05.06.15 LC Packet
City of Boulder
Agenda
2015 Library Commission
Meeting date:
Wednesday,May 6, 2015
Location:
Canyon Meeting Room, Main Library, 1001 Arapahoe Ave.
Meeting start time:
6:00 p.m.
1.Approval of agenda
2.Public comment
3.Swearing in of new commissioner – Tim O’Shea
4.Consent agenda
a.Approval of Apr. 8, 2015 meetingminutes(p. 2-4)
5.Main Library renovation project wrap up – Glenn Magee, Facilities Design and Construction
Manager (p. 5-6)
6.Review of the Discovery Layer – Beth Gallinger, Systems Librarian
7.Reviewand/or approval of draft policies(p. 7-13)
a.Approval ofComputer and Internet Use, and Filtering Policy(p. 8-9)
b.Review of the updated Privacy Policy(p. 10-12)
c.Review of the draft Community Bulletin Board Policy(p. 13)
8.Library Commission update (from memo)(p. 14-26)
a.Future Agenda Items(p. 14-15)
b.Update on emailsto Library Commission(p. 15-22, 25-26)
c.Commission Meetings Section of the Library Commissioner Handbook(p. 22-24)
d.City Council Study Session on recommended changes to the City Charter(p. 24)
9.Library and Arts Director’s report (p. 27-35)
a.Downtown Business Inc. & Library Partnership(p. 27)
b.Website report(p. 27, 29-34)
c.Meeting Room Reservation System Updates(p. 27)
d.Library Foundation Bylaws and Open Meeting Requirements(p. 27, 35)
e.Library Commission Retreat, July 11, 2015(p. 28)
10.Adjournment
2015 Library Commissioners
Paul Sutter, Chair
Donna O’Brien
Joni Teter
Alicia Gibb
Tim O’Shea
11
CITY OF BOULDER
BOULDER, COLORADO
BOARDS AND COMMISSIONS MEETING
MINUTES
Name of Board/ Commission:
Library Commission
Date of Meeting:
April 8, 2015 in the Canyon Meeting Room, Main Library, 1001 Arapahoe Ave.
Contact Information Preparing Summary:
Carrie Mills, 303-441-3106
Commission Members Present:
Paul Sutter, Donna O’Brien, Joni Teter and Alicia Gibb
Commission Members Absent:
Tim O’Shea
Library Staff Present:
David Farnan, Director of Library & Arts
Jennifer Miles, Deputy Library Director
Jennifer Bray, Communication Specialist III
Kathy Lane, Programs Specialist
Carrie Mills, Administrative Specialist II
City Employees Present:
Susan Richstone, Deputy Director of Community Planning and Sustainability
Glenn Magee, Facilities Design and Construction Manager
Devin Billingsley, Senior Budget Analyst
Peggy Bunzli, Budget Officer
Type of Meeting:
Regular
Agenda Item 1: Call to Order and Approval of Agenda [6:00 p.m., Audio 0:10 min]
The meeting was called to order at 6:00 p.m.
Agenda Item 2: Public Participation [6:01 p.m., Audio 1:20 min]
There was no one from the public in attendance.
Agenda Item 3: Consent Agenda [6:01 p.m., Audio 1:27 min]
Item 3A, Approval of Mar. 4, 2015 minutes (p. 2-5)
Teter submitted changes prior to the meeting, which can be found here: https://boulderlibrary.org/wp-
content/uploads/2014/12/LC-Handouts-2015-Apr.pdf. Sutter offered a change to page 2, changing “quickly” to
“efficiently” in regards to the movement of pedestrians in a crosswalk. Teter suggested that the sentence should refer to
traffic including pedestrians, instead of solely pedestrians. Gibb motioned to approve with the suggested changes. Teter
seconded. Vote 3-0, O’Brien abstained because she was not in attendance at the previous meeting.
Agenda Item 4: Elections [6:03 p.m., Audio 3:26 min]
Item 4A, New Commission Officers
Teter nominated Sutter for commission chair. O’Brien seconded. Sutter accepted the nomination. Vote 3-0.
O’Brien nominated Teter for commission vice chair. Sutter seconded. Vote 3-0.
O’Brien nominated Gibb for commission secretary. Teter seconded. Vote 3-0.
Item 4B, Boulder Library Foundation Board Members
Sutter nominated Teter and O’Brien for Boulder Library Foundation (BLF) board members. Gibb seconded. Vote 4-0,
unanimous. Sutter raised the question on the number of commissioners that can serve as foundation board members.
Teter combed through foundation documents and discovered that the current BLF bylaws call for three commissioners
as board members. Teter supported additional commission representation on the foundation board, but reminded others
that this is a time commitment. Teter recommended discussing long-term representation at the July retreat. Sutter asked
if three commissioners on the BLF board triggered legal requirements for open meetings. Farnan agreed to consult with
the City Attorney’s Office on this issue. Sutter recommended that the commission revisit this topic at the May meeting.
Library Commission Minutes
8 April 2015
Page 1 of 3
22
Agenda Item 5: Impact Fees Discussion – Susan Richstone [7:26 p.m., Audio 1:26:04 hr]
Richstone distributed a handout with answers to some of the commissioners’ questions, found here:
https://boulderlibrary.org/wp-content/uploads/2014/12/LC-Handouts-2015-Apr.pdfRichstone provided a brief history
to the use of impact fees in the city. Richstone addressed issues and comments with definitions and specifics while
describing the underlying methodology for use. Billingsley reported that there are development excise taxes and impact
fees available to the library in the amounts of $2.1 million and $520,000 respectively. Teter asked if the excise tax total
included unspent funds collected for the NoBo Corner Library. Sutter asked how the library accesses the money, and
Richstone confirmed that it goes through the usual budget process.
Agenda Item 6: Main Library renovation project update – Glenn Magee (p. 6) [6:09 p.m., Audio 9:36 min]
Magee reported great progress on the bridge. Seeds Library Café anticipates opening on April 24, 2015. Magee
confirmed that the bridge will be open during The Main Event on April 11, but that not all equipment will be installed
at that time. Further, the furniture for the bridge will be delivered on Friday, April 10, and ready to go for The Main
Event. Teter asked if Magee would be involved in the creation of the new maker space. Farnan and Magee agreed that
he would likely be involved.
Agenda Item 7: Main Library Renovation Celebration update- Kathy Lane and Jennifer Bray
[6:12 p.m., Audio 12:20 min]
Lane distributed a schedule of events, scavenger hunt, and giveaways, found here: https://boulderlibrary.org/wp-
content/uploads/2014/12/LC-Handouts-2015-Apr.pdf . Lane shared details about story times, STEAM events, PlayWell
Teknologies, dancers, music, screen printing, and tours. Refreshments by the Seeds Library Café will be served at 12
p.m. and 2 p.m. on the bridge. There is a plan for a hula hoop contest, sponsored by Hoopla. The day will begin with
African drumming at 9:30a.m., followed by a ribbon cutting at 9:45a.m. by David Farnan and other city and library
officials.
Commission discussion, questions, and comments included:
Sutter asked about the types of publicity for the event. Bray expects 4-6,000 attendees. Publicity includes
social media outreach, a news release, a walk through with Daily Camera, print ads, and digital invitations.
O’Brien asked if there would be advertisements at the Farmer’s Market for The Main Event. Bray and Lane
noted that this was a good idea that could be arranged.
Agenda Item 8: Review and/or approval of draft policies [6:23 p.m., Audio 21:42 min]
Item 8A, Approval of The Foundry Terms of Use policy (p. 8-10)
Sutter submitted changes prior to the start of the meeting, which can be found here: https://boulderlibrary.org/wp-
content/uploads/2014/12/LC-Handouts-2015-Apr.pdf Commissioners confirmed the changes made since the last review
regarding age limits and supervision. Teter moved to approve the policy as written with Sutter’s changes. Sutter
amended the motion to include allowing staff leeway to accept or reject his changes as appropriate. O’Brien seconded.
Vote 4-0, unanimous.
Item 8B, Review and approval of the Boulder Public Library Security Camera policy (p. 11-12)
https://boulderlibrary.org/wp-
Sutter submitted changes prior to the start of the meeting, which can be found here:
content/uploads/2014/12/LC-Handouts-2015-Apr.pdf .Commissioners reviewed changes proposed by Sutter. Gibb
moved to approve the policy with Sutter’s changes. Teter seconded. Vote 4-0, unanimous.
Item 8C, Review of the draft Computer and Internet Use, and Filtering policy (p. 13-14)
Teter expressed concerns about the limitations of the purpose of the policy relating only to children. Gibb understood
that scope to be driven by the law requiring the filtering service. Sutter recommended opening the policy with reference
to the law to make the motivation clear. Commissioners discussed language, grammar, and syntax throughout the
policy to ensure clarity and accuracy. Sutter recommended a more elegant title for the policy. Commissioners will
revisit this policy at their May meeting.
Agenda Item 9: Update on filtering software and Connect Boulder [6:50 p.m., Audio 50:35 min]
Farnan confirmed that the wireless Internet in the city will not be filtered, but stated that devices provided by the library
must be filtered by law. O’Brien asked if patrons could bring their personal devices into the children’s area and access
inappropriate material, which Farnan confirmed was possible. Miles and Farnan noted that doing so would be a
violation of the library’s rules of conduct, and possibly the law. Sutter pointed out that the new layout of the children’s
area made policing that behavior easier than before.
Library Commission Minutes
8 April 2015
Page 2 of 3
33
Agenda Item 10: Library Commission update (from memo) (p. 18-23) [6:52 p.m., Audio 52:36 min]
Item 10A, Update on email responses to Library Commission (p. 19-22)
Commissioners agreed that Sutter would serve as the point of contact for the commission when receiving emails from
the public. In regards to one message received, Sutter asked about how the lower shelves have been received by the
public. Farnan noted that chairs and stools are available for patron use, and staff stopped stocking the lowest shelves.
Item 10B, Main Library meeting room update (p. 24)
Teter felt that the memo included by staff addressed her concerns raised in her email.
Agenda Item 11: Library and Arts Director’s Report (p. 25-37) [7:00 p.m., Audio 1:00:21 hr]
Item 11A, Results of Boulder Public Library Foundation 2015 Spring Grant Round (p. 28)
Farnan reported that the BLF agreed to fund all of the proposed programs. Sutter asked for more details regarding the
early literacy app. Farnan explained that the app is part of the Every Child Ready to Read (ECRR) program. Many
libraries agreed to share their ECRR materials. Staff plans to market the app to parents statewide. The Colorado Early
Literacy Group will help design content. Staff hopes to solicit donations from other libraries to match the grant from
the foundation. If they exceed the match with donations, they plan to put the money towards a Spanish translation.
Commissioners inquired about plans for the new maker space. Farnan explained where the space would be located and
the early ideas of what equipment would be included. Teter expressed sentiments from the foundation regarding the
number of proposals that came with community partners, noting that the board members were excited by the larger
involvement.
Item 11B, Civic Area update (p. 25)
Farnan said that the study session went well. The most debated issues in the plan relate to parking and the band shell.
Many council members agreed that the band shell is not functional and should be moved, though not too far. Teter
recommended putting the band shell on top of a parking structure to solve two problems at once.
Item 11C, Jaipur Literature Festival update (p. 25)
Farnan reported that organizers have decided to centralize the festival on the municipal campus and in the library. Staff
is considering limiting services during the festival to allow space for events. Farnan cited his inclination to limit
services for the event, but recognized the impact that this will have on many patrons.
Item 11D, Nature Play (p. 25, 29-36)
Farnan introduced the Nature Play details. Teter recommended signage along the creek to announce that a Nature Play
area is coming. Lane noted that there will be buzz for the area during the Summer Festival on June 6, 2015.
Item 11E, Service levels per capita (p. 25, 37)
Farnan noted that the collection circulation levels are not as high as desired, citing the need for more e-books and
materials that appeal to library users. During this discussion, Susan Richstone joined the meeting. The commissioners
returned to Agenda Item 5.
Agenda Item 12: Future Items/Scheduling [7:46p.m., Audio 1:46:23 hr]
Sutter announced that he will move the alcohol policy from May to June. Sutter reminded commissioners that the
commission photo will be taken in June.
Agenda Item 13: Adjournment [7:48 p.m., Audio 1:48:11 hr]
There being no further business to come before the commission at this time, the meeting was adjourned at 7:48 p.m.
Date, Time, and Location of Next Meeting:
The next Library Commission meeting will be at 6 p.m. on Wed., May 6, 2015, in the Canyon Meeting Room at the
Main Library, 1001 Arapahoe Ave., Boulder, CO 80302.
Library Commission Minutes
8 April 2015
Page 3 of 3
44
To:
Boulder Public Library Commission
From:
David Farnan,Library and Arts Director
Jennifer Miles, Deputy Library Director
Jennifer Bray, Library and Arts Communication SpecialistIII
Kathy Lane, Library Programs Specialist
Glenn Magee, Facilities Design and Construction Manager
Date:
May 1, 2015
Subject:
Main Library Renovation Project Update
Background:
Background information on the Main Library renovation project may be found online on the project
webpage (http://news.boulderlibrary.org) and in the September 2012 – April 2015 Library Commission
meeting packets,which are archived at: http://boulderlibrary.org/about/agenda.html#archive .
Project timeline – construction update:
Table 1 shows key project dates and the construction schedule. Specific dates and sequence are subject
to change as the project wraps up.
Table 1.
Overview of key project dates and construction schedule
KEY PROJECT DATES
Library Commission meeting:
May 6, 2015Project wrap up
CONSTRUCTION SCHEDULE
(dates and sequence subject to change)
st
PHASE 51FLOOR BRIDGE / CAFÉ
April 11, 2015Library book shop opened
April 27, 2015Seeds Café opened
Through mid-MayAddress project punch list items
Project punch list items
The Main Library Renovation project will officially come to a close at the end of May as unfinished
details are addressed throughout the building. These are commonly referred to as project punch list
items. Some of these include:
Millwork and cabinetry
- Completion / touch up: window around children's office
- Adjustments (openings and addition of locks/shelves to cabinets near ramp)
Paint
- Touch up (ghosting behind children's story time bench)
- Brackets in children’s computer area should match wall color
Stone to Drywall
-Clean up, caulk
55
The Main Event, April 11, 2015
The Main Event: Ribbon Cutting and Program Showcase, held on Saturday, April 11, celebrated the
completion of the Main Library renovation and featured over 40 programs throughout the day. The Main
Library welcomed 4,500 visitors that day (a substantial increase over a regular Saturday’s visitation)
with hourly storytimes, music, dance, maker activities, guided tours and refreshments. This celebration
event was made possible with generous contributions of time by staff, members of the Library
Commission, the Boulder Library Foundation Board, and volunteers, as well as funding by the Boulder
Library Foundation. In addition, vendors provided programming and refreshments at the celebration
event. Lyngsoe sponsored the purchase of LEGOs for LEGO Storytime, and which will be used for
programming and visitor use in the Main Library children’s area; Hoopla sponsored the Hoopla Hoop
Contest and awarded a Samsung tablet to the winner; Seeds Library Café and the Small Business
Development Center provided refreshments.
Questionfor the commission:
Does the Library Commission have any questions about this information?
66
TO:
Boulder Public Library Commission
FROM:
David Farnan, Library andArts Director
Jennifer Miles, Deputy Library Director
DATE:
May 1,2015
SUBJECT:
Commission review of the Computer and Internet Use and Filtering Policy, updated
Patron Privacy Policy, and draft Community Bulletin Board Policy
Background:
The draft of the Computer and Internet Use and Filtering Policy was reviewed by the Library Commission
at the Apr. 8, 2015.The draft Patron PrivacyPolicy is an existing policy that was updated.The draft
Community Bulletin Board Policyand Distribution of Community Information Policyare new.
Computer and InternetUse and Filtering Policy:
Attachment A.
The draft Computer and InternetUse and Filtering Policy is Staff requests the
commission’s approval of this policy at the May 6, 2015 meeting.
Patron PrivacyPolicy:
Attachment B.Attachment C.
The updated Patron PrivacyPolicy is The original policy is
Community Bulletin Board Policy:
Attachment D.
The draft Community Bulletin Board Policy is
Next steps in thisand otherpolicy revisions:
May2015 Library
1.Commission to approve theComputer and Internet Use and Filtering Policy. (
Commission meeting
)
(May2015 Library Commission
2.Commission to review theupdated Patron Privacy Policy.
meeting)
May2015Library Commission
3.Commission to review draft Community Bulletin Board Policy. (
meeting
)
4.Commission to approve the updated Patron Privacy Policyandthe Community Bulletin Board Policy.
(June 2012 Library Commission meeting)
Questions for commission:
Does the commission have any questions or input on these policies?
77
ATTACHMENT A
Computer and Internet Use, and Filtering Policy
Boulder Public Library is pleased to offer computer and Internet access to the public free of charge at all
library locations. Anyone, regardless of age or residency, may use a library computer. Each library is also
equipped for wireless Internet access.
Using a Library Computer
Patrons with a Boulder Public Library card or Computer Use card may use a library computer by
logging on to any available computer.
When all computers are in use, patrons may make a reservation at a self-service station for the
next available computer. The standard computer reservation is 1 hour, with the possibility of a
limited number of automatic extensions, subject to demand.
Express computers are available for 20-minute sessions and may also be reserved.
Patrons are limited to a total of 4 hours of computer use per day.
Patrons may “lock” a computer and leave it unattended for up to 10 minutes. Once the 10
minute lock time expires, the session is forfeited and the computer becomes available for use by
other patrons.
Patrons receive 2 on-screen reminders near the end of the session. Any work that is not
completed and/or saved before the end of the session will be irretrievably lost.
The last computer session of the day ends 15 minutes before the library closes.
Headphones are required for listening to audio. Patrons may use their own headphones or
purchase them from the library service desk.
The use of Internet computers in the youth services areas is restricted to children or teens under
18 years old and parents or guardians who are assisting their children. Computers in all other
public areas of the library are available to all ages.
Library computers may not be used for any illegal activity or to access information that by local
community standards would be considered obscene.
Boulder Public Library is not responsible for time or data lost due to computer or power failure.
Library Computer Use Privacy
Boulder Public Library is committed to protecting patron privacy, but as a public institution it
cannot guarantee privacy on the Internet.
A patron’s activities on a library computer are not recorded nor stored on the computer hard
drive.
Library computers are rebooted at the close of each session. This erases all new information
entered or saved to the computer’s internal storage including browsing history.
Boulder Public Library assumes no responsibility for information patrons may choose to provide
to websites, services, or individuals when using a library computer.
Internet Filtering
The goal of the Boulder Public Library is to create an environment for Internet use that is open to all and
that does not unnecessarily limit access. State law C.R.S. 24-90-601 thru 606, requires libraries to
protect children from access to harmful material without compromising responsible access to adults.
Therefore, in accordance with State and Federal laws, all library Internet computers are outfitted with
filtering software to block or filter access to minors of visual depictions of child pornography, as well as
visual depictions that are obscene, or harmful to minors. However, the filtering software is not designed
to block scientific or medically accurate information regarding sexual assault, sexual abuse, incest,
sexually transmitted diseases, or reproductive health.
88
ATTACHMENT A
Computer and Internet Use, and Filtering Policy
No filtering system is infallible. Filters may falsely block material that is appropriate in a public
library setting or they may fail to block access to illegal or objectionable material. Boulder Public
Library does not assume responsibility for the accuracy of its Internet filters. Parents have the
right and responsibility to monitor their children's use of the library computers and access to the
Internet to ensure their safety. Patrons may submit a Request for Reconsideration of a Website
to block or unblock a specific site.
An authorized library staff has the ability to temporarily disable the filtering software to enable
access on a particular computer when presented with either one of these two scenarios:
i.an adult upon request; or
ii.a minor for bona fide research or other lawful purposes where the internet use in
connection with the research or other lawful purpose is supervised by an administrator,
supervisor, parent, guardian, or other person authorized by the public library to perform
such function.
In no circumstances, shall the filtering software be disabled in an area used primarily by minors.
(CRS 24-90-604)
Wireless Access
Free wireless Internet access is available at all Boulder Public Library locations.
The wireless network is not secure. Please be advised that information may be captured by
anyone with a wireless device and appropriate software.
The Boulder Public Library assumes no responsibility for the safety of patrons’ equipment,
security to data files and cannot guarantee that a patron’s personal device can connect to the
Internet via Wi-Fi connection.
Printing and Downloading
Patrons may print from the library computers or through the wireless network. Personal
computers cannot be directly connected to the library printers.
Print jobs are sent to the print release stations and are available for printing for up to 3 hours
after they have been sent.
i.Black and white copies are $.10 per page, or $.20 double-sided.
ii.Color copies are $.25 per page, or $.50 double-sided.
iii.MasterCard and Visa accepted.
Information can be downloaded or saved from a library computer to a portable drive (USB,
Flash, keychain drive, etc.). Boulder Public Library is not responsible for loss or damage to
downloaded data, files or hardware.
Printing is available through wireless access. Read Wireless Printing Instructionsfor more
information.
For more information about using library computers, please contact Boulder Public Library at 303-441-
3100 or ask a member of the library staff.
99
ATTACHMENT B
Updated Privacy Policy
At the Boulder Public Library, patrons’ library records are strictly confidential.The Boulder
Public Library follows section 24-90-119 which requires all public
, ,
Colorado Revised Statutes
libraries to guarantee the privacy of patron recordsexcept in limited circumstances established
by state law.
Library account information
When patrons open an account with the Boulder Public Library by applying for a library or
computer use card, the following information is retained:
Name, home address, and current telephone number
Library or computer use card number
Issue date and expiration date
Total number, not titles, of checkouts, renewal and items claimed returned
Patrons are given the option to provide an email address, work or business telephone
number, and a birth date or year.
If patrons forget their library card, they can check out and retrieve account information with
photo identification.Patrons should report any loss or theft of their library card to the library
immediately.
Borroweditems*
Whenlibrary itemsare borrowed by a patron, a record of theseitems is retained so the library
can contact patrons if items are not returned. Once itemsare returnedand checked in, a system
identification number indicating that these items were the last checked out on the patron account
remains until it is checked out and returned by the next borrower. This is necessary to make sure
any damage to an item can be attributed to the appropriate borrower. Once the next borrower
returns the item, the association with the previous patron account is removed.
Items that become overdue will remain associated with the patron account until the late fee is
paid. A history of the fines paid is maintained for a minimum of 6 months to provide data for
fees that are disputed.
Items that become 5 weeks overdue and not returned to the library are billed to the patron
account and remain associated with the account until the bill is reconciled.
Optional library account features
“My Reading History” is an opt-in feature which tracks an ongoing list of the items
patrons have checked out even after they have been checked in.*
“Preferred Search” is an opt-in feature which tracks a list of the search criteria patrons
have used to search the library catalog.*
* This information may be disclosed pursuant to subpoena, upon court order, or where
otherwise required by law.
1010
ATTACHMENT C
Current Privacy Policy
What is the Boulder Public Library doing to safeguard your privacy?
At the Boulder Public Library, we feel that the rights of our patrons to privacy and autonomy are
of the utmost importance. We use computer systems set up so that after you have renewed or
returned books and other materials, we do not keep track of the titles unless you choose to do so
on your own with the “My Reading History” feature.
When you use a computer in the Boulder Public Library, we maintain no personal information on
your usage.
What is retained in current Boulder Public Library records?
If you open an account with the Boulder Public Library by applying for a library or computer use
card, the following information is retained:
Your name, home address and home telephone number
Your library or computer use card number
Demographic information of where you live, (Boulder City, unincorporated Boulder County,
Louisville, Lafayette, Longmont, Lyons, etc. for user statistics)
An issue date and expiration date
Total number of checkouts (A number, not titles)
Total number of renewals (A number, not titles)
Total number of claims returned (A number, not titles)
(Optional) You may have provided an email address, a work or business phone, a birthday or
a birth year. The library does not require that you provide us with any of this information.
(Optional) If you chose to opt into the “My Reading History” feature on your library account,
an ongoing list of the items you have checked out will be saved on the library’s server for
you to view (even after they have been checked in). If the library is served with a
subpoena, Reading History information may need to be surrendered to law enforcement
officials.
(Optional) If you chose to use the “Preferred Search” feature on your library account, a list of
the search criteria you have chosen will be saved on the library’s server for you to use. If
the library is served with a subpoena, Preferred Search information may need to be
surrendered to law enforcement officials.
The above information is retained, whether or not you have any items checked out.
If you have items checked out:
A record of any items you have checked out is retained so the library can contact you if items
are not returned.
Once you return items and they are checked in, a system identification number indicating that
these items were the last checked out on your account remains on the item record until it
is checked out and returned by the next borrower. This is necessary to make sure any
1111
ATTACHMENT C
damage to an item can be attributed to the appropriate borrower. Once the next borrower
returns the item, your association with that item is removed.
Items checked out to your account that become overdue will remain associated with your
record until the late fee is paid. A history of the fines paid is maintained for up to 6
months to provide data for fees that are disputed.
Items checked out to your account that become 5 weeks overdue and not returned to the
library are billed to your account. The association between your library account and the
billed items will remain until the bill is reconciled.
The library system backup procedures record all transactions on system backup media for 7
days.
1212
ATTACHMENT D
Draft Community Bulletin Board Policy
The Main Library community bulletin board is located in the library book shop and available for
patron use on a self-serve basis. Posting of notices does not indicate library endorsement of the
ideas, issues or events promoted by those notices..
All notices posted on the community bulletin board must contain the name and contact
information of the sponsoring agency and/or its authorized representative.
One notice per event or issue is permitted.
Notices will be removed when they are no longer timely or when space is required for
more current items.
The library assumes no responsibility for the preservation or protection of any materials
posted.
In fairness to the numerous community groups, the library may limit the frequency with
which notices may be posted by the same organization.
Posting information of illegal or criminal nature is prohibited.
1313
Commission Memo
2015 Library Commission
Meeting Date: May 6, 2015
Date/Location Agenda Items Visitors
May 1 Boulder Reads Reading Progress Celebration
5:30-7:00 pm
Canyon Gallery
1. Welcome / swear in new commissioner Beth Gallinger
May 6
2. Main Library Renovation Update
Canyon Meeting
3. Approve Computer and Internet Use policy
Room
4. Internet Filtering Discussion
5. Discussion of Patron Privacy policy
6. Initial Discussion of Bulletin Board policy
7. Initial Discussion of Community Information Policy
8. Library Commission Handbook Update
9. Meeting Room schedule of non-library events
10. Demo of new Discovery Layer
11. Update on BLF Reorganization
12. Summer Reads Update
1. Take Commission photo for webpage. Adam
June 3
2. Update on Master Plan process
Canyon Meeting
3. Update on Jaipur LF
Room
4. Discussion of the Collection
5. Approve of Patron Privacy policy
6. Approve of Bulletin Board policy
7. Approve of Community Information Policy
8. Revisit Alcohol Policy
9. Library Commission Job Description Discussion
10. New Maker Space
1. Budget: update on outcome of 1st ATB / review Brian Coppam from
July 1
budget #s report Farmers’ Market
Reynolds
2. Approve Warner Charitable Trust donation
Branch
3. Review bi-annual statistics.
4. Approve Patron Privacy policy
5. Presentation on Seeds
Commission Retreat
July 11
1. Update on City Manager’s recommended city Shelley
August 5
budget
Canyon Meeting
2. Boulder Reads
Room
1. Budget: review 2nd round ATB
September 2
Canyon Meeting
Room
1414
Interesting Upcoming Dates:
May 1-7 Choose Privacy Week
June National GLBT Book Month
September Library Card Sign-Up Month
Banned Books Week
September 21-27
Banned Websites Awareness Day
September 24
2. Update on Email Responses to Library Commission
Julie Reiskin correspondence re Beth Emming suspension
* A letter from Julie Reiskin of the Colorado Cross-Disability Coalition regarding
the suspension of and appeal process for a patron named Beth Emming can be
found at the end of this memo.
Dear Ms. Reiskin - Last week Carrie Mills at the Boulder Public Library passed
along to me a letter that you wrote to Anne Sawyer, who was until recently the
Chair of the Boulder Library Commission. Anne's term on the Commission just
ended, and I have taken over as Chair, so I will provide a quick reply.
Thank you for making me aware of the situation with Ms. Beth Emming and your
sense of the events surrounding her suspension from the Boulder Public Library.
I have spoken with David Farnan, the Director of BPL, and he has assured me
that he would be happy to meet with you, Ms. Emming, and/or any of Ms.
Emming's other representatives to discuss this entire situation. I hope you will
take him up on that offer. I will also make the entire Library Commission aware of
this situation. I'm sorry that Ms. Emming was not able to appeal her suspension,
but, as you know, the hearing was vacated when BPL's main witness became
quite ill and could not commit to testifying within a time frame that satisfied the
Hearing Officer. As a result, Ms. Emming's suspension was voided. It is my
understanding that Ms. Emming is welcome to use any/all library facilities, and
that library staff have been told to welcome her and treat as they would any other
patron. Finally, I want to be clear that many of the complaints made in your letter
are more properly directed at the City of Boulder and its hearing procedures -
BPL and its staff have no control over those procedures.
Please let me know if you have any other questions or concerns that I might
address at this point.
Sincerely,
Paul Sutter
Chair, Boulder Library Commission
1515
Thank you
I did receive a call from the director and will return it this week.
I will send a memo to the city of Boulder about the process concerns
Lisa Dicksteen
Hello and thank you for all the work you and your team do to make the Boulder
Public Library system so wonderful.
In the past, I have submitted suggestions for purchase but I have never been
informed whether or not they have been purchased. As a result I have a
suggestion regarding that system. I have made this suggestion to multiple
members of the main library staff but they all say I need to email someone... tag!
you're it!
At the library where I lived immediately prior to moving to Boulder when someone
requested a purchase that person was automatically the first one to be able to
check the book out. An email would arrive saying that the book had been
purchased and was available (just the way a hold is handled now). The patron
could opt to take it out or not, but they would at least know that it had been
purchased.
If a book is not purchased, the requesting patron should receive an email with a
brief indication of why (not opening up room to rebut, just letting the patron know).
In addition, books requested should be added to the patron's wish list or
something with a note that they were requested on such-and-such-a-date so the
patron can review that at some point in the future. This is helpful as I often
request books and then months later have no idea if they have been purchased
or even what they are called.
The three parts of this request can be boiled down to:
1. acknowledgment of requests made and whether they were purchased or not
2. requesting patrons having first right of refusal to take out new book they
recommended
3. adding requested books to requester's file
I am confident that this will not be difficult to implement and equally confident that
doing so will greatly improve customer service and patron happiness at the
already awesome Boulder Public Library system.
Thanks!
Lisa
PS: I want to commend the entire main branch staff for their heroic efforts to
make the remodeling process as painless as possible for patrons. I never felt
1616
inconvenienced at all and the results are better than anyone could have
anticipated. (And yes, if it will be helpful, you may use my name and comments
on the library's website, social media, or other publicity outlets.)
Dear Lisa - Thanks very much for your query (and for your kind words about
library staff and their handling of the renovation). I just sent a note to get some
clarification on these issues from staff, and I will let you know what I hear. More
soon!
Best,
Paul Sutter, Chair, Boulder Library Commission
-
Staff is still looking into this issue.
Cathy Smith
The new online catalog is harder to use even though it's very "pretty". For books
you have, each entry is too long (even if you hide covers) so the output is hard to
read through quickly. For searches, you only see 3 books on the screen before
you have to scroll down and each line is filled with fairly useless info that you
don't need when searching (like the publisher). You can remove the large book
images when looking at your own books but not when searching for books.
Refining searches before was fairly easy but now to do something like searching
for books after a certain year you have to use an unintuitive entry method which
you can't even keep on the screen for reference as the "help" is a popup.
The plus/minus for adding keywords is very hard to read (fuzzy images instead of
actual + or - signs). The whole screen isn't being used as a maximum width is
being set or more entries can be returned.
The old catalog definitely wasn't as pretty but it was very quick, efficient and easy
to use.
Cathy - Thanks very much for your email. We will be getting a demonstration of BPL's
new "discovery layer," as it is called, at our next Library Commission meeting, and we
will bring forward your concerns there.
FYI, here's a response from Library Staff - let me know if this helps and/or if you have
further questions:
HereisstaffƌĞƐƉŽŶƐĞ͙͘
MainPoints:
Changingthedisplaytoremovethelargebookimagesinthesearchresultsis
currentlyindevelopmentandisplannedtobeoutwithinthenextfewmonths.This
willallowyoutobrowseyourresultwithyourdesiredsettings.
1717
Refiningsearchesisnoweasiertodoafteryoucompletetheinitialsearch
Tryenteringyoursearchandclickingongoandthennarrowingresults
o
withthelimitersinthelefthadcolumn
Thisismucheasierthantryingtorefinebeforeclickinggo
o
Ansimpleradvancedsearchisalsobeinglookedatforpossible
o
development.
Thankyouforyourfeedbackandwewillcertainlytakethisintoconsideration
asweworkonfuturedevelopments.
IfLJŽƵ͛ĚlikeyoucanalwaysusetheclassiccatalogwhichisalsofoundontheBPLwebsite
onthemainmenuundercatalog/classiccatalog.
Best,
PaulSutter
Chair,BoulderLibraryCommission
Susan Herbert Letter
Good morning, Mr. Sutter,
Library staff suggested that I write to you concerning my request for the
commission to consider a corner library in Gunbarrel. Several of us are ready to
do research, gather signatures or do whatever is needed to advance the
commission's consideration.
I had written earlier and received this response:
In 2009, the Library commissioned a "Facilities Sustainability Study" (link) that
addressed both the current Library facilities and other City areas where library
services were warranted. As there was a great deal of discussion at the time
about the North Boulder Library Branch, the group studied the population
densities, neighborhood types, and the distance from existing library services to
determine the best location(s) for an additional branch. This study showed the
need for a North Boulder library, but also equally significant, the need for library
services in Gunbarrel and generally neighborhoods in the NE part of the city.
Since then, all of these areas have grown enormously, as you've indicated, in
ways that further support these findings.
Now that we've been able to work with Boulder Housing Partners to open the
NoBo Corner Library in a very small (570 sq. ft.) space that the community has
energetically embraced, there are beginning discussions about replicating this
model in Gunbarrel and other neighborhoods.
I hope now is the time to again consider Gunbarrel. Development is booming ---
new residential complexes with at least 600 apartments have opened or are soon
opening --- and the head count is growing rapidly. We are quite a distance from
1818
the main and other branches and closer library access is sorely needed. Be
assured that community will support this and and be on tap to help in anything
needed.
Please let me know if the request for a Gunbarrel corner library has status with
the commission and what our community can do to further facilitate this
consideration.
Thanking you in advance,
Susan Herbert
- Paul Sutter responded with an email and then arranged a phone call to
discuss the situation with Ms. Herbert. Ms. Herbert and/or supporters of a
Gunbarrel branch may be joining us at this or a future meeting.
Mary Sorenson
Just wondering what was the point of the BVSD Spring Art Exhibit reception?
Other than being extremely crowded it did not seem any different then visiting the
exhibit any other time. We made a point to attend this as a family because my
son had artwork displayed, but I feel like instead of canceling other plans we had
we could have come by the library anytime to see his artwork. Why was this
considered a "reception?" It didn't seem special or different.
Mary Sorenson
Mary - A quick follow-up to say that the reception yesterday was largely a BVSD
event and you might more appropriately direct your complaint to them. See
below from a library staff member.
Best,
Paul Sutter
"Our exhibit receptions are opportunities for the exhibiting artists to invite guests
and meet and discuss the art with them. They have the option of providing
refreshments for their guests, though it is not required. Some go the extra step of
adding music entertainment or making a speech, though that happens less often.
The school art show has been coordinated by the Boulder Valley Schools art
department for years and the teachers send out notices to the kids to come with
their families and celebrate the kids’ work and the show. Teachers are
encouraged to attend as well and some were there yesterday that I know and
spoke with. Light refreshments have been provided by BVSD as they were
yesterday."
Rita Jenkins
1919
Hi,
Today, I wanted to edit my book request list. I wanted to change the "cancel if not
filled by" date that I had originally entered. I clicked on the option to "delete or
update." It sent me to another link that gave me the option to "delete or update."
It wasn't possible to choose one or the other. I experimented, and found that
there really isn't an "update." There's no way to edit a request. I called the library,
and the librarian was able to make the adjustment for me. I think patrons should
have the ability to make that change on their own. The librarian informed me that
I don't even have to enter a "cancel if not filled by" date. I hadn't noticed that it
was optional. Maybe it would be a good idea to insert the word "optional" directly
next to the tab where the date would be entered?
Sincerely,
Rita Jenkins
Dear Rita - Thank you for your email. I will bring this issue to the attention of
Library staff and we will see what we can do. We appreciate you bringing it to our
attention.
Best,
Paul Sutter
Chair, Library Commission
Diane Freeman
I just want to commend you on what a fabulous job you did with the revamp of
the downtown library. It's wonderful -- no more screaming, running children to
bother you when you walk in the door. I always dreaded the noise and the chaos
of all those unattended kids -- it was like entering a day care center -- and it
made me not want to use the library. But the new look and the wonderful chairs
along the windows downstairs are so inviting. I never even realized there was a
patio on the north side by the creek!Thank you for a marvelous job! I will be using
the downtown library much more in the future.
Thanks very much for your email, Diane. This is just the sort of email we like to
receive! We too are quite pleased with how the renovation has turned out, and
how it has changed some of the dynamics in and around the Main Branch.
All the best,
Paul Sutter
Chair, Library Commission
Peter Baston
2020
Hi Paul
Really great job on the new $4.5m library renovation but they left the prison cell
sized restrooms intact ?
pete
--------------------------------------
Pete Baston
IDEAS.4 the Pursuit of Excellence
www.ideapete.com
Tel: 303-578-0886
Mailto:pete@ideapete.com
Pete - Thanks for your note and apologies for the slow response. You are right
that the bathrooms were not touched during the renovation, but they are in line to
be renovated quite soon - staff is well aware that they are problematic -
apparently the women's rooms even more so - and so they are eager to redo
them. So stay tuned!
Best,
Paul
Thanks Paul
We are big literary fans of the city. ( that may or may not be a pun )
The challenges involved in the restrooms will be more than fun with the needs of
all the patrons, young, small ,large, elderly, infirm ( including homeless ) and the
pro and con forces of all but is does illustrate the need for some different thinking
that may be beyond most architects
Brad Feld of the Foundry group donated a rest room to the CU law school so ?
Be well
Thanks Pete. Yes, I think the Library will be exploring some creative solutions.
Best,
Paul Sutter
Mark Collins
2121
Could you provide the Boulder Main Library Management and Staff Directory or
the method to get that directory? Contact Mark Collins at email-
universal8575@yahoo.com
Mr. Collins - Thanks for your email inquiry. The library does not have a published
directory. Is there someone at the Library with whom you would like to be in
direct touch? If so, let me know and I will see what I can do. You are also
welcome to contact the Main Library at 303-441-3100, or Director David Farnan's
office at 303-441-3104.
Best,
Paul Sutter
Library Commission
3. Commission Meetings Section of the Library Handbook
PART TWO, V. Commission Meetings
Preparing the Meeting Packet
I. Call for Agenda Items – Approximately two weeks prior to a Library
Commission meeting, the Chair and/or Vice Chair of the Commission
meets with library staff to craft a meeting agenda and plan for the
meeting packet.
a. Prior to this meeting, the Chair Commission (or, if necessary, the
Vice-Chair or another member of the Commission) calls for
requests for agenda items from Commissioners.
b. Library staff will generally prepare a draft agenda for discussion at
this meeting.
II. Commission Memo – The Chair of the Library Commission (or, if
necessary, the Vice-Chair or another member of the Commission)
prepares a Commission Memo to be included in the packet for each
Library Commission meeting.
a. One week prior to the Library Commission meeting, the Chair (or, if
necessary, the Vice-Chair or another member of the Commission)
requests from the Commissioners items to be included in the
Commission Memo.
b. Items to be regularly included:
i. Responses to Commission Contact Forms and other
relevant correspondence
ii. Library Commission Calendar (regularly updated by the
2222
Chair)
iii. FYI items, updates, or relevant news
III. The Library and Arts Director Shall provides a report to the
Commission to be included in the meeting packet.
IV. Commission may request additional information from library staff to be
included in the packet if the request is not too onerous (see
Commission Communication Guidelines for further definition).
V. Distributing the Meeting Packet – By the Friday before a Wednesday
meeting (or approximately five days prior to a meeting if it is to be held
on a different day), the packet is posted on the Commission webpage
and emailed to Commission members.
VI. One or two days before the Library Commission meeting, the
Commission Chair and/or Vice-Chair will meet with library staff to
preview the upcoming Commission meeting.
Conducting the Commission Meeting
I. Agenda
a. The Commission Memo and the Library and Arts Director’s report
are intended to relay information and provide public notice.
Discussion of items in the memos is only upon request of
Commission or staff.
b. At the Commission meeting, items may be added to the agenda by
commissioners or staff for a brief discussion. For a longer
discussion, a majority of commissioners must give approval.
II. Public Comments – At the beginning of each Library Commission
meeting, any members of the public who are present will be invited to
make comments. The Secretary will time the public comments, and
comments will be limited to 3 minutes per speaker.
III. Matters Requiring a Vote
a. Abstaining – From BRC 2-3-1(f) “If a member of a city board or
commission is present at a meeting and refuses to vote, the
member's vote shall be recorded in the affirmative. No member is
excused from voting except on approving minutes of a meeting that
the member did not attend or on a matter creating a conflict of
interest under chapter 2-7, "Code Of Conduct," B.R.C. 1981, or on
consideration of such member's conduct in the business of the
board or commission.”
b. Minority Opinion – From “Guiding Principles for Interaction Among
2323
Council, Boards, Commissions and City Staff” #6 – “When
members of a Board or Commission disagree about a given issue
or policy, Council expects to be apprised of the disagreements and
of the reasoning underlying the various points of view.”
IV. Meeting Minutes
a. Library staff will be responsible for taking minutes and creating an
audio recording of the meeting.
b. A draft of the previous meeting’s minutes will be included in the
next meeting’s packet for Commission discussion and approval.
c. Approved minutes will then be signed by the Commission Chair and
posted to the Library Commission website.
d. Statements Reflecting the Sentiment of Commission – Based on
the practice used for City Council, all statements made by
Commission in the form of a motion, even if tabled or voted down,
shall be included in the minutes.
4. City Council Study Session on recommended change to the City Charter
David Farnan and I [Paul Sutter] attended the City Council Study Session on
April 14, at which meeting the Council considered changes to the City Charter.
Discussion of the proposed changes was brief and generally very positive,
though Mayor Applebaum did raise some concerns about the revised language in
Section 92: “Expenditures from this fund shall be made only upon the favorable
recommendation of the library commission.” There was no further discussion of
this item.
2424
2525
2626
Director’s Report May 2015
Downtown Business Inc. & Library Partnership
We continue to meet with Downtown Business Inc. [DBI] and the Boulder County Farmers’ Markets
[BCFM] regarding coming up with a plan to convert the Canyon Theater to an “art-house” cinema two to
three days per week. This concept was originally discussed several months ago. The library would
provide space and some technical help. DBI would handle ticket sales, marketing, and event staffing.
BCFM would handle concessions. For planning purposes, this continues to include the potential sale of
beer and wine. We have hit a few snags in the application for a license for the sale of alcohol. BCFM’s
lease is for a limited space and state regulations do not allow for a permanent license unless the
licensee has exclusive access to the space. We are currently looking at other options. These options
include building a consortium of nonprofits to participate through the use of their individual special
events licenses, and a ‘creative arts’ license [similar to The Dairy or BMoCA.] The consortium of
nonprofits is least complicated with regard to the licensing, but the most complicated in terms of
building a consortium of up to 15 nonprofits – who would all presumably want a share of the revenue.
The ‘creative arts’ license may simplify the process, but would likely require the library leasing space to a
third party, or applying for the license itself.
I will keep you in the loop and intend to bring back a recommendation for discussion at our June
meeting.
Website Report
As we discussed last year, it is our intent to share various data and statistics with the commission
throughout the year. This is the first installment of the website report. Our intent is to share it twice
per year. I think the report is self – explanatory, but I am happy to answer any questions you may have.
I would like to commend Lisa Holmberg, our webmaster, for putting together a clear and informative
report. The full report is Attachment A.
Meeting Room Reservation System Updates
The question has arisen at previous commission meetings regarding “When is the digital signage going
to display what is going on in the meeting rooms? “ We are a little behind schedule on this. 5280 Digital
- the AV contractor hired to install all renovation-related audiovisual equipment - is currently installing
and configuring the meeting room scheduling hardware at the Main Library. This includes displaying
reservations on one of the LCD screens in the entrance. This project is slated to be completed by the end
of second quarter, 2015.
Library Foundation Bylaws and Open Meeting Requirements
The Library Foundation Bylaws allow for three Library Commissioners to sit on the Boulder Library
Foundation Director Board. The question arose if allowing three commissioners will initiate open
meeting requirements of Colorado Sunshine Laws. The City Attorney’s Office findings are Attachment B.
2727
Library Commission Retreat, July 11, 2015
The Library Commission Retreat is scheduled for Saturday, July 11, 2015. We are looking for a location.
The plan is for the meeting to begin at 8:30 a.m. This year’s retreat will focus on laying the groundwork
for our master planning process. The Library Master Plan is projected to be a 12-16 month process and
will lay out goals for the next five-seven years.
Our plan is to invite key library staff and Library Foundation officers in addition to the Library
Commission. This program will enable us to assemble a diverse set of viewpoints to discuss possible
ideas, strategies and directions the library may wish to investigate through our master planning process
and ensure that everyone is hearing the same information.
Sharon Morris, library development director for the State Library of Colorado, is our likely facilitator.
Sharon is a trained facilitator with a lot of knowledge of library trends. She also facilitated our retreat
last year.
Between now and our June meeting, I would like to assemble several articles and recent reports that
participants should read in advance of the retreat to frame some of the key issues. At present, I would
recommend:
-The Aspen Institute’s 2015 Report: “Rising to the Challenge: Re-Envisioning Public Libraries”
http://csreports.aspeninstitute.org/documents/AspenLibrariesReport.pdf
-Shannon Mattern’s “Library as Infrastructure,” published in Places Journal, June 2014.
https://placesjournal.org/article/library-as-infrastructure/
I would also encourage everyone to take a look at http://pewinternet.org . Pew Research Center’s
Internet and American Life series has been conducting comprehensive library research around changing
library services, user behaviors, and attitudes and expectations toward public libraries since 2011. It is
the most comprehensive look at libraries in the digital age.
2828
ATTACHMENT A
Digital Services Performance & Improvement Dashboard for Reporting Period:
First Quarter 2015
Boulderlibrary.org
Site Statistics
Previous
Current Same Quarter
Boulderlibrary.org
Quarter
Quarter of Last Year
Users 112,532 131,354 112,516
-14%0%
Sessions 209,802 234,028 217,564
-10%-4%
Sessions/Users1.91.81.9
5%-4%
Bounce Rate61.98%67.2%63.5%
-8%-2%
Page Views 404,739 413,431 393,933
-2%3%
Page Views/Sessions1.931.771.81
9%7%
The primary cause for the drop in the preformance of the website this quarter when compared to last quarter is a
broken URL on the second tab of our Public PC's. When we migrated to the new site, the URL for the research page
changed. The solution, manually correcting the URL on each PC, is labor intensive and IT hasn't had the time to
touch each PC.
There are two other reasons for the drop in preformance. First, after a website redesign & reorganization, it is also
typical to see a 3-5% drop in users, sessions & pageviews. This is due to the disconnect between our new site &
google. And second, 1Q has 2 less days than 4Q 2014 which results in -3.33% drop in the number of days data is
collected.
The good news is that with the launch of our new website, there has been a significant drop in the bounce rate for
visitors, which means Users are finding what they are looking for. Benchmarks for bounce rate data show that a
rate of 50% or less is excellent and the normal for most sites is 60-70%.
The number of pages viewed per session is up, which is to be expected with the launch of a new site. The number of
sessions per user has also risen slightly when compared to a year ago.
Boulder Public LibraryPage 1 of 6
29
ATTACHMENT A
Top 10 boulderlibrary.org
Site Pages
PageDescription Pageviews
Site Home Page
97,960
boulderlibrary.org/index.php
Home - Research - LibGuides at Boulder
5,282
research.boulderlibrary.org/
Hours & Locations
4,678
boulderlibrary.org/locations/
Calendar Home page
3,602
bplnow.boulderlibrary.org/
eCollections Home - eCollections -
2,553
research.boulderlibrary.org/c.php?g=156549&p=1026088
Main Library
2,347
boulderlibrary.org/locations/main/
Youth Services
1,948
boulderlibrary.org/youth/
eBooks - eCollections - LibGuides at
1,676
Boulder Public Library
research.boulderlibrary.org/eCollections/eBooks
Your Library Account
1,608
boulderlibrary.org/card/
George Reynolds Branch Library
1,388
boulderlibrary.org/locations/reynolds/
Note: Data taken since the launch of the new website and not reflective the full quarter.
Generally the top 10 most viewed pages remains similar to our previous site. However, there was a significant
increase in visits to the events calendar.
Top 10 boulderlibrary.org
Traffic Sources
Source / Medium% of Sessions Sessions
47.44%
36,651
(direct) / (none)
36.33%
28,068
google / organic
2.72%
2,098
yahoo / organic
2.61%
2,017
boulderlibrary.org / referral
2.09%
1,616
bing / organic
1.40%
1,082
nell.boulderlibrary.org / referral
0.81%
623
research.boulderlibrary.org / referral
0.38%
297
ay3qd7ct3e.search.serialssolutions.com / referral
0.32%
244
webmail.bouldercolorado.gov / referral
0.27%
207
boulder.marmot.org / referral
Note: Data taken since the launch of the new website and not reflective the full quarter.
Traffic sources for boulderlibrary.org have changed slightly with the launch of the new website. We have see a drop
in visits from ask.boulderlibrary.org
Boulder Public LibraryPage 2 of 6
30
ATTACHMENT A
Nell.boulderlibrary.org (library catalog)
Site Statistics
Previous
Current Same Quarter
nell.boulderlibrary.org (catalog)
Quarter
Quarter of Last Year
Users 72,818 72,060 74,155
1%-2%
Sessions 233,178 222,150 226,932
5%3%
Sessions/Users3.23.13.1
4%5%
Bounce Rate26%26%24.1%
-2%8%
Page Views 1,541,699 1,456,855 1,559,792
6%-1%
Page Views/Sessions6.66.66.9
1%-4%
With the launch of the Pika discovery layer at the end of March, we are seeing a small drop in the use of the
Webpac as staff begin switching over.
Library App (boopsie)
Launched October 2014. Use of the app has steadily increased. Although downloads have decreased it is solely in
comparson to our launch peak in Oct. 2014. March 2015 marks the second highest number of downloads in a
month.
Previous Previous Previous
App StatsMonthMonthMonth
JanFebMar
Queries 18,095 19,269 22,584
24%6%17%
Downloads89106143
-35%19%35%
Previous Previous
QuarterQuarter
DeviceQueriesDownloads
iPhone 37,259160
72%-16%
Android 14,82896
63%-27%
iPad 6,63666
-6%-26%
Other 1,22516
-53%-72%
59,948338
48%-28%
Boulder Public LibraryPage 3 of 6
31
ATTACHMENT A
Oralhistory.boulderlibrary.org (oral history database)
Site Statistics
Previous
Current Same Quarter
oralhistory.boulderlibrary.org
Quarter
Quarter of Last Year
Users 1,420 1,343 1,319
6%8%
Sessions 1,899 1,795 1,852
6%3%
Sessions/Users1.31.31.4
0%-5%
Bounce Rate56.0%53.7%55.2%
4%1%
Page Views 5,419 5,814 5,703
-7%-5%
Page Views/Sessions2.93.23.1
-12%-7%
Visits to the Oral History website continue to grow at a steady rate. A slight decrease in the number of pageviews
per session is to be expected as we have a greater number of vistors.
Boulderreads.org
Site Statistics
Previous
Current Same Quarter
Boulderreads.org
Quarter
Quarter of Last Year
Users 824 799729
3%13%
Sessions 1,136 996995
14%14%
Sessions/Users1.381.251.36
11%1%
Bounce Rate59%60%55%
-3%6%
Page Views26862208 2,435
22%10%
Page Views/Sessions2.362.222.4
7%-3%
BoulderReads numbers have been consistantly up this past year. The team has worked on weeding their web
content and directly tutors to use more web based resources through their site.
Boulderarts.org
Site Statistics
Previous
Current Same Quarter
boulderarts.org
Quarter
Quarter of Last Year
Users 2,269 2,848 2,659
-20%-15%
Sessions 3,620 4,015 3,969
-10%-9%
Sessions/Users1.61.41.5
13%7%
Bounce Rate53%57%54%
-7%-2%
Page Views 7,342 7,436 7,584
-1%-3%
Page Views/Sessions2.01.91.9
10%6%
While the Arts site numbers are down, it is in comparison to two heavy traffic events; the announcement of the Yes!
Sculpture in March of 2014 and the Community Cultural Planning Process of 4th Q 2014.
Boulder Public LibraryPage 4 of 6
32
ATTACHMENT A
Social Media
Library & Arts Facebook Account
Previous 30-Day Total Post
MonthReachViews
MonthFollowers
Jan2582 4.90%12655
1.57%
Feb2605
3.02%7865
0.89%
Mar2576
2.64%6814
-1.11%
The steady decrease over the quarter in our facebook reach is largely due to the fact that we only ran one ad
campaign in early January (Research Rendezvous). It is proof that even a small amount spent here can result in a big
increase in over all reach.
Other Social Media Tools
Twitter YouTube
MonthFollowersViews
Pinterest Followers
257
Jan2981760
258
Feb3021745
264
Mar3053682
Posts made to Facebook automatically get pushed twitter. Additionally, Terzah and I continue work to
boost interaction on twitter. The addition of the activity on the Arts Twitter account as helped with this.
Pinterest on the other hand is rather neglected do to limited staff time.
YouTube views are largely from the Oral History videos, which did have a noticeable increase when we
began embedding the videos into the database interview pages.
Boulder Public LibraryPage 5 of 6
33
ATTACHMENT A
Newsletters
Current Same Quarter
BPL Now Newsletter Previous
Quarter
QuarterLast Year
(every other week)
mail list subscribers17,838 16,687 13,709
6.90%30%
% open it28.25%24.58%28.70%
14.93%-2%
% click it8.27%12.64%8.18%
-34.57%1%
Users are automatically subscribed to the newsletter when they get a library card. This has caused our subscriber
list to increase steadily, but can cause a drop in the percent of users opening the newsletter. I suspect that the
uptick in the current quarter is due to the popularity of the STEAM programing, which is often featured in the
subject line of the newsletters. The percent of users who clicked links within the newsletter depends use of links
within the newsletter articles.
Arts Newsletters
Current Same Quarter
Previous
Arts + Culture Newsletter
Quarter
QuarterLast Year
mail list subscribers1,556 1,548 1,000
0.52%56%
% open it32.21%30.92%37.02%
4.17%-13%
% click it6.04%5.07%15.78%
19.13%-62%
Current Same Quarter
Previous
Dance Bridge Newsletter
Quarter
QuarterLast Year
mail list subscribers526 510 500
3.14%5%
% open it32.15%30.50%33.16%
5.41%-3%
% click it14.06%12.23%17.98%
14.96%-22%
The Arts Newsletter continues to increase in subscribers and opens. This is impart because
of the changes around how the staff is using the newsletter. Communications are being
sent more frequently and are much shorter in length.
Boulder Public LibraryPage 6 of 6
34
ATTACHMENT B
C I T Y O F B O U L D E R,C O L O R A D O
Office of the City Attorney
Municipal Building
1777 Broadway
Post Office Box 791
Boulder, Colorado 80306
Telephone (303) 441-3020
Facsimile (303) 441-3859
MEMORANDUM
TO: David Farnan
FROM: Janet Michels
SUBJECT: Colorado Open Meetings Requirements
DATE: April 29, 2015
The issue I researched was whether Boulder Library Foundation Board of Directors meetings must be open to
the public if more than two Commissioners from the Library Commission sit on the Board.
First, a basic framework. In 1991, the Colorado legislature adopted SB 91-33, the Open Meetings Law. The
law applies to
. . . any board, committee, commission, authority, or another advisory, policy-making, rule-making, or
formally constituted body of any political subdivision of the state, and any public or private entity to
which a political subdivision, or official thereof, has delegated a governmental decision-making function
. . . .CRS 24-6-402(1)(a).
The Open Meetings Law states that all meetings of three or more members of any local public body at which
any public business is discussed are declared to be public meetings open to the public at all times. CRS 24-6-
402(2)(a).
The Library Commissioners are public officials. CRS 24-6-402(1)(a)(I).
The Library Foundation gives money to the Library. An argument can be made that the business of the city is
discussed when the Library Foundation Board is considering raising or allocating funds to the Library. At the
least, it gives the appearance that the business of the city is being discussed at Library Foundation board
meetings. The participating Commissioners and Foundation would have to defend their actions should someone
claim Board meetings are public meetings, and they were denied the right to be present at these meetings. The
outcome would be determined by a court of law.
Please let me know if you have questions, or if I can provide additional information or assistance.
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