Loading...
05.20.20 BJAD PacketBoulder Junction Access District (BJAD) Joint Commission – Parking and TDM Meeting & Boulder Junction Access District (BJAD) – TDM Meeting & Boulder Junction Access District (BJAD) – Parking Meeting May 20, 2020 4 – 6 p.m. Virtual Meeting _____________________________________________________________________________________ AGENDA BJAD Joint Commission Meeting •Roll Call BJAD-TDM and BJAD-Parking •Disclosure of Conflicts of Interest •Welcome and Introductions for new TDM Commissioner – Jennifer Shriver •Approval of January 15, 2020 Minutes •Public Participation •Consent Items – Items will not be discussed unless there are questions posed by the Commissions. •Matters from Staff o Commissioner Orientation o Parking & Access Recovery & Restoration o COVID Budget Impact on BJAD and Funding Strategies o Commission Retreat BJAD TDM Commission Meeting •Convene as BJAD TDM Commission •Matters from TDM Commissioners •Adjourn as TDM Commission BJAD Parking Commission Meeting •Convene as BJAD Parking Commission •Matters from Parking Commissioners •Adjourn as BJAD Parking Commission 05.20.2020 BJAD Meeting Packet Page 105.20.2020 BJAD Meeting Packet Page 1 Attachments •Draft BJAD Meeting Minutes – January 15, 2020 •BJAD Consent Agenda – May 20, 2020 •COVID-19 Recovery Operations Planning, Parking & Access Division Memo – May 6, 2020 TDM Commission Parking Commission Andrew Bush Property Owner/Rep 2021 Andrew Bush, Vice Chair Property Owner/Rep 2021 Kevin Knapp Property Owner/Rep 2022 Vacant Property Owner/Rep 2022 Vacant Property Owner/Rep 2023 Kevin Knapp Property Owner/Rep 2023 Susan Prant-Vice Chair Citizen at Large 2024 Ryan Cook Citizen at Large 2024 Jennifer Shriver Property Owner/Rep 2025 Vacant 2025 05.20.2020 BJAD Meeting Packet Page 205.20.2020 BJAD Meeting Packet Page 2 CITY OF BOULDER, COLORADO BOARDS AND COMMISSIONS MEETING MINUTES SUMMARY BOULDER JUNCTION ACCESS DISTRICTS – PARKING AND TDM MEETING DATE: January 15, 2020 MEMBERS, STAFF, AND INVITED GUESTS PRESENT: Board Members: TDM: Hyde-Wright, Bush, Knapp, Prant Parking: Bush, Knapp, Cook, Wells Staff: Bowden (arrived at 4:44pm), Jones, Woulf, Mayotte Guest: Llanes PERSON PREPARING SUMMARY: Leah Mayotte 303-413-7303 Meeting opened at 4:04pm BJAD Joint Commission Meeting Roll Call – completed Disclosure of Conflicts of Interest – filed Approval of November 20, 2019 Joint Meeting Minutes Bush moved to approve. Hyde-Wright seconded. All in favor. Public Comment None present. Matters from Staff PILOT Fees Woulf prepared a PowerPoint presentation to go over PILOT fees and Catch-Up Payments. Wells asked if the commission was being asked to vote on anything. Jones responded that they were not being asked to vote and the information was just an FYI that could potentially lead to a decision down the road. Woulf reported that the last time PILOT fees and Catch-Up payments were discussed was in the spring of 2019. He expressed the need to be clear on the Commission’s application of what is in the forming petition in the districts as well as define the things that are less clear in the ordinances. 05.20.2020 BJAD Meeting Packet Page 3 Woulf explained that Catch-Up fees are for properties that are transitioning into the district by petitioning for either district, or both. They are intended to cover past taxes as if the property has been paying the mill levy since the inception of the two districts. These fees apply to those coming in that benefit from the use of assets and services that already exist in the district. These benefits include the parking structure, RTD service, future train service, etc. The Catch-Up fee exists as compensation back to the district to cover these benefits. Woulf went on to discuss that the petitions currently in place do not specify a length of time that Catch-Up fees retroactively apply. When looking at what the Catch-Up fees might look like 5-10 years down the road, the amount becomes a deterrent to newcomers. To strike a balance, staff put forth a proposal for a 10-year cap on Catch-Up fees. Woulf showed two examples of the impact the 10-year cap would have on these fees. The first example was for a piece of vacant land petitioning to join the district(s). For a property worth $3.5 million without a cap, the total Catch-Up fee owed would be $228,375 vs. $152,250 with the 10-year cap. In another example, for a developed property worth $15 million, petitioning to join the district(s), without a cap, the total Catch-Up fee owed would be $905,175 vs. $603,450 with the 10-year cap. Bush discussed that people should be paying on the value of benefits they would have gotten. TDM has been operating on a pay-as-you-go basis. People were paying from when they started using the services until the time when property taxes were paying the full freight. Woulf clarified that the Catch-Up fee is applied to the services or assets that are already in place in the district, not a pay-as-you-go. Even in the TDM district, where the policy is pay-as-you-go, the service already exists because property owners have been paying the mill levy over time. Woulf discussed the need for the district to participate in providing continued and improved transit services, and a new property owner can contribute in an equitable way through Catch-Up fees. Some of the contribution is used for direct service, and some of it is being held for something in the future. Woulf also iterated that Catch-Up fees are not flexible as they have already been explicitly stated in the forming petition. The only aspect of the fees up for interpretation is the length of time for which they retroactively apply. The fees create an example for trying to meet city-wide transit goals as well as promote the value of the land itself. Woulf explained that the value of the new property owner’s property is greater because of what the current property owners contributed. Hyde-Wright expressed a concern that new property owners can join and pay the Catch-Up fee, or they cannot join and still get the same benefits. This policy discourages property owners from joining the district. Hyde-Wright posited the example that the new property owner would be paying for someone else’s EcoPass in the past and suggested that Catch-Up fees should be much lower for TDM than for parking. Jones emphasized the importance of delineating between Catch-Up fees and PILOT fees. Llanes explained that 10 years ago, the original property owners took a huge risk in developing the district. They felt that those who joined later should take on some of that risk and put property owners in a more equitable position. Bush stated that he read the definition of these fees differently and does not agree with penalizing property owners for joining the district(s). 05.20.2020 BJAD Meeting Packet Page 4 Jones reiterated that whether the commission agrees with the fee structure, does not change the fact that they exist. General improvement districts are enabled by the State. When looking at the State constitution around general improvement districts, it does speak to this type of fee. Woulf agrees that deterring properties from joining the district(s) is a bad thing but discussed how the 15 vs. the 10-year cap makes a large difference in the assessed fees. Bush asked the commission if the TDM district is potentially costing property owners more over time as well as being a higher risk than just a parking garage on the parking side. He also asked if the commission should be trying to get new people to join the TDM district. Wells suggested that if the revenue in the district is not funding the programs and projects that the commission wants to accomplish that the mill levy should be adjusted to accommodate those needs. He also added that this could be aided by economies of scale and the priorities of the district. Jones mentioned that the purpose of the TDM district is to fund programs to get away from cars. Bush asked that even though Pollard was not part of the district initially, if it would not be subject to Catch-Up fees. Woulf responded that Pollard was part of the district and is treated differently because it was city-owned land and it had to have an agreement to be included in the district. In the governing agreement already in place, it specified the conditions under which that parcel could be sold. Jones reported that Catch-Up fees exist in the CAGID district as well, however, only one property has successfully petitioned to join the district since 1970. Regardless, the Catch-Up fee was applied to the new property owner. Cook discussed that none of the properties that have petitioned into the district have paid the Catch-Up fee. Woulf clarified that only one property has petitioned into the parking district and a small handful have petitioned into the TDM district, and that the fees will be assessed when the first Certificate of Occupancy is filed. Knapp asked if the properties that are already in the district would be retroactively assessed those fees. Woulf responded that, for the most part, the fees would not be retroactively assessed and wants to focus on the policy going forward. Bush asked if there could be different policies for developed vs. vacant property. Llanes responded that it might be possible and will go back to the language in the petition. Llanes will need to look to see the language references developed vs. vacant property. Woulf explained that PILOT fees apply to new vertical development within the district(s). The purpose of PILOT fees is to provide adequate services to meet the goals of the district(s) prior to the realization of property tax revenues from new development. PILOT payments are typically collected for two years with the first payment being due upon Certificate of Occupancy. This is to fill the gap between the existing value of the property and the new value of the property is the reason for PILOT fees. Historically these fees have only been collected in 05.20.2020 BJAD Meeting Packet Page 5 the TDM district. The commission is looking at ways to make sure that it is operating in the best interests of both districts. The cost of providing service is shown in the PILOT fee. TDM PILOT fees are based off the services provided to residents and businesses located within the district to meet certain goals of alternative transportation and community benefit. The PILOT is calculated based on the actual cost of providing alternative transit access. RTD EcoPass, shared bicycle access, car share program access, and administration of the overall program. Parking PILOT fees are based off the mill rate on the expected assessed value of the property after improvements. The PILOT contributes to current and future public improvements, district operations, and contribution to district fund reserves during the gap period. This amount varies based on the overall scale and scope of the approved project. Staff proposes going forward with a PILOT fee on the parking side to look at where we are at with the parking fund, ensure that it is sustainable and look at the impact to the parking district, parking assets and the services it provides. Bush mentioned that the only reason a PILOT agreement exists for TDM is to pay for the actual cost as the property came up in value. Jones explained that if we are thinking agnostically around the forming petitions there is a delta between the prior practice and what agnostically, based on the forming petitions, what we should be doing. Bush doesn’t agree that what was posed as the agnostic view was actually as such. Llanes explained that petitions for both parking and TDM include both PILOT and Catch-Up fees. Bush wants further clarification on petition language and what the fees are funding and suggests that all commissioners read the forming documents and be as familiar as possible. Woulf went on to discuss cooperation agreements. Cooperation agreements apply in both districts for tax-exempt property owners. These agreements acknowledge the use of district resources entities. These agreements use the same formulas as PILOT for other and commercial properties. TDM is based on utilization and parking is based on mill levy. There is a 35% discount on the PILOT and Catch-Up fees. Cook asked if there are any tax exempt property owners in the district. Woulf responded that yes, there are. There is the Pollard lot in partnership with Boulder Housing Partners. Nuzum asked if non-profits have to pay a Catch-Up fee. Woulf explained that the rules don’t change for non-profit/tax exempt property owners, only the discount is different. Woulf clarified that the Catch-Up fee is on mill levy, the PILOT or Cooperation Agreement is based on the utilization of TDM. Bush asked if any analysis had been done on how much revenue this would generate for the districts. Woulf responded that collecting property tax on new and proposed new construction on PILOT fees are all within our district financials. What hasn’t been done but will be done is build in the PILOT fees on the parking side and the other potential catch-up fees. Cook asked if any of the budget numbers discussed last year were dependent on anticipated petitions into the district. Woulf responded that the PILOT fees on the TDM side were built in, but other than that it would be based on when these properties into the district. Bowden discussed the importance 05.20.2020 BJAD Meeting Packet Page 605.20.2020 BJAD Meeting Packet Page 6 of considering the commissions responsibilities for the financial health of the district as well as the goals the commission wants to accomplish. Knapp discussed that the concept of a Catch-Up fee is difficult for him as he doesn’t agree with asking someone to pay for something that gave value to the district in the past and won’t receive value going forward. He is curious as to what these new property owners are paying for and what the intent of collecting these fees is as the financial health of the fund is good. Bowden responded that part of the intent is listening to the goals of the commission. It is important to look at the state of the fund financials as well as the things that the commission said it wanted to accomplish in the future. Making sure there are adequate resources to do those things is a large part of the consideration for the fee structure. Woulf explained that in the short term, on the parking side, there is an opportunity to be responsible and look at the development coming online while ensuring, in the long term, that both districts are working towards their goals. Wells expressed the importance of making sure things are standardized going forward, to ensure the district is being fair to new properties. Thinks it would be great if the parking structure were paying for itself in the not-too-distant future if the parking mill levy could be decreased substantially. Parking is currently being subsidized to the tenants in the district which is not in line with national best practices. Knapp and his partners are self-parked. As a result, his investors come in and ask, “Why are we paying this money into a garage that we never use?” He voiced his concern that the parking garage is not adjacent to their property, they have built their own parking, and there is no interest in using the parking garage. What is the district really providing? Bush doesn’t think that the goal of the board should be just to generate more money, it should be balancing the generation of money to provide the services to meet the goals put forth by the commission. If anything, we should collect only enough money to achieve those goals and not anymore. Probably don’t need any additional parking in the district but should maintain the current garage and bring it up to market. What are the goals that the district wants to accomplish and what funds are needed to do so. Cook asked if, on the parking side, there is any foresight into the phase II work of leveraging cash that accumulates prior to phase II coming into effect on a capital expenditure in that area on the other side of the tracks. Bowden explained that the money must be spent in the district. Llanes or Woulf to do more research and attach something to the packet that reiterates the purposes of the two districts. Another thing to consider aside from the debt reduction is some of the prior conversation of both bodies as it relates to other things that you desire to do in the district, that serve the needs of the district. Such as infrastructure around cycling interests and connection with downtown. Wells discussed that the district still wants to pursue those goals but doesn’t believe that the Catch-Up fees are the right strategy as they discourage people from joining the district. He would prefer to increase the mill levy. Jones explained that he doesn’t believe that the commission needs to get too deep on the principles that already exist in the forming petitions, but rather the purpose was to daylight the levers that exist by legislation. The intent is not to use 05.20.2020 BJAD Meeting Packet Page 7 any of these immediately, but in the event that someone wants to petition in we need to be aware of the levers available to us. Staff will work agnostically based on our responsibility to be administers of the district with the advisory of our commissioners to form agreements that we all can agree on. Bowden agreed that this is about daylighting and making sure everyone is on the same page with the information. If there are any responsive packet items that the staff can have available for the next packet, please let the staff know. Bush requested the full packet of formation documents, legislation documents, a summary of what has been applied in the past and what properties these rules would apply to. Llanes will forward the requested documents to Woulf. Bowden would like to be responsive to requests for future packets. It is hard for staff to prepare materials that are helpful in the moment, perhaps a member from each board can work offline with staff to make sure that we are bringing helpful information that will allow for richer conversation. Bush volunteered to represent TDM and Cook volunteered to represent parking. Cook asked if the City could implement some kind of policy that would allow new property owners to build less parking for joining the district. Woulf responded that it is a conversation that staff has had, but there is not enough clarity in the documents to make a judgement. The decision depends on what the commission and property owners think. Is there a value to additional parking vs. other public improvements? Llanes reminded the group that if a property owner is interested in joining the district, it would have to be approved by the commission. Bowden would want to check with colleagues in other departments to ensure it aligns with them as well. Commission Recruitment Jones reported that there are two commission seats opening up this year, being Hyde-Wright and Wells’ seats. He encouraged both to reapply if interested. There are also two vacant positions, one on each commission. There is not currently an appointed female on the parking commission. Jones asked Nuzum if she was interested in joining that commission. Nuzum said she would think about it. Jones encouraged the group to ask friends and neighbors if they might be interested in joining. 30 Pearl Update Jones reported that Boulder Housing Partners had provided an update on the project. Jones let Laura know that he would solicit any questions, and then pass those back to her. There was a suggestion at the last commission meeting that if there wasn’t a specific decision that we wanted to have the commissions make, we would just provide the written update and proceed that way. Knapp mentioned that there was a change from the last update they received, which was that there are three quadrants that were conveyed to BHP, and his understanding was that only one and a half were going to be conveyed to them and rest would stay with the city, they would be sold off to future development with money going into the affordable housing fund. Bowden 05.20.2020 BJAD Meeting Packet Page 805.20.2020 BJAD Meeting Packet Page 8 responded that her understanding is that the financing was such that they conveyed them all and the other quadrant would be sold, but was unsure of the timeframe. Garage Update Jones reported that the contract with MCV has been executed for parking permits for the Depot Square garage. This has translated into the property management ability to proceed with the equipment replacement. Wells discussed that, as far as he was aware, the decision and contract with MCV was not brought before the commission. Jones responded that the garage is managed by a separate owner’s association and thus not in the board’s purview. Wells’ understanding was that BJAD sent someone to those meetings to represent the commission. Bowden responded that Jones and Woulf are the representatives that attend those meetings. Wells responded that decisions of that magnitude, like selling a block of permits to a particular owner, should come to the board for review. Knapp agrees that it would be nice to know before a decision is made instead of after. Bowden will work to situate the going forward work plan to make sure that the board is aware of those things going forward. Jones went on to discuss that Community Vitality owns, operates and manages in some capacity 7 garages, only one of which is BJAD and the level of involvement varies. Bowden went on to mention that another way that this work is seen is if it involves capital expenditures on the City’s part as a special district, you see these items in the capital planning work. Bush asked that at a future meeting the board discuss parking pricing in the garage. He is concerned that BJAD will get caught up in a much bigger political discussion. There is a general agreement that the parking rates are low and should be increased sooner rather than later. Bush believes that since the road to determining parking pricing city-wide is a long one that BJAD should be able to make changes separately. 2020 Commission Retreat Jones reported that at the last meeting, the commission expressed an interest in a retreat. There is the benefit of the council retreat that will help inform the work of the entire city and get a better perspective on their response to the letters from all of the other commissions and boards. Staff will be working with their new hire to schedule and get the retreat facilitated. This will hopefully take place sometime in February. Wells requested that a date be put on the calendar sooner rather than later as most folks’ schedules have likely filled up. Bowden said she would work with staff to get a date on the table. Knapp asked if commission member meetings with staff would happen before the retreat or be a product of the retreat. Bowden responded that those meetings would likely take place after the retreat. 05.20.2020 BJAD Meeting Packet Page 9 BJAD TDM Commission Meeting No items for the separate commissions. BJAD Parking Commission Meeting No items for the separate commissions. Matters from Commissioners Boulder Junction Neighborhood Association Meeting Wells, Bush and Jones were at a meeting to discuss the issue of homelessness and the effect it has on residents and employees in the district. People from City staff, police and Bridge House were in attendance. Wells doesn’t believe there were any great next steps as a product of the meeting, but a good conversation transpired. Wells believed it was a very respectful conversation that acknowledge that the issue is complex and not unique to this district. Wells discussed that many homeless folks that are interested and qualified are already taking advantage of programs and assistance, whereas a good number of the population are folks who either do not quality for assistance or do not want it. The latter group of individuals is much harder to reach. Bush added that the group realizes that the issue is a broad regional problem and that the enforcement possibilities are limited. There may be a way to focus on bikeways and major pedestrian thoroughfare. The idea of working with private security and police to help implement short term solutions was also a topic of discussions. Knapp responded that the solution to these problems is more housing and getting folks off the street as enforcement and security are short term solutions. Wells agreed but brought up the slow nature of the solution and that it doesn’t solve the issues of safety. He continued to say that a successful district requires bike and walkways. Nuzum brought up that she had crashed into someone’s belongings on the bike path and expressed her concern for people’s safety. Wells reported that Mary Young was a part of the conversation and seemed to be present and encourage momentum. Wells also discussed the possibility of the commission sending a representative to these neighborhood meetings. Knapp asked if there was anything the commission could do to encourage more movement. Bush responded that the participation should be on the TDM side and promoting barriers to TDM and finding ways to working together with the association or the neighborhood to remove any perceived or real barriers to people moving via foot or bike. 05.20.2020 BJAD Meeting Packet Page 10 Wells suggested addressing the symptoms. If there is trash on the sidewalk, clean up the sidewalk. If lights are needed, install lights. The commission has the power to implement these short-term solutions to address the symptoms of homelessness. Bowden explained that Parks & Recreation and Transportation have been working together to manage these issues. The two departments are also working to fund an ongoing contract with ServPro to clean up the effected spaces. Conversations regarding these issues are happening across the city and the state. Bush is willing to help schedule volunteer days to help with cleaning up that area of the bike path. AMPS Nuzum gave two comments on the AMPS document that was sent out. The first was under the section for Challenges and Opportunities it talks about how the project is an opportunity to contemporize the parking code. The suggestion was that contemporizing the parking code leaves us out of date the day after it was enacted. We should be preparing to the future not catching up to the present and anticipating changes in parking demand, as well as using greater urgency with addressing climate change and mode shift. The unmitigated spillover parking is only one consequence, additionally there is unutilized parking and striking a balance with the two. Parking Pricing Bowden discussed that an adjustment may distract but also values the concerns from the board. This could factor into how the city approaches outreach as well as committing to the public engagement process. Wants to make sure that the needs of all districts are being considered. Jones expressed that the issue with the Depot Square garage is that we do not have good data to illuminate how to proceed with pricing in the district. Bush responded that the board would probably agree that the garage is substantially underpriced and suggested a modest 15% increase starting March 1st to try and get the pricing up to market rate. Wells agrees with Bush and is interested in correctly the short- and long-term parking pricing. Wells had requested data from day one and understand that there are equipment issues. Wells would like to see a report that gives our best estimate of utilization, may not be the best data, but would like to see something. Bowden will work with staff to get what data we have. Bush would like to think about what a reasonable price for parking would be if the data that is found is accurate enough. 05.20.2020 BJAD Meeting Packet Page 11 Meeting adjourned at 5:51pm FUTURE MEETINGS March 18, 2020 100 Broadway Conference Room Regular Meeting APPROVED BY: BOULDER JUNCTION ACCESS DISTRICT JOINT COMMISSION Attest: _____________________ ________________________________ Heather Hayward, Secretary ______________________, Chair, Parking _______________________, Chair, TDM 05.20.2020 BJAD Meeting Packet Page 12 CITY OF BOULDER BOULDER JUNCTION ACCESS DISTRICT COMMISSIONS CONSENT AGENDA ITEM May 20, 2020 The following information is intended to provide the commission with relevant updates on specific projects as they reach major milestones. A. Community Vitality Update • Depot Square Garage Update from Boom Properties: Due to several owner and representative changes in the past year, the team working on replacing the parking system at the Depot Square garage determined it was prudent to engaged in another series of user interviews in order to insure all of the current users needs and concerns have been heard and can be addressed with the new gate system. These interviews are now complete and the Owner’s Association is waiting on the final presentation of solutions from FlowBird. We anticipate seeing this within the next 2 weeks. Unfortunately, earlier this spring the existing parking gate equipment was severely vandalized. A Hyatt guest, who we assume thought the exit arm on the north side was not functioning, proceeded to exit his vehicle and break not one, but all four gate arms and one of the pay stations. At the most recent meeting of the Owner’s Association board meetings it was determined to not make the needed $25,000+ in repairs to the existing systems and wait for the new system to be installed. The new system is currently estimated to be operable by late June to mid-July. • The department is pleased to report that the ongoing work with the city’s rooftop solar panel construction project (known as “Generation Solar”) to put solar panels on 14 city facilities, including the 11th and Spruce and 15th and Pearl parking garages has been continuing through the coronavirus Stay-at-Home order. Support beams are in place and the solar collectors are being installed. To facilitate the connection of the solar installation to the electrical grid, there was a necessary power shutdown at each garage while this took place. These shutdowns were conducted on May 6 and May 7 at 1500 Pearl and 1100 Spruce respectively. Through great collaboration with our partners, the shutdowns were minimized to under 3 hours in duration. The projects are on schedule for the completion of construction and installation by June 15 for 1100 Spruce, and by end of July for 1500 Pearl. Besides the benefit of adding solar power to these two 05.20.2020 BJAD Meeting Packet Page 13 parking garages, we are excited about the addition of covered parking on the rooftops. After receiving our construction permits in April, contractors began important work on the staircase replacements at 1500 Pearl and are beginning soon also on 1100 Spruce. The initial demolition at 1500 Pearl took place on the east staircase on 16th Street just south of the Boulder Police Department annex location. Further staircase replacements will take place through the spring and summer with completion scheduled for Q4 2020. • On April 7, 2020, Boulder City Council heard an historically-brief presentation of the Citywide Retail Strategy. Arising out of the 2019 retail study, the strategy proposes Boulder’s next steps in addressing the challenges faced by Boulder’s retail businesses, particularly in light of the COVID-19 Stay at Home and Safer at Home orders, and phased approach to the recovery orders and recommendations. Commissioners may have particular interest in a report concerning the competitiveness and expense of Boulder commercial space leasing which is currently available on the project webpage found here – https://bouldercolorado.gov/business/citywide-retail-project • The Community Vitality Department is working with Climate Initiatives on the installation of four (4) electric vehicle fast charging stations in the 1500 Pearl Garage. Specifically, ChargePoint has proposed to partner with the Carbon Solutions Group to own and operate the charging stations in the 1500 Pearl Parking Garage. Carbon Solutions Group is a project development and asset management firm focused on carbon dioxide emissions reduction and renewable energy projects. The proposal is outlined as follows: o Colorado Energy Office will award ChargePoint a $380,000 grant to construct four electric vehicle fast charging stations in the 1500 Pearl Garage. o Carbon Solutions enters into an agreement with ChargePoint to operate the charging stations within the terms of the grant. ▪ Carbon Solutions will be the operator of the charging stations subject to the minimum station specifications contained in the Colorado Energy Office grant. o Carbon Solutions enters into a partnership agreement with CAGID to host the stations at the 1500 Pearl St. parking garage. o ChargePoint and Carbon Solutions Group will assume all costs associated with any required upgrades to electrical infrastructure. o ChargePoint and Carbon Solutions Group will obtain all required permits. o There is no anticipated significant financial impact to CAGID or the city for the installation or on-going operation of the charging stations. B. Police Department Update • On April 20, 2020, the city officially welcomed Maris Herold as Boulder’s our Chief of Police. Chief Herold has quickly shown her support and dedication to our community and is quickly getting oriented on the challenges our community faces. 05.20.2020 BJAD Meeting Packet Page 14 Date: To: From: Subject: May 13, 2020 Boulder Junction Access District Commissions Eric Davis, Parking & Access Manager (Acting) / Business Coordinator Leah Mayotte, Customer Service & Product Development Supervisor Leo Pelle, Parking Management Supervisor Lynn Martin, Maintenance Supervisor COVID-19 Recovery Operations Planning, Parking & Access Division Background The City of Boulder has established a recovery structure to address a phased re-opening of city and community facilities, as this incident impacts multiple departments across the city. The intent of this structure is to re-organize the recovery coordination and communication under one team but keep the actions and activities within the existing decision-making processes of the city organization. With this, an Operational Recovery team was created with the intent to inform stakeholders on recommendations for how to resume operations upon City offices opening on June 1, 2020. As part of the City’s Operational Recovery team, the Department of Community Vitality was tasked with developing a phased operational recovery plan conforming to the recovery phases presented to City Council on April 28, 2020. This following memo contains Operational Recovery Plans (ORP) for Department of Community Vitality work groups: Customer Service, Parking Enforcement, and Maintenance. Table of Contents for Operational Recovery Plans Customer Service .............................................................................................................................. 2 Phase 1 .......................................................................................................................................... 2 Phase 2 .......................................................................................................................................... 2 Parking Management......................................................................................................................... 3 Phase 1 .......................................................................................................................................... 3 Phase 2 .......................................................................................................................................... 3 Maintenance ...................................................................................................................................... 4 Phase 1 & Phase 2 ........................................................................................................................ 4 Appendix ........................................................................................................................................... 5 GANTT Chart ................................................................................................................................. 5 CITY OF BOULDER Department of Community Vitality Parking & Access, Economic Vitality, District Management 1500 Pearl Street, Suite 302 | Boulder, CO 80302 | Phone 303.413.7300 | Fax 303.413.7301 05.20.2020 BJAD Meeting Packet Page 15 Customer Service Phase 1 For the initial phase, beginning May 8th, we recommend that our team continues to work remotely on the preparations for quarterly renewals and the associated refunds/credits that will be issued to our customers. This work mainly consists of customer outreach and clear communication to address the needs of the affected community, as well as collecting customer data to help our department and the city as a whole evaluate and analyze the effects of the COVID-19 pandemic. Staff will continue to (on a rotating basis) go into the office each Wednesday to collect incoming mail, process checks, process credit card payments over the phone and drop off any outgoing mail. We hope to have all customer payments processed prior to phase II of our reopening strategy. Once most customers have responded and paid as necessary, the team will focus on preparing any quarterly permits that need to physically be picked up in the office. This process is currently well underway, and we are positioned to be able to accommodate pick up requests seamlessly. Re-opening the garages for paid parking will also be an important step in the recovery process. We hope to achieve a strategy that is equitable for all customers. We reviewed several options, one of which being a $3/day flat rate. However, after some analysis was completed, we determined that this rate is much lower than the daily cost for our quarterly permit holders. If we increase the daily rate to be equitable for our permit holders, it will discourage hourly parkers from using the garages. The strategy that we believe is the best option to satisfy the needs of our entire customer base is to implement the standard $1.25/hour (WITHOUT the increase to $2.50/hour after 4 hours) rate, capped at an $8 daily maximum, beginning Monday, May 18th through June 30th (End of Q2). In addition, the 3 to 3 for $3 evening parking program will be restarted on the same date. Parking will remain free on the weekends. We hope that this reduced rate and evening parking program provides some relief for businesses and employees that have been greatly affected in the downtown area, while simultaneously ramping up the expectation of paying for parking downtown. Phase 2 For phase II of the reopening process, beginning June 1st, we recommend that 2 customer service staff in office to staff the front desk, while an additional 2 work remotely. This will happen on a rotating schedule to ensure responsible social distancing is achieved while providing the community with the services they require. We will strongly encourage customers to complete relevant transactions online via the Flex-Port portal or over the phone and recommend that office visits be limited to appointment-only as much as possible. We believe we can maintain a high standard of customer service and support while also prioritizing the health and safety of our team and the community. 05.20.2020 BJAD Meeting Packet Page 16 Sneeze guards have been installed and tape has been placed to indicate a safe distance for customers. Additionally, the Customer Service team will be provided with masks and gloves and we will strongly encourage customers to do the same. Best practices for customers would be posted on our front door as well as on our Parking & Access homepage. Parking Management Phase 1 Duration: May 1, 2020 – June 1, 2020 Staffing: May 1, 2020 – May 10, 2020 • 4 Officers on duty daily May 11, 2020 – June 1, 2020 • 6 Officers on duty Monday – Friday. • 4 Officers on duty Saturday • 2 Officers on duty Sunday Directives: The following directive are in place during Phase 1 • Officers will strictly issue citations for safety violations • Assistance will be given to OSMP for trailhead monitoring and traffic control • Officers will maintain a high visibility presence within special districts, helping educate customers to all parking guidelines in effect • For a duration of seven days starting on May 25, warnings will be issued for failure to pay for parking in all meter districts. Safety: Employee and customer safety are of paramount concern. In addressing this, all Officers will continue using PPE while maintain strict social distancing. Additionally, lunch and break times will be staggered to ensure that employee’s congregation in shared spaces in minimized. Employees will also adhere to a vehicle cleaning schedule to keep our fleet of vehicles sanitary. Phase 2 Duration: June 1, 2020 – Unknown Staffing: June 1, 2020 – Unknown • 8 Officers on duty Monday – Friday • 5 Officers on duty Saturday • 3 Officers on duty Sunday Directives: The following directive are in place during Phase 2 • If an individual vehicle has received a warning in the prior 24 hours period (information is stored in enforcement software) and is found in violation again, they are subject to a citation at the Officers discretion. • 72-hour parking violations will be enforced. 05.20.2020 BJAD Meeting Packet Page 17 • Abandoned and inoperable vehicle violations will be enforced • Officers will allow a 20-minute grace period on street for curbside pickup and drop offs, without being in violation until June 30th (date is tentative). o Enforcement is based on Officer observation of the vehicle for a minimum of 10 consecutive minutes. Safety: No changes from Phase 1 Maintenance Phase 1 & Phase 2 Coinciding with the anticipated uptick in customers due to the lifting of the stay at home order and the “re-opening” (charging) of the garages on May 18, department maintenance staff and meter technicians will begin to operate on full schedule once again. Please reference the following schedule: Day Position Time Staffing Monday Meter Technician 6:00am – 2:30pm 2 technicians Maintenance 6:00am – 2:30pm 3 staff, 1 lead Maintenance 1:00pm – 9:30pm 1 staff Tuesday Meter Technician 6:00am – 2:30pm 2 technicians Maintenance 6:00am – 2:30pm 3 staff, 1 lead Maintenance 1:00pm – 9:30pm 1 staff Wednesday Meter Technician 6:00am – 2:30pm 2 technicians Maintenance 6:00am – 2:30pm 3 staff, 1 lead Maintenance 1:00pm – 9:30pm 2 staff Thursday Meter Technician 6:00am – 2:30pm 2 technicians Maintenance 6:00am – 2:30pm 3 staff, 1 lead Maintenance 1:00pm – 9:30pm 2 staff Friday Meter Technician 6:00am – 2:30pm 2 technicians Maintenance 6:00am – 2:30pm 3 staff, 1 lead Maintenance 1:00pm – 9:30pm 2 staff Saturday Meter Technician 6:00am – 2:30pm 0 technicians Maintenance 6:00am – 2:30pm 2 staff Maintenance 1:00pm – 9:30pm 1 staff Sunday Meter Technician 6:00am – 2:30pm 0 technicians Maintenance 6:00am – 2:30pm 1 staff Maintenance 8:00am – 4:30pm 1 staff Maintenance 1:00pm – 9:30pm 1 staff 05.20.2020 BJAD Meeting Packet Page 18 In addition to a fully operational schedule, CarPark (remote customer service for garage kiosks) will be begin the monitoring of the gates at all city owned garages. Also, department Meter Technicians will continue to respond to CRMS (maintenance complaints) sent in by the public and other city departments. As safety is of the utmost importance, staff will continue to follow strict social distancing protocols and be provided with the proper PPE to protect themselves and the public. Appendix GANTT Chart See next page. 05.20.2020 BJAD Meeting Packet Page 19 COVID 19 – RECOVERY OPERATIONS, GANTT (Customer Facing) CITY OF BOULDER, DEPARTMENT OF COMMUNITY VITALITY, PARKING & ACCESS DIVISION WEEK 1 WEEK 3 WEEK 4 WEEK 4WEEK 3 WEEK 4 WEEK 1 WEEK 2WEEK 1 WEEK 2 WEEK 3START DATETASKS MAY JUNE CITY RECOVERY Phase 1 Phase 2 CUSTOMER SERVICE Garage Rate: $ 1.25/hr Office Open (50% Staff) PARKING MANAGEMENT Safety Violations Only Flyer Campaign Warning Campaign Regular Enforcement * May 8, 2020 June 1, 2020 May 18, 2020 March 16, 2020 May 18, 2020 May 25, 2020 June 1, 2020 JULY WEEK 2 June 1, 2020 *Except special directives (IE: Curbside Pickups) Garage Rate: Normal July 1, 2020 05.20.2020 BJAD Meeting Packeet Page 20