HomeMy WebLinkAboutItem 3 - CAMP UpdateCITY OF BOULDER
LANDMARKS BOARD AGENDA ITEM
MEETING DATE: December 6, 2017
AGENDA TITLE
Staff briefing and Landmarks Board feedback on the Chautauqua Access Management
Plan (CAMP) summer 2017 pilot results and preliminary recommendations
PRESENTER/S
Bill Cowern, Principal Traffic Engineer
Susan Connelly, Deputy Director of Community Vitality
Amanda Bevis, Project Coordinator for Public Works
EXECUTIVE SUMMARY
The Chautauqua Access Management Plan (CAMP) project is being led by the Public Works
Transportation Division and the Community Vitality Department with the goal of exploring ways
to manage existing demand for transportation access to and from the Chautauqua area in ways
that minimize vehicular and parking impacts to surrounding neighbors, visitors, and the area’s
natural and cultural resources.
Following approval by City Council in April 2017, staff launched a pilot program in summer
2017 that included free transit using the Park-to-Park shuttle from free off-site parking and
managed parking within the Chautauqua area and in the immediate neighborhood. A robust
technical evaluation and public process accompanied this pilot program and based on the
findings of these evaluations and outreach efforts, staff considers the pilot program successful
and recommends continuing the program with minor modifications and improvements for five
years. Staff presented 2017 pilot results and preliminary recommendations for a continuing
CAMP program at the October 24 City Council Study Session. The attached study session
memorandum (Attachment A) provides the pilot results and preliminary recommendations. In
addition to the council and the Landmarks Board, staff have sought feedback on the preliminary
recommendations from the Open Space Board of Trustees (OSBT) and the Colorado Chautauqua
Association (CCA) board of directors and will seek feedback from the Parks and Recreation
Advisory Board (PRAB).
In June 2017, the Landmarks Design Review Committee (LDRC) issued a Landmark Alterations
Certificate (LAC) for the city to add a temporary payment kiosk to the Ranger Cottage for paid
parking transactions. The CAMP team anticipates returning to the Colorado Chautauqua
Association (CCA) Building and Grounds Committee and the city’s LDRC to submit an
application for a LAC for one permanent payment kiosk at the Ranger Cottage (in the same place
as 2017), one permanent payment kiosk near the Dining Hall, and two “dual-head smart meters”
to be placed at each of the two accessible parking areas within the Chautauqua area (at the
Dining Hall and Ranger Cottage).
Questions for Landmarks Board
1. Does the Landmarks Board have any questions about the CAMP Summer 2017 pilot
program implementation or results?
2. Does the Landmarks Board have any feedback on the preliminary recommendations
regarding the proposal to continue the summer CAMP program for five years?
Attachments and Links
A. City Council October 24 Study Session memo and attachments
M ayor
Suzanne Jones
Council M e mbe r s
Matthew Appelbaum
Aaron Brockett
Jan Burton
Lisa Morzel
Andrew Shoemaker
Sam Weaver
Bob Yates
Mary Young
Council Chambers
1777 Broadway
Boulder, CO 80302
October 24, 2017
6:00 PM
City M anage r
Jane Brautigam
City Attorne y
Thomas A. Carr
City Cle rk
Lynnette Beck
ST UDY S E S S ION
BOULDE R CIT Y COUNCIL
TO F O L L O W 6 P M S P E C I A L ME E T I NG
C hautauqua Access Management P lan (C A MP) Report on S ummer 2017 P ilot and
Presentation of P reliminary R ecommendations and Next S teps (1.5 Hours)
Urban F orest Management Update (1 Hour)
City Counc il documents, including meeting agendas, study session agendas, meeting action
summaries and information packets can be acc essed at www.boulder color ado.gov/city-council.
This meeting can be viewed at www.bouldercolorado.gov/city-council. Meetings are aired live on
Municipal C hannel 8 and the city 's website and are re-cablec ast at 6 p.m. W ednesday s and 11 a.m.
Fridays in the two weeks following a regular c ounc il meeting.
Boulder 8 TV (C omcast c hannels 8 and 880) is now providing closed c aptioning for all live meetings
that are aired on the channels. The closed c aptioning servic e operates in the same manner as similar
services offered by broadc ast channels, allowing viewers to turn the closed captioning on or off with the
television remote control. C losed captioning also is available on the live HD stream on
Boulder C hannel8.com. To activate the c aptioning servic e for the live stream, the "C C" button (which
is located at the bottom of the video play er) will be illuminated and available whenever the c hannel is
providing c aptioning servic es.
The counc il chambers is equipped with a T-C oil assisted listening loop and portable assisted listening
devices. I ndividuals with hearing or speech loss may contact us using Relay Colorado at 711 or 1-800-
659-3656.
Anyone requiring special packet preparation suc h as Braille, large print, or tape rec orded versions
may contact the C ity Clerk's Office at 303-441-4222, 8 a.m. - 5 p.m. Monday through Friday. Please
request spec ial pac ket preparation no later than 48 hours prior to the meeting.
City Council Study Session Page 1 of 199
I f you need Spanish interpretation or other language-related assistance for this meeting, please call
(303) 441-1905 at least three business days prior to the meeting. Si usted nec esita interpretacion o
c ualquier otra ayuda c on relacion al idioma para esta junta, por favor c omuniquese al (303) 441-1905
por lo menos 3 negoc ios dias antes de la junta.
Send elec tronic presentations to email address: CityClerkStaff@bouldercolorado.gov no later than
2 p.m. the day of the meeting.
City Council Study Session Page 2 of 199
C I T Y C OU N C I L AGE N D A I T E M C OVE R S H E E T
ME E T I N G D AT E :
October 24, 2017
AG E N D A T I T L E
TO F O LLO W 6 PM S PEC IA L MEET IN G
C hautauqua Access Management Plan (C A MP) Report on Summer 2017 Pilot and
Presentation of Preliminary Recommendations and Next Steps (1.5 Hours)
P RI MARY STAF F C O N TAC T
Susan Connelly, Deputy Director of C ommunity Vitality
B RI E F H I STORY OF I T E M
C ity Council in April 2017 approved a C hautauqua Access Management Plan (C A MP) pilot
(temporary program) for summer 2017 to explore ways to manage existing demand for access
to and from the C hautauqua area to minimize impacts to surrounding neighbors, visitors and
the areas' natural and cultural resources. T his memorandum and the presentation to be made
at the Oct. 24 study session will present the results and analysis of the pilot program and
outline preliminary recommendations for an ongoing five-year summer weekends program.
AT TAC H ME N T S:
Description
C AMP SS 10.24.17
P resentation - C AMP
City Council Study Session Page 3 of 199
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TO:
FROM:
DATE:
SUBJECT:
STUDY SESSION MEMORANDUM
Mayor and Members of City Council
Jane Brautigam, City Manager
Mary Ann Weideman, Deputy City Manager
Maureen Rait, Executive Director, Public Works
Molly Winter, Executive Director, Community Vitality
Tracy Winfree, Director, Open Space and Mountain Parks
Michael Gardner-Sweeney, Director, Public Works-Transportation
Bill Cowern, Principal Traffic Engineer
Susan Connelly, Deputy Director, Community Vitality
Melissa Yates, Access and Parking Manager, Community Vitality
Deryn Wagner, Senior Planner, Open Space and Mountain Parks
Kathleen Bracke, Manager, GO Boulder
Natalie Stiffler, Senior Transportation Planner, Public Works – Transportation
Chris Hagelin, Senior Transportation Planner, Public Works – Transportation
Meghan Wilson, Temporary Communications Manager
Colin Leslie, Human Dimensions Coordinator, Open Space and Mountain Parks
Amanda Bevis, Project Coordinator, Public Works
October 24, 2017
Chautauqua Access Management Plan (CAMP) –
Report on Summer 2017 Pilot and Presentation of Preliminary Recommendations
and Next Steps
EXECUTIVE SUMMARY
The purpose of the study session is to brief City Council on the results of the Chautauqua Access
Management Plan (CAMP) summer 2017 pilot and to seek council feedback on the proposed process and
schedule to develop a recommended implementation plan for summer 2018 and beyond.
The city initiated the CAMP process in response to the 2015 city lease with the Colorado Chautauqua
Association (CCA); to address neighborhood concerns about spillover parking, congestion and safety; and
to be proactive regarding the city’s climate commitment, including reduction in single-occupant vehicle
(SOV) usage. The purpose of the CAMP is to manage transportation access to and from the Chautauqua
area during the peak summer period in ways that minimize vehicular and parking impacts to surrounding
neighbors, visitors and the area’s natural and cultural resources.
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On April 18, 2017, City Council approved a summer 2017 pilot program to test various mitigation
measures and assess effectiveness in achieving the plan’s purpose in order to inform development of a
CAMP for implementation in future summers. Success for the pilot was defined as:
• Transit ridership levels (not including Transportation Network Companies, or TNCs) of 250
shuttle riders per day on average, including visitors, employees, volunteers, (using summer 2016
data, this would comprise approximately 10 percent of trailhead visitors);
• Increase use of TNCs;
• Reduction in traffic volume on Baseline Road and on surrounding neighborhood streets;
• Reduction in parking utilization on neighborhood blocks to the north of Chautauqua and in the
CCA leasehold area; and
• Reasonable compliance with parking restrictions.
Since the pilot concluded at the end of August, staff and consultants have analyzed data and community
feedback to measure outcomes and determine areas for improvement. The CAMP summer 2017 pilot
appears to be a success relative to the criteria. Staff has prepared preliminary recommendations involving
minor improvements while continuing the same or better level of service for th e majority of pilot
components. Staff recommends that the pilot program become an ongoing funded program for a period of
five years while other relevant studies and updates are completed, including the Open Space and
Mountain Parks Master Plan.
Council feedback on these preliminary recommendations will be presented to several boards during the
next few months. Board feedback will be incorporated into final recommendations for the ongoing
program to be presented to City Council during the first quarter of 2018, along with code changes
required for implementation.
KEY ISSUES IDENTIFIED
Was the CAMP summer 2017 pilot successful? Did it achieve the project goals? Is it the right approach to
continue in one or more future summers?
Questions for Council
1. Does City Council have any questions about the CAMP Summer 2017 Pilot program
implementation or results?
2. Does City Council have any feedback on the preliminary recommendations for an ongoing five-
year summer CAMP program?
BACKGROUND
“Chautauqua” is used as short-hand to refer to a variety of places and things, including the Colorado
Chautauqua National Historic Landmark (NHL) district; various places within the NHL, including the
Colorado Chautauqua Association leasehold area; the city park; the Chautauqua Dining Hall and the
Chautauqua Ranger Cottage; the adjacent open space trailheads; and even the adjacent residential
neighborhoods.
Usage of many of these areas peaks every year during the summer months. Access to the Chautauqua area
has been a concern for decades as usage has increased. For example, the number of visitors to Chautauqua
trails doubled between 2004 and 2015. The trails average about 2,500 visitors per day in the summer peak
period, with summer 2015 visitation on weekends approximately double weekday visits on average.
Concerns about increased use have been identified in a series of leases over the years between the city of
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Boulder and the CCA, with a commitment made in the most recent lease (effective Jan. 1, 2016) to create
a Chautauqua Access Management Plan (CAMP).
In February 2016, City Council determined in February 2016 to proceed with data collection in summer
2016 as a foundation for a future pilot program. An internal staff team, along with the Fox Tuttle
Hernandez Transportation Group, evaluated data collected throughout summer 2016 and developed
recommendations for 2017 in coordination with the CAMP Working Group. Staff presented these
recommendations, which were based on data analysis, technical expertise and community input, to City
Council on April 4, 2017. On April 18, 2017, City Council approved a summer 2017 pilot program to
address key issued identified through the 2016 data collection:
• Reduction of automobile mode share to meet CAMP governing principles and city transportation
and climate goals;
• Reduction of parking demand on adjacent neighborhood and CCA leasehold area neighborhood
streets, currently used as overflow parking for access to the area; and
• Reduction of conflicts between automobiles and pedestrians in highly trafficked residential areas.
The pilot included an integrated program of free transit, the Park to Park shuttle from free off-site parking
and managed parking within the Chautauqua area, and staff executed a data collection plan to measure the
components.
Summer 2017 Pilot Components and Results
The CAMP 2017 pilot operated on the weekends, Saturday and Sunday, between June 1 and August 31.
The Council-approved components of the CAMP summer 2017 pilot were:
Transit
• Free transit service: three shuttles branded as the Park to Park shuttle operated in 15-minute
increments from 7 a.m. to 7 p.m. in conjunction with free satellite parking in five downtown
parking garages, at New Vista High School (Baseline and 20th Street) and at University of
Colorado-Boulder (Broadway and 20th Street/Regent Drive).
• The shuttles ran for a total of 936 total hours and had 22,933 boardings (which includes the number
of people boarding and could include individuals using the shuttle more than once per day), which
equates to an average of 882 boardings per day .
• Dogs were allowed on the shuttle, with no incidents were reported involving dogs.
• An average of 43 percent of the daily boardings occurred at King’s Gate and Baseline (Chautauqua
stop), with an average of 31 percent at the New Vista satellite parking lot, 10 percent at the CU-
Regent satellite parking lot, and the remaining 15 percent spread between the 9th Street and College
Avenue stop and the downtown stops. Average daily boardings peaked at the 11 a.m. and noon
hours and were about 10 percent or more above average each hour from 9 a.m. through 3 p.m. The
distribution of boardings by stop and hour was consistent each month.
• The New Vista High School parking lot was not available for Park to Park satellite parking on the
final weekend of the 13-weekend pilot, and that weekend had depressed shuttle ridership and
increased paid parking transactions.
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• The Via Mobility Services (Park to Park shuttle service provider) bus drivers were friendly and
helpful, and were specifically identified in multiple complimentary e-mails to the Park to Park
team.
Paid Parking
• Paid parking was implemented in four zones: on Baseline Road, around the Chautauqua Green, in
the Ranger Cottage Lot and in the temporary Neighborhood Parking Program (NPP) zone (see
below) for $2.50/hour. There was no time limit or restriction on duration of parking.
• Parkers could pay at any one of five payment kiosks installed temporarily along Baseline and at the
Ranger Cottage using credit or debit cards and entering license plate numbers, or they could pay
using the ParkMobile phone application.
• During the pilot, the average length of paid parking was 2.42 hours.
• Of the paid parking transactions, 64 percent (12,742) used one of the five payment kiosks and 36
percent (7,216) used the ParkMobile app. There were more ParkMobile transactions at Chautauqua
than downtown on the same days.
• Some users experienced difficulty connecting to the ParkMobile app, and some users didn’t realize
that they needed their license plate numbers to pay at the payment kiosk, requiring a walk back to
their cars. Additional signage was added mid-pilot to remind users to record their license plate
number.
Temporary Neighborhood Parking Permit (NPP) Program
The purpose of an NPP program is to manage parking to balance the needs of everyone who uses public
streets in residential neighborhoods. NPP zones provide for resident permit parking and public parking.
• The city created a temporary Neighborhood Parking Permit (NPP) zone from 6th Street to Lincoln
Place and from Baseline Road north to Cascade Avenue (one block north of Baseline).
• The city issued 158 resident permits at no charge during the pilot.
CAMP Ambassadors and Guides
• The city hired seasonal employees to be CAMP Ambassadors during the pilot. The ambassadors
were stationed around the five payment kiosks, in the Ranger Cottage lot and around the
Chautauqua Green and were available to answer general questions about the pilot and shuttle and to
provide assistance to people using the payment kiosks. The city trained ambassadors through a pre-
pilot orientation.
• The Boulder Convention and Visitors Bureau (BCVB) staffed guides who worked on each shuttle
to orient new and returning visitors on the shuttle.
CCA Leasehold Parking Permits
• The city issued permits to CCA for distribution among its residents, lodging guests, Community
House users and employees and volunteers of all three organizations within the leasehold (CCA,
Colorado Music Festival and Chautauqua Dining Hall).
• On pilot Saturdays and Sundays, CCA used signage to manage access into the leasehold area at two
entry points (one at Kinnikinic Road and Clematis Drive and another west of the trailhead parking
for the McClintock Trail). Parking within the leasehold on pilot Saturdays and Sundays was permit-
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only past these two signed entry points, with public (paid) parking on the Clematis and McClintock
Trailhead portions of the CCA leasehold (Figure 1 – Parking Study Areas)
• Voluntary compliance with the “permit-only parking” on pilot weekends was higher than had been
anticipated.
• CCA cottagers and staff expressed great satisfaction with the pilot, finding it easier to park within
proximity to their residences or rental lodging, but also appreciation for the reduction in cars
circling for parking. Several people specifically mentioned that it was quieter within the historic
core than it had been in past summers.
Employee Transportation Demand Management (TDM)
An employee Transportation Demand Management (TDM) program was organized and managed for each
set of employees within the CCA leasehold (CCA, Chautauqua Dining Hall [CDH] and Colorado Music
Festival [CMF]) to reduce parking demand and expand access to transportation options.
• CCA provided a $3 per day “cash out” incentive for its employees who chose not to get a permit to
park within the leasehold area and limited the number of parking passes provided to employees.
• CDH provided a meal credit as an incentive to employees to not drive or use a parking permit
during their shift on the weekends of the pilot.
• CMF employees (including musicians at rehearsals) were provided with parking permits through
CCA to park within the leasehold. Only about half of musicians and staff were provided permits to
encourage carpooling and use of the shuttle.
• Employee questionnaires were issued prior to and after the pilot to understand the effectiveness of
the TDM program. Results indicate that driving alone to work reduced by approximately 14 percent
over the 13 weekends of the pilot, due to a slight increase in carpooling and with 10 percent of
employees regularly using the Park to Park shuttle service from designated lots. During the pilot,
approximately 20 percent of employees tried the shuttle at least once during the pilot.
Transportation Network Companies (TNC)
To supplement the free shuttle service for visitors and employees, the city worked with Lyft and CCA
worked with Uber to provide ride discounts, particularly outside of shuttle service hours.
• The city subsidized TNC rides to offer a discount to visitors who used Lyft to arrive and/or depart
from Chautauqua at any hour during the weekend. Midway through the pilot, the city increased the
subsidy from $1.25 to $2.50 to encourage usage. By the end of the pilot, 66 Lyft rides were taken
using this method.
• CCA also worked independently with Uber to provide TNC rides from the shuttle lots for
employees arriving before or after the operational hours of the shuttle. No data has been provided at
this time from Uber.
Parking Enforcement
City of Boulder parking enforcement officers patrolled the five managed parking areas to enforce the NPP
zone, CCA leasehold area, and the paid parking zones (Figure 1 – Parking Study Areas).
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Planning and Implementation
Following City Council approval of the pilot approach and required ordinance amendments (archived
here), staff conducted the following activities to plan for summer 2017 implementation of the components
mentioned above:
• Finalized a negotiation with the Boulder Valley School District (BVSD) and the University of
Colorado (CU) regarding satellite parking lots;
• Completed a request for proposals (RFP) process and contracted with Via Mobility Services for
shuttle service;
• Developed and implemented a branding and marketing plan;
• Ordered, installed and programmed parking payment kiosks;
• Designed, fabricated and installed 320 transit and parking signage, including variable message
signs on Highway 36;
• Hired and trained 13 on-site parking ambassadors;
• Coordinated with the BCVB on orientation for CAMP ambassadors, BCVB ambassadors and Via
bus drivers;
• Coordinated with CCA and produced parking permits for its leasehold users;
• Ordered and distributed temporary NPP zone permits to neighbors north of Baseline;
• Coordinated with CCA, the Chautauqua Dining Hall and the Colorado Music Festival on an
employee TDM program; and
• Contracted with Lyft for discounted rides to supplement the shuttle service.
As the CAMP pilot transitioned from planning to implementation, staff monitored each pilot component
regularly and made tweaks as possible. In response to user feedback, staff added additional “License Plate
Required” signage to clarify paid parking requirements. Another modification in response to customer
need was gaining Landmarks Board’s Design Review Committee approval to relocate one of the five
payment kiosks from its original location on the far western end of Baseline into the Ranger Cottage lot
by the third weekend of the pilot, which improved user accessibility to the kiosk.
Marketing and Communications
Staff contracted and coordinated with the Vermillion Design and Digital to develop the Park to Park
brand and graphics, communications messaging, print and digital collateral, bus stop wayfinding and
signage, and paid social media and Google advertising strategy. Given the significant number of first-time
visitors to Chautauqua, it was necessary to continually inform new visitors, as well as local residents.
In addition to the Google paid search and social media advertising campaign, the pilot was featured in the
June/July 2017 issue of the City of Boulder community newsletter (“Free Chautauqua shuttle for summer
2017”). During the beginning of the pilot, there was positive media television coverage. Throughout the
pilot, the CAMP and Park to Park webpages were regularly updated with new information, council
correspondence and public input. There were also four “Heads Up” updates to Council – May 19, June 8,
July 21 and Aug. 31.
The city issued a community questionnaire at the end of the pilot. Findings included that 79.6 percent of
respondents were aware of the free shuttle before their first visit, and 64.2 percent of respondents were
aware of paid parking before accessing the area.
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Data Collection
Data was collected according to the schedule below to understand conditions on pilot days and non-pilot
days and to compare with the same data collected in 2016 as available.
Note: “Parking utilization” refers to the number of parking spots used compared to the number of spots
available.
Data Collection Task Number of Collection Days and Times Responsible Party
Daytime Parking Utilization – six
zones: CCA Leasehold, Ranger
Cottage Lot, The Green, Baseline
Road, Temporary NPP, North (and
east) of NPP Neighborhood
6 days, 8 a.m. – 5 p.m.
2 weekdays, 4 weekend days
Fox Tuttle Hernandez
Transportation Group
(FTH)
Evening Parking Utilization - part
of NPP and North Neighborhood
zones
3 concert days, 4 – 8 p.m.
FTH/City
Parking Utilization & Hang
Tag/Permit data - Leasehold, NPP
2 weekend days, 8 a.m. – 5 p.m.
FTH
Parking Utilization & License
Plate state - New Vista and CU
Regent satellite lots
2 weekend days, 3 peak hours (am, noon,
pm)
FTH
Transit Ridership Pilot weekend days, 7 a.m. – 7 p.m. Via bus drivers,
Automatic Passenger
Counts (APC) on
buses
Traffic Volume and Speed on
Baseline Road
Saturday and Sunday, one weekend City
Parking Enforcement Pilot weekend days City
Baseline Crosswalk Volume &
Driver Compliance – Baseline at
Kings Gate and at Grant Place
2 weekday & 2 weekend days (4 hours
midday)
FTH
Employee TDM data Pre- and post-pilot questionnaires in May
and August; participation data collected
throughout pilot
City, CCA, CDH,
CMF
Trailhead Visitation June 1 – August 31, 24-hours per day
every day
City
City and Regional Hotel
Occupancy
Average June, July, August BCVB
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Data Collection Task Number of Collection Days and Times Responsible Party
CCA Event Attendance Regularly on event nights at Chautauqua
during the pilot
CCA and CMF
Bicycle Parking – Ranger Lot
racks near Ranger Cottage and
Baseline
6 days, 8 a.m. – 5 p.m. FTH
Figure 1 – Parking Study Areas
In addition to the data collection plan, staff committed to work with partners and the public to understand
more subjective aspects of success, including conducting an online questionnaire to understand how the
pilot affected customer satisfaction, visitor experience and changes in behavior, and seeking
neighborhood feedback and input on what measures were most helpful.
2017 CAMP Pilot Budget
The total cost of the pilot was budgeted as $457,500 to include transit, parking management
administration, paid parking kiosks and ParkMobile, enforcement, on-site parking ambassadors,
marketing and communications, TNC subsidies and data collection and analysis. With $97,000
appropriated through the 2017 base budget, $357,000 was allocated to this project in the first adjustment
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to base (ATB) in June 2017, which included $130,000 in revenue estimated to be generated by the pilot
($80,000 parking revenue and $50,000 contribution from the BCVB). As of October 11, 2017, pilot
expenses were 87 percent of total budgeted at $396,722, including encumbrances. Paid parking revenue
generated 50 percent more revenue than anticipated, at $119,967 as of October 11, 2017. In addition to
paid parking revenue, the BCVB contributed $52,024 to the pilot for marketing support and provided
additional ambassadors on the shuttles, at the Ranger Cottage and at the CU-Regent satellite parking lot.
ANALYSIS
The pilot ran for 26 days over 13 consecutive weekends from June 3 through August 27. Data collected
during that period indicates that the pilot met the key issues identified for mitigation.
Key Issues Addressed
Reduction of automobile mode share to meet CAMP governing principles and city transportation and
climate goals.
Operating 936 total hours of service, the free Park to Park shuttle had 22,933 boardings, which equates to
an average of 882 boardings per day. The free Park to Park shuttle was as productive (considering riders
per service hour statistics) as some of the city’s longstanding Community Transit Network routes, such as
JUMP. Staff estimates that transit ridership during the pilot reduced single occupancy vehicle (SOV)
mode share of those seeking parking in the Chautauqua area by approximately 160 vehicles per day. An
adjacent benefit to adding this transit service was that it connected shuttle riders to other destinations
aside from Chautauqua—to downtown and CU—enabling users to leave their car in satellite parking or at
home and enjoy both locations with car-free trips.
In the Chautauqua leasehold (Figure 1 – Parking Study Areas), employee vehicle trips reduced by 14
percent, with 10 percent of employees regularly using the free shuttle. Ambassadors throughout the pilot
and the Dining Hall manager expressed that there was a noticeable decrease in vehicles circling the
Chautauqua Green in search for parking.
Separately from the pilot components, bicycle parking was added at six locations in the city park in spring
2017 prior to the pilot. The CCA added bicycle racks near the Academic Hall, Auditorium, Columbine
Lodge and Dining Hall. OSMP also added and upgraded bike racks, increasing bike parking capacity near
the Ranger Cottage.
Reduction of parking demand on adjacent neighborhood and Chautauqua leasehold neighborhood
streets currently used as overflow parking for access to the site.
Parking management was in effect in five areas, with five parking zones (CCA Leasehold, Chautauqua
Green, Ranger Cottage Lot, Baseline Road and North Neighborhood temporary NPP zone) enforced from
8 a.m. to 5 p.m. on Saturdays and Sundays during the pilot. Parking management included a paid parking
approach as well as temporary NPP management strategy. Throughout the five zones, fewer cars were
parked in the study area in 2017 than in 2016, even during the weekdays when paid parking was not in
place.On weekends, 48 fewer cars per hour were observed, and 35 fewer cars per hour were observed on
weekdays during the pilot. Some leasehold and temporary NPP demand moved into the North (and East)
Neighborhood.
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Paid Parking
• Including all paid parking areas, there was an average of 768 daily parking transactions during the
pilot and a total of 19,958 paid parking transactions.
• Baseline Road (78 spaces in 2017, down from 86 in 2016 following construction of a new
sidewalk): The average number of cars parking along Baseline Road increased both weekdays
and weekends in 2017 as compared to 2016, from 49 to 52 an hour on weekdays and from 49 to
58 an hour on weekends.
• Chautauqua Green (72 spaces): Both weekday and weekend parking utilization decreased slightly
during the pilot as compared to 2016, with the largest reductions after 2 p.m. on weekends. Both
weekday and weekend average peak parking utilization decreased from 93 percent in 2016 to 84-
86 percent in 2017.
• Ranger Cottage Lot (50 spaces): The Ranger Cottage lot was nearly 100 percent utilized at all
hours of management parking, with very slight reductions in 2017 compared to 2016.
Temporary NPP Zone
• Both weekday and weekend parking utilization in the temporary NPP zone (336 spaces)
decreased compared to parking utilization in the same area in 2016. Average weekend peak
parking utilization was reduced from 69 –79 percent (depending on block) in 2016 to 55–62
percent in 2017. In the temporary NPP, overall weekend peak parking utilization reduced by
approximately 20 percent, from 59 percent to 39 percent.
• Weekend parking utilization in the neighborhood north of the temporary NPP (North
Neighborhood in Figure 1) increased from 25–47 percent (depending on block) in 2016 to 36–72
percent in 2017.
• The block of 10th Street between Baseline and Cascade that requested not to be in the temporary
NPP saw peak parking utilization increase from 58 percent on weekends in 2016 to 91 percent in
2017.
• The block of 10th Street between Cascade and Aurora remained stable with 38 percent utilization
on weekends in 2016 and 36 percent in 2017.
Residents within the NPP zone reported happiness with the pilot results, including less parking
congestion, greater ability to access their own homes during the peak day time hours, and less trash and
noise from parkers. Residents outside of the NPP zone expressed that parking impacts to the streets
adjacent to the NPP had increased.
Employee TDM Programs
• CCA Leasehold (236 spaces): Both weekday and weekend parking utilization was lower during
the pilot. Average peak parking utilization was reduced from 63 percent in 2016 to 42 percent in
2017 on the weekends and from 60 percent to 56 percent on the weekdays.
Parking Enforcement
Parking enforcement regularly enforced the five parking zones during the pilot to ensure compliance
within the zones. An average of 49 violations were cited each day of the 26-day pilot. On an average daily
basis, the most violations were cited in the temporary NPP zone, with significantly fewer violations in the
other five zones.
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Reduction of conflicts between automobiles and pedestrians in highly-trafficked residential areas.
At the main Chautauqua intersection of Baseline and Kinnikinic, the percentage of drivers on weekends
that yielded to pedestrians waiting to cross Baseline increased from 64 percent in 2014 to 85 percent in
2016 to 90 percent in 2017. Recent improvements (e.g., east crossing curb extensions and west crossing
median refuge) shortened crossing distances and increased visibility of pedestrians to drivers on Baseline.
A 45 percent increase in pedestrian crossing volume on weekends was observed at Baseline and King’s
Gate as compared to 2016 observations, believed to be a combination of shuttle riders (estimated 30
percent of pedestrians crossing) and persons parking in the neighborhood east of the temporary NPP zone.
Observed driver compliance for yielding to pedestrians at Baseline and King’s Gate increased from 74
percent in 2016 to 95 percent in 2017. Recent improvements (southside curb extension) enhanced
visibility of pedestrians and shortened the crossing distance for pedestrians. Compliance generally
improves with higher pedestrian volumes.
Traffic counts and speed data collected this summer were inconclusive concerning whether motor vehicle
traffic into the Chautauqua area decreased from the pilot. However, the high shuttle use, decrease in
parking utilization in the surrounding neighborhoods and stable trail usage all suggest that motor vehicle
usage in the Chautauqua area decreased along with the potential for conflict with between automobiles
and pedestrians. Data collected on pedestrian crosswalks on Baseline Road have also shown that conflicts
for pedestrians have decreased as the percentage of drivers yielding in crosswalks has increased
substantially. Staff believes this is due to improved facilities constructed recently and the increased
crossings generated by the free shuttle service.
Public Engagement
Email inquiries and comments sent to parktopark@bouldercolorado.gov and
CAMP@bouldercolorado.gov throughout the pilot were handled in a timely manner by staff. All emails
have been cataloged for the public and City Council to review. Most email inquiries were seeking
information about the pilot or Chautauqua in general. In terms of comments or inputs received, the
majority were positive. Two examples:
• I’m a local, and my niece and friends were in town for the weekend. We parked at New
Vista and shuttled to Chautauqua for a Flagstaff hike and then shuttled to the Farmers’
Market for lunch. Afterwards we shuttled back to New Vista. We thought that it was just
the best idea! And, the drivers were helpful and informative ambassadors. - Dave Hoyt
• We used the ParktoPark shuttle from the CU Regents parking lot to go to the Children's
Concert at Chautauqua. It was very convenient for us as first-time visitors. Thanks for
instituting the service! - Kathy Wilson, Loveland, CO
Concerns were expressed by a few neighbors on 9th Street regarding the shuttle noise early on weekend
mornings and by climbers who were not adequately served by the 7 a.m. – 7 p.m. shuttle service hours,
desiring earlier and later service. An example:
• I live on the block of Ninth street adjacent to Chautauqua park. I have parking off of my
alley, as do most of the homes in this area. When we bought our house, I understood that
parking on the street would be an issue, but it's a fair tradeoff for living near the park. I
don't have an issue with people wanting to park near Chautauqua, but I do have an issue
with the noise and frequency with which the Park to Park buses passed our house.
Usually they were almost empty (I did see buses with more people on them on the
Chautauqua-to-New Vista route, but the buses going up and down 9th street were usually
City Council Study Session Page 14 of 199
12
almost empty). The buses started at 7 am on Saturday and Sunday mornings, and since
they were scheduled every 15 min in each direction, that meant a noisy almost-empty bus
passed our house approximately every 7.5 minutes, from 7 am until 7 pm every weekend,
and even longer if there was a concert that night.
• Climbers emails from Open Boulder and Boulder Climbing Community/Access Fund
Stakeholder Debriefs and Community Questionnaire
The CAMP staff team conducted debrief meetings with multiple stakeholder groups that were involved
with the pilot to understand their perception of the pilot and provide an opportunity for direct feedback. A
brief summary of their feedback is described below.
• Sustainable Chautauqua neighborhood group (Aug. 15):
o Positives: Very happy with the pilot outcomes (“about as successful as could be hoped”); a
substantial improvement; much less density of cars; less trolling, fewer U-turns on Baseline;
shuttle is a great success because it was tied to parking management (“bus is noisy but I don’t
care, as there is less dust and less trash”).
o Opportunities for improvement: must address big tour buses; request expansion to include
Fridays and run Memorial Day weekend through Labor Day; consider auditorium event night
management, including Meadow Music (Mondays); parking in the area should pay for the
bus.
• Colorado Chautauqua Association staff leadership (Aug. 1 and Aug. 18):
o Positives: Happy with the pilot outcomes (“It feels better”); maintain current pilot parameters
– do not go to seven days/week;
o Opportunities for improvement: transfer permit creation, allocation and administration
process for leasehold to CCA; use hang tags instead of on-dashboard permits to speed
enforcement; request additional and consistent enforcement within leasehold; recommend
adding more ADA spots outside of leasehold and add payment kiosk at McClintock
Trailhead; request the city provide four special permits for cottages located on Clematis to
allow them to park for free; very time-consuming to respond to inquiries about the program;
look to better coordinate or combine the Park to Park shuttle service with the Hop 2
Chautauqua shuttle service for Aauditorium events.
• Chautauqua Dining Hall (CDH) general manager Jerry Manning (8/31/17):
o Positives: CDH staff were surprised at how few complaints or concerns they received from
guests and staff; suspects that the presence of the ambassadors helped respond to concerns
before people walked into the CDH; saw the ambassadors as a huge help to the entire
program; did not experience any negative business impact from the pilot; saw less congestion
(“less traffic circling the Green three times looking for a parking space”).
o Opportunities for improvement: observed guest confusion about when and where to pay; not
enough signage and payment kiosks; strongly supports adding a payment kiosk near the
CDH; agreed with CCA suggestion of adding more accessible parking spaces but wonders if
better on Morning Glory than on Clematis.
• CAMP Ambassadors, BCVB ambassadors and Via drivers (8/31/17):
o Positives: BCVB pilot ambassadors and Via Mobility drivers had an overall positive
involvement with the 2017 pilot and experienced very few issues. Their perception was that
the teams and staff created an atmosphere that was successful and were enabled to make a
positive impact on visitors.
City Council Study Session Page 15 of 199
13
o Opportunities for improvement: with the drivers and ambassadors being intimately involved
with the pilot details, they had suggestions for logistical improvements that include more
crosswalk safety, addressing the confusion around HOP 2 Chautauqua, and overall parking
and traffic signage.
In addition to seeking stakeholder group feedback, staff issued a community questionnaire to understand
visitor and customer experience and discern lessons learned. The questionnaire was open from August 14
through September 11, and its availability was marketed via email to the CAMP distribution list, paid
advertising, and social media. Of the respondents, 73 percent rated their experience as very good, good or
fair out of a 5-point scale from very good to very poor. From open-comment analysis, 55 percent of
respondents commented that the pilot was better than expected.
Conclusion from Analysis
Based on the data collected, stakeholder debriefs, community questionnaire and staff perception of the
community’s experiences, the CAMP 2017 summer pilot successfully met or exceeded the performance
measures approved by City Council on April 18, 2017:
• The pilot achieved an average of 873 shuttle riders per day over 26 days.
• Driving alone and parking in the leasehold by Chautauqua employees decreased by 14 percent,
with approximately 10 percent of employees using the shuttle.
• There was an approximately 20 percent reduction in peak parking utilization in the temporary
NPP zone immediately to the north of Chautauqua and the CCA leasehold area on pilot weekends
as compared to 2016 utilization data.
• There was reasonable compliance with parking restrictions. An expected number of parking
violation citations were issued given the volume of parking.
Inadvertent effects of the pilot included an increase in parking utilization in the blocks north and
immediately east of the temporary NPP zone, noise impacts of the shuttle service on 9th Street and the
paid parking mechanisms not being suitable for visitors with disabilities. Staff has identified multiple
opportunities for improvement of the services offered in summer 2017, and fundamentally assesses the
CAMP pilot as having achieved the project goals and being valuable to the community to continue in the
future.
NEXT STEPS
Staff has prepared preliminary recommendations that make minor improvements while continuing the the
majority of pilot components and maintaining the same or better level of service. These recommendations
are summarized below.
Staff also recommends that the pilot program become an ongoing funded program for a period of five
years while other relevant studies and updates are completed, including the Open Space and Mountain
Parks Master Plan. Following the master plan, subsequent site planning and design for the area would
provide staff and the community another opportunity to evaluate the CAMP program in light of other
decision points, such as natural and cultural resource management, appropriate levels of use, visitor
experience and the potential for physical infrastructure changes to improve circulation and visitor
amenities. Allowing CAMP to continue until these comprehensive conversations can occur would ensure
that short- and long-term management decisions take into account all relevant considerations. During the
5-year program, if approved, City Council would receive annual Information Packet (IP) items that
City Council Study Session Page 16 of 199
14
updates on the CAMP programs, which would include internal data collection points: shuttle ridership,
paid parking transactions and duration, and enforcement statistics.
The preliminary recommendations and council feedback will be presented to boards throughout
November and December. Their feedback will be incorporated into final recommendations for the
ongoing program to be presented to City Council (anticipated February 2018) along with ordinance
amendments required for implementation.
Preliminary Recommendations for Future Program Implementation
After evaluating the data collection, stakeholder debriefs and community input, staff recommends that the
majority of program components remain the same. Staff would like to extend the program to include the
weekends of Memorial Day and Labor Day, as well as operating on the Independence Day holiday. In
addition, staff would like to receive feedback from the community and boards on:
• Shifting free shuttle operating hours to 8 a.m. to 8 p.m., to reduce bus noise on neighborhood
streets in the early morning, accommodate users that benefit from later shuttle service and align
with shuttle ridership data that suggests higher ridership levels during the day. Pre- and post-
shuttle service travel can be complemented by subsidized TNC rides.
• Aligning the NPP program with the NPP update, to include the same level of paid parking and
enforcement, and to include consistent fees associated with NPPs throughout the city.
• Transitioning to “paperless” paid parking based on license plate entry and adding technology
hardware enhancements to the site to increase connectivity in response to difficulty using the
ParkMobile application.
• Exploring the use of “smart meters” and an additional payment kiosk to accommodate users of
accessible parking that will enable drivers and/or passengers to easily access a physical pay kiosk
within close proximity to accessible parking locations.
Improving marketing and communications based on community and staff feedback to provide
clarity and wayfinding of transit stop locations, paid parking regulations and transit service in and
around Chautauqua. Staff would also like to provide additional training for bus drivers,
ambassadors and guides for the buses to enhance their ability to share natural and cultural history
stories with visitors.
The chart below summarizes the changes to specific program components being proposed in the
preliminary recommendation:
City Council Study Session Page 17 of 199
15
Program Element 2017 Pilot 2018
Recommendation Recommendation Details General Program Duration June 1 to August 31
13 weekends, 26 days
Modify • Saturday of Memorial Day Weekend through
Monday of Labor Day, plus July 4
• Equates to 15 weekends, 33 days Transit Transit Shuttle
Hours
7 a.m. to 7 p.m. Modify • 8 a.m. to 8 p.m.
Shuttle Cost Free Same
Transit Route Loop running from downtown, along
9, to New Vista and CU-Regent
Same
Transit Stops 8 stops (4 downtown) Same
Free Satellite
Parking Lots
5 downtown parking garages, New
Vista High School, University of
Colorado-Regent Lot
Same
Transportation
Network Companies
(TNCs)
$2.50 discount per ride with Lyft all
day
Modify • Free rides for Chautauqua employees and visitors to
and from CU-Regent Lot 6am-8am and 8pm-11on
weekends
• $2.50 subsidy each way for visitor TNC trips to and
from Chautauqua on weekends Parking Daytime Parking
Management Hours
8am – 5pm Same
Evening Parking
Management Hours
None Same
Paid Parking Fee $2.50/hr Same
CCA Leasehold
Zone
• Permit-only parking access
managed by CCA via signage at
two entry points
• Permits issued by City and
administered by CCA
• TDM program managed by all three
employee groups
Same, with program
improvement
• Transfer permit management to CCA to administer a
paper permit program with permit fees that align
with the principles of an NPP program and employee
TDM program; details to be determined
Baseline/Green/
Ranger Lots
Paid parking Same
City Council Study Session Page 18 of 199
16
NPP Zone Boundary 6 Street to and including Lincoln
Place one block north of Baseline
Road to and including Cascade
Same • Option for blocks adjacent to NPP to “opt-in” as a
critical component of parking management in the
neighborhood
NPP Zone
Management
• Permit or paid parking
• Residents provided free permit
Modify • Residents will be charged for NPP permits; price to
be determined through the NPP program update
Kiosk Locations 5 total: 4 on Baseline, 1 at Ranger
Cottage
Modify • 7 total: 5 on Baseline, 1 at Ranger Cottage, 1 near
Dining Hall
• 2 additions: west corner main entrance at
Baseline/Grant; 1 near Dining Hall
Parking Payment
Process
• Kiosks
• Parkmobile smartphone
application
Same, with program
improvement
• Kiosks will be “paperless” (no receipts)
• Wifi cradlepoints added to improve connectivity
• Consider adding WayToPark application (another
smartphone app for paying for parking)
Accessible Parking 4 on Clematis, expected to use kiosk
in Ranger Cottage or ParkMobile
smartphone application
Modify • Add 2 accessible dual-head smart meters to serve the
4 spaces on Clematis
• Assess ADA requirements and add additional
accessible spaces and meters as needed on Clematis
and/or on Morning Glory
Private Cottage
Parking on Clematis
None Modify • Provide 4 permits for the Green Parking Zone, one
per private cottage located on Clematis
• Residents will pay for the permits in alignment with
NPP zone permits
City Council Study Session Page 19 of 199
17
As mentioned above, On May 2, 2017, City Council passed on third reading Ordinance 8179 creating a
Chautauqua Access Management Plan by amending Chapters 2-2, 4-20, 4-24, 7-6, and Title 4, B.R.C.
1983, related to the establishment of a Parking Management Area, related fees and setting forth related
details for the duration of the pilot, only. The ordinance amendments sunset on December 31, 2017. The
temporary amendments enacted by Ordinance 8179 are deemed by staff to have been effective. Staff
anticipates addressing the same amendment requirements as part of its recommendations to Council in
2018 for the future summer program.
Process/Schedule for Feedback on Preliminary Recommendations for Five-year Program
The initial/preliminary recommendations presented herein will be presented to the community and to
boards and commissions over the next two months. That feedback will be incorporated into materials
presented to City Council in the first quarter of 2018.
Oct. 11, 2017 What’s Up, Boulder? Citywide Open House and Activities
Oct. 24 City Council Study Session
Nov. 8 Open Space Board of Trustees
Nov. 13 Colorado Chautauqua Association Board of Directors
Nov. 13 Transportation Advisory Board
Nov. 27 Parks and Recreation Advisory Board
Dec. 6 Landmarks Board
First Quarter 2018 City Council approval of final program and required ordinance
amendments
QUESTIONS FOR CITY COUNCIL
1. Does City Council have any questions about the CAMP Summer 2017 Pilot program
implementation or results?
2. Does City Council have any feedback on the preliminary recommendations for an ongoing five-
year summer CAMP program?
ATTACHMENTS:
A. Post-Pilot Community Questionnaire Results
B. CAMP Pilot Budget vs. Actual
City Council Study Session Page 20 of 199
Attachment A -Report for Park to Park Questionnaire
Park to Park Questionnaire
1City Council Study Session Page 21 of 199
Data Results (No Analysis)
2City Council Study Session Page 22 of 199
Response Statistics
Count Percent
Complete 335 82.9
Partial 69 17.1
Disqualified 0 0
Totals 404
3City Council Study Session Page 23 of 199
Please select all that apply. Do you:
Live within the
immediate
neighborhood of
Chautauqua
Live in the city of
Boulder (not in the
immediate
neighborhood)
Work at Chautauqua Attend school in
Boulder
Recreate in (visiting)
Boulder
Live within the immediate neighborhood of
Chautauqua
Live in the city of Boulder (not in the immediate
neighborhood)
Work at Chautauqua
Attend school in Boulder
Recreate in (visiting) Boulder
Value Percent Count
Live within the immediate neighborhood of
Chautauqua
13.4%52
Live in the city of Boulder (not in the immediate
neighborhood)
48.3%187
Work at Chautauqua 2.1%8
Attend school in Boulder 6.2%24
Recreate in (visiting) Boulder 42.1%163
4City Council Study Session Page 24 of 199
Did you get a temporary Chautauqua North Neighborhood Parking
Permit?
42%
58%
Yes
No
Value Percent Count
Yes 42.3%22
No 57.7%30
Totals 52
5City Council Study Session Page 25 of 199
Did you travel to Chautauqua during the Park to Park pilot program (in
place Saturdays and Sundays, June 3 to Aug. 27)?
74%
26%
Yes
No
Value Percent Count
Yes 73.8%290
No 26.2%103
Totals 393
6City Council Study Session Page 26 of 199
Why did you visit? Please select all that apply.
To hike, climb, or
otherwise use
adjacent open
space
To attend events,
like concerts, talks,
films, workshops
etc. in one of the
hist
To eat at the Dining
Hall
To use the
playground, tennis
courts, green lawn,
or other park areas
Other - Write In
To hike, climb, or otherwise use adjacent open
space
To attend events, like concerts, talks, films,
workshops etc. in one of the hist
To eat at the Dining Hall
To use the playground, tennis courts, green lawn, or
other park areas
Other -Write In
Value Percent Count
To hike, climb, or otherwise use adjacent open
space
80.4%213
To attend events, like concerts, talks, films,
workshops etc. in one of the historic buildings
25.3%67
To eat at the Dining Hall 17.0%45
To use the playground, tennis courts, green lawn,
or other park areas
11.3%30
Other -Write In 6.4%17
7City Council Study Session Page 27 of 199
Were there any dogs in your party or group?
16%
84%
Yes
No
Value Percent Count
Yes 15.9%42
No 84.1%222
Totals 264
8City Council Study Session Page 28 of 199
How did you get to Chautauqua? Please select all that apply.
Drove and parked
near or in
Chautauqua
On foot/walked By bike Free shuttle bus Lyft Other - Write In
(Required)
Drove and parked near or in Chautauqua
On foot/walked
By bike
Free shuttle bus
Lyft
Other -Write In (Required)
Value Percent Count
Drove and parked near or in Chautauqua 46.0%122
On foot/walked 17.0%45
By bike 7.5%20
Free shuttle bus 50.9%135
Lyft 1.5%4
Other -Write In (Required)3.0%8 9City Council Study Session Page 29 of 199
Which of the following pilot Park to Park shuttle and parking options
were you aware of before your first weekend visit this summer?
Please select all that apply.
Free shuttle Free satellite parking Paid parking in and
near Chautauqua
Discounted Lyft rides I didn't know about
any of these before
my first weekend
visit
Free shuttle
Free satellite parking
Paid parking in and near Chautauqua
Discounted Lyft rides
I didn't know about any of these before my first
weekend visit
Value Percent Count
Free shuttle 79.6%211
Free satellite parking 56.6%150
Paid parking in and near Chautauqua 64.2%170
Discounted Lyft rides 11.3%30
I didn't know about any of these before my first
weekend visit
13.6%36 10City Council Study Session Page 30 of 199
Did the paid parking in and around Chautauqua on Saturdays and
Sundays, between 9 a.m. and 5 p.m., make you more likely to ride the
free shuttle from free satellite parking (operating 7 a.m. to 7 p.m.)?
42%
19%
9%
30%
Yes, the paid parking made the shuttle option more
attractive.
I would have ridden the shuttle even if there was
free parking.
No, I would pay to park regardless.
Other -Write In
Value Percent Count
Yes, the paid parking made the shuttle option more
attractive.
41.5%110
I would have ridden the shuttle even if there was
free parking.
19.2%51
No, I would pay to park regardless.9.4%25
Other -Write In 29.8%79
Totals 265 11City Council Study Session Page 31 of 199
[If answered “No” to question #3] Did the Park to Park pilot program
contribute to your decision not to visit Chautauqua?
48%52%
Yes
No
Value Percent Count
Yes 47.7%41
No 52.3%45
Totals 86
12City Council Study Session Page 32 of 199
Did the additional travel and parking options (satellite parking, free
shuttle service, paid parking) make you more or less likely to visit
Chautauqua on the weekends?
36%
29%
35%More likely
Less likely
No change
Value Percent Count
More likely 36.1%121
Less likely 28.7%96
No change 35.2%118
Totals 335 13City Council Study Session Page 33 of 199
Overall, what was your experience with the Park to Park pilot? This
includes satellite parking, free shuttle service or paid parking at
Chautauqua.
41%
17%
15%
13%
14%
Very good
Good
Fair
Poor
Very Poor
Value Percent Count
Very good 41.4%126
Good 16.8%51
Fair 15.1%46
Poor 12.5%38
Very Poor 14.1%43
Totals 304 14City Council Study Session Page 34 of 199
Where do you currently reside?
55%
23%
19%
1%2%0%
Location in the City of Boulder
Location in Boulder County but not in City of
Boulder
The Denver Metro area/Front Range
Colorado, but outside the Denver metro area/Front
Range
Elsewhere in the U.S.
Elsewhere in the world
Value Percent Count
Location in the City of Boulder 54.5%182
Location in Boulder County but not in City of
Boulder
23.4%78
The Denver Metro area/Front Range 18.9%63
Colorado, but outside the Denver metro area/Front
Range
1.2%4
Elsewhere in the U.S.1.8%6
Elsewhere in the world 0.3%1
Totals 334 15City Council Study Session Page 35 of 199
What is your age?
1%
38%
28%
30%
2%1%
Under 20
20 to 39
40 to 54
55 to 74
Over 74
Prefer not to answer
Value Percent Count
Under 20 1.2%4
20 to 39 37.4%125
40 to 54 28.4%95
55 to 74 29.6%99
Over 74 2.1%7
Prefer not to answer 1.2%4
Totals 334 16City Council Study Session Page 36 of 199
What is your gender?
58%
38%
0%4%
Female
Male
Self-identify:
Prefer not to answer
Value Percent Count
Female 57.7%191
Male 38.4%127
Self-identify:0.3%1
Prefer not to answer 3.6%12
Totals 331 17City Council Study Session Page 37 of 199
Open-Ended Response Analysis
18City Council Study Session Page 38 of 199
19City Council Study Session Page 39 of 199
Attachment B - Chautauqua Access Management Plan (CAMP) 2017 Pilot
2017 Revenue and Expense Budget and Actuals
Component of Project Budget after ATB1 2017
Actual Revenue/Expenses as
of Oct. 11, 2017*
*Incl. encumbrances
Consultant Support for process, data
collection and evaluation for Pilot Program 121,000$ 121,000$
Consultant Support for Fall 2017 public
process to develop DRAFT CAMP (2017
funding only)20,000$ 22,650$
City staff data collection, printing, mailing
and questionnaire advertising 10,000$ -
Lease Shuttles and Drivers
Transit (7 Days 7a-7p/ Jun-Aug / 15 min
headways)80,000$ 62,073$
Ride-sharing Subsidy program 15,000$ 5,000$
Wrap/Unwrap Transit buses 0 -
Design Wrap for CAMP buses 0 -
Access to Parking facilities for shuttle
CU surface lots 3,000$ 20,000$ Expected but not encumbered
New Vista HS parking lot 12,000$ 15,000$ Expected but not encumbered
Installation of parking regulation signing 60,000$ 36,840$
Four parking kiosks placed upon the south
side of Baseline Road adjacent to
Chautauqua property 42,000$ 37,690$
Overtime budget for Parking Enforcement 10,000$ 3,545$
Contracted Ambassadors for Parking 30,000$ 28,575$
Marketing Program for Access Changes
(including website 50,000$ 50,055$
Additional LPR unit -$ -
One Variable Message board in advance of
Shuttle parking opportunities (Lease)3,000$
Permit Program administration and
materials 1,500$
Visitor's Bureau Funding (50,000)$ (52,024)$
Pay for Parking Revenue (90,000)$ (119,967)$
Total Cost of Pilot Program 457,500$ 402,428$ 88%
Revenue offset (140,000)$ (171,991)$ 123%
Data collection/evaluation
Transit and Ride-Sharing
Parking Management
Other components
City Council Study Session Page 40 of 199
Chautauqua Access Management Plan (CAMP)
City Council –Study Session
2017 CAMP Summer Pilot Program Results
and
Preliminary Recommendations for Future Summer Programs
October 24, 2017
1
City Council Study Session Page 41 of 199
CAMP Context and Process
Incorporate lessons
learned from pilot
Gather additional
input from the
public, boards and
council
Develop long-term
ACCESS strategies
for Chautauqua
area
“Finalize" Plan
in 2018
Respond promptly
to neighbor
concerns and lease
requirements
Engage with public
to communicate
changes and ways
to provide
feedback
Pilot to see what
works and what
doesn’t
Summer 2017
Pilot
2 public open
houses
5 meetings with
Community
Working Group
Online public
questionnaire
(~2,400 responses)
Input from boards
Meetings with CCA,
CMF CDH and
neighbors
Public Input
Transportation data
OSMP data
CCA data
Key findings
Key issues
identified
2016 Data
Collection
2016 lease with city
and CCA
Neighbors request
neighborhood
parking permit
Complaints from
neighbors re: buses
and parking
Council Direction
2016 Study Session
Driving Forces
2
City Council Study Session Page 42 of 199
The Chautauqua Access Management Plan (CAMP) will
explore ways to manage existing demand for access to and
from the Chautauqua area in ways that minimize impacts to
surrounding neighbors, visitors and the area’s natural and
cultural resources.
CAMP Vision Statement
3
City Council Study Session Page 43 of 199
•Operated June 3 –August 27 on Saturday and Sundays
•Free Park to Park shuttle with free satellite parking
•Managed (paid) parking in Chautauqua area
•Permit parking only in the leasehold area
•Temporary Neighborhood Parking Permit (NPP) zone
•Employee Transportation Demand Management (TDM)
•Subsidized Transportation Network Company (TNC) rides
•Onsite and on-shuttle ambassador program
•Focused marketing and communications
CAMP 2017 Pilot Components
4
City Council Study Session Page 44 of 199
Park-to-Park Shuttle + TNCs
5
City Council Study Session Page 45 of 199
Summer 2017 Parking Zones
North Neighborhood
CCA
Leasehold
NPP
Baseline
The
Green
Ranger
Lot
6
City Council Study Session Page 46 of 199
North CAMP NPP Zone
Revised Proposal –4/18/2017
Columbine NPP
Uni-Hill NPP
North CAMP
NPP Pilot Zone
Proposed,
Not
Included
7
City Council Study Session Page 47 of 199
•Employee Transportation
Coordinators for CCA, CDH, and CMF
•Encourage use of shuttle
•Free, but limited, parking pass
access in leasehold area
•CCA Program
•Limited parking pass access
•$3/day parking cash out benefit
•Free Uber rides before and after
shuttle hours
•New Bike racks (35 bikes)
Employee (TDM) program
•CMF Program
•Limited parking pass access
•Encourage carpooling
•CDH Program
•Meal credit program
•Prize drawings 8
City Council Study Session Page 48 of 199
Pilot Program Goals
Reduce automobile and pedestrian conflicts
Reduce automobile mode share
Reduce parking demand in adjacent neighborhoods
9
City Council Study Session Page 49 of 199
Metrics
Transit Shuttle Boardings
Parking Utilization –All Zones
Traffic Counts/Speed Data on Baseline Road
Crosswalk Compliance on Baseline Road
Parking Enforcement
Parking Payment Activity
Trailhead Counts
10
City Council Study Session Page 50 of 199
Pilot Program Results
11
City Council Study Session Page 51 of 199
Reduce automobile mode share
Transit Shuttle Ridership
Employee TDM
TNC Subsidy
12
City Council Study Session Page 52 of 199
Park-to-Park Transit
Avg. Daily Boardings: 882
Total Pilot Boardings: 22,933
Daily Boardings Ranged From:
558 on Sunday, Aug. 27
1,483 on Saturday, July 8th
13
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Average Daily Boardings by Stop Location
Summer 2017
10%,
91
31%,
275
43%,
382
1%,
12
14%,
123
0
50
100
150
200
250
300
350
400
450
CU Regent New Vista Baseline & 10th 9th & College Downtown Stops
14
City Council Study Session Page 54 of 199
Inbound and Outbound Average Daily Boardings
Summer 2017
25 34
78 75 76
49 41 40
26 23 14 16
1
2
6 12
43
65
57 60
55
38
26 1826
36
84 87
119 114
98 100
82
62
39 35
0
20
40
60
80
100
120
140
7 8 9 10 11 12 13 14 15 16 17 18Boardings
Hour of Day
Inbound (all
other stops)
Outbound (10th
& Baseline)
15
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Employer TDM Pilot Program Results
Pre-and Post Pilot Surveys of
Employees Results
14% decrease in SOV on
weekends
10% used the shuttle
regularly
16
City Council Study Session Page 56 of 199
TNC subsidy was $1.25
first half of Pilot, $2.50
second half of Pilot
➢66 Lyft rides taken
using this method
during Pilot
Transportation Network
Companies (TNCs)
17
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Reduce parking demand on adjacent
neighborhood and CCA leasehold streets
Parking Utilization
Paid Parking
Parking Enforcement
18
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Parking Study Results
Summer 2017 –study areas
North Neighborhood
CCA
Leasehold
NPP
Baseline
The
Green
Ranger
Lot1,262 parking
spaces studied
19
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Change in Observed Parked Cars by Zone
2017 compared to 2016 (9am to 5pm)
Average
Weekday
per Hour
Average
Weekend
per Hour
Leasehold -8 -46
Green -9 -11
Ranger Lot -4 -1
Baseline -10 -2
NPP -21 -52
North
Neighborhood +16 +65
TOTAL -36 -48
•Fewer cars were parked
in the study area in 2017
•~ 36 less cars per hour
observed on weekdays
•~ 48 less cars per hour
observed on weekends
•On weekends, some
Leasehold and NPP
demand moved to the
North Neighborhood
20
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Weekend Parking Study Results
9am –5pm 2016
21
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2017Weekend Parking Study Results
9am –5pm
22
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NPP and North Neighborhood
Weekend Parking Utilization
Average Peak Utilization 9am –2pm
2016
NPP
CCA:
<=45%
46 -60%
61 -74%
>=75%23
City Council Study Session Page 63 of 199
NPP and North Neighborhood
Weekend Parking Utilization
Average Peak Utilization 9am –2pm
2017
<=45%
46 -60%
61 -74%
>=75%CCA:
NPP
24
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Parking Enforcement
336 Spaces
21 Violations
86 Spaces
1 Violation
50 Spaces
6 Violations
72 Spaces
8 Violations
10 Spaces
3 Violations
236 Spaces
9 Violations
0
5
10
15
20
25
North NPP Baseline Ranger Lot Chautauqua
Green
McClintock CCA LeaseholdNumber of ViolationsTotal Parking Supply and Average Daily
Violations by Zone (August 2017)
49 average daily violations
25
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•1,271 parking citations issued in the Chautauqua area
•84% of the citations were for lack of payment or lack of permit
•Less than 20% of the Violations remain unpaid (10/9/2017) –
Similar to unpaid violation rates across the City.
Parking Enforcement
26
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Reduce automobile and pedestrian conflicts
Crosswalk Yield Compliance
Baseline Volume & Speed
27
City Council Study Session Page 67 of 199
Pedestrian Crosswalk Volume & Yield
Compliance: Baseline & Kings Gate
45% increase in pedestrian crossing
volume
30% of pedestrians observed crossing
were transit users in 2017
Observed driver compliance has
increased from 74% in 2016 to 95% in
2017
28
City Council Study Session Page 68 of 199
Baseline Volume and Speed
No significant change in traffic
volume 2016 to 2017
➢8,900 -9,100 daily vehicles
Speeds somewhat higher in 2017
➢25 mph in 2016, 28 mph in 2017*
Speed limit Evaluation for Baseline from Broadway to City Limits resulted
in the limit being reduced from 30 mph to 25 mph. This occurred after
completion of the CAMP data collection this summer.
*85th percentile speed
29
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No substantial impact on Open Space trail use
Trail Visitation
30
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Avg. Daily Visits: 2015 vs 2017
OSMP Trailhead Counts –Preliminary Results
August
2015 2017 20172015
Weekday Weekend
~8%
~11%
31
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Local Visitation
Boulder Convention and Visitors Bureau
32
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*Includes encumbrances
Budget
Budget (through ATB1)Actual* (as of
10/9/17)Variance Percent
Pilot Revenue $130,000 $171,991 + $41,991 132%
Pilot Expense $457,500 $396,722 -$60,777 87%
33
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Suggestions for
Improvement
Comments received during and after the 2017 pilot:
•Some residents of/near 9th street said they experienced loud bus noise,
perception of bus speed above speed limit, and buses with no riders
•Some visitors experienced difficulty reaching a payment kiosk from the
accessible parking spots around the Chautauqua Green
•Some visitors had feedback about signage clarity regarding the need to
enter license plate information at the payment kiosks
•Some visitors had difficulty downloading the ParkMobile smart phone
application
•Some concern from visitors about having to pay to park at Chautauqua
34
City Council Study Session Page 74 of 199
Preliminary Recommendation for 2018 Overview
Process to develop preliminary
recommendations
•Data Collection and Analysis
•Community Questionnaire
•Stakeholder Debriefs
•Public Email Feedback
•Charrette with CCA to Develop
Recommendations
•“What’s Up Boulder” Open House
35
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Pilot Results = Success!
36
City Council Study Session Page 76 of 199
CAMP Preliminary Recommendation
Program Element 2017 Pilot 2018 Recommendation
Program Dates •June 1 to August 31
•13 weekends
•26 days
•Saturday, Memorial Day Weekend to
Monday, Labor Day Weekend + July 4th
•15 weekends
•33 days
Transit Hours •7am to 7pm •8am to 8pm
Transportation Network
Companies (TNC)
•Lyft subsidy $2.50 per ride •Free rides before/after shuttle hours
to/from the CU Regent Lot
•Subsidy during shuttle hours
NPP Zone Management •Permit or Paid Parking Only
•Residents issued free permits
•Residents charged for permits, price
TBD through NPP program update
Payment System •5 Kiosks
•Paymobile smartphone
application
•Two (2) kiosks added
•Cradlepoints added to improve
connectivity
Accessible Parking Spaces
Along Chautauqua Green
•Payment at kiosks or
Paymobile
•Accessible smart meters installed
•Need for additional accessible spaces
and meters assessed
Staff recommends the program for the next 5 years.37
City Council Study Session Page 77 of 199
Next Steps
10/24 –City Council Study Session •2017 pilot review
•Preliminary recommendations
11/8 –OSBT meeting
•2017 pilot review
•Present recommendations for feedback
11/13 –TAB meeting
11/13 –CCA meeting
11/27 –PRAB meeting
12/6 –Landmarks Board meeting
Q1 2018 –Board meetings for
ordinance changes
–City Council ordinance
readings
•Return to OSBT and TAB for ordinance readings
•LAC application and process
•Return to City Council with board feedback and
final recommendations/ordinance changes
38
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1.Does City Council have any questions about the CAMP Summer
2017 Pilot program implementation or results?
2.Does City Council have any feedback on the preliminary
recommendations for ongoing 5-year Summer CAMP program?
Questions for Council
39
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Discussion
40
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Extra Slides for Questions
41
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The distribution of boardings
by stop & hour was
consistent each month
Saturday 950
Sunday 815
June 830
July 995
August 790
Average Daily Boardings
Park-to-Park Transit
42
City Council Study Session Page 82 of 199
Daily 24.5
Saturday 26.4
Sunday 22.6
June 23.1
July 27.7
August 22.0
Boardings per Shuttle
Service Hour
936 total hours of service during the CAMP Pilot
Park-to-Park Transit
43
City Council Study Session Page 83 of 199
Daily Total Boardings
Summer 2017
0
200
400
600
800
1,000
1,200
1,400
1,600
3-Jun4-Jun10-Jun11-Jun17-Jun18-Jun24-Jun25-Jun1-Jul2-Jul8-Jul9-Jul15-Jul16-Jul22-Jul23-Jul29-Jul30-Jul5-Aug6-Aug12-Aug13-Aug19-Aug20-Aug26-Aug27-AugDaily Boardings44
City Council Study Session Page 84 of 199
Average Daily Boardings by Hour
Summer 2017
3%
26
4%
36
10%
84
10%
87
14%
119 13%
114
11%
98
11%
100
9%
82
7%
62
4%
39 4%
35
0
20
40
60
80
100
120
140
7 8 9 10 11 12 13 14 15 16 17 18Boardings
Hour of Day 45
City Council Study Session Page 85 of 199
Average Hourly Boardings by Stop
Summer 2017
0
10
20
30
40
50
60
70
6 7 8 9 10 11 12 13 14 15 16 17 18 19Average BoardingsHour of Day
CU Regent
New Vista
Baseline & 9th
9th & College
Pearl & 10th
Walnut & 14th
Spruce & Broadway
46
City Council Study Session Page 86 of 199
Leasehold: Weekday vs Weekend 236 spaces
132
151 151
138 133 124
110 115121
144 149
130
119 115
107 101
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekday
2016 2017
150
170 165
141
115 118 119 112103
113 108
88 78 78 76 76
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekend
2016 2017 47
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NPP: Weekday vs Weekend 336 spaces
100
129
149 147
127
97 85 7686
103 114 125
102
81
67 60
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekday
2016 2017
191
224 226
196
161
137
107 108
88
125
155 155
136
112
89 76
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekend
2016 2017 48
City Council Study Session Page 88 of 199
North Neighborhood:
Weekday vs Weekend 490 spaces
143 136 151 157 150 147 138 138
162 169 175 173 157 154 150 144
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekday
2016 2017
136 152 164 159 148 139 124 126
203
229 237 226 209 195 188 178
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekend
2016 2017 49
City Council Study Session Page 89 of 199
The Green: Weekday vs Weekend 72 spaces
66 69 67 68
65 65
54
50
61 63 64
59
64
58
34 33
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekday
2016 2017
66 68 68 66 67 67 66 65
54
62 63 62 62
54
50
37
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekend
2016 2017 50
City Council Study Session Page 90 of 199
Ranger Lot: Weekday vs Weekend 50 spaces
51 51 50 50 49 51
46 46
50 50 50 50 48 49
38
31
0%
20%
40%
60%
80%
100%
Weekday
2016 2017
50 51 50 49 50 51
48 4849494948494949
43
0%
20%
40%
60%
80%
100%
Weekend
2016 2017 51
City Council Study Session Page 91 of 199
Baseline: Weekday vs Weekend
47
57 56
51 49
36
29
18
28
46
56 58
30
19 18
11
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekday
2016 2017
2016: 86 spaces
2017: 78 spaces
65 66 65
49
45 46 47
38
51
68 70
66
47 44
35
24
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Weekend
2016 2017 52
City Council Study Session Page 92 of 199
Weekday Parking Study Results
9am –5pm 2016
53
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Weekday Parking Study Results
9am –5pm 2017
54
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Grant Place: Weekday
19
33
38 39
34
31
24
2121
25
31 30
23
19
16
13
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 Grant Place
2016 2017
18
21 21 21
24 22
20 1819
22 22 23
19 18 19
16
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 Grant Place
2016 2017 55
City Council Study Session Page 95 of 199
Grant Place: Weekend
44 43
40
36 34
31
22
31
22
33
39
34
27
22
16 14
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 Grant Place
2016 2017
21
25 25 26 24 22
12
16
32
36 34
31 29
27 26
24
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 Grant Place
2016 2017 56
City Council Study Session Page 96 of 199
9th Street: Weekday
15
26 24 25
27
16
13
1010
16
18
21
17
11 12
10
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 9th Street
2016 2017
8
13
11 10 11 11 11
8
19 20
22 24 23 22 21 20
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 9th Street
2016 2017 57
City Council Study Session Page 97 of 199
9th Street: Weekend
31
33
27
30
27
23
14 1413
20
25
27
24
21
15
13
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 9th Street
2016 2017
13
15 15
19
15 14
11
15
28 27 28 28
26
23 21 20
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 9th Street
2016 2017 58
City Council Study Session Page 98 of 199
Lincoln Place: Weekday
18 18
20 21 21 20 19
17
12
14 16
21
18
16
13 14
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 Lincoln Place
2016 2017
14 15 14
16 16
13 14
12
18
21
18 19 18
21
18 17
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 Lincoln Place
2016 2017 59
City Council Study Session Page 99 of 199
Lincoln Place: Weekend
29
35 34
31
23
18 18 1716
25
27 29
25
20 19
14
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 Lincoln Place
2016 2017
9 11
13 15 13
11 10
12
14
20 20
17
15 16 17 15
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 Lincoln Place
2016 2017 60
City Council Study Session Page 100 of 199
10th Street: Weekday
17 15 16
22 22
20 19 20
32 31
36 35
31
28 26
29
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 10th Street
2016 2017
20
23 24 24 24 24
21
18
30 28
30
27 26 28
24 24
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%800 10th Street
2016 2017 61
City Council Study Session Page 101 of 199
10th Street: Weekend
22
28
33
29
27
20 21 20
40
47 46 46
39 40 39
33
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
700 10th Street
2016 2017
19 20 21 19 19 20 20 191819191717171617
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
800 10th Street
2016 2017 62
City Council Study Session Page 102 of 199
OSMP Visitation Data
Preliminary Results
August 2017 average
daily visitation was
lower than August 2015
August 2017 average
daily visitation was
lower than June 2017
2017 Trail Monitor Locations
63
City Council Study Session Page 103 of 199
2017 Average Daily Visitation
OSMP Trailhead Counts –Preliminary Results
2017
WeekdayWeekendJune July August
~13%
June to Aug.
~18%
June to Aug.
64
City Council Study Session Page 104 of 199
Pedestrian Crosswalk Volume:
Baseline & Kings Gate
45% increase in pedestrian crossing
volume
30% of pedestrians observed crossing
were transit users in 2017
Saturday, July 25, 2017:
344 total crossing pedestrians
108 exited NB bus and crossed
65
City Council Study Session Page 105 of 199
Pedestrian Crosswalk Compliance:
Baseline & Kings Gate
Observed driver compliance has increased
from 74% in 2016 to 95% in 2017.
Recent improvements enhanced
visibility for pedestrians and shortened
crossing distance (south side curb
extension)
Compliance generally improves with
higher pedestrian volumes
66
City Council Study Session Page 106 of 199
Pedestrian Crosswalk Compliance:
Baseline & Grant Place
Observed driver yield compliance has increased
from 64% in 2014 to 85% in 2016 to 90% in 2017.
Recent improvements
shortened crossing distances
(east crossing curb extensions
and west crossing median
refuge)
NB peds on east leg are more
visible to eastbound drivers
(esp. when NBRT is queued)
Previous Condition 67
City Council Study Session Page 107 of 199
Parking Enforcement
49 Average Daily Violations
51 49 47
0
10
20
30
40
50
60
June July AugustNumber of EnforcementsAverage Daily Warnings, Violations, and Voids by Month
WARNINGS VIOLATIONS VOIDS 68
City Council Study Session Page 108 of 199
Pilot Evaluation
Collect the following for comparison
to 2016 data:
•Arrival mode
•Transit and TNC ridership
•Traffic patterns (speed and volume)
•Parking location and utilization
Trail counters
•Use levels
•Distribution across time/day/month
Online users questionnaire
•Visitor demographics
•Customer satisfaction and visitor
experience
•Did visitors go elsewhere? Where? Why?
69
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Preliminary Recommendation
Program Element 2017 Pilot 2018 Recommendation
Program Dates •June 1 to August 31
•13 weekends
•26 days
Modify •Saturday, Memorial Day Weekend to
Monday, Labor Day Weekend, and
July 4th
•Equates to 15 weekends (33 days)
Transit Hours •7am to 7pm Modify •8am to 8pm
Transit Route and Stops •Bi-directional route
connecting Chautauqua and
free parking:
•Downtown, New Vista, and
University of Colorado
Same
Shuttle Frequency •Every 15 minutes Same
Shuttle Price •Free Same
Transportation Network
Companies (TNC)
•Lyft subsidy $2.50 per ride Modify •Free rides before/after shuttle hours
•Subsidy during shuttle hours
Employee Transportation
Demand Management
(TDM) Program
•Employees offered
incentives to ride shuttle
Same
Transit
70
City Council Study Session Page 110 of 199
Preliminary Recommendation
Program Element 2017 Pilot 2018 Recommendation
Parking Management Hours •8am to 5pm Same
Colorado Chautauqua
Association (CCA) Leasehold
Area
•Permit Parking Only Same, with
improvement
•Permit management transferred to
CCA with paid permits for employees
and residents
•Clematis Cottages parking permit for
Chautauqua Green (NPP price)
Baseline, Green, Ranger Lot,
McClintock Trailhead
•Paid Parking Only Same
Neighborhood Parking
Permit (NPP) Zone
•6th St. to Lincoln Pl.,
one block north to
Cascade Ave.
Same
NPP Zone Management •Permit or Paid
Parking Only
•Residents issued
free permits
Modify •Residents charged for permits, price
TBD through NPP program update
Paid Parking Price •$2.50/hr Same
Payment System •5 Kiosks
•Paymobile
smartphone app
Modify •Two (2) kiosks added
•Wifi cradlepoints added to improve
connectivity
Accessible Parking Spaces
Along Chautauqua Green
•Payment at kiosks or
Paymobile
Modify •Accessible smart meters installed
•Need for additional accessible
spaces and meters assessed
Parking
Management
71
City Council Study Session Page 111 of 199
Initial Community Engagement
Initial feedback from community (open houses, CAMP Working Group)
suggested the need for change in both parking management and providing
transit service.
These initial outreach efforts largely reached people living and working in the
area and not the people who come to the park and open space.
72
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Public Questionnaire: Highlights
The online questionnaire (January-February) was our best
outreach tool to reach the larger community. (2,358)
27%: It already is so difficult to access Chautauqua that they
rarely do so.
22 to 52%: They would no longer come to Chautauqua if there
were time restrictions or if they had to pay to park.
18 to 31%: They would use other modes of transportation like
the shuttle to access Chautauqua if there were time restrictions
or if they had to pay to park
73
City Council Study Session Page 113 of 199
Boards Feedback
Presentations made to four city boards:
-Parkmobile / need to have smart phone to park;
-Time limit of 2 hours / concern that turnover will bring more cars
to the area;
-Aesthetics and character impacts of signing in Landmark area and
that Pay Stations inappropriate for the area;
-High fee for this trailhead / Precedent for paying for access to open
space;
Boards expressed concerns but willing to try an experiment.
74
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Engagement with CCA
Multiple CAMP staff meetings with CCA ED 4/26/16 -2/7/17 in addition to monthly CSF meetings
4/26/16 CAMP update memo for 5/2/16 CCA BOD meeting –presentation declined
CCA board member selected to CAMP Working Group. Other CCA board members attended the final four working
group meetings along with CCA ED and other CCA staff.
12/19/16 CAMP summer 2016 data “deeper dive” meeting with CCA ED
1/6/17 CAMP summer 2016 data presentation to CCA board reps, many CCA staff and Lenny Martinelli and Jerry
Manning of the Chautauqua Dining Hall
1/20/17 and 2/7/17 -CAMP staff, consultant charrettes with CCA ED and staff
2/8/17 CAMP staff met with Chautauqua Dining Hall general manager Jerry Manning and CCA ED -overview pilot
direction, discuss CDH needs and interests
2/13/17 Chautauqua leasehold permitting meeting with CCA ED and three staff
2/14/17 CAMP staff met with Colorado Music Festival Executive Director, CCA ED, CCA staff -overview pilot
direction, discuss CMF needs and interests
2/16/17 CAMP staff spoke with CCA staff re: potential time restrictions impacting silent films. Staff thereafter
changed 7 a.m. –7 p.m. in favor of 5 p.m. end in leasehold zone.75
City Council Study Session Page 115 of 199
Recent Public Feedback
More recent public feedback has been questioning the need
for action and concern that the solution is worse than the
problem.
-Not necessary on weekdays (weekends are the problem)
-Signing is ugly and inappropriate in neighborhoods and
historic areas
-Concern about paying for access to open space
-Concern about 2 hour time limits being too short
-Parking management –start later / end earlier
76
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Other Pilot Program Options
1.Parking Management and Transit service Friday through Sunday or only on
Weekends.
2.Parking management from 8 a.m. to 5 p.m. in all zones.
3.Three or four hour time restriction in neighborhood zones.
4.Do not allow any non-permit parking in the leasehold. Permits allocated by
the city and managed by the CCA.
5.Do not charge for parking. Instead have unrestricted parking in the Green,
Ranger lot and Baseline and have time restricted parking (with permits) on
the neighborhood streets.
6.Voluntary TDM for Chautauqua area employees.
7.Higher parking rates to incent transit use and to seek more cost recovery.
77
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Pilot Program Summary
Pilot Recommendations developed using:
•CAMP Guiding Principles from the 2016 Lease,
•Technical analyses / Key Findings, and
•Community engagement
Summary Pilot Recommendations:
1. Free transit from satellite parking lots
2. Parking management
3. Employee TDM
78
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Timeline / Next Steps
Ordinance / Regulation changes
-1st Reading on April 4th
-2nd Reading and public hearing on April 18th
Budget / Adjustment to Base
-Council action on May 16th
If approved and funded:
-Remaining implementation steps
-Summer Pilot –June 1st through August 31st
79
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Pilot Implementation Steps
1.Finalize administration of Chautauqua Permit Program
2.Finalize administration of Neighborhood Permit Program
3.RFP and contracts for transit components and satellite parking (CU
and BVSD)
4.Complete project cost and revenue estimates for Adjustment to
Base submittal
5.Work with vendors to finalize plans for communicating the
changes to the public
6.Order and install parking pay stations and regulatory signing
7.Hire and train parking ambassadors
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CAMP Guiding Principles –1
Chautauqua is a unique shared resource requiring unique solutions.
Chautauqua is a National Historic Landmark.
The needs of all stakeholders, including the Association, cottage owners, park
users, open space users, and neighbors should be considered.
A mix of uses must be accommodated.
Pedestrians must be given priority on the narrow streets without sidewalks.
Traffic circulation should be minimized in the interests of pedestrian safety and
user experience.
Parking demand is seasonal and solutions need not address time periods during
which access is readily available.
During peak periods, the parking needs of the users in the historic core should be
prioritized, but not exclusive. (CONTINUED)81
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CAMP Guiding Principles -2
A seasonal transportation demand management (TDM) plan for employees should
be implemented.
The right of public access should not be restricted except for good cause with such
restrictions minimized as appropriate.
The interests of the surrounding neighbors should be addressed.
Any plan should be flexible to address changing circumstances.
Access management should be consistent with the Guiding Principles for Place
Management and Fiscal Sustainability.
Consistent with the City’s climate commitment and sustainability and resiliency
goals, any plan should support public transit, alternative modes of transportation,
a reduction in vehicle miles traveled and a reduction in visits in single occupant
vehicles.
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Key Pilot Program Considerations
1.Ordinance changes are required to allow NPP zones near
Chautauqua; NPP on Sundays and change in parking
requirements for OSMP trailheads
2.Cost of pilot program (Costs exceed revenue by $380K).
Will require an Adjustment to Base.
3.Regulatory signing required for parking management in
the historic district.
4.Pay for parking in most zones will be dependent upon
“Park Mobile” application (Pay stations available on
Baseline) and aided by parking ambassadors.
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Communications Plan
City communications staff will continue to provide core
support to the pilots, should they move ahead
Leveraging city resources: community-wide newsletter,
Channel8, social media accounts, open houses, website,
CAMP email listserv, coordination with partners, etc.
Staff has identified a need to work with an external vendor(s)
to ensure broad community communication regarding the
pilots, including an intensive outreach campaign on parking
and transit changes -budgeted
Will include ads (bus wraps or other), ambassadors and more
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Pay for Parking and Park mobile signing
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Parking Pay Station
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Chautauqua Access Key Findings
During the Summer, average visitation to Chautauqua is 2,570/day.
Visitation here has more than doubled in the past 10 years.
Between 75 and 85 percent of visitors arrive at the Chautauqua site by
Motor Vehicle.
About 1/3 of visitors are Boulder residents. All others live outside the city.
5 blocks in the Neighborhood to the North and most of the leasehold
streets meet the City’s 75% parking utilization threshold for 4 or more
hours per day.
Less than 1/3 of survey respondents found it difficult to find parking.
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Parking Study Results
Summer 2016 –All days
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Parking Study Results
Summer 2016 –Monday to Friday
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Parking Study Results
Summer 2016 –Saturday and Sunday
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Parking Management
Proposed North Neighborhood NPP boundaries
Columbine NPP
Uni-Hill NPP
PROPOSED:
North CAMP
NPP Pilot Zone
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Chautauqua NPP Zone
Proposed Chautauqua Leasehold Boundaries
Chautauqua
NPP
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Neighborhood Permit Parking
(NPP) Summer 2017 Pilot
RESIDENT permit for each vehicle registered at address (max. 4)
2 VISITOR permits per address (re-usable)
2 GUEST permits (overnight) available –date-specific (max.
21 days)
NO CHARGE FOR PERMITS during pilot
No commuter permits
All non-permitted vehicles would pay to park AND be restricted
to two hours/once per day to provide turnover and more
availability for residents’ uses
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Public Feedback
Feedback from Community Workshops and meetings with
CWG have suggested the need for change in both parking
management and providing transit service.
These outreach efforts have largely reached people living and
working in the area and not the people who come to the park
and open space.
The Questionnaire we released in February has been our best
outreach tool to the larger community.
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2. Transit service from remote parking
•Segment A+B that connects
to 330 remote free and paid
parking locations
•15 minute headways
weekdays and weekends
•Vehicles would
accommodate dogs and
climbing equipment
•Integrated with
Transportation Network
Company (TNC) discounts
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CAMP Pilot Budget
7 Days 3 Days Weekend
Total Cost $855 K $548 K $454 K
Revenue -$360 K -$190 K -$150 K
Existing -$113 K -$113 K -$113 K
New 2017 +$382 K +$244 K +$191 K
Transit Only $486 K $233 K $190 K
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CAMP Pilot Budget Components
•Transit -
•Shuttles and drivers (contract with operator)
•Ride-sharing subsidy
•Branded wrap –design, wrap, unwrap
•Parking Management -
•Signage, kiosks –purchase, installation, removal
•Overtime for parking enforcement
•Data Collection and Evaluation
•Other -
•Parking ambassadors, marketing, permit admin, offsite signage, LPR equip.
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101
Town of Breckenridge
DOWNTOWN TROLLEY
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Town of Breckenridge Free Downtown “Trolley”
Start Date: September 2016
Length of Route: 3 miles, Downtown Transit Center to Ice
Rink
Service Span: All year, every day, 9 am –11 pm
Frequency: Every 30 minutes (will increase to 15-min in
2018)
Ridership: Jan 1 to Mar 31, 2017 -18,306 total riders
Vehicle Cost: $488,000 for bus with custom trolley facade
Vehicle Specs: 30’ Gillig Bus, with trolley facade installed by
Cable Car Classics
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Additional notes from Breckenridge Transit
Manager
ToB used actual trolleys until 2007, but they were old and
unsafe for drivers and passengers
Drivers like the new “trolley” because it is exactly like driving a
bus
ToB has ordered another and it will arrive in 2018
Will be used to increase frequency
Operating trolleys only on Main Street
Ridership increase from 2016 to 2017 attributed to new
parking management strategy and new trolley vehicle type
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Summer 2017 CAMP Pilot
Staff Recommendations
1.FREE transit service from FREE
satellite parking
2.Paid parking in all zones
3.2 hour time-restriction and permit
systems ONLY in neighborhoods
4.NO TIME RESTRICTIONS on Baseline,
in Ranger Cottage lot or around The
Green
5.Employee Transportation Demand
Management (TDM)
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CPP = Chautauqua Permit Program
NPP = Neighborhood Permit Program
#1: Adjacent
Neighborhood
#2: Baseline
Road
#3: Green and
Ranger Lot
#4:Leasehold
Neighborhood
Time Restrictions 2 hr max once per
day but TBD with
neighborhood at
upcoming meeting
None None except no
overnight parking
(no change)
2hr max once a day
Parking Rates $2.50 per hour for
2hr max
$2.50 per hour with
no time restriction
$2.50 per hour with
no time restriction
$2.50 per hour for
2hr max
Permits Allowed Standard NPP
groups
None None Special CPP user
groups
Parking
Restrictions
7am –7pm, 7 days
a week with LPR
technology
7am –5pm,
7 days a week with
LPR technology
7am –7pm, 7 days
a week with LPR
technology
7am –5pm,
7 days a week with
LPR technology
Equipment
required for
Summer 2017
Pilot
New signs on each
block face and
mobile parking app
(TBD)
Pay Stations and
new signs on all
block faces and
mobile parking app
New signs at
entrances &
elsewhere and
mobile parking app
New signs on each
block and mobile
parking app
2. Parking Management by zones
LPR = License Plate Recognition 105
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