 9/13/2022 09:30 AM I'd like a bigger range so I could get to work. Anonymous 9/13/2022 09:32 AM Would love to see the scooters left and ready for usage in a more orderly way- like a station drop-off or pick-up. Anonymous 9/13/2022 09:43 AM Could have more designated parking areas like the bikes do. Should not stop the scooters at 11, as this may encourage drunk once scooters shut off. Anonymous 9/13/2022 09:45 AM With electric bikes available and Pearl Street being a walking mall I don’t think we need scooters. It’s not like our downtown is that big. It makes for a more stressful, not aesthetically pleasing environment when people miss use the use of scooters. Scooters for outside the mall like the hill or Will Vill might be more practical. Anonymous 9/13/2022 09:51 AM Get scooters off dirt paths and onto bike lanes and residential streets. Anonymous 9/13/2022 09:54 AM I have enjoyed using the pilot program, and wish to expand it into a permanent program with greater access to areas across the city (i.e., E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 116 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 166 of 236 west of 28th). Anonymous 9/13/2022 09:57 AM Infrastructure for parking/ designated areas. Continued improvement to bike lanes and trails so users feel safe off the sidewalks, leaving the sidewalks to the pedestrians. Anonymous 9/13/2022 10:14 AM Some people think that e-scooters should only be parked in designated spots. I disagree, since then you'd still need to walk. However, on certain points near the edges of the e-scooter boundary, there should be designated (not required by the geofencing, just convenient) parking spots. I'm thinking particularly of the Bear Creek path under 36 behind Williams Village. A small concrete pad there would solve most of the times an e-scooter has been hazardously in my way, and I'm sure there are other similar spots. Also, increase the e-scooter area to include Martin Acres! PS- Questions 2, 3, and 4 are one choice only, and I would have clicked multiple if given the option. Your data might not represent an accurate picture because of this. Anonymous 9/13/2022 10:16 AM Eliminate the scooters for public safety Anonymous 9/13/2022 10:23 AM Spend money on more important and significant matters than catering to entitlement! Anonymous 9/13/2022 10:34 AM If there were enforced safety regulations for any bikes, scooters, or skateboards in the city, that would help make the city drastically safer for everyone in time. Though it’s not as fast as a motorcycle I do not believe any motorized wheeled thing should be allowed on sidewalks where they could hit pedestrians. Particularly when there is a perfectly good bike lane. This applies in CU campus as well. Anonymous 9/13/2022 10:49 AM Remove them Anonymous 9/13/2022 10:52 AM Helmets required and 18 years or older required Anonymous 9/13/2022 11:01 AM Discontinue the program and let millennials compete to see how they can have the most spectacular crashes at the skateboard park.You could give away an ebike as a prize!  E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 117 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 167 of 236 Anonymous 9/13/2022 11:05 AM I think they're huge safety hazards (no one wears helmets while riding them) and they're an environmental nightmare (lasting only a few months at most before they have to be replaced). I don't think Boulder should be using these at all. Anonymous 9/13/2022 11:33 AM Better safety Anonymous 9/13/2022 11:41 AM A per-use deposit that is only refunded if you return/park the scooter at designated locations, with those locations having some sort of organization to them. Anonymous 9/13/2022 11:52 AM Centralized parking areas around town for the scooters to be left at and not abandoned in parks, condo communities, private homeowners lawns, creek side. Similar to what the B-Cycles have. The Company providing the scooters should be responsible for this. Anonymous 9/13/2022 11:52 AM Get rid of them or try them out west of 28th and get their opinion Anonymous 9/13/2022 12:40 PM Keep them off sidewalks and keep them from being "parked" anywhere they want. I resent the way that they seem to be littering our city. Anonymous 9/13/2022 12:40 PM they should be accessible all over boulder rather than just the east half of the city Anonymous 9/13/2022 12:45 PM Slower speed, marked areas or stations to place the scooters (similar to b-cycles), recolor them (lime green is ugly) Anonymous 9/13/2022 12:50 PM Make a Pass that will grant free use of the scooters for low income, service workers, college students city employees, etc. Anonymous 9/13/2022 12:57 PM My idea would be to get rid of the scooters, as they shouldn't have been brought into town in the first place. Anonymous 9/13/2022 01:01 PM Please donate them someplace else. Concerned about the landfill when the batteries die. We are just adding to a discard-based community. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 118 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 168 of 236 Anonymous 9/13/2022 01:04 PM Get rid of them. Anonymous 9/13/2022 01:09 PM Lime/Uber needs to police abandoned scooters! I have seen them parked for weeks in the same spots and only after contacting Lime/Uber were they picked up. And even then it took a week to pick them up. Abandoned scooters are an eyesore and a nuisance. Anonymous 9/13/2022 01:30 PM There should be at least some dedicated stalls like the e-bikes. You don’t see the shared bikes being thrown in the river because of this. I’d also like to see a larger riding area because if scooters are only allowed east of 28th street you can’t really use scooters to run errands across town. Anonymous 9/13/2022 01:48 PM Make sure that they are never on sidewalks or any walkway that pedestrians use. Anonymous 9/13/2022 01:50 PM E-scooters parked/lying in pedestrian/biking/parking areas is my only problem. Anonymous 9/13/2022 01:59 PM The ability to use them on boulder creek pathways and near Pearl street Anonymous 9/13/2022 02:01 PM As above. I have no personal experience with them. Anonymous 9/13/2022 02:04 PM Invest in bus and bike infrastructure more than e scooters. Anonymous 9/13/2022 02:07 PM Allow in all if boulder not just east Anonymous 9/13/2022 02:07 PM keep them out of gunbarrel. if this is truly about cu students, keep them around campus and pearl street. Anonymous 9/13/2022 02:10 PM Please expand the scooter program ASAP, let scooters downtown, and close west pearl to cars permanently E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 119 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 169 of 236 Anonymous 9/13/2022 02:12 PM I'm okay with Lime Scooters. I would love to see some better options for residents at low income/BHP housing sites. That could be increasing the area for e-scooters or adding a B-Cycle station Anonymous 9/13/2022 02:19 PM Designated parking/battery charging. Would love more access to the city! My mobility and outside time has increased since using the scooters. Anonymous 9/13/2022 02:22 PM Scooters range limitations prevent consistent access across Boulder for commuting needs. Anonymous 9/13/2022 02:40 PM Make them take a training course; get a license; have officers giving tickets when they break the laws. Spike 9/13/2022 02:47 PM My concerns are that there are no consequences for poor rider behavior, no safety equipment provided to riders, and they are often left blocking sidewalks and roadways. They are a complete nuisance and I really regret their presence in our neighborhood and hold the unsafe riders of these devices - all of them, as far as I can tell - in complete disdain. Anonymous 9/13/2022 02:49 PM The horrid “vision zero” pylons male riding bikes or scooters much more dangerous. Please replace them with bike lanes. I also wish the scooters were allowed west of 28th St. or Folsom St. Anonymous 9/13/2022 02:50 PM Please, for the love of god, invest in actual mass transit solutions. I bike to work from Gunbarrel because that is 20-30 minutes faster than catching the bus that stops 1 block away from my apartment. Anonymous 9/13/2022 02:51 PM Go with the electronic bikes. They are safer and more durable. Do not allow any alternate means of transport to be dumped just anywhere, and have stiff penalties for having multiple riders. I've seen two people sharing a scooter or a bike many times. And by the way, why is their no helmet requirement. No one uses these with any safety gear. Anonymous 9/13/2022 02:58 PM I hate scooters and bicycles and will never use them, but if the e- scooters had a central place to be stored, that would help a lot. I also think that bicycles should be registered and pay a fee. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 120 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 170 of 236 Anonymous 9/13/2022 03:02 PM Unfortunately you can’t count on the general public, and/or the tourist, transient, and student populations, to do the right thing with these vehicles. The bike share program works and is clean because they are docked. Dockless options, while more flexible, enable poor behavior. Anonymous 9/13/2022 03:10 PM We do not think the e-scooter program accomplishes the traffic- reducing goals the city of Boulder envisioned with this program. As residents, we observe e-scooters being driven by drunk students who then abandoned them all over town. The e-scooters are then left there for days blocking sidewalks, bike lanes and multi-use paths. There does not seem to be the same problem with the B-cycle rental bikes. Anonymous 9/13/2022 03:13 PM They are not Accessible to those in low income, too expensive. Anonymous 9/13/2022 03:22 PM Could benefit with longer running hours Anonymous 9/13/2022 03:22 PM Since a record is kept of who rents them, it should be possible to fine people for leaving scooters in dangerous places. I am sick of having to move them so I can move through the sidewalks and out of the way of people with clear mobility challenges can get off a bus. Anonymous 9/13/2022 03:25 PM Uneeded. Buses are plentiful, college kids mostly have bikes, scooters are just a lazy way to get around town. The biggest risk is injury - check with BCH on much higher incidents since the scooters showed up. Anonymous 9/13/2022 03:36 PM Please make more trips about the city to ensure the scooters are in a safe, designated space. Anonymous 9/13/2022 03:38 PM If line had specific racks to leave them like the bikes I feel that would benefit the city and not clutter/block the sidewalks Anonymous 9/13/2022 03:38 PM Have Lime collect them out of the waterways. Anonymous 9/13/2022 03:49 PM No one wears a helmet. They travel at high rates of speed and frequent interact with traffic in dangerous ways. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 121 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 171 of 236 Anonymous 9/13/2022 03:52 PM drunk scooter drivers Anonymous 9/13/2022 03:54 PM Work harder on bike sharing programs like bcycle because then you know where the bikes are parked and they don't get ditched places Anonymous 9/13/2022 04:07 PM More bikes instead of scooters. My CU college student absolutely loves and needs the bikes. He says the scooters are always broken (bikes broken too actually) Anonymous 9/13/2022 04:10 PM Make them available downtown and on the hill where they would be most useful Anonymous 9/13/2022 04:11 PM Safety of pedestrians Anonymous 9/13/2022 04:16 PM I would love to see a pilot program for shutting down some roads and only allowing e-scooters, e-bikes, and bicycles on. Anonymous 9/13/2022 04:18 PM With maximum speeds up to 20 mph it doesn’t take much to cause a Traumatic Brain Injury. If a person suffers a traumatic brain injury in Boulder they would have to get airlifted to a trauma one center and the closest one is in Denver. (Denver Health) I cant even imagine what it would be like to get ahold of a CU students parents in the middle of the night to tel them their child suffered a TBI while riding a scooter?!! What if the parents lived in India or Pakistan? Imagine the lengths they would have to take to get to their child…and all because of an electric scooter? I understand how important it is to save our planet and think of alternative transportation. But scooters are dangerous. Anonymous 9/13/2022 04:23 PM Make people responsible for their riding, add video cameras on them facing both ways so when bad things happen, prosecution can happen Anonymous 9/13/2022 04:31 PM College kids would be idiots and throw them into boulder creek like they already have. Anonymous If they are being driven like a moped, they should be used only in E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 122 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 172 of 236 9/13/2022 04:33 PM bike lanes and not on sidewalks. If the speed of the scooters can be reduced than they may be acceptable on multi use paths and sidewalk. I’ve almost been hit multiple times by people moving very fast and expecting others to move for them on sidewalks. That is unacceptable behavior. Anonymous 9/13/2022 04:43 PM Boulder doesny need them. Walk or take a bus or ride a bike Anonymous 9/13/2022 04:49 PM They are not beneficial to the community. They are strewn about the sidewalks and impair the passage of older and disabled people Anonymous 9/13/2022 05:40 PM no one riding them is following helmet laws or oftentimes road rules. They should be held accountable to the same laws as bikers. Anonymous 9/13/2022 05:53 PM More scooters Anonymous 9/13/2022 06:02 PM Limiting e-scooters to east of 28th greatly reduces their usability. Multiple large businesses, not to mention the main CU campus, are west of 28th. I would of chosen an e-scooter ride instead of driving on multiple occasions if I could of rode further west, at least to Folsom, ideally Broadway. Anonymous 9/13/2022 06:10 PM I understand the interest in keeping scooters out of downtown (Pearl Street Mall), but I would have used Lime even more if the service area was extended further west. If scooters were allowed to 16th or 18th street, rather than 28th street, it would have made it east to scooter there than walk to the mall. Anonymous 9/13/2022 06:16 PM They have not worked in any metropolitan city and can be hazardous to walkers, bikers and even drivers when left on street corners. Rental bike systems have worked well in Boulder, but the scooter system is not well run. Anonymous 9/13/2022 06:30 PM Designated drop-off locations. Anonymous 9/13/2022 06:31 PM The scooters would be used a lot more if they actually went down to Pearl St. and up to the Hill. You could restrict them to being used along the bike path and e.g. Arapahoe instead of Pearl St. to E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 123 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 173 of 236 minimize interference with pedestrians. The buses don't run late enough and regularly enough, so scooters are also helpful in getting home more quickly and safely at night. Anonymous 9/13/2022 06:35 PM Track the users. Fines for dumping the scooters may not be unreasonable. A no-scoot list for repeat offenders? Get this stuff off the sidewalks and bike paths and driveways. They are just toys and nobody is being responsible for these. I bike every day, everywhere, I rarely drive, and I see Lime everywhere - dumped. I just don't see how these replace a car or a bicycle, they cause pollution with batteries and need electricity to operate which also pollutes, and are trash when they run out of charge. Give away free bicycles instead. Anonymous 9/13/2022 06:39 PM Improve the bicycle program. Anonymous 9/13/2022 06:40 PM - having designated spots similar to the bike share with painted markers would be helpful - expanding the range of the scooter program would be great - having better connections to/from gunbarrel - like a complete version of the path that currently empties onto 61st - would help scooters and cyclists alike Anonymous 9/13/2022 06:58 PM I would suggest they be allowed citywide. Anonymous 9/13/2022 07:00 PM I really like the designated parking areas for e-scooters (for example, on CU East Campus by SEEC). I imagine more of these parking areas around town could help with making sure they’re not parked in anyone’s way. Anonymous 9/13/2022 07:38 PM in paris the lime scooter has a way to strap the phone to the scooter which makes navigation easier Anonymous 9/13/2022 07:38 PM Widen the range in which we can ride Anonymous 9/13/2022 07:40 PM They provide a great alternative to driving but it would be nice if they weren’t left on sidewalks or walkways. I don’t like motorized vehicles on sidewalks, I think it is dangerous for pedestrians. Anonymous Get rid of them E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 124 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 174 of 236 9/13/2022 07:51 PM Anonymous 9/13/2022 07:51 PM As previously said …make it free or supported by a tax initiative … could be helpful …not so good for health like walk-in or bikin…but hey if it’s free walking folks could get to work easier Anonymous 9/13/2022 08:09 PM Prohibit them on sidewalks. Require them to use the thousands of miles of bike lanes that go unused in Boulder. Anonymous 9/13/2022 08:13 PM Require them and all operators of motorized vehicles to be certified/ licensed and insured, and ENFORCE the laws and rules of the road for all modes of travel including cars. Get rid of all the bizarre obstructions you've built throughout the city including all the plastic bollards, confusing and mostly un-readable painted traffic markings on the road surfaces, and allow the free flow of well regulated traffic. Best wishes, you don't quite have it figured out yet. Anonymous 9/13/2022 08:13 PM These need to be considered a bike and follow all bike rules and safety precautions. They are left all over and picked up multiple days later. Anonymous 9/13/2022 08:14 PM Cops giving speeding and reckless driving tickets Anonymous 9/13/2022 08:17 PM Expand the coverage area. So much of west Boulder and pearl street mall would benefit from scooters Anonymous 9/13/2022 08:27 PM Designated spots to leave the e scooters instead of anywhere Anonymous 9/13/2022 08:39 PM Mandatory returns to a designated station or drop point. People abandon them and it becomes a community problem for residents and businesses alike. B-cycle which is a non-profit offers a community benefit while public-private partnerships with companies like Lime green are less altruistic and not looking out for community benefit as their bottom line. Anonymous 9/13/2022 08:50 PM Get rid of them! E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 125 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 175 of 236 Anonymous 9/13/2022 09:01 PM Remove the geofence and allow them to be used throughout Boulder. Anonymous 9/13/2022 09:01 PM Perhaps an incentive to turn them in at a docking station Anonymous 9/13/2022 09:24 PM They’re dangerous and a nuisance Anonymous 9/13/2022 10:01 PM I would like to see the e-scooter experiment ended. I don't think the benefits outweigh the safety risks they create for other members of the community. If it continues, I think there needs to be significant enforcement of the rules and high fines for leaving scooters on sidewalks and other dangerous places. Anonymous 9/13/2022 10:23 PM I just feel like drinking and scooters just make for a dangerous combination. Anonymous 9/13/2022 10:49 PM Build more protected bike lanes and more multi-use paths with space for e-scooters. Anonymous 9/13/2022 11:28 PM People should be required to wear helmets Anonymous 9/13/2022 11:36 PM Scooters need to be eliminated. Between bikes, Ebikes and public transport there are plenty of other transportation alternatives Anonymous 9/14/2022 01:01 AM It’s been frustrating not being able to cross 28th St Anonymous 9/14/2022 01:21 AM Remove the 28th st barrier, provide preferred parking spaces, create additional bike paths and protected lanes to accommodate increased use of ebikes and scooters Anonymous 9/14/2022 05:57 AM They are messy, get rid Anonymous 9/14/2022 06:17 AM I would not desire e scooters on the Pearl St Mall or multi use trails. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 126 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 176 of 236 Anonymous 9/14/2022 06:29 AM Survey should have allowed multiple options for purposes Anonymous 9/14/2022 06:41 AM We just moved from London and the E-scooter sharing program there requires the rider to register their ID and credit card. There are fines and penalties imposed on riders for breaking rules such as riding on forbidden zones, speeding (although speed is also limited on e- scooters), improper parking, etc. There is enough technology available to manage bad behavior. Anonymous 9/14/2022 06:48 AM They are a fabulous addition to our community and help our society with transportation!! A low cost option that does not contribute much to pollution! Keep them!! Anonymous 9/14/2022 06:53 AM Safer bike lanes. Feels like the sidewalks and paths are the best option as they are isolated from traffic and usually free of potholes and dangerous anomalies. Anonymous 9/14/2022 06:58 AM Boulder should remove the e-scooters and focus that money and energy into improving the electric bike program. The bikes are much safer and more practical for people commuting to class or just for recreational purposes. The bikes were better before you had to dock them every 30 minutes. Anonymous 9/14/2022 07:01 AM Post rules, including that you must drive slowly when on a sidewalk Anonymous 9/14/2022 07:02 AM Not allowing rides into the downtown area makes them only useful for students, that’s fine by me- but I’ll never going to use one to get to work- the bikes are way better Anonymous 9/14/2022 07:39 AM Mandated/ highly incentivized parking spots Anonymous 9/14/2022 07:42 AM They should wear helmets, provide age verifications complete a training course. Anonymous 9/14/2022 07:47 AM Expand the "Green box" parking program as a requirement of the program city-wide to prevent scooters from being left in residential neighborhoods and from blocking sidewalks and multi-use paths. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 127 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 177 of 236 Anonymous 9/14/2022 07:49 AM Personally the scooters being abandoned is my greatest concern. Sometimes they are abandoned in rivers and in the middle of bike paths. Also, a decent amount of people seem to use them while they are intoxicated, which is quite negative. Anonymous 9/14/2022 08:00 AM SHUT THEM DOWN!!!!!!!!!!!!!!!!!!!!!! Anonymous 9/14/2022 08:05 AM I think the scooters should be allowed to 26th street as there are lots of popular business between 26 and 30th. Scooters on the sidewalks aren’t ideal but I think we need to reimagine our paved space. Right now, we have tons of cars parked all over public spaces in the city (nearly all legally, of course). But there are places without enough bike parking (downtown comes to mind) and scooter parking is not clear. I wonder if the painted scooter parking zone near the CU soccer field has been successful or not and if that could be implemented more widely. People park cars in car parking spaces, bikes at bike racks, and probably need a clear place for scooters. Anonymous 9/14/2022 08:10 AM Expand the program city-wide. Not being able to use these going downtown makes the program useless to me. Anonymous 9/14/2022 08:11 AM Limit their use in high-traffic multi-use paths, AND provide alternate routes with infrastructure on the roads. Scooters are great in bike lanes, not so great on the creek path. That said, its currently only private scooters are on the creek path anyways and the shared scooter zones limited travel west of 28th. Providing better alternative routes on the roads seems a more appropriate solution. Anonymous 9/14/2022 08:30 AM Can't just leave them anywhere Anonymous 9/14/2022 08:30 AM I would rather expand bike share programs than add more e-scooters. Anonymous 9/14/2022 08:32 AM 1. Require e-scooter riders to follow same rules as bicycle riders. 2. Charge e-scooter riders a fee when their scooter is abandoned in an inappropriate and disruptive location. Anonymous 9/14/2022 08:32 AM Simply do not allow them. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 128 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 178 of 236 Anonymous 9/14/2022 08:33 AM open up more rideable territory, there are too many red zones right now Anonymous 9/14/2022 08:38 AM Removal of car parking in place of dedicated scooter parking spots, to not clutter sidewalks. Anonymous 9/14/2022 08:39 AM Please don’t expand the program. I travel frequently to communities that have them in their downtowns, and it’s a mess of scooters and riders strewn all over everything. Anonymous 9/14/2022 08:39 AM Designated return zone Anonymous 9/14/2022 08:39 AM They do not have a place in our community. They create more problems than they solve. Anonymous 9/14/2022 08:41 AM Designated parking spots. Fine users for parking outside of those spots. Anonymous 9/14/2022 08:42 AM I am concerned that the problems with the rental platform for e- scooters will sour public opinion on e-scooters and other forms of micromobility generally. Thus, I think scooter rentals should require that scooters be docked at specific locations (like the rental e-bike program) to avoid additional fees. While I don't favor licensing of scooters generally, it might be useful if rental scooters had a visible identifier that citizens can use to report dangerous riding. This would allow the rental companies to discourage unsafe riding by (1) charging users more after the second complaint and (2) blocking unsafe riders after a third complaint. This reporting tool could be built into Inquire Boulder so that the complaints are visible both to the rental companies and the City, as a way to keep the rental companies honest in blocking unsafe users. Anonymous 9/14/2022 08:50 AM 1. Remove the scooters and expand B cycle. 2. Install mandatory parking areas for scooters that are off the sidewalks. Anonymous 9/14/2022 08:53 AM 28th St is an arbitrary boundary. and the service would be more useful if available city-wide. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 129 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 179 of 236 Anonymous 9/14/2022 08:55 AM Isn Paris they have converted certain parking spots for e-scooter parking. You cannot return your scooter unless it is returned in one of those spots. That seemed to work well in the city, as I did not see s a single scooter discarded on the sidewalk. Anonymous 9/14/2022 08:56 AM Keep them off the CU campus. Anonymous 9/14/2022 08:57 AM I think the scooters are a dangerous development that has made Boulder even less safe for pedestrians Anonymous 9/14/2022 09:00 AM More parking spaces dedicated to e mobility parking, so they don't have to be left on the sidewalks Anonymous 9/14/2022 09:11 AM get rid of them Anonymous 9/14/2022 09:13 AM Designated parking spots, and fine the company for each instance of scooters blocking paths. Also limit speed on pedestrian walkways. Anonymous 9/14/2022 09:15 AM Have more buses that run more frequently to more convenient places. E scooters are not replacement Anonymous 9/14/2022 09:19 AM expand territory farther west Anonymous 9/14/2022 09:21 AM More money than you want to spend, I'm sure, but solar powered charging stations would be AWESOME! I like that you can park the scooters basically anywhere out of the way of cars and pedestrians, but a few charging stations in heavy-use areas would be nice. Also, while the scooters are more environmentally friendly than cars in theory, not knowing how the scooters are charged makes me wonder how true that is in practice. Actually seeing clean energy being used for charging the scooters would highly reduce those concerns. Anonymous 9/14/2022 09:22 AM Get rid of them Anonymous Expand their permitted area. One common complaint is about how E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 130 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 180 of 236 9/14/2022 09:25 AM these are often left all over the place, meanwhile our roads are lined with thousands of fossil fuel burning vehicles. It’s easy to find issues for people who don’t use these scooters but the reality is, these are the only cost effective green alternative vehicles in this town. I can spend $25 a month on like scooters or buy an ebike for $2000 or a bus pass for $100 a month Anonymous 9/14/2022 09:28 AM I don't understand the purpose of these scooters. Students don't need them since they have bus passes and anywhere they could feasibly get to with them is equally walkable. I've yet to see a single individual use one to get to work, which seems like a made up thing presented by the lime company to make the scooters seem like more than toys idiots use to blast down sidewalks and eventually abandon. Anonymous 9/14/2022 09:31 AM They are terrible! Please get rid of them! Anonymous 9/14/2022 09:34 AM Make them required to be docked like the B-cycles. Anonymous 9/14/2022 09:35 AM There is only one issue with specific to these scooters that I have encountered and it is how people leave them in random places on sidewalks and on private property. There is a very simple solution which requires Lime's action. There should be a designated area on every block where scooters need to be parked. It doesn't need to be branded or anything, just a geospace that lime sets up in their app. If the scooter is not parked there, it will continue to charge them. Having this on every block will allow people to not be too far away from their destination(always less than 2 min of walking), but will encourage people to leave them out of the middle of the sidewalk and not in front of stairs. Anonymous 9/14/2022 09:42 AM required helmets? following pedestrian rules, specific docking stations. Anonymous 9/14/2022 09:42 AM try the sit-down scooters, the stand-up scooters are very fast and dangerous to the "regular person " who doesn't ride stand-up scooters regularly. Anonymous 9/14/2022 09:44 AM Make some places to park - we have car parking everywhere, can we add the same for scooters along bike paths and sidewalks? E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 131 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 181 of 236 Anonymous 9/14/2022 09:49 AM The area they are currently in is too restrictive to be of much use outside specific cases Anonymous 9/14/2022 09:54 AM Designated parking areas for the scooters, users get fined for parking outside these zones. Anonymous 9/14/2022 09:55 AM Safety for pedestrians Anonymous 9/14/2022 10:10 AM Just get rid of them please. Anonymous 9/14/2022 10:20 AM It seems dangerous where scooters are left after riding. Anonymous 9/14/2022 10:23 AM Scooters need designated parking areas - I'd really prefer just to have more b-cycle stations. Its crazy that there's not one by Chautauqua. Scooters are preferable to many because there are so few places to end a b-cycle ride which can lead to longer ride times. I think people also take the risks of riding a bicycle more seriously than the risks of riding an e-scooter. I'd also like the scooters not to be allowed on the pedestrian areas of pearl st. Anonymous 9/14/2022 10:25 AM Lack of docking stations seems to be a large issue. docking stations should be required similarly to Bcycle. Anonymous 9/14/2022 10:29 AM The scooters present significant mobility and access problems for other path users— what is my friend who is walking to recover strength after illness, in a wheelchair, or using other aids supposed to do when they’ve been dumped on the sidewalk… stop, pick them up, remove them from the path, and continue? Forgive the sarcasm, but it’s so frustrating. The users and the company seem to have no regard for others and they’re left in bizarre and inconvenient places because there’s no incentive for them not to be. They also go at a speed that is excessive for the paths but with none of the cultural considerations of bike riders— they don’t call out ‘on your left’, ring a bell, signal turns, etc, and it’s really frustrating and dangerous feeling to be around, especially while walking dogs. As a Boulder native who works in the city and went to school here, I don’t like or want them. Anonymous 9/14/2022 10:29 AM Add the downtown area to the scooter zone. Downtown is where traffic and parking are the biggest problems, and scooters can and E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 132 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 182 of 236 should be safely used everywhere except the Pearl Street Mall. Anonymous 9/14/2022 10:29 AM I suppose way more designated and required parking areas or docking stations would help, but you can probably tell by now that I don't like the program. Anonymous 9/14/2022 10:40 AM Require designated parking spaces and at least highly encourage use of helmets. Anonymous 9/14/2022 10:44 AM This is the future of transportation, it just sucks to see them abused and left in the way of other traffic, that's the worst problem of it. They get left all over sidewalks and once and awhile, even in the actual road. That's not ok, but in general, they seem to be beneficial to the community. Just wish the cleanup and maintenance of them was more looked after by whomever is running the service. Anonymous 9/14/2022 10:54 AM There is only one issue specific to these scooters that I have encountered and it is how people leave them in random places on sidewalks and on private property. There is a very simple solution which requires Lime's action. There should be a designated area on every block where scooters need to be parked. It doesn't need to be branded or anything, just a geospace that lime sets up in their app. If the scooter is not parked there, it will continue to charge them. Having this on every block will allow people to not be too far away from their destination(always less than 2 min of walking), but will encourage people to leave them out of the middle of the sidewalk and not in front of stairs. Anonymous 9/14/2022 10:55 AM Maybe designated parking? Anonymous 9/14/2022 10:55 AM There is only one issue specific to these scooters that I have encountered and it is how people leave them in random places on sidewalks and on private property. There is a very simple solution which requires Lime's action. There should be a designated area on every block where scooters need to be parked. It doesn't need to be branded or anything, just a geospace that lime sets up in their app. If the scooter is not parked there, it will continue to charge them. Having this on every block will allow people to not be too far away from their destination(always less than 2 min of walking), but will encourage people to leave them out of the middle of the sidewalk and not in front of stairs. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 133 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 183 of 236 Anonymous 9/14/2022 11:02 AM The city needs to work with Lime to ensure that used scooters aren't just dumped randomly on walkways, in front of doorways, etc for everyone else to step over and walk around. One idea would be for Lime to geofence specific drop-off points, and the riders would continue to be charged until the scooter was put into the proper drop- off location, similar to how B-Cycle operates. Anonymous 9/14/2022 11:04 AM I think they are an important part of city mobility. So taking them away isn't necessary. But I think maybe speed limiting them to 6-8 mph would be a smart decision. Requiring scooter parking, just like B- Cycle, would be a good idea to implement, but I don't think it's absolutely necessary. Anonymous 9/14/2022 11:04 AM It would be nice if e-scooters had some sort of rack like the b-cycles do rather than look abandoned. Also it would be good to make sure that there are clear instructions about where they’re allowed to ride (ie NOT on Pearl street bricks, whether they’re supposed to be in the bike lane or sidewalk) and to encourage helmet wearing Anonymous 9/14/2022 11:09 AM People are worried about their parking but if we devoted a fraction of car parking to bikes and Limes, it wouldnt be an issue. Anonymous 9/14/2022 11:09 AM Providing dedicated parking is the key measure. Then scooters are similar to B-cycle, which is great. Blocking sidewalks or waterways is a serious issue, especially for those with disabilities. Just make dedicated green parking spots :) Otherwise they're great! Increased mobility, cuts down on car use, helps the environment, etc. Anonymous 9/14/2022 11:17 AM I would like to see more open spaces made available to a range of personal electric vehicles (electric unicycles, skateboards, one wheels, and so on). The more infrastructure dedicated to on-car methods of mobility the better. Anonymous 9/14/2022 11:28 AM Make them free Anonymous 9/14/2022 11:29 AM There is only one issue specific to these scooters that I have encountered and it is how people leave them in random places on sidewalks and on private property. There is a very simple solution which requires Lime's action. There should be a designated area on every block where scooters need to be parked. It doesn't need to be E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 134 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 184 of 236 branded or anything, just a geospace that lime sets up in their app. If the scooter is not parked there, it will continue to charge them. Having this on every block will allow people to not be too far away from their destination(always less than 2 min of walking), but will encourage people to leave them out of the middle of the sidewalk and not in front of stairs. Anonymous 9/14/2022 11:31 AM More infrastructure specifically for transit via scooter/bike/other pev. Painted lines on the street are not safe. Especially during the winter. Anonymous 9/14/2022 11:33 AM Let them have way more access around the city!! I can’t get to the places I want to go because of geolocking. I would use them so much more if they weren’t restricted downtown. I would replace some of my car trips with e-scooters. Anonymous 9/14/2022 11:34 AM I prefer B cycle with designated pickup and drop off. I would prefer to see that program expanded and get rid of the e-scooter mess. Anonymous 9/14/2022 11:34 AM I've seen some folks confused about why the scooters stopped working west of 28th street. Anonymous 9/14/2022 11:49 AM Frankly unless people start following rules and caring more about others safety who also use the sidewalk and boulders public space it’s a difficult problem to fix. Anonymous 9/14/2022 11:53 AM The scooters themselves are inherently pretty unsafe to ride in comparison to a bike (high center of gravity, tiny wheels) and I'd much prefer dockless bikes if they were available. If I'm looking for micromobility in Denver I'll always choose a bike over a scooter. It would be helpful if there were better designated parking areas for scooters. Anonymous 9/14/2022 11:55 AM freely available helmets (and forcing people [at least minors or under 21 say] to use them) Anonymous 9/14/2022 11:57 AM I just hate the idea of the city spending money on something that people treat as a toy or something to intentionally break. Anonymous Designated, mandatory parking spaces. They’re all over the trails, E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 135 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 185 of 236 9/14/2022 11:58 AM thrown in the grass, in the creek, in piles on the street. If they must be parked and docked in a specified spot such that they’re not on their side and creating a hazard or eyesore then I’m all for keeping them. Anonymous 9/14/2022 11:59 AM Used Lyft brand in denver so I'm not sure if Lime works the same way. Designated drop off spots. User photographs placement at end of trip. User billed (with max cap) if scooter is checked back in outside of approved drop off. Make sure parking zones do not interfere with accessibility to transit, buildings and sidewalks. Anonymous 9/14/2022 12:03 PM Open up area to scooter Anonymous 9/14/2022 12:24 PM get rid of them Anonymous 9/14/2022 12:36 PM they look like trash speckled around town Anonymous 9/14/2022 12:48 PM Scooters being left blocking sidewalks and multi-use paths is frustrating. I would like to see Lime be more vigilant about disallowing that, perhaps by not allowing a trip to be ended unless the picture actually shows it not blocking a path. Anonymous 9/14/2022 12:59 PM Liaison roaming the City to help support any issues. Anonymous 9/14/2022 01:01 PM My main concern is blocking the path or sidewalk when they are parked or tipped over. I really like the B-cycle model where they have to be returned to a coral when you are done using them because it solves that problem. It would also be nice if they had a bit more range into some of the Boulder and Gunbarrel neighborhoods that are outside city limits but I don't know if that's doable. More than half of the Gunbarrel neighborhoods require a lot of walking just to get to the scooters, and then you're basically at the bus stop already anyway. People are going to drive unless it's easy not to, and I imagine the scooters don't really help folks who don't have cars or are choosing not to use them unless they're placed close enough to where they live. It would also be nice if the scooters and b-cycle had some sort of eco pass type option for local businesses or neighborhoods to opt into. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 136 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 186 of 236 Anonymous 9/14/2022 01:16 PM Riders should be forced to return them to specific docks like rental bikes. That should take care of problems re: discarded scooters. And they should have a speed governor on them in various parts of town. Anonymous 9/14/2022 01:23 PM Lime could improve by having more designated painted boxes next to street parking or in low foot traffic areas for these scooters. Even better, users should be financially penalised for not leaving them in these boxes. Anonymous 9/14/2022 01:30 PM Get rid of them Anonymous 9/14/2022 01:40 PM Keep them off the streets Do not leave scooters in the middle of sidewalks or on streets Anonymous 9/14/2022 01:52 PM More range would be nice. I understand not wanting scooters on pearl Street, but I would like to be able to get to pearl Street from other places with a scooter Anonymous 9/14/2022 01:52 PM I do worry about how fast people go on the scooters around pedestrians AND riding w/out helmets. Anonymous 9/14/2022 02:41 PM allowing e scooters to be "dumped" on sidewalks and underpasses and seemingly abandoned causes issues for pedestrians and cyclists using these same rights of way Anonymous 9/14/2022 02:53 PM Make them free Anonymous 9/14/2022 03:45 PM The city of boulder needs to remove any limits and regulations for when scooters can be ridden. It's a shame you can't use one after 11pm! Anonymous 9/14/2022 03:50 PM Give CU boulder students some kind of discount or free rides Anonymous 9/14/2022 03:53 PM We need better bike lanes. Paint is not infrastructure. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 137 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 187 of 236 Anonymous 9/14/2022 04:16 PM I honestly don't know what is wrong with walking or with regular scooters. I commuted and used the bus when I was a CU Boulder student living in Arvada. While Boulder County is doing things such as the sugar tax and encouraging K-12 students to walk to school, I certainly think that college students are physically able to walk from bus stops without the use of e-scooters or e-bikes. Weren't we super concerned about doing things that helped people maintain healthy weights? It seems contradictory. Anonymous 9/14/2022 04:19 PM More 'designated areas' to park scooters will help to reduce the issue of scooters in walkways and abandoned. Anonymous 9/14/2022 04:24 PM Like the B-Cycle bikes, dedicated charging corrals would make sense to me--then people would know where to get scooters and limited need for a truck to go around collecting them. It would also be nice to see greater access to the city via scooter. Our nanny has been taking a scooter from North Boulder to our home, but she has to walk the final blocks west of 28th St Anonymous 9/14/2022 04:27 PM Try enforcing and educating people about bikes before you enter into a big scooter contract. We used to enforce bike laws - what happened? Anonymous 9/14/2022 04:27 PM I want Lime to patch the software to lock the scooters if the GPS say's they've ventured into Pearl Street or the 29th Street Mall. Such a software patch would be useful world wide for these vehicles. People take them and leave them places they're not supposed to all the time. People won't behave well (we know this), Lime needs to use software to deal with the situation. Such a software patch would seems like a no brainer, but Lime (and similar companies) will only spend money on that if cities require them to. Anonymous 9/14/2022 04:28 PM Designated parking areas. Lower speed limits on the scooters. More bike/scooter/pedestrian/car-free transportation infrastructure. Anonymous 9/14/2022 04:35 PM Parking in docks only would be helpful to prevent abandoned scooters from blocking the sidewalk. I have mobility issues, use special equipment to get around, and need help to get around these abandoned scooters. Ironically, these have made me less likely and capable of getting around on my own and more likely to be driven. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 138 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 188 of 236 Anonymous 9/14/2022 04:42 PM Designated parking spaces. Speed limits. Anonymous 9/14/2022 05:03 PM Allow them west of 28th. I’d confusing that they just stop. Anonymous 9/14/2022 05:06 PM Open more of Boulder to scooters Anonymous 9/14/2022 05:18 PM Parking in front of houses. Someone left on one my doorstep once and it wasn’t someone I live with. Anonymous 9/14/2022 05:25 PM Please allow the scooters to function on the west side of 28th st as well as the east. Anonymous 9/14/2022 05:25 PM Increased mobility options around town that do not require the use of a car are great! Fewer car trips will reduce pollution, noise, and danger to vulnerable road users. Policing of proper use of scooter shall fall upon vendors and not become a burden on town. Parking violations shall be levied to users and operators and what shall be used to fund solutions to problems that the programs create such as abandonment of scooters on our shared, beautiful lands. Anonymous 9/14/2022 05:30 PM Having designated spots on every corner where people have to park said electric scooter in order for the ride to end so it’s not just abandoned. Anonymous 9/14/2022 05:31 PM I am concerned that a private company gets to benefit from the use of public space, what's wrong with the public bikes? I see more people using those and taking care of them. Scooters are knocked over everywhere. Anonymous 9/14/2022 05:50 PM Ride area is bad. Scooters are often on the border because your destination is out of the zone. Anonymous 9/14/2022 07:03 PM Can they have stations like b cycles? Anonymous 9/14/2022 08:16 PM There should be assigned docking station spread around the city, like the shared bikes so the e-scooter can’t just be left anywhere when E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 139 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 189 of 236 done. Anonymous 9/14/2022 08:27 PM Invest more money in bcycle instead of scooters Anonymous 9/14/2022 08:40 PM Speed restriction perhaps Anonymous 9/14/2022 08:43 PM Perhaps govern the speed to a lower speed. I'd be interested in seeing a good estimate of how many cars they likely take off the road on a day to day basis. Or, how much bus ridership is up. Or something like that. I'm skeptical that much environmental benefit is gained, or that much business revenue is generated because of e- scooters. If I was convinced of any such benefit, I would be more positive. As it is, it seems like a lot more down side. Anonymous 9/14/2022 08:44 PM Complete expansion throughout the city. Anonymous 9/14/2022 09:12 PM I would only support this going forward with designated areas for leaving the scooters like B cycle does. Anonymous 9/14/2022 09:20 PM Prohibit parking of scooters on sidewalks and roadways except for in designated parking spots for vehicles. Do not take away from the already limited mixed use pedestrian space and place the burden on those spaces already given to automobiles. Anonymous 9/14/2022 09:20 PM If they remain, consider requiring scooters to be placed in a designated pad to “finish” ride and stop payment. Anonymous 9/14/2022 09:22 PM Get rid of them Anonymous 9/14/2022 09:32 PM Allow them to access all of Boulder, or at least all of central Boulder. I see so many scooters piled up abandoned right at the edge of where they stop working. If there were some system to designate where/how they can be left, that would help. Anonymous 9/15/2022 04:49 AM I don't want scooters anywhere near the CU campus or west of Foldom. Too many potential accidents with impaired students. RTD E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 140 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 190 of 236 and B cycle are active in that area. No need for an additional transportation option. Anonymous 9/15/2022 06:43 AM I do not reccomend growing the program any further than the Pilot program. If CU wants to put them on campus fine. Buts lets keep them out of our neighborhoods. Anonymous 9/15/2022 07:48 AM Somehow prevent them from being discarded on sidewalks Anonymous 9/15/2022 08:15 AM Making speed limits and legal play to scooter more prominent. Making penalties for not obeying rules, especially on shared sidewalks harsher. Anonymous 9/15/2022 09:09 AM Education. Education. Education. On in-between use placement. See 4. above. Anonymous 9/15/2022 09:21 AM Come winter wet weather and snow/ice I find the LIME scooters even weirder to have available in our micro-clime. Anonymous 9/15/2022 10:58 AM Well, when a kid gets killed on one pof these you will have all kinds of new rules... I think... I dunno... at first I was concerned. Now it looks like great fun for all. Its fun to see kids zipping around 29th street like a bunch of Lemur Anonymous 9/15/2022 11:13 AM Traffic is difficult enough in Boulder, with the added impacts of e- scooters, and the lack of law enforcement action to discourage bad e- scooter behavior. Anonymous 9/15/2022 03:21 PM I say go with the Lime Scooters and designate lanes in busier streets/roads for Lime Scooter and restrict automobile use in Boulder. Or, increase some bike lane areas.....the Lime Scooters are a step up from automobiles on our roads....though current use is dodgy for those of us who frequently use the bike paths/lanes. Anonymous 9/15/2022 03:58 PM Markings for lime-scooter parking could be useful in some areas, like bus stops. Anonymous Do NOT approve any further expansion and stop using in East E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 141 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 191 of 236 9/15/2022 05:03 PM Boulder. Anonymous 9/15/2022 06:16 PM Establish strict parking areas on public property or campus....so that E-scooters cannot be left on sidewalks or private property. (Like the bikeshare program) Anonymous 9/15/2022 06:54 PM Believing that they serve a broader community. Also determining a better means of keeping e-scooters from being ditched here, there and everywhere Anonymous 9/16/2022 07:20 AM Scooters could be improved if they were free to ride (unelectronically, like a push scooter) and if they did not require an app as a payment method. Anonymous 9/16/2022 08:28 AM Either remove them or invoke a large enough tax to offset negative externalities. I would imagine something in the ballpark of $100 per scooter per day. Anonymous 9/16/2022 09:05 AM Marked scooter return zones in heavily populated areas Anonymous 9/16/2022 09:11 AM Price reductions or discount offers (I am aware of the pass but more single use or punchcard style discounts) More positive marketing - certain folks in the community cannot get past them being left on sidewalks. I agree this is an issue, however minor, however as an alternative for some of the dangerous college aged drivers I have experienced almost daily in boulder I think this program does a lot of good. Anonymous 9/16/2022 11:37 AM There need to be clear e scooter guidelines (such as: where to ride them and park them - the street? sidewalks?) and the city needs to enforce them. Anonymous 9/16/2022 12:02 PM Get them out of Boulder ? Anonymous 9/16/2022 12:12 PM Please increase the area they are allowed to be in. Anonymous The E-bikes have a place to be returned and are a great source for E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 142 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 192 of 236 9/16/2022 02:13 PM those who don't have a ride. Anonymous 9/16/2022 06:54 PM A minimum age for driving an e-scooter. We have seen pre-teens on them driving on the street and sidewalks. Anonymous 9/17/2022 12:34 AM Please get rid of them. They are a danger to pedestrians. There are plenty of other options to get around. Anonymous 9/17/2022 02:00 AM Need better education of users to ensure scooters are not left in the way of others. Q: How accessible are scooters to low income residents? Can they be paid for without a credit/debit card? Anonymous 9/17/2022 09:41 AM Eliminate this program. The scooters are dangerous and a waste of money. Surely the city can use precious funds for something better than “toys for entitled CU tots” Anonymous 9/17/2022 12:48 PM Require corrals for scooters like b bikes and fines for scooters left out in the middle of nowhere. Require scooters picked up within 24 hours. I commute to work by bike and am a regular runner. I see ebikes (b cycles) being ridden by students more than I see them on e- scooters. Expand the B cycles program and restrict e-scooters. Imagine the number of e-scooters lying around town when you expand your pilot program to the city as a whole. Anonymous 9/17/2022 04:02 PM The only improvement would be ending the program. Anonymous 9/17/2022 05:40 PM Please get rid of Lime and partner with a company like Spin that had higher standards for safety and correct parking. Love escooters but not when they are allowed to block sidewalks. Lime scooters seems to just be allowed to be thrown anywhere like trash after they are used. Anonymous 9/17/2022 07:33 PM e-scooters on Pearl Street would be a nightmare! Anonymous 9/17/2022 08:10 PM Helmets required. But actually because they are problematic in so many ways, it would be much better to not allow them. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 143 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 193 of 236 Anonymous 9/18/2022 05:25 AM Current geofencing of scooters does not make sense. If they are a community positive then they should be able to travel all throughout the city limits. Anonymous 9/18/2022 09:43 AM Require them to be left in designated parking locations Anonymous 9/18/2022 10:52 AM Designated parking boxes. I also with I could get to north boulder easier to get to the hospital center over there but we can't cross 28th street. Someone 9/18/2022 07:17 PM It would be great if helmets were provided. Too many people ride without a helmet putting themselves in danger. Anonymous 9/19/2022 12:45 PM The designated riding areas that the City of Boulder has outlined for Lime scooters has not made them convenient or accessible for the majority of people that would like to use them around the city. The outlined map in the Lime app designates such specific areas where the scooters are not allowed to the point where a rider is more inconvenienced using a scooter rather than any other method of transportation. Whether it is in the interest of safety or for any other reason, the City of Boulder has unsuccessfully deployed a program which has been very successful in so many other cities around the country, including Denver. Boulder is slowly, but very obviously, losing its reputation as a place for progressive thinking and eco- friendly solutions. Bold solutions require bold action and I believe that Lime should be reintroduced with an area that includes all of Boulder and not simply small portions east of town. Anonymous 9/19/2022 02:48 PM Incentives for riders (or possibly other pedestrians?) to place scooters in appropriate locations (off the sidewalk, not strewn in the bushes, etc.) when they're done with them..? Anonymous 9/19/2022 04:01 PM This form should be available also in Spanish. Anonymous 9/19/2022 04:32 PM I prefer docked micromobility like the B-cycle over the “park anywhere” scheme, since it leads to more consistent availability and less issues with scooters parked poorly on the multi-use paths. Anonymous If you're going to keep the e-scooters, you must offer a way for users E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 144 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 194 of 236 9/19/2022 06:39 PM to rent helmets as well Anonymous 9/19/2022 09:35 PM Specific places where the scooters must be parked. Anonymous 9/20/2022 03:43 AM Have more around Will Vill and the South end of town where the students with no cars live. Consistently make users aware with signage to park them parallel on the sidewalk but keeping in mind out if the way for wheelchairs. Citizens are smart enough to park responsibly once they think of others. Anonymous 9/20/2022 07:01 AM I would like more micromobility solutions. But rather than a scooter, I would like to have a small, much safer, more stable bike, like https://takewheels.com/ which doesn't require a fixed rack. I like our bcycle program, but it isn't widespread enough and we don't have enough of them. Anonymous 9/20/2022 09:25 AM Require riders to wear helmets. Allow scooters to be used throughout the entire city of Boulder. Anonymous 9/20/2022 11:22 AM maybe some sort of program to track who is just dumping the scooters in the street instead of parking them in designated areas. Anonymous 9/20/2022 12:10 PM Sidewalks have already become dangerous for walkers now that bicyclists feel free to ride on sidewalks, including asking pedestrians to get out of their way, or just mowing through. E-scooters will dramatically add to that making it MORE unpleasant to walk in Boulder. I do not drive and walk to work and shopping. Please keep scooters east of 28th. Anonymous 9/20/2022 12:27 PM Make them free for students Anonymous 9/20/2022 12:47 PM There should be designated sidewalk lanes for e-scooters. Riding them in bike lanes/on the street is too dangerous, especially since helmets aren't provided and drivers in Boulder are not very safe even when it comes to bikes. They are also expensive, so having a discount or free program through CU for students (like with B-Cycle) would be good. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 145 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 195 of 236 Anonymous 9/20/2022 01:38 PM I think people who ride them look dumb Anonymous 9/20/2022 01:46 PM N/A Anonymous 9/20/2022 02:36 PM Make them conform to driving regulations Anonymous 9/20/2022 03:12 PM They are good for the economy Anonymous 9/21/2022 08:25 AM maybe it works on a campus, although probably it is better to use human power for those folks… but most places, it seems like scooters replace one ride in a car with two scooter rides in a car and the scooter ride. also… the head injuries will not be worth it… Anonymous 9/21/2022 12:02 PM I like the scooters better than the bikes because I have to walk a mile to return the e-bike at the end of a trip. With the scooters, I can leave them where I stop. Anonymous 9/21/2022 12:06 PM My primary concerns are scooters that are left in the middle of the sidewalks, scooters and ebikes that are on the bike paths, and scooters that are ridden unsafely. Otherwise they look fun and are a great commuting option.l Anonymous 9/21/2022 12:55 PM Head injury is my primary concern, as helmets are not required Anonymous 9/21/2022 01:05 PM Maybe riders have to create and account where they will need to sign waivers and take safety classes before they are able to rent a scooter? Anonymous 9/21/2022 02:22 PM IF e-scooter usage actually replaced trips by vehicles that would be great, but in my observations I have only ever seen children riding them around for fun. I'd be curious to see an analysis of usage-- I hope this gets posted publicly! Anonymous 9/21/2022 04:15 PM teach users to not park on sidewalks or private yards. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 146 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 196 of 236 Anonymous 9/21/2022 04:41 PM Have riders return scooters at designated collection depots rather than the current helter-skelter scooter abandonment system. Anonymous 9/21/2022 05:03 PM Build out the bikepaths and roads so it's safer. Anonymous 9/21/2022 05:19 PM Have a governor on them so they don't go as fast. I like the idea of them, but do not want to see them west of 28th st. Anonymous 9/21/2022 08:42 PM Only concern is that they are dropped haphazardly on walkways and yards every which way Anonymous 9/22/2022 05:13 AM I think it’s important to have clear rules about e-scooters and to educate riders and everyone else about those rules. Where are they allowed? What are best practices? Is there a minimum age to ride? I also don’t think they should be encouraged for recreational use because it becomes a problem in bigger cities with huge groups of tourists zooming around sidewalks on their scooters (this was the case last time I went to Washington DC). For example they shouldn’t be allowed on the Pearl Street mall. E-scooters are an important part of the transportation puzzle and could be great for Boulder if properly implemented. Anonymous 9/22/2022 09:02 AM E-scooters need to be restricted to bike lanes for their own safety and the safety of pedestrians. Anonymous 9/22/2022 09:41 AM I thought about using it to get to Table Mesa to take the bus. Unfortunately, it seemed like the bus station at TM was out of the boundary of use? Better integration with the public transport system may make people more likely to use them. Anonymous 9/22/2022 04:19 PM more affordable Anonymous 9/22/2022 04:23 PM i wish there were more places to ride them. i tried to go to my friends house and more than one 3/4 of the way was a no ride zone and i ended up walking it most of the way and having to pay to walk it. Anonymous 9/22/2022 04:40 PM Are there any accessible scooter options? I cannot stand upright for long periods, so have never been able to use one and am not sure if E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 147 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 197 of 236 alternatives exist. Anonymous 9/22/2022 05:37 PM Unfortunately you have no control for those who choose to ride irresponsibly. For the ones that do ride responsibly, the others ruin it. Anonymous 9/22/2022 05:50 PM I think that having slightly more area to scooter would be nice. I understand the risks and issues with scooters, but i think having specific parking sections can reduce the risk of people parking wherever they want. Anonymous 9/22/2022 05:53 PM Making the rideable area larger Anonymous 9/22/2022 07:03 PM Free to students similar to how BCycle does it Anonymous 9/22/2022 07:35 PM Make it citywide, enough of the NIMBY insanity. Anonymous 9/22/2022 08:03 PM They need a designated place to be returned. Not just anywhere. Boulder Bikes offers a place where people can return them or else they will be charged. E scooters should be the same so they’re not absolutely cluttering streets, sidewalks, and creeks. Anonymous 9/22/2022 09:22 PM I worry that they go too fast for college campus’s Anonymous 9/22/2022 10:12 PM Open up the range where the scooter can go. Anonymous 9/23/2022 09:21 AM Less dead zones Anonymous 9/23/2022 09:38 AM only real concern is winter weather, to lesser extent students hurting selves. think capping speed (similar to how those in denver are slowed near to capitol) in highly densely populated areas such as hill would mitigate potential for harm Anonymous 9/23/2022 01:02 PM No problems here! Use them Boulder!! E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 148 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 198 of 236 Anonymous 9/23/2022 02:03 PM Na Anonymous 9/23/2022 02:04 PM I’m not in favor of them, but I suppose I could live with them….but not happily. Anonymous 9/23/2022 03:55 PM Scooters on the bike paths going the wrong way in the street are not always easy to notice when you're in a turning car and have checked for cars only to have scooters going the wrong way pull out in front of you. My experience, Anonymous 9/23/2022 04:36 PM A breathalyzer before being able to rent one. Penalty for dropping at inappropriate place Anonymous 9/23/2022 05:41 PM Scooters on sidewalks are going too fast, and in bike lane the riders should wear a helmet. Streets need to be swept more, I have seen gravel on roadways make scooters almost crash. I live on a bike path and see scooters startle pedestrians and people not riding cautiously. Anonymous 9/23/2022 07:37 PM Allow scooters in some places west of 28th, especially in the Folsom corridor Anonymous 9/24/2022 09:17 AM Docking stations like rental Bikes. As someone who pushes a stroller it is very hard to navigate areas when there are scooters laying in the sidewalks Anonymous 9/24/2022 11:16 AM If scooter users were required to return scooters to a charging station, that would reduce the scooters abandoned along the sidewalks and bikeways. It would also reduced the energy wasted collecting all the discarded scooters. Anonymous 9/24/2022 02:27 PM Expanding the geo fence and removing barriers like cost for those with greatest transit needs Anonymous 9/24/2022 03:55 PM I would strongly recommend restricting the e-scooters to bike lanes wherever possible. My issues rely with the city planning surrounding micro-mobility rather than the e-scooters themselves. Currently, allowing the e-scooters on sidewalks poses a threat to other E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 149 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 199 of 236 pedestrians. However, restricting them to bike lanes would easily resolve this issue. Additionally, I would recommend designating specific areas for people to return e-scooters, as I commonly find them sprawling across sidewalks, further inhibiting pedestrian mobility (particularly for those with physical disabilities). Anonymous 9/25/2022 08:18 AM Need a solution to abondoning them random places Anonymous 9/25/2022 06:46 PM I like the e-scooters. They help people get around and keep them out of cars. Anonymous 9/26/2022 08:06 AM Expand the zone in which scooters can operate. The usability/convenience of scooters is severely curtailed by only having them east of 28th. I work in Denver and try to take the bus, I would love to be able to scooter to downtown and hop on the FF instead of needing to take a bus to the FF. Anonymous 9/26/2022 12:23 PM I think they are a safety hazard. Many people use them as transporation after they have been drinking and ride with more than one person on them. They are hard to see in the dark and I think they will cause more problems than help with any transportation issues. Anonymous 9/26/2022 12:55 PM If we decide to keep them in the community limit them amount of them and the cost needs to make sense for community accessibility. Anonymous 9/26/2022 12:58 PM I'm a big fan. The main impediment currently for me riding it more, is the cost. When I and my partner rent them to go somewhere, its more costly than other ridesharing options. And certainly more than biking, walking or driving. I would use the more, if they were not as expensive. For example, a 6 minute ride with a .5 distance was a total of $6.28. Anonymous 9/26/2022 09:11 PM I can't think of anything. Anonymous 9/27/2022 08:18 AM Dead zone. You can’t even get to campus Anonymous 9/27/2022 11:50 AM first 30 mins is free? E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 150 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 200 of 236 Anonymous 9/27/2022 01:15 PM Having scooters abandoned in the middle of sidewalks and bike paths are safety hazards, but they are far smaller hazards than cars are, in many ways. Perhaps a little education could help with people being more courteous about scooter use. Also, its a good idea that scooters are not permitted in the more congested areas of the City. Anonymous 9/27/2022 02:12 PM Bcycle does the same thing and doesn’t leave scooters everywhere Anonymous 9/27/2022 02:12 PM Make them more accessible for low income populations. Don't let them park unless they are off the sidewalk. Anonymous 9/27/2022 02:19 PM Protected lanes, slower speeds, parking spots for them Anonymous 9/27/2022 02:33 PM Usable area for scooter seems pretty limited in Boulder. Times I've tried to use it, I wasn't able to reach my final destination due to restrictions I was previously unaware of. This experience made me wary to use them again Anonymous 9/27/2022 03:01 PM We shouldn’t have shared services, people should be responsible for themselves. Anonymous 9/27/2022 03:15 PM Get rid of them. The sooner, the better. These literally only benefit the people who don’t need them and have other (better) options for getting around. They solve 0 problems and only create more issues in our community. Anonymous 9/27/2022 04:31 PM Replace some on-street or garage parking spaces with shared scooter/bike parking Anonymous 9/27/2022 10:37 PM Add more *protected* bike lanes to streets, reduce vehicle speed limits, add more speed bumps in residential areas, and close West Pearl Street to cars again. These will make Boulder a more social, happier, and mobility friendly city. Anonymous 9/28/2022 03:33 AM No e-scooters near college campuses. College kids are getting injured the most. E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 151 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 201 of 236 Anonymous 9/28/2022 07:00 AM Pedestrians are constantly at risk due to scooters and bicycles that continue to ignore all of the current regulations against riding on sidewalks and Pearl Street Mall. There is no enforcement available, hence these 'disposable' portable advertising/marketing tools must be kept outside of the main shopping and dining areas of Boulder. Anonymous 9/28/2022 07:20 AM Get them off of campuses they are too dangerous and have killed people Anonymous 9/28/2022 01:59 PM Do not block sideways or ride on the sidewalk or in the road Anonymous 9/28/2022 02:57 PM If it turns out, we choose to allow scooters in our town I would like to see designated scooter parking areas, so they are not cluttering our streets, and also clear rules about where they can, and cannot be ridden. I believe pedestrians and scooters on sidewalks are a very dangerous combination. especially when drinking is involved when the scooters are closer to nightlife. Anonymous 9/28/2022 03:59 PM Please expand them citywide, or at least downtown to make them more accessible to more of the community (not just college students use them) Anonymous 9/29/2022 10:37 AM I would recommend the University build a parking structure and have a designated path system for electric transportation between parking, downtown and the CU campus. Anonymous 9/29/2022 12:47 PM Specific places to drop off and pick up. Rules around safety. Anonymous 9/29/2022 01:30 PM Allow use of scooters past 28th st Anonymous 9/29/2022 02:10 PM If there were designated parking spots for scooters, that would be helpful! Anonymous 9/29/2022 05:47 PM Who is responsible for abandoned scooters blocking the bike paths? I’ve frequently had to personally stop and remove them from blocking my path E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 152 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 202 of 236 Anonymous 9/29/2022 05:49 PM I think Lime is taking advantage of our town! Anonymous 9/29/2022 08:21 PM Education about whether they should be on sidewalks or roads, and other safety rules Anonymous 9/29/2022 08:37 PM Boulder people are assholes, scooter people are bigger assholes Anonymous 9/29/2022 09:11 PM I’m okay with scooters, but the current boundaries on where you can take them are too prohibitive to their usefulness. I often need to go to the west side of town and I can’t plan around taking a bike + scooter or walk + scooter, defeats the purpose. So as they currently are, they are useless, often thrown into the river, and should be removed. Anonymous 9/29/2022 11:02 PM Require that they be returned to a set location Anonymous 9/30/2022 01:36 AM Docking stations similar to b-cycle would reduce placement of scooters in right-of-ways; do not allow in the Pearl street/downtown area due to safety concerns. Focus on infrastructure development (I.e. widening of bike and pedestrian lanes) to accommodate for more future use of micro mobility options. E-scooters in Boulder Junction would be a good place. Anonymous 9/30/2022 05:44 AM Clear rules on where e-scooters should be ridden and parked (bike lane? Sidewalk?) Anonymous 9/30/2022 06:28 AM They need to have designated locked parking, so that they aren’t strewn around the city, on sidewalks and lawns. Anonymous 9/30/2022 06:32 AM Ban them. Anonymous 9/30/2022 06:50 AM None please let them become permanent Anonymous 9/30/2022 07:06 AM An alternative to an e scooter program is to simply have a rebate to students or others who buy and hold one. Imagine they get a $100 credit from the city after purchasing and registering the scooter, and E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 153 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 203 of 236 then bringing the scooter and receipt to a city agency after a set period of time (like the parking permit spot). This would solve the respect and ownership issue of people trashing and leaving them around, and would allow people to use them affordably. Having a "hold" period of 9 months or so before issuing a rebate is important to prevent people from buying, getting a rebate and then reselling them. The city could provide, or CU if this is student-focused, charging stations, just like cars. Anonymous 9/30/2022 07:15 AM Have official drop off locations or penalize people for leaving them in dangerous locations (eg middle of bike path) Anonymous 9/30/2022 07:20 AM Requiring docks would be helpful to prevent the scooters being left in the wrong places. There needs to be enforcement against riding too fast or in the wrong places like pedestrian areas. Anonymous 9/30/2022 07:24 AM Ban all battery operated or e operated scooters and vehicles from paths and streets. Never see a helmet BTW. Anonymous 9/30/2022 07:31 AM More docking bays at edges of use Anonymous 9/30/2022 08:00 AM Rider education Anonymous 9/30/2022 08:10 AM It is not clear what problem scooters solve. We already have a great bike share program, lots of walking/bike paths. A majority of the scooters in the pilot program appear to be littered and abandoned. Thus far it feels like a net negative. Anonymous 9/30/2022 08:15 AM Only allow them in bike lanes to prevent crashes with pedestrians Anonymous 9/30/2022 08:32 AM Fine when scoter left in yards n sidewalks Anonymous 9/30/2022 09:28 AM Expand the availability beyond East Boulder! Right now, you can only ride them to the east of 28th, which severely limits its usefulness. Anonymous I love that they kinda meet people where they are, but for E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 154 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 204 of 236 9/30/2022 09:36 AM management of the random flopped over and blocking sidewalks and paths, how about Designated pick-up and drop off points? Maybe that makes their use a moot point because we have B cycle with those capabilities . People riding scooters look like they’re having way more fun than cyclists, and it’s nice to see people having fun around town! Anonymous 9/30/2022 10:10 AM Dump the e-scooter service, and use the resources for something else. There are numerous projects that would have more impact than scooters: * free bus service * more bike share * subsize purchase of eBikes, like Denver * work with CU to solve the problem of moving students between the main and East campus, and have a plan for the eventual South campus Anonymous 9/30/2022 10:35 AM Every city they are in looks like trash! They are left everywhere. The students get drunk and leave them in the middle of walkways and streets Anonymous 9/30/2022 11:02 AM I hope you will keep them but limit them to east of 28th. I have had two mishaps with them on Denver street and appreciate that they are not in core Boulder. I have had no issues with them here and think they are an important part of keeping cars off the roads. Anonymous 9/30/2022 11:19 AM The fact that they shut off at 11pm is downright atrocious. Anonymous 9/30/2022 12:42 PM Not available widely enough... I would happily hop on one to get to/from work on occasion, but they aren't in my (Martin Acres) neighborhood. Anonymous 9/30/2022 03:47 PM Give tickets for use on sidewalks. Anonymous 9/30/2022 08:15 PM Riders have no accountability to return the scooter to a safe holding place. I see them laying down and parked in areas that create issues for those of us using multi use paths and lanes. They should be returned to a holding station. Anonymous 9/30/2022 10:19 PM Scooters are left all over the neighborhood I live in and are problematic for those who live here and try to walk in the sidewalks E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 155 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 205 of 236 Anonymous 10/01/2022 09:34 AM I've lived here 33 yrs and the scooters laying around make Boulder look like an out of touch community. Lime needs to come up with a better way to provide "bike stations" or staging areas where the scooter can be returned to. It works for e-bikes. Why would it not work for e-scooters? Anonymous 10/01/2022 07:41 PM Encouraging Walking, busing, biking and e bikes are make for a better city as a whole Anonymous 10/01/2022 07:46 PM Like I said, stay on the roadway or bike lane, like a moped or other low speed motor vehicle. Optional question (517 response(s), 507 skipped) Question type: Essay Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 156 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 206 of 236 Q13 What is your age range? 5 (0.5%) 5 (0.5%) 153 (15.1%) 153 (15.1%) 245 (24.2%) 245 (24.2%) 360 (35.6%) 360 (35.6%) 107 (10.6%) 107 (10.6%) 88 (8.7%) 88 (8.7%)53 (5.2%) 53 (5.2%) I prefer not to say 65 and over 55 to 64 35 to 54 25 to 34 18 to 24 Under 18 Question options Optional question (1011 response(s), 13 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 157 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 207 of 236 Q14 What race or ethnicity do you identify with most? 748 (74.7%) 748 (74.7%) 29 (2.9%) 29 (2.9%)21 (2.1%) 21 (2.1%)10 (1.0%) 10 (1.0%)2 (0.2%) 2 (0.2%)1 (0.1%) 1 (0.1%)31 (3.1%) 31 (3.1%) 156 (15.6%) 156 (15.6%)4 (0.4%) 4 (0.4%) Other (please describe)I prefer not to say Two or more races Native Hawaiian or other Pacific Islander American Indian or Alaska Native Black or African-American Asian Hispanic or Latino/a White Question options Optional question (1002 response(s), 22 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 158 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 208 of 236 Q15 How would you describe your annual household income? 72 (7.2%) 72 (7.2%) 89 (8.9%) 89 (8.9%) 203 (20.3%) 203 (20.3%) 179 (17.9%) 179 (17.9%) 249 (24.9%) 249 (24.9%) 207 (20.7%) 207 (20.7%) I prefer not to say $150,000 a year or more $100,000 to $149,999 a year $50,000 to $99,999 a year $25,000 to $49,999 a year Less than $25,000 a year Question options Optional question (999 response(s), 25 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 159 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 209 of 236 Q16 Do you own or rent your home? 553 (55.0%) 553 (55.0%) 338 (33.6%) 338 (33.6%) 102 (10.1%) 102 (10.1%)13 (1.3%) 13 (1.3%) Other (please specify)I prefer not to say Rent Own Question options Optional question (1006 response(s), 18 skipped) Question type: Radio Button Question E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022 Page 160 of 160 Attachment C City of Boulder Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 210 of 236 Boulder Lime Riders’ Characteristics, Travel Patterns, and Preferences In September 2022, we distributed a survey to Boulder riders and collected 175 responses. We found: Rider Diversity Boulder Lime riders are a diverse cross-section of the city’s residents and visitors: •Many of the riders in Boulder are local: 88% report that they live, work, or go to school in the city. •61% of riders live in households earning less than the median income level. • The average age of a Lime rider is 31, and 25% of Lime riders are 36 or older. Mode Shift and Transit Accessibility Lime enables Boulder riders to reduce their reliance on cars and increases their access to transit options: •75% of riders said that shared micromobility decreased their reliance on cars and 71% felt that micromobility reduced traffic. •On their most recent Lime rides, 26% of riders used Lime rather than a motor vehicle (personally owned, taxi, ridehail, or shared use). •23% of riders used Lime to get to or from public transit on their last trip. Attachment D Lime Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 211 of 236 •As a consequence, 90% of riders agreed that shared micromobility provides an environmentally beneficial way to get around the city. Filling Everyday Needs Lime helps Boulder riders fulfill their everyday transportation needs. On their most recent Lime rides: •30% of riders used Lime to commute to or from work or school. •16% of riders used Lime to travel to or from a social event, dining or entertainment. •20% of riders used Lime to travel to or from shopping or errands. Motivators and Barriers to Use Lime vehicles provide a fun, reliable, cost-effective, and efficient way for riders to get around Boulder, but certain factors prevent more frequent use. Motivators •49% of riders used Lime because it was simple to find and use to get to their destination. •31% of riders report using a Lime vehicle because it was an affordable option. •57% of riders used Lime because it was the fastest way to get to their destination. •58% of riders used Lime because it was a fun way to get to their destination. •89% of riders agreed that Lime made it easier to live and stay in the city. Attachment D Lime Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 212 of 236 Barriers •A common barrier to riding was a lack of dockless vehicles: 21% of riders stated that they had wanted to ride a Lime vehicle but there were none available nearby. •Lastly, 13% of riders stated that slow zones or speed restrictions kept them from taking a ride. Attachment D Lime Questionnaire Results 11.14.22 TAB Agenda 5 Micromobility Page 213 of 236 - JULY 2019SURVEY INSIGHTSGLOBAL RIDER Calvin Thigpen, Director of Policy Research calvin.thigpen@li.me Attachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 214 of 236 Why?Estimate how riders replace car trips, connect to transit, etc. Calculate the impacts of mode shift Demonstrate impacts of policy (e.g. fleet caps) on demand How and Where? Emails to riders via Braze with link to SurveyMonkey survey 89 markets in N & S America, AUS/NZ, Europe > 18,000 riders responded, with information about > 36,000 rides What?Last ride - trip purpose, mode shift General travel patterns and preferences Personal and household characteristics (e.g., age, gender, car ownership) Rider Survey Insights | Survey Overview 2 Rider Survey Insights | Survey OverviewAttachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 215 of 236 Rider Survey Insights | Public Perception 3 Rider Survey Insights | Public PerceptionAttachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 216 of 236 0.2%0.7%0.9% Rider Survey Insights | Demographics 4 Rider Survey Insights | DemographicsMaleFemaleTransgender femaleTransgender maleNonconformingOther29.3%68.7%0.2% Gender Age 25th Percentile26Mean3575th Percentile42Maximum9225 50 75 Years 0 100 Attachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 217 of 236 9% First/last-mile (to/from public transit) 5 Rider Survey Insights | Trip PurposesRider Survey Insights | Trip Purposes 82% Local 18% Visitor Local vs Visitor Trip Purpose on Most Recent Rides 37% Commute (to/from work/school) 28% Social (to/from dining/entertainment) 14% Errands (to/from shopping/errands) 13% Joyride (no particular destination) Attachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 218 of 236 6 Rider Survey Insights | Trip PurposesRider Survey Insights | Trip Purposes Fast 1.12% Access to transit 5.93% Affordable Convenient 3.94% Easy 2.70% Flexible Fun 5.44% Other 2.89% Social 1.93% Sustainable28.44% 28.10% 19.51% Why did you choose a scooter on your most recent trip? Attachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 219 of 236 9.3%13.5%1.1%0.5%Personal e-scooter0.2% Rider Survey Insights | Mode Shift 7 Rider Survey Insights | Mode ShiftPersonal vehicleCarshareTaxi or ride hailing (e.g. Uber, Lyft)Shared mopedTrips replacing vehicle rides Trip wouldn't have been madePersonal bicycleOther2.2%7.5%1.8%WalkDocked bikeshareOther dockless bike/scooter1.8%42.9%5.4%Public transit (e.g. bus, subway, rail)13.7% Trips replacing other modes of mobility Attachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 220 of 236 Within the last month Rider Survey Insights | First / Last - Mile 8 Rider Survey Insights | First / Last - MileTrips to or from public transit 45.5% 4.9% 1.1% 0.5% Never Within the last week Within 6 months Within a year Over a year ago 48% 24.6% 23.4 % Attachment E Lime Global Utilization Survey 11.14.22 TAB Agenda 5 Micromobility Page 221 of 236 2022 DRAFT E-SCOOTER EVALUATION REPORT – APPENDIX E A.CU Boulder Properties: East Campus Figure 1- CU Boulder’s East Campus Utilization Area Figure 2 – East Campus - By the Numbers Figure 3 – Heat Map of Trips in East Campus Area Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 222 of 236 Figure 4 – East Campus Trip Starts (4,218) Figure 5 East Campus Trip Ends (4,366 Estimation) Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 223 of 236 Figure 6 – East Campus Total Trips by Date Figure 7 – East Campus- Trips by Weekday Figure 8 – East Campus – Trips by Hour Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 224 of 236 Figure 9 – Heat Map of Trip s Between East Campus and Williams Village Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 225 of 236 A.CU Boulder Properties: Williams Village Figure 12 – Heat Map of Trips in Williams Village Area Figure 100 – CU Boulder’s Williams Village Utilization Area Figure 11 – Williams Village – By the Numbers Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 226 of 236 Figure 14 - Williams Village Trip Ends (5700 Estimation) Figure 13 – Williams Village Trip Starts – (7850) Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 227 of 236 Figure 14 – Wi lliams Village Total Trips by Date Figure 15 – Williams Village – Trips by Weekday Figure 16 – Will iams Village – Trips by Hour Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 228 of 236 B.Employment Centers (Flatirons Business Park & East Walnut) Flatirons Business Park Figure 17 – Flatirons Business Park Utilization Area Figure 18 – Flatirons Business Park – By the Numbers Figure 19 – Heat map of trips in Flatirons business Park Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 229 of 236 Figure 19 - Flatirons Business Park – Trip Starts (489) Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 230 of 236 Figure 20 - Flatirons Business Park – Trip Ends (544 Estimation) Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 231 of 236 East Walnut Figure 23 – Heat Map of Trips in East Walnut Figure 21 – East Walnut – Utilization Area Figure 22 – East Walnut – By the Numbers Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 232 of 236 Figure 24 – East Walnut – Trip Starts (724) Figure 25 – East Walnut – Trip Ends (1150 Estimation) Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 233 of 236 Gunbarrel Figure 26 – Gunbarrel Utilization Area Figure 27 – Gunbarrel – By the Numbers Figure 28 – Heat Map of All Trips in Gunbarrel Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 234 of 236 Figure 29 – Start Trips (2,381) Figure 30 – Start Trip (2,381 Estimation) Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 235 of 236 Figure 31 – Gunbarrel Total Trips by Date Figure 32 – Gunbarrel – Trips by Weekday Figure 33 – Gunbarrel - Trips by Hour Attachment F Utilization Analysis (Sub Areas) 11.14.22 TAB Agenda 5 Micromobility Page 236 of 236