11.14.22 TAB Agenda 5 MicromobilityCITY OF BOULDER
TRANSPORTATION ADVISORY BOARD AGENDA ITEM
MEETING DATE: November 14, 2022
AGENDA ITEM:
Staff briefing regarding Draft E-scooter Evaluation Report
STAFF:
Natalie Stiffler, Interim Director of Transportation and Mobility
Valerie Watson, Transportation Planning Manager
Dave “DK” Kemp, Senior Transportation Planner
EXECUTIVE SUMMARY
The City of Boulder’s shared micromobility program was developed following the direction of
City Council on September 15, 2020, to include e-scooters into the program in a limited-service
area east of 28th Street as a pilot phase to inform future program formalization and possible
service area expansion; and to conduct a competitive Request for Proposals (RFP) process to
select a vendor to provide shared micromobility services for the Boulder community. As a result
of the RFP process, Lime (e-scooters) was selected to provide e-scooter services, which
officially began on August 17, 2021.
Lime has deployed 300 shared e-scooters in East Boulder and currently operates a “dockless”
form of shared micromobility, which allows customers to locate and rent a device nearest to their
location. During the pilot program timeframe (August 17, 2021—August 31, 2022), 115,000
trips were taken on e-scooters resulting in 117,700 miles traveled.
An array of metrics were collected during the pilot that have been analyzed and interpreted in a
draft evaluation report. The intent of this memo is to share the draft evaluation report’s key
findings from the shared e-scooter one-year pilot program. The evaluation includes utilization
statistics and public perceptions gleaned from city and Lime administered questionnaires.
The purpose of this memo is to update TAB on the program operations to date and provide a
concise background and history of the program to contextualize the evaluation effort and next
steps for the program.
Staff seeks input from members of the Transportation Advisory Board (TAB) regarding areas of
opportunity and/or areas of concern. TAB’s feedback and key findings from the shared e-scooter
evaluation will be used to inform the development of a permanent shared e-scooter component as
part of the city’s shared micromobility program.
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BACKGROUND
The City of Boulder’s Shared Micromobility Program is comprised of shared electric bicycles (e-
bikes) and shared electric scooters (e-scooters). Today, Bcycle is the selected provider for e-
bikes and Lime is the selected provider for e-scooters. These providers operate under separate
contractual agreements with the City of Boulder. Lime’s agreement is consistent with the shared
e-scooter ordinance (Title 4- Chapter 34) and provides the general requirements for e-scooter
operations, such as, licensing and fees, operator responsibilities, e-scooter standards, and the
parking of e-scooters. The focus of this memorandum is on the shared e-scooter component of
the Shared Micromobility program.
At the September 15, 2020 City Council meeting, council provided direction to include shared e-
scooter devices, along with shared, electric-
assist bicycles, to comprise the city’s
Shared Micromobility Program. Council
added the requirement that shared e-
scooters should only be offered east of 28th
Street (figure 1) as a pilot for future council
consideration to potentially expand the
service area citywide.
At the October 27, 2020 City Council Study
Session, council supported staff’s
recommendation to conduct a competitive
Request for Proposal (RFP) process to
receive and evaluate proposals from shared
micromobility operators and to select an
operator(s) to provide services for the
Boulder community. Staff convened several
community stakeholders to develop a vision
for the Shared Micromobility Program
goals, objectives, and scope of work.
Stakeholders included members of the
Transportation Advisory Board, CU Boulder, Boulder County, Boulder Chamber, Community
Cycles, Shared Paths Boulder, Boulder Housing Partners, Boulder County’s Mobility for All
program, Boulder Transportation Connections and Commuting Solutions.
The City of Boulder’s goal for the Shared Micromobility Program is to:
Provide community members safe, equitable and sustainable forms of transportation to
improve quality of life, provide connections to transit and key destinations; and replace motor
vehicle trips to reduce traffic congestion and transportation-related greenhouse gas emissions.
To advance this goal, the following Shared Micromobility Program (SMP) objectives and
performance measures were identified through the RFP development process (Figure 2).
Findings from the evaluation report will inform near-term program decision making points to
achieve optimization.
Figure 1 - East Boulder Pilot Program Service Area
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SMP Objectives Baseline 2023 Performance Measure
1) Build upon the success of
Boulder’s previous bike share
program
2020 – 110,000 trips
440,000 trips
2) Expand the quantity of available
shared e-bikes and e-scooters by
2023
2020 – 300 bikes
500-700 devices (e-bikes and
e-scooters) in service
3) Demonstrates on-going safety
improvements for users of shared
devices
Establish baseline number of
severe crash reports in
2021-2022
Compare number of severe
crashes in 2023 to 2022 – 0
is the goal.
4) Provides its services in an
equitable manner by developing and
promoting a program that is easily
accessible and affordable for
traditionally underserved community
members.
Establish baseline use in
2021-2022
Compare use in 2023 to 2022
5) Expand city-wide accessibility to
shared micromobility devices
2020 – 45 B-Cycle docking
stations
Compare 2023 accessibility
(areas of Boulder served) to
2020
Figure 2 – Shared Micromobility Program (SMP) Objectives and Performance Measures (2020)
Staff concluded the RFP process following the proposal review and interview process and
selected two vendors to provide shared micromobility services:
• Neutron Holdings, Inc. DBA Lime - Formerly Lime Bike, Lime is a transportation
company based in San Francisco, USA. It runs electric scooters, electric bikes, normal
pedal bikes, electric mopeds, and car sharing systems in various cities around the world.
Lime is currently authorized to operate electric e-scooters in a limited-service area in
Boulder (east of 28th Street) per council direction.
An operating agreement between the City of Boulder and Lime was finalized in August 2021 and
is valid for a period of one year with an option to extend up to four additional years.
An instrumental component of these agreements is the city collection of revenue from Lime
through an annual license fee and a per ride fee of fifteen cents ($0.15). These fees are returned
to the city’s Shared Micromobility Program to pay for expenses related to the signing, striping,
and marking of roadways, educational and promotional outreach, equity programs, and if needed,
staff time.
The City of Boulder currently does not pay any subsidies to vendors to provide micromobility
services. During the pilot program, the City of Boulder has assessed $20,550 in license and per
trip fees.
Evaluation Criteria
Program evaluation strategies have been developed for Lime as part of the scope of work
included in their agreement with the City of Boulder.
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Vendors, along with key community stakeholders, participate in on-going meetings to discuss
opportunities and challenges with the goal of continuous improvement and program
optimization.
Staff has actively monitored and has collected operational data on the performance of the Lime
e-scooter component of the Shared Micromobility Program. A draft evaluation report
(Attachment A) summarizes utilization data and community and stakeholder input. The key
findings from the evaluation report will be used to inform future changes to the shared e-scooter
programmatic operations, status, and service area within Boulder.
ANALYSIS
The summary of key findings below follows the order of the evaluation criteria as described in
the draft evaluation report.
Utilization
• E-scooter utilization is prevalent throughout the entire pilot program area. The 30th Street
corridor sees the highest volume of shared e-scooter travel representing an average of 25
daily trips along the corridor over the course of the pilot program period.
• Trip start data indicates high e-scooter activity in four distinct areas of East Boulder:
o Northeast Boulder- comprises high density residential neighborhoods, including five
traditionally underserved communities
o Central Boulder – 29th Street Mall shopping center (most common destination of all
zones)
o CU Boulder’s East Campus (experiences frequent travel between East Campus and
Williams Village)
o CU Boulder’s Williams Village (experiences frequent travel between Williams
Village and edge of Main Campus along the east pilot boundary of 28th Street)
• By the numbers:
Measures – August 2021—August 2022 Lime E-Scooters
Number of trips 115,000
Total distance traveled (miles) 117,700
Average trips per device per day 1.5
Average trip duration (minutes) 11
Average trip distance (miles) 1
Approximate greenhouse gas savings (pounds) 26,058
Number of reported severe crashes 4
User Demographic and Trip Purpose
• Lime has registered 40,000 unique users in the City of Boulder market
• 88% of Lime’s customers live, work, or go to school in the City of Boulder
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• 85% of trips originated in the city right-of-way. The remaining 15% originated on a CU
Boulder property
• 61% of Lime’s customers live in households earning less than the median income level
• The average age of their customer is 31 years old and 25% of Lime riders are 36 or older
• 37% of people use e-scooters for fun and recreation
• 34% of people use e-scooters for shopping and running errands
Mode Shift Analysis
• Nearly half (47%) of the respondents to the city’s questionnaire reported that they would
have taken a car if an e-scooter wasn’t available for their trip
o Nearly 30% would have walked
o 13% would have biked
o 3.5% would have taken the bus
Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter Lifespan
• 26,058 pounds of CO2 were saved within the span of the pilot program timeframe. This is
equivalent to consuming 1,330 gallons of gasoline or the carbon sequestration rate of 13
acres of U.S. forests in one year
• It is estimated e-scooters have a lifespan of five years
• 13 out of 300 e-scooter were decommissioned and recycled during the pilot program
timeframe due to vandalism beyond repair or the e-scooter was submerged in water for a
long period
• Lime’s e-scooters are 96% recyclable
• The Life Cycle Assessment of Lime’s e-scooter found an estimated greenhouse gas impact of
46.5grams of CO2 emissions (seven times less than a typical motor vehicle)
Safety: Equipment, Technology, Reported Crashes, Travel Preferences, Parking Considerations
• The durability of e-scooters has improved greatly over the past three years, including thicker
steer tubes, larger wheel diameter, longer wheelbase, front and rear brakes, and front suspension
• New user safety programs through the mobile app have been developed to improve safety, for
example, “Training Ride” and a sobriety test
• Boulder’s crash rate is .01% and a total of 17 shared e-scooter crashes were reported to the city
and/or Lime during the pilot program
o Four moderate to severe injury crashes were reported in which the victim was
transported to the hospital via ambulance. Two of those crashes occurred in the city
right-of-way, the other two crashes occurred on CU Boulder property. One of the
crashes involved a motor vehicle
o The remaining 13 crashes were reported with minor injuries to the victims
• 147 out of 343 respondents to the city’s questionnaire reported a preference to travel on
sidewalks due to feeling unsafe in the street or in conventional bike lanes due to motor
vehicle speeds and volume
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• Improperly parked or fallen shared e-scooters present a significant mobility issue for people
with disabilities
• Mandatory, designated shared e-scooter parking has been proven to mitigate many issues
associated with blocking sidewalks and multi-use paths where this has been implemented
during the pilot on CU Boulder property
Safety Education Outreach
• The Shared Micromobility Program webpage offers information on the program and methods
for community members to report issues directly to staff and to the shared micromobility
vendors, including vendor and staff contacts and a link to the city’s Inquire Boulder reporting
platform. Outreach through City of Boulder social media is frequently conducted to provide
information pertaining to parking the devices responsibly, customer safety, including the use
of helmets
Addressing Racial Equity
• Community members living in or near traditionally underserved communities have access to
shared e-scooters due to requirements set forth in Lime’s operating agreement
• 15% of total fleet must be allocated to these locations at all times
• There were 8,170 trip starts stemming from the racial equity zone
• Lime’s affordability program (Lime Access) has experienced low participation
Transportation and Parks Maintenance Impacts
• Transportation Maintenance staff have occasionally needed to remove individual e-scooters
from right-of-way to perform their duties, such as, to remove snow from sidewalks and/or
multi-use paths.
• No negative impacts to Parks and Recreation Department maintenance practices have been
reported.
Community Feedback Summary
Community feedback for the shared e-scooter program has been mixed. Many community
members have shared that they are grateful for the e-scooters to help with daily errands and
travel to work and school. They are also considered fun and convenient and provide an
alternative to driving a car. People have also expressed frustration over the inability to travel
west of 28th Street.
Community members have also voiced concerns regarding the e-scooters being parked on
sidewalks and on multi-use paths. Comments range from expressing a general annoyance of the
e-scooters being seen everywhere, e-scooters laying down on the sidewalks and multi-use paths,
and general safety concerns for the users of the devices and those who share space on the
sidewalks and multiuse paths, especially people with disabilities.
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Staff has presented the preliminary findings of the report to several community stakeholder
organizations, as well as several boards and commissions. Staff has received some general
feedback on the program which has helped to inform staff’s preliminary ideas to optimize
programmatic operations.
PROPOSED NEXT STEPS
Staff has developed initial concepts to explore as we consider changes that improve utilization
and program sustainability while reducing risk and conflicts with other users of Boulder’s
transportation infrastructure.
Staff is seeking feedback from TAB and council on these preliminary ideas, as well as other
ideas that will optimize the program. Following TAB and Council input, staff will perform any
modifications to the program in spring 2023.
Possible next steps for program formalization in 2023 will relate to operational components of
the program, including, but not limited to:
Service Area Expansion
• Expand service west of 28th Street making access to shared e-scooters city-wide
o Employ geofencing to prohibit scooters in sensitive areas such as Pearl Street
Mall. Specific areas will be defined in early 2023 based on feedback from TAB,
Council and other stakeholders
o Continue coordination with CU Boulder to determine appropriate expansion
efforts on CU properties
Mandatory, Designated Parking Zones
• Explore transition of the shared e-scooter model from primarily a dockless system to a
hybrid docked system by developing criteria to identify candidate areas for designated
parking zones city-wide. Designated parking zones should consist of a combination of
on-street and off-street parking facilities
o Begin transition in current service area east of 28th Street
o Coordinate with HOA’s and neighbors to determine appropriate designated
parking area locations
o Continue to allow dockless capability at major shopping centers and in Boulder
Junction
o Create mandatory e-scooter parking zones on the periphery of downtown Boulder
and University Hill
Geofence restricted riding areas that mirror the current dismount zones for
both areas
Investigate options to allow north-south travel on streets through
downtown (7th – 19th Streets)
Safety
• Continue tracking shared e-scooter related crashes and continue coordination with
Boulder Police Department and CU Boulder Police Department regarding the reporting
of crash details and possible crash trends
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• Eliminate impacts to people with disabilities due to improperly parked e-scooters on
sidewalks and multi-use paths
• Partner with shared micromobility venders and CU Boulder to create a culture of safety
and courtesy on Boulder’s multi-use path system through signing, marking, and
corresponding safety education efforts
• Continue City of Boulder and CU Boulder safety education messaging through special
events and social media campaigns
• Reinforce and encourage helmet use including the distribution of free helmets to
registered shared e-scooter riders
Transportation Demand Management
• Explore opportunities to extend TDM benefits to include a micromobility membership
program to employees of general improvement districts (Downtown Boulder, University
Hill, and Boulder Junction)
o In the Downtown and University Hill, explore expanding TDM benefits to include
both Lime and BCycle memberships to employees
o In Boulder Junction, explore expanding TDM Access District to include Lime
memberships to employees and residents. Boulder Junction’s TDM Access
District currently provides BCycle memberships to all residents and employees.
o Allow access to shared e-scooters past current hours of operation (6:00am-11:00
p.m.) for people who work in the service industry or whose work shifts extend
beyond current hours of operation
• Explore the concept of a “mobility card” that houses micromobility access, transit access,
and other transportation options for users in one location
• Explore Lime student membership program for CU Boulder and Naropa University
• As workers continue to return to Boulder’s employment centers on East Walnut, East
Airport Road and Flatirons Business Park, coordinate with Lime, BCycle, the Boulder
Chamber/Boulder Transportation Connections to promote and encourage corporate
micromobility membership programs for employees
Policy and Accessibility
• Revisit restrictions for riding shared e-scooters on sidewalks along specific corridors
without high pedestrian volumes until on-street, protected facilities can be established
• Continue to encourage the use of shared micromobility to community members living in
traditionally underserved neighborhoods. Remove barriers to affordability programs.
Coordinate with the City of Boulder Community Connectors-in-Residence program to
optimize the program
• Explore feasibility and test installation of e-scooter electrical charging infrastructure in
which docked e-scooters can be charged in the field, thereby minimizing provider trips to
replace batteries
• Improve first and final mile mobility options and coordination between transit agencies
and Lime
Program Support
• Create an expenditure plan for collected license and per trip fees to bolster the shared
micromobility program in 2023 and beyond. Potential expenditure categories include:
o expenses related to the signing, striping, and marking of roadways
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o educational and promotional outreach
o equity programs
o staff time
TAB ACTION REQUESTED
Offer feedback on areas of opportunity and/or areas of concern, particularly regarding the draft
evaluation report’s findings and proposed next steps outlined in this memorandum. TAB
feedback will be synthesized with the findings of the shared e-scooter evaluation to inform
formalization of the shared e-scooter component of the city’s shared micromobility program. The
draft evaluation report will be finalized following TAB and Council input and other stakeholder
feedback staff receives through the end of the year.
ATTACHMENTS
A: Draft E-scooter Evaluation Report
B: East Boulder Pilot Program Service Area
C: City of Boulder Questionnaire Results
D: Lime Questionnaire Results
E: Lime Global Utilization Survey
F: Utilization Analysis (Sub Areas)
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(Draft) Shared E-Scooter
Evaluation Report
2022
Attachment A
Draft E-scooter Evaluation Report
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2022 (DRAFT) E-SCOOTER EVALUATION REPORT 2
| Contents
I.Executive Summary
A.Summary of Key Findings
II.Background
B.Policy
C.Micromobility Models
D.Operational characteristics
E.Evaluation Criteria
III.Results and Findings of the Pilot Program
A.Overall Trip Utilization
B.User Demographics and Trip Purpose
C.Mode Shift Analysis
D.Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter
Lifespan
E.Safety Analysis:
I.Equipment
II.Technology
III.Reported Crashes
IV.Travel Preferences
V.Parking Considerations
F.Safety Education Outreach
G.Addressing Racial Equity
H.Parks and Transportation Maintenance
VII.Proposed Next Steps
VIII. Appendix
A.East Boulder Pilot Program Service Area
B.City of Boulder Questionnaire Results
C.Lime Questionnaire Results
D.Lime Global Utilization Survey
E.Utilization Analysis (Sub-Areas)
I.University of Colorado Boulder (East Campus, Williams Village)
II.Employment Centers (Flatirons Business Park and East Walnut)
III.Gunbarrel
Attachment A
Draft E-scooter Evaluation Report
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2022 (DRAFT) E-SCOOTER EVALUATION REPORT 3
| E-scooter Evaluation Report
I. Executive Summary
Mobility as a service, or shared micromobility, is a growing industry offering people a fun and
sustainable means of travel through cities for both transportation and recreation purposes.
Today’s shared micromobility programs typically consist of two types of vehicles- electric-assist
bikes (e-bikes) and electric scooters (e-scooters). These vehicles are equipped with electric
motors that make it easier and more convenient to move from origins to desired destinations.
Shared micromobility programs are helping cities across the world by providing a means of
transportation to help offset the impacts of motor vehicles on our transportation system
including the traffic congestion and the reduction of harmful greenhouse gas emissions. The
City of Boulder shares this goal as we strive toward providing transportation choices while in an
environmentally responsible manner.
In August 2021, the City of Boulder introduced a new pilot program to test the efficacy of
shared e-scooters for a period of one year in a limited-service area east of 28th street.
Throughout the pilot period, staff and community stakeholders have monitored and worked
together to optimize the program. During the pilot period from August 17, 2021, through
August 31, 2022, users took 115,000 e-scooter trips resulting in 117,700 miles traveled.
This report details the results of the pilot program based on predetermined evaluation criteria
and input gleaned from community members and stakeholders. This report also documents the
efforts undertaken by the city and its e-scooter provider, Lime, to work toward a safe and
successful program. Staff’s evaluation, based on utilization statistics and public input, offers a
range of results and considerations for the future formalization of this component of Boulder’s
Shared Micromobility program. While the e-scooter pilot program has introduced a new form
of mobility and has demonstrated a mode shift from single occupancy vehicles, as well as a
reduction of greenhouse gases, the program has also encountered challenges dealing primarily
with the parking or storage of the devices within the pilot area and the impact on sidewalk and
multi-use path users, particularly those with disabilities.
This report explores several aspects of the program including overall utilization, user
demographics and behavior, safety, sustainability, racial equity, and parking. It documents what
is working well and what areas need improvement as the program moves into the formalization
phase in the spring of 2023.
Attachment A
Draft E-scooter Evaluation Report
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2022 (DRAFT) E-SCOOTER EVALUATION REPORT 4
Summary of Key Findings
The summary of key findings follows the order of the evaluation criteria as described in the
evaluation report.
Utilization
• E-scooter utilization is prevalent throughout the entire pilot program area. The 30th
Street corridor sees the highest volume of shared e-scooter travel representing an
average of 25 daily trips along the corridor over the course of the pilot program period.
• Trip start data indicates high e-scooter activity in four distinct areas of East Boulder:
o Northeast Boulder- comprises high density residential neighborhoods, including
five traditionally undeserved communities
o Central Boulder – 29th Street Mall shopping center (most common destination of
all zones)
o CU Boulder’s East Campus (experiences frequent travel between East Campus
and Williams Village)
o CU Boulder’s Williams Village (experiences frequent travel between Williams
Village and edge of Main Campus along the east pilot boundary of 28th Street)
• By the numbers:
Measures – August 2021—August 2022 Lime E-Scooters
Number of trips 115,000
Total distance traveled (miles) 117,700
Average trips per device per day 1.5
Average trip duration (minutes) 11
Average trip distance (miles) 1
Approximate greenhouse gas savings (pounds) 26,058
Number of reported severe crashes 4
User Demographic and Trip Purpose
• Lime has registered 40,000 unique users in the City of Boulder market
• 88% of Lime’s customers live, work, or go to school in the City of Boulder
• 85% of trips originated in the city right-of-way. The remaining 15% originated on a CU
Boulder property
• 61% of Lime’s customers live in households earning less than the median income level
• The average age of their customer is 31 years old and 25% of Lime riders are 36 or older
• 37% of people use e-scooters for fun and recreation
• 34% of people use e-scooters for shopping and running errands
Attachment A
Draft E-scooter Evaluation Report
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2022 (DRAFT) E-SCOOTER EVALUATION REPORT 5
Mode Shift Analysis
• Nearly half (47%) of the respondents to the city’s questionnaire reported that they would
have taken a car if an e-scooter wasn’t available for their trip
o Nearly 30% would have walked
o 13% would have biked
o 3.5% would have taken the bus
Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter Lifespan
• 26,058 pounds of CO2 were saved within the span of the pilot program timeframe. This is
equivalent to consuming 1,330 gallons of gasoline or the carbon sequestration rate of 13
acres of U.S. forests in one year.
• It is estimated e-scooters have a lifespan of five years
• 13 out of 300 e-scooter were decommissioned and recycled during the pilot program
timeframe due to vandalism beyond repair or the e-scooter was submerged in water for a
long period
• Lime’s e-scooters are 96% recyclable
• The Life Cycle Assessment of Lime’s e-scooter found an estimated greenhouse gas impact of
46.5grams of CO2 emissions (seven times less than a typical motor vehicle).
Safety: Equipment, Technology, Reported Crashes, Travel Preferen ces, Parking Considerations
• The durability of e-scooters has improved greatly over the past three years, including thicker
steer tubes, larger wheel diameter, longer wheelbase, front and rear brakes, and front
suspension
• New user safety programs through the mobile app have been developed to improve safety, for
example, “Training Ride” and a sobriety test
• Boulder’s crash rate is .01% and a total of 17 share e-scooter crashes were reported to the
city and/or Lime during the pilot program
o Four moderate to severe injury crashes were reported in which the victim was
transported to the hospital via ambulance. Two of those crashes occurred in the city
right-of-way, the other two crashes occurred on CU Boulder property. One of the
crashes involved a motor vehicle
o The remaining 13 crashes were reported with minor injuries to the victims
• 147 out of 343 respondents to the city’s questionnaire reported a preference to travel on
sidewalks due to feeling unsafe in the street or in conventional bike lanes due to motor
vehicle speeds and volume
• Improperly parked or fallen shared e-scooters present a significant mobility issue for people
with disabilities
Attachment A
Draft E-scooter Evaluation Report
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2022 (DRAFT) E-SCOOTER EVALUATION REPORT 6
• Mandatory, designated shared e-scooter parking has been proven to mitigate many issues
associated with blocking sidewalks and multi-use paths where this has been implemented
during the pilot on CU Boulder property.
Safety Education Outreach
• The Shared Micromobility Program webpage offers information on the program and
methods for community members to report issues directly to staff and to the shared
micromobility vendors, including vendor and staff contacts and a link to the city’s Inquire
Boulder reporting platform. Outreach through City of Boulder social media is frequently
conducted to provide information pertaining to parking the devices responsibly, customer
safety, including the use of helmets.
Addressing Racial Equity
• Community members living in or near traditionally underserved communities have access to
shared e-scooters due to requirements set forth in Lime’s operating agreement.
• 15% of total fleet must be allocated to these locations at all times
• 9, 370 trips originated in the racial equity area, which generated over 12,180 e-scooter
miles traveled.
• Lime’s affordability program (Lime Access) has experienced low participation
Transportation and Parks Maintenance Impacts
• Transportation Maintenance staff have occasionally needed to remove individual e-scooters
from right-of-way to perform their duties, such as, to remove snow from sidewalks and/or
multi-use paths.
• No negative impacts to Parks and Recreation Department maintenance practices have been
reported.
Attachment A
Draft E-scooter Evaluation Report
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2022 (DRAFT) E-SCOOTER EVALUATION REPORT 7
II. Background
The City of Boulder’s Shared Micromobility program was developed following the direction of
City Council on September 15, 2020. City Council adopted Ordinance 8423, allowing the
operation and regulation of shared electric scooters, but excluding use on open space land.
Council requested that a dockless shared e-scooter program be restricted to East Boulder (east
of 28th Street) for the first year of operations to evaluate the efficacy of the program and to
ensure it was a good fit for Boulder before expanding city-wide. (Appendix A)
The shared e -scooter ordinance (Title 4- Chapter 34) is included in the Boulder Revised Code
(BRC) and provides the general requirements for e-scooter operations, such as, licensing and
fees, operator responsibilities, e-scooter standards, and the
parking of e-scooters.
At the October 27, 2020 City Council Study Session, staff
presented the initial structure of a new shared micromobility
program, including a recommendation to proceed with a
Request for Proposal (RFP) process to select a vendor(s) to
provide shared micromobility services for the Boulder
community. The November 17 Study Session Summary
summarizes the subsequent steps taken to form a group of
community stakeholders to developed a scope of work and
conduct a competitive search through a request for proposal
(RFP) process to select a vendor(s) to provide both shared e-
bike and e-scooter services for the Boulder community.
Community stakeholder organizations were convened to
develop the RFP scope of work including, members of the
Transportation Advisory Board, CU Boulder, Boulder County,
Boulder Chamber, Community Cycles, Shared Paths Boulder,
Boulder Housing Partners, Boulder County’s Mobility for All program, Boulder Transportation
Connections and Commuting Solutions.
As part of the development of the RFP, a specific goal and several objectives were identified for
the city’s Shared Micromobility Program to help guide the program and track progress.
The City of Boulder’s goal for the Shared Micromobility Program is to:
Provide community members safe, equitable and sustainable forms of transportation to
improve quality of life, provide connections to transit and key destinations; and replace motor
vehicle trips to reduce traffic congestion and transportation-related greenhouse gas
emissions.
Figure 1- Deployed e-scooters on 30th Street
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To work toward achieving this goal, the following objectives and corresponding performance
measures were identified:
SMP Objectives Baseline 2023 Performance
Measure
1) Build upon the success of
Boulder’s previous bike share
program
2020 – 110,000 trips
440,000 trips
2) Expand the quantity of available
shared e-bikes and e-scooters by
2023
2020 – 300 bikes
500-700 devices (e-bikes and
e-scooters) in service
3) Demonstrates on-going safety
improvements for users of shared
devices
Establish baseline number of
severe crash reports in
2021-2022
Compare number of severe
crashes in 2023 to 2022 – 0
is the goal.
4) Provides an equitable program
that is easily accessible and
affordable for traditionally
underserved community members.
Establish baseline use in
2021-2022
Compare use in 2023 to
2022
5) Expand city-wide accessibility to
shared micromobility devices
2020 – 45 B-Cycle docking
stations
Compare 2023 accessibility
(areas of Boulder served) to
2020
As a result of the RFP process, Neutron Holdings, Inc. DBA Lime was selected, and a service
agreement comprised of the RFP scope of work and requirements contained within the shared
e-scooter ordinance was signed between the City of Boulder and Lime in August 2021. The
agreement can be renewed annually for four subsequent years following the first year of
operations. CU Boulder established a separate operating agreement with Lime around the same
time.
Lime is a transportation company based in San Francisco, California. It runs electric scooters,
electric bikes, normal pedal bikes, electric mopeds, and car sharing systems in various cities
around the world.
The pilot program was initiated August 17, 2021, and an initial 200 shared e-scooters were
deployed in a limited-service area east of 28th Street. The service area map can be found in
appendix A.
Operator License and Fees
The initial fee for a vendor’s license is $3,300 and $1,800 annually thereafter. The vendor also
pays a $0.15 per trip fee. Funds generated are used by the city to support the program, such
as, expenses related to administrative needs, safety signing and striping, equity programs,
safety education outreach, and micromobility-related infrastructure. During the pilot period
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timeframe (August 17, 2021 – August 31, 2022), $20,550 in fees have been assessed by the
City of Boulder.
Differentiating “Docked” and “Dockless”
There are two primary types of shared micromobility operating systems: Docked and dockless.
The docked system, which utilizes “docking stations,” consists of devices that can be borrowed
or rented from an automated docking station using a
smartphone app or RFID card and can be returned only to
another docking station belonging to the same system.
The dockless system does not require a docking station.
With dockless systems, devices are free-floating and can be
parked anywhere within a defined service area. Dockless
devices are typically located and unlocked using a
smartphone app and do not require a kiosk to rent the
device.
In Boulder, B-Cycle is an example of a docked system
(figure 2) and Lime e-scooters is an example of a dockless
system (figure 3). Both docked and dockless systems present
benefits and tradeoffs; however, both systems work best in areas with a high density of people
and with a high density of available devices or stations offering the respective devices:
• Docked system:
o Benefits - Provides predictability in terms of where devices can be rented and
returned. Docked systems are organized and are not as susceptible to devices
being knocked over, nor do docked devices block the public right-of-way.
o Tradeoffs – Does not provide point to point transportation. An initial trip must
be planned to retrieve the docked
device, and occasionally, there
may be no available docks at a
station to return the device
leaving the customer to find an
alternative docking station and
further from their destination.
Point to point transportation is
not as convenient.
• Dockless system:
o Benefits: Allows the customer to
locate and rent a device nearest
their location. Provides customer
the convenience to ride the Figure 3 – Lime E-scooters Deployed at the 29th Street Mall
Figure 2 – Boulder BCycle Docking Station
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device to their precise destination and park virtually anywhere.
o Tradeoffs: Devices are sometimes parked in a manner which blocks the public
right-of-way and can impede the passage of pedestrians, cyclists, and people
with disabilities.
A dockless system can incorporate a hybrid
approach and include specific geofenced zones, or
corrals, where devices must be parked within a
specific designated area. In this case, the devices
may still be susceptible to being knocked over or
moved by a third party unless the device is
physically tethered to a fixed object (figure 4).
Shared micromobility services typically consist of a
mobile app that allows riders to locate, unlock, and
pay for a vehicle. Operations include deployment of
devices to specific locations daily within the
service area, charging of device batteries, and
routine maintenance inspection to ensure it is mechanically sound. These operational aspects
are carried out by the vendor and its company employees, which is how Lime operates in
Boulder.
To utilize a shared e-scooter, Lime users are required to play a flat fee ($1.00) to unlock the
device and an additional pay-per-minute charge ($0.29 per minute) is incurred while the device
is in operation. The trip is officially ended by the user using the mobile app.
Geofencing
Geofencing is an implemented means of regulating where and at what speed shared e-scooters
can travel in Boulder. Geofence technology can be described as a “a virtual geographic
boundary,” defined by Global Position System (GPS)
technology. GPS technology enables software to trigger a
response when an e -scooter enters or leaves a particular
area.
The geographic boundary for the shared e-scooter pilot
program is in East Boulder east of 28th Street, south of Jay
Road and north of South Boulder Road (figure 5). Smaller
boundaries within the larger service area can be created to
restrict e-scooter access.
Geofencing can also control where a shared e-scooter can be
parked by applying mandatory, designated parking areas or
zones. All shared e-scooters operating in Boulder are
equipped with a speed governor that ensures the device will
not travel more than 15 mph. The speed of a device can also
Figure 4 – Example of a Lime designated parking area
Figure 5 – Geofenced East Boulder Pilot Program Area
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be programmed at reduced speeds at specified areas, such as, areas with high pedestrian
volume.
Demand-Based Cap
A demand-based cap is a fleet control formula that governs how many shared e-scooters are
deployed in the service area. This function is included in Lime’s operating agreement and helps
to control the appropriate number of devices in the Boulder market. The City of Boulder seeks a
utilization rate of two trips per day per device. If this rate can be achieved consistently for two
weeks, Lime may increase
its e-scooter fleet size by
20%. If this rate is not
achieved in four weeks
following the increase,
Lime must retract 10% of
its e-scooters. Since the
initial deployment of 200 e-
scooters, Lime has
increased the fleet twice
and now operates a total of
300 e-scooters in Boulder.
This formula does not
factor utilization in Boulder’s equity-
focused zones (figure 6). Nationally,
shared e-scooter utilization has been disproportionately low in known equity-focused areas
despite the offering of affordability programs. If areas with lower utilization rates were included
in the overall demand-based cap, this could have a significant impact on the larger program
resulting inadequate supply of e-scooters to meet demand in the more active utilization areas.
Lime is required to consistently deploy a minimum of 15% of its fleet to serve traditionally
underserved neighborhoods in the pilot service area. Boulder’s equity-focused zones,
neighborhood boundaries, affordability program, and utilization rates are further discussed
later in this report.
Deployment Zones
Over 40 deployment zones are identified in the pilot service areas. These zones were
coordinated with city staff to ensure shared e-scooter access was available at strategic locations
with higher levels of activity and user potential. These locations include several neighborhoods,
transit stops, parks, CU Boulder, city facilities, and shopping centers.
Evaluation criteria
Prior to the start of the e-scooter pilot program, several evaluation criteria were selected to
study the program. The criteria were identified to track use patterns, demographics, safety,
sustainability, and community input:
Figure 6 – Racial Equity Zone in Pilot Program Area
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Utilization
Overall shared e-scooter utilization is tracked through a software program called Ride Report
that displays aggregated data. This third-party platform enables staff to manage the program
remotely and determine in real time, and at selected timeframe, what routes e-scooters are
traveling, where trips are starting and ending, and how many e-scooters are available in the
Boulder market.
Ride Report also created an open data portal for
the public viewing of Boulder’s data, as well as
the micromobility data from other cities to draw
comparisons. The open data portal is updated on
a quarterly basis.
As previously mentioned, all shared e-scooters are equipped with a GPS device, which sends
each e-scooter’s location information to a cloud server at regular intervals. Through a software
program called Mobility Data Specification (MDS), aggregate data is converted to a format that
allows both Lime and City of Boulder staff to manage the program and routinely monitor the
activity of all e-scooters in the East Boulder service area. Specifically, the Ride Report program
helps staff track the utilization statistics overall and in specified locations. This data can also be
tracked in real time, or in specified timeframes.
User Demographics and Trip Purpose
This criterion focuses on who uses shared e-scooters (age, gender, and income level) and for
what reasons people choose to use shared e-scooters.
Mode Shift Analysis
Understanding how the use of shared e-scooters shift people’s transportation modes is of great
interest, particularly shifted motor vehicle and active transportation trips, as this illuminates
how e-scooter trips contribute to Boulder’s climate and mobility goals through reduction of
greenhouse gas emissions.
Environmental and Material Sustainability: Greenhouse Gas Savings & Lifespan
As the City of Boulder strives to reduce single occupancy vehicle (SOV) trips, it’s important to
understand whether shared e-scooters are contributing to a reduction of SOV trips and
ultimately the reduction of greenhouse gas emissions. The lifespan of a shared e-scooter is also
a sustainability consideration.
Safety
User safety is an important metric for the program. Safety criteria considered in this evaluation
include:
o Equipment – Examines materials and fabrication affecting the durability of e-scooter
design and impacts to user safety
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o Technology – Examines technology to improve travel safety either through geofencing
technology or interface with mobile application
o Reported Crashes – Examines the number of and types of e-scooter crashes that during
the pilot program
o Travel Preferences – Explores e-scooters user’s facility preferences and impact to theirs
and others safety
o Parking Considerations – Explores the impacts of e-scooter parking behaviors and
impact on other sidewalk and multi-use path users.
Community Member and Stakeholder Input
Staff has garnered input from community members through a city-wide questionnaire (over
1000 responses), Inquire Boulder reports, and e-mail and phone correspondence. Lime has also
administered a customer questionnaire (175 responses) and reported its findings to city staff
(Appendices B & C). Over October and November 2022, staff has presented the preliminary
findings and outcomes of the evaluation process to community stakeholders including the
following organizations:
• Downtown Boulder Partnership
• Downtown Management Commission
• University Hill Commercial Area Management Commission
• Boulder Junction Access District
• Center for People with Disabilities
• CU Boulder – Pathway Safety Committee
• Boulder Chamber
• Parks and Recreation Advisory Board
• Transportation Advisory Board (November)
• City Council (December)
Community feedback has been interwoven into the report and its findings are reflective of
public sentiment and utilization statistics.
Safety Education and Communications Outreach
How have the City of Boulder and community partners provided shared e-scooter safety
education outreach?
Addressing Racial Equity
How has the shared e-scooter program impacted traditionally underserved neighborhoods and
what is the efficacy of Lime’s affordability program?
Transportation and Parks Maintenance Impacts
How have the shared e-scooter program’s deployment zones and parked devices affected Parks
and Transportation Maintenance efforts?
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III. Results and Findings of E-scooter Pilot
A. Overall Trip Utilization
The geographic boundary for the shared e-scooter pilot program is in East Boulder east of 28th
Street, south of Jay Road and north of South Boulder Road. Over the course of the pilot
program, shared e-scooters have been ridden on nearly every street and multi-use path in the
service area.
Figure 7 shows the number of trips taken over the pilot study period. These utilization rates are
considerably lower during the colder, winter months and higher use is commensurate with
nicer weather and CU’s Boulder’s semester school schedule.
Utilization begins to grow in March, plateaus in summer and spikes again when CU Boulder
students return to Boulder.
By the numbers
As shown in Figure 8, since the beginning of the program, over 115,000 shared e-scooter trips
have been logged resulting in 117,700 miles traveled.
Shared e-scooters are used for relatively short trips in Boulder and average one mile per trip
per day. Shared e-scooter use in Boulder is consistent with national data.
Utilization rates are relatively high and on the average of 1.5 trips per device per day across the
year. Although e-scooters are used throughout the entire week, e-scooter riders are most
active during the weekends.
Figure 7 - Lime E-scooter Utilization Rates (August 2021-August 2022)
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The weekend spike may reflect
different trip purposes that occur on
weekends versus weekdays, such as
recreational and shopping trips.
Shared e-scooter activity is highest
between the hours of 12:00 p.m. – 8:00
p.m.
Shared e-scooters travel through much
of the East Boulder service area,
particularly along several key arterial
street and off-street connections. 30th
Street has surfaced as the corridor with
the highest concentration of daily trips followed by Valmont and Baseline Roads. The Boulder
Creek, Goose Creek, and Skunk Creek paths multi-use paths are also heavily utilized.
Much of the activity is centered on
four distinct zones:
o Northeast Boulder (high
density housing and
traditionally undeserved
neighborhoods)
o Central Boulder (29th Street
Mall, Boulder Junction)
o CU Boulder’s East Boulder
Campus
o CU Boulder’s Williams Village
area
Most trips take place within these
zones but there is also considerable
travel between these zones. The
29th Street Mall is a common
destination, and travel between CU
Boulder’s campuses is frequent. The
heat maps in figures 10 and 11
provide a visual representation of
routes most traveled, and the origin
of trip starts in the East Boulder pilot
area.
Figure 8 – Completed Trips by Month
Figure 9 – Utilization - By the Numbers
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Figure 10 – Traversed Routes Heat Map
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Figure 11 – Trip Starts Heat Map & Key Act
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B. E-scooter User Demographics and Use
Since the start of the pilot program Lime has registered over 40,000 unique users (Figure 12).
People use shared e-scooters for a variety of means, whether it be for fun and recreation, to go
to work and school, connect with transit
or to run errands. Approximately 85% of
total shared e-scooter trips originated in
the City of Boulder right-of-way and the
remaining 15% of total trips originated
on a CU Boulder property, such as East
Campus or Williams Village.
Information gleaned from two separate
user questionnaires provides insight into
user characteristics, travel patterns and
preferences. The City of Boulder
launched a questionnaire in September
2022 through its Be Heard Boulder
public engagement platform and received
1,022 responses. Lime also distributed a questionnaire to its customers in September 2022 and
collected 175 responses. It’s important to note that neither of the questionnaires are
statistically valid; however, when combined, the information from these two questionnaires
provides a snapshot into user demographics and behaviors.
Based on internal user data, Lime reports that 88% of its customers live, work, or go to school in
the City of Boulder, while 61% of its customers live in households earning less than the median
income level. The average age of their customer is
31 years old and 25% of Lime riders are 36 or older.
This data is consistent with the national trend in
terms of high shared e-scooters use among younger
generations, although is inconsistent in terms of
income level, as more users in Boulder are reporting
their income below the median income level.
National data suggests that users’ income level is at
both ends of the spectrum: below and higher than
the median income level. This could be due to the
relatively high use of the program by college-age
community members.
Early national research suggested that men and
women used e-scooters approximately evenly (4%
and 3% of the general population, respectively) and that women were slightly more likely to
“Lime has over 40,000
registered unique users in
the Boulder market”
Figure 12 – Lime’s Registered Unique User by Month
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have a positive view of e-scooters than men did. However, later surveys consistently found that
men were more likely to ride e-scooters, take more trips, and respond to surveys. City of
Boulder's September 2022 questionnaire did not request the gender identity of e-scooter users
in its demographic questions.
Of the 1,022 responses to the City of Boulder’s questionnaire, 904 of the respondents live in
Boulder, 536 respondents also work in Boulder and 144 respondents attend school in Boulder.
343 of the respondents reported using a shared e-scooter in Boulder. When asked for what
purpose they used an e-scooter, the following response by percentage were listed:
• 37% for fun and recreation
• 34% for shopping and running errands
• 11.4% to get to work
• 10.6% to get to college campus
• 7% to connect with public transit
Lime’s questionnaire shows somewhat similar
results. Its customers reported the following trip
purposes (Figure 13):
• 30% to get to work or school
• 20% for shopping and running errands
• 23% to connect with public transit
• 16% to attend a social event, to dining or
for entertainment
The City of Boulder asked respondents where they
choose to ride a shared e -scooter, the following
locations were reported. The respondents were
given the opportunity to check all that apply:
• In a bike lane (206 respondents)
• On a residential or local street (163 respondents)
• On sidewalks (147 respondents)
• On multi-use paths (196 respondents)
C. Mode Shift Analysis
From a transportation planning perspective, understanding mode shift is an important aspect.
The city’s Transportation Master Plan sets mode share goals and identifies actions to reach its
goals.
One of the city’s mode share goals is to reduce car dependency by reducing SOV trips both
within the city and from a regional perspective, to and from the city. This means shifting trips
from 50% of resident trips taken by motor vehicle to 20% by 2030; and reducing non-resident
Figure 13 – Renting an E-scooter at King Soopers on 30th Street
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motor vehicle trips from 85% to 60% by 2030. To accomplish this goal, the city must increase
sustainable transportation trips by 80% by 2030, which includes, walking, biking e-
micromobility, transit and carpool. These goals roll up to the City of Boulder’s overall climate
goals of carbon neutrality by 2035.
The implementation of the city’s Shared Micromobility Program is one of the action items the
city takes to shift trips from motor vehicles to other forms of transportation that have a lesser
impact on traffic congestion and the environment. It is believed that shared e-scooters as part
of the city’s Shared Micromobility Program (both shared e-bikes and e-scooters combined) may
be instrumental in significantly contributing to a shift from the dependence of motor vehicles.
To better understand this potential impact, we ask the question, “if a shared e-scooter wasn’t
available, how would have someone made their trip instead?” The results of both the City of
Boulder and Lime questionnaires demonstrate people’s mode shift away from motor vehicles
and on to shared e-scooters.
Lime reports that 26% of its customers used a shared e-scooter rather than a motor vehicle
(personally owned, taxi, or ride hailing service). 75% of its customers also reported that shared
micromobility decreased their reliance on cars and 71% felt that micromobility reduced traffic.
The City of Boulder’s questionnaire shows similar results when asked if an e-scooter wasn’t
available, how would they have made their
trip. Responses included:
• 34.8% would have driven a car
• 29.5% would have walked
• 12.9% would have ridden a bicycle
• 12.3% would have used ride hailing
• 7% wouldn’t have taken the trip
• 3.5% would have taken the bus
This data suggests that nearly half (47.1%) of
respondents would have taken a motor vehicle
(private or ride hail) if an e-scooter wasn’t
available.
The data also suggests, however, that shared e-
scooter use is also impacting forms of active
transportation, like walking, biking, and taking the bus. Approximately 46% of active travel trips
may have shifted to shared e-scooter. Still, e-scooter trips may also facilitate first- and last-mile
connections with transit trips, a level of analysis that was not sought in the city’s questionnaire.
Staff recognizes the health and environmental benefits of active travel, and that e-scooters may
compete with other forms of environmentally responsible forms of transportation. That said,
“Nearly half of
respondents would have
taken a motor vehicle
(private or ride hail) if an
e-scooter wasn’t
available”
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people desire transportation choices and with choices comes an overall increase in the use of
these sustainable transportation options.
Compared to other cities in North America, Boulder’s responses to both questionnaires are
similar in terms of mode shift. As shown in Figure 14, cities with shared e-scooter programs
estimate that anywhere from a third to a half of e-scooter trips replace car trips, and over half
replace trips made by other low carbon modes.
Figure 14 – City Comparison of Replaced Vehicle and Active Mode Trips – Source: Portland Bureau of Transportation 2020
D. Environmental and Material Sustainability: Greenhouse Gas Savings and E-scooter
Lifespan
To determine a shared e-scooter’s effect of mode shift from motor vehicles and resulting
greenhouse gas savings, Lime has taken a more conservative approach and estimates that 25%
of motor vehicle trips are displaced by shared e-scooters.
In 2019, Lime conducted a statistically
significant global mode shift survey to
understand their customer’s travel patterns,
particularly their “shift” away from other
modes to Lime’s fleet of shared e-scooters
and bicycles (Appendix D). From that survey
data, Fehr & Peers, transportation consulting
firm, wrote a report characterizing the mode
shift of Lime customers (globally), and the
implications for greenhouse gas emissions, air
quality, traffic congestion, and car parking
demand.: Lime Global Utilization Survey
summarizes these findings.
In the study, they used stratified random sampling, by market and by rider segment (1 ride vs 2
rides vs 3 or more rides in the last 30 days). They aimed for a sample size of 400 respondents in
Figure 15 – Estimated Car Trips Replaced by Lime E-scooter in
Boulder
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each market, but in some small markets this was infeasible and in other instances the rider
response rate was lower than anticipated. Overall, Lime received responses from over 18,000
riders, providing information for over 36,000 rides.
Lime’s survey resulted in the estimation that 25% of Lime e-scooter trips displaced motor
vehicle trips (privately owned or ride hail services). Assuming this 25% mode shift reported by
Lime (figure 15), and applying the City of Boulder's methodology for calculating greenhouse gas
saving
During the pilot period, shared e-scooters generated
115,000 trips and 117,000 miles traveled. If 25% of
those trips displace vehicle trips, then 28,750 vehicle
trips were displaced during the pilot period. The
average e-scooter trip length is 1.017 miles. 28,750
vehicle trips equate to 29,250 motor vehicle miles
saved.
The United States Environmental Protection Agency
averages 404 grams of Carbon Dioxide emitted per
mile driven in North America.
Hence, 29,250 miles X 404 grams = 11,815,939
million grams or 11.8 metric tons, or 26,058 pounds
of CO2 saved within the span of the pilot program
timeframe.
In terms of material sustainability, Lime claims that the Gen 4 e-scooter model, which
comprises Boulder’s fleet, has a lifespan of five years in terms of normal day-to-day operations.
This lifespan does not factor in deliberate mishandling of, or vandalism to its device. Lime’s
shared e-scooters are designed using modular parts that can be individually replaced which
helps to extend the overall life of each device. The e-scooters are 96% recyclable and Lime
claims a nearly 100% landfill diversion.
Between August 17, 2021, and August 31, 2022 (pilot program period), Lime recorded 13 total
decommissioned e-scooters in the Boulder market. Most of these decommissioned e-scooters
were collected after being vandalized beyond repair or submerged in water.
The 2021 Life Cycle Assessment of the Lime Gen 4 shared e-scooter found an estimated
greenhouse gas impact of 46.4g of CO2 emissions per passenger kilometer, which is seven
times less than a typical motor vehicle (figure 16). "Anthesis,” a global sustainability
consultancy, conducted the life cycle analysis for the Lime’s Gen 4 device.
“26,058 pounds of CO2
is equivalent to
consuming 1,330
gallons of gasoline”
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The rebalancing of shared e-scooters to ensure access to e-scooters is consistent at identified
deployment zones is another environmental factor to consider. Before the advent of swappable
battery technology, e-scooters were collected by motor
vehicles and brought back to warehouses for recharging.
The batteries in earlier e-scooter models were encased
within the base or frame of each e-scooter and were not
easily accessible.
Lime’s Gen 4 model shared e-scooters are equipped with
swappable batteries (figure 17), which has led to a nearly
70% decrease in vehicle miles traveled. Battery
replacement trips can be accomplished in a more efficient
manner leading to less back and forth for the vehicles.
The rebalancing of e-scooters to specified deployment
locations and to retrieve of abandoned, mis-parked, or idle
e-scooters is still conducted with a motor vehicle. To
address this, Lime claims to be working on the transition to
a zero emissions operations fleet.
It’s important to
note, that both
the recharging of
batteries and
rebalancing of devices is comparable to BCycle’s
current bikeshare operations. The rebalancing of the
shared e-scooters and current use of a motor vehicle
is not factored into greenhouse gas saving
estimation for Boulder.
Figure 16 – Lime’s Life Cycle Analysis of Gen 4 E-scooter
Figure 17 – Lime’s Swappable Battery
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E. Safety Analysis: (Equipment, Technology, Reported Crashes, Travel Preferences &
Parking Considerations)
When shared e-scooters arrived on scene in 2017, there was great concern for user safety. Early
data showed users being injured and killed considerably more often than people using shared
bikes. Between 2018-2019, after just a few years into initial U.S. operations, over 25 people lost
their lives while riding a shared e-scooter. In comparison, four people had been killed in the
previous ten years on shared bike operations.
In 2018, several shared e-scooter companies expressed interest to operate in Boulder. At the
time, e-scooters, both shared and privately owned, were illegal to operate on city streets,
sidewalks, and multi-use paths. Characterized as “disruptive technology,” the City of Boulder
sought to avoid the illegal deployment of e-scooters in the public right-of-way, which was
occurring in numerous other cities throughout the U.S., including the City of Denver. This
business practice on the part of shard e-scooter companies (deployment without permission or
city partnership) caught many cities off guard and set off a chain reaction of cities developing
regulations reactively, instead of proactively.
The City of Boulder avoided this problem by alerting the business license office to flag
companies seeking a business license to “rent out” e-scooters within the city limits. The City of
Boulder never had to deny a business license. Instead, the City of Boulder asked the companies
how they would comply with local laws, considering they were illegal to operate at the time, if
invited to partner with the city and be allowed to operate. Companies did not respond to staff’s
requests for more information and without a license to operate, it was an effective tool that
restrained companies from illegally deploying shared e-scooters due to the significant daily fine
associated with operating a business without a license.
Concerned primarily with creating a safe program for community members, the City of Boulder
took deliberate steps to develop a regulatory framework and conduct community engagement
on the matter before allowing providers to operate.
While taking the necessary time to prepare for potential shared e-scooter operations, the
shared micromobility industry also evolved itself, particularly in the realm of e-scooter
equipment, governing technology, and user familiarity.
Durability
It was the “durability” of early shared e-scooter model that first came under question. Most of
the vehicles were not equipped with front and rear brakes, nor lights. Wires were exposed and
the severing or breaking of the steer tube was commonplace. The wheels were small in
diameter and could not safely handle street abnormalities nor variable terrain.
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The overall wheelbase was short,
and the device was very low to the
ground, which lessened the device’s
stability making it more susceptible
to mishaps.
In the beginning, these devices were
designed more as “toys,” rather
than sturdy, transportation devices.
The average lifespan of a shared e-
scooters was thirty days in a market
and the poor design and fabrication
of the devices were leading to
numerous crashes and injured users
across North American cities.
Since then, the durability of the
device has been greatly improved. Most devices are more robust and are fabricated using
higher quality materials. E-scooters now come equipped with a thicker steer tube, front and
rear brakes and lights, and the wheel size has increased considerably in diameter from 4 inches
to 9 inches. With the addition of both pneumatic and fork suspension, the devices hold up
better and are easier to handle when negotiating city transportation infrastructure. The e-
scooters deployed by Lime in the City of Boulder reflect these advancements (figure 18).
Technology
The technology governing the device, including the mobile application, has also evolved with
the goal to improve safety. An operational consideration for Boulder’s program was to control
device speed at a maximum of 15mph, the same maximum speed as BCycle’s e-bike. To help
prevent first time crashes, or at least, lessen the severity of injury if a crash occurs for new
users, staff requested that Lime put in place a new safety program, called “Training Ride,”
which automatically limits the device speed to 8 mph for a customer’s first ride on a shared e-
scooter.
Lime provides other mobile application safety features. Its safety quiz (figure 19) requires riders
to successfully answer a series of questions before they can operate a vehicle. The questions
test riders on their knowledge of the basic principles and requirements of safely operating a
Lime vehicle. These requirements are based on requirements set forth in the City of Boulder
shared e-scooter ordinance.
Lime can also verify a user’s identity, their age, and the validity of their driver’s license to avoid
use of the Lime platform by unauthorized persons. Lime’s ID scan technology is designed by
Microblink and certified by the National Institute of Standards and Technology. It operates with
Figure 18 – Lime’s Gen 4 E-scooter Specifications
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a 90% first-time success rate, a <1% false rejection rate, and has no demographic bias within
facial recognition and matching. The age requirement to ride a Lime shared e-scooter is 18
years of age.
To prevent individuals from using Lime vehicles when
under the influence of alcohol, Lime has implemented
a sobriety test, administered during late evening
hours, that requires riders to complete a series of tests
to determine if they can safely operate an e-scooter.
Lime users who fail the test 3 times are blocked from
operating a vehicle for at least two hours. This feature
helps to ensure safety for riders and pedestrians.
Reported Crashes
Since the inception of the program, the City of Boulder
and the University of Colorado Boulder has
experienced a total of four shared e-scooter crashes
resulting in moderate to severe injury.
Two of those crashes occurred on CU’s campus and
two of those in City of Boulder right-of-way. In all four
cases, the victim was transported to the hospital.
Out of the four c rashes, one of the crashes included a
motor vehicle. The e-scooter rider was suspected of
operating the device while under the influence and the
driver was not issued a citation. The other three
crashes occurred on a sidewalk, or other off -street
facility.
In addition to the four crashes above, 13 other crashes
were reported to Lime. The injuries in these crashes were considered “minor” and there are no
City of Boulder or CU Boulder police reports to augment understanding of the cases.
Staff recognize that it’s likely that some crashes go unreported. Unfortunately, Boulder County
Health does not document the causes of injuries by micromobility vehicle type, and further,
does not discern whether injuries occurred while riding a shared or private device.
Figure 19 – Lime’s Safety Quiz
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The table below shows a summary of the crashes in which the victim was transported to a
hospital.
Date Location Nearest Intersection Cause of Crash Injury Type
8/23/2021 CU Campus Discovery Drive &
Colorado Avenue
Lost control of device –
facility not specified
Pain in left
ankle and
knee
9/23/2021 CU Campus Williams Village Lost control of device –
facility not specified
Lacerations to
face, wrist
pain
3/5/2022 City 30th Street &
Valmont Road
Lost control of device on
sidewalk
Severe head
Injury
4/8/2022 City Foothills Parkway &
Colorado Avenue
Entered roadway against
direction of travel and
struck by motor vehicle
Severe head
Injury
From a national perspective, recent research shows that males are more likely to ride e-
scooters than females and that e-scooters are popular among riders under 40 years old. Injury
demographics appear consistent with the ridership data.
Staff relies on police reports and customer reports submitted to Lime to obtain crash data.
Police reports contain officer narratives and witness reports to help staff better understand the
nature of each crash. Boulder’s current reported e -scooter crash rate is .01% and is below initial
national crash rates identified in the first two years of shared e-scooter operations across the
U.S.
There are several
contributing factors that
have helped to keep
crashes relatively low,
including device
durability, improved
technology, previous
user familiarity with shared e-scooter programs, Boulder’s high quality and extensive
transportation infrastructure, safety education outreach, and an overall greater awareness of
drivers in Boulder who watch for vulnerable users, including e-scooter riders. This greater
awareness can be attributed to Dr. Peter Jacobsen’s “safety in numbers” theory that
hypothesizes that vulnerable users are safer in an environment when there are more of them,
which has a result on other road users expecting to see them more frequently. That said, severe
e-scooter crashes have occurred and through the lens of Vision Zero, even one severe crash is
too many. There’s still work to do to help people understand how these devices can be ridden
in a safe manner.
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The interaction with motor vehicles continues to be of great concern, as it is for all vulnerable
users, such as, pedestrians, people using assistive devices such as wheelchairs, and bicyclists. In
Boulder, vulnerable users are overrepresented in terms of being severely injured in a crash and
thus, this aspect remains paramount in our goal to eliminate crashes that result in severe injury
or death.
Crashes often happen because of human behavior. The speed of a vehicle comes into play in
terms of the severity of an injury when crashes occur; however, the speed of the vehicle can be
controlled by its user. Staff, however, also recognize that transportation facility design can
influence vehicle speed. Following a safe systems approach, staff continues to improve
Boulder’s transportation infrastructure to make micromobility a safe, comfortable, and
attractive form of transportation.
The Core Arterial Network initiative is a recent example of focusing improvements on an
interconnected network of streets to build separated facilities for vulnerable users while
mitigating crashes between all road users. The continued build out of Boulder’s protected
bicycle lane network and pedestrian infrastructure will lead to more people safely using
micromobility, more often and in more places.
Travel Preferences
Understanding where people choose to ride e-scooters is an integral element to analyzing
safety both real and perceived. The City of Boulder asked the question where people typically
ride an e-scooter with the option of providing multiple answers. People reported the following
facilities:
• In the bike lane (206 respondents)
• On residential streets (163 respondents)
• On sidewalks (147 respondents)
• On multi-use path (196 respondents)
While operating an e-scooter in bike lanes, on residential streets and on multi-use paths is legal
per the City of Boulder’s Boulder Revised Code, riding an e-scooter on a sidewalk is illegal,
unless there is not a bike lane in the adjacent roadway. An example of this scenario exists along
Broadway north of Spruce Street.
If respondents selected “sidewalks” as a facility by which they typically travel, the questionnaire
included a follow-up question to understand the reason(s).
Most of the feedback pertains to people not feeling safe in the bike lanes, or on streets due to
motor vehicle traffic. People feel exposed in the street and are concerned about distracted
drivers and being struck by a motor vehicle. Other reasons cited is the convenience factor of
traveling bi-directional on the same side of the street to access destinations and that some
streets did not have safe bike facilities in the adjacent street.
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The primary reason for prohibiting e-scooter use on sidewalks is to mitigate potential conflicts
between people walking and using wheelchairs with people riding e-scooters. To date, there
have been no reported crashes between these user groups; however, when asked in the city’s
questionnaire on a scale of 1-4, with 4 being the most concern and 1 being the least concern,
337 people reported that people riding e-scooters on the sidewalk are a safety risk to people
walking (figure 20).
From a national research perspective, pedestrian and e-scooter collisions represented just 12%
of e-scooter crashes in San Francisco’s pilot program. In Portland, an even smaller portion
(1.7%) of emergency department visits associated with e-scooters were caused by a collision
with a pedestrian.
This information begs the question of whether the City of Boulder’s sidewalk restrictions are
prudent. Currently, both traditional and electric-assist bikes are allowed to use the sidewalk
unless the sidewalk is a designated dismount zone. In Boulder, the data to date suggests that
riding e-scooters on a sidewalk is more of a perceived safety issue rather than an actual crash
issue. Perceived risk should not be ignored; however, as perceived risk is a deterrent for people
who would normally use sidewalks and multi-use paths, but do not because of safety concerns.
Nationally speaking, sidewalk restrictions for e-scooters differ among cities. Some cities allow
sidewalk riding anywhere “when done in a prudent manner,” some allow it when there is no
separated or protected bike lane and when motor vehicle travel speeds are high, and many
disallow it altogether.
Various mechanisms have been implemented to attempt to reduce illegal sidewalk riding. Many
e-scooter operators, including Lime, are developing GPS technology that detects and alerts
riders on a scooter’s digital display if sidewalk riding is occurring, but the technology is not
currently sensitive enough to reliably distinguish between sidewalk and in-street usage. Overall,
sidewalk riding restrictions have proven difficult to enforce, including in the City of Boulder.
Helmet Use
Early national e-scooter crash data from 2019 revealed that 30% of injuries resulted in head
trauma and that one in three users were likely to crash on their first ride.
Figure 20 – City Questionnaire: Responses to People E-scooting on the Sidewalk – 4 = most concern, 1 = Least Concern
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Helmets can protect e-scooter riders from head injury, but usage is consistently low across
national studies, and anecdotally, in Boulder as well. Lime offers free helmets to its customers
upon request and provides free helmets at safety events. Typically, the lack of advanced
planning for many scooter trips does not allow for helmet use.
To date, two reported crashes have occurred in the city which have resulted in head injuries.
There are currently no regulations in Boulder that require users to wear a helmet; however,
Lime, city and CU Boulder staff encourage it though safety education messaging.
Regulations requiring e-scooter riders to wear a helmet may disincentivize potential trips and
would also be very difficult to enforce.
Parking Considerations
The parking of shared e-scooters has surfaced as a fundamental issue during the pilot program.
The dockless model lends itself to parking problems as the e-scooters can be parked anywhere
unless designated parking areas are mandated within the service area.
The blocking of sidewalks, crosswalk ramps, and multi-use paths is a major concern for many
community members and staff has received numerous complains through Inquire Boulder
reports and was identified as a top concern in the City of Boulder’s questionnaire, as noted in
figure 21.
While no crashes have been reported involving improperly parked e-scooters, they have caused
significant mobility challenges for other sidewalk and multi-use path users. Of particular
concern is the impact to people with mobility and visual disabilities who are in some cases
limited in their ability to safely negotiate around a parked e-scooter or may be unable to
physically move a parked e-scooter to continue along their path of travel. In some cases, people
may be forced to take an alternative route which can be a major inconvenience for people with
disabilities.
Figure 21 – City Questionnaire: Responses to Parked E-Scooters on the Sidewalk – 4 = most concern, 1 = Least Concern
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Improperly parked shared e-scooters create a situation
where people with disabilities, including those in
wheelchairs, or who are low-vision or blind, are being
denied their right to travel freely and safely on public
walkways due to physical barriers (figure 22).
The City of Boulder’s shared e-scooter ordinance contains
provisions prohibiting the parking of shared e-scooters in
such a manner that they impede the path of travel for
other sidewalk and multi-use path users (figure 23);
however, these situations are hard to enforce due to a lack
of enforcement resources, although there is a provision in
the ordinance to assess a fine on both the vendor (Lime)
and the customer responsible for an improperly parked
shared e-scooter.
The ordinance also contains a
provision for the vendor (Lime) to
respond to a report of an
abandoned, damaged, or
improperly parked e-scooter within
two hours between the hours of
6:00 a.m. – 10:00 p.m.
Improperly parked e-scooters are
reported to both Lime and city staff
and each e-scooter is equipped
with a unique identification number
and a service telephone phone
number for both English and Spanish speakers. Community members have also reported
abandoned e-scooters and being discarded in less-than-ideal locations, for example on people’s
private property, like gardens and driveways. Improperly parked e-scooters can appear as
clutter or abandoned. Unfortunately, e-scooters are sometimes purposefully knocked over or
Figure 23 – E-scooters Parked on Sidewalk at Street Corner in Boulder
Figure 22 – E-scooter Blocking Path Wheelchair User
in Boulder
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thrown into riparian areas, such as irrigation ditches and creeks. These issues are most
prominent when e-scooters are parked in obscure, less frequented areas of the city. Often
these e-scooters end up being the subject of vandalism.
Throughout the pilot program, Lime has demonstrated consistently responsive customer
service to community members and staff representing the City of Boulder and CU Boulder. Lime
usually responds to reported e-scooters under the two-hour requirement and has never left a
reported improperly parked e-scooter sit for longer than two hours.
Lime has consistently followed up with the person or agency who filed the complaint to let
them know the issue has been dealt with, thereby closing the circle of communication. Lime
recognizes the challenges of improperly parked e-scooters and is receptive to adopting parking
protocols that will mitigate these issues. As it currently stands with operating a shared dockless
system, not all improperly parked e-scooters are reported and it’s possible that an abandoned,
vandalized or improperly parked e-scooter may be non-reported for a considerable amount of
time.
CU Boulder has taken a different approach to
managing shared e-scooter parking.
Mandatory, designated parking areas on CU’s
East Boulder campus and at Williams Village
residential halls has successfully mitigated
most of the problems associated with
improperly parked e-scooters. When
implementing a designated parking zone, the
user of the shared e-scooter is unable to end
a ride unless the e-scooter is physically within
a designated parking zone. This is
accomplished through geofencing technology
and is communicated to the user through the
mobile application. The geofenced mandatory
parking zones (figures 25 & 26), otherwise
known as corrals or “Lime Groves,” are also physically demarcated with paint and posts to
make the areas visible to e-scooter users.
Figure 24 – City Questionnaire – E-scooter are sometimes abandoned – 4 = Most Concern, 1 = Least Concern
Figure 25 – Geofenced and Marked Designated E-scooter Parking
Area at CU Boulder
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This City of Boulder and Lime have begun to
experiment with this e-scooter parking approach
in the Park East Square neighborhood. This
neighborhood is located just south of CU
Boulder’s campus and is comprised of many
college age students who use the program daily.
The city and Lime and have installed its first on-
street designated parking zone on Monroe Ct.
(figure 27). Three other designated parking zones
have been established in the neighborhood.
This e-scooter parking approach came at the
request of the Park East Square Homeowner’s
Association, and to date, the results are
encouraging. Dockless mobility has its benefit to
the user in terms of convenience. The user does
not have to find a specific location to park the
device and they may park as close as they’d like
to their destination.
This convenience factor, however, comes with
significant tradeoffs to other people who walk,
ride and roll. Most importantly, it negatively
affects those people with a physical disability
and resulting mobility challenges.
F. Safety Education Outreach
The city did not evaluate the effectiveness of
safety education outreach during the pilot
program; however, the City of Boulder and CU
Boulder took a proactive approach at the start of
the program to provide safety education and e-
scooter program information with the goal of influencing the safe operations of e-scooters.
The City of Boulder published an informative press release and corresponding webpage
providing instructions for how to use the program safely. Over the course of the year, the City
of Boulder and CU Boulder have routinely published additional safety education though its
communication channels and particularly through social media (figure 28). Social media
typically yields a high interaction rate among community members.
Figure 26 – Example of Designated E-scooter Parking Area at CU
Boulder
Figure 27 – New Designated E-scooter Parking Area in City ROW at
Park East Square
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The safety education efforts focused on
four primary topics:
• Wearing a helmet
• Follow all traffic rules
• Always yield to pedestrians
• Use the bell to pass
• Ride predictably and defensively
• Be 18 years or older
• Ride solo and sober
Prior to the start of the city’s Shared
Micromobility Program, the city
conducted a community engagement
process to determine where
micromobility devices should be operated in the public right of way. City council subsequently
adopted modifications to the Boulder Revised Code allowing their use on specific facilities. The
“Which Wheels Go Where?” information materials (figure 29) are consistently broadcasted
through the city communication channels to improve user safety. Lime also provides safety
education to its users through it mobile application and this method may be the most effective
way to reach e-scooter riders. Every month, Lime sends in-app messages to remind riders of the
rules of the road in their city, how to safely operate a Lime vehicle, and how to ensure safety
for pedestrians.
Figure 29 – Which Wheels Go Where? Micromobility Chart
Figure 28 – An Example of City of Boulder E-scooter Safety Messaging Social
Media Graphic
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G. Addressing Racial Equity
Staff and community partners ensured racial equity was considered in the city’s Shared
Micromobility Program at the outset, including during the development of the scope of work
for the Request for Proposals process. The Shared Micromobility Program has the objective to:
“Provide its services in an equitable manner by developing and promoting a program that is
easily accessible and affordable for traditionally underserved community members.”
The City of Boulder and Lime are committed to ensuring residents living within these
opportunity areas have access to shared micromobility. There are five distinct neighborhoods
identified within the pilot program service area, including Orchard Grove, San Juan del Centro,
Vista Village, Parkside Village, and San Lazaro.
Figure 30 – Map of Traditionally Underserved Communities in Pilot Program Area
During the pilot program, 9, 370 trips originated in the racial equity area (figure 31), which
generated over 12,180 e-scooter miles traveled.
Lime offers an affordability program, called Lime Access, for people with lower income
eligibility or who do not have a credit card or a mobile phone to access the devices. To qualify
for Lime Access, a user must be a recipient of any sort of public assistance from any
government entity and must provide proof of this assistance. The cost to riders on Lime Access
is $0.50 to unlock vehicles and then $0.07 per minute after that. This is a 50% discount from
regular pricing. Lime and the City of Boulder continue to promote the Lime Access affordability
program to community members, but participation on the program has been low, likely due to
the requirement of providing documentation.
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Per the requirement in the
operating agreement, Lime
has coordinated with staff to
ensure access to shared e-
scooters is available either on
or within proximity to these
traditionally underserved
neighborhoods. During the
pilot program, 8,170 trips
originated from the equity-
focused service area equating
to 10,550 miles.
Most trips starting in this
service area also ended within
the area, as well as the 29th Street Mall shopping area between Pearl Street and Arapahoe
Avenue. The average trip duration was 9.5 minutes, and the average trip length was .95 miles.
The average number of trips per device per day was .8.
H. Transportation and Parks Maintenance
Coordination with Transportation and Parks Maintenance personnel has been on-going
throughout the pilot program. An inclement weather policy was established to proactively
guide the approach to impending weather events and management of parked e-scooters. For
weather events predicted to accumulate more than 4
inches of snow, and dependent upon the forecasted
subsequent days following the event, Lime and city
staff consider whether the fleet of shared e -scooters
should be moved from the city right-of-way so not to
impede Transportation and Parks maintenance efforts.
During the pilot period, shared e-scooters were moved
from the public right-of-way one time.
Lime takes preventative measures to rebalance e-
scooters and remove parked e-scooters that may
impede snow removal practices on sidewalks and
multi-use paths. While these efforts do help to
mitigate conflicts with transportation maintenance
practices, there have been instances where
maintenance staff have had to move or relocate e-
scooters from their path of travel. Figure 32 – An Example of a Geofenced Boundary of
Pleasant View Fields
Figure 31 – Racial Equity Boundary Used to Track Utilization
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In terms of impacts to parks, there have not been any concerns or events that have negatively
impacted City of Boulder parks or open space areas. The shared e-scooters are equipped with a
GPS unit that can regulate where the e-scooters are operated. In advance of the start of the
program, staff identified areas where shared e-scooters should not be operated, such as, the
lawn at Scott Carpenter Park, Howard Heuston Park, Valmont Bike Park, and Pleasant View
fields (figure 31). Moving forward, this “geofencing” technology can be used to designate
parking areas and include additional areas where e-scooters should not be operated.
VII. Proposed Next Steps
In summary, the pilot program has mostly demonstrated a niche for shared e-scooters in the
Boulder community; however, there are some operational challenges associated with dockless
mobility that need to be addressed to ensure a safe environment for all community members.
Staff has developed initial concepts to explore as we consider changes that improve utilization
and program sustainability while reducing risk and conflicts with other users of Boulder’s
transportation infrastructure.
Staff is in the process of seeking feedback from stakeholders, the Transportation Advisory
Board and City Council on these preliminary ideas, as well as other ideas that will optimize the
program. Following the final phase of input, staff will finalize all proposed next steps and
perform identified modifications to the program in spring 2023.
Possible next steps for program formalization in 2023 will relate to operational components of
the program, including, but not limited to:
Service Area Expansion
• Expand service west of 28th Street making access to shared e-scooters city-wide
o Employ geofencing to prohibit scooters in sensitive areas such as Pearl Street
Mall. Specific areas will be defined in early 2023 based on feedback from TAB,
Council and other stakeholders
o Continue coordination with CU Boulder to determine appropriate expansion
efforts on CU properties
Mandatory, Designated Parking Zones
• Explore transition of the shared e-scooter model from primarily a dockless system to a
hybrid docked system by developing criteria to identify candidate areas for designated
parking zones city-wide. Designated parking zones should consist of a combination of
on-street and off-street parking facilities
o Begin transition in current service area east of 28th Street
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o Coordinate with HOA’s and neighbors to determine appropriate designated
parking area locations
o Continue to allow dockless capability at major shopping centers and in Boulder
Junction
o Create mandatory e-scooter parking zones on the periphery of downtown
Boulder and University Hill
Geofence restricted riding areas that mirror the current dismount zones
for both areas
Investigate options to allow north-south travel on streets through
downtown (7th – 19th Streets)
Safety
• Continue tracking shared e-scooter related crashes and continue coordination with
Boulder Police Department and CU Boulder Police Department regarding the reporting
of crash details and possible crash trends
• Eliminate impacts to people with disabilities due to improperly parked e-scooters on
sidewalks and multi-use paths
• Partner with shared micromobility venders and CU Boulder to create a culture of safety
and courtesy on Boulder’s multi-use path system through signing, marking, and
corresponding safety education efforts
• Continue City of Boulder and CU Boulder safety education messaging through special
events and social media campaigns
• Reinforce and encourage helmet use including the distribution of free helmets to
registered shared e-scooter riders
Transportation Demand Management
• Explore opportunities to extend TDM benefits to include a micromobility membership
program to employees of general improvement districts (Downtown Boulder, University
Hill, and Boulder Junction)
o In the Downtown and University Hill, explore expanding TDM benefits to include
both Lime and BCycle memberships to employees
o In Boulder Junction, explore expanding TDM Access District to include Lime
memberships to employees and residents. Boulder Junction’s TDM Access
District currently provides BCycle memberships to all residents and employees.
o Allow access to shared e-scooters past current hours of operation (6:00am-11:00
p.m.) for people who work in the service industry or whose work shifts extend
beyond current hours of operation
• Explore the concept of a “mobility card” that houses micromobility access, transit
access, and other transportation options for users in one location
• Explore Lime student membership program for CU Boulder and Naropa University
• As workers continue to return to Boulder’s employment centers on East Walnut, East
Airport Road and Flatirons Business Park, coordinate with Lime, BCycle, the Boulder
Attachment A
Draft E-scooter Evaluation Report
11.14.22 TAB Agenda 5 Micromobility
Page 47 of 236
2022 (DRAFT) E-SCOOTER EVALUATION REPORT 39
Chamber/Boulder Transportation Connections to promote and encourage corporate
micromobility membership programs for employees
Policy and Accessibility
• Revisit restrictions for riding shared e-scooters on sidewalks along specific corridors
without high pedestrian volumes until on-street, protected facilities can be established
• Continue to encourage the use of shared micromobility to community members living in
traditionally underserved neighborhoods. Remove barriers to affordability programs.
Coordinate with the City of Boulder Community Connectors-in-Residence program to
optimize the program
• Explore feasibility and test installation of e-scooter electrical charging infrastructure in
which docked e-scooters can be charged in the field, thereby minimizing provider trips
to replace batteries
• Improve first and final mile mobility options and coordination between transit agencies
and Lime
Program Support
• Create an expenditure plan for collected license and per trip fees to bolster the shared
micromobility program in 2023 and beyond. Potential expenditure categories include:
o expenses related to the signing, striping, and marking of roadways
o educational and promotional outreach
o equity programs
o staff time
Attachment A
Draft E-scooter Evaluation Report
11.14.22 TAB Agenda 5 Micromobility
Page 48 of 236
Sources: Esri, HERE, Garmin, USGS, Intermap, INCREMENT P, NRCan, Esri
Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), NGCC, (c)
OpenStreetMap contributors, and the GIS User Community
Attachment B
East Boulder Pilot Program Service Area
11.14.22 TAB Agenda 5 Micromobility
Page 49 of 236
E-Scooter Evaluation
Questionnaire
SURVEY RESPONSE REPORT
12 March 2018 - 22 October 2022
PROJECT NAME:
E-Scooters Evaluation
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 50 of 236
SURVEY QUESTIONS
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 1 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 51 of 236
Q1 What is your connection to Boulder? Check all that apply.
Q2 What is your experience with shared electric scooters in Boulder?
I live in Boulder I work in Boulder I attend school in Boulder My children attend school in Boulder
Other (please specify)
Question options
250
500
750
1000
904
536
144 156
26
343 (33.6%)
343 (33.6%)
496 (48.6%)
496 (48.6%)
173 (16.9%)
173 (16.9%)9 (0.9%)
9 (0.9%)
I have ridden on (or more) shared e-scooters
I have seen a person (or people) on an e-scooter on the sidewalk or multi-use path
I have seen someone on an e-scooter in the street or bike lane I have not had any experiences with e-scooters
Question options
Optional question (1022 response(s), 2 skipped)
Question type: Checkbox Question
Optional question (1021 response(s), 3 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 2 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 52 of 236
Q3 For what purpose did you use a shared e-scooter?
126 (37.0%)
126 (37.0%)
36 (10.6%)
36 (10.6%)
116 (34.0%)
116 (34.0%)
24 (7.0%)
24 (7.0%)
39 (11.4%)
39 (11.4%)
For fun and recreation To get to college campus To go shopping/run errands To connect with transit (bus)
To get to work
Question options
Optional question (341 response(s), 683 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 3 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 53 of 236
Q4 If an e-scooter wasn’t available, how would you have made your trip?
24 (7.0%)
24 (7.0%)
119 (34.8%)
119 (34.8%)
12 (3.5%)
12 (3.5%)101 (29.5%)
101 (29.5%)
44 (12.9%)
44 (12.9%)
42 (12.3%)
42 (12.3%)
I wouldn’t have taken the trip I would have driven a car I would have taken a bus I would have walked
I would have ridden a bicycle I would have used a ride hailing service, for example, Lyft
Question options
Optional question (342 response(s), 682 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 4 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 54 of 236
Q5 Where do you typically ride an e-scooter? Select all that apply.
Bike lane On residential or local streets On sidewalks On multi-use paths
Question options
25
50
75
100
125
150
175
200
225
206
163
147
196
Optional question (342 response(s), 682 skipped)
Question type: Checkbox Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 5 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 55 of 236
Anonymous
9/12/2022 09:10 AM
They are not crowded where I use the scooter
Anonymous
9/12/2022 10:25 AM
On certain streets, those without a protected bike lane and high
speeds, it's safer.
Anonymous
9/12/2022 11:19 AM
the road has high volume and/or high speed traffic and doesn't have
a dedicated bike lane or designated multi-use path.
Anonymous
9/12/2022 01:59 PM
seems safer
Anonymous
9/12/2022 03:19 PM
safer
Anonymous
9/12/2022 03:20 PM
The street isn't safe.
Anonymous
9/12/2022 03:24 PM
I don't want to ride in the street with the cars. I didn't think I was
supposed to be riding in the bike lane.
Anonymous
9/12/2022 03:28 PM
Cars can sometimes be close to the bike path and unaware.
Anonymous
9/12/2022 03:43 PM
Painted bike lanes are not safe. The lanes need to be elevated like in
Copenhagen to be safe
Anonymous
9/12/2022 03:57 PM
It is safer! Scooters should not be on the roads
Anonymous
9/12/2022 05:44 PM
It seems to be the safest place to ride
Anonymous
9/12/2022 06:01 PM
No bike lane, wasn’t sure of rules
Q6 I ride on the sidewalk because:
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 6 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 56 of 236
Anonymous
9/12/2022 06:03 PM
I don't feel comfortable riding one on the street.
Anonymous
9/12/2022 06:15 PM
Sometimes a bike lane is not available.
Anonymous
9/12/2022 08:33 PM
There is no bike lane along the route
Anonymous
9/12/2022 09:09 PM
Boulder streets are crazy
Anonymous
9/12/2022 09:55 PM
To stay out of the street and stay safer
Anonymous
9/12/2022 10:50 PM
It’s safer
Anonymous
9/12/2022 10:52 PM
I get scared of cars speeding past me. I also don’t typically wear a
helmet when commuting
Anonymous
9/12/2022 10:55 PM
It’s fun and easy
Anonymous
9/12/2022 11:02 PM
It's the only safe place to ride them
Anonymous
9/12/2022 11:06 PM
The streets are narrow
Anonymous
9/12/2022 11:07 PM
Sometimes it's the only place off a busy road.
Anonymous
9/13/2022 01:59 AM
there are rocks and stuff in the road
Anonymous
9/13/2022 04:22 AM
To park or short distances
Anonymous
9/13/2022 05:18 AM
There are some areas where your option is to either use the sidewalk
for a block or spend five minutes getting to the other side of the road
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 7 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 57 of 236
to use the bike lane
Anonymous
9/13/2022 05:42 AM
Nowhere else to ride
Anonymous
9/13/2022 06:36 AM
It’s too dangerous to ride in the street with cars.
Anonymous
9/13/2022 06:40 AM
Streets too busy
Anonymous
9/13/2022 06:42 AM
I want to avoid cars
Anonymous
9/13/2022 06:47 AM
Feels safer
Anonymous
9/13/2022 06:48 AM
They are slow and easy to manage if I encounter walkers. Also
boulder sidewalks are usually wide. If bike path is Ava I use that.
Anonymous
9/13/2022 07:32 AM
Road is too dangerous
Anonymous
9/13/2022 07:44 AM
It feels safer than the bike lane on the road
Anonymous
9/13/2022 08:06 AM
It’s safer at times. Texting and driving is everywhere
Anonymous
9/13/2022 08:09 AM
Some roads are too busy to ride on
Anonymous
9/13/2022 08:09 AM
traffic with no bike lane
Anonymous
9/13/2022 08:12 AM
I love e scooters
Anonymous
9/13/2022 08:50 AM
Boulder unprotected bike lanes are terrifying to ride on.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 8 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 58 of 236
Anonymous
9/13/2022 08:59 AM
Motorists are dangerous. Need to ban cars from sections of town that
don’t have good protected bike/multi use paths.
Anonymous
9/13/2022 09:05 AM
That’s where I thought I was supposed to ride them
Anonymous
9/13/2022 09:20 AM
Painted lines don’t stop cars.
Anonymous
9/13/2022 09:22 AM
5000 pound mobile living rooms with drivers more focused on
facebook than the road threaten my existence
Anonymous
9/13/2022 09:23 AM
The bike lanes aren't always in very good shape and you feel the
bumps on the scooter more than on a bike
Anonymous
9/13/2022 09:30 AM
There's no bike lane and I don't feel safe next to cars.
Anonymous
9/13/2022 09:37 AM
Safer
Anonymous
9/13/2022 09:43 AM
Some streets dont have bike lanes and the sidewalk feels safer. Try
to avoid sidewalks with pedestrians.
Anonymous
9/13/2022 09:54 AM
My riding on sidewalks has only been to connect to multi-use paths
and scooter parking areas.
Anonymous
9/13/2022 10:16 AM
I don’t feel safe riding on the street
Anonymous
9/13/2022 11:01 AM
The only time I have ridden eScooters was at the public
demonstration for the proposed program at CU in 2018. I was given a
helmet to wear and was told that the program would be implemented
with proper safety precautions such as this. I consider the program a
major failure because the city never followed through on this.
Anonymous
9/13/2022 12:07 PM
It’s not clear if they are allowed in the bike lane so rather stay safe
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 9 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 59 of 236
Anonymous
9/13/2022 01:04 PM
It’s more safe.
Anonymous
9/13/2022 01:54 PM
It feels safest
Anonymous
9/13/2022 02:10 PM
It’s safe than 28th street
Anonymous
9/13/2022 03:22 PM
I don't feel safe on main streets due to the proximity of passing cars
Anonymous
9/13/2022 03:38 PM
That’s were they are when you pick them up
Anonymous
9/13/2022 03:43 PM
Construction on 30th and Colorado makes the bike lane unavailable.
Also on Frontage Road next to 28th, the bike lane Southbound it
outside of the allowable ride area
Anonymous
9/13/2022 03:43 PM
Safer
Anonymous
9/13/2022 03:52 PM
it feels safe
Anonymous
9/13/2022 03:54 PM
Don’t like riding on the street
Anonymous
9/13/2022 04:16 PM
I don't usually wear a helmet while scootering. The bike lane feels
very unsafe for me. If people are walking on the sidewalk I pull over to
the side for them.
Anonymous
9/13/2022 04:31 PM
It makes no sense to ride down Arapahoe in the bike lane with cars
flying 45mph next to you
Anonymous
9/13/2022 04:43 PM
Cars are more dangerous to scooter riders than bikers
Anonymous
9/13/2022 06:02 PM
No bike path or multi-use path between scooter pickup and a portion
of the trip. Feel unsafe riding them on shoulder/street.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 10 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 60 of 236
Anonymous
9/13/2022 06:35 PM
There was no bike lane when I used the e scooter
Anonymous
9/13/2022 06:39 PM
I don’t want to ride on the street
Anonymous
9/13/2022 06:53 PM
Safety
Anonymous
9/13/2022 07:15 PM
Cars are scary
Anonymous
9/13/2022 07:38 PM
I feel safer
Anonymous
9/13/2022 09:01 PM
It’s safer. The scooter isn’t fast enough to keep up in the bike lane
Anonymous
9/14/2022 01:01 AM
Safer than road with no protected lanes
Anonymous
9/14/2022 06:11 AM
It feels safer than a bike lane
Anonymous
9/14/2022 06:45 AM
lack of bike lane on colorado
Anonymous
9/14/2022 06:53 AM
The streets are extremely dangerous
Anonymous
9/14/2022 07:02 AM
It seems safer than the street
Anonymous
9/14/2022 07:40 AM
Bike lane are not always clear
Anonymous
9/14/2022 08:38 AM
I am concerned about distracted drivers while riding on small,
unprotected bike lanes.
Anonymous Riding on the sidewalk is convenient.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 11 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 61 of 236
9/14/2022 08:39 AM
Anonymous
9/14/2022 08:46 AM
It's safer
Anonymous
9/14/2022 09:00 AM
I don't feel safe riding on some roads
Anonymous
9/14/2022 09:19 AM
safety
Anonymous
9/14/2022 09:33 AM
Scooters don’t feel safe enough to ride in the street or bike land
Anonymous
9/14/2022 09:49 AM
Feels safer than on the road or bick path
Anonymous
9/14/2022 10:23 AM
I rode the scooter home from the post office on Valemont. Traffic
moves pretty quickly on Valemont and I didn't have a helmet with me.
I was not comfortable riding with traffic without a helmet.
Anonymous
9/14/2022 10:54 AM
it's safer for me and I don't go fast enough to cause damage to
pedestrians
Anonymous
9/14/2022 11:28 AM
28th St is dangerous and I don't want to get hit by a drunk driver at
2AM
Anonymous
9/14/2022 11:41 AM
Cara are dangerous even when bike lanes exist. A bike lane is only
as safe as the people driving on the road make them.
Anonymous
9/14/2022 11:53 AM
Appropriate infrastructure (bike lane, path, etc. ) wasn't available to
get where I needed.
Anonymous
9/14/2022 11:55 AM
Bike lanes are closed, obstructed, or unavailable sometimes.
Anonymous
9/14/2022 12:54 PM
it's convenient
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 12 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 62 of 236
Anonymous
9/14/2022 12:59 PM
It was the only option
Anonymous
9/14/2022 01:01 PM
I don't want to get in the way of bikers or force them to go into traffic
to get around me.
Anonymous
9/14/2022 01:52 PM
When there are not many people, it is safer than riding in bike lanes I.
The street
Anonymous
9/14/2022 02:00 PM
Drivers in Boulder scare the shit out of me
Anonymous
9/14/2022 03:50 PM
Its empty and safe
Anonymous
9/14/2022 03:53 PM
Easy way to get around. Better than driving
Anonymous
9/14/2022 04:42 PM
Safer than roads
Anonymous
9/14/2022 05:18 PM
It’s safer
Anonymous
9/14/2022 05:25 PM
It's sometimes safer than the bike lane.
Anonymous
9/14/2022 07:47 PM
Feels safer and no one there
Anonymous
9/14/2022 08:37 PM
Sometimes there is no bike lane or there is snow in the bike lane. :(
Anonymous
9/14/2022 08:40 PM
Scooters seems to belong on sidewalks and I typically don’t have a
helmet when scootering to protect from cars or bumpy roads
Anonymous
9/14/2022 08:46 PM
It feels safer than riding on the street.
Anonymous There's no other safe alternative
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 13 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 63 of 236
9/14/2022 09:32 PM
Anonymous
9/16/2022 09:05 AM
Sometimes a car is behind me, when no pedestrians are on
sidewalks I scoot up there to let the car pass
Anonymous
9/17/2022 05:40 PM
I don’t trust drivers
Anonymous
9/17/2022 07:33 PM
That's where the group went
Anonymous
9/17/2022 08:58 PM
Riding on the street doesn’t feel safe.
Anonymous
9/18/2022 08:57 AM
other avenue are not available, and quicker routd
Anonymous
9/18/2022 10:52 AM
I ride on the sidewalk if I can't get to the bike path on the opposite
side of the street. Or I need be on that side of the street to get to my
destination. Sometimes I will go on the sidewalk if there is an
obstruction
Anonymous
9/20/2022 11:07 AM
Im scared of getting hit by a car
Anonymous
9/22/2022 04:17 PM
I don’t want to ride in the road
Anonymous
9/22/2022 04:19 PM
Safety
Anonymous
9/22/2022 04:19 PM
safest option
Anonymous
9/22/2022 04:23 PM
i don’t want to get hit by a car
Anonymous
9/22/2022 05:01 PM
It’s out of the way of traffic, safer, safety.
Anonymous Sometimes the road is narrow and the cars don’t leave much space
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 14 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 64 of 236
9/22/2022 05:50 PM for a scooter.
Anonymous
9/22/2022 08:24 PM
Cars go too fast and I ride very wobbly
Anonymous
9/22/2022 10:12 PM
The road is scary.
Anonymous
9/22/2022 11:27 PM
it feels safer
Anonymous
9/23/2022 09:21 AM
It feels safer than the bike lane
Anonymous
9/23/2022 09:38 AM
road work no bike lane
Anonymous
9/23/2022 01:50 PM
There was no bike lane and it was in Puerto Rico
Anonymous
9/23/2022 02:03 PM
It’s safer and not in the way of cars
Anonymous
9/23/2022 03:39 PM
easiest
Anonymous
9/23/2022 04:24 PM
It’s easiest
Anonymous
9/24/2022 02:27 PM
There was no bike lane and it was a big scary street
Anonymous
9/26/2022 08:06 AM
Sometimes the bike lanes don’t feel safe or are non existent, and
sidewalks in east Boulder rarely have foot traffic since the
neighborhoods aren’t walkable.
Anonymous
9/27/2022 02:15 PM
it is safer than ridding in the road or in a bike lane (that is not
protected at all)
Anonymous The bike lanes are not protected
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 15 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 65 of 236
9/27/2022 02:19 PM
Anonymous
9/27/2022 10:37 PM
Streets are too dangerous.
Anonymous
9/29/2022 02:10 PM
I feel unsafe in the bike lanes
Anonymous
9/29/2022 09:09 PM
Because the road was very busy
Anonymous
9/30/2022 07:03 AM
Sometimes there is no bike path or safe way to ride in the street.
Anonymous
9/30/2022 07:09 AM
There is no bike lane
Anonymous
9/30/2022 08:46 AM
I ride on the sidewalk when there is no bike lane
Anonymous
9/30/2022 09:25 AM
It's safer
Optional question (137 response(s), 887 skipped)
Question type: Essay Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 16 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 66 of 236
Q7 Why did you try e-scooters for the first time, either in Boulder or another city? Select all
that apply.
To save money on transportation To get around more easily, faster It's good for the environment
It looked like fun / curious to try it out Other (please specify)
Question options
25
50
75
100
125
150
175
200
225
250
275
87
241
131
236
11
Optional question (343 response(s), 681 skipped)
Question type: Checkbox Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 17 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 67 of 236
Q8 The city has heard some negative feedback about e-scooters. On a scale of 1 to 4, with 1
being no problem at all and 4 being a serious problem, please rate each of the following:
4
3
2
1
Question options
1000250 500 750 1250
People e-scooting on
the sidewalk are a
safet...
Parked e-scooters on
sidewalk and multi-use
p...
People on e-scooters
ride dangerously and
are...
E-scooters are
sometimes abandoned
or discard...
217
239
272
216
240
165
240
176
202
158
188
169
337
430
295
428
Optional question (997 response(s), 27 skipped)
Question type: Likert Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 18 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 68 of 236
Q8 The city has heard some negative feedback about e-scooters. On a scale of 1
to 4, with 1 being no problem at all and 4 being a serious problem, please rate each of
the following:
People e-scooting on the sidewalk are a safety risk to people walking
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 19 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 69 of 236
1 : 217
2 : 240
3 : 202
4 : 337
50 100 150 200 250 300 350 400
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 20 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 70 of 236
1 : 239
2 : 165
3 : 158
4 : 430
50 100 150 200 250 300 350 400 450 500
Parked e-scooters on sidewalk and multi-use paths block the path of travel for
pedestrians
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 21 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 71 of 236
1 : 272
2 : 240
3 : 188
4 : 295
25 50 75 100 125 150 175 200 225 250 275 300 325
People on e-scooters ride dangerously and are going to hurt someone or themselves
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 22 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 72 of 236
Q9 Other problems? Please describe:
1 : 216
2 : 176
3 : 169
4 : 428
50 100 150 200 250 300 350 400 450
E-scooters are sometimes abandoned or discarded in ditches or waterways
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 23 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 73 of 236
Anonymous
9/12/2022 09:10 AM
Your question above is about ranking them form least to most
problematic but is worded such that you can choose the scale for
each one. You should rethink the wording if it isn't too late.
Anonymous
9/12/2022 10:25 AM
Wish we could go west of 28th street!
Anonymous
9/12/2022 11:08 AM
I see many of them parked in the middle of the sidewalk or in ditches.
Anonymous
9/12/2022 11:10 AM
Parked/abandoned scooters are a serious impediment to sidewalk
use
Anonymous
9/12/2022 11:10 AM
They are left all over the place and I've come close to crashing my
bike several times from e-scooters being left on multi-use paths,
specifically many places near Valmont Park.
Anonymous
9/12/2022 11:33 AM
They are commonly parked on wheelchair accessible ramps. Any city
that adopts this transportation modality ends up in having the
scooters littered everywhere. There is no way, I have seen, to fix this
problem. I don't see this addressing any "equity" transportation issue.
It's entertainment for college students and people that don't care
about anyone else but themselves.
Anonymous
9/12/2022 11:39 AM
E scooters blocking sidewalks and driveways. E scooters are too
expensive
Anonymous
9/12/2022 11:45 AM
The survey did not have options 2 and 4 for questions 2 & 3
Anonymous
9/12/2022 11:46 AM
My main concern is that E-scooters are often left in the middle of
sidewalks where they are obstructions for people with disabilities who
may not be able to physically move the scooter out of the way.
Anonymous
9/12/2022 11:51 AM
I would rank all the problems above as a 1.
Anonymous
9/12/2022 11:53 AM
They are left everywhere and with graffiti tags on them, along with
them being a safety risk for people on sidewalks and roads.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 24 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 74 of 236
Anonymous
9/12/2022 11:59 AM
I would rate both "Parked e-scooters on sidewalk and multi-use paths
block the path of travel for pedestrians" and "E-scooters are
sometimes abandoned or discarded in ditches or waterways" equally
as a serious problem if I could.
Anonymous
9/12/2022 12:05 PM
They look like discarded trash when left in people's yards or along the
sidewalks. Residence shouldn't have to move these from their
property to keep them clear. Scooters left in path of sidewalks block
disabled people who have neither the ability or resources to move
them. If there was a docking station, similar to the B-bikes, they
would stay organized, charged, and clear of the sidewalks. It also
does not promote safety, to ride with a helmet, know what you are
doing, read the manuals...
Anonymous
9/12/2022 12:12 PM
This questionnaire is broken. Just like the scooter program.
Anonymous
9/12/2022 01:00 PM
They are bright green and scattered everywhere throughout the city.
It looks like abandoned property and is an eye sore. Private
businesses should not profit from people leaving these scooters all
over the city.
Anonymous
9/12/2022 01:41 PM
Most scooter riders ride erratically on multi use paths and sidewalks.
They prefer to use the middle of the sidewalk instead of using the
right of way. Although it is great to get around, there is a problem with
how they're used and being left in the middle of the sidewalk or being
used on a bike lane.
Anonymous
9/12/2022 01:48 PM
I usually saw them left lying on the ground. My first time seeing them
was a huge pile haphazardly left on a multi-use path on Baseline
near the Foothills overpass.
Anonymous
9/12/2022 01:59 PM
They are an eyesore, discarded all over the place wih little regard.
there are no accepted rules or regulations. Dangerous to pedestrians,
bikers, animals.
Anonymous
9/12/2022 02:39 PM
E-sooters (as well as e-bikes) should not use sidewalks designed for
pedestrians and manual bikes. THey go too fat, and most riders are
not informed on safety . Why are helmeets not reauired for e-
scooters?
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 25 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 75 of 236
Anonymous
9/12/2022 02:40 PM
The scooters are being riden on City sidewalks Downtown and at
29th Street Mall. I frequently see young people riding them with 2
(sometimes 3) people on board. They are very dangerous, and there
is no enforcement of the rules by BPD.
Anonymous
9/12/2022 02:45 PM
They are everywhere, walking on sidewalk impossible!
Anonymous
9/12/2022 02:48 PM
When they are returned after being charged, to a sidewalk or
wherever they just look trashy. They get left all over by the users and
strewn about and then really look trashy.
Anonymous
9/12/2022 02:48 PM
I have almost been hit numerous times
Anonymous
9/12/2022 02:53 PM
Scattered all over east of 28th especially near baseline and 30th
Anonymous
9/12/2022 03:08 PM
E scooters are parked in places blocking other people from using the
sidewalks safely
Anonymous
9/12/2022 03:12 PM
Cars are more dangerous as is the current design of bike
infrastructure on city streets for people walking, biking, and rolling.
Anonymous
9/12/2022 03:16 PM
People are riding them without a helmet for one thing. Heres from the
Lime Website FAQ in case the city has never looked there: "Do I
need to wear a helmet? We always recommend that you wear a
helmet when riding Lime vehicles. In some cities, it is mandatory." Its
irresponsible of the city to ignore this aspect. The program
accomplishes zero in reducing carbon emissions yet gives the illusion
that something is being done. I imagine that the city does get some
revenue which is why the city clings to this program.
Anonymous
9/12/2022 03:19 PM
They constantly violate the Americans with Disabilities Act making is
sometimes impossible for people in wheelchairs to use the sidewalk
Anonymous
9/12/2022 03:28 PM
Cars seem to be the main concern, although the e scooter rider also
has to be aware.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 26 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 76 of 236
Anonymous
9/12/2022 03:28 PM
Dangerous for us older people with erratic drivers showing no respect
!
Anonymous
9/12/2022 03:35 PM
Bikeways have enough refuse and junk that i find Lime only
exagerates.
Anonymous
9/12/2022 03:50 PM
Related to above, but I have seen many instances where e-scooters
are left in positions/locations which would limit the ability of someone
in a wheelchair to navigate a sidewalk/ramp. To me this is a major
accessibility issue.
Anonymous
9/12/2022 03:57 PM
Generally they are great. However, there is concern in my
neighborhood as our sidewalks are narrow and parked e scooters
sometimes block the sidewalk for handicap use and general use. A
neighbor told me that their wheelchair-bound relative struggles with
navigating sidewalks where there are parked or toppled over
scooters.
Anonymous
9/12/2022 03:59 PM
They are left everywhere. I have a friend who is blind and she
basically cannot get around independently anymore because they are
left lying in sidewalks everywhere.
Anonymous
9/12/2022 04:09 PM
Left all over the place. Eyesore. B-Cycle racks keep it all clean, but
the scooters look abandoned.
Anonymous
9/12/2022 04:20 PM
I haven't heard any reporting on whether e-scooter availability has
helped solve for the "last mile" of transportation. It seems like all it has
done has brought a bunch of bright green ugly to the city. Scooting
while impaired is a thing - I've heard people talk about using it as a
solution instead of a designated driver or an Uber. The rise of
scooters at the same time as the rise of high schoolers all getting
eBikes that are effectively mopeds has created a precarious driving
environment.
Anonymous
9/12/2022 04:29 PM
they are left on sidewalk mid-block in our neighborhood - too many
are left abandoned ?
Anonymous
9/12/2022 04:32 PM
Fire hazard, eyesore
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 27 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 77 of 236
Anonymous
9/12/2022 04:34 PM
I see them discarded all over the place, in the street, on private
property. When in the street they are a real hazard to traffic. In
general I find them to be a visual traffic distraction hazard and trashy
look. At first I thought the idea interesting but I have come to hate
seeing them!
Anonymous
9/12/2022 04:45 PM
In my experience, scooter riders are reckless. It is only a matter of
time before a scooter seriously injures a pedestrian.
Anonymous
9/12/2022 04:50 PM
these are electric motorized vehicles and should NEVER be allowed
on side walks. This is a huge risk to pedestrians and the people
riding them down the sidewalks have no insurance or proper skill
level to ride a scooter around people walking on the side walks.
Anonymous
9/12/2022 05:16 PM
The 30th Colorado corridor is just a nightmare. The only sidewalk
north of Colorado is VERY narrow and already holds bike and
significant pedestrian traffic. Escooters are just menacing in this area.
Super dangerous. I envision the rider tagging the wall then falling
literally head first under a tire.
Anonymous
9/12/2022 05:27 PM
Waste of money
Anonymous
9/12/2022 05:45 PM
The worst problem is that people just abandon them.
Anonymous
9/12/2022 06:01 PM
None
Anonymous
9/12/2022 06:15 PM
I wish the scooters were available all over town.
Anonymous
9/12/2022 06:18 PM
I have seen young kids with multiple people on one scooter no head
protection in traffic. Seriously? I’ve also been run off the sidewalk by
three scooters. I am 64 years old. Hard to leap off the sidewalk. Are
there no rules?
Anonymous
9/12/2022 06:31 PM
I've seen people on scooters along 30th street run red lights and stop
signs. I've also seen them weave in and out of the street and
sidewalk to avoid slowing down.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 28 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 78 of 236
Anonymous
9/12/2022 06:45 PM
They quit working at city limits! Why?
Anonymous
9/12/2022 06:55 PM
Close call while walking on sidewalk
Anonymous
9/12/2022 07:09 PM
Scooters are left for days blocking sidewalks and presenting hazards
especially for people with mobility issues who cannot navigate around
them easily. One was left in an emergency lane.
Anonymous
9/12/2022 07:13 PM
None, they are great
Anonymous
9/12/2022 07:15 PM
As a pedestrian, I do not want to have to share the sidewalk with a
powered transporters.
Anonymous
9/12/2022 07:36 PM
Ugly things that mostly get left lying around in the way, when they
aren't being used at excessive speeds on sidewalks.
Anonymous
9/12/2022 07:53 PM
Very dangerous. Saw horrific accident of Foothills.
Anonymous
9/12/2022 08:01 PM
Make a trashy mess of our city. Abandoned everywhere, clutter
sidewalks so that anyone with mobility issues cannot negotiate
Anonymous
9/12/2022 08:14 PM
People riding without a helmet. People riding very fast near people on
multiuser paths
Anonymous
9/12/2022 08:33 PM
The pilot boundary was unclear and riding along the boundary
caused the scooter to work sporadically
Anonymous
9/12/2022 08:39 PM
What the heck is going to happen in winter, how are we meant to
shovel the sidewalk with scooters dumped on them.
Anonymous
9/12/2022 08:48 PM
The scooters are a big problem for the disabled who use electric
wheel chairs, walkers and canes. I live in a be Senior Community on
the hill we are surrounded by students at CU who don't seem to
notice , that a few older residents of the neighborhood are using
equipment for the disabled to get around. They think nothing of
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 29 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 79 of 236
parking them across sidewalks blocking it so a disabled person only
choice is to enter the street at a drive way (which is very dangerous)
or turning around if there's room and waiting till someone uses it
again and removes it.
Anonymous
9/12/2022 08:51 PM
No designated parking place, just left anywhere including on the
middle of the road or sidewalk. Horrible mobility issue for those who
can’t just walk around them or move them.
Anonymous
9/12/2022 09:04 PM
Zero
Anonymous
9/12/2022 09:05 PM
I live in a condo community off Manhattan and EScooters are often
left abandoned for days after they have been ridden. They need a
centralized parking area when not in use, like the B-Bicycle parking
area
Anonymous
9/12/2022 09:07 PM
It is like refuse the way they are left anywhere.
Anonymous
9/12/2022 09:09 PM
Scooters on sidewalks have ADA implications. Sidewalks need to be
clear for walkers, wheelchairs, crutches, and other mobility issues.
Anonymous
9/12/2022 09:12 PM
Personal e-scooters are not expensive anymore. People can and will
just have their own. (We’re gonna need rules for those) The lime
ones are an ugly annoyance that mostly tourists are using. Dumb. I
think we should not expand stuff for tourists. They’re getting g to be a
bit much in the summer.
Anonymous
9/12/2022 09:18 PM
The fact that SUV’s drive around the City to collect the scooters
means there is no climate benefit from people using e scooters. This
on top of the safety issues e scooters cause for pedestrians, bikers,
and cars, there is no good reason to have them around.
Anonymous
9/12/2022 09:37 PM
They seem to always be abandoned on sidewalks laying down or
upright blocking and being a tripping hazard and looking like mess
and junk - IDK where a good place for them to be is, nor do I know
how you would get riders to put them there - what a mess - but its
super lame they end up cluttering the pedestrian walk spaces and
making boulder look like a chaotic junk yard. - maybe we need self
driving scooters which can take themselves to nearest depot when
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 30 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 80 of 236
rider finished with them.
Anonymous
9/12/2022 09:55 PM
Scooters stop working at city limits; would be nice if they could take
people north of Jay or to Gunbarrel or niwot for ex.
Anonymous
9/12/2022 10:09 PM
They are a blight on the city
Anonymous
9/12/2022 10:52 PM
I find it hard to use to get to class because most places near campus
are in the no ride zone.
Anonymous
9/12/2022 10:56 PM
Extremely dangerous!
Anonymous
9/12/2022 10:58 PM
Electronic Scooters in the town seem to not consider the impact they
have on the disabled community.
Anonymous
9/12/2022 11:00 PM
I feel that many of the issues that are frequently encountered with the
scooters could be fixed with more frequent parking spaces for them.
Anonymous
9/12/2022 11:02 PM
The main problem with e-scooters is people leaving them wherever
they please. Often they block the entire sidewalk, which for an able-
bodied person like myself isn't a big issue, but for my friends who use
wheelchairs or other mobility aids, this literally makes it impossible for
them to get around safely. I've seen e-scooters blocking sidewalks,
sidewalk ramps (entrances from a crosswalk), blocking driveways,
etc. They're a danger to disabled people and need to be more strictly
regulated.
Anonymous
9/12/2022 11:06 PM
I dislike having the curfew for the E-Scooters. I have a late Job, and I
can’t get home sometimes because of the scooters being shut off
Anonymous
9/12/2022 11:17 PM
Not enough scooters around the city. The designated areas make it
difficult to use scooters because you have to leave them in the areas
as well.
Anonymous
9/12/2022 11:19 PM
They show up abandoned in people’s yards. Takes weeks to get
them picked up.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 31 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 81 of 236
Anonymous
9/12/2022 11:25 PM
There’s not enough, literally have never seen one on the Hill or Pearl
Street where they could bring profit
Anonymous
9/12/2022 11:31 PM
I think they can be easily stolen compared to B cycles which are
harder to take since they are locked in stations.
Anonymous
9/13/2022 12:24 AM
People with sight and mobility challenges are negatively impacted by
e-scooters that are left in the middle of sidewalks.
Anonymous
9/13/2022 03:14 AM
I’ve seen minors (under the age of 18) use them.
Anonymous
9/13/2022 03:52 AM
People are doubling up to ride the scooters, and I see them weave
dangerously in and out of traffic lanes and onto sidewalks without
slowing down for cars or pedestrians. They believe they have the
right of way over everyone else.
Anonymous
9/13/2022 04:49 AM
Disregard for others
Anonymous
9/13/2022 04:57 AM
I know two people personally with traumatic brain injuries as a result
of e-scooter incidents. They don't know each other and I met them by
chance. One had to learn to walk and talk again and stayed at Craig
Hospital for 9 months. Another has had 3 surgeries on her face. Both
went over the front of the handle bars when trying to stop too fast. I
haven't ever seen someone wear a helmet riding an e-scooter.
Anonymous
9/13/2022 05:42 AM
Cars hitting people om e scootes
Anonymous
9/13/2022 05:45 AM
The scooters make it much more difficult for people with disabilities
such as wheelchair bound to maneuver on sidewalks because it’s
usually drunk people riding them and they just leave them anywhere.
Scooters and college kids is dangerous.
Anonymous
9/13/2022 05:45 AM
Most of the time the individual riding is overly aggressive towards
pedestrians in sidewalks, abandones the e scooter in random places (
by the creek, sidewalk, private property…)
Anonymous my only experience with the scooters is seeing abandoned around
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 32 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 82 of 236
9/13/2022 05:47 AM town
Anonymous
9/13/2022 06:08 AM
Turns boulder into Disneyland
Anonymous
9/13/2022 06:10 AM
These scooters are not only dangerous (the only time I rode it to work
I fell off and scraped my leg bad) but I have seen videos of my peers
at the university inappropriately behaving with scooters (as
mentioned above- throwing a scooter in the creek).
Anonymous
9/13/2022 06:12 AM
I saw a guy using one to cruise by EB rec center, case the bikes,
dump the scooter and ride off with a stollen bike. The scooters make
it very easy for bike thieves to survey an area and pick a target and
then just ride away. And I can't count the number of times I've almost
been hot from behind on sidewalks and multiuse paths.
Anonymous
9/13/2022 06:22 AM
abandoned e-scooters need to be picked up and returned more
quickly. They are left all over the place, sometimes fallen over, and
have become an eyesore and tripping hazard
Anonymous
9/13/2022 06:27 AM
I also just find them to be a major eye sore. They are just scattered
all over every sidewalk around my neighborhood in Gunbarrel.
Anonymous
9/13/2022 06:36 AM
They are scattered in residential lawns and abandoned in places like
children dumping old toys.
Anonymous
9/13/2022 06:40 AM
Lack of helmets,excessive speed,lack of courtesy to other users,bike
trails are overcrowded with multiple users
Anonymous
9/13/2022 06:41 AM
The scooters are too fast for the side walk. Many scooter users so not
yields to walkers or slow to cross streets. They travel "against traffic"
meaning they should be on the other side of the street for the
direction they are going.
Anonymous
9/13/2022 06:42 AM
They are so hard to see when you are driving - pedestrians and bikers
are enough
Anonymous
9/13/2022 06:44 AM
I often see escooters left on sidewalks and bike paths, causing a risk
of injury to others who may not see them in time to prevent a collision
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 33 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 83 of 236
.
Anonymous
9/13/2022 06:48 AM
In general they’re okay but having them restricted to east of 30th
makes it a “why bother?” Type situation
Anonymous
9/13/2022 06:58 AM
E scooters are problematic because there are no designated spaces
for them to be held. Unlike a city bike or other public transport, they
can be discarded anywhere. Not only is it unsightly, it clutters
walkways/trails/etc for safe travel.
Anonymous
9/13/2022 07:11 AM
I know of way too many people personally who have gotten seriously
injured or almost died while riding one of these.
Anonymous
9/13/2022 07:14 AM
I'm quite deaf and it is hard to hear folks on scooters coming up
behind me if they are on sidewalks. I'm not sure that there is a good
solution for that. I continue to be concerned about those who slap the
flashing light crossings on Canyon or Folsom and then barge right
into the street without waiting to make sure traffic has stopped. Cars
can't stop on a dime, especially in wet weather. Also, a scooter goes
much faster than a pedestrian, and I've seen that surprise some
drivers on Canyon.
Anonymous
9/13/2022 07:18 AM
My only issue is they are limited to were they can be ridden id like to
ride downtown but they stop at 28th st.
Anonymous
9/13/2022 07:23 AM
E-scooters are a danger to the rider and to pedestrians/cars
Anonymous
9/13/2022 07:27 AM
e scooters block multi use paths for bicyclists, wheel chairs, people
pushing their children in strollers. They are ugly and for some reason
allowed to be discarded on any sidewalk or roadway. The city would
not allow other abandoned vehicles to be dumped blocking a sidewalk
where ever the user wants to leave it. It has also been extremely
unfair to the citizens of City of Boulder living east of 30th St. to have
to encounter these scooters dumped in there neighbors hoods while
the city doesn't impose this hazard to the citizens living west of 30 th
st.
Anonymous
9/13/2022 07:35 AM
They are urban litter. People drive dangerously, and it also takes up
bike slots in apartment areas, please get rid of them.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 34 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 84 of 236
Anonymous
9/13/2022 07:40 AM
E-bikes with official racks would be a safer and more practical
solution than scooters.
Anonymous
9/13/2022 07:41 AM
People using them on the road are also dangerous to bikers and
themselves.
Anonymous
9/13/2022 07:42 AM
Seriously? Do we think the automobile arrived in America and
everything was perfect on Day 1? Is the program perfect? No, but
how about we add some more protected bike lanes so people feel
safe on the street. Add some designated parking spaces on the street
so I don’t have to leave it parked on the sidewalk. Make the company
share data with the city so we know where infrastructure is needed.
Anonymous
9/13/2022 08:02 AM
Left in middle of multiuse paths, can be a hazard
Anonymous
9/13/2022 08:04 AM
They are an eye sore
Anonymous
9/13/2022 08:09 AM
They are essentially litter. Left wherever people discard them. And
the Lime business is allowed to operate on public property, store their
goods on public property, and be left as a nuisance, without paying
anything for the privilege.
Anonymous
9/13/2022 08:09 AM
People aren't always great about parking the scooters
Anonymous
9/13/2022 08:12 AM
Riding in the street carelessly. Sometimes 2 people on a scooter
Anonymous
9/13/2022 08:12 AM
They are just littered everywhere.
Anonymous
9/13/2022 08:16 AM
https://sfstandard.com/transportation/sf-mulls-strict-new-rules-to-keep-
scooters-off-sidewalks/?
campaign_id=49&emc=edit_ca_20220913&instance_id=71807&nl=calif
ornia-
today®i_id=36051723&segment_id=106163&te=1&user_id=de7ca4
45f98dd85dddb9fbf15517b6fa
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 35 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 85 of 236
Anonymous
9/13/2022 08:16 AM
I think mostly the issues are the dead areas in the geolocation of
Boulder where the scooters don’t work. Makes the scooter more of a
hassle than a bonus.
Anonymous
9/13/2022 08:18 AM
I think there should just be clear safety laws in place to protect all
parties and pets. Slowing to a very low established max speed when
passing, requiring a verbal warning when approaching from behind
and always passing on inside keeping pedestrians from being in the
middle of 2 passing vehicles.
Anonymous
9/13/2022 08:20 AM
They don’t cover the entire city. Very frustrating that the geo fence
limited what I could accomplish.
Anonymous
9/13/2022 08:21 AM
So many accidents involving scooters!!
Anonymous
9/13/2022 08:28 AM
when I needed one to get to campus there were none. when I did
borrow one to get to class I parked it and came out and it had been
borrowed by someone else, so I had to figure an alternate mode of
transportation
Anonymous
9/13/2022 08:37 AM
Lack of helmets
Anonymous
9/13/2022 08:40 AM
I live in vista village mph. KIDS are riding these scooters half the
night. Very noisy when I’m trying to sleep. Wish they would go away!!!
Anonymous
9/13/2022 08:46 AM
I frequently see children (the youngest looked around 9 or 10 years
old) riding these scooters. Many of these kids aren’t even wearing
helmets. There needs to be better age enforcement for use and
penalties for adults who rent these for their young children.
Anonymous
9/13/2022 08:48 AM
When they’re ditched and piled up, they make the city look gross.
Most of the riders I have seen express no regard for pedestrians or
vehicles. I’ve almost witnessed multiple collisions.
Anonymous
9/13/2022 08:59 AM
They don’t go to the business district. Need to use them downtown
and restrict cars in the area.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 36 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 86 of 236
Anonymous
9/13/2022 09:06 AM
Often going wrong way, in bike path, and crossing road dangerously -
especially at night. And it is annoying when they’re discarded in
random spots.
Anonymous
9/13/2022 09:07 AM
e-scooters don’t offer helmets for riders and most riders aren’t
wearing one
Anonymous
9/13/2022 09:15 AM
Running thru red lights on e scooter is upsetting and so dangerous.
Anonymous
9/13/2022 09:19 AM
They way people just plop them around decreases visual appeal in
locations, but that's probably unavoidable.
Anonymous
9/13/2022 09:20 AM
I ride them quite often. Not a single problem, but I would like them
available after 11 pm again! And nothing past 28th?! Please expand
their range.
Anonymous
9/13/2022 09:23 AM
The biggest problem is that I can't go west of 28th, which limits the
scooters' usefulness in a pretty serious way.
Anonymous
9/13/2022 09:23 AM
they are scattered everywhere. Look at the Colorado Springs model.
You can only return a scooter to designated areas.
Anonymous
9/13/2022 09:27 AM
I think cars are the problem not scooters. People need accessible and
convenient ways to get around.
Anonymous
9/13/2022 09:31 AM
Abandoned scooters are left in the middle of sidewalks in residential
neighborhoods. Blocking paths and are a nuisance.
Anonymous
9/13/2022 09:32 AM
Some of the scooters are abandoned after use as if they were trash.
They are not lined up as depicted above. They are left on sidewalks,
lawns, parking lots, and driveways.
Anonymous
9/13/2022 09:51 AM
Allowing e-scooters on paths, like dirt path west of 63rd street to
Spine is extremely dangerous to pedestrians, children in strollers, on-
leash dogs, etc. The people on the scooter are not able to react to
others on the path in a timely fashion. Serious accidents will
eventually happen. I have almost been hit and literally run-off the path
into the bushes. My dogs have almost been hit. Riders cannot or do
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 87 of 236
not yield or acknowledge their responsibility.
Anonymous
9/13/2022 10:14 AM
Weird that the options are "safety risk to people walking" and "block
the path for pedestrians." I find that poorly parked e-scooters are
more in my way when I'm riding a bike. I've seen cyclists have near-
misses because one of them is going around an e-scooter on a
narrow path.
Anonymous
9/13/2022 10:23 AM
Spending money on these hazards is insulting when there are so
many more significant transportation issues to address! Students get
free bus passes and ride bikes. It wouldn’t hurt anyone to walk more.
Scooters are also even more dangerous in rain, snow, ice situations.
Anonymous
9/13/2022 10:34 AM
If there were a way to get over the potential for spreading lice
providing helmets with these would be invaluable. They go quite fast
for having no protective equipment to go with it… albeit they still
might not wear that helmet and discard it, making it useless. So I
don’t know what to do there. I can’t remember if these scooters have
lights on them for night, but if not they need them both for the visibility
of the scooter users and the drivers on the road to see them better.
Some riders are reckless with the scooters but not much you can do
about that either
Anonymous
9/13/2022 10:49 AM
Do you like people getting head injuries? Because this is how people
get head injuries
Anonymous
9/13/2022 10:52 AM
Teens riding with 3 passengers and no helmets very recklessly.
Should be ticketed.
Anonymous
9/13/2022 10:58 AM
I've seen e-scooters hit sidewalk cracks that then cause their riders to
lurch forward and fall, hitting the concrete with their shoulders, heads
and hips. The small tires on the e-scooters do not handle bumps and
curbs and are quite dangerous.
Anonymous
9/13/2022 10:59 AM
They seem to be unregulated and unsafe. Last night I passed one on
30th street. I could barely see the person, who had no helmet and I
am concerned for the safety of the scooter riders and liability of
drivers who could make a mistake.
Anonymous I do not consider the program a success because the city postponed
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 38 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 88 of 236
9/13/2022 11:01 AM it’s decision until we were almost out of the first wave of covid. During
covid everybody purchased ebikes rendering the escooter program
superfluous. The city was out of touch with reality to even approve
the program. That the city now has an ebike rental program makes
the escooter program even more useless. . The City should never
have gotten into the program because I read an expose that it’s a
Chinese marketing scheme to dump excess scooters on the
American market and especially politically incorrect since China is
now threatening to invade Taiwan. Several times, I did research into
purchasing my own Razor escooter and discovered they were so
undependable and short lived that buying one wasn’t an
environmentally sustainable solution. It was publicly stated in the
beginning there would be no scooters allowed east of 30th St. that
Why was Lime allowed to expand it’s territory to 55th St without any
public input? I estimate the use at 55th and Valmont as only 20%. Get
rid of the program!
Anonymous
9/13/2022 11:05 AM
The extremely short lifespan of these e-scooters is a serious issue.
The fact that at most you get a few months out of them before they
become landfill is reason alone for Boulder to not participate in these
programs.
Anonymous
9/13/2022 11:17 AM
They are left in all sorts of locations, littering the paths and areas.
They frequently get blown over into the paths….and are a hazard.
Anonymous
9/13/2022 11:41 AM
They're a disorganized eye-sore cluttering up an otherwise pretty city.
I think the b-cycle model is better where they're almost always neatly
organized at specific locations, not just strewn about the city where-
ever people leave them, often looking like trash on the side of the
road.
Anonymous
9/13/2022 11:52 AM
The scooters are not picked up every night as promised. Why they
were introduced during COVID is beyond me.
Anonymous
9/13/2022 12:18 PM
E-scooters abandoned on sidewalks in Gunbarrel area.
Anonymous
9/13/2022 12:40 PM
They are frequently being left in inappropriate locations, blocking
pedestrian paths and accessible routes. They should only be allowed
to park in designated locations.
Anonymous Not cheap enough, Transit Pass should grant free access to scooters.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 39 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 89 of 236
9/13/2022 12:50 PM
Anonymous
9/13/2022 12:57 PM
These things are trash that make our city look haphazard at best, &
more dangerous at worst. The few people who do ride them do so
without helmets on the main roads, with little to no consideration for
their safety or the safety of others. Most of the time they're just laying
around on the sidewalks looking like trash though. This is BOULDER,
CO! Incentivize people to ride their bikes - do the right thing & get rid
of these scooters.
Anonymous
9/13/2022 01:01 PM
Question 2 should not be a single option. A person could have ridden
a scooter and seen them ridden on the sidewalk and the street. They
are not exclusive options.
Anonymous
9/13/2022 01:04 PM
I’m tired of getting hurt!
Anonymous
9/13/2022 01:09 PM
I see scooters parked on sidewalks and even at entrances to
crosswalks all the time. For disabled people this could be a real
problem.
Anonymous
9/13/2022 01:48 PM
If I get hit by an e-scooter as a pedestrian, who pays the hospital bills.
I have had many close calls with bikes because I walk everywhere.
Bikes will be on the sidewalk even when there is a bike path.
Anonymous
9/13/2022 01:50 PM
I've seen an e-scooter left in a disabled parking spot.
Anonymous
9/13/2022 02:01 PM
Seems that they get discarded anywhere all over town and are overall
a nuisance. People operating them seem impulsive, reckless, and
aggressive around others on the scooters. They are visual pollution
as well and I find them all over the bike paths abandoned in the
middle of the paths creating a hazard, esp. at night. I have seen them
tossed in the various creeks as well.
Anonymous
9/13/2022 02:04 PM
City should prioritize biking and bike safety and infrastructure over e
scooters
Anonymous
9/13/2022 02:06 PM
I've seen these in other cities and they are just broken and
abandoned all over the city.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 40 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 90 of 236
Anonymous
9/13/2022 02:07 PM
these scooters are a complete hazard to anyone with mobility issues.
you can't get around them, they clutter the sidewalks, and people
leave them all over.
Anonymous
9/13/2022 02:10 PM
I haven’t experienced any of those problems
Anonymous
9/13/2022 02:12 PM
It's challenging having so many users now at different speeds -
walkers, cyclists, e-scooters, e-bikes. It would be better if more users
signalled when they were passing. Or we could better separate
speeds
Anonymous
9/13/2022 02:29 PM
Unsightly and abandoned on the bike paths, blocking traffic
Anonymous
9/13/2022 02:40 PM
I have received multiple bruises from idiots on e-scooters striking my
arms with their handles as they blast past me from behind without any
warning on sidewalks - I'm nearing 70, walk and bus everywhere.
People on bicycles do the same thing - no bells anymore; no
warnings of "on your left/right." At times, some sidewalk corners are
totally blocked by abandoned e-scooters; and they are thrown down
into bushes, onto flowers, and across sidewalks. E-bikes are
particularly frightening these days - there is one young lady who rides
down Broadway with two people behind her - and occasionally one on
the handlebars - and she acts like she is driving directly at you. I have
had to step into Broadway (near Dellwood) multiple times to avoid
being struck by her. She and her friends laugh uproariously and ride
on...
Spike
9/13/2022 02:47 PM
A rider of a privately-owned e-scooter had a head-on collision with my
daughter's bicycle on the first day of middle school. The result was a
total loss of the bicycle. Riders of these scooters typically pay no
heed to safety of pedestrians or bicycles. There is a culture of
complete lack of respect for others on the paths or sidewalks.
Anonymous
9/13/2022 02:51 PM
Any perceived environmental benefit from having these scooters as a
mode of transit is more than offset by their brief lifespan, which can
be as little as 30 days.
Anonymous
9/13/2022 02:58 PM
biggest problem is them being abandoned everywhere
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 41 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 91 of 236
Anonymous
9/13/2022 03:02 PM
For instance the guy with a scooter in a blind corner on the bike path,
standing over it looking at his phone. Almost broke my neck trying to
avoid him.
Anonymous
9/13/2022 03:10 PM
E-scooters are abandoned all over the city, on bike paths, sidewalks,
multiuse paths and are a danger to path users, besides being an eye-
sore, and are there for days at a time.
Anonymous
9/13/2022 03:13 PM
They are great except they are often ditched in areas that make life
harder for those with vision disabilities or mobility issues. You can’t
get a wheelchair around a scooter that’s tipped over on a sidewalk. If
this Issue could be solved they would be great for the City. I’ve
noticed that Boulder, Colorado really don’t like, want or care about
those with disabilities here. Please keep those with disabilities in mind
in all of your decisions. Thank you.
Anonymous
9/13/2022 03:17 PM
Scooters laying in walkways make travel impossible for people with
disabilities.
Anonymous
9/13/2022 03:22 PM
Not being able to get to campus due to no ride zones
Anonymous
9/13/2022 03:22 PM
My experience is that they are problematic on sidewalks as well as on
multi-use paths because people ride too aggressively. I suppose
there is just not a culture and set of expectations for them yet. I have
also seen them do dangerous things on roads. It seems like mostly
younger people (mid-20s and under) use them, so I don't think it
improves mobility for the vast majority of our citizens. Students all
have bus passes anyway. Most people with mobility challenges
(myself included) would not feel safe on a scooter. I think they serve
young able-bodied people at the expense of disabled and older
people's safety.
Anonymous
9/13/2022 03:25 PM
Creates too much of a speed mismatch = danger
Anonymous
9/13/2022 03:36 PM
Scooters being nearly run over by myself or others because they
have ended up laying over sideways in the roadway. It is unknown
how they arrived in this location… but I am not paying for my
vehicle’s repairs or repair/ replace of the scooter should I someday
run one over. I would be billing you and Lime.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 42 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 92 of 236
Anonymous
9/13/2022 03:38 PM
They block the sidewalks and bike paths when I bike around town
there have been multiple times that I have to stop to lift my bike over
the scooter
Anonymous
9/13/2022 03:38 PM
I love finding Lime Scooters in the Boulder Creek.
Anonymous
9/13/2022 03:49 PM
Scooters are littering the creek and other park spaces.
Anonymous
9/13/2022 03:54 PM
They are ugly and less safe then alternatives like bcycle
Anonymous
9/13/2022 03:57 PM
I have seen them I ditched off Jay road.
Anonymous
9/13/2022 04:07 PM
They are always a scattered mess on the street corners. I hate the
way they look. Only once out of dozens have I seen safe and
courteous driving of the scooters.
Anonymous
9/13/2022 04:10 PM
The problem is they are restricted from use where they would be
most useful.
Anonymous
9/13/2022 04:18 PM
With maximum speeds up to 20 mph it doesn’t take much to cause a
Traumatic Brain Injury. If a person suffers a traumatic brain injury in
Boulder they would have to get airlifted to a trauma one center and
the closest one is in Denver. (Denver Health) I cant even imagine
what it would be like to get ahold of a CU students parents in the
middle of the night to tel them their child suffered a TBI while riding a
scooter?!! What if the parents lived in India or Pakistan? Imagine the
lengths they would have to take to get to their child…and all because
of an electric scooter? I understand how important it is to save our
planet and think of alternative transportation. But scooters are
dangerous.
Anonymous
9/13/2022 04:31 PM
I don't see problems with them I just would like the limitations to be
unrestricted with the exception of pearl St mall
Anonymous
9/13/2022 04:33 PM
The speed people drive these e scooters on multi use paths really
concerns me. My dog has been close to being hit multiple times. If the
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 43 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 93 of 236
speed was reduced, I’d be more inclined to accept them
Anonymous
9/13/2022 04:43 PM
Boulder doesnt need them. Its small enough to not justify having
them.
Anonymous
9/13/2022 04:49 PM
Lots of emergency room visits resulting from scooters and the lack of
helmet wearing
Anonymous
9/13/2022 05:40 PM
eyesoar laying around the city, unpredictable drivers some in the road
others on bike path or sidewalks. Seemingly don't follow any road
rules. Plus no one ever is wearing a helmet while riding them
Anonymous
9/13/2022 06:16 PM
CU students using them & leaving them at the houses they rent from.
Scooters would accumulate 1-4 at a time in the front lawns or
sidewalks. It made it a hazard, especially in winter.
Anonymous
9/13/2022 06:35 PM
People just dump them. Like e-bikes on the bike path (too big, to
heavy, and ridden too fast) these are too easy to just dump and not
be responsible for it.
Anonymous
9/13/2022 06:35 PM
When it comes to Boulder, E scooters look trashy and with a large
presence of students at CU they would be misused and ditched
randomly throughout the city
Anonymous
9/13/2022 06:40 PM
Literally none. The people I've seen on them seem like they're having
a good time.
Anonymous
9/13/2022 07:38 PM
area that is allowed is too small making them less useful and
sometimes not an option
Anonymous
9/13/2022 07:51 PM
A really good equity program like new zeal and and Australian
program could help those who economically could be helped the
most …get it into a tax initiative …right now cost prohibitive by a long
shot …I live in the lower economic east side it’s popular but not
economically feasible
Anonymous
9/13/2022 08:00 PM
They are awful and dangerous to riders and pedestrians alike. I will
never ride one again.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 44 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 94 of 236
Anonymous
9/13/2022 08:09 PM
They block sidewalks and people on them are rude, thoughtless and
self centered. It’s all about them and their right to the sidewalk. Get
them AND bicycles off of the sidewalks in Boulder. Pedestrians in
Boulder walk on the grass or in the street. Get them off sidewalks and
into bike lsnrs
Anonymous
9/13/2022 08:13 PM
I have personally been involved in close calls with careless scooter
operators, including on streets, on street bicycle lanes, multi-use
paths and dedicated sidewalks in various areas of Boulder, as a
motor vehicle operator and as a pedestrian. These have mostly been
as a result of scooters dashing wildly across streets, entering flowing
motor vehicle traffic erratically and without looking around for safe
entry, not signaling their intention prior to moving position, and
leaving scooters lying around and blocking the middle of sidewalks,
on-street paths, gutters, street corners and inside bus shelters. Each
and every concern listed in survey question #3 applies, in my
observation. If you cannot/ will not fully enforce traffic regulations for
these scooters then you need to end this problematic program as
soon as possible. I don't see much chance for enforcement re these
scooters, based on my many years of living, working, driving, cycling
and walking all around Boulder's various transportation corridors,
because of the obvious lack of ongoing enforcement for motor
vehicle, cyclist and pedestrian traffic in this city. Thank you for taking
comments about this poorly designed and unsuccessful program, and
for making changes/ ending it.
Anonymous
9/13/2022 08:14 PM
Speeding on bike paths. There is zero enforcement of speed limits for
scooters
Anonymous
9/13/2022 08:28 PM
When they’re just plopped down in the middle of a sidewalk or
neighborhood, and there are several, it’s an eyesore and obstacle for
walkers or bikers
Anonymous
9/13/2022 08:38 PM
The biggest problem is just how they're discarded - often fall over or
are left blocking sidewalks and curb cuts.
Anonymous
9/13/2022 08:39 PM
Boulder needs to put more effort into a more accessible, safer method
of Public transportation that doesn't produce as much e waste at the
end of the day. Bike rental services like b cycle do a much better job
getting bikes back to a return point and are less dangerous than an e
scooter. No one ever has a helmet and they are going much faster on
side walks than pedestrians.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 45 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 95 of 236
Anonymous
9/13/2022 08:50 PM
Fucking eyesore!
Anonymous
9/13/2022 09:01 PM
The only problem is that they don’t work in some areas. Please let me
ride one across town
Anonymous
9/13/2022 09:24 PM
Block sidewalks, especially for people in wheelchairs.
Anonymous
9/13/2022 10:01 PM
I'm concerned about the frequency at which I've seen e-scooters
abandoned in dangerous places where they present a risk to
pedestrians and bikers. For example, my household members have
seen them parked in places like dark, multi-use path tunnels where
bikers cannot see them. I have also seen handicapped people
struggle to pass them on the sidewalk. Scooters are also a threat to
pedestrians, especially when driven at high speeds and without
audible noise to indicate approach. This summer, my young child was
almost hit by someone who took an e-scooter into a public
playground. Additionally, I have had multiple experiences in which
people unsafely rode scooters on streets or in bike lanes, including
swerving in and out of traffic and going the wrong direction at very
high speeds. This is a threat to both them and to drivers and bike
commuters. In my mind, the scooters are not worth the risks they
pose to other populations, especially when e-bikes can largely fill the
niche and don't have the same issues with being abandoned.
Anonymous
9/13/2022 10:23 PM
I live out east 55th and Arapahoe and there are lots of abandoned
scooters here left on sidewalks and yards. There aren’t many riders
out here to take them back to town.
Anonymous
9/13/2022 10:25 PM
They block intersections where people with disabilities have troubles.
Anonymous
9/13/2022 10:49 PM
The main problem is that Boulder had to many people driving instead
of using lower impact forms of transit like e-scooters.
Anonymous
9/14/2022 01:21 AM
Can't get past 28th street, even up north.
Anonymous Please..no e scooters on Pearl St Mall or trails!
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 46 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 96 of 236
9/14/2022 06:17 AM
Anonymous
9/14/2022 06:18 AM
People complaining about e-scooters
Anonymous
9/14/2022 06:41 AM
There are a minority of riders who do not pay enough care and
attention to pedestrians, but I don't believe this to be an
insurmontable problem.
Anonymous
9/14/2022 06:44 AM
These eye sores seem to be abandoned left and right on city streets.
Part of the problem may be the restricted regions in which they are
available — you can’t really use them to get from one place to
another. People hit the usage boundary and ditch them. I don’t know
the solution, but the system as implemented now is not working.
Anonymous
9/14/2022 06:53 AM
No range. The limited area has restricted, generally, most potential
for using for more extensive outings. Areas where larger residential
buildings exist seem to see more vandalism of the units. Some
'student' age people have little respect for their surroundings or
others' property.
Anonymous
9/14/2022 07:02 AM
Blocking the areas where they can be ridden greatly diminishes the
usefulness.
Anonymous
9/14/2022 07:42 AM
Riders are not trained on road etiquette and present a danger to
drivers and pedestrians. I have had close calls while driving and
walking with inexperienced operators and have seen young kids(
under 18) driving them.
Anonymous
9/14/2022 08:00 AM
These worthless things are OUTLAWED in Atlanta. There is a
reason. They are a walking hazard, also they are a fire hazard
because of the Lithium battery. They are a public menace.
Anonymous
9/14/2022 08:06 AM
E-scooters are a hazard for disabled people. For those who are blind
or for people who use wheelchairs, e-scooters block already narrow
sidewalks and make it difficult to get around them.
Anonymous
9/14/2022 08:11 AM
Limited range and availability. Probably the result of being a pilot
instead of a full-fledged rollout, but the scooters can't access many
vital areas of the city where they would be most useful.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 47 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 97 of 236
Anonymous
9/14/2022 08:30 AM
bad scooters drivers on Boulder Creek path, abandoned scooters in
Boulder Creek, scooters left on sidewalks blocking disabled from
being able to use
Anonymous
9/14/2022 08:32 AM
I have seen the scooters being used as clothes drying racks for the
homeless, thrown all over town, and parked and discarded on
sidewalks. I have seen elderly neighbors having to navigate around
them which has not been easy. Frankly they are the same as litter,
but more dangerous.
Anonymous
9/14/2022 08:39 AM
Now that Bcycle has gone electric it’s best to leave our public last-
mile transportation to that service as they’re relatively contained w/
their parking corrals, and the dynamic between riding on the sidewalk
vs. street/bike-lane is better understood.
Anonymous
9/14/2022 08:39 AM
Would be nice to have designated return areas
Anonymous
9/14/2022 08:39 AM
Not big enough riding ranges around boulder, so you can get stuck in
an area in boulder where you can’t ride your scooter.
Anonymous
9/14/2022 08:39 AM
They are parked all over the place. People seem to move them
around after they are parked creating all sorts of hazards for
pedestrians - especially problematic for people with mobility
accessories such as wheelchairs.
Anonymous
9/14/2022 08:41 AM
On multi use paths, abandoned scooters can make it tricky for
pedestrians and bicycles to coexist. I saw someone nearly wipe out
on a bike because a scooter blocking the path was hard to see with
where pedestrians were at the time.
Anonymous
9/14/2022 08:42 AM
The problems with e-scooters are mostly related to the rental
platform, not with e-scooters themselves. Those who own their own
scooters generally ride and park them responsibly.
Anonymous
9/14/2022 08:46 AM
Safety danger on some poorly maintained roads
Anonymous Lime scooters take demand away from B cycle which is a better
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 48 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 98 of 236
9/14/2022 08:50 AM program for Boulder
Anonymous
9/14/2022 08:56 AM
Piles of scooters left on the sidewalk or abandoned in the middle of
walkways.
Anonymous
9/14/2022 08:57 AM
E-scooters parked on sidewalks and paths are a serious hindrance to
people with mobility impairments
Anonymous
9/14/2022 09:11 AM
hideous
Anonymous
9/14/2022 09:13 AM
Badly parked scooters block paths making them completely unusable
for people in wheelchairs or using strollers. This is a serious
accessibility issue.
Anonymous
9/14/2022 09:25 AM
The issue is the limited usage space.
Anonymous
9/14/2022 09:28 AM
My wheelchair bound cousin was in town last summer and these
scooters made it a nightmare to walk anywhere with them. They are
constantly left on sidewalks in ways that are an accessibility problem.
Anonymous
9/14/2022 09:31 AM
This things are a great safety hazard to everyone involved. They
would work in a perfect society but they do not work in ours. People
drive them on sidewalks, bike lanes, in the middle of the street, and
I’ve even seen people drive them on the high way! They hurt
pedestrians and people can hurt themselves by driving on roads and
getting hit by cars.
Anonymous
9/14/2022 09:34 AM
As shown in your picture for this survey, where these scooters are
"stored for use" can block access to things such as bus stops or bike
racks.
Anonymous
9/14/2022 09:35 AM
People leave the scooters in the middle of the sidewalk. I live near a
retirement home and I see people with walkers and canes struggle to
navigate them.
Anonymous
9/14/2022 09:42 AM
I know multiple people who have had permanent head injuries due to
the lack of helmet use.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 49 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 99 of 236
Anonymous
9/14/2022 09:42 AM
they go too fast!!!!--- and there is not a good place to "park them"
Anonymous
9/14/2022 09:43 AM
They are abandoned everywhere and are obnoxious
Anonymous
9/14/2022 09:49 AM
There have been some very bad accidents including these scooters
Anonymous
9/14/2022 09:49 AM
There are riders who drive the scooter like they don't have a care in
the world and cross the road without looking and without right of way
at 20+ mph. Riders don't seem to know if they are supposed to be
bikes or pedestrians.
Anonymous
9/14/2022 10:10 AM
These e-scooters are left all over my street and sidewalk. The bright
green light can be seen all night long and is so annoying. Please get
rid of them.
Anonymous
9/14/2022 10:20 AM
No safety gear.
Anonymous
9/14/2022 10:23 AM
They're a nuisance - they make the sidewalks less pleasant as a
pedestrian and the roadways more dangerous as a driver. I've seen a
lot of issues with scooters traveling the wrong way on bike paths as
well.
Anonymous
9/14/2022 10:25 AM
Lack of docking stations seems to be a large issue. docking stations
should be required similarly to Bcycle.
Anonymous
9/14/2022 10:29 AM
The city's website states that LIME scooters may be parked on the
sidewalk, and it also states that LIME scooters should not block
sidewalks. I find this to be an "ableist" contradiction, as ANYTHING
left in the sidewalk blocks a pedestrian who needs the full width of the
sidewalk, such as a person in a wheel chair. Also, as a regular bike
commuter, I find them to be a potentially dangerous nuisance on bike
paths when in use or when parked.
Anonymous
9/14/2022 10:44 AM
Sometimes left in traffic, abandoned by a rider or left by the company
themselves. If there were designated drop off areas for people to
leave them, that would be preferred.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 50 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 100 of 236
Anonymous
9/14/2022 10:48 AM
Scooters parked on sidewalks make sidewalks unusable for
wheelchair-bound people.
Anonymous
9/14/2022 10:55 AM
Mostly lack of obvious parking means discarded scooters
everywhere.
Anonymous
9/14/2022 11:04 AM
People riding e-scooters often ride them on the road/bike lane as if
there were no cars or bicycles on the road. They ride them on multi-
use paths more like a bicycle. Lack of signaling for passing and
turning on e-scooters is very common, largely because taking a single
hand off the handlebars to do so feels dangerous.
Anonymous
9/14/2022 11:10 AM
Scooters should be required to be stored privately or returned to
designated location. They should be considered discarded and waste
if left in the public right of way.
Anonymous
9/14/2022 11:34 AM
Scooters are often left in the street or in the middle of sidewalks with
no regard to residents where the test was held.
Anonymous
9/14/2022 11:34 AM
I've never used an e-scooter because I feel the process to check one
out is unnecessarily burdensome and requires too much personal
data. I don't want to install an app on my phone.
Anonymous
9/14/2022 11:41 AM
None. Publicly available transportation is good.
Anonymous
9/14/2022 11:45 AM
Please open up all of boulder. To limit the scooters to only the
campus isn’t fair. Open it all up.
Anonymous
9/14/2022 11:49 AM
They get dumped everywhere and are a hazard to pedestrians at the
speed they are ridden. I’ve almost been hit by one while walking my
child in a stroller, and have seen some go right through playgrounds
with children playing. The city should seriously consider not renewing
the program. I feel like pedestrians in this city no long have
protections against motorized vehicles riding way too fast on
sidewalks and walkways/children's playgrounds.
Anonymous They are extremely heavy and hard to move. We found one
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9/14/2022 11:57 AM abandoned on a Boulder hiking trail, and it took two of us to pull it
from a creek area out onto the path.
Anonymous
9/14/2022 11:59 AM
saw a couple of scooters on the lawn of a business near a bus stop
around mapleton ave & 28th
Anonymous
9/14/2022 12:03 PM
Please remove the limitation on areas! I want to commute via pearl's
side streets!
Anonymous
9/14/2022 12:24 PM
always left in the way when I encounter one on the sidewalk, i put it in
the street next to curb
Anonymous
9/14/2022 12:59 PM
None. Quit your whining.
Anonymous
9/14/2022 01:23 PM
They get placed in the middle of the sidewalk, which blocks cyclists
and pedestrians.
Anonymous
9/14/2022 01:30 PM
The city should not put money into these. We should focus on
improving public transportation.
Anonymous
9/14/2022 01:40 PM
This week a scooter was left on the side of the street on Monroe
Drive.
Anonymous
9/14/2022 01:46 PM
e-scooters in bike lanes pose a risk to cyclists as well as cars - and of
course themselves. I have seen e-scooters coming around corners at
very fast speeds, and they are very hard to see because they are so
small. Also I have never seen anyone on an escooter wearing a
helmet.
Anonymous
9/14/2022 01:52 PM
I have seem more people discard scooters in ditches and waterways
out of spite and dislike for the scooters. Scooters get more disrespect
from people that don't ride them than people that do
Anonymous
9/14/2022 01:58 PM
Definitely need designated parking spaces, they are discarded all
over
Anonymous Rich people worried about their property values. Not in my backyard
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9/14/2022 02:00 PM types
Anonymous
9/14/2022 02:01 PM
Seems like a lot of visual blight. They are often strewn about and look
abandoned. The are often parked blocking cross walks or in ADA
ramp areas.
Anonymous
9/14/2022 02:53 PM
People riding in the street and ignoring the laws of the road. Also they
go faster then bikes and no one wears helmets
Anonymous
9/14/2022 03:31 PM
They are a menace to public space and need designated parking
spots that are clearly marked and not in the way of public spaces.
Anonymous
9/14/2022 03:53 PM
Come on now. Cars are a problem. These aren’t a problem. All of the
above applies to cars.
Anonymous
9/14/2022 04:16 PM
E-Scooters are being used on narrow sidewalks that do not allow
them to pass others safely. They are relatively quiet so you don't hear
them coming but my dog turned to look at what was coming behind
us. He was on a leash but stepped to the center of the sidewalk to
look back and nearly got ran over. Dogs aren't as predictable as
human pedestrians. E-Scooters also quickly cross the road at
pedestrian crossings without pressing the cross-walk button.
Anonymous
9/14/2022 04:24 PM
I haven't seen any of these noted issues with scooters, but I am not
exactly I inspecting waterways for scooter presence.
Anonymous
9/14/2022 04:24 PM
They are an ugly eyesore
Anonymous
9/14/2022 04:27 PM
Scooters being ridden too fast and they are left everywhere
Anonymous
9/14/2022 04:27 PM
People are going to ride these on the Pearl Street Mall and on 29th
Street. There's a bit too much bad behavior on Pearl already (I saw a
man on drugs with his pants constantly falling off a couple weeks ago.
. . there were kids). I'm not overly concerned with people scooting on
sidewalks in general, but in these areas it's bad news. I want Lime to
patch the software to lock the scooters if the GPS say's they've
ventured into those areas.
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/14/2022 05:18 PM
They never follow the laws of traffic (why should they, it’s a scooter).
But as a driver I’m constantly afraid I’m going to hurt someone for
that reason
Anonymous
9/14/2022 05:31 PM
They take up an unwarranted amount of public space, I wish they
were not in boulder
Anonymous
9/14/2022 05:50 PM
I discovered Lime scooters by tripping over one left on the sidewalk
walking home from work at midnight.
Anonymous
9/14/2022 07:03 PM
I appreciate that you have kept them outside of central boulder… if
you keep them, please keep that restriction
Anonymous
9/14/2022 07:09 PM
Abandoned scooters lay for several days or even a week in the
weeds behind Foothills Hospital. Isn't the company supposed to
collect the scooters and bring them places where they can be used
rather than laying on their sides in the weeds?
Anonymous
9/14/2022 08:27 PM
I’ve seen mutliple crashes with individuals getting seriously injured on
these. Bcycles are so much more safe on our streets
Anonymous
9/14/2022 08:43 PM
It's getting harder and harder as a driver to watch for fast moving
vehicles on sidewalks. They can be on any of the 4 sidewalks at an
intersection, and travelling in any direction. Watching vehicle lanes,
bike lanes, and sidewalks for fast moving scooters or other vehicles
who don't stop or pay attention to traffic signals is scary is
considerably more difficult than watching for much slower moving
pedestrians.
Anonymous
9/14/2022 09:12 PM
The concept is cool but the “just leave it wherever” execution creates
tons of problems, creates obstacles for those using the paths, and
generally just makes things look bad with abandoned scooters
everywhere.
Anonymous
9/14/2022 09:20 PM
Scooters on sidewalks and in roadways, as well as in designated
parking spaces on CU property, block routes for bike use and reduce
more environmentally friendly micromobility. Scooters also frequently
block sidewalks on paths that children take to school, requiring them
to enter the road to pass at busy times of day. Private corporations
should not have carte blanche to degrade the beauty and usability of
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 104 of 236
public spaces by discarding these devices at the cost of the taxpayer.
Anonymous
9/14/2022 09:22 PM
They are left in the middle of the sidewalks. Hard to move around.
Makes neighborhood look trashy!
Anonymous
9/14/2022 09:32 PM
I live just a few blocks east of 28th street. Most of my trips that I take
are heading west, and the scooter will stop working in just a few
blocks. This makes it pretty useless to me. I used one once in Denver
with a friend for about a 10-12 minute ride. With the cost for each of
us, it could have been cheaper to call a ride share. That does not
incentivize me to take this non-car transportation mode. Overall not
useful to me.
Anonymous
9/15/2022 05:18 AM
I would love for the scooter range to be extended to where I live (75th
St and Lookout), since we lost the Heatherwood 205 RTD bus and
have no other public transit options
Anonymous
9/15/2022 06:10 AM
not too crazy about the clutter of them being left all over the place
Anonymous
9/15/2022 06:43 AM
Sidewalks are for walking. Scooters (and bikes) should be on streets.
Anonymous
9/15/2022 08:05 AM
I have never ridden an e scooter. I have an e bike. For those looking
for last minute grab and go the e scooter is a great idea. Someone
from the company needs to be responsible for keeping them out of
ditches and pathways.
Anonymous
9/15/2022 08:15 AM
While sometimes speeds themselves aren't dangerous, drivers can't
always see the scooter riders when turning if the scooters are going
fast or blocked by bushes or the like.
Anonymous
9/15/2022 09:09 AM
Years ago had a friend injure themselves riding a bike into a
shopping cart at night. I consider e-scooters to be the same sort of
hazard and have moved hundreds of them out of the way.
Anonymous
9/15/2022 09:21 AM
They seem to be randomly accessed and dropped - which I suppose
is part of the convenience but it also creates a chaotic street
landscape that is already hazardous
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/15/2022 10:58 AM
My only concern is when a kid gets hit by a car ...
Anonymous
9/15/2022 11:13 AM
E-scooter riders often have a disregard for any traffic laws within the
City of Boulder. I have nearly been hit on multiple occasions on multi-
use paths or sidewalks. In addition, while driving, I have had to slam
on my brakes, again multiple times, because someone on an e-
scooter, does not stop at stop signs, street lights, or enters street
from sidewalk to avoid slowing down because of an obstacle or red
light.
Anonymous
9/15/2022 02:57 PM
I wish there was more direction on where to leave them- i don't like a
scooter infront of my house on the sidewalk for 5 days... and I wish
they got picked up quicker- like in 24 hours.
Anonymous
9/15/2022 03:21 PM
I have seen small groups of what look like teens buzzing around 29th
St. Mall on the Lime Scooters and noted 'braced' reactions from
pedestrians and those on the scooters as there were close potential
conflicts.
Anonymous
9/15/2022 05:03 PM
Please do NOT approve scooters. They are dangerous - I know of at
least one person who has been seriously injured. Also, my grandsons
tried them and the brakes didn't work properly. They are more like a
toy. No helmets required - head injuries. Will they be like bikes and
allowed to not stop at red lights and stop signs? Such a dangerous
new law. They really don't help the vast majority of shoppers. Can't
carry much on scooter. They are extremely dangerous. Examples: I
was backing out of a parking lot at Carelli's near Williams Village. A
student on a scooter went zipping by at high speed downhill and I
almost hit them. Too hard to see them. Question 2 does not allow 2
answers. I have also seen scooters in the street and bike lanes. I was
worried about wobbly riders in bike lanes and afraid they would fall
into street and I would hit them - who is liable??? Often used by drunk
people - dangerous. Abandoned in sidewalks they make it hard for
wheel chairs to navigate - violation of ADA law?? They are not always
picked up at night and they are an eyesore.
Anonymous
9/15/2022 06:16 PM
E-scooters are often left on private lawns - they are very heavy, and
when removed, tear up the lawn. E-scooters give people the option of
being LAZY! (Instead of walking or riding a self-propelled bike, or a
self-propelled scooter.) They certainly don't promote fitness!
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/15/2022 06:54 PM
Part of the intent was purportedly to provide free access to the
minority/underprivileged community I have yet to see anyone other
than students utilizing ebikes
Anonymous
9/16/2022 08:27 AM
They’re eye sores that affect the health and safety of all those in
Boulder
Anonymous
9/16/2022 08:28 AM
It’s littering. If I parked a vehicle randomly on the sidewalk, I would be
ticketed. Why can these companies profit from it without penalty?
Anonymous
9/16/2022 09:11 AM
Slightly too expensive to save money scooting versus driving - but a
good alternative to driving occasionally.
Anonymous
9/16/2022 11:37 AM
E scooters are also a danger to cars driving.
Anonymous
9/16/2022 12:02 PM
They demonstrate riding the E-bike like the bicyclists ride around
going on the sidewalk, then the bike lane, then the pedestrian
crossings and back to the sidewalk where they usually don't belong
Anonymous
9/16/2022 02:13 PM
The E-scooters left around town look like discarded trash around our
city.
Anonymous
9/16/2022 05:16 PM
My major problem is that they are left in pedestrian walkways, multi-
use paths, and other inappropriate places that block pedestrians and
bikes.
Anonymous
9/16/2022 06:54 PM
Scooter riders and the police do not know the laws governing where
and how e-scooters may be ridden legally. A young adult woman on
an e-scooter accelerated to a high speed (inside a pedestrian
crosswalk!) and slammed into the side of my husband’s car, resulting
in her being seriously injured. Because the police were apparently
uninformed that motorized vehicles aren’t to be ridden in a pedestrian
crosswalk, my husband was ticketed. We had a year of hell and
thousands of dollars of expenses defending him. Since it is illegal to
drive a motorized vehicle in a crosswalk and she hit his car,
ultimately, the charge was dropped, but he will never recover from the
trauma. A massive public education campaign needs to be
undertaken to let people know what the law is before e-scooters are
allowed in the city and somebody needs to tell the police where e-
scooters are and aren’t allowed to be ridden so no one else will have
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 107 of 236
to go through what we did.
Anonymous
9/17/2022 12:34 AM
I live in constant fear that someone barrel-assing down the sidewalk
on an e-scooter is going to run me over and I'm going to fall and
break a hip. The people who ride scooters are going too fast to stop
quickly. There are no easily-visible license plates so I couldn't report
anyone if I became injured. I also have to step over abandoned
scooters that lay around for days trashing my neighborhood. Please
end this program and remove the scooters. We have a great bus
system - people can ride the bus or get a bike.
Anonymous
9/17/2022 02:00 AM
I'm particularly concerned about sidewalks being blocked in a way
that makes getting around difficult for wheelchair users
Anonymous
9/17/2022 09:41 AM
I have to remove 2 to 4 scooters from sidewalks *every time* I walk
my dogs: sidewalks should be unobstructed not used as parking lots.
I can no longer safely use any underpasses on the bike paths due to
speeding scooters coming down the middle of the path; the entrances
and exits are semi-blind turns. In addition to going very fast, kids are
carrying friends and running dogs which makes them less stable
Anonymous
9/17/2022 12:48 PM
My main problem is I see scooters lying down in the middle of
nowhere. Where did the person that rode the scooter go that they
would need a ride to the middle of no where? No where is a place
that is not in proximity to house or business or school. Once these
scooters are out in the middle of no where who is going to happen
upon them and ride them somewhere. Sometimes there are two or
three just thrown down haphazard on the side of the bike path. What
is the guideline for pickup by Lime/Uber of these scooters. I have
seen some in the same place for a couple days. I have also seen a
Lime employee unload scooters onto a curb at an intersection where
there is not much pedestrian traffic that they would be used. I can
understand a few waiting at bus stops but how does Lime determine
where the best place is. Trial and error? I think electric b bikes are a
much better alternative although they are not as cool with the
younger crowd. I have not been up on campus but if students are
riding them to class are there a bunch of scooters laying around
outside campus buildings. They are an eye sore and I think the
business model is poorly conceived.
Anonymous
9/17/2022 04:02 PM
They are a nuisance and end up blocking pathways everywhere.
Stick with the ebikes that have docking stations.
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/17/2022 05:40 PM
I just don’t like that they are parked in pedestrian walking path
blocking bikes or walkers. The parking is the problem. Not the actual
scooting. I wish we partnered with another escooter company like
Spin that focuses on safety and partnership. Lime gives escooters a
bad reputation
Anonymous
9/17/2022 08:10 PM
They are a danger and nuisance and a mess.
Anonymous
9/17/2022 08:58 PM
Would like to be able to park at table Mesa park and ride. Biggest
complaint is not enough of them around — would like more!
Anonymous
9/18/2022 05:25 AM
Have several times witnessed college-agers dangerously and illegally
crossing car traffic on Lime scooters.
Anonymous
9/18/2022 08:57 AM
The turn off without warning when out side of zone
Anonymous
9/18/2022 09:03 AM
We see them littered on the sidewalk in our neighborhood especially
on Sundays and Mondays and it’s simply really annoying that our kids
have to play around them.
Anonymous
9/18/2022 10:52 AM
I think we just need more obvious or designated places to park the
scooters.
Anonymous
9/19/2022 12:45 PM
no potential or current problems with lime scooters
Anonymous
9/19/2022 02:48 PM
While I like the idea of having scooters available, especially to
support people taking buses to campus who then need to either take
another bus or walk a long way, I hate how abandoned scooters often
litter the sidewalks. I imagine it makes things much more challenging
for those who are visually impaired or may use a wheelchair.
Anonymous
9/19/2022 04:01 PM
More than one person on an scoter
Anonymous
9/19/2022 06:39 PM
Nobody wears helmets, nor are they even available when you are
using a scooter. Very serious injuries and/or death can occur. A
young man on a Lime scooter tried to cross Foothills Parkway, not at
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 109 of 236
an intersection, and totaled my car. Fortunately, I was not seriously
injured, but if I had a passenger with me, I think they would be dead.
The young man was unconscious for almost 2 months, and is still in a
rehab hospital as far as I know ~6 months after the accident. I don't
know if he was intoxicated or just an extremely poor decision maker. I
still have PTSD and get triggered whenever I see a e-scooter, or an e-
scooter rider, or a biker without a helmet
Anonymous
9/19/2022 07:03 PM
The pedestrian is losing the right of way. Please keep these scooters
off the sidewalk.
Anonymous
9/20/2022 03:43 AM
I don’t understand why they aren’t seen around Will Vill as much as
last year. The Ebikes are constantly gone ir not charged. Last year
there were scooters accessible. This year the kids in Will Vill
specifically Darley Towers, Cafeteria, UPS, Dr’s office Will Vill East
towers there are NO Escooters. Your missing out in making money by
not having them easily accessible.
Anonymous
9/20/2022 11:31 AM
Boulder has no age limit for scooters or e-bikes Boulder has no
helmet requirement for scooters or e-bikes Boulder has no posted
speed limit for scooters or e-bikes Boulder has no restrictions of any
kind for scooters or e-bikes on trails Boulder either has no restrictions
or does not enforcement for headlights at night for bikes, scooters, or
e-bikes. Boulder has no driver's license requirement for any of the
above.
Anonymous
9/20/2022 11:37 AM
I have come across some just laying in our business parking lot and
had to move them to pass thru.
Anonymous
9/20/2022 12:27 PM
People ditch the scooters because when going between Will Vill and
Main Campus it shuts off because of zones.
Anonymous
9/20/2022 01:46 PM
N/A
Anonymous
9/20/2022 02:36 PM
Riding wrong way for their side of street, going way too fast, being
indifferent to rules of the road
Anonymous
9/20/2022 03:12 PM
Wonderful for all ages especially college students
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/21/2022 08:17 AM
I do a lot walking and riding (by bike) around Boulder and I have
noticed a problematic aspect of the Lime scooters that appears to be
pervasive. That is, scooters are constantly parked in the middle of
sidewalks, on sidewalk ramps intended for wheelchairs, and on
private property. For example, tonight a scooter was completely
blocking a sidewalk in my neighborhood so I had to move it off to the
side, which leaves the scooter sitting on private property. Neither
option is acceptable because the first option blocks the sidewalk for
any number of my elderly neighbors who use walkers or canes and
option two is using private property to facilitate a business venture. I
can’t park my car on the sidewalk and I can’t park my car on private
property, so why is the city allowing Lime to operate when their
business model assures that scooters will park like this all over the
city? I can’t think of any other business that would be allowed to
operate like this (the bike share program requires bikes to be
returned to specified racks and thus they are not left all over the city
in completely inappropriate places). I might add that the so-called
benefits of this program are highly dubious. For example, the climate
impact of Lime scooters is almost laughably negated by the fact that
for every scooter that gets left in the wrong place, someone in a huge
SUV or truck needs to drive and pick the scooter up and deliver it to a
designated parking spot. I see it all the time in my neighborhood:
scooter abandoned and then picked up by a giant SUV getting 15
mpg all day. One only needs to do a cursory glance through the peer-
reviewed literature to see that the longterm climate impact of an e-
scooter is worse than using other modes of transportation. Moreover,
the scooters are not useful to elderly folks, so in essence, the city is
simply catering to lazy young people that could just as well ride a
bike, but instead would prefer to have an SUV deliver them a scooter
to there nearest bus stop so that they can then later abandon the
scooter in an inappropriate location blocking a sidewalk or handicap
access ramp. I think the city should seriously reconsider the cost-
benefit balance of allowing Lime to operate in Boulder.
Anonymous
9/21/2022 08:25 AM
i see all these problems regularly. the scooters make it difficult for me
with a stroller, older folks with canes, the riders ride too fast and have
almost hit me, and i never see anyone with a helmet…
Anonymous
9/21/2022 12:51 PM
Scooter riders seem to have less control of themselves than bike
riders.
Anonymous
9/21/2022 12:55 PM
Please poll ER staff regarding frequency & number of patients seen
from scooter accidents. In Denver it is frighteningly high. No reason to
think Boulder is significantly different.
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 111 of 236
Anonymous
9/21/2022 01:05 PM
I think the biggest problem is that riders are not informed of the
etiquette and general safety rules/information. They ride dangerously
whether they are aware of it or not and I think it will lead to increased
death/injury on the road.
Anonymous
9/21/2022 01:56 PM
Irresponsible scooter riders make it difficult for responsible bicyclists
dealing with aggressive drivers.
Anonymous
9/21/2022 02:22 PM
E-scooters are aesthetically unpleasing: the lime color does not blend
with the environment and they're trashing the sidewalks.
Anonymous
9/21/2022 03:21 PM
Safety
Anonymous
9/21/2022 05:19 PM
They are riden on the road, sometimes in a dangerous manner.
Anonymous
9/21/2022 05:56 PM
My dad is 84 and lives in senior housing near campus and I am very
worried about him getting flustered by scooter and losing balance.
The tipped over scooters in the sidewalks are concerning. I am very
concerned about lack of helmets
Anonymous
9/21/2022 09:01 PM
No helmets and students leave them random places.
Anonymous
9/22/2022 05:13 AM
I think many of the problems with e-scooters come from people not
being used to them and also not knowing clear rules. Like, are they
allowed on bike paths? If so, they should follow bike path rules and
speed limits (and so should e-bikes, which seem more dangerous
since they can go faster).
Anonymous
9/22/2022 08:08 AM
They are an eyesore being dropped all over the place.
Anonymous
9/22/2022 09:02 AM
E-scooters riders ride FAST and are dangerous on sidewalks to
pedestrians. Pedestrians can’t walk in the bike path or street with
traffic so retain the sidewalks for pedestrians ONLY.
Anonymous
9/22/2022 10:33 AM
My wife is visually impaired and has almost been hit even when
walking with a blind walking stick. then there is the triping hazard.
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/22/2022 04:19 PM
much more expensive than other forms of transportation, even
uber/lyft
Anonymous
9/22/2022 04:23 PM
the people complaining are just sensitive. it is a little expensive tho
Anonymous
9/22/2022 04:40 PM
When scooters are left on the sidewalk, there’s often no space left to
get around them in a wheelchair. They are incredibly heavy and I
cannot move them from my wheelchair. On more than one occasion
this has forced me to have to use my wheelchair in the road to
continue on my path. They’ve also obstructed my ability to access
bus stops. In particular, 30th between Arapahoe and Baseline has
some very narrow sidewalks. I would estimate about once every 3
weeks a scooter gets seriously in my way; this problem seems to
have worsened since summer started. It has been unclear to me who
to report this to (and reporting it doesn’t solve the pressing problem of
getting around it). In addition, twice since July I have encountered
scooters blocking the accessible ramps in the parking lot at Scott
Carpenter. Scooters have also obstructed the entrance to my
apartment building on a handful of occasions.
Anonymous
9/22/2022 05:37 PM
I’ve just seen some dangerous riding where people will go across the
street w/o looking. It’s a big accident waiting to happen.
Anonymous
9/22/2022 05:53 PM
I wish they were able to be driven further than 28th street
Anonymous
9/22/2022 07:03 PM
I think the university should give students access to them as b cycle
does…. Aka free for students…
Anonymous
9/22/2022 08:03 PM
People who ride E-scooters do not look up and almost hit other
pedestrians, they have gone into the road where cars have to stop
rather quickly, and people just leave them in the middle of the
sidewalk or streets and it’s so annoying and makes it more difficult to
commute when there are a lot of people. Not to mention they are
ugly, especially when they are thrown into the ditches.
Anonymous
9/22/2022 08:24 PM
Many many drunk people on them
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/22/2022 10:12 PM
I think they’re restricted in spots where they would be the most useful,
for example cu boulder campus.
Anonymous
9/23/2022 09:21 AM
There are too many zones where the scooter doesnt work and it
forces you to lug around the heavy scooter. For example i tried to
cross a busy street and the timer to cross ran out, halfway through
the cross walk the scooter stopped working and i had to try to rush
with the non working scooter because we entered a dead zone
HALFWAY THROUGH A CROSSWALK
Anonymous
9/23/2022 09:38 AM
incompatible with winter weather/bad idea in snow
Anonymous
9/23/2022 01:02 PM
Problems?! This is a pretty one sided Questionnaire I have to say.
Where are the questions like how many car miles are you saving
because you rode a Scooter??
Anonymous
9/23/2022 01:06 PM
For all of the reasons marked 4 above, I need to add, anecdotally,
that I have had direct experiences with people who have been
severely injured by either an unaware driver or taking a fall
themselves on e-scooters. Overall, Boulder is a very friendly walking
town, and there is no valid reason to have e-scooters accessible in
the town center, and especially not on the Pearl Street Mall where
just enforcing the no bikes and no dogs regulations are difficult
enough.
Anonymous
9/23/2022 02:03 PM
Na
Anonymous
9/23/2022 02:04 PM
They are left lying around, and look messy.
Anonymous
9/23/2022 04:36 PM
I’m concerned about this being considered safe to ride while drinking.
While it is not driving a car, it is still dangerous.
Anonymous
9/24/2022 11:16 AM
E-scooters left laying in the bike paths are particularly dangerous for
bicyclists. Also, I’m not sure if the energy expended to collect all the
abandoned scooters results in a net gain for our climate goals.
Anonymous
9/24/2022 02:27 PM
Lack of infrastructure for them
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/25/2022 08:29 AM
None. These have been great!!!
Anonymous
9/26/2022 08:06 AM
I live in east Boulder and was initially worried about all the problems
listed above. Since starting to ride myself, I’ve realized the vast
majority of users are responsible and safe and those fears are way
overblown. My biggest concern is the lack of helmets but I’m not sure
what the solution for that is.
Anonymous
9/26/2022 12:55 PM
People abuse the scooters -leaving in ditches, trash cans, dangerous
locations. I have found them to be a bit pricey and in other towns
where there are a lot of them (Austin) they take over the parks and
are an aesthetic issue. People tend to be more reckless on scooters
than say B Cycle bikes.
Anonymous
9/26/2022 09:11 PM
In my opinion, e-scooters are a potential danger for all concerned.
The only place where they can ride is on sidewalks, where they can
pose a problem for pedestrians. Unless there has been a change in
Boulder ordinances, they aren't permitted to ride on sidewalks. I don't
know where they are permitted to ride in Boulder other than on the
roads with cars and motorcycles. They can't realistically be out there
mixing it up with car traffic and it would create a giant mess to have
them in the bike lanes. I'm sure Boulder bikers would hate that. I've
never seen them wearing helmets. As far as I know, the e-scooter
companies don't offer any training for those wanting to rent. E-
scooters are inherently unstable because of their high center of
gravity, high speed, and fast acceleration. There have been
thousands of serious injuries across the USA in places where they
are allowed, and most have been head injuries. What responsible
parent would send their child to school on an e-scooter? That's
asking for it. They are dangerous and a lot of people will suffer
serious injuries if they are allowed in Boulder.
Anonymous
9/27/2022 08:18 AM
I think it’s a problem with dead zones. I should be able to navigate
around easily.
Anonymous
9/27/2022 11:50 AM
discarded and fallen over on sidewalks and bike paths...you have to
stop and move them.
Anonymous
9/27/2022 02:12 PM
I think there are some problems with this survey- Question 3 doesn't
ask what they have personally seen, so it is unclear to say whether
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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you think it is an issue or whether hypothetically it could be an issue if
it happened. Also Question 2 doesn't let you select multiple options.
In terms of problems with the scooters, I think they benefit a very
specific segment of the population - it is not very equitable- in terms
of their expense (people with money) and mobility (young people)
Anonymous
9/27/2022 02:19 PM
Having more protected bike lanes would make it safe to scoot there.
Anonymous
9/27/2022 03:01 PM
People should just ride bikes and be responsible for their own
transportation
Anonymous
9/27/2022 03:15 PM
People riding these scooters are going so fast in normally pedestrian
only areas (like sidewalks) that I’ve frequently seen riders put
themselves in dangerous situations not obeying traffic rules normally
applicable to faster vehicles, eg rushing out into traffic, cars not
seeing them coming, disrupting bike and pedestrian traffic. I often find
the scooters ditched across sidewalks, blocking access to disabled
folks who can’t move them, and who are then blocked from getting
where they are going.
Anonymous
9/27/2022 10:37 PM
There are not enough protected bike lanes on streets, and vehicle
speed limits are too high.
Anonymous
9/28/2022 03:33 AM
Incredibly unsafe. Too many accidents and injuries.
Anonymous
9/28/2022 07:20 AM
My friends brother died because of a scooter malfunction
Anonymous
9/28/2022 01:59 PM
The scooters are blocking to many sidewalks and are being ridden in
the streets, probably with no insurance
Anonymous
9/28/2022 02:57 PM
I saw a girl riding a scooter and injure herself. She had to get picked
up by ambulance. In general, they look like trash that has been
discarded and they teach our young people to just throw things away
when they are done with them. Rather than take care of what they
have.
Anonymous
9/29/2022 09:39 AM
These scooters are an eye sore lots of the time. The geofencing on
these is VERY dangerous if you are not familiar with it & it is often not
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 66 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 116 of 236
accurate
Anonymous
9/29/2022 10:37 AM
e-scooters strewn about the city make it look like nobody around here
gives a crap about anything. It sends a message that the public's right
of way is secondary to the individual's right to fun and convenience.
Anonymous
9/29/2022 12:47 PM
They don’t really have a place to ride. They’re unsafe for sidewalks as
they move faster than pedestrians. They’re unsafe in bike lanes as
they’re are too slow in comparison for bikes (and people don’t wear
helmets). They’re generally a nuisance. They also block sidewalks for
people in wheelchairs who can’t move them out of the way.
Anonymous
9/29/2022 03:44 PM
Riders just randomly leaving the scooters after usage wherever looks
bad and can be a safety issue
Anonymous
9/29/2022 05:47 PM
Frequently abandoned directly on bike paths
Anonymous
9/29/2022 05:49 PM
VERY FEW people are actually using the scooters. They are
contributing to the trash along the bike paths and sidewalks.
Anonymous
9/29/2022 08:37 PM
Pedestrian paths should be human powered only. The people of
Boulder are too stupid to handle the responsibilities that come with
electric transportation- just look at how shitty they drive
Anonymous
9/29/2022 09:01 PM
Just like with bicycles, guidelines should be put in place for e-
scooters. Perhaps suggesting them use the bike lanes (?)
Anonymous
9/29/2022 10:04 PM
With the exception of discarded items, this same feedback applies to
all the electric bikes popping up recently.
Anonymous
9/29/2022 11:02 PM
They zip across intersections in front of cars and are discarded in
sidewalks, yards, and streets. Way too fast on sidewalks.
Anonymous
9/30/2022 06:32 AM
They are an eyesore being littered all over the place and a safety
hazard.
Anonymous I think it helps us go to the park-and-ride when we need to given that
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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9/30/2022 06:50 AM we cannot leave a bike there anymore
Anonymous
9/30/2022 07:06 AM
I've been around and used e-scooters since 2007 when they became
a thing. I'll never forget watching a guy crack his femur in half on one.
Because people don't own them, they don't treat them with respect,
don't treat the community with respect and act irresponsibly. My view
is getting the people to own them is the way to have an effective
program.
Anonymous
9/30/2022 07:09 AM
They don’t go on campus which can be frusturating
Anonymous
9/30/2022 07:15 AM
I’m mostly concerned about riding my bike, especially when it gets
dark. I’ve seen these scooters parked in the middle of bike paths and
around blind corners…just accidents waiting to happen.
Anonymous
9/30/2022 07:24 AM
Would we ok motorcycles on the multi-use paths? NO.
Anonymous
9/30/2022 07:27 AM
The creek path already has skateboards, increasingly motorized,
hoverboards, speeding bikes of all sorts. And sometimes runners and
endangered walkers. E-scooters would add an additional layer of
motorized wheels on the path. Why not make it a priority to
simultaneously widen the path and paint a line separating wheeled
travelers from walkers and runners as you already do in downtown
sections of the path? If you want more walkers, make it safer for
them.
Anonymous
9/30/2022 07:31 AM
Please get these off the streets. Riders use them recklessly and leave
them wherever they want, forcing bikers to avoid them and littering
the city with abandoned scooters. Nobody but the company selling
these scooters benefits from Boulder continuing this program.
Anonymous
9/30/2022 07:31 AM
Aesthetics of having them left all over the paths is poor. Also, they
mostly replace walking to my observation so negative impact to
overall public health.
Anonymous
9/30/2022 08:00 AM
Scooters r left in the middle of sidewalks and multi-use pathways.
Riders don’t use voice alerts when approaching pedestrians.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 68 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 118 of 236
Anonymous
9/30/2022 08:15 AM
Those on escooters go too fast and have no regard for pedestrians
on the sidewalk
Anonymous
9/30/2022 08:32 AM
Really its the rider thats the problem, the the escotter
Anonymous
9/30/2022 09:36 AM
Blocking bike paths and sidewalks when abandoned in random
places. Have seen them in grassy areas near apartment buildings,
where they can’t be seen at night by dog walkers.
Anonymous
9/30/2022 09:47 AM
I’ve seen way more scooters just laying around like trash than
scooters being actually used. This doesn’t look good for our town.
Anonymous
9/30/2022 10:10 AM
Scooters are yet-another disposable appliance. What is the
environmental impact?
Anonymous
9/30/2022 11:19 AM
You won’t let us take the scooters west of 28th street preventing 80%
of uses.
Anonymous
9/30/2022 08:15 PM
It seems these riders have no education on shared path etiquette.
They are a hazard. I’ve seen many intoxicated riders- no helmets. . .
Anonymous
10/01/2022 09:34 AM
There's no safe place to just leave a motorized scooter except the
sidewalk and streets. I'm required to maintain clear access to all
sidewalks bordering my property. Why aren't Lime scooters part of
that ordinance? You sure let me know if I don't remove the snow on
time. They block my sidewalks weekly and it's an eyesore. Green
scooters strewn all over my neighborhood is certainly not helping my
property value.
Anonymous
10/01/2022 07:41 PM
They litter our city and are unnecessary
Anonymous
10/01/2022 07:46 PM
There are too many e motor transports on the paths now. The users
are not familiar with etiquette when approaching or passing. They
also don’t know or care about the right of way. The scooters are left
anywhere and make the city look junky. I like the b cycle and e b
cycle program because they have check in areas. However, they
have motors too and don’t have experience or etiquette that’s needed
when sharing the path.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 69 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 119 of 236
Anonymous
10/03/2022 09:03 AM
so tired of seeing scooters left everywhere around the City, sidewalks
yards & intersections
Optional question (418 response(s), 606 skipped)
Question type: Essay Question
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 120 of 236
Q10 The city has also heard some positive feedback on e-scooters. On a scale of 1 to 4 with
1 being the least benefit and 4 being the most benefit, please rate each of the following:
4
3
2
1
Question options
1000250 500 750 1250
E-scooters replace
some ride hailing
services...
E-scooters allow
college age students to
get ...
E-scooters help
customers get to
businesses a...
E-scooters are fun, an
important ingredient t...
212
225
248
303
207
190
185
172
226
204
186
175
326
347
348
318
Optional question (977 response(s), 47 skipped)
Question type: Likert Question
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Page 71 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 121 of 236
Q10 The city has also heard some positive feedback on e-scooters. On a scale of
1 to 4 with 1 being the least benefit and 4 being the most benefit, please rate each of
the following:
E-scooters replace some ride hailing services
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 122 of 236
1 : 212
2 : 207
3 : 226
4 : 326
50 100 150 200 250 300 350
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 73 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 123 of 236
1 : 225
2 : 190
3 : 204
4 : 347
50 100 150 200 250 300 350 400
E-scooters allow college age students to get to campuses
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Attachment C
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11.14.22 TAB Agenda 5 Micromobility
Page 124 of 236
1 : 248
2 : 185
3 : 186
4 : 348
50 100 150 200 250 300 350 400
E-scooters help customers get to businesses a little further away than a walking trip
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 75 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 125 of 236
Q11 Other benefits? Please describe:
1 : 303
2 : 172
3 : 175
4 : 318
50 100 150 200 250 300 350
E-scooters are fun, an important ingredient to provide mobility options
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Page 76 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 126 of 236
Anonymous
9/12/2022 11:08 AM
I like that they provide alternative travel option.
Anonymous
9/12/2022 11:10 AM
I thought e-scooters only worked east of 28th Street? If so, I am not
sure how they would help students get to campus per item 5 above?
Anonymous
9/12/2022 11:33 AM
I'm not answering the above for you to skew results.
Anonymous
9/12/2022 11:45 AM
Survey does not list all options. However I think the benefits from
scooters are small and limited
Anonymous
9/12/2022 11:51 AM
I think they also supplement the bus system that is not very effective
in east boulder (limited stops, frequency, etc.)
Anonymous
9/12/2022 12:05 PM
I would like to see the data on use other than for fun. Then assess the
cost vs benefit. They can't be cheap for the cost it takes to manage
and service them.
Anonymous
9/12/2022 12:12 PM
0
Anonymous
9/12/2022 01:48 PM
They appear to be easier to ride, we often don't realize that not
everyone knows how to ride a bike or drive a car.
Anonymous
9/12/2022 01:55 PM
I bought my own e-scooter after riding Lime for 6-7 weeks.
Anonymous
9/12/2022 01:59 PM
Please walk, bike instead - there is no reason for these in Boulder
Anonymous
9/12/2022 02:40 PM
I really don't think there are benefits unless you have stock in Lime.
Anonymous
9/12/2022 02:48 PM
If they had to be returned to a specific place (like the city bike
rentals), that would be different. I'm not sure this is the solution, but
they wouldn't look so trashy everywhere and be a hazard on the
sidewalks. But just haphazardly everywhere in the city is a mess.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 77 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 127 of 236
Anonymous
9/12/2022 03:12 PM
Climate benefits, public space activation benefits
Anonymous
9/12/2022 03:16 PM
They make the city money. Its only a matter of time before someone
gets seriously hurt and then it won't be fun anymore.
Anonymous
9/12/2022 03:28 PM
Good for the environment!
Anonymous
9/12/2022 03:28 PM
none
Anonymous
9/12/2022 04:22 PM
They help connect pedestrians access public transportation.
Anonymous
9/12/2022 04:32 PM
Keeps personal injury attorneys employed and benefits their
advertisers
Anonymous
9/12/2022 04:34 PM
none, no benefit! I had hoped to see responsible use but they are
scattered everywhere, I hate them now! They add to the trashy look
under bridges and often around unhoused areas.......
Anonymous
9/12/2022 04:45 PM
None
Anonymous
9/12/2022 04:50 PM
None...people on these scooter are a moving accident waiting to
happen and the city is directly ignoring this massive liability of people
with no insurance risking the public at large
Anonymous
9/12/2022 05:16 PM
Their dispersed nature makes them more convenient than the bikes.
But this is also their biggest problem. They are an Easter egg hunt at
times.
Anonymous
9/12/2022 05:27 PM
Another way to waste taxpayer money
Anonymous
9/12/2022 05:32 PM
The more non-car options the better! There will always be people who
are reckless and inconsiderate on scooters, but I’d hate to see those
few, wreck this opportunity for everyone else.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 78 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 128 of 236
Anonymous
9/12/2022 06:01 PM
None
Anonymous
9/12/2022 06:04 PM
Less car traffic, accessible transportation for people who cannot
afford cars
Anonymous
9/12/2022 06:15 PM
They are so helpful to people that lack a vehicle.
Anonymous
9/12/2022 06:18 PM
They make money for the companies that own them.
Anonymous
9/12/2022 06:28 PM
I do not know/ have experience answering the positive feedback
questions. How would we know such answers to these questions?
This is not an effective form!!!!
Anonymous
9/12/2022 06:45 PM
No cars
Anonymous
9/12/2022 07:13 PM
Efficient and fun
Anonymous
9/12/2022 07:15 PM
How many people above the age of 30 use scooters? It is a false
narrative that people are using them for last-mile transit. Keep
scooters geo-fenced to the CU campus.
Anonymous
9/12/2022 07:36 PM
None I can think of
Anonymous
9/12/2022 08:01 PM
There's no reason why you can't have scooters that are returned to a
drop-off site. Don't encourage laziness and sloppiness. This has
consequences for society as a whole
Anonymous
9/12/2022 08:33 PM
If well placed they solve some last mile mass transit issues
Anonymous
9/12/2022 08:39 PM
none
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 79 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 129 of 236
Anonymous
9/12/2022 09:04 PM
Seem fine to me.
Anonymous
9/12/2022 09:07 PM
Work to get from your bus to home but should not be left willy billy
anywhere.
Anonymous
9/12/2022 09:55 PM
They connect with city transportation- they allow you to get from a
bus stop downtown to east Walnut, for example, where no bus goes.
Anonymous
9/12/2022 10:36 PM
Less traffic on the road
Anonymous
9/12/2022 10:58 PM
I see many students riding them late at night which may mean they
are not drinking and driving
Anonymous
9/12/2022 11:00 PM
Better for the environment than a bus
Anonymous
9/12/2022 11:08 PM
Fun for tourists, good for the occasional time I don’t have my own
escooter/ebike/car/two legs on hand
Anonymous
9/12/2022 11:17 PM
Would be helpful to get to class if they were allowed on the hill. As
one of the demographics most likely to use scooters, it’s odd that
they’re not allowed to be parked on Univeristy Hill.
Anonymous
9/12/2022 11:29 PM
Allows college students to reach businesses they wouldn’t regularly
visit which benefits business away from campus
Anonymous
9/12/2022 11:31 PM
Easy to ride for most people and are simple to use
Anonymous
9/13/2022 12:07 AM
I feel much safer riding an e-scooter alone at night than I do walking
Anonymous
9/13/2022 01:34 AM
Absolutely nothing they are dangerous and a nuisance
Anonymous
9/13/2022 03:52 AM
I see many people using them responsibly and having good fun.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 80 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 130 of 236
Anonymous
9/13/2022 04:17 AM
Clean up the bums
Anonymous
9/13/2022 05:45 AM
No benefits. These scooters will make boulder worse.
Anonymous
9/13/2022 05:45 AM
None creates more problems as they get dumbed in the creek
Anonymous
9/13/2022 06:12 AM
There may be benefits, but with so many and the fact that most don't
know how to ride them, the cons outweigh the pros.
Anonymous
9/13/2022 06:41 AM
Fun? For who? The selfish people with zero regard for anyone else?
Anonymous
9/13/2022 06:46 AM
I see very little benefit.
Anonymous
9/13/2022 06:47 AM
You can’t even ride them on campus
Anonymous
9/13/2022 06:48 AM
Convenience, but maybe focus on boulder ebike program, ditch lime.
Anonymous
9/13/2022 06:54 AM
Less people in cars for short trips
Anonymous
9/13/2022 07:07 AM
Alternative to walking for errands where they are allowed. Enables
you to bus to one location, scooter around between multiple locations
for errands, and leave the car at home.
Anonymous
9/13/2022 07:14 AM
The vast majority of the riders seem quite in control and competent.
Anonymous
9/13/2022 07:18 AM
I was out on a walk one day and hurt my ankle having the scooter
was very helpful to get closer to my home. Also I know a woman that
felt unsafe and the scooter allowed her to get away from a potentially
dangerous situation.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 81 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 131 of 236
Anonymous
9/13/2022 07:23 AM
None
Anonymous
9/13/2022 07:27 AM
The e s cooter company is lining it's own pockets with cash as the
expense of citizens who pay city taxes to use their own sidewalks. E
scooters are dangerous. I never see their users wearing a helmet. I
believe there has already been a serious accident of one e scooter
user at the intersection of Colorado and Foothills highway. The city is
promoting serious head injuries to this youthful , with often poor
judgement population.
Anonymous
9/13/2022 07:32 AM
Reduce drunk driving
Anonymous
9/13/2022 07:35 AM
None, make people walk there is an obesity crisis
Anonymous
9/13/2022 07:40 AM
They cause 10 times as many accidents than bikes per capita. Not
sure how to frame that as a benefit but I'm sure Lime will think of
something
Anonymous
9/13/2022 07:42 AM
Awesome for exploring the multitude trails - I wouldn’t have explored
as much because I don’t own a bike.
Anonymous
9/13/2022 08:06 AM
You can’t be in support of carbon reduction and sustainability and not
be in support of scooters, e-bikes, etc. I’ve replaced countless vehicle
trips with scooter rides
Anonymous
9/13/2022 08:37 AM
Can be safer for women to travel than walking or riding in some
instances
Anonymous
9/13/2022 08:40 AM
None I can see
Anonymous
9/13/2022 08:54 AM
A good environmental option instead of driving
Anonymous
9/13/2022 09:06 AM
Reducing parking and congestion in Boulder is great - plus, they are
low emission and don’t require personal ownership, which is great!
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 82 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 132 of 236
Anonymous
9/13/2022 09:07 AM
e-scooters cut down on traffic congestion and parking
Anonymous
9/13/2022 09:09 AM
Help reduce vehicle miles traveled, accessible to people of all
incomes, allow out of town folks to easily access alternative
transportation.
Anonymous
9/13/2022 09:17 AM
Alternative transportation that keeps people safe when COVID is
higher — they don’t have to crowd into a bus
Anonymous
9/13/2022 09:20 AM
I don’t believe they can get to campus…
Anonymous
9/13/2022 09:22 AM
Tourism! People visiting town can see more of the town and spend
money throughout the city as the explore on scooters.
Anonymous
9/13/2022 09:22 AM
a part of fixing last mile problems (good partner with B-cycle)
Anonymous
9/13/2022 09:23 AM
It really helps me as someone who is dependent on the bus system
and sometimes has to take a bus that lets me off almost a mile away
from my house. Every option that helps me get around faster and
safer and with more flexibility helps me continue living car-free.
Anonymous
9/13/2022 09:27 AM
I normally commute around Boulder in my car. While my car was
being serviced, I used e scooters to get to doctors appointments, the
grocery store, and social activities. It was a quick and fun way to get
around the city.
Anonymous
9/13/2022 09:30 AM
The scooters are generally parked on the side of the walkways and
don't seem to impact travel. I wish I could go further on them. I live at
Arapahoe and 33rd, and would love to get to work downtown, but
they don't go past 29th street. It doesn't make the trip as worthwhile.
Anonymous
9/13/2022 09:32 AM
I thought that e-scooters did not work on campus. As for replacing
other services, e-scooters are not usable during snow or other
incremental weather.
Anonymous
9/13/2022 09:57 AM
Allows me to have a mode of transit when I don’t have a safe place to
store my personal e-scooter or bike at a destination. Allows for
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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spontaneous trips without prior personal transportation planning.
Provides options for mobility allowing to easily go without a car.
Anonymous
9/13/2022 10:23 AM
Absolutely none.
Anonymous
9/13/2022 10:34 AM
I’ll admit they are a good way for people to travel farther and quickly,
yes.
Anonymous
9/13/2022 10:37 AM
Anything to get lazy Americans out of their cars and relieve
congestion and pollution is a great idea.
Anonymous
9/13/2022 10:49 AM
Probably a reduction in drunk driving...but drunk riding e-scooters
means more head injuries. Do you like people getting head injuries?
Anonymous
9/13/2022 11:01 AM
I should also add that if the program was intended for CU students as
a former CU staff member, it should have been paid for by the
university not the city. I have seen one person on an escooter who
seemed to be doing a shopping trip. I haven’t noticed any impact on
Lyft or Uber use by the escooters due to the dropoffs that I see at the
14th St bus station.The only other visible use of them that I’ve seen is
high school kids riding them to their apartments near Arapahoe and
55th. and by college kids near Baseline. The CU students are
rightfully afraid to take them anywhere near the PearlStreet Mall. I am
thankful that the program is not anywhere as successful as in Denver
where it’s a mess. The entire area near Union Station was jammed
with bunches of idle scooters when I was there in 2018. I felt so
threatened by idiots riding then on a narrow sidewalk two abreast that
I have not been back to downtown Denver for this reason. I feel the
city neglected to fully investigate the insurance liabilities of the
program and that it’s only due to its lack of success that no one has
been killed riding one while either drunk or stoned.
Anonymous
9/13/2022 11:05 AM
None
Anonymous
9/13/2022 11:07 AM
If e-scooters don't work west of 30th are they really helping students
get to campus?
Anonymous
9/13/2022 11:08 AM
I see the young and more seasoned people in my neighborhood use
these more and more. Some of them don't have cars, so it's a semi-
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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affordable way for them to be independent in getting places. I also
like how mutual it is, if there is one left in a neighborhood, others
have easy access. Also, it's fabulous in terms of reducing car use and
overall energy use in transportation for in-town short trips.
Anonymous
9/13/2022 11:17 AM
I prefer those bike sharing bikes to scooters.
Anonymous
9/13/2022 12:40 PM
They offer very little benefit - especially compared to better services
such as B-Cycle.
Anonymous
9/13/2022 12:50 PM
Eco friendly, easy to use, fast and efficient, enhance micro mobility
and macromobility, provide essential transportation
Anonymous
9/13/2022 01:04 PM
None to mention.
Anonymous
9/13/2022 01:09 PM
According to the city's Lime/Uber scooter website, these scooters are
supposed to be geo-fenced so that they don't work outside of a
certain area (east of 28th and north of Jay Road I believe) but I have
seen them all over the neighborhoods near Celestial Seasonings, well
outside the geo-fence boundary.
Anonymous
9/13/2022 01:30 PM
Great to use when one person is biking and you’d like to join them for
a short trip
Anonymous
9/13/2022 01:48 PM
They make people fat and lazy because they should walk.
Anonymous
9/13/2022 01:50 PM
They seem similar to the b-cycle program in allowing people to try out
alternative forms of transportation without the large commitment of
purchasing and safely storing a personally owned device. With the
added flexibility of not being restricted to docking stations (though this
is also the biggest downside if not parked responsibly; which seems
too often).
Anonymous
9/13/2022 02:07 PM
none. they're terrible.
Anonymous They are very cheap, emissions free, and take up less space than
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City of Boulder Questionnaire Results
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9/13/2022 02:10 PM cars
Anonymous
9/13/2022 02:12 PM
I've heard that e-scooters typically replace walking trips. They aren't
designed for very long trips. With Lime needing to drive around to
rebalance and recharge scooters, are they actually preventing any
emissions?
Anonymous
9/13/2022 02:19 PM
Really fun
Anonymous
9/13/2022 02:40 PM
None - they and bicycles on sidewalks/pathways are hazardous due
to the people riding them, who have no regard for pedestrians.
Spike
9/13/2022 02:47 PM
They often litter the multiuse paths and sidewalks in my
neighborhood, so...fertilizer for plants? They make a lot of noise
when someone tries to move them? Super beneficial.
Anonymous
9/13/2022 02:49 PM
In a place with limited or sub-par public transit, scooters are an easy
and relatively inexpensive way to allow people to get places more
easily or where they otherwise might not be able to get without a car
or a bike
Anonymous
9/13/2022 02:51 PM
None.
Anonymous
9/13/2022 03:02 PM
The benefits are far outweighed by the drawbacks:
Anonymous
9/13/2022 03:10 PM
If a person thinks an e-scooter is fun, they have their own e-scooter.
Anonymous
9/13/2022 03:13 PM
Just have a designated parking place so those with mobility
disabilities are not struggling.
Anonymous
9/13/2022 03:22 PM
Quick and easy on inclined streets
Anonymous
9/13/2022 03:22 PM
I would never use one without a helmet
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/13/2022 03:25 PM
none
Anonymous
9/13/2022 03:36 PM
It is taking $ from RTD!
Anonymous
9/13/2022 03:38 PM
I don’t see any benefits to them, I feel the e bikes are much more
useful for all the purposes that I would use a scooter for and they’re
easier to find since they have bike racks
Anonymous
9/13/2022 03:38 PM
Yeah, none. Well the intention of them is a great idea, they end up
being used recklessly and discarded like trash.
Anonymous
9/13/2022 04:33 PM
E scooters make the community less safe on sidewalks
Anonymous
9/13/2022 04:43 PM
None
Anonymous
9/13/2022 05:04 PM
I think they’re great and a necessity
Anonymous
9/13/2022 05:40 PM
n/a
Anonymous
9/13/2022 05:53 PM
There’s not enough in Boulder to have experienced them.
Anonymous
9/13/2022 06:10 PM
Better for the environment than driving a mile or so.
Anonymous
9/13/2022 06:35 PM
I only see kids riding these. I live in east boulder. No college students,
or paying customers ride these in east boulder. Kids don't use ride
hailing these seem like toys to be discarded and nobody is
responsible they sit for days dumped everywhere.
Anonymous
9/13/2022 06:40 PM
- less drunk driving - less air pollution - less congestion
Anonymous They’re a really fantastic option when people visit me in Boulder. I
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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9/13/2022 07:00 PM usually bike but I don’t have an extra bike for visitors. E-scooters
allow us to get around together and avoid using a car.
Anonymous
9/13/2022 07:38 PM
Great for myself as a tourist
Anonymous
9/13/2022 07:51 PM
W ell…..if it really is supportive economically good but a lot of kids
who use to ride their bikes are all gettin fat on these scooters
Anonymous
9/13/2022 08:00 PM
None worth stating. The majority of scooter users don’t wear helmets,
are often inebriated, and frequently ride with 2 people on 1 scooter
which is extremely unsafe.
Anonymous
9/13/2022 08:09 PM
None.
Anonymous
9/13/2022 08:13 PM
If you actually have hard data about the indicators you list in survey
question #5, please make it available. Students in Boulder already
have full access to campus via various subsidized RTD and campus-
provided transit, in addition to their own vehicles and Boulder's
comprehensive transit system. I would support your project ending
within the larger city, in favor or attempting to offer it within the CU
campus.
Anonymous
9/13/2022 08:14 PM
Make me avoid walking on bike paths
Anonymous
9/13/2022 08:39 PM
Perhaps prevent CO2 emissions for someone having a car? Not sure
really sure if those metrics add up
Anonymous
9/13/2022 08:50 PM
Fucking dirty!
Anonymous
9/13/2022 09:01 PM
E-scooters combined with public transit & Bcycle reduce the pressure
to need to own a car
Anonymous
9/13/2022 09:01 PM
I love everything about these
Anonymous There are zero benefits for escooters in town
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11.14.22 TAB Agenda 5 Micromobility
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9/13/2022 09:24 PM
Anonymous
9/13/2022 10:06 PM
They're so convenient and fun for short trips!
Anonymous
9/13/2022 10:22 PM
I really think the value of spontaneous micro-mobility cannot be
overstated. People in towns with good scooter options have so much
more of an ability to do things - work, fun, errands - without stressing
about having a car or figuring out mass transit. We should learn into
this!
Anonymous
9/13/2022 10:29 PM
My favorite commute ever! Plus a great way to get to nearby services
when you don't have time/don't want to walk
Anonymous
9/13/2022 10:49 PM
Every car trip a scooter eliminates makes Boulder safer and more
sustainable.
Anonymous
9/13/2022 10:51 PM
easy to operate, easier to connect to transit
Anonymous
9/14/2022 06:18 AM
Can easily get by the people who complain about e-scooters
Anonymous
9/14/2022 06:29 AM
I usually walk, but they are a great alternative when I am late, need to
go a little farther, or if I work late and want to get home quicker
Anonymous
9/14/2022 06:41 AM
Every car trip replaced by an e-scooter ride is a benefit to the
environment.
Anonymous
9/14/2022 06:44 AM
Again, given restrictions on their use, I don’t see how these are
particularly useful in the big picture.
Anonymous
9/14/2022 06:48 AM
They are a great alternative to driving! Much better for the
environment!
Anonymous
9/14/2022 06:53 AM
If the limited area was expanded there would be greater benefit.
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/14/2022 08:00 AM
Good way to kill some elderly person. Nothing but trouble. Have seen
them dumped in front of some unsuspecting home, like trash.
Anonymous
9/14/2022 08:05 AM
I love all the scooter use in town.
Anonymous
9/14/2022 08:10 AM
Decreased Carbon emissions!
Anonymous
9/14/2022 08:32 AM
Frees up parking spots all over town and on campus.
Anonymous
9/14/2022 08:32 AM
Our multi-use paths that I use all the time on an actual bicycle to
commute, shop and meet friends have become the most dangerous
place to be. Just yesterday I was meeting friends at Upslope East and
was nearly taken out by non-pedal assist e-bikes(80-100lb
motorcycles). I have also had encounters with scooters traveling on
the wrong side of the path going through dark tunnels.
Anonymous
9/14/2022 08:38 AM
Besides ride hailing, I believe they also replace car trips, especially
when combined with busses.
Anonymous
9/14/2022 08:39 AM
I see no benefit other than to the companies making them.
Anonymous
9/14/2022 08:41 AM
E-scooters are like bcycle but worse
Anonymous
9/14/2022 08:42 AM
E-scooters are an important last-mile tool for commuters. But the
rental platform (as opposed to private ownership) fails to adequately
address this use/need.
Anonymous
9/14/2022 09:21 AM
These scooters make my commute both the easiest and most fun
commute I've ever experienced. I have considered staying in my
current apartment longer than I would otherwise, solely because I do
not want to give up this commute. I would be very sad to see them
go.
Anonymous
9/14/2022 09:25 AM
This town has too many cars and we are often reminded of that due
to pollution. These scooters allow for greener mobility around town
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Page 90 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 140 of 236
Anonymous
9/14/2022 09:31 AM
None. The public transportation in this city is already too good for
these to replaced buses.
Anonymous
9/14/2022 09:34 AM
A private company makes money. Take that as a benefit for them, not
for the taxpayers of Boulder.
Anonymous
9/14/2022 09:35 AM
fewer cars on the road.
Anonymous
9/14/2022 09:42 AM
no benefits. they are terrible and highly unsafe!
Anonymous
9/14/2022 09:42 AM
get cars off the street for short impromptu trips. The sit-down electric
scooters are much more like bikes and are a big hit in other
communities. Much safer and accessible for everyone (without
balance problems)
Anonymous
9/14/2022 09:49 AM
On nice days the scooters provide things benefits however once it
starts to get cold the scooters are used way less often.
Anonymous
9/14/2022 10:23 AM
The big benefit is that the scooters fill in a gap left between bus times
and are more direct ways to travel.
Anonymous
9/14/2022 10:25 AM
The Geo Fencing at 28th is wonderful, please do not let them
encroach further into the city.
Anonymous
9/14/2022 10:29 AM
Removing more cars from the road! Traffic in Boulder has gotten
worse, parking has gotten more difficult, and scooters are a great
alternative
Anonymous
9/14/2022 10:36 AM
They are clearly a useful addition to our community considering how
many people I see riding them everyday. I personally have never had
a negative experience with them and fully support them being
available to use here in Boulder.
Anonymous
9/14/2022 10:44 AM
Allows people that use public transit, like the bus, to exit the bus and
take a scooter to their destination. Also, more e-vehicles are
necessary as we move into an electric future.
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/14/2022 11:04 AM
Better mobility for those that do not know how to ride a bike.
Anonymous
9/14/2022 11:09 AM
There are no b cycles near my house. Lime scooters allow for better
connections to public transit and for dirt distance travel. Compared
with b cycles, it's nice that you don't need to worry about it there's a
station near your destination
Anonymous
9/14/2022 11:17 AM
They provide more accessibility options for people with mobility
limitations.
Anonymous
9/14/2022 11:31 AM
Removes cars from streets.
Anonymous
9/14/2022 11:33 AM
E scooters replace short car trips.
Anonymous
9/14/2022 11:34 AM
I see folks I know grabbing them for short trips that would be a little
too far to walk.
Anonymous
9/14/2022 11:41 AM
No one wants a dead city - Where no one is ever walking or using
paths on bikes/scooters. This also increases commerce and I can say
I have used them to get to local stores where I would not have
otherwise.
Anonymous
9/14/2022 11:55 AM
Last mile transit connections, environmental impact.
Anonymous
9/14/2022 12:24 PM
they may benefit some small number of riders else they wouldn't use
them meanwhile the social cost is bourn by the rest of us
Anonymous
9/14/2022 12:48 PM
E-scooters enable multi-modal trips more easily (for example, walk to
e-scooter, then e-scooter to BCycle, then BCycle to bus).
Anonymous
9/14/2022 12:59 PM
Less traffic
Anonymous Anything to get people out of cars, or even replace cars is a benefit.
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9/14/2022 01:23 PM
Anonymous
9/14/2022 01:30 PM
No benefits at all they are awful
Anonymous
9/14/2022 01:40 PM
Cool idea, but discarded scooters in rights-of-way are a real problem
throughout the area.
Anonymous
9/14/2022 01:52 PM
Less traffic from needing to drive to get to a destination.
Anonymous
9/14/2022 02:47 PM
More space efficient then bikes if properly used and stored, which
allows additional eco-friendly mobility
Anonymous
9/14/2022 02:53 PM
You can't get a dui from riding them
Anonymous
9/14/2022 03:31 PM
They are useful for short trips, but they often end up being pricey.
Anonymous
9/14/2022 03:53 PM
Less traffic.
Anonymous
9/14/2022 04:19 PM
They provide a more flexible "last mile" option for transit by replacing
walking and some inefficient bus routes. Since they are automatically
equipped with lights they are sometimes even more visible at night
than bikers who could be missing lights.
Anonymous
9/14/2022 04:24 PM
For people who can't bike, scooters provide an in-town option for
traversing distances that would take too long to walk.
Anonymous
9/14/2022 04:24 PM
If they replace car trips, that's good
Anonymous
9/14/2022 04:27 PM
I'm a lifelong Boulder resident, but I lived in Oakland from 2014 to
2020. Lime scooters were GREAT! I used them to get to work, to go
to the grocery store to run errands. My son and I would just ride them
for fun sometimes.
Anonymous An employee of ours uses an e-scooter to get to work when her
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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9/14/2022 05:03 PM husband needs their car. She is unable to ride a bike.
Anonymous
9/14/2022 05:06 PM
They reduce automobile traffic and parking congestion
Anonymous
9/14/2022 05:18 PM
Prevent drunk driving
Anonymous
9/14/2022 05:30 PM
Commuting to work has been way faster, cheaper, and less
environmentally impactful. I have seen less people drive creating
more parking spaces and less congestion.
Anonymous
9/14/2022 05:31 PM
Lime gets free space to advertise their business
Anonymous
9/14/2022 07:03 PM
Don’t assume that the alternative to escooter is a car.
Anonymous
9/14/2022 08:27 PM
Na
Anonymous
9/14/2022 08:44 PM
Anything that encourages a reduction of cars can is a Pro that
outweighs all Cons.
Anonymous
9/14/2022 09:20 PM
None. Further investment into the BCycle program will provide far
better mobility options with significantly reduced environmental
impacts.
Anonymous
9/14/2022 09:22 PM
They aren’t even allowed on campus! Cu doesn’t want to deal with
them.
Anonymous
9/15/2022 08:15 AM
Can make getting places more flexible. Can combine with busses for
example.
Anonymous
9/15/2022 11:13 AM
Again, e-scooters are just left everywhere, often without regard to
impacts of others around them. Additionally, some intoxicated or high
individuals will use these e-scooters and endanger others around
them without consequence.
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Page 94 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 144 of 236
Anonymous
9/15/2022 03:58 PM
I have traveled a lot, and find places with scooter options to be more
active and fun.
Anonymous
9/15/2022 05:03 PM
I have yet to see what looks like someone going to work on an E
scooter. Mostly young adults who look like they are playing around.
Not viable transportation for anyone over about 30 years of age or
any families with young children. Please discontinue before there are
more serious injuries. Not clear if they are to be ridden on sidewalk or
street, etc. They are really an eyesore.
Anonymous
9/15/2022 06:54 PM
Sadly I see few benefits other than for students to use and discard
Anonymous
9/16/2022 08:28 AM
None that aren’t provided, better, by existing services.
Anonymous
9/16/2022 09:05 AM
Save money, help the environment, provide entertainment. Inspired
me to use my car less and scooter more for errands. Please keep
these around
Anonymous
9/16/2022 09:11 AM
Fun family activity, accesssible
Anonymous
9/16/2022 12:02 PM
I cannot answer the above with any amount of certainty. However, I
would presume it is the very young crowd who gave feedback on
these.
Anonymous
9/16/2022 04:23 PM
It has allowed me to run errands I otherwise wouldn’t be able to, I
have been able to bond with friends on scooter rides, and being able
to travel in an open environment is really great for your emotions
because it as a much needed serotonin boost after being stuck inside
a lot of the time.
Anonymous
9/16/2022 06:54 PM
Our experience was so terrible that I can’t think of anything beneficial.
Anonymous
9/17/2022 12:34 AM
I see no benefits to e-scooters. We have a great bus system and
many bike paths. I deserve to be able to walk down the sidewalk
without getting run over by an e-scooter, and I deserve that more than
someone deserves to have fun. There are plenty of ways to have fun
that don't involved running someone over and trashing a
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11.14.22 TAB Agenda 5 Micromobility
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neighborhood with an abandoned e-scooter. And I'm tired of the
"students need to get to campus" argument. BUSES!! BIKE PATHS!!
or just WALK!! I walk to campus all the time, and I live 2 miles away!!
It keeps me in great shape!! It's great exercise!! Students can get
themselves out of bed 1/2 hour earlier and WALK!!
Anonymous
9/17/2022 02:00 AM
greenhouse gas emissions reductions, easier mobility for city visitors
Anonymous
9/17/2022 12:48 PM
Benefits? Mobility is one but if a person is a regular user of an
scooter I would recommend they buy one and store it in their house or
garage and not out in front of their neighbors house. How about
contributing to obesity? What about reduced ridership on RTD? What
about dangers of being unfamiliar with the balance of a scooter and
most riders not wearing protective head gear?
Anonymous
9/17/2022 04:02 PM
The scooters provide no benefit to Boulder. End the program
Anonymous
9/17/2022 05:40 PM
Getting cars off the road!
Anonymous
9/17/2022 08:10 PM
They are unnecessary and a huge, dangerous.
Anonymous
9/17/2022 08:58 PM
If I didn’t have the scooter I would have had to use ride hailing
service.s much prefer scooter.
Anonymous
9/18/2022 10:52 AM
I use it to get to doctor or dentist appointments in the area.
Someone
9/18/2022 07:17 PM
Fewer car trips.
Anonymous
9/19/2022 12:45 PM
most environmentally friendly mode of transport aside from walking
and biking
Anonymous
9/20/2022 03:43 AM
All the same you already know plus since they are in other big tens it
shows the progressive positive movement forward that Boulder has
such as other big cities.
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City of Boulder Questionnaire Results
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Anonymous
9/20/2022 11:07 AM
They aren't allowed on campus
Anonymous
9/20/2022 12:27 PM
Fast and quick and easy!
Anonymous
9/20/2022 01:46 PM
N/A
Anonymous
9/20/2022 03:12 PM
Saves money
Anonymous
9/21/2022 08:25 AM
hard to imagine obvious benefits to something that gets driven
around by a big truck. seems like any saved ride is replaced with the
big truck ride for the scooter, and the truck probably costs more co2
than the hauled ride…
Anonymous
9/21/2022 01:56 PM
First and last transit miles solution. Also helps keep people out of their
vehicles.
Anonymous
9/21/2022 01:58 PM
Allows teens greater flexibility in getting around non-bus route
areas/times. Our now 18 yr. old son uses instead of a car when going
relatively close by, but not wanting to walk.
Anonymous
9/21/2022 05:03 PM
Quieter than cars
Anonymous
9/22/2022 05:13 AM
E-scooters can help with parking. It would be great if they were
allowed downtown- that would be a great way to get downtown or to
crowded places like Chautauqua and not have to worry about
parking.
Anonymous
9/22/2022 08:08 AM
Are they an affordable and convenient transport option?
Anonymous
9/22/2022 09:02 AM
e-scooters provide very few benefits. The community would be better
served ifs there were no e-scooters
Anonymous
9/22/2022 09:41 AM
I think, if done properly, they could be a good solution to the last mile
problem with public transport.
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 147 of 236
Anonymous
9/22/2022 10:33 AM
Studies in California have shown that that this approach did not
reduce car use. The switch to scooters/bikes was from walking/public
transportation.
Anonymous
9/22/2022 04:23 PM
n/a
Anonymous
9/22/2022 04:40 PM
Scooters are far better than being passed by an electric bike. The
bikes are much wider and come much closer to me, sometimes
causing me to lose my balance on days when I’m not using my
wheelchair. I do prefer that the bikes have designated parking areas.
Anonymous
9/22/2022 07:03 PM
Great if you live far from campus
Anonymous
9/23/2022 09:38 AM
could make going to hill from east campus/goss grove or vice versa
much more doable/less expensive for students
Anonymous
9/23/2022 01:02 PM
Again, eliminating cars is an important byproduct of scooters. This
survey is really bad.
Anonymous
9/23/2022 01:06 PM
There are no major benefits with e-scooters.
Anonymous
9/23/2022 02:03 PM
Na
Anonymous
9/23/2022 02:04 PM
I don’t like them, but I suppose there are some benefits.
Anonymous
9/23/2022 04:36 PM
They are fun
Anonymous
9/23/2022 05:41 PM
Tourists seem to like them a lot.
Anonymous
9/24/2022 02:27 PM
Faster than walking, provide more options for people without cars
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/25/2022 08:29 AM
Micro mobility options like this are great first and last Mike solutions!!!
More if these please.
Anonymous
9/25/2022 06:46 PM
They are more convenient than waiting for the bus.
Anonymous
9/26/2022 08:06 AM
Better than biking if you’re going to work and are maybe in an outfit
you can’t bike in/get sweaty in. Can park almost anywhere. No time
needed to lock up compared to a bike. Don’t have to worry about
your personal bike being stolen (a huge fear of mine with bike
transit).
Anonymous
9/26/2022 11:26 AM
In theory they should replace cars on the road which helps with traffic
flow and also air quality.
Anonymous
9/26/2022 09:11 PM
I can't think of any real benefits except for the e-scooter companies. If
we permit them, a lot of people will get hurt. Injuries to pedestrians
and e-scooter riders are well documented on the internet. Just do a
search for "e-scooter injuries."
Anonymous
9/27/2022 08:18 AM
It’s inexpensive.
Anonymous
9/27/2022 11:50 AM
Use by teens ?
Anonymous
9/27/2022 02:12 PM
I think for young people who live in areas that are not public transit
accessible it provides some new transportation options (e.g. I have
seen a lot of scooters at St. Lazaro mobile home park) and also in the
neighborhood where I live which is about 1 mile from public
transportation (next to pleasant view soccer field).
Anonymous
9/27/2022 02:19 PM
Teens and tweens can get around more, giving them some freedom!
Anonymous
9/27/2022 03:01 PM
People should just ride bikes and be responsible for their own
transportation
Anonymous There are no benefits. The city should be expanding bus and bicycle
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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9/27/2022 03:15 PM access, and providing better and more affordable transportation
options for lower income and marginalized communities.
Anonymous
9/27/2022 10:37 PM
They are better for the environment than driving a car, they make it
easier to run quick errands, they promote social behavior (chatting
with other scooter riders, social encounters with other people using
the pathways, etc).
Anonymous
9/28/2022 01:59 PM
No benefits
Anonymous
9/29/2022 12:47 PM
None.
Anonymous
9/29/2022 05:49 PM
I see no benefits
Anonymous
9/29/2022 08:21 PM
They are a great way to hopefully decrease the amount of cars on the
roads here, and decrease traffic/commute times
Anonymous
9/29/2022 08:37 PM
There are no benefits
Anonymous
9/29/2022 09:01 PM
Clean energy friendly. Affordable
Anonymous
9/30/2022 01:36 AM
Where the pilot was ran was in places that were appropriately
targeted for areas with access issues-provided the right benefit in the
right place.
Anonymous
9/30/2022 06:32 AM
I don’t like them.
Anonymous
9/30/2022 06:50 AM
Given the rideshare prices rose dramatically the lime scooters provide
the affordable alternative
Anonymous
9/30/2022 07:02 AM
Significant speed limit controls. Yield to pedestrians.
Anonymous Bikes work really well, are safer, and cause less variance in travel,
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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9/30/2022 07:06 AM creating a safer environment.
Anonymous
9/30/2022 07:24 AM
NONE
Anonymous
9/30/2022 07:31 AM
There are no benefits
Anonymous
9/30/2022 07:31 AM
They’re not as scary and dangerous as e-bikes
Anonymous
9/30/2022 10:10 AM
It's probably preferrable to have a drunk CU student on a scooter
than behind the wheel of an automobile. But... In (5) above, how can
you possibly conside "E-scooters allow college age students to get to
campuses" to be a benefit? My understanding is that CU has a "no
scooters on campus policy", and Boulder's decision is not going to
change that. There is a much larger problem with student mobility that
is not going to be addressed in any significant way by scooters.
Anonymous
9/30/2022 11:19 AM
No need to drive drunk when you can just ride a scooter.
Anonymous
9/30/2022 12:42 PM
Anything that decreases car usage is a huge win!!
Anonymous
9/30/2022 03:47 PM
The fact that you can use them to get to your destination and leave
them to be picked up seems like a big plus for users.
Anonymous
10/01/2022 07:41 PM
We have B-cycle and regular bikes, e scooters are not necessary
Anonymous
10/01/2022 07:46 PM
They help people get around. They should have to stay on the
roadway, in the bike lane is fine. They should also be liable for issues
with other users.
Optional question (280 response(s), 744 skipped)
Question type: Essay Question
Q12 What ideas or concerns do you have that would improve shared e-scooter services for
the Boulder community? Please describe:
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/12/2022 09:10 AM
I think the City should consider doing a strong marketing campaign
aimed at demonstrating the value of replacing car/uber/Lyft trips with
e-scooters, and the value that has to reducing Green House Gas
emissions...and why the City is sees e-scooters as a benefit to our
transportation system.
Anonymous
9/12/2022 10:25 AM
Designated parking areas/fines for those who don't park
appropriately. Would like this program to expand to all of Boulder.
Anonymous
9/12/2022 11:09 AM
Please expand the neighborhoods/areas these scooters are able to
travel. The utility of these escooters are limited if not able to access
the whole city.
Anonymous
9/12/2022 11:10 AM
I think it is great that we are trying out some ideas to get people out of
cars. At the same time, I know that I voted for a rail line that has still
not come to fruition. I believe $270 million was collected in taxes for
this effort. I would rather see this rail line built over all the other efforts
such as the e-scooter services that we voted for over 15 years ago.
Anonymous
9/12/2022 11:19 AM
They are more expensive than I anticipated. I misunderstood the cost
of riding a scooter being charged by the minute in addition to the
base fee. I thought it was charged by the distance. I road less than 2
miles in 14 minutes and was charged over $6. It was the first and last
ride taken on an e-scooter.
Anonymous
9/12/2022 11:33 AM
Have a way to ticket people who illegally ditch scooters on sidewalks,
wheelchair ramps, or any non-designated space. Hand out DUI's for
using scooters while intoxicated. Track scooter usage data to see
who scooters actually benefit. Work with the bike co-ops to help with
equitable and non-motorized (yes an e-scooter has a motor) means
of transportation. This would involve keeping bikes out of landfills.
Have it be designed by CU students to make it relevant, cool, and
adoptable to the behavioral norms of the demographic you are trying
to reach. Fort Collins has a great model for this. Bike-friendly cities!!!
You don't see people littering the town with B-cycles do you? Stop
using my tax money to provide expensive solutions to solvable
problems. Quit spoiling the community. Use a model that works such
as one from sustainable community development and get this town
involved! We want to work together, volunteer, and help each other
out. We don't want to be dependent on you. Design a survey where
you can't skew the results in favor of your agenda.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/12/2022 11:51 AM
Allow them east of 28th
Anonymous
9/12/2022 11:53 AM
Not allow them in public parks or bike paths
Anonymous
9/12/2022 11:59 AM
They need to be collected more frequently. E scooters frequently
block the sidewalk, etc.
Anonymous
9/12/2022 12:05 PM
Put in a docking station, similar to B-bikes. That way they stay off the
sidewalks when not in use, get charged regularly and don't have to be
hunted down, service, and returned to a random corner... in the
middle of the sidewalk.
Anonymous
9/12/2022 12:12 PM
Thus was a waste of time and resources.
Anonymous
9/12/2022 01:41 PM
Perhaps a horn or bell to alert walking pedestrians. Also, maybe a
GPS to show how they travel and if they ride it on their right of way.
Then users can get a warning on their account to manage it more
safely
Anonymous
9/12/2022 01:48 PM
Perhaps whoever rides the scooter next could report the
condition/position that the scooter is left in. Such as if it were left lying
down in the middle of a walk.
Anonymous
9/12/2022 01:55 PM
The geofencing around bodies of water is fine but not being able to
go west of 28th is ridiculous. I know some loud homeowners will bark
about scooters ruining the town but they provide a net benefit.
Anonymous
9/12/2022 01:59 PM
Dont allow them be a nuisance and hazard as they have in so many
other locations. There is no real need for these in Boulder. Take a
stand. Do the right thing and stand up to these companies that care
only about $$ and not our local community.,
Anonymous
9/12/2022 02:16 PM
They need to be returned to a station. It's too easy to just leave them
on the trails and in bike paths. I think the idea is great but there
doesn't seem to be follow through on the user end to move them out
of the nuisance category.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 103 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 153 of 236
Anonymous
9/12/2022 02:31 PM
The kids that use them need to understand some city travel and
parking rules and regulations. Where I live, the HOA board has
brought up the e-scooters as a neighborhood nuisance problem!
Anonymous
9/12/2022 02:39 PM
Concers- they are visual pollution scattered all over often blocking
paths. Are they safe for bad weather?
Anonymous
9/12/2022 02:40 PM
Ban them from City streets and sidewalks.
Anonymous
9/12/2022 02:45 PM
Take them out of Boulder.
Anonymous
9/12/2022 03:12 PM
Parking rules or docking zones for scorers in a parking space next to
every block.
Anonymous
9/12/2022 03:16 PM
Discontinue the program like many other cities have.
Anonymous
9/12/2022 03:19 PM
Two gps tracking chip. one in front, one in back. Not allow to be left
on sidewalks 48" or less. Try and get some of the apartment
complexes to have a designated zone for parking.
Anonymous
9/12/2022 03:20 PM
The gaps where the scooters quit are confusing and annoying. Either
allow them or not, don't try to micromanage safety via GPS.
Anonymous
9/12/2022 03:28 PM
If they were closer to campus I would be able to use them more
regularly. But there is a group fence limiting them to a certain area.
Anonymous
9/12/2022 03:28 PM
not to b used by kids under 12
Anonymous
9/12/2022 03:43 PM
I love the scooters but I think the default max speed of the scooters is
way too fast. If I turn the safety mode on I feel safe. But I rode once
with it off and went over a speed bump and flipped over and scraped
myself up (arms) pretty badly.
Anonymous
9/12/2022 03:50 PM
They need to be returned to a designated spot, like bike share.
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/12/2022 04:20 PM
We have a great bus system that can get people to most businesses
within a short walk. It's okay if everyone's entire life is not on demand.
If you must have scooters in Boulder, then let's go with a color that
blends in with the city a bit better. The bright green is very urban and
looks trashy in this town. Surely there is another color option even if it
is a different vendor.
Anonymous
9/12/2022 04:29 PM
there should be hubs for parking- or be charged more for just leaving
them mid -sidewalk!
Anonymous
9/12/2022 04:32 PM
Get rid of them.
Anonymous
9/12/2022 04:34 PM
get rid of them, it failed! they are dangerous to ride, car drivers find
the scooters unpredictable in what they will do and where they will
ride! they are a public danger as they are scattered in streets and on
sidewalks!
Anonymous
9/12/2022 04:45 PM
Stop the service immediately!!
Anonymous
9/12/2022 04:47 PM
Kids race around dangerously. They hit the brace hard to screech
sound, very annoying.
Anonymous
9/12/2022 04:50 PM
Make all intended riders take a DOT class, get a license, and
purchase liability insurance...just like a motorized vehicle...because
that is what they are! And ban them from sidewalks!
Anonymous
9/12/2022 05:16 PM
Don’t just limit them to the 30th corridor. This is a very bad corridor
right now.
Anonymous
9/12/2022 05:27 PM
Sell the, to Portland
Anonymous
9/12/2022 05:32 PM
I like the scooters a lot! I don’t have any ideas or concerns at this
point in time.
Anonymous
9/12/2022 05:44 PM
Scooters are constantly found abandoned and discarded all over the
test zone. Being forced to park them like B Cycles in designated
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11.14.22 TAB Agenda 5 Micromobility
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locking zones would be the only way I see these working on Boulder.
Anonymous
9/12/2022 05:45 PM
People need to stop abandoning them wherever they want, e.g.
sidewalks.
Anonymous
9/12/2022 06:01 PM
Clarity about where they can be ridden or left
Anonymous
9/12/2022 06:04 PM
I have some concern about injury and fatality, but am overall very
supportive (all modes of transportation come with risk- just need to
minimize the risk).
Anonymous
9/12/2022 06:13 PM
E-scooters are not an environmentally sustainable method of
transportation. They do not solve any real transportation problem
since they are largely a replacement for walking or biking.
Furthermore, they generate a disproportionate amount of e-waste
since they are routinely damaged and virtually never repaired or
recycled. They offer almost no benefit to the community, but come at
a substantial cost to the environment, public safety, ease of mobility
(due to blocked sidewalks and bike paths), and neighborhood
aesthetics. It is bewildering why an ecologically-conscious city like
Boulder ever would have considered them in the first place.
Anonymous
9/12/2022 06:15 PM
I wish they were available all over Boulder
Anonymous
9/12/2022 06:18 PM
Please look into the injury stats. They are not insignificant.
Anonymous
9/12/2022 06:28 PM
see above. Mostly scooters being parked in places that interfere with
pedestrian safety.
Anonymous
9/12/2022 06:31 PM
There needs to be a speed limit for scooters. And more transparency
about where people can ride them and when (bike lanes versus
sidewalks).
Anonymous
9/12/2022 06:45 PM
Expand area of usage. Gunbarrel has weird city boundaries and
many areas not served by RTD. These scooters could serve a bigger
group of people who need them
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City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/12/2022 06:55 PM
Eliminate scooters
Anonymous
9/12/2022 07:09 PM
Restrict them to high use area like the cu campus. Make companies
responsible for retrieving them from sidewalks after 24 hours. Require
helmets when riding.
Anonymous
9/12/2022 07:13 PM
Have a free promotion so more people can try it. Also maybe have
special events.
Anonymous
9/12/2022 07:36 PM
Speed limiters, better enforcement of rulles for where they are ridden
and where they can be left.
Anonymous
9/12/2022 07:52 PM
Having stations to return them like the B Cycle bikes would prevent
them from just being left in the middle of the sidewalk
Anonymous
9/12/2022 07:53 PM
Get rid of them. A poorly thought out program. Not going to replace
cars. Waste of city money and dangerous. .
Anonymous
9/12/2022 08:01 PM
See above
Anonymous
9/12/2022 08:14 PM
More education on how to use it safely.
Anonymous
9/12/2022 08:25 PM
While I'm not an e-scooter kinda guy (65 years old and the balance of
a jenga tower), I've been actually surprised by how little impact e-
scooters have had in my travels around Boulder, whether walking on
sidewalks or multi-use paths, or driving around town. I'd suggest that
as long as they are filling a need, let them continue.
Anonymous
9/12/2022 08:33 PM
Clearer places to leave them I was not a proponent of this to begin
with but it solves my issue of being able to take only mass transit
33rd to Table Mesa PnR from 33rd and Arapahoe
Anonymous
9/12/2022 08:36 PM
I would like to see their range increase, I wanted to rent them before
but the allowable area was too small.
Anonymous we need to put trackers into every single bike in Boulder and track
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9/12/2022 08:39 PM down all the thieves
Anonymous
9/12/2022 08:48 PM
Docking stations like the E bikes.
Anonymous
9/12/2022 08:51 PM
Designated spaces, check in and out (like the bikes), can’t be allowed
to leave in middle of sidewalk. I find it ironic that people are worried
about ebikes but not escooters. The scooters are worse than an
ebike. Also what is the environmental impact and sustainability of
products with batteries and plastics?
Anonymous
9/12/2022 09:01 PM
We need more scooters and more area they are allowed to travel in.
The entire city should have access to this useful resource. I was a
scooter hater and then I rode one and I am totally reformed. Scooters
for all!!
Anonymous
9/12/2022 09:07 PM
People can have their own and keep track of their own. "Service"
however is a misnomer. Aesthetically terrible but worse is their
occupation of public space.
Anonymous
9/12/2022 09:09 PM
Expand throughout boulder. I live in north boulder. Do I have to drive
to east Boulder to use them.
Anonymous
9/12/2022 09:09 PM
The goal is a sustainable future, everything else is secondary. If
these scooters are significantly useful to that goal, more power to
them. I would be willing to see scooter racks everywhere, even
happily give the city an easement on private property for racks as
needed. I'd happily see charging stations along sidewalks, shopping
centers, parks, etc. I'd welcome dedicated service vehicles
redistributing / repairing / recharging scooters. If these things can
reduce emissions, I'm 100% in, no matter how ugly / awkward they
are. However, if the scooters are not significantly helping us on our
goal to a 0 emissions, 0 waste, sustainable future, then let us not
waste our time with them. They get scattered everywhere, they get
left on sidewalks or in yards. They are ugly and in the way, especially
for people with mobility problems. The danger they pose to their
riders is of little concern, but they move fast enough that they may be
unsafe for pedestrians when ridden recklessly or when intoxicated.
They cannot be used by everybody (poor balance, reaction times,
etc.).
Anonymous They’re litter. That’s ugly and dumb. Make them use a stable line the
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Page 108 of 160
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11.14.22 TAB Agenda 5 Micromobility
Page 158 of 236
9/12/2022 09:12 PM red bikes???
Anonymous
9/12/2022 09:18 PM
Get rid of Lime scooters as they have not public benefit. The speed of
scooters can be controlled but aren’t. The business model of e
scooters only benefits those that already have good options for
transportation; e scooters cannot be use by the elderly or disabled
and are a hazard for young kids to use.
Anonymous
9/12/2022 09:37 PM
better storage for them - maybe like bus stops - riders should deposit
them at known depots - not just on the ground anywhere.
Anonymous
9/12/2022 09:41 PM
Please enlarge the area that the scooters can be used.
Anonymous
9/12/2022 10:01 PM
Allow the scooters to cross 28th St.
Anonymous
9/12/2022 10:36 PM
Helmets included and mapped bike lanes
Anonymous
9/12/2022 10:52 PM
Broaden the ride radius so that students can ride to class.
Anonymous
9/12/2022 10:58 PM
I think there needs to be more consideration of people with disabilities
such as not leaving them on sidewalks preventing wheelchairs.
Anonymous
9/12/2022 10:58 PM
These things are extremely dangerous. Used to ride them a ton, one
tiny slip up and I was in the hospital for 8 hours and should’ve broken
my neck. Drunk people on these are an extreme hazard to
themselves and others.
Anonymous
9/12/2022 11:00 PM
Allowing them on the university property, as an alternative to the
Boulder B cycles. Whatever someone may be more comfortable with.
Anonymous
9/12/2022 11:02 PM
Scooters should only be allowed to be dropped off in designated
locations that are not blocking any paths.
Anonymous
9/12/2022 11:06 PM
I don’t think the E-Scooters should have a curfew
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11.14.22 TAB Agenda 5 Micromobility
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Anonymous
9/12/2022 11:08 PM
I just don’t love when scooters are parked everywhere, like right in
front of businesses. Also, realistically, rental escooters are too
expensive for most students to use regularly to get to class or
wherever, if that’s a primary reason for having them around. And for
some reason, some of the worst drivers I see around are people on
scooters.
Anonymous
9/12/2022 11:25 PM
Please bring them to the Hill and Pearl Street area, I literally have
never seen one available there
Anonymous
9/12/2022 11:31 PM
I think possibly adding special docking stations similar to the B
Cycles. People can easily locate a station on their phone and see
what scooters are available and which are not. The scooters could
somehow charge at the stations through solar possibly, and be ready
for the next rider. It would also deter theft of them in my opinion.
Anonymous
9/13/2022 12:07 AM
Get rid of the e-scooter riding restrictions around campus
Anonymous
9/13/2022 12:24 AM
If there were docking stations similar to the e-bikes
Anonymous
9/13/2022 12:52 AM
I can't begin to tell you how annoying it is to have to create yet
another single-use account on some 3rd party site and deal with an
app on my phone to be able to ride the scooters. I would like to play
around with them, but I am not willing to do the thing. The city could
setup some kind of stored value system that can be used on RTD, for
city parking / garages, and on scooters that doesn't require an
account. Ideally I could use contactless payment or cash to enable
and ride the scooter without needing any account or data harvesting
nightmare.
Anonymous
9/13/2022 01:06 AM
Please expand the program to work all over town including CU
Campus, Downtown, and The Hill.
Anonymous
9/13/2022 01:34 AM
Get rid of them!
Anonymous
9/13/2022 01:59 AM
they should keep working at night after 10, it's much harder to find an
uber/other option then
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Anonymous
9/13/2022 02:28 AM
I think that after a certain time, say 11pm, the scooters should no
longer be operable, save an exceptional reason (work) that is to be
afforded on an individual basis. As Boulder is a college town,
regulators need to ensure that students are able to get home safely
after going to the bars/parties. I cannot envisage a demographic of e-
scooter users that have a net welfare after 11pm that exceeds the
risks of the many potential intoxicated college students who will use
the e-scooters to get home. There will certainly be discussion and
scrutiny if a student is harmed on one of these scooters. It should not
be viewed as a replacement of Uber to get home from bars because,
unlike Uber, the driver is intoxicated.
Anonymous
9/13/2022 03:14 AM
Get rid of them! They are ugly, they block the sidewalks, and they are
unsafe!
Anonymous
9/13/2022 03:16 AM
I wish there were docking stations like there are for the BCycles. Lime
scooters end up on the sidewalks in the way.
Anonymous
9/13/2022 04:48 AM
They are sort of expensive
Anonymous
9/13/2022 05:11 AM
Designated areas to pick up and drop off scooters
Anonymous
9/13/2022 05:18 AM
Open up some designated scooter parking areas in downtown so
scooters can be used to go there too
Anonymous
9/13/2022 05:45 AM
Usually only people that are drunk dude them which will cause more
accidents. Having piles of scooters on the hill or pearl street would
make the town look so much worse. People will throw them into the
creek, try to use them on trails, it’d be a complete mess.
Anonymous
9/13/2022 05:45 AM
How the battery affects the creek, how it creates a problem in an
already walkable town, and the riders are hazardous to both
pedestrians and bikers
Anonymous
9/13/2022 05:55 AM
at this point, I'd rather have the scooters than the eBikes. I feel both
are too fast for sidewalks and multiuse paths, but the scooters are at
least slower
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Anonymous
9/13/2022 06:10 AM
My only other concern is when people do block sidewalks it creates
accessibility issues especially for individuals in wheelchairs.
Anonymous
9/13/2022 06:22 AM
get them picked up and returned quicker.
Anonymous
9/13/2022 06:25 AM
Repurpose some car parking spaces throughout town for designated
scooter parking areas.
Anonymous
9/13/2022 06:40 AM
Top speed to 5 miles per hour to dissuade joy riders
Anonymous
9/13/2022 06:41 AM
They are motorized. But them in e-lanes on the street. Put ebikes and
eskateboards in the e-lanes too.
Anonymous
9/13/2022 06:42 AM
Designated parking zones, I hate having an escooter parked in front
of my house for days blocking my sidewalk
Anonymous
9/13/2022 06:44 AM
Lime should be issued a ticket and fine when escooters are parked
illegally.
Anonymous
9/13/2022 06:46 AM
I feel like providing e-scooters is a big waste of money . Most sit
parked . I feel the money is needed in other areas- bus service, road
upkeep, getting rid of "urban camping"-which are more pressing.
Anonymous
9/13/2022 06:47 AM
You can’t even ride them on campus
Anonymous
9/13/2022 06:48 AM
Extend service area to include the hill and Pearl maybe? Eh or not,
maybe that would suck. Hard to say, man.
Anonymous
9/13/2022 06:58 AM
They should have designated docking stations. They should also
have a lower capped speed limit.
Anonymous
9/13/2022 07:11 AM
College students would resort to them instead of Ubers or walking to
get home after drinking and that would be incredibly dangerous. The
streets would be littered with scooters. Denver looks trashed with all
the scooters laying around.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 112 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 162 of 236
Anonymous
9/13/2022 07:14 AM
Either a discount or an added fee for users who do not return their
shared e-scooter to a charging station or storage stand. Doesn't the
Boulder Cycle (shared bike) program do something like that? I don't
see those bikes abandoned in random places.
Anonymous
9/13/2022 07:17 AM
Expand the range and bring scooters to north Boulder!! I’d love to
scooter around north boulder, but I just never see any scooters up
this way.
Anonymous
9/13/2022 07:18 AM
Over all getting people to make sure they park them in a good
location. I have seen a couple not many laying in a sidewalk. But
people already leave all kinds of stuff around. The homeless issue in
Boulder is the main issue I see not scooters in sidewalks.
Anonymous
9/13/2022 07:27 AM
I believe this is NOT a good program for Boulder tax paying citizens.
Anonymous
9/13/2022 07:35 AM
Just get rid of them, please.
Anonymous
9/13/2022 07:40 AM
Replace every scooter with a bike or e-bike. The e-scooters are
impractical, dangerous and useless for most elderly people and those
with disabilities. College students are generally young and healthy
enough to pedal a bike.
Anonymous
9/13/2022 07:41 AM
They’re too fast to safely be ridden on sidewalks and too slow to
safely be ridden on the street/bike lanes. So they need clearer
instructions about where they can be ridden. Requiring helmets would
also be a good idea. They need specific places to be stored between
rides that aren’t in the middle of sidewalks.
Anonymous
9/13/2022 07:42 AM
More protected bike lanes. Designated parking spots on the street so
people don’t have to park on the sidewalk. Add another company, I
don’t like only having one option. Competition would bring down price.
Would also be great to see a resident monthly pass.
Anonymous
9/13/2022 07:49 AM
Do not allow downtown, or else we will turn into city’s like Denver and
Atlanta where the scooters are like trash on the sidewalks. Blocking
walking, strollers, bikers and cars. Plus not safe by waterways. Invest
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 113 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 163 of 236
moser in a bike program for people.
Anonymous
9/13/2022 08:02 AM
Not sure how to fix the issue of people dropping them in unsafe spots
Anonymous
9/13/2022 08:06 AM
Expand the program. The environmental benefits far outweighs the
perceived quality of life objections
Anonymous
9/13/2022 08:09 AM
They should only be allowed to be rented and returned in specific
places that the company pays for, and keeps the scooters out of the
way. Every other business has to pay rent to operate, scooter
businesses should be no different.
Anonymous
9/13/2022 08:12 AM
Get rid of them and subsidize the bike industry instead
Anonymous
9/13/2022 08:16 AM
I've seen people on scooters on Hwy 101 - Interstate 80 heading to
the Bay Bridge
Anonymous
9/13/2022 08:18 AM
Please keep all e-scooters and e-bikes off all natural hiking and biking
trails. Protect these natural spaces. E-scooters, e-bikes etc should
only be on paved areas.
Anonymous
9/13/2022 08:28 AM
maybe some which are on-call and then also a reservation system
(with a code so only you can access it?)
Anonymous
9/13/2022 08:37 AM
Need more clarity on safety rules, environmental impact,
Anonymous
9/13/2022 08:40 AM
Fix the bus situation and use that . Safer for all involved
Anonymous
9/13/2022 08:49 AM
Maybe a compromise is to require them to be docked at a sanctioned
place rather than left abandoned for the company to pick up. I worry
about how Boulder looks aesthetically.
Anonymous
9/13/2022 08:54 AM
I’m concerned with private scooter ownership getting lumped in with
the share service.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 114 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 164 of 236
Anonymous
9/13/2022 08:59 AM
I’m concerned with all the trips that stop at 28th st. Need to be able to
access them Downtown.
Anonymous
9/13/2022 09:05 AM
The issue with them shutting off when you’re in a ‘no ride zone’ and
then not being able to park them because you’re not in a parking
zone. It makes them extremely inconvenient when those are the only
two options so you have to push them to a parking zone and hope
they detect that they are in a parking zone. There needs to be way
more parking zones
Anonymous
9/13/2022 09:06 AM
I am a student so I understand the need for getting to and from
campus, and I do think the scooters are helpful for many people. I
also think that the reason they’re useful is because the campus buses
are so overfilled and sometimes take awhile to arrive. Improving bus
routes for students would help scooters be used primarily for trips
where bus routes are unavailable (which I think is the best use for
them). Also, a lower speed limit on them would be good.
Anonymous
9/13/2022 09:09 AM
Allow them in the entire city. Limiting the scooters to just east Boulder
really limits the benefits they offer.
Anonymous
9/13/2022 09:17 AM
Designated scooter drop off areas
Anonymous
9/13/2022 09:19 AM
Allow E-scooters to be available to people/teens under the age of 18.
This age limitation seems like a very big, yet preventable, access
equity issue. They seem perfect for young people to increase their
mobility options. They probably are able to ride them the best due to
their experience of balance on similar devices growing up. If we can
trust them with cars at 16, we should trust them with E-scooters and
push to get past the liability red tape, for the access benefits that
would greatly help this demographic group, including greater access
to options for work, health care, recreation, school, food, nature,
family, & friends. Allowing teens on e-scooters should be a winnable
battle.
Anonymous
9/13/2022 09:20 AM
Let us use them after 11. Expand range.
Anonymous
9/13/2022 09:22 AM
Designated parking areas around campus, pearl street, and 29th
street.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 115 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 165 of 236
Anonymous
9/13/2022 09:23 AM
Expand the program! Allow scooters west of 28th!
Anonymous
9/13/2022 09:23 AM
If allowed to continue (I hope not) they need to have designated
areas where they can be returned. Look at Colorado Springs. The
price it too high for what service you are getting.
Anonymous
9/13/2022 09:25 AM
1) Provide online education. Maybe require that a course be
completed prior to allowing an individual to use a scooter similar to
the training required of dog owners prior to getting an off-leash tag. 2)
Give every eligible resident a small number of free rides to lower
resistance that some may feel toward scooters. I was at first annoyed
that they were left all over, but having used them, I have a greater
appreciation for their utility.
Anonymous
9/13/2022 09:27 AM
In the areas where scooters may block walkways while parked it
reflects more on the city and lack of wide multi use/ bike paths. It’s
not just a problem for e scooters.
Anonymous
9/13/2022 09:30 AM
I'd like a bigger range so I could get to work.
Anonymous
9/13/2022 09:32 AM
Would love to see the scooters left and ready for usage in a more
orderly way- like a station drop-off or pick-up.
Anonymous
9/13/2022 09:43 AM
Could have more designated parking areas like the bikes do. Should
not stop the scooters at 11, as this may encourage drunk once
scooters shut off.
Anonymous
9/13/2022 09:45 AM
With electric bikes available and Pearl Street being a walking mall I
don’t think we need scooters. It’s not like our downtown is that big. It
makes for a more stressful, not aesthetically pleasing environment
when people miss use the use of scooters. Scooters for outside the
mall like the hill or Will Vill might be more practical.
Anonymous
9/13/2022 09:51 AM
Get scooters off dirt paths and onto bike lanes and residential streets.
Anonymous
9/13/2022 09:54 AM
I have enjoyed using the pilot program, and wish to expand it into a
permanent program with greater access to areas across the city (i.e.,
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 116 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 166 of 236
west of 28th).
Anonymous
9/13/2022 09:57 AM
Infrastructure for parking/ designated areas. Continued improvement
to bike lanes and trails so users feel safe off the sidewalks, leaving
the sidewalks to the pedestrians.
Anonymous
9/13/2022 10:14 AM
Some people think that e-scooters should only be parked in
designated spots. I disagree, since then you'd still need to walk.
However, on certain points near the edges of the e-scooter boundary,
there should be designated (not required by the geofencing, just
convenient) parking spots. I'm thinking particularly of the Bear Creek
path under 36 behind Williams Village. A small concrete pad there
would solve most of the times an e-scooter has been hazardously in
my way, and I'm sure there are other similar spots. Also, increase the
e-scooter area to include Martin Acres! PS- Questions 2, 3, and 4 are
one choice only, and I would have clicked multiple if given the option.
Your data might not represent an accurate picture because of this.
Anonymous
9/13/2022 10:16 AM
Eliminate the scooters for public safety
Anonymous
9/13/2022 10:23 AM
Spend money on more important and significant matters than catering
to entitlement!
Anonymous
9/13/2022 10:34 AM
If there were enforced safety regulations for any bikes, scooters, or
skateboards in the city, that would help make the city drastically safer
for everyone in time. Though it’s not as fast as a motorcycle I do not
believe any motorized wheeled thing should be allowed on sidewalks
where they could hit pedestrians. Particularly when there is a
perfectly good bike lane. This applies in CU campus as well.
Anonymous
9/13/2022 10:49 AM
Remove them
Anonymous
9/13/2022 10:52 AM
Helmets required and 18 years or older required
Anonymous
9/13/2022 11:01 AM
Discontinue the program and let millennials compete to see how they
can have the most spectacular crashes at the skateboard park.You
could give away an ebike as a prize!
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 117 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 167 of 236
Anonymous
9/13/2022 11:05 AM
I think they're huge safety hazards (no one wears helmets while riding
them) and they're an environmental nightmare (lasting only a few
months at most before they have to be replaced). I don't think
Boulder should be using these at all.
Anonymous
9/13/2022 11:33 AM
Better safety
Anonymous
9/13/2022 11:41 AM
A per-use deposit that is only refunded if you return/park the scooter
at designated locations, with those locations having some sort of
organization to them.
Anonymous
9/13/2022 11:52 AM
Centralized parking areas around town for the scooters to be left at
and not abandoned in parks, condo communities, private
homeowners lawns, creek side. Similar to what the B-Cycles have.
The Company providing the scooters should be responsible for this.
Anonymous
9/13/2022 11:52 AM
Get rid of them or try them out west of 28th and get their opinion
Anonymous
9/13/2022 12:40 PM
Keep them off sidewalks and keep them from being "parked"
anywhere they want. I resent the way that they seem to be littering
our city.
Anonymous
9/13/2022 12:40 PM
they should be accessible all over boulder rather than just the east
half of the city
Anonymous
9/13/2022 12:45 PM
Slower speed, marked areas or stations to place the scooters (similar
to b-cycles), recolor them (lime green is ugly)
Anonymous
9/13/2022 12:50 PM
Make a Pass that will grant free use of the scooters for low income,
service workers, college students city employees, etc.
Anonymous
9/13/2022 12:57 PM
My idea would be to get rid of the scooters, as they shouldn't have
been brought into town in the first place.
Anonymous
9/13/2022 01:01 PM
Please donate them someplace else. Concerned about the landfill
when the batteries die. We are just adding to a discard-based
community.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 118 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 168 of 236
Anonymous
9/13/2022 01:04 PM
Get rid of them.
Anonymous
9/13/2022 01:09 PM
Lime/Uber needs to police abandoned scooters! I have seen them
parked for weeks in the same spots and only after contacting
Lime/Uber were they picked up. And even then it took a week to pick
them up. Abandoned scooters are an eyesore and a nuisance.
Anonymous
9/13/2022 01:30 PM
There should be at least some dedicated stalls like the e-bikes. You
don’t see the shared bikes being thrown in the river because of this.
I’d also like to see a larger riding area because if scooters are only
allowed east of 28th street you can’t really use scooters to run
errands across town.
Anonymous
9/13/2022 01:48 PM
Make sure that they are never on sidewalks or any walkway that
pedestrians use.
Anonymous
9/13/2022 01:50 PM
E-scooters parked/lying in pedestrian/biking/parking areas is my only
problem.
Anonymous
9/13/2022 01:59 PM
The ability to use them on boulder creek pathways and near Pearl
street
Anonymous
9/13/2022 02:01 PM
As above. I have no personal experience with them.
Anonymous
9/13/2022 02:04 PM
Invest in bus and bike infrastructure more than e scooters.
Anonymous
9/13/2022 02:07 PM
Allow in all if boulder not just east
Anonymous
9/13/2022 02:07 PM
keep them out of gunbarrel. if this is truly about cu students, keep
them around campus and pearl street.
Anonymous
9/13/2022 02:10 PM
Please expand the scooter program ASAP, let scooters downtown,
and close west pearl to cars permanently
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 119 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 169 of 236
Anonymous
9/13/2022 02:12 PM
I'm okay with Lime Scooters. I would love to see some better options
for residents at low income/BHP housing sites. That could be
increasing the area for e-scooters or adding a B-Cycle station
Anonymous
9/13/2022 02:19 PM
Designated parking/battery charging. Would love more access to the
city! My mobility and outside time has increased since using the
scooters.
Anonymous
9/13/2022 02:22 PM
Scooters range limitations prevent consistent access across Boulder
for commuting needs.
Anonymous
9/13/2022 02:40 PM
Make them take a training course; get a license; have officers giving
tickets when they break the laws.
Spike
9/13/2022 02:47 PM
My concerns are that there are no consequences for poor rider
behavior, no safety equipment provided to riders, and they are often
left blocking sidewalks and roadways. They are a complete nuisance
and I really regret their presence in our neighborhood and hold the
unsafe riders of these devices - all of them, as far as I can tell - in
complete disdain.
Anonymous
9/13/2022 02:49 PM
The horrid “vision zero” pylons male riding bikes or scooters much
more dangerous. Please replace them with bike lanes. I also wish the
scooters were allowed west of 28th St. or Folsom St.
Anonymous
9/13/2022 02:50 PM
Please, for the love of god, invest in actual mass transit solutions. I
bike to work from Gunbarrel because that is 20-30 minutes faster
than catching the bus that stops 1 block away from my apartment.
Anonymous
9/13/2022 02:51 PM
Go with the electronic bikes. They are safer and more durable. Do not
allow any alternate means of transport to be dumped just anywhere,
and have stiff penalties for having multiple riders. I've seen two
people sharing a scooter or a bike many times. And by the way, why
is their no helmet requirement. No one uses these with any safety
gear.
Anonymous
9/13/2022 02:58 PM
I hate scooters and bicycles and will never use them, but if the e-
scooters had a central place to be stored, that would help a lot. I also
think that bicycles should be registered and pay a fee.
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Page 120 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 170 of 236
Anonymous
9/13/2022 03:02 PM
Unfortunately you can’t count on the general public, and/or the tourist,
transient, and student populations, to do the right thing with these
vehicles. The bike share program works and is clean because they
are docked. Dockless options, while more flexible, enable poor
behavior.
Anonymous
9/13/2022 03:10 PM
We do not think the e-scooter program accomplishes the traffic-
reducing goals the city of Boulder envisioned with this program. As
residents, we observe e-scooters being driven by drunk students who
then abandoned them all over town. The e-scooters are then left there
for days blocking sidewalks, bike lanes and multi-use paths. There
does not seem to be the same problem with the B-cycle rental bikes.
Anonymous
9/13/2022 03:13 PM
They are not Accessible to those in low income, too expensive.
Anonymous
9/13/2022 03:22 PM
Could benefit with longer running hours
Anonymous
9/13/2022 03:22 PM
Since a record is kept of who rents them, it should be possible to fine
people for leaving scooters in dangerous places. I am sick of having
to move them so I can move through the sidewalks and out of the
way of people with clear mobility challenges can get off a bus.
Anonymous
9/13/2022 03:25 PM
Uneeded. Buses are plentiful, college kids mostly have bikes,
scooters are just a lazy way to get around town. The biggest risk is
injury - check with BCH on much higher incidents since the scooters
showed up.
Anonymous
9/13/2022 03:36 PM
Please make more trips about the city to ensure the scooters are in a
safe, designated space.
Anonymous
9/13/2022 03:38 PM
If line had specific racks to leave them like the bikes I feel that would
benefit the city and not clutter/block the sidewalks
Anonymous
9/13/2022 03:38 PM
Have Lime collect them out of the waterways.
Anonymous
9/13/2022 03:49 PM
No one wears a helmet. They travel at high rates of speed and
frequent interact with traffic in dangerous ways.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 121 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 171 of 236
Anonymous
9/13/2022 03:52 PM
drunk scooter drivers
Anonymous
9/13/2022 03:54 PM
Work harder on bike sharing programs like bcycle because then you
know where the bikes are parked and they don't get ditched places
Anonymous
9/13/2022 04:07 PM
More bikes instead of scooters. My CU college student absolutely
loves and needs the bikes. He says the scooters are always broken
(bikes broken too actually)
Anonymous
9/13/2022 04:10 PM
Make them available downtown and on the hill where they would be
most useful
Anonymous
9/13/2022 04:11 PM
Safety of pedestrians
Anonymous
9/13/2022 04:16 PM
I would love to see a pilot program for shutting down some roads and
only allowing e-scooters, e-bikes, and bicycles on.
Anonymous
9/13/2022 04:18 PM
With maximum speeds up to 20 mph it doesn’t take much to cause a
Traumatic Brain Injury. If a person suffers a traumatic brain injury in
Boulder they would have to get airlifted to a trauma one center and
the closest one is in Denver. (Denver Health) I cant even imagine
what it would be like to get ahold of a CU students parents in the
middle of the night to tel them their child suffered a TBI while riding a
scooter?!! What if the parents lived in India or Pakistan? Imagine the
lengths they would have to take to get to their child…and all because
of an electric scooter? I understand how important it is to save our
planet and think of alternative transportation. But scooters are
dangerous.
Anonymous
9/13/2022 04:23 PM
Make people responsible for their riding, add video cameras on them
facing both ways so when bad things happen, prosecution can
happen
Anonymous
9/13/2022 04:31 PM
College kids would be idiots and throw them into boulder creek like
they already have.
Anonymous If they are being driven like a moped, they should be used only in
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Page 122 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 172 of 236
9/13/2022 04:33 PM bike lanes and not on sidewalks. If the speed of the scooters can be
reduced than they may be acceptable on multi use paths and
sidewalk. I’ve almost been hit multiple times by people moving very
fast and expecting others to move for them on sidewalks. That is
unacceptable behavior.
Anonymous
9/13/2022 04:43 PM
Boulder doesny need them. Walk or take a bus or ride a bike
Anonymous
9/13/2022 04:49 PM
They are not beneficial to the community. They are strewn about the
sidewalks and impair the passage of older and disabled people
Anonymous
9/13/2022 05:40 PM
no one riding them is following helmet laws or oftentimes road rules.
They should be held accountable to the same laws as bikers.
Anonymous
9/13/2022 05:53 PM
More scooters
Anonymous
9/13/2022 06:02 PM
Limiting e-scooters to east of 28th greatly reduces their usability.
Multiple large businesses, not to mention the main CU campus, are
west of 28th. I would of chosen an e-scooter ride instead of driving on
multiple occasions if I could of rode further west, at least to Folsom,
ideally Broadway.
Anonymous
9/13/2022 06:10 PM
I understand the interest in keeping scooters out of downtown (Pearl
Street Mall), but I would have used Lime even more if the service
area was extended further west. If scooters were allowed to 16th or
18th street, rather than 28th street, it would have made it east to
scooter there than walk to the mall.
Anonymous
9/13/2022 06:16 PM
They have not worked in any metropolitan city and can be hazardous
to walkers, bikers and even drivers when left on street corners. Rental
bike systems have worked well in Boulder, but the scooter system is
not well run.
Anonymous
9/13/2022 06:30 PM
Designated drop-off locations.
Anonymous
9/13/2022 06:31 PM
The scooters would be used a lot more if they actually went down to
Pearl St. and up to the Hill. You could restrict them to being used
along the bike path and e.g. Arapahoe instead of Pearl St. to
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 173 of 236
minimize interference with pedestrians. The buses don't run late
enough and regularly enough, so scooters are also helpful in getting
home more quickly and safely at night.
Anonymous
9/13/2022 06:35 PM
Track the users. Fines for dumping the scooters may not be
unreasonable. A no-scoot list for repeat offenders? Get this stuff off
the sidewalks and bike paths and driveways. They are just toys and
nobody is being responsible for these. I bike every day, everywhere, I
rarely drive, and I see Lime everywhere - dumped. I just don't see
how these replace a car or a bicycle, they cause pollution with
batteries and need electricity to operate which also pollutes, and are
trash when they run out of charge. Give away free bicycles instead.
Anonymous
9/13/2022 06:39 PM
Improve the bicycle program.
Anonymous
9/13/2022 06:40 PM
- having designated spots similar to the bike share with painted
markers would be helpful - expanding the range of the scooter
program would be great - having better connections to/from gunbarrel
- like a complete version of the path that currently empties onto 61st -
would help scooters and cyclists alike
Anonymous
9/13/2022 06:58 PM
I would suggest they be allowed citywide.
Anonymous
9/13/2022 07:00 PM
I really like the designated parking areas for e-scooters (for example,
on CU East Campus by SEEC). I imagine more of these parking
areas around town could help with making sure they’re not parked in
anyone’s way.
Anonymous
9/13/2022 07:38 PM
in paris the lime scooter has a way to strap the phone to the scooter
which makes navigation easier
Anonymous
9/13/2022 07:38 PM
Widen the range in which we can ride
Anonymous
9/13/2022 07:40 PM
They provide a great alternative to driving but it would be nice if they
weren’t left on sidewalks or walkways. I don’t like motorized vehicles
on sidewalks, I think it is dangerous for pedestrians.
Anonymous Get rid of them
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City of Boulder Questionnaire Results
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9/13/2022 07:51 PM
Anonymous
9/13/2022 07:51 PM
As previously said …make it free or supported by a tax initiative …
could be helpful …not so good for health like walk-in or bikin…but
hey if it’s free walking folks could get to work easier
Anonymous
9/13/2022 08:09 PM
Prohibit them on sidewalks. Require them to use the thousands of
miles of bike lanes that go unused in Boulder.
Anonymous
9/13/2022 08:13 PM
Require them and all operators of motorized vehicles to be certified/
licensed and insured, and ENFORCE the laws and rules of the road
for all modes of travel including cars. Get rid of all the bizarre
obstructions you've built throughout the city including all the plastic
bollards, confusing and mostly un-readable painted traffic markings
on the road surfaces, and allow the free flow of well regulated traffic.
Best wishes, you don't quite have it figured out yet.
Anonymous
9/13/2022 08:13 PM
These need to be considered a bike and follow all bike rules and
safety precautions. They are left all over and picked up multiple days
later.
Anonymous
9/13/2022 08:14 PM
Cops giving speeding and reckless driving tickets
Anonymous
9/13/2022 08:17 PM
Expand the coverage area. So much of west Boulder and pearl street
mall would benefit from scooters
Anonymous
9/13/2022 08:27 PM
Designated spots to leave the e scooters instead of anywhere
Anonymous
9/13/2022 08:39 PM
Mandatory returns to a designated station or drop point. People
abandon them and it becomes a community problem for residents
and businesses alike. B-cycle which is a non-profit offers a
community benefit while public-private partnerships with companies
like Lime green are less altruistic and not looking out for community
benefit as their bottom line.
Anonymous
9/13/2022 08:50 PM
Get rid of them!
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 125 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 175 of 236
Anonymous
9/13/2022 09:01 PM
Remove the geofence and allow them to be used throughout Boulder.
Anonymous
9/13/2022 09:01 PM
Perhaps an incentive to turn them in at a docking station
Anonymous
9/13/2022 09:24 PM
They’re dangerous and a nuisance
Anonymous
9/13/2022 10:01 PM
I would like to see the e-scooter experiment ended. I don't think the
benefits outweigh the safety risks they create for other members of
the community. If it continues, I think there needs to be significant
enforcement of the rules and high fines for leaving scooters on
sidewalks and other dangerous places.
Anonymous
9/13/2022 10:23 PM
I just feel like drinking and scooters just make for a dangerous
combination.
Anonymous
9/13/2022 10:49 PM
Build more protected bike lanes and more multi-use paths with space
for e-scooters.
Anonymous
9/13/2022 11:28 PM
People should be required to wear helmets
Anonymous
9/13/2022 11:36 PM
Scooters need to be eliminated. Between bikes, Ebikes and public
transport there are plenty of other transportation alternatives
Anonymous
9/14/2022 01:01 AM
It’s been frustrating not being able to cross 28th St
Anonymous
9/14/2022 01:21 AM
Remove the 28th st barrier, provide preferred parking spaces, create
additional bike paths and protected lanes to accommodate increased
use of ebikes and scooters
Anonymous
9/14/2022 05:57 AM
They are messy, get rid
Anonymous
9/14/2022 06:17 AM
I would not desire e scooters on the Pearl St Mall or multi use trails.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 126 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 176 of 236
Anonymous
9/14/2022 06:29 AM
Survey should have allowed multiple options for purposes
Anonymous
9/14/2022 06:41 AM
We just moved from London and the E-scooter sharing program there
requires the rider to register their ID and credit card. There are fines
and penalties imposed on riders for breaking rules such as riding on
forbidden zones, speeding (although speed is also limited on e-
scooters), improper parking, etc. There is enough technology
available to manage bad behavior.
Anonymous
9/14/2022 06:48 AM
They are a fabulous addition to our community and help our society
with transportation!! A low cost option that does not contribute much
to pollution! Keep them!!
Anonymous
9/14/2022 06:53 AM
Safer bike lanes. Feels like the sidewalks and paths are the best
option as they are isolated from traffic and usually free of potholes
and dangerous anomalies.
Anonymous
9/14/2022 06:58 AM
Boulder should remove the e-scooters and focus that money and
energy into improving the electric bike program. The bikes are much
safer and more practical for people commuting to class or just for
recreational purposes. The bikes were better before you had to dock
them every 30 minutes.
Anonymous
9/14/2022 07:01 AM
Post rules, including that you must drive slowly when on a sidewalk
Anonymous
9/14/2022 07:02 AM
Not allowing rides into the downtown area makes them only useful for
students, that’s fine by me- but I’ll never going to use one to get to
work- the bikes are way better
Anonymous
9/14/2022 07:39 AM
Mandated/ highly incentivized parking spots
Anonymous
9/14/2022 07:42 AM
They should wear helmets, provide age verifications complete a
training course.
Anonymous
9/14/2022 07:47 AM
Expand the "Green box" parking program as a requirement of the
program city-wide to prevent scooters from being left in residential
neighborhoods and from blocking sidewalks and multi-use paths.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 127 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 177 of 236
Anonymous
9/14/2022 07:49 AM
Personally the scooters being abandoned is my greatest concern.
Sometimes they are abandoned in rivers and in the middle of bike
paths. Also, a decent amount of people seem to use them while they
are intoxicated, which is quite negative.
Anonymous
9/14/2022 08:00 AM
SHUT THEM DOWN!!!!!!!!!!!!!!!!!!!!!!
Anonymous
9/14/2022 08:05 AM
I think the scooters should be allowed to 26th street as there are lots
of popular business between 26 and 30th. Scooters on the sidewalks
aren’t ideal but I think we need to reimagine our paved space. Right
now, we have tons of cars parked all over public spaces in the city
(nearly all legally, of course). But there are places without enough
bike parking (downtown comes to mind) and scooter parking is not
clear. I wonder if the painted scooter parking zone near the CU soccer
field has been successful or not and if that could be implemented
more widely. People park cars in car parking spaces, bikes at bike
racks, and probably need a clear place for scooters.
Anonymous
9/14/2022 08:10 AM
Expand the program city-wide. Not being able to use these going
downtown makes the program useless to me.
Anonymous
9/14/2022 08:11 AM
Limit their use in high-traffic multi-use paths, AND provide alternate
routes with infrastructure on the roads. Scooters are great in bike
lanes, not so great on the creek path. That said, its currently only
private scooters are on the creek path anyways and the shared
scooter zones limited travel west of 28th. Providing better alternative
routes on the roads seems a more appropriate solution.
Anonymous
9/14/2022 08:30 AM
Can't just leave them anywhere
Anonymous
9/14/2022 08:30 AM
I would rather expand bike share programs than add more e-scooters.
Anonymous
9/14/2022 08:32 AM
1. Require e-scooter riders to follow same rules as bicycle riders. 2.
Charge e-scooter riders a fee when their scooter is abandoned in an
inappropriate and disruptive location.
Anonymous
9/14/2022 08:32 AM
Simply do not allow them.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 128 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 178 of 236
Anonymous
9/14/2022 08:33 AM
open up more rideable territory, there are too many red zones right
now
Anonymous
9/14/2022 08:38 AM
Removal of car parking in place of dedicated scooter parking spots, to
not clutter sidewalks.
Anonymous
9/14/2022 08:39 AM
Please don’t expand the program. I travel frequently to communities
that have them in their downtowns, and it’s a mess of scooters and
riders strewn all over everything.
Anonymous
9/14/2022 08:39 AM
Designated return zone
Anonymous
9/14/2022 08:39 AM
They do not have a place in our community. They create more
problems than they solve.
Anonymous
9/14/2022 08:41 AM
Designated parking spots. Fine users for parking outside of those
spots.
Anonymous
9/14/2022 08:42 AM
I am concerned that the problems with the rental platform for e-
scooters will sour public opinion on e-scooters and other forms of
micromobility generally. Thus, I think scooter rentals should require
that scooters be docked at specific locations (like the rental e-bike
program) to avoid additional fees. While I don't favor licensing of
scooters generally, it might be useful if rental scooters had a visible
identifier that citizens can use to report dangerous riding. This would
allow the rental companies to discourage unsafe riding by (1)
charging users more after the second complaint and (2) blocking
unsafe riders after a third complaint. This reporting tool could be built
into Inquire Boulder so that the complaints are visible both to the
rental companies and the City, as a way to keep the rental
companies honest in blocking unsafe users.
Anonymous
9/14/2022 08:50 AM
1. Remove the scooters and expand B cycle. 2. Install mandatory
parking areas for scooters that are off the sidewalks.
Anonymous
9/14/2022 08:53 AM
28th St is an arbitrary boundary. and the service would be more
useful if available city-wide.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 129 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 179 of 236
Anonymous
9/14/2022 08:55 AM
Isn Paris they have converted certain parking spots for e-scooter
parking. You cannot return your scooter unless it is returned in one of
those spots. That seemed to work well in the city, as I did not see s a
single scooter discarded on the sidewalk.
Anonymous
9/14/2022 08:56 AM
Keep them off the CU campus.
Anonymous
9/14/2022 08:57 AM
I think the scooters are a dangerous development that has made
Boulder even less safe for pedestrians
Anonymous
9/14/2022 09:00 AM
More parking spaces dedicated to e mobility parking, so they don't
have to be left on the sidewalks
Anonymous
9/14/2022 09:11 AM
get rid of them
Anonymous
9/14/2022 09:13 AM
Designated parking spots, and fine the company for each instance of
scooters blocking paths. Also limit speed on pedestrian walkways.
Anonymous
9/14/2022 09:15 AM
Have more buses that run more frequently to more convenient places.
E scooters are not replacement
Anonymous
9/14/2022 09:19 AM
expand territory farther west
Anonymous
9/14/2022 09:21 AM
More money than you want to spend, I'm sure, but solar powered
charging stations would be AWESOME! I like that you can park the
scooters basically anywhere out of the way of cars and pedestrians,
but a few charging stations in heavy-use areas would be nice. Also,
while the scooters are more environmentally friendly than cars in
theory, not knowing how the scooters are charged makes me wonder
how true that is in practice. Actually seeing clean energy being used
for charging the scooters would highly reduce those concerns.
Anonymous
9/14/2022 09:22 AM
Get rid of them
Anonymous Expand their permitted area. One common complaint is about how
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 130 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 180 of 236
9/14/2022 09:25 AM these are often left all over the place, meanwhile our roads are lined
with thousands of fossil fuel burning vehicles. It’s easy to find issues
for people who don’t use these scooters but the reality is, these are
the only cost effective green alternative vehicles in this town. I can
spend $25 a month on like scooters or buy an ebike for $2000 or a
bus pass for $100 a month
Anonymous
9/14/2022 09:28 AM
I don't understand the purpose of these scooters. Students don't need
them since they have bus passes and anywhere they could feasibly
get to with them is equally walkable. I've yet to see a single individual
use one to get to work, which seems like a made up thing presented
by the lime company to make the scooters seem like more than toys
idiots use to blast down sidewalks and eventually abandon.
Anonymous
9/14/2022 09:31 AM
They are terrible! Please get rid of them!
Anonymous
9/14/2022 09:34 AM
Make them required to be docked like the B-cycles.
Anonymous
9/14/2022 09:35 AM
There is only one issue with specific to these scooters that I have
encountered and it is how people leave them in random places on
sidewalks and on private property. There is a very simple solution
which requires Lime's action. There should be a designated area on
every block where scooters need to be parked. It doesn't need to be
branded or anything, just a geospace that lime sets up in their app. If
the scooter is not parked there, it will continue to charge them.
Having this on every block will allow people to not be too far away
from their destination(always less than 2 min of walking), but will
encourage people to leave them out of the middle of the sidewalk and
not in front of stairs.
Anonymous
9/14/2022 09:42 AM
required helmets? following pedestrian rules, specific docking
stations.
Anonymous
9/14/2022 09:42 AM
try the sit-down scooters, the stand-up scooters are very fast and
dangerous to the "regular person " who doesn't ride stand-up
scooters regularly.
Anonymous
9/14/2022 09:44 AM
Make some places to park - we have car parking everywhere, can we
add the same for scooters along bike paths and sidewalks?
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 131 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 181 of 236
Anonymous
9/14/2022 09:49 AM
The area they are currently in is too restrictive to be of much use
outside specific cases
Anonymous
9/14/2022 09:54 AM
Designated parking areas for the scooters, users get fined for parking
outside these zones.
Anonymous
9/14/2022 09:55 AM
Safety for pedestrians
Anonymous
9/14/2022 10:10 AM
Just get rid of them please.
Anonymous
9/14/2022 10:20 AM
It seems dangerous where scooters are left after riding.
Anonymous
9/14/2022 10:23 AM
Scooters need designated parking areas - I'd really prefer just to have
more b-cycle stations. Its crazy that there's not one by Chautauqua.
Scooters are preferable to many because there are so few places to
end a b-cycle ride which can lead to longer ride times. I think people
also take the risks of riding a bicycle more seriously than the risks of
riding an e-scooter. I'd also like the scooters not to be allowed on the
pedestrian areas of pearl st.
Anonymous
9/14/2022 10:25 AM
Lack of docking stations seems to be a large issue. docking stations
should be required similarly to Bcycle.
Anonymous
9/14/2022 10:29 AM
The scooters present significant mobility and access problems for
other path users— what is my friend who is walking to recover
strength after illness, in a wheelchair, or using other aids supposed to
do when they’ve been dumped on the sidewalk… stop, pick them up,
remove them from the path, and continue? Forgive the sarcasm, but
it’s so frustrating. The users and the company seem to have no
regard for others and they’re left in bizarre and inconvenient places
because there’s no incentive for them not to be. They also go at a
speed that is excessive for the paths but with none of the cultural
considerations of bike riders— they don’t call out ‘on your left’, ring a
bell, signal turns, etc, and it’s really frustrating and dangerous feeling
to be around, especially while walking dogs. As a Boulder native who
works in the city and went to school here, I don’t like or want them.
Anonymous
9/14/2022 10:29 AM
Add the downtown area to the scooter zone. Downtown is where
traffic and parking are the biggest problems, and scooters can and
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 132 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 182 of 236
should be safely used everywhere except the Pearl Street Mall.
Anonymous
9/14/2022 10:29 AM
I suppose way more designated and required parking areas or
docking stations would help, but you can probably tell by now that I
don't like the program.
Anonymous
9/14/2022 10:40 AM
Require designated parking spaces and at least highly encourage use
of helmets.
Anonymous
9/14/2022 10:44 AM
This is the future of transportation, it just sucks to see them abused
and left in the way of other traffic, that's the worst problem of it. They
get left all over sidewalks and once and awhile, even in the actual
road. That's not ok, but in general, they seem to be beneficial to the
community. Just wish the cleanup and maintenance of them was
more looked after by whomever is running the service.
Anonymous
9/14/2022 10:54 AM
There is only one issue specific to these scooters that I have
encountered and it is how people leave them in random places on
sidewalks and on private property. There is a very simple solution
which requires Lime's action. There should be a designated area on
every block where scooters need to be parked. It doesn't need to be
branded or anything, just a geospace that lime sets up in their app. If
the scooter is not parked there, it will continue to charge them.
Having this on every block will allow people to not be too far away
from their destination(always less than 2 min of walking), but will
encourage people to leave them out of the middle of the sidewalk and
not in front of stairs.
Anonymous
9/14/2022 10:55 AM
Maybe designated parking?
Anonymous
9/14/2022 10:55 AM
There is only one issue specific to these scooters that I have
encountered and it is how people leave them in random places on
sidewalks and on private property. There is a very simple solution
which requires Lime's action. There should be a designated area on
every block where scooters need to be parked. It doesn't need to be
branded or anything, just a geospace that lime sets up in their app. If
the scooter is not parked there, it will continue to charge them.
Having this on every block will allow people to not be too far away
from their destination(always less than 2 min of walking), but will
encourage people to leave them out of the middle of the sidewalk and
not in front of stairs.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 133 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 183 of 236
Anonymous
9/14/2022 11:02 AM
The city needs to work with Lime to ensure that used scooters aren't
just dumped randomly on walkways, in front of doorways, etc for
everyone else to step over and walk around. One idea would be for
Lime to geofence specific drop-off points, and the riders would
continue to be charged until the scooter was put into the proper drop-
off location, similar to how B-Cycle operates.
Anonymous
9/14/2022 11:04 AM
I think they are an important part of city mobility. So taking them away
isn't necessary. But I think maybe speed limiting them to 6-8 mph
would be a smart decision. Requiring scooter parking, just like B-
Cycle, would be a good idea to implement, but I don't think it's
absolutely necessary.
Anonymous
9/14/2022 11:04 AM
It would be nice if e-scooters had some sort of rack like the b-cycles
do rather than look abandoned. Also it would be good to make sure
that there are clear instructions about where they’re allowed to ride (ie
NOT on Pearl street bricks, whether they’re supposed to be in the
bike lane or sidewalk) and to encourage helmet wearing
Anonymous
9/14/2022 11:09 AM
People are worried about their parking but if we devoted a fraction of
car parking to bikes and Limes, it wouldnt be an issue.
Anonymous
9/14/2022 11:09 AM
Providing dedicated parking is the key measure. Then scooters are
similar to B-cycle, which is great. Blocking sidewalks or waterways is
a serious issue, especially for those with disabilities. Just make
dedicated green parking spots :) Otherwise they're great! Increased
mobility, cuts down on car use, helps the environment, etc.
Anonymous
9/14/2022 11:17 AM
I would like to see more open spaces made available to a range of
personal electric vehicles (electric unicycles, skateboards, one
wheels, and so on). The more infrastructure dedicated to on-car
methods of mobility the better.
Anonymous
9/14/2022 11:28 AM
Make them free
Anonymous
9/14/2022 11:29 AM
There is only one issue specific to these scooters that I have
encountered and it is how people leave them in random places on
sidewalks and on private property. There is a very simple solution
which requires Lime's action. There should be a designated area on
every block where scooters need to be parked. It doesn't need to be
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 134 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 184 of 236
branded or anything, just a geospace that lime sets up in their app. If
the scooter is not parked there, it will continue to charge them.
Having this on every block will allow people to not be too far away
from their destination(always less than 2 min of walking), but will
encourage people to leave them out of the middle of the sidewalk and
not in front of stairs.
Anonymous
9/14/2022 11:31 AM
More infrastructure specifically for transit via scooter/bike/other pev.
Painted lines on the street are not safe. Especially during the winter.
Anonymous
9/14/2022 11:33 AM
Let them have way more access around the city!! I can’t get to the
places I want to go because of geolocking. I would use them so much
more if they weren’t restricted downtown. I would replace some of my
car trips with e-scooters.
Anonymous
9/14/2022 11:34 AM
I prefer B cycle with designated pickup and drop off. I would prefer to
see that program expanded and get rid of the e-scooter mess.
Anonymous
9/14/2022 11:34 AM
I've seen some folks confused about why the scooters stopped
working west of 28th street.
Anonymous
9/14/2022 11:49 AM
Frankly unless people start following rules and caring more about
others safety who also use the sidewalk and boulders public space
it’s a difficult problem to fix.
Anonymous
9/14/2022 11:53 AM
The scooters themselves are inherently pretty unsafe to ride in
comparison to a bike (high center of gravity, tiny wheels) and I'd
much prefer dockless bikes if they were available. If I'm looking for
micromobility in Denver I'll always choose a bike over a scooter. It
would be helpful if there were better designated parking areas for
scooters.
Anonymous
9/14/2022 11:55 AM
freely available helmets (and forcing people [at least minors or under
21 say] to use them)
Anonymous
9/14/2022 11:57 AM
I just hate the idea of the city spending money on something that
people treat as a toy or something to intentionally break.
Anonymous Designated, mandatory parking spaces. They’re all over the trails,
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Page 135 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 185 of 236
9/14/2022 11:58 AM thrown in the grass, in the creek, in piles on the street. If they must be
parked and docked in a specified spot such that they’re not on their
side and creating a hazard or eyesore then I’m all for keeping them.
Anonymous
9/14/2022 11:59 AM
Used Lyft brand in denver so I'm not sure if Lime works the same
way. Designated drop off spots. User photographs placement at end
of trip. User billed (with max cap) if scooter is checked back in outside
of approved drop off. Make sure parking zones do not interfere with
accessibility to transit, buildings and sidewalks.
Anonymous
9/14/2022 12:03 PM
Open up area to scooter
Anonymous
9/14/2022 12:24 PM
get rid of them
Anonymous
9/14/2022 12:36 PM
they look like trash speckled around town
Anonymous
9/14/2022 12:48 PM
Scooters being left blocking sidewalks and multi-use paths is
frustrating. I would like to see Lime be more vigilant about disallowing
that, perhaps by not allowing a trip to be ended unless the picture
actually shows it not blocking a path.
Anonymous
9/14/2022 12:59 PM
Liaison roaming the City to help support any issues.
Anonymous
9/14/2022 01:01 PM
My main concern is blocking the path or sidewalk when they are
parked or tipped over. I really like the B-cycle model where they have
to be returned to a coral when you are done using them because it
solves that problem. It would also be nice if they had a bit more range
into some of the Boulder and Gunbarrel neighborhoods that are
outside city limits but I don't know if that's doable. More than half of
the Gunbarrel neighborhoods require a lot of walking just to get to the
scooters, and then you're basically at the bus stop already anyway.
People are going to drive unless it's easy not to, and I imagine the
scooters don't really help folks who don't have cars or are choosing
not to use them unless they're placed close enough to where they
live. It would also be nice if the scooters and b-cycle had some sort of
eco pass type option for local businesses or neighborhoods to opt
into.
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 136 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 186 of 236
Anonymous
9/14/2022 01:16 PM
Riders should be forced to return them to specific docks like rental
bikes. That should take care of problems re: discarded scooters. And
they should have a speed governor on them in various parts of town.
Anonymous
9/14/2022 01:23 PM
Lime could improve by having more designated painted boxes next to
street parking or in low foot traffic areas for these scooters. Even
better, users should be financially penalised for not leaving them in
these boxes.
Anonymous
9/14/2022 01:30 PM
Get rid of them
Anonymous
9/14/2022 01:40 PM
Keep them off the streets Do not leave scooters in the middle of
sidewalks or on streets
Anonymous
9/14/2022 01:52 PM
More range would be nice. I understand not wanting scooters on
pearl Street, but I would like to be able to get to pearl Street from
other places with a scooter
Anonymous
9/14/2022 01:52 PM
I do worry about how fast people go on the scooters around
pedestrians AND riding w/out helmets.
Anonymous
9/14/2022 02:41 PM
allowing e scooters to be "dumped" on sidewalks and underpasses
and seemingly abandoned causes issues for pedestrians and cyclists
using these same rights of way
Anonymous
9/14/2022 02:53 PM
Make them free
Anonymous
9/14/2022 03:45 PM
The city of boulder needs to remove any limits and regulations for
when scooters can be ridden. It's a shame you can't use one after
11pm!
Anonymous
9/14/2022 03:50 PM
Give CU boulder students some kind of discount or free rides
Anonymous
9/14/2022 03:53 PM
We need better bike lanes. Paint is not infrastructure.
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Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 187 of 236
Anonymous
9/14/2022 04:16 PM
I honestly don't know what is wrong with walking or with regular
scooters. I commuted and used the bus when I was a CU Boulder
student living in Arvada. While Boulder County is doing things such
as the sugar tax and encouraging K-12 students to walk to school, I
certainly think that college students are physically able to walk from
bus stops without the use of e-scooters or e-bikes. Weren't we super
concerned about doing things that helped people maintain healthy
weights? It seems contradictory.
Anonymous
9/14/2022 04:19 PM
More 'designated areas' to park scooters will help to reduce the issue
of scooters in walkways and abandoned.
Anonymous
9/14/2022 04:24 PM
Like the B-Cycle bikes, dedicated charging corrals would make sense
to me--then people would know where to get scooters and limited
need for a truck to go around collecting them. It would also be nice to
see greater access to the city via scooter. Our nanny has been taking
a scooter from North Boulder to our home, but she has to walk the
final blocks west of 28th St
Anonymous
9/14/2022 04:27 PM
Try enforcing and educating people about bikes before you enter into
a big scooter contract. We used to enforce bike laws - what
happened?
Anonymous
9/14/2022 04:27 PM
I want Lime to patch the software to lock the scooters if the GPS
say's they've ventured into Pearl Street or the 29th Street Mall. Such
a software patch would be useful world wide for these vehicles.
People take them and leave them places they're not supposed to all
the time. People won't behave well (we know this), Lime needs to use
software to deal with the situation. Such a software patch would
seems like a no brainer, but Lime (and similar companies) will only
spend money on that if cities require them to.
Anonymous
9/14/2022 04:28 PM
Designated parking areas. Lower speed limits on the scooters. More
bike/scooter/pedestrian/car-free transportation infrastructure.
Anonymous
9/14/2022 04:35 PM
Parking in docks only would be helpful to prevent abandoned
scooters from blocking the sidewalk. I have mobility issues, use
special equipment to get around, and need help to get around these
abandoned scooters. Ironically, these have made me less likely and
capable of getting around on my own and more likely to be driven.
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Anonymous
9/14/2022 04:42 PM
Designated parking spaces. Speed limits.
Anonymous
9/14/2022 05:03 PM
Allow them west of 28th. I’d confusing that they just stop.
Anonymous
9/14/2022 05:06 PM
Open more of Boulder to scooters
Anonymous
9/14/2022 05:18 PM
Parking in front of houses. Someone left on one my doorstep once
and it wasn’t someone I live with.
Anonymous
9/14/2022 05:25 PM
Please allow the scooters to function on the west side of 28th st as
well as the east.
Anonymous
9/14/2022 05:25 PM
Increased mobility options around town that do not require the use of
a car are great! Fewer car trips will reduce pollution, noise, and
danger to vulnerable road users. Policing of proper use of scooter
shall fall upon vendors and not become a burden on town. Parking
violations shall be levied to users and operators and what shall be
used to fund solutions to problems that the programs create such as
abandonment of scooters on our shared, beautiful lands.
Anonymous
9/14/2022 05:30 PM
Having designated spots on every corner where people have to park
said electric scooter in order for the ride to end so it’s not just
abandoned.
Anonymous
9/14/2022 05:31 PM
I am concerned that a private company gets to benefit from the use of
public space, what's wrong with the public bikes? I see more people
using those and taking care of them. Scooters are knocked over
everywhere.
Anonymous
9/14/2022 05:50 PM
Ride area is bad. Scooters are often on the border because your
destination is out of the zone.
Anonymous
9/14/2022 07:03 PM
Can they have stations like b cycles?
Anonymous
9/14/2022 08:16 PM
There should be assigned docking station spread around the city, like
the shared bikes so the e-scooter can’t just be left anywhere when
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done.
Anonymous
9/14/2022 08:27 PM
Invest more money in bcycle instead of scooters
Anonymous
9/14/2022 08:40 PM
Speed restriction perhaps
Anonymous
9/14/2022 08:43 PM
Perhaps govern the speed to a lower speed. I'd be interested in
seeing a good estimate of how many cars they likely take off the road
on a day to day basis. Or, how much bus ridership is up. Or
something like that. I'm skeptical that much environmental benefit is
gained, or that much business revenue is generated because of e-
scooters. If I was convinced of any such benefit, I would be more
positive. As it is, it seems like a lot more down side.
Anonymous
9/14/2022 08:44 PM
Complete expansion throughout the city.
Anonymous
9/14/2022 09:12 PM
I would only support this going forward with designated areas for
leaving the scooters like B cycle does.
Anonymous
9/14/2022 09:20 PM
Prohibit parking of scooters on sidewalks and roadways except for in
designated parking spots for vehicles. Do not take away from the
already limited mixed use pedestrian space and place the burden on
those spaces already given to automobiles.
Anonymous
9/14/2022 09:20 PM
If they remain, consider requiring scooters to be placed in a
designated pad to “finish” ride and stop payment.
Anonymous
9/14/2022 09:22 PM
Get rid of them
Anonymous
9/14/2022 09:32 PM
Allow them to access all of Boulder, or at least all of central Boulder. I
see so many scooters piled up abandoned right at the edge of where
they stop working. If there were some system to designate where/how
they can be left, that would help.
Anonymous
9/15/2022 04:49 AM
I don't want scooters anywhere near the CU campus or west of
Foldom. Too many potential accidents with impaired students. RTD
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and B cycle are active in that area. No need for an additional
transportation option.
Anonymous
9/15/2022 06:43 AM
I do not reccomend growing the program any further than the Pilot
program. If CU wants to put them on campus fine. Buts lets keep
them out of our neighborhoods.
Anonymous
9/15/2022 07:48 AM
Somehow prevent them from being discarded on sidewalks
Anonymous
9/15/2022 08:15 AM
Making speed limits and legal play to scooter more prominent. Making
penalties for not obeying rules, especially on shared sidewalks
harsher.
Anonymous
9/15/2022 09:09 AM
Education. Education. Education. On in-between use placement. See
4. above.
Anonymous
9/15/2022 09:21 AM
Come winter wet weather and snow/ice I find the LIME scooters even
weirder to have available in our micro-clime.
Anonymous
9/15/2022 10:58 AM
Well, when a kid gets killed on one pof these you will have all kinds of
new rules... I think... I dunno... at first I was concerned. Now it looks
like great fun for all. Its fun to see kids zipping around 29th street like
a bunch of Lemur
Anonymous
9/15/2022 11:13 AM
Traffic is difficult enough in Boulder, with the added impacts of e-
scooters, and the lack of law enforcement action to discourage bad e-
scooter behavior.
Anonymous
9/15/2022 03:21 PM
I say go with the Lime Scooters and designate lanes in busier
streets/roads for Lime Scooter and restrict automobile use in Boulder.
Or, increase some bike lane areas.....the Lime Scooters are a step up
from automobiles on our roads....though current use is dodgy for
those of us who frequently use the bike paths/lanes.
Anonymous
9/15/2022 03:58 PM
Markings for lime-scooter parking could be useful in some areas, like
bus stops.
Anonymous Do NOT approve any further expansion and stop using in East
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11.14.22 TAB Agenda 5 Micromobility
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9/15/2022 05:03 PM Boulder.
Anonymous
9/15/2022 06:16 PM
Establish strict parking areas on public property or campus....so that
E-scooters cannot be left on sidewalks or private property. (Like the
bikeshare program)
Anonymous
9/15/2022 06:54 PM
Believing that they serve a broader community. Also determining a
better means of keeping e-scooters from being ditched here, there
and everywhere
Anonymous
9/16/2022 07:20 AM
Scooters could be improved if they were free to ride (unelectronically,
like a push scooter) and if they did not require an app as a payment
method.
Anonymous
9/16/2022 08:28 AM
Either remove them or invoke a large enough tax to offset negative
externalities. I would imagine something in the ballpark of $100 per
scooter per day.
Anonymous
9/16/2022 09:05 AM
Marked scooter return zones in heavily populated areas
Anonymous
9/16/2022 09:11 AM
Price reductions or discount offers (I am aware of the pass but more
single use or punchcard style discounts) More positive marketing -
certain folks in the community cannot get past them being left on
sidewalks. I agree this is an issue, however minor, however as an
alternative for some of the dangerous college aged drivers I have
experienced almost daily in boulder I think this program does a lot of
good.
Anonymous
9/16/2022 11:37 AM
There need to be clear e scooter guidelines (such as: where to ride
them and park them - the street? sidewalks?) and the city needs to
enforce them.
Anonymous
9/16/2022 12:02 PM
Get them out of Boulder ?
Anonymous
9/16/2022 12:12 PM
Please increase the area they are allowed to be in.
Anonymous The E-bikes have a place to be returned and are a great source for
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City of Boulder Questionnaire Results
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9/16/2022 02:13 PM those who don't have a ride.
Anonymous
9/16/2022 06:54 PM
A minimum age for driving an e-scooter. We have seen pre-teens on
them driving on the street and sidewalks.
Anonymous
9/17/2022 12:34 AM
Please get rid of them. They are a danger to pedestrians. There are
plenty of other options to get around.
Anonymous
9/17/2022 02:00 AM
Need better education of users to ensure scooters are not left in the
way of others. Q: How accessible are scooters to low income
residents? Can they be paid for without a credit/debit card?
Anonymous
9/17/2022 09:41 AM
Eliminate this program. The scooters are dangerous and a waste of
money. Surely the city can use precious funds for something better
than “toys for entitled CU tots”
Anonymous
9/17/2022 12:48 PM
Require corrals for scooters like b bikes and fines for scooters left out
in the middle of nowhere. Require scooters picked up within 24
hours. I commute to work by bike and am a regular runner. I see
ebikes (b cycles) being ridden by students more than I see them on e-
scooters. Expand the B cycles program and restrict e-scooters.
Imagine the number of e-scooters lying around town when you
expand your pilot program to the city as a whole.
Anonymous
9/17/2022 04:02 PM
The only improvement would be ending the program.
Anonymous
9/17/2022 05:40 PM
Please get rid of Lime and partner with a company like Spin that had
higher standards for safety and correct parking. Love escooters but
not when they are allowed to block sidewalks. Lime scooters seems
to just be allowed to be thrown anywhere like trash after they are
used.
Anonymous
9/17/2022 07:33 PM
e-scooters on Pearl Street would be a nightmare!
Anonymous
9/17/2022 08:10 PM
Helmets required. But actually because they are problematic in so
many ways, it would be much better to not allow them.
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City of Boulder Questionnaire Results
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Anonymous
9/18/2022 05:25 AM
Current geofencing of scooters does not make sense. If they are a
community positive then they should be able to travel all throughout
the city limits.
Anonymous
9/18/2022 09:43 AM
Require them to be left in designated parking locations
Anonymous
9/18/2022 10:52 AM
Designated parking boxes. I also with I could get to north boulder
easier to get to the hospital center over there but we can't cross 28th
street.
Someone
9/18/2022 07:17 PM
It would be great if helmets were provided. Too many people ride
without a helmet putting themselves in danger.
Anonymous
9/19/2022 12:45 PM
The designated riding areas that the City of Boulder has outlined for
Lime scooters has not made them convenient or accessible for the
majority of people that would like to use them around the city. The
outlined map in the Lime app designates such specific areas where
the scooters are not allowed to the point where a rider is more
inconvenienced using a scooter rather than any other method of
transportation. Whether it is in the interest of safety or for any other
reason, the City of Boulder has unsuccessfully deployed a program
which has been very successful in so many other cities around the
country, including Denver. Boulder is slowly, but very obviously,
losing its reputation as a place for progressive thinking and eco-
friendly solutions. Bold solutions require bold action and I believe that
Lime should be reintroduced with an area that includes all of Boulder
and not simply small portions east of town.
Anonymous
9/19/2022 02:48 PM
Incentives for riders (or possibly other pedestrians?) to place scooters
in appropriate locations (off the sidewalk, not strewn in the bushes,
etc.) when they're done with them..?
Anonymous
9/19/2022 04:01 PM
This form should be available also in Spanish.
Anonymous
9/19/2022 04:32 PM
I prefer docked micromobility like the B-cycle over the “park
anywhere” scheme, since it leads to more consistent availability and
less issues with scooters parked poorly on the multi-use paths.
Anonymous If you're going to keep the e-scooters, you must offer a way for users
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City of Boulder Questionnaire Results
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9/19/2022 06:39 PM to rent helmets as well
Anonymous
9/19/2022 09:35 PM
Specific places where the scooters must be parked.
Anonymous
9/20/2022 03:43 AM
Have more around Will Vill and the South end of town where the
students with no cars live. Consistently make users aware with
signage to park them parallel on the sidewalk but keeping in mind out
if the way for wheelchairs. Citizens are smart enough to park
responsibly once they think of others.
Anonymous
9/20/2022 07:01 AM
I would like more micromobility solutions. But rather than a scooter, I
would like to have a small, much safer, more stable bike, like
https://takewheels.com/ which doesn't require a fixed rack. I like our
bcycle program, but it isn't widespread enough and we don't have
enough of them.
Anonymous
9/20/2022 09:25 AM
Require riders to wear helmets. Allow scooters to be used throughout
the entire city of Boulder.
Anonymous
9/20/2022 11:22 AM
maybe some sort of program to track who is just dumping the
scooters in the street instead of parking them in designated areas.
Anonymous
9/20/2022 12:10 PM
Sidewalks have already become dangerous for walkers now that
bicyclists feel free to ride on sidewalks, including asking pedestrians
to get out of their way, or just mowing through. E-scooters will
dramatically add to that making it MORE unpleasant to walk in
Boulder. I do not drive and walk to work and shopping. Please keep
scooters east of 28th.
Anonymous
9/20/2022 12:27 PM
Make them free for students
Anonymous
9/20/2022 12:47 PM
There should be designated sidewalk lanes for e-scooters. Riding
them in bike lanes/on the street is too dangerous, especially since
helmets aren't provided and drivers in Boulder are not very safe even
when it comes to bikes. They are also expensive, so having a
discount or free program through CU for students (like with B-Cycle)
would be good.
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City of Boulder Questionnaire Results
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Anonymous
9/20/2022 01:38 PM
I think people who ride them look dumb
Anonymous
9/20/2022 01:46 PM
N/A
Anonymous
9/20/2022 02:36 PM
Make them conform to driving regulations
Anonymous
9/20/2022 03:12 PM
They are good for the economy
Anonymous
9/21/2022 08:25 AM
maybe it works on a campus, although probably it is better to use
human power for those folks… but most places, it seems like
scooters replace one ride in a car with two scooter rides in a car and
the scooter ride. also… the head injuries will not be worth it…
Anonymous
9/21/2022 12:02 PM
I like the scooters better than the bikes because I have to walk a mile
to return the e-bike at the end of a trip. With the scooters, I can leave
them where I stop.
Anonymous
9/21/2022 12:06 PM
My primary concerns are scooters that are left in the middle of the
sidewalks, scooters and ebikes that are on the bike paths, and
scooters that are ridden unsafely. Otherwise they look fun and are a
great commuting option.l
Anonymous
9/21/2022 12:55 PM
Head injury is my primary concern, as helmets are not required
Anonymous
9/21/2022 01:05 PM
Maybe riders have to create and account where they will need to sign
waivers and take safety classes before they are able to rent a
scooter?
Anonymous
9/21/2022 02:22 PM
IF e-scooter usage actually replaced trips by vehicles that would be
great, but in my observations I have only ever seen children riding
them around for fun. I'd be curious to see an analysis of usage-- I
hope this gets posted publicly!
Anonymous
9/21/2022 04:15 PM
teach users to not park on sidewalks or private yards.
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Anonymous
9/21/2022 04:41 PM
Have riders return scooters at designated collection depots rather
than the current helter-skelter scooter abandonment system.
Anonymous
9/21/2022 05:03 PM
Build out the bikepaths and roads so it's safer.
Anonymous
9/21/2022 05:19 PM
Have a governor on them so they don't go as fast. I like the idea of
them, but do not want to see them west of 28th st.
Anonymous
9/21/2022 08:42 PM
Only concern is that they are dropped haphazardly on walkways and
yards every which way
Anonymous
9/22/2022 05:13 AM
I think it’s important to have clear rules about e-scooters and to
educate riders and everyone else about those rules. Where are they
allowed? What are best practices? Is there a minimum age to ride? I
also don’t think they should be encouraged for recreational use
because it becomes a problem in bigger cities with huge groups of
tourists zooming around sidewalks on their scooters (this was the
case last time I went to Washington DC). For example they shouldn’t
be allowed on the Pearl Street mall. E-scooters are an important part
of the transportation puzzle and could be great for Boulder if properly
implemented.
Anonymous
9/22/2022 09:02 AM
E-scooters need to be restricted to bike lanes for their own safety and
the safety of pedestrians.
Anonymous
9/22/2022 09:41 AM
I thought about using it to get to Table Mesa to take the bus.
Unfortunately, it seemed like the bus station at TM was out of the
boundary of use? Better integration with the public transport system
may make people more likely to use them.
Anonymous
9/22/2022 04:19 PM
more affordable
Anonymous
9/22/2022 04:23 PM
i wish there were more places to ride them. i tried to go to my friends
house and more than one 3/4 of the way was a no ride zone and i
ended up walking it most of the way and having to pay to walk it.
Anonymous
9/22/2022 04:40 PM
Are there any accessible scooter options? I cannot stand upright for
long periods, so have never been able to use one and am not sure if
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alternatives exist.
Anonymous
9/22/2022 05:37 PM
Unfortunately you have no control for those who choose to ride
irresponsibly. For the ones that do ride responsibly, the others ruin it.
Anonymous
9/22/2022 05:50 PM
I think that having slightly more area to scooter would be nice. I
understand the risks and issues with scooters, but i think having
specific parking sections can reduce the risk of people parking
wherever they want.
Anonymous
9/22/2022 05:53 PM
Making the rideable area larger
Anonymous
9/22/2022 07:03 PM
Free to students similar to how BCycle does it
Anonymous
9/22/2022 07:35 PM
Make it citywide, enough of the NIMBY insanity.
Anonymous
9/22/2022 08:03 PM
They need a designated place to be returned. Not just anywhere.
Boulder Bikes offers a place where people can return them or else
they will be charged. E scooters should be the same so they’re not
absolutely cluttering streets, sidewalks, and creeks.
Anonymous
9/22/2022 09:22 PM
I worry that they go too fast for college campus’s
Anonymous
9/22/2022 10:12 PM
Open up the range where the scooter can go.
Anonymous
9/23/2022 09:21 AM
Less dead zones
Anonymous
9/23/2022 09:38 AM
only real concern is winter weather, to lesser extent students hurting
selves. think capping speed (similar to how those in denver are
slowed near to capitol) in highly densely populated areas such as hill
would mitigate potential for harm
Anonymous
9/23/2022 01:02 PM
No problems here! Use them Boulder!!
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Anonymous
9/23/2022 02:03 PM
Na
Anonymous
9/23/2022 02:04 PM
I’m not in favor of them, but I suppose I could live with them….but not
happily.
Anonymous
9/23/2022 03:55 PM
Scooters on the bike paths going the wrong way in the street are not
always easy to notice when you're in a turning car and have checked
for cars only to have scooters going the wrong way pull out in front of
you. My experience,
Anonymous
9/23/2022 04:36 PM
A breathalyzer before being able to rent one. Penalty for dropping at
inappropriate place
Anonymous
9/23/2022 05:41 PM
Scooters on sidewalks are going too fast, and in bike lane the riders
should wear a helmet. Streets need to be swept more, I have seen
gravel on roadways make scooters almost crash. I live on a bike path
and see scooters startle pedestrians and people not riding cautiously.
Anonymous
9/23/2022 07:37 PM
Allow scooters in some places west of 28th, especially in the Folsom
corridor
Anonymous
9/24/2022 09:17 AM
Docking stations like rental Bikes. As someone who pushes a stroller
it is very hard to navigate areas when there are scooters laying in the
sidewalks
Anonymous
9/24/2022 11:16 AM
If scooter users were required to return scooters to a charging station,
that would reduce the scooters abandoned along the sidewalks and
bikeways. It would also reduced the energy wasted collecting all the
discarded scooters.
Anonymous
9/24/2022 02:27 PM
Expanding the geo fence and removing barriers like cost for those
with greatest transit needs
Anonymous
9/24/2022 03:55 PM
I would strongly recommend restricting the e-scooters to bike lanes
wherever possible. My issues rely with the city planning surrounding
micro-mobility rather than the e-scooters themselves. Currently,
allowing the e-scooters on sidewalks poses a threat to other
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pedestrians. However, restricting them to bike lanes would easily
resolve this issue. Additionally, I would recommend designating
specific areas for people to return e-scooters, as I commonly find
them sprawling across sidewalks, further inhibiting pedestrian mobility
(particularly for those with physical disabilities).
Anonymous
9/25/2022 08:18 AM
Need a solution to abondoning them random places
Anonymous
9/25/2022 06:46 PM
I like the e-scooters. They help people get around and keep them out
of cars.
Anonymous
9/26/2022 08:06 AM
Expand the zone in which scooters can operate. The
usability/convenience of scooters is severely curtailed by only having
them east of 28th. I work in Denver and try to take the bus, I would
love to be able to scooter to downtown and hop on the FF instead of
needing to take a bus to the FF.
Anonymous
9/26/2022 12:23 PM
I think they are a safety hazard. Many people use them as
transporation after they have been drinking and ride with more than
one person on them. They are hard to see in the dark and I think they
will cause more problems than help with any transportation issues.
Anonymous
9/26/2022 12:55 PM
If we decide to keep them in the community limit them amount of
them and the cost needs to make sense for community accessibility.
Anonymous
9/26/2022 12:58 PM
I'm a big fan. The main impediment currently for me riding it more, is
the cost. When I and my partner rent them to go somewhere, its more
costly than other ridesharing options. And certainly more than biking,
walking or driving. I would use the more, if they were not as
expensive. For example, a 6 minute ride with a .5 distance was a
total of $6.28.
Anonymous
9/26/2022 09:11 PM
I can't think of anything.
Anonymous
9/27/2022 08:18 AM
Dead zone. You can’t even get to campus
Anonymous
9/27/2022 11:50 AM
first 30 mins is free?
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Anonymous
9/27/2022 01:15 PM
Having scooters abandoned in the middle of sidewalks and bike paths
are safety hazards, but they are far smaller hazards than cars are, in
many ways. Perhaps a little education could help with people being
more courteous about scooter use. Also, its a good idea that scooters
are not permitted in the more congested areas of the City.
Anonymous
9/27/2022 02:12 PM
Bcycle does the same thing and doesn’t leave scooters everywhere
Anonymous
9/27/2022 02:12 PM
Make them more accessible for low income populations. Don't let
them park unless they are off the sidewalk.
Anonymous
9/27/2022 02:19 PM
Protected lanes, slower speeds, parking spots for them
Anonymous
9/27/2022 02:33 PM
Usable area for scooter seems pretty limited in Boulder. Times I've
tried to use it, I wasn't able to reach my final destination due to
restrictions I was previously unaware of. This experience made me
wary to use them again
Anonymous
9/27/2022 03:01 PM
We shouldn’t have shared services, people should be responsible for
themselves.
Anonymous
9/27/2022 03:15 PM
Get rid of them. The sooner, the better. These literally only benefit the
people who don’t need them and have other (better) options for
getting around. They solve 0 problems and only create more issues in
our community.
Anonymous
9/27/2022 04:31 PM
Replace some on-street or garage parking spaces with shared
scooter/bike parking
Anonymous
9/27/2022 10:37 PM
Add more *protected* bike lanes to streets, reduce vehicle speed
limits, add more speed bumps in residential areas, and close West
Pearl Street to cars again. These will make Boulder a more social,
happier, and mobility friendly city.
Anonymous
9/28/2022 03:33 AM
No e-scooters near college campuses. College kids are getting
injured the most.
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Anonymous
9/28/2022 07:00 AM
Pedestrians are constantly at risk due to scooters and bicycles that
continue to ignore all of the current regulations against riding on
sidewalks and Pearl Street Mall. There is no enforcement available,
hence these 'disposable' portable advertising/marketing tools must be
kept outside of the main shopping and dining areas of Boulder.
Anonymous
9/28/2022 07:20 AM
Get them off of campuses they are too dangerous and have killed
people
Anonymous
9/28/2022 01:59 PM
Do not block sideways or ride on the sidewalk or in the road
Anonymous
9/28/2022 02:57 PM
If it turns out, we choose to allow scooters in our town I would like to
see designated scooter parking areas, so they are not cluttering our
streets, and also clear rules about where they can, and cannot be
ridden. I believe pedestrians and scooters on sidewalks are a very
dangerous combination. especially when drinking is involved when
the scooters are closer to nightlife.
Anonymous
9/28/2022 03:59 PM
Please expand them citywide, or at least downtown to make them
more accessible to more of the community (not just college students
use them)
Anonymous
9/29/2022 10:37 AM
I would recommend the University build a parking structure and have
a designated path system for electric transportation between parking,
downtown and the CU campus.
Anonymous
9/29/2022 12:47 PM
Specific places to drop off and pick up. Rules around safety.
Anonymous
9/29/2022 01:30 PM
Allow use of scooters past 28th st
Anonymous
9/29/2022 02:10 PM
If there were designated parking spots for scooters, that would be
helpful!
Anonymous
9/29/2022 05:47 PM
Who is responsible for abandoned scooters blocking the bike paths?
I’ve frequently had to personally stop and remove them from blocking
my path
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 152 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 202 of 236
Anonymous
9/29/2022 05:49 PM
I think Lime is taking advantage of our town!
Anonymous
9/29/2022 08:21 PM
Education about whether they should be on sidewalks or roads, and
other safety rules
Anonymous
9/29/2022 08:37 PM
Boulder people are assholes, scooter people are bigger assholes
Anonymous
9/29/2022 09:11 PM
I’m okay with scooters, but the current boundaries on where you can
take them are too prohibitive to their usefulness. I often need to go to
the west side of town and I can’t plan around taking a bike + scooter
or walk + scooter, defeats the purpose. So as they currently are, they
are useless, often thrown into the river, and should be removed.
Anonymous
9/29/2022 11:02 PM
Require that they be returned to a set location
Anonymous
9/30/2022 01:36 AM
Docking stations similar to b-cycle would reduce placement of
scooters in right-of-ways; do not allow in the Pearl street/downtown
area due to safety concerns. Focus on infrastructure development
(I.e. widening of bike and pedestrian lanes) to accommodate for more
future use of micro mobility options. E-scooters in Boulder Junction
would be a good place.
Anonymous
9/30/2022 05:44 AM
Clear rules on where e-scooters should be ridden and parked (bike
lane? Sidewalk?)
Anonymous
9/30/2022 06:28 AM
They need to have designated locked parking, so that they aren’t
strewn around the city, on sidewalks and lawns.
Anonymous
9/30/2022 06:32 AM
Ban them.
Anonymous
9/30/2022 06:50 AM
None please let them become permanent
Anonymous
9/30/2022 07:06 AM
An alternative to an e scooter program is to simply have a rebate to
students or others who buy and hold one. Imagine they get a $100
credit from the city after purchasing and registering the scooter, and
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 153 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 203 of 236
then bringing the scooter and receipt to a city agency after a set
period of time (like the parking permit spot). This would solve the
respect and ownership issue of people trashing and leaving them
around, and would allow people to use them affordably. Having a
"hold" period of 9 months or so before issuing a rebate is important to
prevent people from buying, getting a rebate and then reselling them.
The city could provide, or CU if this is student-focused, charging
stations, just like cars.
Anonymous
9/30/2022 07:15 AM
Have official drop off locations or penalize people for leaving them in
dangerous locations (eg middle of bike path)
Anonymous
9/30/2022 07:20 AM
Requiring docks would be helpful to prevent the scooters being left in
the wrong places. There needs to be enforcement against riding too
fast or in the wrong places like pedestrian areas.
Anonymous
9/30/2022 07:24 AM
Ban all battery operated or e operated scooters and vehicles from
paths and streets. Never see a helmet BTW.
Anonymous
9/30/2022 07:31 AM
More docking bays at edges of use
Anonymous
9/30/2022 08:00 AM
Rider education
Anonymous
9/30/2022 08:10 AM
It is not clear what problem scooters solve. We already have a great
bike share program, lots of walking/bike paths. A majority of the
scooters in the pilot program appear to be littered and abandoned.
Thus far it feels like a net negative.
Anonymous
9/30/2022 08:15 AM
Only allow them in bike lanes to prevent crashes with pedestrians
Anonymous
9/30/2022 08:32 AM
Fine when scoter left in yards n sidewalks
Anonymous
9/30/2022 09:28 AM
Expand the availability beyond East Boulder! Right now, you can only
ride them to the east of 28th, which severely limits its usefulness.
Anonymous I love that they kinda meet people where they are, but for
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 154 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 204 of 236
9/30/2022 09:36 AM management of the random flopped over and blocking sidewalks and
paths, how about Designated pick-up and drop off points? Maybe that
makes their use a moot point because we have B cycle with those
capabilities . People riding scooters look like they’re having way more
fun than cyclists, and it’s nice to see people having fun around town!
Anonymous
9/30/2022 10:10 AM
Dump the e-scooter service, and use the resources for something
else. There are numerous projects that would have more impact than
scooters: * free bus service * more bike share * subsize purchase of
eBikes, like Denver * work with CU to solve the problem of moving
students between the main and East campus, and have a plan for the
eventual South campus
Anonymous
9/30/2022 10:35 AM
Every city they are in looks like trash! They are left everywhere. The
students get drunk and leave them in the middle of walkways and
streets
Anonymous
9/30/2022 11:02 AM
I hope you will keep them but limit them to east of 28th. I have had
two mishaps with them on Denver street and appreciate that they are
not in core Boulder. I have had no issues with them here and think
they are an important part of keeping cars off the roads.
Anonymous
9/30/2022 11:19 AM
The fact that they shut off at 11pm is downright atrocious.
Anonymous
9/30/2022 12:42 PM
Not available widely enough... I would happily hop on one to get
to/from work on occasion, but they aren't in my (Martin Acres)
neighborhood.
Anonymous
9/30/2022 03:47 PM
Give tickets for use on sidewalks.
Anonymous
9/30/2022 08:15 PM
Riders have no accountability to return the scooter to a safe holding
place. I see them laying down and parked in areas that create issues
for those of us using multi use paths and lanes. They should be
returned to a holding station.
Anonymous
9/30/2022 10:19 PM
Scooters are left all over the neighborhood I live in and are
problematic for those who live here and try to walk in the sidewalks
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 155 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 205 of 236
Anonymous
10/01/2022 09:34 AM
I've lived here 33 yrs and the scooters laying around make Boulder
look like an out of touch community. Lime needs to come up with a
better way to provide "bike stations" or staging areas where the
scooter can be returned to. It works for e-bikes. Why would it not work
for e-scooters?
Anonymous
10/01/2022 07:41 PM
Encouraging Walking, busing, biking and e bikes are make for a
better city as a whole
Anonymous
10/01/2022 07:46 PM
Like I said, stay on the roadway or bike lane, like a moped or other
low speed motor vehicle.
Optional question (517 response(s), 507 skipped)
Question type: Essay Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 156 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 206 of 236
Q13 What is your age range?
5 (0.5%)
5 (0.5%)
153 (15.1%)
153 (15.1%)
245 (24.2%)
245 (24.2%)
360 (35.6%)
360 (35.6%)
107 (10.6%)
107 (10.6%)
88 (8.7%)
88 (8.7%)53 (5.2%)
53 (5.2%)
I prefer not to say 65 and over 55 to 64 35 to 54 25 to 34 18 to 24 Under 18
Question options
Optional question (1011 response(s), 13 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 157 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 207 of 236
Q14 What race or ethnicity do you identify with most?
748 (74.7%)
748 (74.7%)
29 (2.9%)
29 (2.9%)21 (2.1%)
21 (2.1%)10 (1.0%)
10 (1.0%)2 (0.2%)
2 (0.2%)1 (0.1%)
1 (0.1%)31 (3.1%)
31 (3.1%)
156 (15.6%)
156 (15.6%)4 (0.4%)
4 (0.4%)
Other (please describe)I prefer not to say Two or more races Native Hawaiian or other Pacific Islander
American Indian or Alaska Native Black or African-American Asian Hispanic or Latino/a White
Question options
Optional question (1002 response(s), 22 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 158 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 208 of 236
Q15 How would you describe your annual household income?
72 (7.2%)
72 (7.2%)
89 (8.9%)
89 (8.9%)
203 (20.3%)
203 (20.3%)
179 (17.9%)
179 (17.9%)
249 (24.9%)
249 (24.9%)
207 (20.7%)
207 (20.7%)
I prefer not to say $150,000 a year or more $100,000 to $149,999 a year $50,000 to $99,999 a year
$25,000 to $49,999 a year Less than $25,000 a year
Question options
Optional question (999 response(s), 25 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 159 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 209 of 236
Q16 Do you own or rent your home?
553 (55.0%)
553 (55.0%)
338 (33.6%)
338 (33.6%)
102 (10.1%)
102 (10.1%)13 (1.3%)
13 (1.3%)
Other (please specify)I prefer not to say Rent Own
Question options
Optional question (1006 response(s), 18 skipped)
Question type: Radio Button Question
E-Scooter Evaluation Questionnaire : Survey Report for 12 March 2018 to 22 October 2022
Page 160 of 160
Attachment C
City of Boulder Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 210 of 236
Boulder Lime Riders’ Characteristics,
Travel Patterns, and Preferences
In September 2022, we distributed a survey to Boulder riders and collected 175
responses.
We found:
Rider Diversity
Boulder Lime riders are a diverse cross-section of the city’s residents and
visitors:
•Many of the riders in Boulder are local: 88% report that they live, work, or
go to school in the city.
•61% of riders live in households earning less than the median income
level.
• The average age of a Lime rider is 31, and 25% of Lime riders are 36 or
older.
Mode Shift and Transit Accessibility
Lime enables Boulder riders to reduce their reliance on cars and increases
their access to transit options:
•75% of riders said that shared micromobility decreased their reliance
on cars and 71% felt that micromobility reduced traffic.
•On their most recent Lime rides, 26% of riders used Lime rather than a
motor vehicle (personally owned, taxi, ridehail, or shared use).
•23% of riders used Lime to get to or from public transit on their last trip.
Attachment D
Lime Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 211 of 236
•As a consequence, 90% of riders agreed that shared micromobility
provides an environmentally beneficial way to get around the city.
Filling Everyday Needs
Lime helps Boulder riders fulfill their everyday transportation needs. On their
most recent Lime rides:
•30% of riders used Lime to commute to or from work or school.
•16% of riders used Lime to travel to or from a social event, dining or
entertainment.
•20% of riders used Lime to travel to or from shopping or errands.
Motivators and Barriers to Use
Lime vehicles provide a fun, reliable, cost-effective, and efficient way for riders
to get around Boulder, but certain factors prevent more frequent use.
Motivators
•49% of riders used Lime because it was simple to find and use to get to
their destination.
•31% of riders report using a Lime vehicle because it was an affordable
option.
•57% of riders used Lime because it was the fastest way to get to their
destination.
•58% of riders used Lime because it was a fun way to get to their
destination.
•89% of riders agreed that Lime made it easier to live and stay in the
city.
Attachment D
Lime Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 212 of 236
Barriers
•A common barrier to riding was a lack of dockless vehicles: 21% of
riders stated that they had wanted to ride a Lime vehicle but there were
none available nearby.
•Lastly, 13% of riders stated that slow zones or speed restrictions kept
them from taking a ride.
Attachment D
Lime Questionnaire Results
11.14.22 TAB Agenda 5 Micromobility
Page 213 of 236
- JULY 2019SURVEY INSIGHTSGLOBAL RIDER
Calvin Thigpen, Director of Policy Research
calvin.thigpen@li.me
Attachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 214 of 236
Why?Estimate how riders replace car trips, connect to transit, etc.
Calculate the impacts of mode shift
Demonstrate impacts of policy (e.g. fleet caps) on demand
How and
Where?
Emails to riders via Braze with link to SurveyMonkey survey
89 markets in N & S America, AUS/NZ, Europe
> 18,000 riders responded, with information about > 36,000 rides
What?Last ride - trip purpose, mode shift
General travel patterns and preferences
Personal and household characteristics (e.g., age,
gender, car ownership)
Rider Survey Insights | Survey Overview
2
Rider Survey Insights | Survey OverviewAttachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 215 of 236
Rider Survey Insights | Public Perception
3
Rider Survey Insights | Public PerceptionAttachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 216 of 236
0.2%0.7%0.9%
Rider Survey Insights | Demographics
4
Rider Survey Insights | DemographicsMaleFemaleTransgender femaleTransgender maleNonconformingOther29.3%68.7%0.2%
Gender Age 25th Percentile26Mean3575th Percentile42Maximum9225
50
75
Years
0
100
Attachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 217 of 236
9% First/last-mile (to/from public transit)
5
Rider Survey Insights | Trip PurposesRider Survey Insights | Trip Purposes
82% Local 18% Visitor
Local vs Visitor
Trip Purpose on Most Recent Rides
37% Commute (to/from work/school)
28% Social (to/from dining/entertainment)
14% Errands (to/from shopping/errands)
13% Joyride (no particular destination)
Attachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 218 of 236
6
Rider Survey Insights | Trip PurposesRider Survey Insights | Trip Purposes
Fast
1.12% Access to transit
5.93% Affordable
Convenient
3.94% Easy
2.70% Flexible
Fun
5.44% Other
2.89% Social
1.93% Sustainable28.44%
28.10%
19.51%
Why did you choose a scooter on your most recent trip?
Attachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 219 of 236
9.3%13.5%1.1%0.5%Personal e-scooter0.2%
Rider Survey Insights | Mode Shift
7
Rider Survey Insights | Mode ShiftPersonal vehicleCarshareTaxi or ride hailing (e.g. Uber, Lyft)Shared mopedTrips replacing vehicle rides
Trip wouldn't have been madePersonal bicycleOther2.2%7.5%1.8%WalkDocked bikeshareOther dockless bike/scooter1.8%42.9%5.4%Public transit (e.g. bus, subway, rail)13.7%
Trips replacing other modes of mobility
Attachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 220 of 236
Within the last month
Rider Survey Insights | First / Last - Mile
8
Rider Survey Insights | First / Last - MileTrips to or from public transit
45.5%
4.9%
1.1%
0.5%
Never
Within the last week
Within 6 months
Within a year
Over a year ago
48%
24.6%
23.4
%
Attachment E
Lime Global Utilization Survey
11.14.22 TAB Agenda 5 Micromobility
Page 221 of 236
2022 DRAFT E-SCOOTER EVALUATION REPORT – APPENDIX E
A.CU Boulder Properties: East Campus
Figure 1- CU Boulder’s East Campus Utilization Area Figure 2 – East Campus - By the Numbers
Figure 3 – Heat Map of Trips in East Campus Area
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 222 of 236
Figure 4 – East Campus Trip Starts (4,218)
Figure 5 East Campus Trip Ends (4,366 Estimation)
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 223 of 236
Figure 6 – East Campus Total Trips by Date
Figure 7 – East Campus- Trips by Weekday
Figure 8 – East Campus – Trips by Hour
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 224 of 236
Figure 9 – Heat Map of Trip s Between East Campus and Williams Village
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 225 of 236
A.CU Boulder Properties: Williams Village
Figure 12 – Heat Map of Trips in Williams Village Area
Figure 100 – CU Boulder’s Williams Village Utilization Area Figure 11 – Williams Village – By the Numbers
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 226 of 236
Figure 14 - Williams Village Trip Ends (5700 Estimation)
Figure 13 – Williams Village Trip Starts – (7850)
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 227 of 236
Figure 14 – Wi lliams Village Total Trips by Date
Figure 15 – Williams Village – Trips by Weekday
Figure 16 – Will iams Village – Trips by Hour
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 228 of 236
B.Employment Centers (Flatirons Business Park & East Walnut)
Flatirons Business Park
Figure 17 – Flatirons Business Park Utilization Area Figure 18 – Flatirons Business Park – By the Numbers
Figure 19 – Heat map of trips in Flatirons business Park
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 229 of 236
Figure 19 - Flatirons Business Park – Trip Starts (489)
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 230 of 236
Figure 20 - Flatirons Business Park – Trip Ends (544 Estimation)
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 231 of 236
East Walnut
Figure 23 – Heat Map of Trips in East Walnut
Figure 21 – East Walnut – Utilization Area Figure 22 – East Walnut – By the Numbers
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 232 of 236
Figure 24 – East Walnut – Trip Starts (724)
Figure 25 – East Walnut – Trip Ends (1150 Estimation)
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 233 of 236
Gunbarrel
Figure 26 – Gunbarrel Utilization Area Figure 27 – Gunbarrel – By the Numbers
Figure 28 – Heat Map of All Trips in Gunbarrel
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 234 of 236
Figure 29 – Start Trips (2,381)
Figure 30 – Start Trip (2,381 Estimation)
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 235 of 236
Figure 31 – Gunbarrel Total Trips by Date
Figure 32 – Gunbarrel – Trips by Weekday
Figure 33 – Gunbarrel - Trips by Hour
Attachment F
Utilization Analysis (Sub Areas)
11.14.22 TAB Agenda 5 Micromobility
Page 236 of 236